YN BIZ TALK - BUILDING A CLIENTELE
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- čas přidán 5. 02. 2018
- Habib Salo, CEO of Young Nails and Tracey Reierson, Director of Education for Young Nails talk about what is really holding you back from building a successful clientele. Its takes blood, sweat, and tears, but most of all patience, time, and the ability to be real with yourself.
Lets us know if you have any questions, leave them in the comments below.
Follow Us on IG:
Young Nails: @youngnailsinc
Greg: @gmansalo
Habib: @hsalo27
Tracey:@treierson
Music:
Taylor Galford
taylorgalford.bandcamp.com - Jak na to + styl
One way i find that helps me is BE OBSERVANT OF YOURSELF. Each set you create FIND A FAULT. If you cant see one look AGAIN! And FIND 1! I dedicate 1 hour each evening to practice. What ever fault i find on a set ive done that day i try to recreate that same nail in my practice hour identify that fault and work out what i have to do differently to avoid seeing this fault again and naturally you considerably lower your chances of creating that fault again. Some faults take more practice
E.G
I had issues with my shaping so i dedicated 4 days (4hours) dedicated to practicing my shaping and 4 days later i was ecstatic with how much better my shaping was adopt that same principle with any weaknesses or faults . Keep your practice hours to 1 hour a day so not to get to frustrated if you struggle PATIENCE is the key to this. X
And watch Young Nails videos. Watch and learn. Every thing I've learned is from watching Greg and Tracey. Art and other techniques from others is only to get another perspective. I wasn't taught how to do nails in school. I was taught how to pass state board. Building clientele with so many other in and out shops is hard, but it can be done! Thank you guys for your videos. I've learned so much from you and will watch your videos until one of us quits. Lol!
Oh my goodness this is so true!! Going on 5 years... I don’t need to advertise....but it was 5 long hard years of determination! And I love how far I’ve come and how much I’ve grown!! Couldn’t have done it without you YN 💋
I’ve been doing nails professionally for almost 7 years but am only just starting to try and build a clientele because I worked the bulk of that time at a salon that didn’t allow you to have your own clientele. It was all clientele of the owner/salon as a whole. My experience as a nail tech has been a unique one and I know it will continue to be as I move on to starting my own business.
Alicia McManus You will do great!
Do you want to know how to build clientele? The key to success is finding a well established salon that has been around for years and already has a good reputation. Then, have patience as you must put in a lot of effort and perseverance as it takes at least a year to build some really steady clientele. It does NOT matter how good you are! Do not do services you’re not ready for... watch other nail techs and learn from them! Only do the services you can handle at first... you must wait and get better over time... remember that you are brand new at this! Also, give a lot of your free time! For example, You have to be present and available to answer the phones and/or take walk in clients... especially on weekends. Tip: talk about the young nails products you’re using and introduce the first time client to each step, talk about what the product does in a sense reassuring them the quality of your work and product line...be proud of your products! Take extended courses and let the client know about your education and that you are an ambitious nail tech who is serious about it as a career. Be able to and give a really good massage and they’ll be hooked! You HAVE to make the client feel like the high price is worth it.... and they WILL come back! It takes time, education, practice, willingness to change, and above all: passion!
One more tip: tell the client how to maintain the service. Examples: gloves while doing dishes, creams in the glove box or next to sinks for after hand washing, oils... even if it means simply rubbing some olive oil on the cuticles while cooking! Give clients ideas to incorporate healthy nails habits that work with their life style. Ideas they wouldn’t think of, but work! Most clients NEVER keep up the nails, and no salons have ever told them the secret to maintaining the nails between services. They’ll love these tips!
You guys are the best giving everyone advice Most people act like if they give you advice you're going to steal all of their business smh Thank you 💜💙
Elaine Chedister Love sharing our experience!
I'm so excited for this new series. Keep them coming! I'm actually getting ready to graduate nail school tomorrow! #futurenailtech
Adine Mateo CONGRATULATIONS!!! I'm graduating tomorrow too!
Yay! Congratulations to you too!! Good luck with all your future goals!
Congratulations!!
Thank you!
Andria Doerflein thanks babe!
Thank you so much guys, this is great advice.
