The issue is there's a loophole where they can offer you a credit towards your next flight, comes with tons of fine print that probably explains you're waiving your right to compensation. They do this knowing most people don't just spontaneously fly so they don't have to worry about you using the credit as much.
Oh, I wish I'd known about this law 25 years ago! (Did it even exist then?) My kids (5 & 6) and I were headed to Disneyland and got bumped. A 4 hour wait at the airport, then we finally get there and the shuttle isn't running anymore (11:30 pm by then)...thankfully, the hotel hadn't given away our room. I really could've used some compensation for that disaster! We still had fun at Disneyland, though. 😊
@@bunstarsm Thanks! For the little ones - we're at Disneyland, who cares about the hassle of getting there?? Honestly, they didn't seem to remember much of it by next morning, except for the fact that I let them order anything they wanted at the airport McDonald's! 🍔🍟😄
@@jeenie.weenie Wow, a reply from Jeenie!! ♥️👏 We had a lot of fun, and the kids (30 & 31 now) still occasionally mention their first trip to Disneyland.
I once took a flight where, at the gate when people were boarding, I realized my boarding pass had no seat assignment. I got bumped into business class (yay!), but I learned that just because you have a boarding pass, you don't really have a seat unless it has a seat assignment. And I had checked in way early for my flight.
When we couldn't board because of an overbooked flight, we heard that people were offered money to get off the flight and wait for the next one. It is quite interesting.
@@jeenie.weenie Unfortunately nobody took the chance to take the money and go later, so we couldn't fly with our friends and we had to go to another flight, rushed to the gate aaaand "gates closed". We tried to say that we just got the tickets like 3 minutes ago, what do you mean gates closed? So running back to the customer service again, getting new tickets(idk if we had to pay or not, I was a kid) and wait for hours and we couldn't even go directly to the destination, we had to take 2 planes instead of 1. It was quite an adventure, not to mention, we couldn't reach our friends from London, who were already in Nassau :D
This happened to me just this past summer. The airline overbooked the flight, then told my friend that she would get kicked off unless enough people gave up their seats. We were coming back from a couple months in Europe, so neither of us wanted to delay our flight home. The reward got up to $2000 credit plus accommodations by the time they got the final volunteer to give up his seat. At least the volunteers got good compensation for giving up their seats.
@Rachel F credits are so useless unless you fly with their exact airline for that exact price, and they expire. It's no surprise that few people want to give up their seats for a mistake the airline made
Literally happened to me last summer 💀 The flight for Nederland-America was canceled and me, my sister and my dad waited 1 hour to drop off our baggage and 4 hours in line. Then we were told our flight was canceled around the 5 hour mark. They compensated us because our new flight (Nederland-Iceland-America) was 24 hours away from the current time. They even payed for a hotel room! It was a crazy time though. I just wanted to go home :'D
I remembered this happening to me once. I was travelling with my brother to see our father (12 and 14 years old, with no parental supervision). It was a connected flight and when we arrived, we were already late. So we sprinted to the gate with a group of other people who happened to be heading the same way as us. When we arrived, they said we couldn't board and that they'd given our tickets away. So we and the entire group were sent to the airline's front desk, but we couldn't find it because it was closed, so they sent us to another one, which was somewhere completely different. Eventually, when we got there, my brother and I were first in line to discuss the situation and be given new tickets. It was kind of funny (but also scary) because all the adults were coming to us to ask what was going on and what had happened, while we were just two unaccompanied minors. That year, we had moved to another continent (8-10 hour flight from where we used to live) and every vacation/school break we would go and visit our father. That was around the 3rd time that we were flying out to visit him as unaccompanied minors. Also the 3rd time something went terribly wrong. The 1st time we had to travel alone, however, was the worst experience because my brother had to get his passport renewed, but he hadn't gotten it in time so he had to travel with his other passport, except that the country we were traveling to wouldn't allow people with a dual-citizenship to enter that country without that passport; or you had to get a visa. Anyways, 12-year-old me had a mental breakdown when we got stuck in Germany (it was a connected flight) and they couldn't let my brother board the plane. So we were stuck in a foreign country for around 6 hours with no idea what was going on, while our parents were exchanging formal documents with each other and the government (of the country we were trying to enter). Eventually everything turned out well and we were allowed on board a new flight. Every time I've had to fly, something would go wrong; it always being something completely different (as though the airport was trying to give us a new obstacle to overcome everytime we flew). So I have many more stories that were much like these. For those who read this entire story, bless your patience. 🙏
Wow I'm so sorry you had to go through that 🙁 But at least you've got some experiences to share with others as well as tips on what to do if anyone is in the same situation as you were.
Wow, that would be scary. I had to regularly fly between Australia and Papua New Guinea in the 70s as a high schooler. The worst I dealt with were missing luggage & delayed flights. Although once I was sitting behind the pilots in a Cessna valley hopping in PNG and they couldn't find the right one in the cloud cover and were discussing turning back. My mind was making lists of who to try to call if that happened! But the valley finally appeared & all was good, the live (caged) chickens in the back were offloaded with us & other passengers, so all okay.
But is the money cash that you can spend anywhere, or just airline vouchers that you can only spend at that airline (that might bump you again) though?
Thank you so much for passing along this information!!! Lord knows that sometimes it feels like we are at the mercy of the airlines and don't have any recourse. 💗💙💜🧡
There's no excuse for "overbooking" a flight. The airline knows how many seats are on a plane, don't sell tickets to a larger number of passengers than that number. It's literally first grade math.
