Supporting Utility Customers Through Financial Hardship | Webinar

Utility customers are facing unprecedented financial challenges, from rising prices for everyday goods to uncertainty in the broader economy. They need more from their utility providers than just energy or water - they need understanding, empathy, and practical assistance.
By developing programs and services that can help customers understand their options, and connecting them to available tools and resources, your utility becomes a trusted resource that customers can turn to.
Tune into our insightful webinar to discover insights from Joe Pifher, Questline Digital Creative Director, and Jill Vohr, Director of ENERGY STAR Product Marketing and Communications at the U.S. Environmental Protection Agency (EPA).
You will learn:
- Proactive engagement tactics that prioritize customers’ needs
- How to develop supportive programs and communications
- Beneficial tools and resources provided by the Inflation Reduction Act and ENERGY STAR
- Methods to leverage IRA incentives in conjunction with utility programs to boost the adoption of energy efficient upgrades
Learn more ways to help support your utility's customers: www.questline....