I started back up after not doing nails for like 24yrs,
It has been a struggle and I can only do 3 to 4 people a day because of my shoulder .
However it has it ups and downs and has busy weeks and not so busy but just gotta keep going.
I work from home so I have no over Head's, so that makes it easier than it is for other's.
Thanks again guys xxx
Perfect timing watching this cuz I’ve just started out as an entrepreneur doing nails with no clientele yet.
Seriously brilliant genre of vlog to ever grace my computer. I don't know who thought of it but I am grateful that it has arrived...and for me, JUST IN TIME! I loved the FB Live with Tracey and MJ. That was incredible! There was one thing in that Live that got me thinking, and only because of what I know what Australia is like. The talk about deposits and cancellation penalties. I hear ya on that but in Australia...this wouldn't wash. I would love to hear from any nail techs here in Sydney about this and what they think AND whether they do this or not.
Right now in this economy, it isn't just the nail business that is brutal, all small businesses are brutal! On the back (front?) of my cash registers, I had this note, where only my employees could see it:. "Always remember, the customer is ALWAYS right... No matter how wrong they may be." That attitude got me the success I had in my pet shops. I know you say to look at what you are doing wrong, which is true. BUT, focus on what you are doing RIGHT! It's too easy to bash yourself, and your business. But ask customers for advice. Go that extra mile. Get up at 4:00 A.M. and work until you are ready to drop every night. And always, ALWAYS treat customers with the UTMOST courtesy!! This is a service industry. Give service!! All of my customers knew my little orange MG. They knew that a closed sign meant nothing if my car was out front. Sometimes I did my best business when the closed sign was up .. service .. with lots of smiles. Always!
JayKB I agree with you. Sometimes the nail tech isn't the problem. I live in a small resort town with a huge hotel spa and 5 other shops besides me. There are slow times between summer and winter. Unfortunately nails are not a top priority in the slow times.
Totally agree about going the extra mile, you have to put the work in to reap the reward. However I do not believe the customer is always right, they are right most of the time, but I have fired clients in the past because they did not respect my time and business. Clients should not be allowed to ruin your day or your employees day and in return I respect their time and truly appreciate their business by providing amazing service.
You started this at the perfect time for me as I’m just starting out. Thank you so much for all you do to help all of us be a success!!! Gregg, Habib,Tracie and YN staff thank you!! Oh I mustn’t forget the Young in YN. Thanks to your mother an awesome lady!!
Tina Yeager yes!!! 👍❤️
Great advice! The nail biz is hard. I recently found myself not enjoying doing nails on my clients. Yet I still get super excited and passionate about nails. I took the time to think about it and figure out what the issue could be. I figured out that my current clientele is more mature in nature. Most are retired. They want gel manicures & short enhancements. One color & for some even a little glitter is too risky. With my lack of enthusiasm for the boring style of work I was doing I found myself losing clients. So I thought about it some more & realized I’d become complicit with my work & wasn’t putting in the effort I needed to. I have since changed my complicit ways & I’m putting 100% into my work again. However I’m still doing the mundane work I have no desire to do. So I have switched up social media post to reflect what I actually want to be doing instead of featuring what I am doing. Plus I’ve brain stormed a couple more ways to offer services I want to offer and slowly start cutting out services that don’t make me want to jump out of bed in the morning. This is a very hard business to be in & I’m so excited to see more videos on the business topics!
💖💖
THESE VIDEOS GIVE ME LIFE EVERYDAY!!!! YOU ALL I SPIRED ME SO MUCH AT OWC IN JAN AND I LOVE I FEEL LIKE I AM STILL SITTING IN THE CLASS AND COMMUNICATING WITH YOU GUYS!!!! YOU ALL INSPIRE ME. I HAVE DAYS I FEEL LIKE I CAN CONQUER THE WORLD AND DAYS I'M LIKE WHAT DID I DO? THANKS YOUNG NAILS FAMILY FOR HELPING ME THROUGH THIS JOURNEY!!!!