@@jeenie.weenie in a situation like this, would an airline be understanding if that person was chosen? By that I mean would they try picking someone else so this person could make it?
I got a 1 year valid voucher for return trip to any port of choice within India coz they bumped me. I travelled the most expesive route in holiday season for free.
@@slavvalb3933 yes. I'm on the literal urge to sue air canada. They still haven't payed anyone back for lost luggage and they won best airline in North America.
@@daniyalkhizar yeah! I lost my luggage from them! Luckily we got it back but still! I'm 13 and they gave me a panic attack because I was thinking too many things in my head which overwhelmed me to panic attack. And on my trip back air canada allowed us to still fly on a plane with Engine Cooldown issues! My neighbor is a flight planner with the airline that's how I know about the cooldown issues. We could've died on landing if the pilot didn't do hard landing!
An airline took my money for a long haul flight with 2 hour transits both ways. They then kept shuffling flights around. At one point I had a 27 hour transit. It all worked out in the end.
@@masteryoda394 I did - they were careful to move the right flights around so there was limited recourse. About a fortnight before the flight, they emailed me to contact them by phone and it was fixed unusually efficiently.
I have major respect for cabin crew because once when I was travelling from Sydney to Perth (in Australia) we had to wake up at 5 am then waited 2 hours to board so once we got on I was pretty much dead, but near the end of the flight one of the male crew members came up to me and my mum and said, I was such a great passenger and they loved how kind I was to them especially after they had a long shift and that they hoped we have a safe rest of the trip home. It made my day and i was so happy for the rest of the day
It happened to me too, and the next flight they put me on business class and gave me a big flying voucher and on my way back I voluntereed to stay in case of overbooking and again I got a big gift voucher so I could fly transatlantic for free, it was really cool
very helpful. Defiantly click the link to the FAA description of the law. There are a lot of conditions to be met before getting the maximum compensation. That way you can be prepared in the chance that this happens to you.
Never encountered this one. We usually offer the next available flight, travel vouchers, or full refunds. And this was even for oversold flights domestic flights.😊
What if your plane was delayed which made you miss your connecting flight home? We had that happen and there wasn't another flight until the next day! I even pushed them to give us a free hotel room or something but all they did was give us a 15% off a night voucher 😤
I had that happen to me 4 years ago. A flight out of Amsterdam was cancelled so they rebooked me on the next flight 4 hours later. That shortened my layover in Atlanta to just 45 minutes, but since I still technically had a layover the airline agent didn't see any need to change my connecting flight. And yes, this was all on one ticket. Of course I missed my connection, but since the connecting flight took off after the first flight arrived, the airline pinned the responsibility for missing it on me. So yeah, my fault that I wasn't able to get off the flight and make it through immigration in Atlanta and onto my next flight all in under 45 minutes. When I got to Atlanta, after a few hours of trying to straighten things out at the airport it became clear that I had two choices. A) I could sleep in the airport and hope the airline could find a spot for me on a flight, with the first available possibilities not being until the next morning. B) Give up and rent a car since after landing in Raleigh I'd planned on visiting family in the western part of the state anyway and they were only a 4 hour drive away. The airline offered nothing, and I was even out the price of the rental car. I don't regret it, because renting the car and getting home after a long trip was still what I'd prefer over paying for a night in a hotel or sleeping in the airport, followed by sitting around the terminal the next day for an indefinite amount of time waiting for a flight that I might or might not be able to get on. But it was still a rotten choice to have to make.
Here in the Republic of Ireland, you can sue for compensation for not just the price of your ticket but everything that you paid for but missed out on on your holiday or whatever, as well as your reasonable accommodation, food, and presumably taxi, etc, while you wait for your next flight. Which makes a lot of sense. If you have paid for a hotel and activities on your holiday that are non refundable, then it's not your fault that you missed out on them, it's the airlines. They should pay for it, as well as your out of pocket expenses while you wait for your next flight. Thank God for the Republic of Ireland. Not everything here is perfect, but this is one of the many thing that I love about this country. Christian based, light touch regulation capitalism. I love it. This is an exception to the light touch rule, but is still in the spirit of the law, of personal responsibility for your actions. As in if the company or an individual caused you a of these problems then they should be the ones to pay for it. Not you, not the taxpayers. Then the government did a left wing thing and bailed out the banks in the 2008 crash...because we forgot the Christian based economics that built this system.
My brother was once in a similar situation, economy was overbooked and people were making a lot of fuss and noise about it while he stayed quiet and calm, a flight attendant noticed that and he got bumped to FIRST CLASS lmao 😂
@@Falcons8455 oh no, you never know, there may have been little things that had happened that became conveniences for you. But regardless, it’s not the end of the road yet, we will still be rewarded, because patience is surely rewarding one way or the other haha 😆 plus my brother is not really a patient guy, only in that instance he was😂
My husband, myself and our Toddler were flying home from India to Cyprus 2 weeks ago via Emirates. Our India to Dubai (Flydubai) flight was delayed and we landed in Dubai and made it to our gate on time while they were still boarding. We were told they couldn't let us on the plane!!! Even after they told us we could board if it was ok that our luggage came later! It was a full flight and I'm assuming (after they told us they took us off because they didn't think we would make it) that they already gave our seats to layover passengers. The next flight they could get us on wasn't for 48hrs!!!! Other than a cheap hotel and hotel buffet food they said they could give us anything else/extra or a refund. we argued at the Emirates customer counter for 2 hours! Horrible experience.
