Customer doesn't want to pay!!
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- čas přidán 5. 09. 2024
- Customers who try it on #099
good morning guys, what a week here at B&P.
two jobs completed however things took a turn for the worst when an argument kicked off with a customers family. this demonstrates as tradesman how unreasonable some can be.
we also had a nightmare when the tip refused to take our grab load!!! however dwayne at jordans recycling came and saved the day!!
have a great sunday and dont forget to like, comment and subscribe !!
#comedy #construction #funny #garden #landscaping #nottingham #paving #
Years ago, I worked for my uncle. We did a large driveway job, and the customer decided he wasn't going to pay the remainder of the bill. That was a couple of grand. My uncle told the customer we would be there on friday, and he better have the remainder in cash, or he takes back the material since it hasn't been paid for and so he still owns it. We pulled up at 8 am. with a crew and jackhammers. We left at 915 after the customer returned from the bank with cash in hand. The thing is, my uncle was not bluffing . That was old school.
Your uncle is my kinda guy,good on him
He would have ended up at the train station 😉. What grocery store lends out food? Probably next to none. Maybe u should learn from that in other areas.
Good on him, I had a friend who was a builder. He did a beautiful chimney for a customer who wouldn’t pay, he completely demolished it, loaded it all in a truck and drove off.
Very professional work I would be proud to have that driveway. The customer is crazy
TY!!! For your Authenticity!!!! You’ll Never lose!!! Bless You
As a painter I learnt a long time ago you will never get a perfect match with touch ups so now I always state in the quote that the work will not be a perfect match and that to move forwards they agree to that. Nightmare jobs and customers are soul destroying.
I used paint as an example . Same paint over time won’t match
I am also a painter and I do the same
I have a painting company, and I have a guy that can match anything for tough customers, I use him to mix my paint. Bigbox stores,Sherwin William store can only get close.
@@BPPavingnottinghamFairPlay to you guys that was a very neat tidy job you did for your customer,,
You just couldn’t get any better than that,,
God bless guys,,
Well said!✌️
Old sets to new , tub of water half a shovel of soot , from a chimney sweep , mix with water dunk new set in , bang on aged to old set , especially on greys reds brindles , , old Irish guy showed my brother it in the 80s 👍👍
the work faulty and chris did on that radius just made the job top notch well done guys 👌👍
Thanks
@@BPPavingnottingham sorry thought it was faulty on the cutter.my apologies bert
Good job, nothing wrong with telling the customer they are wrong
They just don’t like it
Great Teamwork 👍👍Great to see you guys washing next doors drive and working against the weather 👍👍
Thanks 👍
Do I miss these days! My pleasure to press like
Literally the same block😂😂
Ignore Driveway Karen, if she doesn’t understand stuff outside fading, let’s just hope she doesn’t breed 😮
Top work as ever gents!
Well it’s 90% there best Available
I have spent 16yrs inspecting/approving social housing property's for refurbishments, and then daily visits as the works are carried out. The joy you get seeing a completed job and the look on the residents face gives you a certain satisfaction, it's hard to explain. The other side to that coin is 6 times out of 10 the resident is a loon. I have never worked on private property's and can only imagine the nightmare of someone refusing to pay. Mistakes in building and not sticking to the plan or what was agreed is one thing, but when they try it on and standing there in your face costing you money, it takes a good man with a level head not to grab them by the throat and shake em until they give a instant transfer of the money that was hard earned and owed.
It’s turned out nice again, Little extra’s all add up at the end of the year, nice cuts 👍👍👍👍👍👍👍
Thanks
These people who refuse to pay fail to understand the damage this does to a small business and the consequences following. It has happened to me. Luckily it happened only once but it nearly wiped me out.
You did a beautiful job and it looks amazing.
Great match on the blocks👍👍People need to understand respect for people.👍
Deffo
I spoke to DJ and they said the only reason they havn't commented is because they are jealous of your skills, true story I promise...😂👍👌👍
"The customer should've known...." ah yes! I get this even in my line of work. Never ever assume and make even the most obvious things clear to the customer. I had to relay part of my drive after a water leak, about 18mths after it was done. Spare blocks unweathered and did look a bit odd. This was 9 months ago, now weathered, so it will change in time.
