Best Airport-Hotel Transfer Companies at the Cancun Airport! Don't book one without watching this!
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- čas přidán 28. 09. 2022
- Here are our top 6 (+ 1 honourable mention) picks for transfer companies when going from the Cancun airport to our resort or hotel. They are based on our teams' many many years of experience travelling to resorts in this area.
They are all different and each has their own specialty so we use different companies depending on what we are looking for. We have had great experiences with all of these companies and we are happy to be able to recommend them to our subscribers.
Thank so much for watching our video. We appreciate you!
Amstar DMC - best for free wifi
Kalido Travel - best for add-ons
Happy Shuttle - best for unique tours
Canada Transfers - best for price and services offered
USA Transfers - best for destinations offered
Lomas - best for luxury
Seasons Transfers - best for Excellence Group resorts
As with everything, prices and services are always changing so be sure to do your own up to date research when booking your Cancún airport-hotel transfers.
Excellent info - thank you
Thxs for a most informative video. ATB from lovely Cancun.
Thank you for this!!! Super helpful!!!😊
You're very welcome 🙂
This video has been very helpful! Thank you!
You're so welcome! Thank you!
Thank you so much, this is so helpful! I just booked with USA Transfers. Bless you!
I just used them this past Monday for our trip and they are consistently friendly and reliable.
Have a great time! 😊
Thanks for the video. Just booked with USA-transfers
Have fun! 😊
GREAT recommendations! we will travel there in about a week and were still researching from different transportation companies.
Enjoy your trip!! 😊☀️
Hi, which transfer service did you end up using?
Thank you this made things so much easier.
Thanks for the kind words. I'm very happy it was helpful. Have a great trip 😊
Thanks for video, last time use taxi , little expensive but so fastest and comfortable
That's great! In the past we have not had good experiences with airport taxis. Glad yours was good! 😊
Thank you I have a vacation in Cancun in June this helps a lot
I'm so glad you found it helpful. Have a great time!! 😊
@javone9395 which transfer service did you end up using?
Thank you
Please I have a trip soon
To Mexico and I want to know some issues
USA Transfers and Kalido have never let us down (have used each about 6 or 7x).
Always waiting for us with a big sign, and are so friendly. Cant go wrong with either ❤
We really like those two companies as well! 😊
We've always used USA Transfers. Never had a problem in 13 years. Always on time.
We really like USA transfers too! 😊
I have upcoming travel to cancun but how we can booked transportation for hotel?
Thanks for the video. As of 2024, they are all approximately $10 more expensive I ended up going with USA Transfer. Kalido was sold out when I tried to book and is the least expensive at $75 (2024 price) so I went with USA Transfer at $85 round trip for my 4 day stay in Cancun. Happy Shuttle was $88 and Canada transfer didn't have anything for the day either.
Great info! Thanks so much for sharing. 😊
I hope you had a great vacay
@newtravelescapes thank you, as I was watching this I was looking each shuttle company to make sure I was finding the best option
@@UnlimitedProduction1 that's fantastic! They are all pretty good but we have found the same ones that you mention do tend to sell out.
I really like USA because their drivers are given an 8 hour shift rather than a 12 hour shift. IMO USA transfers are good to their drivers and they, in turn, are good to their customers. (At least it's true for the many drivers we have spoken to over the years). 😊
Your videos are great! Wife and I are going to Secrets Akumal in March 2024. We are flying Sunwing. They offer a private transfer upgrade for an ok price. Unsure who they contract to. Any idea? Also have you ever been to secrets Akumal? Not seeing a review from you but wish you had one! 🎉
Sunwing likely uses Best Day for transfers. Most Canadian carriers do.
I am new to this CZcams stuff and we weren't making videos when we went to Secrets Akumal but I hope to get back soon and make one. It is definitely one of my favourites. 😊 Bring your snorkel the beach is great for spotting turtles. 🐢
You guys are a God Send 🙏🏿🙏🏿🙏🏿
Thank you!!! Enjoy your trip 😊
Hello from Toronto Canada, wonderful information thanks. Can you tell me witch place or resort you film at the end of this video? Thank you.