This only works if you fight for it, if you don’t know your rights they will not offer you this. BTW does this work if your originally planned flight leaves two hours earlier than originally planned? This is what happened to me but the airline we flew with claimed to have sent a notification a month ahead but I only found out about it the day before our flight. We ended up missing it because it was supposed to be a connecting flight with another airline
My sister got bumped and received a $500 voucher. It paid for her round trip ticket to Hawaii that year and she still got home an hour earlier than expected.
What about getting a flight cancelled on you due to weather? This happened to me four years ago, and I had no place to stay except the airport for the next 26 hours. Worse yet, after I got off that flight, it was past the last bus to my final destination. So I spent another night out in the airport until the morning.
I just checked the US Department of Transportation website and it says airlines are not required by law to compensate you financially for this so I'd like it if the source if this law could be posted. I was on an international flight from DFW that was cancelled after we got airborne...we were over Denver when the pilot turned around and went back to DFW. Then we boarded it AGAIN five hours later, taxied the tarmac for an hour and we had to deplane.
SAS delayed me 3 hours and I only got a food voucher for it lol 😅 I was too young to cause a ruckus and I'm very non-confrontational by nature, so I just accepted it
My worst airport experience was some years ago. A flight from Atl to Shanghai. It was always the at night the final 1 or 2 flights internationally. And I couldn’t understand for what reason they kept making excuses about a quick delay. Eventually they just said fk it y’all gotta go home and come back tomorrow. This happened 3 times 3 days in a row. Everyone was pretty much asking the crew if we ain’t going then stop wasting our time so we could get home. I can only imagine those people who don’t live in Atl and gotta book some nearby hotel. At like 1am? No food either. Ridiculous
Sunwing delayed our flight from cuba to montreal for 12 hrs……we had to request in writing to get the 75$ we were allowed to get for compensation…..will never flew with them again. . They overbook all the time and then regroup in flights so as to not lose any customers. Not a good calculation in the long run!!
Happened to me on my school trip from when we weee flying back to Atlanta from las Angeles. I had a whole panic attack because I thought I was going to be stuck on the other side of the country with no parent in sight. Lucky for me one of the dads that came with us to LA decided to switch out with me and take the next flight.
So.....what you're saying is that we should be booking extremely popular flights last-minute so they are full and the tickets are expensive, thusly increasing the odds of maximum payouts...?
I flew Delta from Tokyo to Atlanta, a 13-hour flight, waited out a six hour layover, went to the gate, a walking zombie, and BUMP! About ten others and I had been bumped from my next flight. After about 45 minutes at the gate, they arranged to send me first class to New York where I could fly out to my real destination the next morning. The flight from Atlanta left just at sunset so I got to see beautiful night views of the major cities on the east coast, including Philadelphia, Washington D.C. and the crown jewel, New York (left side of the plane). All that with two complementary glasses of wine. I was in New York by eight p.m. but too exhausted to go out and enjoy the city. The scenery was a silver lining, but I'll never understand how they can bump someone who has just been on a thirteen hour flight with a six-hour layover.
That is crazy!! I never knew that!! I do have a question though- you said it was for a one- way ticket, but what happens if they bump you for a round-trip ticket?
But what happens if your flight is delayed by more than four hours and you are flying international and coming from the United States? Any possible way to get compensation?
Hey Jeenie! I was trying to book a flight for emirates, and it seems that there are a bunch of faulty websites. Which one is the actual Emirates Airline website?
I took a flight from Dubai to Algeria and on the flight , these 2 guys fought , one of them leaving with a giant a** scar and a black eye be a useful they were not moving from the aisle
Does that law also work in Europe or does it only work in the US? I know that we are entitled to a compensation in case of a called off flight but does it work in the same way?
My brother got bumpped off his flight to london from dubai and got both compensation and, when my dad made a fuss, an upgrade to business on the next flight so I'm guessing it's everywhere. This was almost 10 years back so not even a new law but it has to be their fault, they bumpped you off not you were late or goofed it up.
I was prohibited from getting on a plane because they claimed I "tested positive for explosives". I can't make this up. They made me wait an hour for federal police to arrive to question me. Meanwhile, literally no one checked the contents of my pockets or carry on bag or anything. Then when the federal police finally arrived, I was only asked 2 questions, which I answered, and they were confident I was not trying to blow up the plane. But it made me miss my flight and totally screwed up my plans. I was supposed to meet friends to go shopping and have lunch, but I had to wait several hours for the next flight. I don't have a habit of using the race card, but I'm a mixed race that combined makes me look like I could be Middle Eastern, and I was the only person who was clearly not 100% white getting on a plane from Germany heading to Norway. So I think they were just F***ing with me, and not that they really thought I had any kind of explosives. No one offered me any kind of compensation. I'll know the next time I fly to avoid connecting flights in Germany because I'm clearly the wrong skin color for them. Ironically, I'm a repeat customer at the hotel I stay at when I go to Norway, so when I got there not only did they remember me, but they also noticed I arrived several hours later than I had told them to expect me And they asked me about that time difference. When I explained to them what had happened to me at the airport in Germany, one of the Norwegians told me she could speak German and had she been there, she would have given them her thoughts in very colorful language. It's just absolutely BS that anything I had would test positive for whatever explanation they just pulled out of thin air as an excuse to screw up my flight plans.
Happened to my brother when he was about to leave for collage in the UK from Dubai. They do ask you to "volunteer" your seat first and then start negotiating the compensation going up as needed. They kept trying to give him free tickets though not money until my dad stepped in.