Absolutely nothing wrong with standing ground, the customer isn't always right. No matter how professional you want to be, if someone starts spouting and getting angry, it will lead to reciprocated responses. People can't be expected to just listen to it and not react!
Cracking work on both lads, and that gravel one looks fine and dandy in the end - dunno what the issue was as it will weather and even now it ties in well. Job well done I say!!
Some people are pathetic mate
Your work is top notch every time
We try
I love it when people who know nothing try to tell you everything about your job !!!
What a great looking job
You guys are awsome its good to see there are still some good People Who are professionals at work and are proude at what they do its satisfying to watch and also alows me to learn a few tricks 😊😊
Thanks so much
this might even be better than giving free stuff, taking from non payers must be so satisfying lol. love it. keep up the good work.
Hi guys love the job and video have a lovely week 😊😊😊😊
Thank you! You too!
Good job lads
Good work Nick and team 💚
Superb job as usual fellas .....Gravel grids are a fantastic / cheap solution to build a driveway ( can take up to a 5 ton vehicle ) if layed correctly , like you boyz ...but I much prefer your blockwork....
Thanks mate
Driveway looks beautiful 💪🏼
Thanks 👍
Gday Nick, a great #99 and great work from there guys at B&P Paving.And no pay Bailliffs will sort them out😊😁
😂😂😂
You wouldn’t get a better match , looks great x
We done a driveway for a customer that was away on holiday when she came back she was straight on the phone its the wrong colour, it was a 80 metre drive with 2 huge radius edges.
She asked for burnt oker but then asked for natural stone, ever since that we carry a block of each colour and say to the customers have a few hours to choose your colour as once its down it isn't coming back up...EVER.
Yeah we double check. Had a lady go mad as she thought we hadn’t got the right colour once but they were dusty and when we wet it up she realised and calmed down
@@BPPavingnottingham my tip m8 when its raining keep you and the team in house, we did a grab during rain while on another job, the whole dig out had to be done again.
The amount of hours I've worked for free is a precious lesson 👍id love to do some work for you for free there's a block been cut on this job on the radius that wouldn't happen with me (triangle) in the middle sticks out like a sore thumb. I'm a perfectionist 😂😂
Great video nick Chris lads, think you matched them blocks up really well nick.radius looks top drawer Chris best I've seen on CZcams for sure fantastic workmanship and usual good banter.hope you all have a good week.
Nice one
Hi.how's it going and another fantastic video well done and keep up the great work and u are completely right.the bricks are a perfect match
Thanks 👍
Great work as always..you guys always go above and beyond with attention to detail. Surely the customer understands that things left outside for two years will weather (and get dirty) 😮 The match looked really good on camera and I’m sure within a few months they would be exactly the same.
Take it you didn’t get any cakes 😂😂
😂😂
Interesting on the matching blocks, surely we all know matching would be an issue with old faded and new, why could they not just be painted as its a drab old colour which could of been improved with a slap of masonry exterior paint anyways. simple solution and brighten it up a tad. Good video anyways its worth hiring you guys just for the laugh while your doing the work etc.. keep it up we all need a laugh in this crazy depressing world we are now stuck in..
True story
@@BPPavingnottingham I know it is and i am on your side, just giving a solution ..
just quote what manufacturers do in regards to colour matching.
"cannot be guaranteed unless from same batch"
enjoyable video as always have a nice weekend 🎉
Wouldn’t make any odds to them !! They know better !!!
and tbf I said best I could !! Not exact
@@BPPavingnottingham yes sadly thats true, seen this often with flooring - used to show them manufacturers booklet often it did shut them up 😎
Yeah they just wanted the others replacing fee so made out it was my fault …. If I hadn’t of been argumentative I would have had to change for free
@@BPPavingnottingham It's in black and white on quote then, they can't say they were not told at point of accepting the job. I would put this down even if they don't read it.
