24 Hours On America's WORST Airline
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- čas přidán 17. 05. 2024
- Today I flew 24 hours on America's Worst Airline in order to find out how good or bad they actually were! American Airlines is considered to be one of the most popular, most affordable and worst rated airline in all of America so what is it actually like?? I show you everything from the check in, to the in flight experience and all the interactions with staff so we can truly see how it is like to fly on American Airlines!
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Time Stamps:
00:00 - Intro
02:00 - Flight #1
06:05 - Pre Flight #2
07:40 - Flight #2
11:23 - Disaster
12:30 - Flight #3
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In American's defense, you flew through Chicago on the coldest day of the year (January 15). My guess is that you would have made it out of Chicago and not missed your connection in LA had the weather been normal.
He also complains about having multiple flights but he chose to have multiple flights. There are other options available.
@@CurlyHairedCarlwhen did he complain about that?
American Airlines for me is the worst airline ever to board
Some people just find it hard.
I never comment on videos, but something about this one fueled my fire 😂 just with that first flight, it was on a CRJ200 which has tiny overhead bins that can’t accommodate anyone’s carry-on sized bags. Also booking a 30 minute layover in ORD is insane. Idk, it just seems like some of these issues are more of a result of poor planning, rather than problems on AA’s part. Also that first flight was operated by Air Wisconsin, so it’s also not really fair to put it in an AA video. Idk, just some observations 🤷🏼♂️
tbh I just sent it with the booking since #1 it was incredibly cheap and #2 I knew it would be fun for content
Excellent points. Anyone who's traveled more than just casually knows not to book such a tight connection. AND not to book a THIRD flight all on the same day.
Good point about the first flight. Delta Connection, American Eagle, etc are not operated by the big name airline, they are all operated by smaller companies, Air Wisconsin, Republic, etc.
@@ericstruk "Fun for content"?? At the expense of American Airlines. I think your motive is quite clear now.
Exactly he set himself up for failure. Let.him spend a day in the other sides shoes.
Dude idk why people think American airlines is so bad I've flown them lots of times and every time I've flown them I've had a good flight and experience
Fr me and my mom never had problems with them
I travel extensively for my job and use American 75% of the time. Very rarely do I experience any issues. Can't say the same for the other 25%.
Same
American Airlines is the best😊
Yeah ❤
I wonder how long it will take for me to get blacklisted from an airline... which should I fly next?
you should fly emirates!
Southwest Airlines!
@@Anson240I think he said he was gonna fly Emirates First Class
Southwest
LOT Polish Airlines
Your politeness despite constant stress is admirable! Kudos to you.
at the end of the day it isn't the crew / pilot or ground staff who cause a plane to break down and they're human too, so I always try to be as nice as possible since I know they are also stressed. I swear when I am on my own as you saw when I was walking over but never to the people since they already need to deal with angry people so often
Man wrote an entire paragraph this dude is amazing
@@ericstrukI flew on American from London to Philly and the experience was pretty good for me
self induced stress.
You really cannot blame American as a bad airline. I mean yes I once thought this airline sucked, but after flying with them for over 5 years and around twice a year you cannot blame them. The lack of delays is for our own safety, and sometimes its not our fault. I once flew Jetblue and we got stuck in Boston sitting in the plane for 4 hours after another 3 hour delay at the gate. Stuff like this isnt the airline, but it is extremely frustrating.
I have flown American all my life. I have never had problems. I flew them just a few weeks ago and was impressed. I was in a wheelchair and they were very accommodating. They even changed my seat on the first flight to make it easier on me. Most of your issues on your flights could happen to any airline at anytime. You knew you were taking a chance when you booked your flights so closely together. And you did get a hotel room and a meal voucher. They seemed to be accommodating. Most airlines are having troubles now and after Covid people in general complain about everything. Just saying.
I feel AA is more of a crap shoot, as in you could get a good flight or a bad one. For me, I did have more hits than misses with American, one not as good flight was from Jacksonville to Ontario, partially because why go to Charlotte instead of Dallas, but it was kinda a poor flight for me.
To me, American couldn't be any worse than Delta or United. I flew on American and they took good care of me when I flew on them. I took United also and they were good too. However, Delta, I was not impressed with them at all.
