Thank you very much. I needed this. I just replaced the control board on mine. It was only two years old and died. No power through it. Cost of the board, shipping and taxes set me back $300.00.
I bought this washer dryer set It’s garbage you can’t use it like the old washers You need to be an engineer to run it Can’t do a short cycle or just a spin it runs for hours You’d have to be a computer tech to run utc I hate the fucking thing
@@1956DANNYJ Hopefully, you're more familiar with your unit by now. There is a quick cycle button (short cycle,) and there is also an option to run a spin cycle only. Agreed it is probably a little complicated when migrating from a non-technology-based machine, but it really doesn't operate much differently. It actually is more efficient. This video was not particularly useful as a tutorial.
Mine sucks! Are you still using yours? Can you maybe tell me how the detergent is supposed to look coming out of the load and go? Mine has only come out in a direct pour one time.
Thank you so much for the help I just got two of them today meaning the washer and dryer and never had these ones I just had the older ones and now it's like I confuse how to do it lol thank you so much great helpful
I just bought the model without the internet connection but the fabric softener doesn’t dispense and the fabric softener button is on. Anything I’m missing?
I hardly refill the load and go dispenser because there is alway detergent there, so I feel like my clothes isn’t being washed with enough detergent. I also put fabric softener on the slot and it doesn’t appear to go down. I washed 2 loads and fabric level is still on the same level. I don’t like the load and go feature
I will recommend going to the website whirlpool.com and access the troubleshooting tool and take advantage of the help desk if the troubleshooting tool doesn't answer your questions! Good luck!
i have the same problem, i don't like the Load and Go, I tried today with my knitted clothes, I keep on checking if the liquid detergent is really going down with my clothes. I also put the fabric softener right away to the small space on the left and water comes out too with that space. I was shock really that my clothes is washing with that fabric softener. we have the same model and they are newly delivered a week ago. I keep on reading the manual but i think the load and go is really to connect wifi and you are not in the house .
Thank you answered all my questions kicked my butt kinda stuff is but had no idea about the app thing cause that was my main thought is it should stay at the same settings that I use pretty much every time
Comment le distributeur de détergent funtione, j'ai l'impression que la machine utilise pas la bon quantité de détergent car les vêtements sans pas bon
Awesome video, I learned quite a few things, thank you! Random question... when washing bulky items and the tub going back and forth, does it sound like electronic / robot walking or something sounds? Just want to make sure that is normal... nine is doing that.
Nice... Thanks for your videos. I just wish to know how to replace the lid or the lid strike of my whirlpool WTW5105HW wish is broken.. Any help will be appreciated.
i have the same problem, i don't like the Load and Go, I tried today with my knitted clothes, I keep on checking if the liquid detergent is really going down with my clothes. I also put the fabric softener right away to the small space on the left and water comes out too with that space. I was shock really that my clothes is washing with that fabric softener. we have the same model and they are newly delivered a week ago. I am not sure that my clothes were properly washed wit the liquid detergent from Load & Go box. Any advice? Our washer and dryer is thee same in this video. God bless. Hope to hear from you guys soon.
I have this F0E3 error come up stating that I have to use HE detergent which is what I have been using for a year now... what do you know about HE compatibility? Helppppppp
Check to your drain line to ensure it isn't backing up even a little bit. I would reset the machine by unplugging for a minute or two and then plug it back in.
Does the washing machine while "washing" make very slow movements and does it make a loud sounds the entire time its moving back and forth short clockwise-counter clock-wise movement? Is there a video you can post when you're doing a load during the washing period? I want to see if this is normal. I read online and it says it could be a drum bearing problem but I'm not sure.
Thank you, that would be very helpful! I also did a recording of the washing on my end last night of the washing machine that just arrived. I can upload it and may want your input as to see if this is normal or not. It's very loud and continuous sound during washing period.
@@VolaciousFly Hi there, just wanted to see if you get your questions answered? Cuz I think I am having a same issue on the Whirlpool washer too. The washer is making small movement when it is on "washing" mode and I am not sure if that is normal as well.
@@jiaensitu9654 We had an Whirlpool expert/repairman come and check on this Whirlpool Washer and Dryer because we only had them for a few days and we weren't sure about a lot of things. I also showed him the video with the sound on to show the washer during the washing period. I had a lot of questions for him and stated all of my concerns. He reassured me that it is very common and completely normal for the washing to move at this very slow speed and moving in a short clock-wise counter-clockwise movements with the loud sounds that it makes, this is how it operates. The only time its fast is when it spins to get rid of the water from the clothes/sheets into the perforated drum. Because it generally washes very slow, I added more time on "Presoak' so the detergent can stay on the clothes/sheets longer - smells fresher, clothes are more clean. Also, keep in mind - sometimes when you load your washer with clothes; while it 'senses/detects' (balancing/sensor issues) the load it may show an error like it can't track it. This means to re-adjust the clothing or even it out in the drum. Sometimes this can occur in the middle of the clothes being washed such as when it spins really fast (the only time its fast) to get rid of the water from the clothes) and you will have to pause it and fix the clothe/sheets again 1x-3x once in a while or a blue moon. It can be a pain, these new appliances having sensories/auto-detecting! :)
Having balancing/sensor issues with bulky items (bed sheets/blankets) loud banging and gets stuck on sensing amd repeats 30mins over and over. Any advice on how to fix the unbalance issues? Also I do remove the agitator for bulky items
I have that same exact issue with GE Washer now im looking for better brands without the banging. Seems like some machines aren't made for heavy loads like pillows, towels, and comforters. considering spending extra on an Speed Queen Set
It’s a good system, however, it is sophisticated- relatively quiet, and simple to use .Once it’s set up as he suggested you load and go. Last but not least, The Load and Go feature will not work unless the dispenser unit inside the washer is full otherwise it will not dispense.