Wherever there's a law like this, airlines do calculations anyway. Either they rebook you to a flight where you cannot ask for compensation or there's a line under terms and conditions we all blindly accept allowing them to deny you boarding. It's all business. 🤷🏻♂️ If they have to pay you out, it's not their loss, they've got the budget for it. lol
I got dumped by Southwest on half of my leg home! I had a stopover in St. Louis (on the way to KC) and they dumped me there. My next flight was THIRTY HOURS. I had to rent a car. They did give me a voucher, but it wasn't 4 times that. Wish I'd known this.
I'm used to Alaska Air, they do nothing for their passengers. I was on a Delta flight a few days ago and they said they were waiting an extra 30 minutes because a couple people were late from another connecting flight. I had no idea why they would do that (Alaska would just leave exactly when they wanted, and screw the passengers, it's now the airport's problem), but now I get it....
What happens if someone who is selected to be bumped off a flight needs that flight to be in time to see a dying relative? Or if the passenger in question is a doctor who needs to be in time to preform a live saving procedure? Or if it’s for other time sensitive stuff like a funeral, wedding, baptism, comunion, briss, etc,…? Booking them on the next flight won’t do much if by then the relative or patient is already dead or if the party/ceremony is already over… Other question, can unaccompanied minors be bumped? That would be really scary (even as an adult that thought terrifies me…😬)
Funny thing me and my family were gonna go on an international flight basically to our home country but there was a layover on a city so first we had to go from madina to jeddah then from jeddah to lahore and what happened was our flight was delayed for like the entire night basically till 7 in the morning then the airlines gave us a free hotel near the airport and then we stayed overnight in le hotel :) and then like we went on the airplane then went to jeddah and then lahore safely!
I haven’t gotten kicked out of a flight but once it was delayed from like 8 pm till the next morning, so we had to book an hotel to spend the night, and when we were checking in at the hotel, another family was in the same situation but the airline paid for the hotel, but not ours! I was mad and I wasn’t even the one paying, it was my aunt 😂 (I was like 15)
I wish that were the case, (or I wish I'd have known that), when my flight was overbooked and I had to wait over night. I wasn't given a hotel room or even a cot. My disabled 9 year old (at the time), had to sleep on a bench in the airport. You know how hard it is to huddle all your stuff and a disabled child, and attempt to get any sleep. Ugh what a night. Lol Not the same company.
It’s so nice to know, one time United airlines just overbooked and told my mom she couldn’t be on the plane and been so rude because my mom doesn’t speak English 😡😡😡so my mom called me and I explained that she couldn’t afford to miss this plane because this is the connection flight and she will miss the international plane. They finally let her in and she almost missed the international flight, glad she made it, she was shivering and crying after her sat down. It is absolutely disgusting that they bullied people don’t know their right and the law.
But in reality, how often do they give you this? They assume you don't know the laws, so you get nothing
Because they know in the US people can sue you over anything :))
But now you know😂
No... Personal experience... THEY DO IT!!!
She just said their required by law to compensate you 400% so if they don't they would be breaking the law.
The issue is there's a loophole where they can offer you a credit towards your next flight, comes with tons of fine print that probably explains you're waiving your right to compensation. They do this knowing most people don't just spontaneously fly so they don't have to worry about you using the credit as much.
Oh, I wish I'd known about this law 25 years ago! (Did it even exist then?) My kids (5 & 6) and I were headed to Disneyland and got bumped. A 4 hour wait at the airport, then we finally get there and the shuttle isn't running anymore (11:30 pm by then)...thankfully, the hotel hadn't given away our room. I really could've used some compensation for that disaster!
We still had fun at Disneyland, though. 😊
I’m glad you guys had fun at Disneyland 😁😁😁
25yrs??? Hmmmmm I’m not sure lollll but glad u had fun anyways!!!!!
The rule exists since 1982
@@bunstarsm Thanks! For the little ones - we're at Disneyland, who cares about the hassle of getting there?? Honestly, they didn't seem to remember much of it by next morning, except for the fact that I let them order anything they wanted at the airport McDonald's! 🍔🍟😄
@@jeenie.weenie Wow, a reply from Jeenie!! ♥️👏 We had a lot of fun, and the kids (30 & 31 now) still occasionally mention their first trip to Disneyland.
I once took a flight where, at the gate when people were boarding, I realized my boarding pass had no seat assignment. I got bumped into business class (yay!), but I learned that just because you have a boarding pass, you don't really have a seat unless it has a seat assignment. And I had checked in way early for my flight.
This depends on the airlines. Some have strict seat assignments, some have cattle calls, some have other procedures.
YAY
When we couldn't board because of an overbooked flight, we heard that people were offered money to get off the flight and wait for the next one. It is quite interesting.
Yes if they got volunteers then this doesn’t apply lolll
@@jeenie.weenie Unfortunately nobody took the chance to take the money and go later, so we couldn't fly with our friends and we had to go to another flight, rushed to the gate aaaand "gates closed". We tried to say that we just got the tickets like 3 minutes ago, what do you mean gates closed? So running back to the customer service again, getting new tickets(idk if we had to pay or not, I was a kid) and wait for hours and we couldn't even go directly to the destination, we had to take 2 planes instead of 1. It was quite an adventure, not to mention, we couldn't reach our friends from London, who were already in Nassau :D
This happened to me just this past summer. The airline overbooked the flight, then told my friend that she would get kicked off unless enough people gave up their seats. We were coming back from a couple months in Europe, so neither of us wanted to delay our flight home.
The reward got up to $2000 credit plus accommodations by the time they got the final volunteer to give up his seat. At least the volunteers got good compensation for giving up their seats.
