How to troubleshoot SharePoint Online Storage, Permissions and Sharing | Microsoft

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  • čas přidán 26. 08. 2024

Komentáře • 19

  • @amyw4442
    @amyw4442 Před 3 lety +2

    Can you help? At work a different department asks for help with a SharePoint spreadsheet. 1st issue was permissions weren't set up. 2nd issue couldn't view the spreadsheet. 3rd and now issue-Our I.T. dept asked me to try a link and see if I could access it, Finally I can but I have to use this link everytime now. The issue now is the Spreadsheet is asking to be Saved in My Documents. I can't make my changes on the Shared Spread. I have to make them in my Saved report, this is double the work for a Shared document that a person should be able to do their thing and the other person do theirs and see the changes or updates. Why is this happening ? Is it another permission issue or a file created wrong ?

  • @gracekim5915
    @gracekim5915 Před 3 lety +2

    In the video around 53:00, it says limited access lockdown mode is disabled by default, in goole search, it says it's enabled by default. Does anybody have an answer?

    • @franklinraj
      @franklinraj Před 3 lety +1

      As per my knowledge its disabled by default. But you can enable it from Site features. But will need to check

  • @user-sd5qb7mw6y
    @user-sd5qb7mw6y Před 11 měsíci

    Beautiful

  • @vynarim
    @vynarim Před 2 lety

    Thanks for this video, this is a great content and clear explanations. Is there a place to get the slidedeck ?

  • @dancheatham5106
    @dancheatham5106 Před rokem

    my computer keeps trying to open sharepoint, this is a new problem. i do not use sharepoint! what is the fix

  • @nargismohamed9918
    @nargismohamed9918 Před 2 lety

    Hi, I have given permission to a group but they are still getting 'you do not have access to this site' error message even though i have given them access? Please help

    • @MicrosoftCustomerSupport
      @MicrosoftCustomerSupport  Před 2 lety

      We apologize for the late response, Nargis. We understand that you're having issues accessing a site using SharePoint. We’ll be glad to assist however possible.
      Please answer these questions to help us isolate the issue further:
      - Is this happening only on the particular site?
      - Do you have a personal account, business, or work email?
      - Were you given an invitation, a login, or a passcode to access the site?
      - What troubleshooting have you done so far?
      We need to know this specific information so that we can provide the right approach to fixing this issue.
      Your patience and cooperation are much appreciated. We'll look forward to your response.

    • @MicrosoftCustomerSupport
      @MicrosoftCustomerSupport  Před 2 lety

      Hello again Nargis! It's been quite a while since our last post, but you haven't returned to us yet. We're sending this quick follow up to check things on your end and see if you still need assistance.
      Should you have further concerns, don't hesitate to post back.

  • @sibikanna8691
    @sibikanna8691 Před 3 lety +1

    external mic is not working in my old laptop how to fix it?

    • @MicrosoftCustomerSupport
      @MicrosoftCustomerSupport  Před 3 lety +1

      Hi, Sibi! We understand that the external microphone is not functioning properly when connected to your laptop. No worries, we're here to help.
      There are various reasons for microphone problems, and we'd like to take a closer look into this, so we can assist you accordingly and effectively.
      • Which version of Windows is installed on your device?
      • Any changes/updates made to your prior to the issue?
      • What is exactly happening with your microphone? If there's any error messages, you can also send us the error.
      • What troubleshooting steps have you done so far?
      We'll wait for your response.

    • @sibikanna8691
      @sibikanna8691 Před 3 lety +1

      @@MicrosoftCustomerSupport iam using Windows 10 pro 20h2
      Iam using external earphone with mic
      Iam using old dell inspiron n5050 laptop. It has two head phone jack.
      I tried both the jack but only earphones are working but not mic

    • @MicrosoftCustomerSupport
      @MicrosoftCustomerSupport  Před 3 lety +1

      Hi,
      Thank you for getting back to us. Apologies for the delayed response. We appreciate the information you've provided as we work to resolve this issue. Have you tried to allow your apps to access your mic under Windows Settings? When did this problem start?
      We'll be on the lookout for your response.

    • @MicrosoftCustomerSupport
      @MicrosoftCustomerSupport  Před 3 lety +1

      Hello there! Hope you're doing great upon receiving this follow-up message. We really want to ensure that you were assisted accordingly. We did not hear back from you yet. Please let us know whether your issue is resolved, or you need additional help.
      -Stephen

    • @sibikanna8691
      @sibikanna8691 Před 3 lety +1

      @@MicrosoftCustomerSupport no😑