Ashley Cummings ❤️❤️❤️
I absolutely love this video concept.... GREAT idea YN Fam... So excited for the future of this channel and Young Nails Inc. in general. Thank you for being so brutally honest and not sugarcoating the struggles that are supposed to be expected when building a career in this industry. But also giving aspiring artists the motivation (knock on the head) to self analyze, embrace change and WORK HARD for what you want to achieve. #soon
Helene Nicholson ❤️❤️❤️❤️
Ca c’est vrai de la persévérance ne jamais baisser les bras et se remettre en question !! Good vidéo 😘
Great video!! I love the reminder to always self analyze for the best results in whatever you're doing. I graduate school in two weeks and am beyond excited. I find your videos extremely beneficial and am so happy you put them out here for all of us. Thanks a bunch -Sarah
Congrats!! Let us know if you have any questions.
This is my fav subject too! You reminded me of a favorite saying: The definition of INSANITY: Doing the same thing over and over again and expecting a different outcome/result.
I'm digging this series....hope yal keep up with it! Thank you guys for sharing your knowledge with us!
Thank you so much great information!!! Please keep it coming
I like to give a VERY big thank you! for biz talk. It is so hard to get advice from some very experienced ppl once u are done with school and into the industry, I've been a grad for half a yr now and slowly trying to build my clientele and it is difficult
Elka Wong it is hard, you’re not alone, we are here. Let us know if you have questions.
This, (and your other BIZ TALK videos) has just reinforced why never to do any work for anyone for FREE!! No matter what!! I am relatively new to the industry and have on occasion fallen into the "FREE" trap... but not anymore!! My work will never again come for FREE! No exceptions! Thanks Young Nails! At least the few clients I haven't charged know how refined my work has become, so should be prepared to pay me... if not... they have to go elsewhere!
Thank you Tracey and Habib for these great tips. It's always good to have someone else's perspective on this issue ♡♡
Thank you! I graduated in August and I'm struggling. Especially feeling that I did not learn all I should have in school. I have taken as many classes as I can and reached out to another school in my area. The salon I am at is in an upscale but small town. My coworkers are great about trying to get me business. I have a Facebook and Instagram as well but its hard. I struggle with self doubt and have for most of my life. I am learning to stay strong and determined. I know I am doing my best and I am always trying to learn as much new stuff or new ways to do things.
You need to hang in there but more importantly you have to take a look at what might be happening. If its your work, then continue to practice and you will continue to get better. You need to see how your work is... ask someone you trust, tell them to give you their honest opinion of your work... if its solid, then its the marketing and time. We are going to really hit many of these issues on this series...
I personally think its my work because I am super hard on myself. However, I get comments like "she is the best at shaping", "my polish lasted for 3 weeks no chips! I'm going to try 4 now!", "You are so creative!", "I love watching you work because you are so determined!"... So I hope its marketing. :)
I'm moving to another state. I have to transfer my license and find a salon. Then I have to constantly put myself out there and keep up on my nails so I can show my work. Luckily there is a local distribution in the area that I found and they said they are willing to help. I'm really scared still but like you guys always say, to grow you must get out of your comfort zone! Thank you for this video it really helped
Thanks for the advice. You guys are awesome!
Thanks guys. We can never get too much advice.
My husband said the same thing you are talking about. I do have a lot of friends and family that get their nails done, and I’m hoping they will come my way for me to do their nails. 😍💜
Kristine Baker and even if they don’t, go find your clientele. 👍❤️
l just love the way you are
thanks fo all your teachings
You guys always have such great videos to learn from, I've been practicing and messing around with gel and would love to learn acrylic. Know I need to get my butt in gear and get certified and there's a school near by I just am not sure what to do first exactly, maybe you could give me some good old tips on what I should do first before I make any sudden moves Haha. Thanks guys
I really truly appreciate the love and dedication you put behind yourselves and your brand. To bring us the knowledge you've learned through your journeys to help us succeed . I had to start over after yrs being too sick because i had 3 strokes and my left side was paralyzed.. I thought i'd never be able to do what i loved most , which is creating art through nails. Last January after a long rehabilitation and huge costs to restock everything .. I got back up and running. Clients took a while to bring in but i ended up with enough that i could manage at the time "Because i'm only at about 70%" then sadly my son got very sick and has an autoimmune disease which has given him autoimmune hepatitis. He's on a transplant list for a new liver.. however even with a new one the Dr's only give him 5 to 10 yrs.. I happily put everything on hold because my son is #1 priority.. now that he;s stable i can take more clients... but all my clients left even though i wasn't gone for more than 3 months. That's ok though.. we push through and we don't give up.