Hi! Thank you for your kind words. 🙂
It is Excellence Riviera Cancun. We have made several videos about ERC. Here is a link to our most recent video of this resort. czcams.com/video/lCyZwzt21nw/video.html
@@newtravelescapes THANK YOU for taking the time to answer my question, and for all the wonderful information you provided.
@@arirusso7908 my pleasure! Thanks for watching 🙂
Thank you for this informative video. We are having trouble finding transportation from Cancun Airport to the Westin Cozumel. It doesn't appear that any of these services goes to Cozumel. What do you suggest?
Hello again,
I know you are a big fan of ERC (your videos helped me decided on ERC for my July trip - thanks again), so I am assuming that I should plan to use Seasons because it is included and just services the Excellence brands?
Hi Michael! Thank you for your kind words. I'm glad you enjoy the videos. 😊
Did you book a refundable trip directly with Excellence that has transfers included? If yes, it will be Seasons who picks you up. They are friendly and very reliable in my experience.
If your transfers are NOT included in the rate you booked, I personally find Seasons to be a bit over priced. I would suggest Kalido or USA transfers (if your transfers are not included in the rate you paid).
Hope that helps. Enjoy your trip!
July is very warm so pack light clothes. 😁
Thanks for the quick reply! Yeah I will definitely plan to use them. I thought I heard you mention something about bags with the transfer. Can you elaborate on that?
@@michaelkass4617 I think you might be referring to when I was talking about trying to travel carry-on only with no checked bags.
Some transfer companies let you order sunscreen and bug spray and other liquids that are over the carry-on liquid allowances and they will be bagged up and ready for you with your driver so you don't need to worry about packing it.
It is just a perk some companies offer if you book them.
I have never had anyone limit our actual baggage in a transfer, not that we usually have an excess amount.
Does that help clarify a bit? ☺️
Yeah I think that makes sense. Thanks. I am sure I will be reaching out again. In the meantime, take care and keep posting content!
@@michaelkass4617 Reach out any time. I'm happy to help. 😊
We always use Canada Transfers, they will also take you to your AirB&B , great service and price
We used Canada Transfers a week ago and when we arrived they had no shuttles available and there were others that also booked with them on our flight After about a half hour of their reps running around they took us to a shuttle and said we would be sharing it and making two stops on the way to our resort My wife complained and was told if we didn't like it we could ask for a refund and find another ride We have been to Cancun airport many times and used private transfers often This was our first time using Canada transfers and it was our last
Awesome content! I'm going to Cancun for the first time towards the end of this month. Our resort is Wyndam Altra, any transportation company you recommend for this resort? I have heard USA transport but I'm not sure if you think there are better/safer ones?
USA transfers is a very safe and reliable company and we have used them dozens of times. I also really like Kalido.
There are more luxurious companies as well if you are looking for that but USA and Kalido are well priced, safe, and reliable.
Enjoy your trip! 😊 Wyndham Altra is on my list of resorts to try. Would love to know what you think of it.
Hi, @wichertj3 how was your experience with USA shuttles?
@@Doriginal5 it was great. No hiccups. Smooth pickup and drop off round trip!
@@wichertj3 Thanks I needed to hear that. I just booked with them. I swear that figuring out transportation to my hotel was the most stressful part of planning this trip. It shouldn't be this way!
STP Caribe
I am so glad you mentioned Happy Shuttle, after my research I had chosen them to go to akumal, THEN I saw your video :) was it hard to find them at the airport? thats my biggest worry.. ty
No. It is not hard to find them at the airport. When you exit the terminal and go outside, keep walking. You will see people holding up signs with their company logos on them. Look for Happy Shuttle. If you don't see them it is perfectly fine to ask another company where they are standing. They are not sharks out there, just inside. 😊
Enjoy your trip!!!