Great video, thanks… getting mine tomorrow and very nervous w that panel… I’m old school… I’m getting an agitator though…you don’t have to set up the bottom buttons each wash, do we? It will stay the way you set it, I hope? I don’t want to use WiFi…I saw the fabric softener button needs to be set to on but there isn’t a bleach button? It dispenses automatically?
@@furysmith6564 I am sending another woman's review to you. Some of my other inquirer found it to be helpful! Good luck! czcams.com/video/3JROPcZcdm0/video.html
I just got this and the detergent container says to only put in liquid detergent. So where do I put powdered detergent? That's what I prefer. I put it in the tub and then a message said I failed to add detergent. Hard to believe they would advertise so much about adding - load & go and then you buy it and it says liquid detergent only. One You Tuber showed a photo that says to remove it for powdered detergent. The photo is not like my machine and my dispenser is only one and it is non-removeable.
Need to go to whirlpool.com and go to customer support and they will assist you. It is best to register your product so they have your info. Have your model number handy. Good luck!
Did you connect it to your wifi? I wash clothes the old fashion way by putting the detergent in the hopper. I suggest you contact whirlpool support @ whirlpool.com
Had a load of laundry in there. Went back to check in it, machine was off as if the clothes were done, never fully rinsed them though. Went to put it through the rinse and spin cycle, it just says “sensing” and you can hear a humming noise yet it won’t do anything else. Tried different cycles, same thing. Goes to sensing and it does nothing. Unplug and plugged it back in. Did the reset by holding power and start. Not sure what can cause this on a direct drive washer, any advice?
@@mrfixit0067 it’s been connected to Wifi. There is no difference. It just says sensing and nothing happens. All the sensors work except the motor speed tachometer, it is reading 0 value. Same thing with component testing, everything works except spin of any speed and motor agitate, nothing. Is this probably the motor bad or something in the board?
@@mrfixit0067 no clothes in it. I tried simply cleaning the washer and nothing. It’s just stuck in sensing, won’t put water in, won’t spin. It’s like it’s stuck in a certain spot and lost itself yet resetting and unplugging does nothing to alleviate it.
How do you work the bleach dispenser? Is it automatic when you add bleach to the dispenser? There is no selection on the panel for bleach on or off, like the fabric softener option.
I do not have the app and use the Load and Go dispenser. You have to fill it with soap then turn it on and it will then tell you the percentage of soap in there. You can also hold the button in to choose a higher concentration of soap (but I've never done this part yet)
How do you cancel something I accidentally hit a button and I wanted to stop the washer it said on the screen to hold the power button for 3 seconds to cancel but it didn't cancel.
Have a" Water is draining .Please remove clothes or start a cycle." It's stuck there and not allowing me to start a cycle. What's the resolution for this?
When you want to wash your machine after an amount of time of number of loads, you use that option + special detergent and it fills the tub much higher than normal and cleans away any soap or other buildups in your machinee. It's a fancy way of saying "clean the machine".
@@mrfixit0067 sure thing, i read it in the manual when i got mine i have the same model except all my buttons are black, there's no silver, if you can download the manual from the whirlpool site it explains everything.
We just got this washer and dryer there was no manual for the washer Lowes delivered them after they left we needed the manual to figure out how to operate this complicated nightmare there is a manual for the Dryer but not for the washer. Whirlpool needs to make sure people get the dam manual.
I would try resetting its board by unplugging for 30 second and then plug back in and start over. If that doesn't work you will have to contact customer support at whirlpool.com Good luck!
Press the "Pause/Cancel" button on the control panel twice to clear the error. Contact a certified repair technician if pressing the "Pause/Cancel" button does not clear the error, as this indicates that a component has failed in the washing machine or dryer. Hope this helps you!
I love mine, but it sounds like it's whistling back and forth when it's in the wash cycles...Drives me crazy...! The one thing ya forgot to add is that the arrow button will Also Stop the cycles when you hit it...I often use mine to add a dirty sock, and extra dirty garment, etc. ...I hit the arrow again to restart the cycle...At least, My model does this... Thanks for your video on this...
I am not too savvy as my kids with the internet, but I know you have to download the app and then search for your machine on the app. I think the internet has to be a landline at the home where your machine is and if you are using your phone it also must be connected to your home server. If you still have a problem I would suggest unplugging your washer for 30 seconds, plug back in and then try again. Everything must be connected to the same server. Good luck!
Why do the manufacturer's put all that garbage on these machines. Whirlpool makes the best washers and Dryers but my wife just got these machines like these . They took something that was simple to use and now make these that are a nightmare to use . My question is WHY??????
Some European dishwashers can take rust off of steal too, but we are not in Europe. Everyone here thinks we have the best of everything! NOT!! In Sweden we had a dry room instead of a conventional dryer.