Wow! You truly are an inspiration!
YoungNailsInc now you've gone and made me cry. Thank you so much for your kind words!! Lots of love from Montreal, Canada
I do agree with you. During all the years that I owned my pet shops there were three customers that I did ask to find another store to shop at. But that note was to remind my employees, especially my new ones, that customer service was of utmost concern. All of my employees were told that they HAD to stay within store policies, which were written in large print on the wall for customers to see. If there was a customer/policy dispute, to immediately contact me. Whichever store I was in at the time. Usually I managed to calm both my employees and my customers by simply agreeing with my customers, but still backing my employees and adhering to store policies. With the three exceptions. But it was up to me how I handled problems. (Just an interesting side note:. No matter which of my stores I was in, that particular store averaged about $100+ each day more than it did when I wasn't there...). And also, pet stores have a different clientele than the beauty industry... :-)
Sorry, I meant this in regards to Tracy Reirson's comment. Somehow my computer glitched
Great advice. I’m not a licensed tech yet but I swear at times I feel like giving up because it’s just me. Like nobody comes to me just for me to practice on them. They love my work but yet never show support as far as them being my hand model. One day I said to hell with this I’ll just do my own nails until I get my license and then build my clientele. Thank you guys so much for this great advice ❤️
Hello. I looked at the how to build your business video and it was very interest to learn and take the advice to establish and maintain a clientele base. This is VERY embarrassing; I have been doing nails within 20 years and been having such a hard time to build and maintain clients. My prices are very compatible and I will love to know what I can do to adjust this problem. I don't want to be judge, I just want to do better. Most of my problem comes from "TIME." I do lots of nail builder, art encapsulated, lots, lots of shaping the nails and see where all the time comes from. PLEASE HELP ME. Thank you, Brishae.
I really needed to see this. I have to constantly keep pushing myself and reminding myself to be patient.
We do the same.. every day pushing. Patient.
I live in the "country " and pricing is an issue here. The chop shop down the street charges 25 for a full acrylic set. It seems way off for me and I'm not sure that since I'm just starting out if I should bite the bullet and charge the same?
Biz talk gets a big thumbs up from me 👍 I do other ppls nails if they ask and I have a CZcams channel and IG account to post photos and videos just to show ppl what kind of designs I can do. I had a client last week and I was so happy! I'm not a nail tech but I would love to do that. I feel to old to start training for it tho (44) but I enjoy what I do. If I had 5 clients I'd be extremely happy! Great video guys and thank you for sharing 💜
S.NailArt I’m 46 and I will be going to Nail School in June. Your never too old to start something new.😍💜
Kristine Baker Thank you Good luck to you! 💜I'm not exactly a confidence person unfortunately and I'm quite nervous about certain things.
S.NailArt Too old=dead and you’re obviously not dead because you made this post! 🤭🎉 I’m 49 and graduated from nail school last week 🙏🏻 and am waiting for my state board date. My age feels totally irrelevant...except, as with any age, I’ve brought my life experience on the nail journey with me. There’s no such thing as too old to do something; you’re either alive or not. Hugs and best wishes on your decision. 🤗💅💗😉
Our mother started Young Nails at the age of 49. Never too old to start!
YoungNailsInc 49? Wow! I do really want to do this, I really do. My heart is so into wanting to do this. After reading your comments I actually for the 1st time started to look into doing courses to learn to be a nail technician. Felt real good! Like taking the reigns of my life back! Thank you so much! I really do appreciate the kind and helpful comments.
THANK YOU for this video. I just got hired at a new salon & I have to build a clientele!!??!!
Very excited for you.
Love this useful series....👍♥️
I had a good clientele. Then developed osteoarthritis in my early 30’s and have had both hips replaced. So I took 2 years out due to health issues. I do have clients waiting for my return, which is nice! But I am worried about competition regarding prices. I believe you charge fair, but also you charge in relation to your product quality and skill level. So do I just set my price and stand firm?