@Rachel F credits are so useless unless you fly with their exact airline for that exact price, and they expire. It's no surprise that few people want to give up their seats for a mistake the airline made
Literally happened to me last summer 💀
The flight for Nederland-America was canceled and me, my sister and my dad waited 1 hour to drop off our baggage and 4 hours in line. Then we were told our flight was canceled around the 5 hour mark. They compensated us because our new flight (Nederland-Iceland-America) was 24 hours away from the current time. They even payed for a hotel room! It was a crazy time though. I just wanted to go home :'D
Does not apply to delays or cancelations. Sorry about the rough trip though
I remembered this happening to me once. I was travelling with my brother to see our father (12 and 14 years old, with no parental supervision). It was a connected flight and when we arrived, we were already late. So we sprinted to the gate with a group of other people who happened to be heading the same way as us. When we arrived, they said we couldn't board and that they'd given our tickets away. So we and the entire group were sent to the airline's front desk, but we couldn't find it because it was closed, so they sent us to another one, which was somewhere completely different. Eventually, when we got there, my brother and I were first in line to discuss the situation and be given new tickets. It was kind of funny (but also scary) because all the adults were coming to us to ask what was going on and what had happened, while we were just two unaccompanied minors.
That year, we had moved to another continent (8-10 hour flight from where we used to live) and every vacation/school break we would go and visit our father. That was around the 3rd time that we were flying out to visit him as unaccompanied minors. Also the 3rd time something went terribly wrong. The 1st time we had to travel alone, however, was the worst experience because my brother had to get his passport renewed, but he hadn't gotten it in time so he had to travel with his other passport, except that the country we were traveling to wouldn't allow people with a dual-citizenship to enter that country without that passport; or you had to get a visa. Anyways, 12-year-old me had a mental breakdown when we got stuck in Germany (it was a connected flight) and they couldn't let my brother board the plane. So we were stuck in a foreign country for around 6 hours with no idea what was going on, while our parents were exchanging formal documents with each other and the government (of the country we were trying to enter).
Eventually everything turned out well and we were allowed on board a new flight.
Every time I've had to fly, something would go wrong; it always being something completely different (as though the airport was trying to give us a new obstacle to overcome everytime we flew). So I have many more stories that were much like these.
For those who read this entire story, bless your patience. 🙏
Wow I'm so sorry you had to go through that 🙁 But at least you've got some experiences to share with others as well as tips on what to do if anyone is in the same situation as you were.
Wow, that would be scary. I had to regularly fly between Australia and Papua New Guinea in the 70s as a high schooler. The worst I dealt with were missing luggage & delayed flights. Although once I was sitting behind the pilots in a Cessna valley hopping in PNG and they couldn't find the right one in the cloud cover and were discussing turning back. My mind was making lists of who to try to call if that happened! But the valley finally appeared & all was good, the live (caged) chickens in the back were offloaded with us & other passengers, so all okay.
i would never send a kid on a flight without adult supervision lol
But is the money cash that you can spend anywhere, or just airline vouchers that you can only spend at that airline (that might bump you again) though?
Cash if you get forcibly bumped. Can be cash or vouchers if they are offering it beforehand
Cash or chq. No voucher 😊
“Uhh-- thank you for- bumpi- bumping me?”
i’m dying wheezing laughing 💀
Thank you so much for passing along this information!!! Lord knows that sometimes it feels like we are at the mercy of the airlines and don't have any recourse. 💗💙💜🧡
There's no excuse for "overbooking" a flight. The airline knows how many seats are on a plane, don't sell tickets to a larger number of passengers than that number. It's literally first grade math.
They do it deliberately, so if people don't turn up the flight doesn't go out with empty seats which would cost them money.
@@bdrutube1 Exactly. Some people think that everything is simple when they don't have the slightest idea of what the company thinks.
This should be in every country. It's annoying when airlines always overbook and move us in the next flight, doesn't even provide accomodation.
Agree!
Yeah... Imagine attending to a wedding or a funeral and this happens to you...
Def if u have an urgent place to go no money is good enough 😢
@@jeenie.weenie in a situation like this, would an airline be understanding if that person was chosen? By that I mean would they try picking someone else so this person could make it?
Why not go like a few days earlier and stop imagining 🤣
@@jessicaregina1956 yeah because you always plan a funeral ahead and go some days before to enjoy some vacations while there right?
🤣 yes i do.
The good kind of bump on a flight rather than out the door
Well, thank you for bumping me 🤣
I got a 1 year valid voucher for return trip to any port of choice within India coz they bumped me. I travelled the most expesive route in holiday season for free.
My grandma travels alot so she told us this when our flight was delayed and we got free food :))
Is this an American thing, because I cannot imagine the CTA ever being this reasonable to us in Canada! 🇨🇦😠🇨🇦
The same here CTA is a mess
@@slavvalb3933 yes. I'm on the literal urge to sue air canada. They still haven't payed anyone back for lost luggage and they won best airline in North America.
@@ElizabethCherryBlossomew air Canada is the worst airline in Canada, their planes suck, their customer service isn’t the best and more
@@daniyalkhizar yeah! I lost my luggage from them! Luckily we got it back but still! I'm 13 and they gave me a panic attack because I was thinking too many things in my head which overwhelmed me to panic attack. And on my trip back air canada allowed us to still fly on a plane with Engine Cooldown issues! My neighbor is a flight planner with the airline that's how I know about the cooldown issues. We could've died on landing if the pilot didn't do hard landing!
Or England 😭…
this actually happened to me- i got to fly first class and got paid 600 euros
An airline took my money for a long haul flight with 2 hour transits both ways. They then kept shuffling flights around. At one point I had a 27 hour transit. It all worked out in the end.