@@mrfixit0067 I don't know if dishwashers wash better.. but they do manage to dry dishes, and you can be in the same room with them and not be like a jet taking off
@@jusb1066 I really did enjoy my time there in Sweden and made some good friendships. Unfortunately I never had an opportunity to return. I think you can find good people all over the world.
Sometimes if you reset the unit by pulling the plug, wait 30 seconds, plug back in at try again. I am sending you another review that seems to help some people: czcams.com/video/3JROPcZcdm0/video.html Good luck!
Just bought mine 2 days ago and unless I turn off the fabric softener feature it sprays water out the front and drips down the front of the machine. The lid doesn't close completely even when locked it sits on little rubber feet almost 1/2 inch from closing. I chatted with Whirlpool, they suggested a service call but there is no service available for at least 28 days - unhappy!
Sometimes things do happen in shipping and I know whirlpool is really backed up on service and deliveries. It took 3 months to deliver a dishwasher. The machine takes a little time to master, but most people are happy once the transition time is over. There is another video on the machine that seems to be helping people get to know the machine. You can go there if you like: czcams.com/video/K2MDomSMKSE/video.html Good luck!
I got mine on the 29th of March had to get another one delivered on the 3rd because the drum kept making a cracking noise. I hate this washer while it washes great it's always saying load unbalanced something like that on all the times I use it. I got mine with the agitator. I'm very unhappy with mine. My old one was a Kenmore never gave me problems till March after having it for 7plus years. Didnt find anywhere locally who sold this brand. That one never gave me issues, loved it.
The machine has an impellor instead of an agitator. I always use auto sensing because it seems that if the water level isn't right the impellor doesn't move the clothes properly.
Its important to think of your new machine as a computer, going through the setup slowly and completely. Also important to ensure your supply hoses are fully opened and no kinks in the drain hose. Start the process by unplugging your unit for 30 seconds and start the setup as though its the first time!
I absolutely hate this washer/dryer. I am still paying on it so I'll be stuck with it for a bit. (1) Sometimes the appliance won't even turn on, so I unplug it and try it again. (2) Once I start a cycle, I can't change it without cancelling the previous cycle; even if I pressed the wrong cycle and quickly try to change it. When that happens the washer will drain all the water before starting the new cycle- talk about a waste! (3) On more than three occasions the buttons flash and go crazy; I have had to unplug the unit. (4) I'm really not sure the Load & Go is a good feature as my clothes don't seem clean. It doesn't seem to be going down so clearly it isn't using any detergent. (5) It always seems to be off balance, even with lighter items. I ONLY bought this machine because the agitator comes out; I have bulk items to wash. I wish I had NEVER bought these.
I feel bad for you spending all that money and stuck with a lemon. We had some issues but not as many as you. They should have a lemon law for these digital nightmares!
Plz need help I got my today Nd I still don’t know how it works it says that there’s 1 hour left to wash Nd that 1 hr changes into 1 min in 6 secs I don’t know wats wrong plz help anyone
Hmmm.... not sure. You’re saying it will jump from an 1hour to a minute? I know the settings vary with the combo of what to wash and how to wash. I’m hoping by now it’s working correctly for you.
I bought this machine a couple months ago and there is no fee to use the app. That said, the app doesn't offer a lot of benefits. We can set up the wash cycle from the app, but someone still has to load the washer, and after setting up the wash cycle someone still has to press the start button on the washer.
@@vlthompson3 isn't the main function of an app like this to track everything you do then sell the info? Otherwise why would they all be so insistant you MUST use the app? And plus this sounds so stupid no? Set up the wash cycle with the app, but someone still has to load the washer (well okay that one makes sense) and after setting up, someone still has to press start?! Who designed this crap?
I would check power at the outlet first. The outage may have caused a surge and burnt the board on the washer. I have heard of stranger things. If a surge occured it may be covered by your home owners insurance.
I would recommend to register your machine at whirlpool.com for parts ordering in the future. They should have replacement brushes there but would need your equipment information. It saves a lot of hassle in the future if you register your machine online.
So far HATING this machine. One month in and there's never enough detergent. I've only seen it actually pour detergent in one time. All other times "some" comes out in the water stream. My clothes are never clean smelling when I pull them from the washer. Miss my old front load.
This washer sucks. Ours lasted 9 months and broke. Took a week to get an appoinment to fixnit under warranty. Garbage. Whilepool does not care about quality of products or service.
Unfortunately we are experiencing a time in cooperate America in which customer satisfaction is secondary to making money. I am very disappointed about it myself, but unfortunately there is very little we can do about it as individuals.
Whirlpool engineers need to talk with actual customers and verify that we know what the hell they are talking about when they are writing owners manuals AND verify that what is written actually works correctly!
Did you go online and register your unit? You may be able to reset the unit from there. They have a help desk online and they can offer up a solution. You could try unplugging the unit for 5 minutes and then plug it back in. Good luck!
Great video and very informative! Thank you!
Thank you very much. I needed this. I just replaced the control board on mine. It was only two years old and died. No power through it. Cost of the board, shipping and taxes set me back $300.00.
Thanks for watching! These days you cannot be sure of the life of any part!
Damn, ours cost us 900$
Mine will not power up is this the problem you had?
GREAT video! Thanks so much. This was definitely beneficial.