Queen B Nail art First of all, major props to you for coming back! Thats is amazing! On the question- the more you can differentiate your services the more you can charge. So you have to be better than the surrounding... that means really giving a top notch service... they come to you, you treat them like they are all that matters. So this is in the nails and the relationship you build with that client.
YoungNailsInc thank you! That’s the plan. To be different for all the right reasons. 😘
Thankyou for your advice and encouragement. I am slowly starting to see more clients after being open now for 5 months. I hear lots of people interested in my work but they haven’t come in yet. My prices are high but I think my work is worth it. Hopefully it will pick up soon, as I do get quite discouraged sometimes.
Don't get discouraged..we have all been there. Tracey says she can remember the first week she worked and she only made $17...by the time she quit taking clients she was making $300- 500+ a day. Patience and we promise it will come.
Thank you, I’ll keep going, I love doing nails so much. Hopefully people will like what I do.:)
Let me first say I absolutely love the vlogs and using young nails products ☺️. I have been a manicurist for 10 years , the last 5 years I have been doing nails full time and I have built a clientele that has been consistent for 2 years straight. I decided to leave the shop that I had been working at for, 4 years and relocated about 10 miles away. I thought it would be better to pay booth rent because I now have the clientele to support me. Business was booming until recently after the holidays in which I’m a vet so I know how the business can go up and down. So my question is how do I survive after the holidays when everybody just seem to either stop coming or get services that last them for 2 1/2 -3 week’s? And do I run specials just to gain new clientele?
Also consistency. Consistent application of marketing, skill and technique, adapting to circumstances and environments, and putting in the work.
I truly want to start my own nail salon, however what's keeping me from my dream is that I lack the skill in removing the acrylic fast. I usually take an hour to remove the product. Clients become impatient. Could you please do a video on how to remove acrylics fast and effectively without acetone? I've searched everywhere and I can't seem to find a video of that sort.
Thank you both for this i am extremely grateful for this video.
ok my issue is i have do clienteles but my salon has some serious management issues how do i go about the reason why we are losing business is because of managerial problems. Some of my clients that has been coming for years now has stop coming due to various reason like their moving, saving money so the first thing they do is cut back on things they dont really need , or they just stop due to health reason or the best one yet is that they are leaving the country due to a certain president that got elected recectly. What would be the logical solution to this problem?
Great advice for someone like me who just got out of school and into my very first nail salon..
What are some recommendations for best practice for nail bar owners. Mainly how do I ensure I build loyalty from my staff and prevent them from simply using my training and moving on to create their own side hustle or competing nail bar?
My question is ....since I had given up acrylic for a while and really want to get back into it ...if I’m practicing how do I advertise without scaring the clients away from thinking I don’t know what I’m doing and why am I charging?? Hope that made sense ✌🏻
I think that is so hard to be objective. Every time I try to think like this, I just deny myself and hate my way of doing nails because not good enought, not fast enought, not perfect enought.. and this is my major issue today.
It is by far the most difficult thing to do... being objective. You can go the other way and be way too hard on yourself... the only way is to put your work out there, and see the response. But try not to take it personally, but rather, as information to improve. ❤️
more church,,thanks guys!
I have a question, I've been off social media for over a year now, How do I get back to it, from business stand point? & Is social media more helpful than word of mouth?
Iliana F social media is vital in our opinion. If you’re off, get back on now. Just start. And start posting your work. We are going to do a social edition in the coming weeks, but for now, start posting. 👍 if you have deeper questions you can call the home office and ask for Habib.
Thanks for the best business info guys! I'm just getting started so this is really helpful!
Iliana F our pleasure!
Reading all the comments will help you, also.
Really enjoy this video today does make alot of sense ...thanks for sharing
cattleyas_nail_studio Nailene84 👍❤️
Thanks for schooling is! Tracy you're the best!
She is!
I really dont know how to charge cause every set of nails (or client) is different . What should I be charging for a sculpture encapsulated design and full of crystals set? And what should I be changing for a normal sculpture set?
Robin Moses charges in 15 minute segments.
Everything that is extra should be an extra charge. Most of our mentors charge $5 per glitter or color acrylic they use, so every time you pull something out it is an additional $5 whether they use it on one nail or all 10. Stones usually are more because they are more expensive to buy.