I agree, completely, with your comment. This is HIS FAULT. When you gamble with short connections (ORD in the winter😵💫), knowing that you have a one-shot, international connection, don't complain when you miss it due to poor planning. If you want to be certain that you make that international flight, go to LA the day before and get a hotel. Either that, or leave Toronto earlier in the day.
Tony Black, I agree with you, American has always treated me well. United is the absolute worst.
Me too I've been flying american alot recently but I haven't had a problem
I enjoyed your video, but you are flying in the middle of winter and there are a lot of delays caused by the weather. I am a Gold level status member on AA and yes, I have been on delayed flights too and missed a few. They did put you up for the night. You should have bought travel insurance. If you have a delay over 4 hours, they pay you back the price of your ticket and any out of pocket expenses. AA is no different then Delta, Air Canada, United, or any other airline. Shit happens. You just have to deal with it. The 787 that you flew on to NZ, they are not a nice as the A350.
You gave yourself a short connection at ORD, knowing that you have an international connection? That part of this is your fault, due to poor planning. You should have flown into LAX the day before. Then you're not having to bet that everything goes perfectly for you. If you were to drive from Toronto to Chicago to Los Angeles, could you guarantee an arrival time, in LA, +/- 1 hour? Too many things can go wrong in the real world. In the airline world this means weather(delays + holding), mechanicals, personnel issues, computer systems malfunctions, passengers getting ill (inflight) causing diversions, etc.
From a passenger inflight experience perspective, I was disappointed to learn that American Airlines would discontinue their Personal (in-seat) TVs for all but their long-haul wide-body aircraft, but AA still has decent service and great pilots and flight attendants!
I really appreciate how you are mindful towards other people on the flight and you are quiet so you don’t trouble everyone and if something is like annoying like that guy sitting next to you without permission, you just do a voiceover.❤
I will never understand why so many reviewers seem to long for and want airplane food. I always just want a free Coke and a snack. Many years ago airlines used to have cold cut sandwiches with mayo and everything else on the side. That was the good old days for me because when airlines try to get gourmet, they really blow it and get it wrong.
With over 200 flights in my travel history, I always look for cheaper flights and no frills. A snack and Coke is fine to hold me over until I land and get a real meal. I also do think in-flight entertainment is better than using a phone. I never use my phone. I shut it off once I get on the plane. Why do so many people need to be connected all the time?
I think it’s a good thing they checked the fuel tanks and refueling before takeoff. Maybe it was stressful waiting, but they are just ensuring your safety ❤
13:58 bro insulted Boeing in any way possible 😂
Eric, I have an idea for you, flying (one of) the best budget airline (well- it got the award for best budget airline in 2022 and 2023) but its flysafair, I promise, you will love it. Let’s say your carry on is overweight, they don’t charge you extra. They don’t even weigh your carry on. I think it would be a cool idea since you’ve never done any African airlines. Oh yeah it also carries the national South African rugby team, the springboks. (Ps if you want more legroom. CHOOSE AN ISLE SEET OR BULKHEAD ROW (don’t worry it only costs 2,5 USD for seat selection)
I will need to look into this
OMG 48 SECONDS AGO@@ericstruk
sounds good
@@ericstruk please fly on azul brazil some day
@@dan_ny2448azul has great service and has some really interesting routes like Tabatinga to Manaus but azul is just too expensive for the ULCC experience they offer
13:56. Ouch!!! “I found the safety pamphlet, which is important because this plane is a Boeing”. Such sophisticated savagery for Boeing’s safety and quality problems with their airplanes.
if they take me out just know I didnt do it myself
@@ericstruk🤣🤣🤣 My dad is a pilot and has survived many Boeing planes and he told me to not trust Boeing lol also I have a question have you ever flown a Boeing 747
You definitely need da safety card for a Boeing plane lol
@@ericstruklucky u on a 787 I will say those almost always have entertainment like if u fly tui and end up on the 787 ur gonna reveiw it
Well I'll only be concerned if the plane is brand new
13:58 is where I couldnt handle it😂😂😂
facts
@@ericstruk for real LOLZ, Airbus fans here
@@ericstrukI always fly on American Airlines 👁️👄👁️
At least its a 787 not the missing bolts plane AKA the 737❤
A seasoned traveler would have booked morning flights, much less chance of delays. People want cheap fares and first class service and comfort - there's no such thing. Flying AA is no better or worse than any other airline. This guy was just looking for things to whine about.