Happy you found it helpful!
Thank you for this video! I was looking at this machine but decided it was more complicated than I want to deal with.
Glad I could help. It is a lot more complicated than most people think!
Every machine needs time to play with.
I bought this washer dryer set
It’s garbage you can’t use it like the old washers
You need to be an engineer to run it
Can’t do a short cycle or just a spin it runs for hours
You’d have to be a computer tech to run utc
I hate the fucking thing
@@1956DANNYJ Hopefully, you're more familiar with your unit by now. There is a quick cycle button (short cycle,) and there is also an option to run a spin cycle only. Agreed it is probably a little complicated when migrating from a non-technology-based machine, but it really doesn't operate much differently. It actually is more efficient. This video was not particularly useful as a tutorial.
@@1956DANNYJhahaha “engineer to run it “ I’ve had these washer set for a year and I’m here cause I still don’t know how to use it 😂😂😂
Just come into one of these things of beauty and I was stumped! Now not so much thanks 🙂👍🏾!
Nice video! I just bought this today and it is a nice warsher.
I thought it was a great unit also.
Mine sucks! Are you still using yours? Can you maybe tell me how the detergent is supposed to look coming out of the load and go? Mine has only come out in a direct pour one time.
wait...
Thank you so much for the help I just got two of them today meaning the washer and dryer and never had these ones I just had the older ones and now it's like I confuse how to do it lol thank you so much great helpful
Good luck with your new equipment. They are different from your older machines and may take some time to get familiar with them!
@Opressa Era best to contact customer support at whirlpool.com
Garbage machine goodluck should have kept your original one 😂
Thank you you got me to change my mind on the 4.7 ima get this one
We have reg. Wash, normal setting and the only spin speed is either off or fast. How do you run it at medium?
I just bought the model without the internet connection but the fabric softener doesn’t dispense and the fabric softener button is on. Anything I’m missing?
Great video!
Thanks for watching!
Nobody should have to go through that just to wash a load of clothes.
Its the future! With a/i they will know exactly when your doing laundry and how frequently you do laundry.
😂
How do I make the power failure code go off the code were not on until I unplug the washer in dryer in plug back and help please
I hardly refill the load and go dispenser because there is alway detergent there, so I feel like my clothes isn’t being washed with enough detergent. I also put fabric softener on the slot and it doesn’t appear to go down. I washed 2 loads and fabric level is still on the same level. I don’t like the load and go feature
I will recommend going to the website whirlpool.com and access the troubleshooting tool and take advantage of the help desk if the troubleshooting tool doesn't answer your questions!
Good luck!
Agree with you Norma ambriz!! This machine is crap
I'm having the same issues. This is why I'm trying to get answers. And, this is using regular wash.
i have the same problem, i don't like the Load and Go, I tried today with my knitted clothes, I keep on checking if the liquid detergent is really going down with my clothes. I also put the fabric softener right away to the small space on the left and water comes out too with that space. I was shock really that my clothes is washing with that fabric softener. we have the same model and they are newly delivered a week ago. I keep on reading the manual but i think the load and go is really to connect wifi and you are not in the house
.
U gotta turn fabric softener mode
thank you 🙏🏽
Thank you answered all my questions kicked my butt kinda stuff is but had no idea about the app thing cause that was my main thought is it should stay at the same settings that I use pretty much every time
Comment le distributeur de détergent funtione, j'ai l'impression que la machine utilise pas la bon quantité de détergent car les vêtements sans pas bon
I bought this set almost new over a year ago. I love them bud ya confusing af…
Glad you like them!
Yo tengo este modelo de lavadora y no la e podido usar me dice que añadir prendas no se que tiene
Awesome video, I learned quite a few things, thank you! Random question... when washing bulky items and the tub going back and forth, does it sound like electronic / robot walking or something sounds? Just want to make sure that is normal... nine is doing that.
Bulks items for us can be difficult at times and required a lot of patience! Tough to get the load balanced.
Nice... Thanks for your videos. I just wish to know how to replace the lid or the lid strike of my whirlpool WTW5105HW wish is broken.. Any help will be appreciated.
There is a service number on your paperwork or the website, whirlpool.com could be assisting with that.
Thanks for watching!
Can someone help me please mine is not cutting on no lights or anything
i have the same problem, i don't like the Load and Go, I tried today with my knitted clothes, I keep on checking if the liquid detergent is really going down with my clothes. I also put the fabric softener right away to the small space on the left and water comes out too with that space. I was shock really that my clothes is washing with that fabric softener. we have the same model and they are newly delivered a week ago. I am not sure that my clothes were properly washed wit the liquid detergent from Load & Go box. Any advice? Our washer and dryer is thee same in this video. God bless. Hope to hear from you guys soon.
Did you ever figure out the fix for this? I just got mine today and my load and go doesn't work
I have this F0E3 error come up stating that I have to use HE detergent which is what I have been using for a year now... what do you know about HE compatibility? Helppppppp
I usually unplug the machine for 20-30 second, plug in and start again.
Good luck!
@mr fixit I keep getting a drain pump error. Is there a filter on this unit to check? I've already rewired the shitty drain pump wiring and harness.
Check to your drain line to ensure it isn't backing up even a little bit. I would reset the machine by unplugging for a minute or two and then plug it back in.