I'd love to know how to market myself. I just got my license 12/28 so I'm starting from scratch in the Bay Area. You're right, there are literally 50 salons around the corner. I'm pretty confident that I can get them to stay and keep coming once I get them in the door, I just don't know HOW to get them in the door. I have cards and a little pamphlet of a bio/service list I hand out to everyone who tells me they like my nails and I haven't ruled out making voodoo dolls of every one of them and breaking their nails until they call me.
Christina Matzen Do you have time to call us this week and talk to Habib? He can direct you on social media...
Christina Matzen Go To IG and DM Habib @hsalo27 he will set up a call.
I would like to thank you for giving the advice to ask to audition for a salon. I need work because I'm Rusty but they are willing to train me
What should my clientele look like after about 6month to a year? Besides social media would making cards and flyers be a good way to market myself? And do you have any advice for nail techs who are doing nails out of their homes?
at 6mo-1year it is still in the growing phase, yes cards & flyers help, and as for home base we have a biz talk focused on that here on the channel check it out!
You hit it right on the head!! Thnx so so much
Lori Ruesch ❤️
i am from Scotland uk and I am a qualified nail technician I trained with nsi. I qualified in July last year. i am now working in a salon. but i have had complaints about me take 2 hours for a full set of acrylics or gel extensions so i went and done a class for e file so i could get quicker but i am still about 1 hour 45 and I change £35 for this i have been trying to get my time faster. and I was doing a promotion at Xmas charging £25 I am worried about putting prices back up and not getting returning clients. what can I do. xx
i needed to hear this. Always open to suggestions.
I was self taught to begin with then qualified about 2 and a half years ago. I never advertised because I had to work a job to pay my rent and couldn't afford to quit that job and wait for clients. I've slowly built it up and then lessoned my shifts at work to free up more time for clients.
As of April I will be working a Sunday and Monday night shift only and have the rest of the week to do nails so it's only now I'm really throwing myself into nails because ultimately that's what I want to be doing full time.
Kerry Prentice Nails that is awesome... building it... you are kicking butt.
This has been very helpful. I've been doing this for about 5 months and I feel like I've been growing. The only thing is I feel like not enough. I'm starting out in a brand new salon where we market higher prices because of high quality products (like Young Nails of course). I just do not know how to market my brand without losing money. With doing research most of the successful places around me are doing full sets for half of what I charge. I have also had people look at the charge list and walk right out. Any help?
Honestly I just wouldn't stress it. That isn't the type of clientele you want anyway, also being only 5 months in it sounds like you're doing amazing. Building a decent clientele takes years.
NO EXCUSES...I HAVE T FIND A WAY TO GET IT DONE!!!
Mairwyn Curtis - me too. I was just talking on the same topic earlier today. This is my dream!!
In a few weeks I 'll be having my license as a nail tech.. I live in different city than my family so all I have is some friends for support, but that is not enough for building a clientele.. I am planning to print some business cards and give them at several stores or even give them to anyone who likes my own nails, since I always keep my nails done.. I also have a friend who works as a cashier at a supermarket and I always do her nails as advertisement..I am also about to go on social media..the only thing that scares me is that I don't have a big circle of friends and family..anyway can you pet me know how does all that sound as a plan?? Is there anything I haven't thought through???
I am having an issue with marketing my services. I just started offering slick pour and I am not sure how to market it to get people to want to do it..,I guess I just have an issue explaining how it’s different compared to acrylic or gel enhancements in a way that non nail techs can really understand...if love your advice on this 🙏🏻
Nicky don't over explain. Wear it..get it on your friends and people will want it. SlickPour is the flexibly of a gel and a strength of an acrylic..the perfect marriage.
Perfect explanation! Thank you so much 😁😁
So true. I have done hair for five years but I went to school because I wanted to do nails. It was young nails thay inspired me! But without a nail tech class I chose a full cosmo course. No regrets, I love doing hair but I'm in a new salon, new city and trying to get back in the swing of it and build a clientele. What's the best way to market oneself? I see a lot of others posting on local 'yard sale pages' on facebook, how do you feel about this?