You are entitled to compensation, look up the passenger rights laws and the airline terms and conditions and file an official complaint.
@@masteryoda394 I did - they were careful to move the right flights around so there was limited recourse. About a fortnight before the flight, they emailed me to contact them by phone and it was fixed unusually efficiently.
@@IndigoIndustrial basically they played everything out so they wouldn't have to pay much , wow.
I really love your info. It looks like you saying get off my plane! lol
I have major respect for cabin crew because once when I was travelling from Sydney to Perth (in Australia) we had to wake up at 5 am then waited 2 hours to board so once we got on I was pretty much dead, but near the end of the flight one of the male crew members came up to me and my mum and said, I was such a great passenger and they loved how kind I was to them especially after they had a long shift and that they hoped we have a safe rest of the trip home. It made my day and i was so happy for the rest of the day
It happened to me too, and the next flight they put me on business class and gave me a big flying voucher and on my way back I voluntereed to stay in case of overbooking and again I got a big gift voucher so I could fly transatlantic for free, it was really cool
Me thinking if that law is available in my country 👀👄👀
i love your videos, and many others do too, so keep it up! luv u!
very helpful. Defiantly click the link to the FAA description of the law. There are a lot of conditions to be met before getting the maximum compensation. That way you can be prepared in the chance that this happens to you.
Never encountered this one. We usually offer the next available flight, travel vouchers, or full refunds. And this was even for oversold flights domestic flights.😊
Still not enough for me to waste my winter break waiting for a flight 😭
What if your plane was delayed which made you miss your connecting flight home? We had that happen and there wasn't another flight until the next day! I even pushed them to give us a free hotel room or something but all they did was give us a 15% off a night voucher 😤
I had that happen to me 4 years ago. A flight out of Amsterdam was cancelled so they rebooked me on the next flight 4 hours later. That shortened my layover in Atlanta to just 45 minutes, but since I still technically had a layover the airline agent didn't see any need to change my connecting flight. And yes, this was all on one ticket. Of course I missed my connection, but since the connecting flight took off after the first flight arrived, the airline pinned the responsibility for missing it on me. So yeah, my fault that I wasn't able to get off the flight and make it through immigration in Atlanta and onto my next flight all in under 45 minutes. When I got to Atlanta, after a few hours of trying to straighten things out at the airport it became clear that I had two choices. A) I could sleep in the airport and hope the airline could find a spot for me on a flight, with the first available possibilities not being until the next morning. B) Give up and rent a car since after landing in Raleigh I'd planned on visiting family in the western part of the state anyway and they were only a 4 hour drive away. The airline offered nothing, and I was even out the price of the rental car. I don't regret it, because renting the car and getting home after a long trip was still what I'd prefer over paying for a night in a hotel or sleeping in the airport, followed by sitting around the terminal the next day for an indefinite amount of time waiting for a flight that I might or might not be able to get on. But it was still a rotten choice to have to make.
Here in the Republic of Ireland, you can sue for compensation for not just the price of your ticket but everything that you paid for but missed out on on your holiday or whatever, as well as your reasonable accommodation, food, and presumably taxi, etc, while you wait for your next flight. Which makes a lot of sense.
If you have paid for a hotel and activities on your holiday that are non refundable, then it's not your fault that you missed out on them, it's the airlines. They should pay for it, as well as your out of pocket expenses while you wait for your next flight. Thank God for the Republic of Ireland. Not everything here is perfect, but this is one of the many thing that I love about this country.
Christian based, light touch regulation capitalism. I love it.
This is an exception to the light touch rule, but is still in the spirit of the law, of personal responsibility for your actions. As in if the company or an individual caused you a of these problems then they should be the ones to pay for it. Not you, not the taxpayers.
Then the government did a left wing thing and bailed out the banks in the 2008 crash...because we forgot the Christian based economics that built this system.
But the compensation is only in flight voucher 😔...wish it was ACTUAL cash.
Nope. For bumping it’s cash or chq or in form of prepaid credit card!
@@jeenie.weenie that's AWESOME. I'll rearrange my plans any day for $1500 🤣
I love your content ❤
These vids always cheer me up when I’m board thx so much
You are talented ❤🎉
My brother was once in a similar situation, economy was overbooked and people were making a lot of fuss and noise about it while he stayed quiet and calm, a flight attendant noticed that and he got bumped to FIRST CLASS lmao 😂
ive been quiet and calm my whole life and never been rewarded for it lol
@@Falcons8455 oh no, you never know, there may have been little things that had happened that became conveniences for you. But regardless, it’s not the end of the road yet, we will still be rewarded, because patience is surely rewarding one way or the other haha 😆 plus my brother is not really a patient guy, only in that instance he was😂
My husband, myself and our Toddler were flying home from India to Cyprus 2 weeks ago via Emirates. Our India to Dubai (Flydubai) flight was delayed and we landed in Dubai and made it to our gate on time while they were still boarding. We were told they couldn't let us on the plane!!! Even after they told us we could board if it was ok that our luggage came later! It was a full flight and I'm assuming (after they told us they took us off because they didn't think we would make it) that they already gave our seats to layover passengers. The next flight they could get us on wasn't for 48hrs!!!! Other than a cheap hotel and hotel buffet food they said they could give us anything else/extra or a refund. we argued at the Emirates customer counter for 2 hours!
Horrible experience.