@@newtravelescapes thank you so much, i am getting nervous travelling alone and this helps a lot.. your videos are great.. again ty
@@iwanabfre Thank you! Feel free to reach out with any other questions if it helps alleviate some stress. Cancun airport is busy but if you have a biometric passport and are from the USA or Canada you can use the E-gates and those are a bit quicker. Finding your luggage at he baggage carrousel is simple. After you go past customs and go out the glass door ignore everyone out in the car rental and tours area. Those wearing navy blue are usually time share sales people AKA sharks. There is no need to talk to anyone in this area until you are outside. When you got outside you can start looking for someone holding up their happy shuttle sign or feel free to ask other transfer companies where you can find happy shuttle. Most people are friendly and helpful out there. We made a video about navigating the Cancun airport in 2024 that you may find helpful to be able to see exactly where to go. czcams.com/video/npz73tflAJY/video.html
Enjoy your trip! 😄
Have you ever used BD Experience? We are using them with Westjet Vacations. Saw some bad reviews with them not showing up!
Yes, Best Day is a very popular transfer company that is included in many vacation packages.
We did use Best Day a couple times as it was included in our Westjet Vacations package to Marina el Cid and we also used them again for an Air Canada Vacations package to Excellence Riviera Cancun. They were fine for us. They are easy to find at the airport. Just look for someone holding the Westjet Vacations sign. Unless you booked private, it will be a transfer in an air conditioned bus stopping at several resorts a long the way. They will also tell you what time they are picking you up for your return trip to the airport.
We have never used BD for private transfers as we have found that adding them onto our package vacations is too expensive and there are better transfer companies for private transfers for less $.
Even if it is included, we sometimes opt to just skip it and book private in order to not waste a lot of time in a bus stopping for other people.
A nice bonus at the moment is if you are using the Westjet Vacations included transfers and you run into traffic issues Westjet is unlikely to leave without you.
Hope that helps a bit. :)
@@newtravelescapes Thank you for the information! It is included in our pkg!
I've used them 8 times over the last 4 years as part of my Vacation package with Westjet. Excellent service every time. They're always easy to find once you come out of Terminal 4 and they always show up within minutes of the time they state when picking you up at the Resort.
Did the construction on the highway have you departing your hotel earlier than normal?
Yes, a bit earlier than normal. It depends on which resort and which direction you are coming from. Your transfer company can tell you more up to date information when they tell you your departure time.
Did someone ever travelled to Cancun in motorized wheelchair? How can a person get from airport to hotel?
Also anyone knows if Castco has same-day delivery in Cancun?
Hi! My friend travels in his wheelchair twice a year to Cancun. Several of the transfer companies offer this service. Check out their websites to choose the one the best fits your needs. I would suggest starting with Happy Shuttle and compare.
I'm sorry, I have not used Costco delivery in Cancun. The most we have done is schedule an hour stop at Costco along the way.
Canadian tours sounds like a winner with the scheduled grocery stop.
Make sure you tell them in advance you want to schedule a stop and then a reminder about a week out never hurts either. ☺️
@@newtravelescapes I assume I get to choose the place, like a Walmart, for instance?
@@MrMoore77 I think so, yes but I haven't done a stop in a long time as we have gone primarily to all-inclusives.
Personally, I would contact Canada Transfers in advance and make sure they offer exactly what you want and where you want to stop in order to avoid disappointment. Usually Costco, Walmart, or Super Chedraui are good options but that depends on where you are going and which one is on your route.
They have a live chat on their website that I find helpful. ☺️
CARM is excellent.
I booked with Otium transfers, are they reliable or should I consider getting another one?
Sorry. I have never used them so I really can't say.
Do they sell liquor at the mini mart? What is your suggestion for purchasing liquor for your room if it isn't already included in your minibar?
I would plan to make a stop on your way to the resort and stock up.
Everything at the airport is ridiculously over priced. Even the mini mart.
I believe Costco, Walmart, and Chedraui all sell liquor in their Cancun locations.
Contact the transfer company that you like best and inquire about a stop and costs.
Hope that helps 😊
We had a great experience with Canada Transfers. They have a sign with your name on it - so you can be sure you are finding the right rep. Request Sr. Ruben. Excellent driver!
Fantastic! We really like Canada Transfers too. Their drivers have always been reliable and friendly for us. 😊
great info!! thank you. Do we need to tip the driver?
My pleasure! It is not required to tip but it is customary in Mexico to tip for good service. I would tip your driver and the amount really depends on how many people are in your group.