Hey there! So a great way to market yourself, the fastest way is to wear your work, get noticed. Next, you should do the nails of hairdressers, offer to do their first set for free... they see a ton of women in their chair, and its great exposure. I love the idea of doing someones nails once for free, and letting them know to tell their family and friends about you. If your work is rocking, they will surely let everyone know about it. Social Media marketing is a necessity.. first by posting your work regularly, like daily. This is your billboard where anyone can come and check out your work. Next, start to learn about targeting on facebook, how to do it in your area... google it... we will be doing an episode on this in the coming weeks, but for sure you should look it up and start learning. 👍
YoungNailsInc thank you thank you! Very helpful and I can't wait to see that episode 💚
YoungNailsInc thank you thank you! Very helpful and I can't wait to see that episode 💚
I Hope i had found you on 2016 when i opened my vet clinic.
I could kiss you both right now!!! 😂😂😂😘😘 🙌🏻🙌🏻 I’ve got this! I’ll be back!! (Arnold Schwarzenegger voice) lol THANK YOU for doing BIZ TALK!!
I have a question, what do you do if you live in a small town and there is a few nail techs at work already??
Great question Silvina, don't worry about them and focus on you. Keep your nails on point (pun intended) and unique, there is always enough clients for everyone.
Ours is one of few industries that has to constantly justify why we charge what we do. IMO, things will never get better until we collectively decide to boost professionalism in our industry.
Fanfreakintastic talk!
L C ❤️
I like this kind of video too! Thanks for the info.
Miss B 👍
I just moved from California to Missouri in June last year. I've been doing hair and Nails for 33 yrs. talk about starting from 0. I shopped salons and found one I love, and guess what? The owner uses Young Nails. I literally say all day waiting for the phone to ring or a walk in. I advertise on face book and make sure to have my own nails looking good so wen i go shopping people will ask where I got them done. In 6 mo I am half way booked up. love it.
So awesome!
Loved in video. I've been licensed for a while but never did anything with it. I am now committed to opening my own nail salon.
I know I need to start from the bottom. But how do I get into a salon if everyone wasn't you to have 2-6 years of experience? I live in Las Vegas.
Are you saying that most salons are requesting 2-4 years experience?
YoungNailsInc yes 2-5 years experience. What do you suggest I do.?
Offer to do a set on them, this shows that you are determined and willing to do what it takes.
YoungNailsInc I didn’t even think about that. Thank you for your time
royal neal , what about trying a salon that rents a chair? See if they had a spot for you in an area seperate, or in their space when one of them has a day off. There are massage, hair, spa places at Hotel's sometimes too.
Self evaluation Greg, that is what I do. I try to ask myself was I satisfied with my job how can I improve myself to attract my client and getting new ones. Thank you for this video.
Dev Dev This is actually Habib... but Greg thanks you for the compliment! 😁
YoungNailsInc sorry for the mistaken name love you guys 😊
My issue is my timing, I've tried to speed up but feel I always have to go back and fix something which defeats the purpose. I care about the health and well being of a clients nails. Unfortunately clients would rather be in and out in under an hour and trash their nails then actually get them done right even if it takes an extra 30 to 45 min.
Hi Amy, you can have both. We always say technique first and speed second, the more you do it the faster you will get.
Thanks guyss, this is answer from heaven. I do nails for like 4 years. And i go to work in a salon. So i have clients in the salon in an other city, but not at my own place. I want to build my own clients. But i'm scare
We understand Judi, it can be very scary and so exciting at the same time.
Today is my 49th birthday! I decided one month ago that I was going to start learning to do nails. I'm already an esthetician. Is it too late to start this new venture? Do clients generally want younger technicians?
Absolutely not, they want to go to someone that is nice and provides a great service. Congrats on your new adventure!
Hai my name is Luna i am still learning not on school bit from you tube till i save a bit of money to go go to school, i live in Holland we dont need papers , butt i want to get my degree, till I get everything right and proper , I hopefully will open my small salon, your never to old to learn.
What is your opinion on offering a free set to SOME new peeps(not all) to get them "hooked" so to speak? Also can you chalk that up to a bit of advertising?
