How to restart your iPhone or iPad if it’s frozen on the Apple logo | Apple Support
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- čas přidán 25. 06. 2024
- Learn what to do if your device is frozen on the Apple logo, doesn't respond when you touch it, or becomes stuck when you turn it on.
Topics covered:
0:00 - Intro
0:23 - Force restart iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
0:47 - Force restart iPad without a Home button
1:07 - Force restart iPad with a Home button
1:20 - If your iPhone is still frozen, enter recovery mode on your iPhone and restore it with a computer
2:07 - Enter recovery mode for iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
2:32 - Enter recovery mode for iPad without a Home button
2:56 - Enter recovery mode for iPad with a Home button
3:11 - Restore your iPhone on a computer
To learn more about this topic, visit the following articles:
If your iPhone won't turn on or is frozen: apple.co/2UImMAz
If your iPad won't turn on or is frozen: apple.co/48OZZpC
Apple logo with progress bar after updating or restoring iPhone, or iPad: apple.co/3RRpsI8
Download and use iTunes for Windows 10: apple.co/3RX5EmD
Additional Resources:
Get support for iPhone: apple.co/iPhone
To subscribe to this channel: / applesupport
To download the Apple Support app: apple.co/2hFtzIv
Apple Support on Twitter: / applesupport
To check coverage directly on your device: coverage.apple.com/ac4N1XV
Anyone else just watch all of these even though you know it all already?
Meeee ❤
In all my years of self-repair, this is the first video from a manufacturer that actually worked!
As a kid, I used to spend hours with my iPod touch connected to iTunes on a windows pc in recovery mode after a “failed experiment” lol.
omfg i remember trying so bad to enable the battery percentage on my ipod touch
I thought I was the only person who did this
What was the failed experiment
@@indieisthegreatest7457probably itunes
Probably a jailbreak fail
imagine needing to watch this video but the frozen iPhone is the only device you have
That was my situation😂😂😂
Or make a phone where you can quickly disconnect the battery and maybe wait 10 seconds and maybe put it back like how android used to do it in the old days
And finally a video explanation for our not so much tech savvy ppl!
Press buttons until appl logo appear? It is always appears and never disappears ! That the poin of you instructions! Useless
Thanks apple for the best support
Thank you
Great information, thanks for sharing.
Thank you for the help Apple 🍎!
Thank you this helped my sister a lot
Might help to include the version numbers along with the iOS names so we don't have another thing to look up when we're already stressed and without our beloved phones.
This Video ist very helpful 😊
Thank u this helped me a lot
holy that helped me thx
Thank you sooooo much
Configurator 2 ftw
What do you do if your iPad with touch button still is on the home button??
This helps me bc it was frozen lol thx apple 👍
i have mac catalina but when i connect my ipad to it it doesn’t appear on finder
What iPhone 7/7 Plus or earlier
That IPhone 15 pro Advert you guys made is really cool
the volume up and down quick release and power button till apple logo is not working on my 12 pro max. pls help
The screen went black and the Apple logo appeared again but how long should the Apple stay on the screen for again? It's been a little while and it appears to still be on the Apple logo
APPLE SUPPORT I LOVE. YOU
Data will be erased?
Damn, I can't believe I have to watch this video right now. I just woke up and I'm in a bit of a rush, but my iPhone has decided to malfunction after an auto-update overnight. Unfortunately, I haven't been keeping track of daily backups either.
Would have been good to see this the other night, as my old iPad froze. Luckily, today my new iPad Air 5 arrived so i shouldn’t have to deal with freezing anymore.
same
Worst customer service in apple i changed my device to Galaxy And i feel free now
I LUH U APPLE
My iPhone 14 Pro Max’s battery is draining faster after ios 17
Please make a video on how can I turn back to ios 16
A $1200 phone that loses all its data because of an update. Sad.
Anyone Else watching without owning an apple product?
Give us Game mod on iPhones 15 pro and pro max like on Mac,gameplay is bad and too much lags!😪
What if you don't own a computer?
What about a iPhone 15 pro what to do?
same thing.
It showed iPhone 10 or later so same thing
How do I do it if my Vol down button isn’t working
Thanks for your question! See apple.co/47DcljE for what to do if a button or switch isn't working.
If you have further questions, please reach out to us using apple.co/GetSupport.
If force restart fails you can restore through itunes
This what happened to my cousins iPhone 11
What about iphone se 1
Thanks for your question! See apple.co/48Gk1CU for restart options for different models of iPhone.
If you have further questions, please reach out to us using apple.co/GetSupport.
help how can i shut down my ipad!!!
I don’t know how to do stole protection
Thanks for your question! See apple.co/4b0gnVY for more information on Stolen Device Protection.
If you have further questions, please reach out to us using apple.co/GetSupport.
My ipad is since yesterday frozen and i have already multiple times restarted it and it still does not work and i can't do the computer thing becouse i don't have one, idk what to do.
Hey there. Find our resource on some things you can try and check if your iPad is not responding how you'd expect: apple.co/3PcLuo2 If you still need support after looking that over, connect with us here: apple.co/GetSupport
The update download is taking 20 mins, and when the ipad disconnects after 15mins, the entire download is lost. What do I do? Stuck in a cycle right now.
Thanks for reaching out! See apple.co/43GlVSt for what to do if your iPad won’t turn on or is frozen.
If you have further questions, please use apple.co/GetSupport for assistance.
My ipad is crashing apps, sometimes the ipad restarts automatically after clicking any app even settings. Please tell me what to do. P L E A S E
Thanks for reaching out! See apple.co/3TXI4Ip for what to do if your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly.
If you have further questions, please use apple.co/GetSupport for assistance.
I really hope y'all read comments to understand this was no help at all
I tried this for my iPhone 12pro but still didn't come up- I just do not want to lose all my daughters pictures.
Thanks for reaching out! See apple.co/4929Wja for more information on backing up to a computer.
If you have further questions, please use apple.co/GetSupport for assistance.
All i wanted to do was transfer my photo and apple decided to give me this problem. Sure, the solution is to restore and erase all data on my phone if software update doesnt work. Dumb product. Stupid
Literally tried all of the above and still no progress 🫠🫠🫠