Did prices go up? Seems like they did, I don’t see $75 round trip anymore
Across the board. They have all skyrocketed since I made the video. 😲
Last month we found Kalido to have the best prices but they sell out early so we missed out on using them. USA Transfers costs us $120 for 4 of us round trip to Playa del Carmen.
It’s odd since I found Canada transfer be most expensive to playa de Carmen
It is always good to compare pricing between a few companies. It seems to fluctuate with changes in location and exchange rates.
I found USA transfers to have the best price to PdC in November but Kalido was better in January. They were all within $10 of each other so for us, it is more a matter of what extras we are looking for.
How about a no luxury shuttle service, im going to vacation not to cruise around the neighborhood to show off, any suggestions
I would suggest booking a shared transfer rather than a private one. It will save some money but you will have to wait a bit longer for everyone who booked to arrive.
Cancunshuttles.com allows you to see prices for 1 person. Pricing is on how far away you are staying, of course.
You can also take the Ado bus from the airport.
Shared transfers save $ if you are only 1 or 2 people. Private transfers are often more economical if your group is 3 or more. USA transfers and CANADA transfers are simple passenger vans unless you upgrade to their VIP service.
Hope that helps. 🙂
Have you had issues with Canada transfers??? We booked with them twice & in Jan they were late plus had no way to contact them. Fortunately one of the locals helped us out & got ahold of them...
Hi! No, we have never had a problem with Canada transfers any time we have used them. I have found them very reliable. That is really disappointing to hear that they dropped the ball for you. You must have been very frustrated! There should have been a phone number on your booking confirmation page to contact them if you had any issues at the airport. Did they explain to you what had gone wrong on their end to cause the problem?
@@newtravelescapes Giving them another chance..
@@BobLang I hope it goes well for you.
They have a toll free 1-866 number for Canada and USA as well as free calling on WhatsApp from the aiport wifi if you have any hiccups this time. Hopefully, it will be smooth and easy. 🙂
We booked with Canada transfers and when we arrived there were other people from our flight that booked with them as well The reps were running around and looking like they didn't know what to do After about half an hour of waiting they took us to a shuttle and said we would be sharing it with other people and would be making 2 stops on the way to our resort They didn't have shuttles available When my wife complained she was told we could ask for a refund and find our own way Never again ever
@@howardgarrett7865 wow! Good to know. Thanks for sharing. We have never had an issue with them but clearly they are dropping the ball these days.
are these 24hrs?
Most of these companies will track your flight and pick you up whenever you land, unless you are flying private.
If you are arriving on a commercial carrier and have an unusual landing time, USA Transfers has an app and you can chat with them about your concerns and they can give you more detailed information.
Maybe you could have specified earlier what destination you are referencing
Hi! At 4:27 minutes into the video I explain that we are comparing pricing to Excellence Riviera Cancun for pricing reference amongst all of the different companies. I apologize if it would have been more helpful to have mentioned it earlier or maybe mentioned the area and not a specific resort.
My referencing ERC is simply to show the difference between the different transfer companies, you have to input a resort to confirm pricing and each resort area will have a different price based on how far away it is from the airport.
I will try and make another one at the end of 2023 to see how things have changed and I will keep your comment in mind. Thanks 🙂
She did many times. Excellenc
Beware ! Do not use Nacho Tours/Transfers folks !
Thank you for the advice!
Hmm, he’s highly recommended by another channel. Why do you say this?
Why?
Yes. With such a statement, please enlighten us and explain yourself. Otherwise your comments are inappropriate.
yyy
booked a shuttle RT with Expedia. Mexico Travel Solutions. NEVER go with these guys. should've just taken a taxi from the get go, but the biggest complaint i have is for the return trip which was t 10pm flight they said they need to pick me up at 5 am or pay extra for a later time. i said no worries ill be up and ready by then,/// i called them the nigh before as they had problems dropping me of when i first got to the hotel resort..we verified 5am tomorrow at the hotel i was staying. fast forward the day of departure...they never came..waited by the lobby called and texted them a few times when they never showed up..then gave up and called taxi after 2 hrs ( intl flights require you to be there few hrs early)/// anyway no refunds or even apologies from these guys, waste of time and money. keep away. from MTS
Wow! I am so sorry that you went through that. What a crappy experience.
Good to know never to use MTS. Thanks for sharing.