This only works if you fight for it, if you don’t know your rights they will not offer you this. BTW does this work if your originally planned flight leaves two hours earlier than originally planned? This is what happened to me but the airline we flew with claimed to have sent a notification a month ahead but I only found out about it the day before our flight. We ended up missing it because it was supposed to be a connecting flight with another airline
The way you said “Thank you for bumping me.” 😂. I would have been like sorry for being mad.
I love it that’s a great law❤
Does this also work for international travellers traveling into the US?
Thanks for the link to the US DOT.
that's a just law and a great staff right there
My sister got bumped and received a $500 voucher. It paid for her round trip ticket to Hawaii that year and she still got home an hour earlier than expected.
What about getting a flight cancelled on you due to weather? This happened to me four years ago, and I had no place to stay except the airport for the next 26 hours. Worse yet, after I got off that flight, it was past the last bus to my final destination. So I spent another night out in the airport until the morning.
I want my compensation.
That’s so helpful to know!😍🙌🙌🙌
I just checked the US Department of Transportation website and it says airlines are not required by law to compensate you financially for this so I'd like it if the source if this law could be posted. I was on an international flight from DFW that was cancelled after we got airborne...we were over Denver when the pilot turned around and went back to DFW. Then we boarded it AGAIN five hours later, taxied the tarmac for an hour and we had to deplane.
Lol 😂 the shock of the law
SAS delayed me 3 hours and I only got a food voucher for it lol 😅 I was too young to cause a ruckus and I'm very non-confrontational by nature, so I just accepted it
My worst airport experience was some years ago. A flight from Atl to Shanghai. It was always the at night the final 1 or 2 flights internationally. And I couldn’t understand for what reason they kept making excuses about a quick delay. Eventually they just said fk it y’all gotta go home and come back tomorrow. This happened 3 times 3 days in a row. Everyone was pretty much asking the crew if we ain’t going then stop wasting our time so we could get home. I can only imagine those people who don’t live in Atl and gotta book some nearby hotel. At like 1am? No food either. Ridiculous
That look at the camera when she says “I follow teenie weenie” 😂 💯 1:03
Thank you for the knowledge Jeenie I wonder if it's different depending on the airline or is this for all airlines.
If it's a law, it would apply to every US airline for domestic flights.
It’s for the entire USA
@@jeenie.weenie Does it include international flights too because we don't travel domestically but often have to take international flights.
Sunwing delayed our flight from cuba to montreal for 12 hrs……we had to request in writing to get the 75$ we were allowed to get for compensation…..will never flew with them again. . They overbook all the time and then regroup in flights so as to not lose any customers. Not a good calculation in the long run!!
Her intro is so ... Jeenie lol
That's good to know, Jeenie. I've often wondered about that
So there must be a 2 hr wait until the next flight?
Happened to me on my school trip from when we weee flying back to Atlanta from las Angeles. I had a whole panic attack because I thought I was going to be stuck on the other side of the country with no parent in sight. Lucky for me one of the dads that came with us to LA decided to switch out with me and take the next flight.
That is some great information but what happens when you have a connecting flight that you will also miss because of being bumped?
So.....what you're saying is that we should be booking extremely popular flights last-minute so they are full and the tickets are expensive, thusly increasing the odds of maximum payouts...?
I flew Delta from Tokyo to Atlanta, a 13-hour flight, waited out a six hour layover, went to the gate, a walking zombie, and BUMP! About ten others and I had been bumped from my next flight. After about 45 minutes at the gate, they arranged to send me first class to New York where I could fly out to my real destination the next morning. The flight from Atlanta left just at sunset so I got to see beautiful night views of the major cities on the east coast, including Philadelphia, Washington D.C. and the crown jewel, New York (left side of the plane). All that with two complementary glasses of wine. I was in New York by eight p.m. but too exhausted to go out and enjoy the city. The scenery was a silver lining, but I'll never understand how they can bump someone who has just been on a thirteen hour flight with a six-hour layover.
That is crazy!! I never knew that!!
I do have a question though- you said it was for a one- way ticket, but what happens if they bump you for a round-trip ticket?
But what happens if your flight is delayed by more than four hours and you are flying international and coming from the United States?
Any possible way to get compensation?
Hey Jeenie! I was trying to book a flight for emirates, and it seems that there are a bunch of faulty websites. Which one is the actual Emirates Airline website?
I took a flight from Dubai to Algeria and on the flight , these 2 guys fought , one of them leaving with a giant a** scar and a black eye be a useful they were not moving from the aisle
Does this rule apply if you booked your flight with airline miles?
Does that law also work in Europe or does it only work in the US? I know that we are entitled to a compensation in case of a called off flight but does it work in the same way?
My brother got bumpped off his flight to london from dubai and got both compensation and, when my dad made a fuss, an upgrade to business on the next flight so I'm guessing it's everywhere. This was almost 10 years back so not even a new law but it has to be their fault, they bumpped you off not you were late or goofed it up.
Is it different if you booked by seat ?
They wouldn't say the plane is full if you booked a specific seat rather than any randomn seat ?