The washer was doing a load & the power went out and the door is locked do you have any ideas?
I would try restarting the machine
Puedes poner tus videos sobre ese modelo en español. Muchas Gracias
Does the washing machine while "washing" make very slow movements and does it make a loud sounds the entire time its moving back and forth short clockwise-counter clock-wise movement? Is there a video you can post when you're doing a load during the washing period? I want to see if this is normal. I read online and it says it could be a drum bearing problem but I'm not sure.
Next time we nest at that house where the washer is I will attempt to fulfill your request.
Thank you, that would be very helpful! I also did a recording of the washing on my end last night of the washing machine that just arrived. I can upload it and may want your input as to see if this is normal or not. It's very loud and continuous sound during washing period.
@@VolaciousFly Hi there, just wanted to see if you get your questions answered? Cuz I think I am having a same issue on the Whirlpool washer too. The washer is making small movement when it is on "washing" mode and I am not sure if that is normal as well.
@@jiaensitu9654 We had an Whirlpool expert/repairman come and check on this Whirlpool Washer and Dryer because we only had them for a few days and we weren't sure about a lot of things. I also showed him the video with the sound on to show the washer during the washing period. I had a lot of questions for him and stated all of my concerns. He reassured me that it is very common and completely normal for the washing to move at this very slow speed and moving in a short clock-wise counter-clockwise movements with the loud sounds that it makes, this is how it operates. The only time its fast is when it spins to get rid of the water from the clothes/sheets into the perforated drum. Because it generally washes very slow, I added more time on "Presoak' so the detergent can stay on the clothes/sheets longer - smells fresher, clothes are more clean. Also, keep in mind - sometimes when you load your washer with clothes; while it 'senses/detects' (balancing/sensor issues) the load it may show an error like it can't track it. This means to re-adjust the clothing or even it out in the drum. Sometimes this can occur in the middle of the clothes being washed such as when it spins really fast (the only time its fast) to get rid of the water from the clothes) and you will have to pause it and fix the clothe/sheets again 1x-3x once in a while or a blue moon. It can be a pain, these new appliances having sensories/auto-detecting! :)
@@VolaciousFly Thank you so much for your response.
Thank you
Having balancing/sensor issues with bulky items (bed sheets/blankets) loud banging and gets stuck on sensing amd repeats 30mins over and over. Any advice on how to fix the unbalance issues? Also I do remove the agitator for bulky items
I take my time wrapping the piece around equally on the inside of the hopper. Sometimes it takes a couple of attempt especially with comforters.
I just bought mine two days ago and had this exact same issue when washing comforters.
@@duplex153 Mr fit it hit the nail on the head, works great now. Good luck with yours hope it works out like it did for me.
I have that same exact issue with GE Washer
now im looking for better brands without the banging. Seems like some machines aren't made for heavy loads
like pillows, towels, and comforters.
considering spending extra on an Speed Queen Set
Using Bulky Item (what to wash) and Heavy Duty (how to wash), make sure the Deep Water has Maximum and Spin Speed fast👍
mine says “Cancelling Cycle” and its been like that for 5 hours after my 1st load… did i do something wrong?
I would unplug the unit for 30 seconds and plug back in to reset and start the cycle over.
It’s never going to agitate like the old washers
Most likely you have an impeller. I like the agitator better!
They gave me this washer do I just put the detergent in like the older machines? They didn't leave me the manual to it
If it is not set up putting the detergent in the hopper with the clothes will work fine!
I am having a hard time locating the washer filter. Did you happen to find where the filter on the washer is located?
I hope this will help you:
www.hunker.com/13410554/how-to-clean-a-pump-filter-on-a-cabrio-whirlpool-washer
Good luck!
Has anyone figured out the load and go issue? I cant get mine to work and the machine is brand new.
Best to contact the customer support at whirlpool.com!
Does this machine let you know when it’s done? is it loud? I want mine loud.
IT does have alert signal and you can set the volume.
It’s a good system, however, it is sophisticated-
relatively quiet, and simple to use .Once it’s set up as he suggested you load and go. Last but not least, The Load and Go feature will not work unless the dispenser unit inside the washer is full otherwise it will not dispense.
Great video, thanks… getting mine tomorrow and very nervous w that panel… I’m old school… I’m getting an agitator though…you don’t have to set up the bottom buttons each wash, do we? It will stay the way you set it, I hope? I don’t want to use WiFi…I saw the fabric softener button needs to be set to on but there isn’t a bleach button? It dispenses automatically?
I find if you set it on auto sensing it works out a lot better. Having the agitator will resolve a lot of the balance problems.
@@mrfixit0067 yes, I heard that too so I stayed with it…lol how do you set it to auto? I saw the deep water was auto only
@@furysmith6564 I am sending another woman's review to you. Some of my other inquirer found it to be helpful!
Good luck!
czcams.com/video/3JROPcZcdm0/video.html
I just got this and the detergent container says to only put in liquid detergent. So where do I put powdered detergent? That's what I prefer. I put it in the tub and then a message said I failed to add detergent. Hard to believe they would advertise so much about adding - load & go and then you buy it and it says liquid detergent only. One You Tuber showed a photo that says to remove it for powdered detergent. The photo is not like my machine and my dispenser is only one and it is non-removeable.