Hello mate.what u should of done pressure wash the old ones get it close to the new blocks and then brick varnished all of them and I think that would of done the trick 😂
Won’t work there 2-3 years old
VERY REFRESHING TO SEE QUALITY WORK - WELL DONE LADS
Thanks
I missed this upload so just catching up.....how anyone can fault anything you guys do, cowboy bulilders you are not, I think some people have been scorned before or they read so many horror stories you doubt ALL trades people. You guys are trustworthy and whatever you charge I would pay it!
Usually when a customer wont pay, you find theyve got plenty of money. Normal working class pay for the job no problem
I'm in the trade all my life and your dead right and il tell you why because they have money there use to getting their own way because most people don't have money for illegal fees and they feed of that and treats of illegal action action
@KarlBowes-cl6cw 100% the shock when they realise you’d rather smash it up and go to court than let them keep it astounds them
Tomato Snaps - best crisps in the world! When they went up from 39p/3 for a quid, I was distraught!!! 49p a pack WTF!
😂😂😂
I love the gravel grids 👍
Hahaha they are amazing lol
Watching u in sunny France near lake salagou.....we watch you every week on the missus you tube channel .......... think you need to do a before and after shot at end like stevie used to do ....looks great seeing the finished job but put a clip in how bad looked before maybe ;)
Alright show off lol
You should have used a geotextile fabric between the muck and new stone.
That would keep the stone clean.
Besides that, nice professional job.
No need on solid clay ?
Great jobs as we're used to seeing from you 👍 some people expect miracles, but you can only polish a 💩 so much 😂 . The customer should have had the whole drive done then they would get the complete matching blocks 😁
🤷🏻♂️👊🏼
Omg some customers, that was a great block match
Tell me about it
beautiful work!!!
Thank you! Cheers!
Drive looks great , keep up the good work
Thanks, will do!
Welcome back. I thought I saw you last week but we defo saw you mr no name xx
😂😂
All your jobs look brilliant Nick because you lot know what you’re doing.
Please let Chris deal with customer relations, I can hear him now “stick it up your mother’s arse!” 😂
😂😂😂
Mighty fine job as usual
Thanks
Customer bang out of order …
I would now demand payment upfront …
Ageing will always create slight colour change …
End of the day .. should’ve had whole lot replaced 👍
Deffo
Great video again.
The blocks looked a very good match to me. Sometimes you can’t compensate for other people’s stupidness!
Strange isn’t it
Another fantastic video and jobs by B&P
Bloody hell nick them blocks are close can't help some people joke 👍
Deffo
You mean this isn’t the matrix and I’m not crazy for loving you boys x
😂😂😂
Amazing job and workmanship
Seen you guys on a job on Ramsey drive last week and church street the week before, we just moved to Arnold from bestwood and see bp crew every week while doing my job. If u ever need any small jobs of removing waste I do tip runs and can help out cheap but like I say only do small jobs till I can afford a bigger van. Keep up the videos lads 👍
Giz a shout next time !!
Should have told the customer to source the colour blocks 😉 typical daughter, she’s not paying for the job so 🤬 off 😜
Good point!
you guys kicked ass. Good job boys
Just subscribed as you mentioned D&J they are so proffessional
Thanks
Love the drive. Not ur fault at all, i mean if you cant see the bricks would weathr overtime is mad.
Manners dont cost anything.
👊🏼👊🏼👊🏼 deffo
They are called " eco driveway grids " I love them so easy to use
A thought for future, is you make the customer run around and make a match to any existing blocking! Its not on your head if they don't like it.
They won’t then they moan lol
OMG Amazing job
In some places here in the US it’s not easy to get guns but in other parts they give them out like candy, cheerio
Yes lads, how's it going tyson 😂😂
😂😂😂
we all had customers like that they get you in to do the work then think they are the experts
Yeha then tell us how it’s done lol
Very nice radius Chris👍
Thanks 👍
Very nice job ❤ Very Professional ❤
Can't get honest workers here in my part of
The U.S. they will do shit work and over charge you..The brick's look like a perfect match❤The daughter should have keep her nose 👃out of it but everyone is a Pro lol that's why they hire the job to be done ❤Looks Amazing guy's ❤❤❤
I agree. It is very hard to get work done well in US
Fantastic match on the bricks,,silly customer 🤦♀️
Tell me about it
Great job as always B&P
Thank you! Cheers!