Yep, always fy early in the morning, more slack is available to make up for delays.
I fly American Airlines almost every time. I’m an AAdvantage member. Like 95% of the flights I’ve been on are on time and the planes are fairly clean. Besides the jet, almost every plane had in flight entertainment on the seats, but most planes don’t have it anymore after Covid.
Don’t get me wrong. But it seems that when someone comes with biased opinions and expects the worse, it’s exactly what he gets.
And, a little bit of advice from a former AA employee: program your flights with not-so-tight connections. Things like the one you went through might come often, so, try to schedule your flights in advance so you can get the better schedules with more ample connecting times.
That's not so easy if you book flights though a third party. I booked flights a year ago to fly to Dallas from the UK to see the eclipse this year. Instead of direct flights that weren't available, I was booked London Heathrow to Dallas via Frankfurt with Lufthansa. Only about an hour to catch the connecting flight. Back via Toronto with Air Canada. Thankfully, I made all the flights with little hassle but I was not happy about it initially.
I went on an American Airlines 737 over the summer of 2023, and it definately was not bad at all. Especially since I am very tiny, i had a lot of room. Overall, it was a nice experience, i didn't miss any flights, and it was all good. The flight attendants were nice aswell.
So... you got me to watch the entire video due to the title. Absolutely nothing awful at all as it pertains to American Airlines. The first flight (the "it was so loud" plane) was on a CRJ (Canadian plane) which likely was flown by SkyWest or Air Wisconsin. That plane has likely rotated between UA and AA over the years. So.... nothing about it making AA "more awful" than what you would have had on UA or DL. Your Chicago issue was weather related. I can guarantee United and Delta were having the same issues at ORD at that time. As for seat pitch... you paid for economy. You're going to get anywhere from 30 to 32 inches of pitch on UA, DL or AA. And... they all use those same slimline seats. And the bathroom on the (I presume) 737 is just as small as what you'll get on UA and DL. Why didn't you spend a little more and at least get one of the Main Cabin Extra seats? You've got more legroom there. Finally... it is never a good idea to do THREE flights in one day with the last one being an intercontinental flight. It's always a good idea to give yourself a one day buffer before that intercontinental flight. Lesson learned I hope. Oh, and your LAX hotel - that Sheraton is a very nice hotel. If AA wanted to treat you in a truly awful manner, they would have put you up in the La Quinta across from the Westin a little further down the street. One final thing, just for reference: DL came in best for on time performance in 2023 at 84%, AA came in at #3 at 80%. The worst? Air Canada at 63%.
First flight is actually american eagle and he should have clarified that. The service in main cabin/coach is pretty standard. Carry on gate check on those planes are standard. They did explain the problem and excessive cold weather causes problems
Alright, here’s my AA story:
I was going to Lima Peru to visit family about 2 years ago and it is a 8-10 hour flight from New York and I don’t remember what plane we were on but it had a 3x3x3 seat configuration. When we got on, the plane was delayed 30 minutes, dirty, and on a about 8 hour flight had no flight entertainment and only had entertainment through their website which barely worked. Once they gave us dinner all they had was very cold bread with egg and nothing else, which they just tossed around. A lot of other Peruvians were on the flight and I remember one family was complaining since the service was terrible. Once that flight was over, my family decided to never fly American ever again
yay new video. Also, in defense of American Airlines, the crj200 that you were on was first meant to be a private jet but then airlines wanted it as a regional jet after it was produced so they had to quickly put seats in it and hand it off to airlines.
Plus, American Airlines doesn’t even operate
Which is also why he had to gate check his bag to Chicago. The CRJ200, as noted, has absolutely zero room for roller boards.
@@avgeekguywhat?
@@EnderfanwalmartripoffsIt’s a regional flight operated by a different carrier contracted by American Airlines with their branding. It’s not actually an AA crew and pilots operating the plane.