Turn them Load and Go feature off.
Hey good evening the top piece that lock the door mine some how got damage, do u know where I can get one to buy.
Need to go to whirlpool.com and go to customer support and they will assist you. It is best to register your product so they have your info. Have your model number handy.
Good luck!
@@mrfixit0067 thank sir
I just bought the same washer, and I found that it shaken and make loud noise when it spin. Do you know if that’s normal?
Do you have any answer yet? Because I have same problem.
That's normal! My home is on a concrete slab...it vibrates a little. My friend is elevated floor, hers is noisy when spinning.
Why does it sometimes say add garment & then fill up with water instead of washing the clothes?
May have to reset your settings by unplugging for 30 seconds.
i got the same but the dispenser detergent not working. The detergent still full not go down when washing can anyone tell me how to fix it please
Did you connect it to your wifi? I wash clothes the old fashion way by putting the detergent in the hopper. I suggest you contact whirlpool support @ whirlpool.com
Had a load of laundry in there. Went back to check in it, machine was off as if the clothes were done, never fully rinsed them though. Went to put it through the rinse and spin cycle, it just says “sensing” and you can hear a humming noise yet it won’t do anything else. Tried different cycles, same thing. Goes to sensing and it does nothing. Unplug and plugged it back in. Did the reset by holding power and start. Not sure what can cause this on a direct drive washer, any advice?
Did you try connecting your machine to the wifi and staying it through the app. I know sometimes this will solve the issue.
@@mrfixit0067 it’s been connected to Wifi. There is no difference. It just says sensing and nothing happens. All the sensors work except the motor speed tachometer, it is reading 0 value. Same thing with component testing, everything works except spin of any speed and motor agitate, nothing. Is this probably the motor bad or something in the board?
You may try moving the clothes around and if that doesn't work try taking it out of auto and put it on a different setting.
@@mrfixit0067 no clothes in it. I tried simply cleaning the washer and nothing. It’s just stuck in sensing, won’t put water in, won’t spin. It’s like it’s stuck in a certain spot and lost itself yet resetting and unplugging does nothing to alleviate it.
How do you work the bleach dispenser? Is it automatic when you add bleach to the dispenser? There is no selection on the panel for bleach on or off, like the fabric softener option.
Did you ever figure this out? Lol
@@Lnurse-yk1so yes I did thank you. I was over analyzing it. The dispenser was looking right at me, all I had to do was add bleach when needed.
If you are not using the app.....how do you enable the load and go dispenser...mine keeps saying disabled when I turn washer on....
You have to use the app in order to use the load and go dispenser.
I do not have the app and use the Load and Go dispenser. You have to fill it with soap then turn it on and it will then tell you the percentage of soap in there. You can also hold the button in to choose a higher concentration of soap (but I've never done this part yet)
Just bought ours two days ago. Dried two loads and today it won’t even power on. I’m so frustrated.
I would try resetting the breaker and start over. I know it takes getting familiar with the machine because its more like a computer.
I thought I had that problem too but you actually HOLD on the power button till it turns on. May take ten seconds
Excelente excelente thank you
Gracious mucho!😜👍
How do you cancel something I accidentally hit a button and I wanted to stop the washer it said on the screen to hold the power button for 3 seconds to cancel but it didn't cancel.
Just unplug for 30 seconds and plug it back in.
@@mrfixit0067 OK Thanks
Have a" Water is draining .Please remove clothes or start a cycle." It's stuck there and not allowing me to start a cycle. What's the resolution for this?
Would still like an answer to this, but I reset the circuit breaker
I would try unplugging it or reset the breaker. Also try securing it to your internet and proceed with the app.
What model number is this? The WTW5100HC model?
Model #: WTW8120HC
Thanks for this video, what does “sanitize with oxi” mean?
Soon as I get back to that property where the washer is I will check it out!
When you want to wash your machine after an amount of time of number of loads, you use that option + special detergent and it fills the tub much higher than normal and cleans away any soap or other buildups in your machinee. It's a fancy way of saying "clean the machine".
@@JamesBond-fg6bt thanks for the tip!
@@mrfixit0067 sure thing, i read it in the manual when i got mine i have the same model except all my buttons are black, there's no silver, if you can download the manual from the whirlpool site it explains everything.
We just got this washer and dryer there was no manual for the washer Lowes delivered them after they left we needed the manual to figure out how to operate this complicated nightmare there is a manual for the Dryer but not for the washer. Whirlpool needs to make sure people get the dam manual.
What do you think of the whirpool 4gwtw3000fw? Should i buy it ?
We actually use one of those on another property and have no problems with it. I would suggest leaving water setting to sensor for best results.
@@mrfixit0067 How many years using that washing machine?
@@you7tube877 that machine about 6 or 7 years old.
@@mrfixit0067 Do you have this one ansons.ph/product/whirlpool-4gwtw3000fw-15-kg-top-load-washing-machine/ ???
I put my clothes in and it still says add garment and on top of that it does a slight spin then stops n drains the water and says wash complete
Try unplugging it and starting over as you would a computer. Make sure your supplies are fully in the open position and no kinks in your drain hose.
Mine is doing the same thing brand new and those steps don’t help
How to fix this having same problem
You will need to go to whirlpool.com and speak with their customer care.
my load and go detergent doesn't come down why is that?
