Sentiment Analysis & Debunking AI Myths in Sales - w/ Joel Passen (Sturdy.AI)

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Joel Passen is a proven technology entrepreneur & Founder of Sturdy.AI. In this episode, we dive into the future of AI in Customer Intelligence, discussing the ways that customer data can become more accessible and actionable. Just how crucial of a role will AI have when it comes to businesses interacting with & understanding customers? What are some myths surrounding these new tools? Find out more in this episode!
Connect with Joel - / joelpassen
Content list:
00:00 - Intro
00:32 - About Joel
02:18 - AI in Post Sales
06:46 - Sentiment Analysis
09:46 - Case Studies
12:43 - CX at Sturdy.AI
15:27 - Post-Sales Trends
18:16 - 5 Years from now
24:37 - School
28:12 - Quick-Fire Questions
Become a CX Insider - / cx-insider
Check out our website - cxinsider.com/
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Hosted & Produced by Octavian Iotu
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