@@Kyle-lt8dc ok
Bro did BOEING dirty on 13:57
ahahahahah
A person who likes Airbus
@@VictorLopez-eo6twIt's my own decision
Hey Eric, thanks for coming to New Zealand!
Hi i really like your content and u inspired me to make aviation content so thank you. 😄
You chose tight layover windows… that’s on you.
Eric
I wanted to say thank you for your awesome airline reviews. Your videos are super cool! You work really hard to make them great and it really pays off. I love how you show us what it’s like to fly with lots of different airlines everywhere! It’s like going on a bid adventure with you!
From your biggest fan
I WANT MORE AITLINES
W
Glad you like them! This means a lot
Thnks
@@ericstruk why is your voice on youtube.com/@SimplifiedThings?feature=shared
I am not tripping
This was a very well made video, I've also been to New Zeeland but I departed from Dubai and the flight lasted for 16 hours, so I understand the feeling of seeing the beautiful land at the ariving😂
Your video's are extremely good. Good Job
EPIC!!!! VIDEO
Eric u should go on Turkish airlines I been on them like a couple days ago and they were cool!!!! Also I really like ur videos!!!!!!!
just flew them the other day! video will be coming out later on
Ok!!!!@@ericstruk
Oh I did not know that you would go to turkÿe by the way your videos are the best
Nice! i wonder how long it takes to make these trying airline videos
Flight #1 - American Eagle (Air Wisconsin)(AA 6086)(Last scheduled flight was on 4 March 2024)
Aircraft: (Bombardier or Mitsubishi) CRJ-200LR
Powered by: Two GE CF34-3B1 engines
Flight #2 - American Airlines [AA 2014 (I think)]
Aircraft: Boeing 737-823
Powered by: Two CFM56-7B24 engines
Economy Class seats are the Collins Meridian seat.
Flight #3 - American Airlines [AA 83 (I think)](Last scheduled flight to Auckland was on 1 March 2024, due to being Seasonal)
Aircraft: Boeing 787-9 Dreamliner
Powered by: Two GEnx-1B74/75 engines
Economy Class seats are the Safran 5751 slimline seat.
I believe you set this up to be a bad flight. You scheduled very short connections which is unreasonable, especially when you're connecting twice. Your choice of departure time from your original city was not the smartest move. You should have scheduled an early flight out of Toronto and planned on a long layover in Los Angeles. Early morning flights have less chance of delays. What you did made for a frustrating experience, but again I believe you designed it that way. Clearly, you are not well-traveled and should not be considered a reliable source for reviewing an airline. A final note...my airline of choice is United...I do not work for American.
I have flown American many times and I believe eive he is treating them unfairly
On Friday I was on the runway and then my flight just got canceled and then they didn’t give me a refund
That really sucks man.
I feel bad
You absolutely got a refund. Why lie for CZcams comment points lol
I took a shot of rum every time you said "super". My liver hates you.
American really is the worst. I flew from L.A. To Minnesota and was told by a woman with a bad attitude at the gate that I would have to check my carry-on because the overhead compartments were full. I complied, but when I got on the plane I noticed that most of the overhead bins had plenty of available space for carry-ons. Then, of course, when I got off the plane and claimed my bag, one of the wheels on my NEW roller bag had been broken by the gorillas at the airport.
However many likes this video gets, I will do one sit up
1 like :)
Your videos are always so good! Glad to see uou upload!
Glad you like them!
@@ericstrukhave you ever been to a nj airport?
@ericstruk fly jetb2 next!
Glad to see you post again. Your the best airline reviewer. I am so lucky to have you.
You need serious help
Very nice video, good job for waiting long time for the delays❤
“And in the pouch down below I found the safety card which is important since this is a Boeing” 💀💀💀
not my fault they're crashing atm LOL
That line hahahahah🤣
A soon as he said that I came to comments to check comments exactly like this 💀💀💀
This guy is my favorite airline review youtuber Keep up the good work Eric!! I loved the video :)
Thanks Mom
@@lv4077 bro im a boy im not your mother wth man
@@AVikhyat Apparently you’re sarcasm impaired.
@@AVikhyat Bro? What are you 15? English must not be your first language.
@@lv4077 nope english is my first languauge and i am 14
the 1983 TWA L1011 had all kinds of room and large padded seats.