P.S its on 8x not disabled
I recommend unplugging the unit for bout 30 seconds, plug back in and reset all of your setting as you would a computer.
Most liquid detergent is 2x.
Hello mine keep saying close lid to start it . And lid closed
I would try resetting its board by unplugging for 30 second and then plug back in and start over. If that doesn't work you will have to contact customer support at whirlpool.com
Good luck!
How can I get-the FOE9 off my machine
Press the "Pause/Cancel" button on the control panel twice to clear the error. Contact a certified repair technician if pressing the "Pause/Cancel" button does not clear the error, as this indicates that a component has failed in the washing machine or dryer.
Hope this helps you!
I love mine, but it sounds like it's whistling back and forth when it's in the wash cycles...Drives me crazy...! The one thing ya forgot to add is that the arrow button will Also Stop the cycles when you hit it...I often use mine to add a dirty sock, and extra dirty garment, etc. ...I hit the arrow again to restart the cycle...At least, My model does this... Thanks for your video on this...
Thanks for your input!
I wished you had showed how to clean or if i can set that to be off. It annoys me every time it signals to clean
Affresh clean? If so, this should be in more options. You can tap through “more options” and there should be an Affresh clean washer option.
Help my washer just like this went to turn on and put normal settings then went straight to 1 minute and then completed but didn’t do nothing why
Mine doing the same idk wat to do
How do you enable the load and go. Mine says it is disabled. There is no option on the app.
I am not too savvy as my kids with the internet, but I know you have to download the app and then search for your machine on the app. I think the internet has to be a landline at the home where your machine is and if you are using your phone it also must be connected to your home server. If you still have a problem I would suggest unplugging your washer for 30 seconds, plug back in and then try again. Everything must be connected to the same server.
Good luck!
Thank you, I did finally reach someone at whirlpool. This setting can only be changed through the app. Mine is now enabled.
@@debbiebrown9918 love it when a plan comes together!
Tap Load and Go on the dashboard.
Es normal que lave sin agua
Why do the manufacturer's put all that garbage on these machines. Whirlpool makes the best washers and Dryers but my wife just got these machines like these . They took something that was simple to use and now make these that are a nightmare to use . My question is WHY??????
Whirlpool should be ashamed of themselves for this crap
AMEN
What model number is this one ?
Unfortunately we have moved and left the machine for the new owner.
Hi Mr. Fix it. the washer power won't turn on (the power outlet is working) the lid is locked.
I would connect your unit to the whirlpool.com and try to turn it on via the app. If that doesn't work you may have a faulty board.
Does it heat its own water to an accurate setpoint? I find it weird that European heat their own and America takes a lucky dip on temperature
Some European dishwashers can take rust off of steal too, but we are not in Europe. Everyone here thinks we have the best of everything!
NOT!! In Sweden we had a dry room instead of a conventional dryer.
@@mrfixit0067 well we'd all like to be in Sweden
@@mrfixit0067 at least you're realistic , not blindly accepting of America must be best and not look at other countries
@@mrfixit0067 I don't know if dishwashers wash better.. but they do manage to dry dishes, and you can be in the same room with them and not be like a jet taking off
@@jusb1066 I really did enjoy my time there in Sweden and made some good friendships. Unfortunately I never had an opportunity to return. I think you can find good people all over the world.
Help washer not working properly , normal wash 59 then went straight to 1 minute to complete wash But didn’t do nothing why
Sometimes if you reset the unit by pulling the plug, wait 30 seconds, plug back in at try again.
I am sending you another review that seems to help some people:
czcams.com/video/3JROPcZcdm0/video.html
Good luck!
Just got mine yesterday an doing the same thing idk wat to do
Just bought mine 2 days ago and unless I turn off the fabric softener feature it sprays water out the front and drips down the front of the machine. The lid doesn't close completely even when locked it sits on little rubber feet almost 1/2 inch from closing. I chatted with Whirlpool, they suggested a service call but there is no service available for at least 28 days - unhappy!
Sometimes things do happen in shipping and I know whirlpool is really backed up on service and deliveries. It took 3 months to deliver a dishwasher. The machine takes a little time to master, but most people are happy once the transition time is over. There is another video on the machine that seems to be helping people get to know the machine. You can go there if you like:
czcams.com/video/K2MDomSMKSE/video.html
Good luck!
I got mine on the 29th of March had to get another one delivered on the 3rd because the drum kept making a cracking noise. I hate this washer while it washes great it's always saying load unbalanced something like that on all the times I use it. I got mine with the agitator. I'm very unhappy with mine. My old one was a Kenmore never gave me problems till March after having it for 7plus years. Didnt find anywhere locally who sold this brand. That one never gave me issues, loved it.
Am having an issue with this washer and am thinking of returning it. It takes too long to wash I don't have over an hour to wait for clothes to wash
I would do my research before switching out because I think most modern machines have longer cycles as a part of a water saving concept.
Do you know how to reset it if an error code comes on “F9E1?
Usually unplug the washer for 20- 30 seconds and plug back in. It should restart set-up.
This code references your drain line and you need to make sure your drain line isn't kinked and is sitting properly in the drain pipe.
I wish you would have shown it washing because I think my agitator is not right
The machine has an impellor instead of an agitator. I always use auto sensing because it seems that if the water level isn't right the impellor doesn't move the clothes properly.