Yeah she’s trying to get out of paying end of.
Always do a great job and never match to existing blocks just tell customer you are quoting for new blocks all round due to weathering.
We agree!
Nick drop the ponytail 😂
It’s not for you 😂😂
They would have weathered in over time, just like the original ones that were already down. Customers can be a nightmare at times,
Exactly
Morning everyone hope you’re all enjoying your weekend/Bh👍👍👍👍👍👍👍👍👍
You too
Sometimes you have to take a hit never argue with the customer as the customer is king
So what if every other customer did this and nick just caved in,b&p would be out of business very quickly so no they shouldn't let them or anyone get away with it
Ahh I saw this response it’s just silly … of course the customers king but not when they are abusive and rude. if my business was left to some of these customers I’d be bankrupt !!
Irregular colours are part of the appeal of natural materials like timber and masonry. If you want them all the same, paint them.
Deffo
If I’d known I was getting pants I’ll send you stuff x
You do now
@@BPPavingnottingham I was in Costco derby today but they didn’t do jd fire also ran out of time to come stalk you x
That tobacco you were smoking is what they give prisoners in USA when they go to prison church on sunday. For free 😅
😂 really?
Those plastic grates will stop ruts from forming and wash-outs of the stone. They’re worth it, especially if you’re going to all this trouble to begin with. Nice work.
Yeah there decent
Quality work
Thanks
Woop woop 🙌
👊🏼👊🏼👊🏼
We are allowed guns here, more than people think. But you need licences polices interview in which they also come to your house. Check you have a gunsafe, shotguns aren't so hard to get for most people.
Yeah no need for them in uk really
@BPPavingnottingham Yeah, not really a need for them. People use them for recreational purposes like clay pigeon shooting and hunting. A lot of farmers own them, too.
Should maybe concern themselves with the the roof tiles that aren’t matching, that would annoy me more
🙈🙈
Another great video, work is always spot on.
Video looking good.😊
Thanks
😂😂How many boys tae put up a fence that's a 2 many job knocked oot before lunch
Yeah your right … I will just lay off half my team on quiet days 👌🏻
Suggest a clause addressing this prior to signing any contract.
You think a piece of paper stops this kind of behavior ?
Does lad in the camo cargos work for ya? Between rolling ciggies and hands in pockets he doesn't do much
You see 8 mins a day
Solution for you with mismatching brick. Paint them white with patio paint.
Im sorry once you put some thing on a house you cant take it off it is cosidered a fixter of the home and you can be sued and held up on criminal charges for destruction to private property
It’s not on the house 👌🏻
Top job.
Man your weather is just f****** depressing lol
great jobs all round the fence job was nearly as good as D & J Ha Ha
Hahahahaha so funny
I think you should do the whole job for free because the stone’s won’t be an exact match 😂😂
That’s the plan
Looks like professional tradie not like Australia to many cowboys here wonder how they do concrete driveways
Im not a farmer, and I have .22 rifle and shotgun, my partners dad had (he died recently 😔) semi rifle and pistol, he was only a deer hunter, we've just inherited his shoot in fact, I couldn't ger my licenses in time to inherit his semi/pistol weapons which is a rral shame cow some of that stuff was airloom and I want my parrner happy but thats some ramble for another time, point is yea qe can have guns in uk, sub sonic hollowpoint .22 can be fired silently and does big damage because it doesn't pass through as easy, its a total myth we aint got guns here, only difference is we dont give them to children for passing their 16th..
Another great video boys. Feel your pain with some customers ! Btw nothing against d and j, but your videos are much better !
Each to there own mate , some hate us lol
@@BPPavingnottingham you’ve got a nice set up. Reliable labourers with foldsy and berts. It’s me plus 1 sometimes 2 labourers depending if they turn up !! Some people just get jealous Nick . Great content keeping it real. Keep up the good work !
From Texas just thinking about it. Every one of my neighbors has guns including us. We don’t even think about it.🤔
Hi are you going to use a sealer to stop the silver sand from coming out of the block paving