You're one of my favorite airllne review youtubers next to Josh Cahill. Keep up the great work!
I feel bad you had to do this, however your videos are very well made and I enjoyed every second of them!
You should get pinned!
you have to travel the best european airline for me aegean airlines
Aegean airlines 🇬🇷 🇬🇷 🇬🇷
I once dealt with an 8 hour delay at Dallas to Jackson Hole with American Airlines. Next year in Denver, an American Airlines flight to Dallas was cancelled because it was too hot.
You just know its a great day when Eric posts
American will NEVER tell you why they are delayed. They don't think you deserve to know. And most of the time, the staff is incredibly rude, and they really do treat you like cattle. The last time I flew American was eight years ago. I'm in a wheelchair, but they flung me around like a piece of luggage.. I've never flown them again. When I travel anywhere, no matter how long the trip, I fly Delta. They have the most comfortable seats, the nicest flight crew, and they have the best on-time flights out of any other airline, You've flown with the worst, now fly the best!
Agreed. I try to avoid them because the in flight crew is groggy and indifferent. Flat out rude at times.
I thought the worst would be spirit.
It is, though their pilots and maintenance are top notch.
Hey Eric can we see some reviews on more Asian and African airlines such as Sri Lankan Air, Ethiopian airlines, and many more
I’ve also had bad stuff happen to me on American Airlines. Flying back to Chicago from Paris (via Dallas), my checked bag was on a later flight from Dallas and had to wait three hours at baggage claim for it to come in. This was October 2021. And flying to Calgary a year later we had a gate change. But I’m counting my blessings because this was the worst I experienced from them. Not to mention they also screw you over on the meal service even on long-haul flights.
I just started watching the video!
Bro I hate to break it to you but you just have terrible luck with these airlines. I’ve been going on American forever and they have been amazing great seats great service and no delays and everyone that I’ve met said that this was a great airline.
I love how he mentioned that the safety leaflet was important because the aircraft was a boeing 🤣
DUDE that Airline was in chaos. I felt like I just translated into crraziness, man.
"Mr. Toad's Wild Ride". Don't look back.
You booked three flights with tight layovers with no knowledge about how airlines or aviation works so then you complain 😭
Ho asked you?
Not you
@@davidmatronicyea leave him alone
We don't care
This is a misleading review by another entitled Millennial with nothing between the ears. You blamed the delay out of Chicago on AA where they clearly said it was from the extreme cold. Rule #1 Airlines don't control the weather. You missed your flight to Auckland where you said there was a "tight" layover. Rule #2 NEVER schedule a connecting flight with a "tight" layover with an International Flight. That is just common sense. I don't like American Airlines and after decades of flying I avoid them at all cost. But if you are going to do "reviews" like this in the future at least schedule some buffer time and consider the weather, time of year, and all other parameters when considering flying to the other side of the world. BTW.....I am not sure if AA HAD to provide you with a hotel since weather is considered an "act of God" which is in the contract.
Ho asked you?
I've flew on American before overall 4 star very good service flight attendants were very nice and let me in cockpit overall satisfied 😊
Hey Eric!!!! I have been watching your videos for so long now, and I like them. You are a really great CZcamsr. If you can, I would recommend you compare Chair airlines and Edelweiss air. They are both budget/leisure, and they are really great. They are also from the same country (Switzerland)
1 like=1 donut
2 im the first comment
Where’s my donut
@@riyamaltekreeti7593oi oi oi
1 like=1 kfc
Hey, do you mind reviewing Frenchbee beforw June, we just booked flights to Paris.
I tried American last December from LAX to HND, where I picked the last roll of the B787. Although it was very noisy and crowded, they had unexpectedly large seat room + 2 seats at the last few rolls. Overall the crews were awesome!! I would give a try with American next time!
Honestly American is more of a crap shoot than others in my opinion. You can get good ones or bad ones.
As for the no IFE screens, IIRC, only Delta and JetBlue (and maybe others) have IFE screens/TVs. The other US-based airlines removed them.
Right. If you must fly in economy and you're planning a leisure trip, book as far in advance as possible and take a look at the seat map. Those last rows with the 2 seats across instead of 3 seats across make a big difference.