Let’s go and take a plane right now ❤
I was prohibited from getting on a plane because they claimed I "tested positive for explosives". I can't make this up. They made me wait an hour for federal police to arrive to question me. Meanwhile, literally no one checked the contents of my pockets or carry on bag or anything. Then when the federal police finally arrived, I was only asked 2 questions, which I answered, and they were confident I was not trying to blow up the plane. But it made me miss my flight and totally screwed up my plans. I was supposed to meet friends to go shopping and have lunch, but I had to wait several hours for the next flight. I don't have a habit of using the race card, but I'm a mixed race that combined makes me look like I could be Middle Eastern, and I was the only person who was clearly not 100% white getting on a plane from Germany heading to Norway. So I think they were just F***ing with me, and not that they really thought I had any kind of explosives. No one offered me any kind of compensation. I'll know the next time I fly to avoid connecting flights in Germany because I'm clearly the wrong skin color for them. Ironically, I'm a repeat customer at the hotel I stay at when I go to Norway, so when I got there not only did they remember me, but they also noticed I arrived several hours later than I had told them to expect me And they asked me about that time difference. When I explained to them what had happened to me at the airport in Germany, one of the Norwegians told me she could speak German and had she been there, she would have given them her thoughts in very colorful language. It's just absolutely BS that anything I had would test positive for whatever explanation they just pulled out of thin air as an excuse to screw up my flight plans.
Bribing sometimes works, 😂like, all of the time. 👍 Offer she cannot refuse
Getting the maximum payout AND a first class upgrade is probably really rare. They probably try their best to get a shorter gap between the flights
Niiiiice! I’ve never been bumped from a flight… but should it ever happen 😎
Happened to my brother when he was about to leave for collage in the UK from Dubai. They do ask you to "volunteer" your seat first and then start negotiating the compensation going up as needed. They kept trying to give him free tickets though not money until my dad stepped in.
Also.... don't jump on the 1st offer when they ask for volunteers. Often they'll keep raising the amount offered.
Hell they can bump me anytime! 😂
Wherever there's a law like this, airlines do calculations anyway. Either they rebook you to a flight where you cannot ask for compensation or there's a line under terms and conditions we all blindly accept allowing them to deny you boarding. It's all business. 🤷🏻♂️
If they have to pay you out, it's not their loss, they've got the budget for it. lol
It may have not been a Jennie video, but I was watching Jin and Hattie and FINALLY got an emirates add! Lmao xD
You can't claim if you don't know, and if you already know, they'll say it's not valid!
I got dumped by Southwest on half of my leg home! I had a stopover in St. Louis (on the way to KC) and they dumped me there. My next flight was THIRTY HOURS. I had to rent a car. They did give me a voucher, but it wasn't 4 times that. Wish I'd known this.
Just the USA, I assume? Rules may be different overseas, always useful to check before you fly.
I'm used to Alaska Air, they do nothing for their passengers. I was on a Delta flight a few days ago and they said they were waiting an extra 30 minutes because a couple people were late from another connecting flight. I had no idea why they would do that (Alaska would just leave exactly when they wanted, and screw the passengers, it's now the airport's problem), but now I get it....
The 400% compensating is not worth it if you have to get hotel accommodations at the last minute.
Hi I love your videos ❤
"No, no, you've done more than enough."
Would cost more to pay for having that "law" enforced.
What happens if someone who is selected to be bumped off a flight needs that flight to be in time to see a dying relative? Or if the passenger in question is a doctor who needs to be in time to preform a live saving procedure? Or if it’s for other time sensitive stuff like a funeral, wedding, baptism, comunion, briss, etc,…?
Booking them on the next flight won’t do much if by then the relative or patient is already dead or if the party/ceremony is already over…
Other question, can unaccompanied minors be bumped? That would be really scary (even as an adult that thought terrifies me…😬)
What If there’s a delayed flight and you missed your second flight
DANG MONEY GIMME SOMEE
Funny thing me and my family were gonna go on an international flight basically to our home country but there was a layover on a city so first we had to go from madina to jeddah then from jeddah to lahore and what happened was our flight was delayed for like the entire night basically till 7 in the morning then the airlines gave us a free hotel near the airport and then we stayed overnight in le hotel :) and then like we went on the airplane then went to jeddah and then lahore safely!
I haven’t gotten kicked out of a flight but once it was delayed from like 8 pm till the next morning, so we had to book an hotel to spend the night, and when we were checking in at the hotel, another family was in the same situation but the airline paid for the hotel, but not ours! I was mad and I wasn’t even the one paying, it was my aunt 😂 (I was like 15)
How is it that a confirmed reservation and ticket with a boarding pass (i assume the later) then the flight is overbooked??
I wish that were the case, (or I wish I'd have known that), when my flight was overbooked and I had to wait over night. I wasn't given a hotel room or even a cot. My disabled 9 year old (at the time), had to sleep on a bench in the airport. You know how hard it is to huddle all your stuff and a disabled child, and attempt to get any sleep. Ugh what a night. Lol
Not the same company.
In Europe it's illegal to do that with a disabled person, companies go above and beyond for disabled people when we face a problem here
1:04 DEAD! 🤣
We love the intro and outro
It’s so nice to know, one time United airlines just overbooked and told my mom she couldn’t be on the plane and been so rude because my mom doesn’t speak English 😡😡😡so my mom called me and I explained that she couldn’t afford to miss this plane because this is the connection flight and she will miss the international plane. They finally let her in and she almost missed the international flight, glad she made it, she was shivering and crying after her sat down. It is absolutely disgusting that they bullied people don’t know their right and the law.
this happened to me except it got delayed till the next day
How about when we got kicked out bc the company overbooked it and the next flight was 2 days later?
What if they delay your flight 8 to 12 hours? That's happened to me plenty of times
This almost happened to me when I was going to Paris from Hong Kong
Question... is this an US law only? Or also in the EU?
US domestic flights. The EU might have something similar but you’d have to check with their governments.
Hi, how can I find out if this is a Canadian rule also? Do you know where I can find this?
She said in a comment that Canadian rules are crap compared to the American and European ones 😓
How do they even overbook a plane? Surely there are only so many tickets, how could they sell one twice?