Kathy Cervantes the best advertising you could do is have your nails done all the time. I wouldn't give free services away. I have gotten new people, random people by them saying they like my nails, and I say I do them myself. They then ask if I could do theirs. ☺ There are so many nail techs, we have to set ourselves apart and show them why they want to come to us. ☺
Also, social media is the best free advertising. IG, Facebook, Twitter, CZcams. I try to have different shapes, art, and all kinds of different nail looks from basic to over the top to cater to everyone. If you just do one look, like say coffin or stiletto nails, people who don't really like those shapes will find another tech to go to.
We have seen techs do a one time free service to get them in the door, and it has been very successful... but you don’t want to over do that... just once can work, but after that they must pay. And for sure social is where it’s at... we will be doing some in depth marketing tips on social here on future vids.
Thank you so much for your replies❤
You could always do a giveaway on Facebook, a free full set, or something like that. Marketing is so important to building any business. Have the people share and like your page to enter, that's going to get your name out there, while showing potential clients what you can do.
Also some people may struggle with not building a clientele If they are Saying I don’t work Nights and I don’t work weekends Because The base of nail clients work a 9-5 so the only time they can get there nails done if Night’s and Weekends
I've been out of school 2 years but I only get 2 or 3 a week i mainly get pedicures how can I get more nail clients
check out this video: czcams.com/video/UoSV8y8Hc6U/video.html
I've been doing nails for 5.5 years now and I feel like I'm at the end of my rope. I'm in a good salon, I've brought in new, current products. I'm a perfectionist and always try to do better but I'm still a starving, 2 jobs for 5+ years nail tech.
Keep an eye out for this Saturdays vlog we discuss burnout in your journey
Lol Tracy you have a sosie in France !! She is funny, a talented producer and actress and her name is Isabelle Nanty. Check on Internet you'll see you look pretty similar!!!! 😄
I agree!
Thank you so much!!!
Is it the same rules for when you relocate?
Yes 😁
Thank you so very much. I will be watching this biz series as soon as im off work!
i want to provide only manicures in my salon and not pedicures. how good are the chances of success
Two words
, VOLUNTEERED RESPONSIBILITIES! Take up a bunch of those and do it the best you can, after five years....unpredictable.
I do hair and nails. It’s hard to get nail clients because there is a nail shop next door to our salon. They charge a lot less than I do. It’s hard to compete with that and i refuse to lower my prices.
Exactly! Believe us they will come, in fact sometimes people will want to go to you because you charge more.
How can I get that cool poster with dino that is on your wall? :D
I've been doing nails for about 3 years and I have a few steady clients but not enough to make a weekly salary without my part time job. 😑😑😑
Specialties25 Keep at it and before you know it you won't need your part time job anymore. Promote the amazing work you do on social media
Great advice!!!
Kari Johnson TY
Okay I have Ben at this for 2 years now I have Ben doing the card all over town in the newspaper I have 5 clients that come back 4are 3 weeks and 1that is two weeks what else can I do to get more clients I also do the Facebook stuff
I'm learning
Q: how to find out what it is your doing wrong? What is a good way to market yourself?
How do you know if your selling yourself too cheap?
This is a great question.. ultimately it comes down to you really looking at your work, and where you stand. The market will tell you. If you suspect your prices are too low, they probably are.
I’ve been a cosmetologist for about 20 years now, and just within the last 3 years I’ve started venturing more into nails. First I started out only doing gel lacquer manicures, then hard gel once certain other products came out and now that I’ve found I love Young Nails products I’ve been doing more acrylic sets. Rent a suite from a franchise that rents mostly to Salon pros or massage therapists, and one of the things that I’ve found to build nail business is to use other stylists as “nail models”; give them a free set and do a killer job, something unique, and then it piques their clients interest when they see them. Or I’ve made designs and shown them around to friends in the building while their clients are there. I’ve gotten repeat business from both of these ideas, and there are nail salons in the building and in the same plaza. Word of mouth is ALWAYS your best form of referral. Just FYI. Also I find that if you have someone in say a business or office where someone likes the work you’ve done on your clients, it helps to run a special for just that group to bring them all in.
Awesome!!
Lamar #
You need a PASSION if not you will not push through hard times.
So True.
How about retaining and offering promotions and sales or bonus add ons and such? Without making it sound or come across desperate or cheap.