I fly on american when i go to PHX. I have not had a delayed airplane with them, and an amazing customer experience. Last flight i had, it was 30 minutes early on arrival.
Aircraft Types:
Flight 1:CRJ 200
Flight 2:Boeing 737
Flight3: Boeing 787
Let’s appreciate how Eric makes his videos so good about comparing airlines to another. ❤😊
Bro has been in an airport/airplane longer than his own house at this point ☠️
JetBlue is good onboard but they always seem to be late the majority of the time.
if they are making your check your bag, it is either too goddamn big and you have no business bringing it on the plane. or you are in the penny pincher seats at the back, where overhead bin space is more or less not permitted for the cheapskates. those smaller regional jets do not have much space, and what they do have is for premium and first class. everyone else is to be checked.
I love you videos I always check to see if you posted something one of the best aviation CZcamsrs. Also this video the thing is some American flights are good and bad for example I flew on American and it was a amazing flight with inflight entertainment and free snacks and Wi-Fi this was your experience anyways love ur content
16:04 bro the sunrise is so amazing 😢
So a couple of days ago I flew Porter. And I had a really good experience. Landing was good.
When I clicked on the video, i told myself "Eric, you already reviewed spirit!"
Me too
Toronto looks so cool at night
Erin domestic flights don’t have back seat screens. I’m surprised you don’t know that
I’ve flown AA my whole life and I will say I have had a few bad experiences but for the most part it’s fine. I’m actually flying BOS-YYZ on AirCanada but flying YYZ-BOS on AA via ORD (was JFK but schedule changes) so I’m excited since this is the first time I have been to Canada!
Can you do a southwest review please. I love your content ✈✈
He already did
@@Cod3nameHurricanemore!!
POV: Spirt Left the Chat
I also have flown American Airlines my entire life and have racked up over 8 million miles. I have NEVER had a bad flight in all those years and have many stories to tell about the Amazing customer service and in flight service they have provided. I can’t say the same for BA. Years ago I treated my daughter and flew her first class to Argentina from the UK, but her so called lay flat seat was broken and would not recline at all. BA didn’t care and refused compensation, the best they would do was just a VERY small discount on my next BA flight. Obviously I never flew BA again and went back to trusty AA where the service was better in coach than BA in first.
Man, you shouldnt be taking the horrible airlines every time so we know if we should use it every time. You deserve business class flights. I hope your channel can grow more, your really one of the greatest youtuber ever!
don't worry, I have filmed a bunch of business / first class vids and I just need to edit them
@@ericstrukyayyyy
@@ericstrukyayyyyyyyyy
You should fly MEA (Middle east airlines) They actually have really good airplane food, and the economy seats are as big and comfortable as American airline’s first class
Thanks for coming to New Zealand on the 777
Man, I always had the feeling AA is really bad and I always got beef with ‘em. Now I got real beef
I fly American all the time. I have never had any issues and I know a lot of others who use them. Frontier and Spirit are the most unreliable. American is for sure not. Also they literally said the 2nd flight was also delayed for weather this time.
My virgin flight to Perth was also forced to change gate for no reason but it turned out that Rex needed that gate for no reason
Virgins is now Ryanair of Australia
W man finally new video!!
more to come!
@@ericstrukhey can you see who's better finnair or norwegian
Hey what plane is that? Usually I flew Boeing/Airbus 3-3 seated plane. Is that Bombardier/Embraer?
I always pick my seats when I book. I book front seats and xtra leg room. It’s totally worth the xtra $20-30. Also, never book with short layovers, especially in airports like Ohare. That’s just asking for problems
I love these airline videos!
Next time you fly in the Boeing 787 try playing around with the window 🪟
His back with another amazing aviation video
Spirit Airlines: Am I a joke 2 u?
Appreciate your videos. Can you identify what plane you are on in videos? Some you have and some have not heard. Would go a long way to identifying what flights someone may or may not want to fly.
you have to gate check your bag on all CRJs on all airlines in the US. It is an FAA rule. You can always check the bag at the gate for free if you dont want to do the gate check vallet service and get it at your final destination. Be happy they gave you a hotel room. hotel rooms are on a 1st come 1st serve basis. When they run out they run out.
11:38 dude hes so exhausted i heard him swear for da first time😂