You can check out this video, it seems to help some understand their machine better!
czcams.com/video/K2MDomSMKSE/video.html
Puedo ver el bido en español
Using my washer for the first time. Not going very well. Whirlpool support is poor.
Its important to think of your new machine as a computer, going through the setup slowly and completely. Also important to ensure your supply hoses are fully opened and no kinks in the drain hose.
Start the process by unplugging your unit for 30 seconds and start the setup as though its the first time!
I absolutely hate this washer/dryer. I am still paying on it so I'll be stuck with it for a bit. (1) Sometimes the appliance won't even turn on, so I unplug it and try it again. (2) Once I start a cycle, I can't change it without cancelling the previous cycle; even if I pressed the wrong cycle and quickly try to change it. When that happens the washer will drain all the water before starting the new cycle- talk about a waste! (3) On more than three occasions the buttons flash and go crazy; I have had to unplug the unit. (4) I'm really not sure the Load & Go is a good feature as my clothes don't seem clean. It doesn't seem to be going down so clearly it isn't using any detergent. (5) It always seems to be off balance, even with lighter items. I ONLY bought this machine because the agitator comes out; I have bulk items to wash. I wish I had NEVER bought these.
I feel bad for you spending all that money and stuck with a lemon. We had some issues but not as many as you. They should have a lemon law for these digital nightmares!
I love mine 😊
How I put tide pods in it
Throw them directly in the hopper with your clothes!
@@mrfixit0067 thanks
@@cylascrosby274 👍!!
Hey good evening I'm having trouble with my washer code errorF704
I suggest looking through the comments on this video, almost every problem has been covered.
I’m got same machine too, it complicates to set up…
We kept ours on auto all the time because if the water isn't at the exact level it doesn't seem to wash as well!
What about the load & Go settings? I’m need help on load &Go….help advice on please thank
What is setting on load &Go?
@cawv98 I think you need to download the whirlpool app and connect your washer to your Internet via the app. It is good to register your machine also.
Do you have to download the app or don’t have to download app? Just use regular
THE BODHI12345
Whirlpool app for washing machine
Plz need help I got my today Nd I still don’t know how it works it says that there’s 1 hour left to wash Nd that 1 hr changes into 1 min in 6 secs I don’t know wats wrong plz help anyone
Hmmm.... not sure. You’re saying it will jump from an 1hour to a minute? I know the settings vary with the combo of what to wash and how to wash. I’m hoping by now it’s working correctly for you.
@@sharonhansen3491 I had to take sum clothes out but if yk anything that helps lol feel free to share cus sharing is caring 🙏🏾💯
hey were you able to figure it out because im in the same boat right now??!
@@katemartinez6105 yes all yu have to go is not over load it or it won’t start up
☺️☺️☺️👍👍👍👍👍👍👍☺️☺️🥰🥰🥰
I think you have to pay for the app eventually
I bought this machine a couple months ago and there is no fee to use the app. That said, the app doesn't offer a lot of benefits. We can set up the wash cycle from the app, but someone still has to load the washer, and after setting up the wash cycle someone still has to press the start button on the washer.
@@vlthompson3 isn't the main function of an app like this to track everything you do then sell the info? Otherwise why would they all be so insistant you MUST use the app? And plus this sounds so stupid no? Set up the wash cycle with the app, but someone still has to load the washer (well okay that one makes sense) and after setting up, someone still has to press start?! Who designed this crap?
@powersct the trend for our society, make us dependent on the Internet!
If people buy it, they will sell it!
I like it picasso
After power outage, the washer wont cut on
I would check power at the outlet first. The outage may have caused a surge and burnt the board on the washer. I have heard of stranger things. If a surge occured it may be covered by your home owners insurance.
Can you purchase new brushes?
I would recommend to register your machine at whirlpool.com for parts ordering in the future. They should have replacement brushes there but would need your equipment information. It saves a lot of hassle in the future if you register your machine online.
I have no power
So far HATING this machine. One month in and there's never enough detergent. I've only seen it actually pour detergent in one time. All other times "some" comes out in the water stream. My clothes are never clean smelling when I pull them from the washer. Miss my old front load.
Same, I'm returning mine
I found many of the liquid detergent has a lot of water in it.
Are you momy
Huuuhh
This washer sucks. Ours lasted 9 months and broke. Took a week to get an appoinment to fixnit under warranty. Garbage. Whilepool does not care about quality of products or service.
Unfortunately we are experiencing a time in cooperate America in which customer satisfaction is secondary to making money. I am very disappointed about it myself, but unfortunately there is very little we can do about it as individuals.
Whirlpool engineers need to talk with actual customers and verify that we know what the hell they are talking about when they are writing owners manuals AND verify that what is written actually works correctly!
How do I make the power failure code go off the code were not on until I unplug the washer in dryer in plug back and help please
Did you go online and register your unit? You may be able to reset the unit from there. They have a help desk online and they can offer up a solution. You could try unplugging the unit for 5 minutes and then plug it back in.
Good luck!
@@mrfixit0067 what the website were I go set my washer in dryer
@@takeover330 go to whirlpool.com and there should be a spot to upload your unit.
@@takeover330 if you click on the troubleshooting area of the website and it will prompt you though the help process.
Good luck!