DISNEY'S NEW DAS SYSTEM - Disability Access Service - Will You Qualify? Everything You Need To Know!
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- Äas pĆidĂĄn 3. 06. 2024
- Hey Guys! Disney has made some MAJOR changes to the DAS system (disability access service) and many people are NOT HAPPY! Will you qualify for DAS under the new rules? Let's talk about it in this video.
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What are your thoughts on the NEW DAS?
I have no idea I can't get it, But I'll tell you I'm not thrilled about the way they're doing it now. I'm sorry but to give it to only to children with autism is ridiculous, they're not paying for their attractions in the vacations the adults are and there are adults that need that DAS service. There's other places that go in Florida and the United States besides Disney World.
Going to Disney was always a safe space for us. The DAS Pass is what made it possible for us to go.
I agree, ask for proof. I will willingly provide it.
Same! DAS made it possible for us to go and for my son to be himself and enjoy Disney!
Thank you
I thought you cannot ask for actual formal proof documents in the US? ADA rule of privacy or emotional protection or something like that?
I have used a DAS equivalent for the Tokyo Disney parks, but it requires forms with medical paperwork filled by a doctor and time for that to be reviewed by the park. I also have to answer at each ride what tasks I can perform (standing, follow instructions, sit, walk a step, etc).
Of course, there is also the rule that if I am lying about my condition, or my documents are faked, I would be ejected from the park and not allowed a disability pass again.
I am surprised Disney Parks America did not have a rule about lying already and it's only added with these new changes.
They should ask for proof the same way Universal does.
As an actual permanently Disabled person i have found for years that the Disney corporation has discriminated against disabled people for many years, i live only 11 miles from Disneyland and have been going there since before i remember and after i became disabled and electric wheelchair bound it was more important to my emotional and physical health then ever to have a place to go where it was park like with trees and hope and happiness to provide positivity for my life dealing with several life threatening illnesses, but when Disney started literally "cracking" down on disabled people i no longer felt welcome and it became a place of negativity for me to the point where i went less and less then i stopped altogether and havent gone back in years and now i have nowhere to go and spend my days laying in my bed. Now i have been paying attention to all that has been reported so far and i feel that this is almost a "war" Disney has started against the sick and injured, why, why is that? To say to the public that only people who are Autistic are to be considered "disabled" shows an outright ignorance of even the most rudimentary medicine i can only come to the conclusion that they dont want someone making a noisy "fuss" in a long line that might annoy other people in line. But now i am hearing horror stories how Disney is sometimes not even allowing Autistic people to be helped out so that they dont have to be in long lines what is that all about? There are hundreds of "hidden" illnesses that make people with them have a very hard time dealing with day to day life. I could go on for hours about people being told to "well wear diapers then" or "practice being immobile in a long line at home first so you can get used to it" etc etc but i dont need to clearly Disney Corp is blatantly Discriminating against the Disabled for their profit and feel they are too "big" for any one to do anything about it, I call on everyone who is negatively affected by all this to find out all the things they can do to put a stop to this contact local, state and federal offices that protect the ones who can protect themselves not so I or others like me can go and spend a lot of money at this corporations venues I dont want to go anywhere near these places anymore but to stop this sort of inhumane treatment of those who still have a wish or a dream that life can be hopeful no matter how ill you may be.
This new system breaks so many ADA laws. I sincerely hope there will be a large class action lawsuit to end all of this and go back to the old DAS.
Be specific. As far as I can tell, it now runs the same way Universals works.
@@monicastrom2757No it doesnât. Did you even watch the entire video above?
By applying for DAS they make you agree to terms that you will not do a class action lawsuit.
@@monicastrom2757 Universal allows WAYYYY more disabilities.
DAS isn't a legal requirement for ADA. They really don't have to offer it at all. If your in a wheelchair the park has already met the requirements for wheelchair use. Unless you have another issue than just having to use a wheelchair for mobility than it doesn't mean you can't wait in line.
We were approved for DAS on our recent trip to Disney World (May 22-28). Our son is profoundly autistic. We did the video call with a cast member about a week before our trip. It was a very positive experience. I hate that Disney has had to tighten their eligibility rules, but I have no doubt the system was taken advantage of by many who didnât truly need it!
I have had das since I was 8, and then they told me on the call that I donât qualify. She vaguely told me it was only for children with autism, as if adults donât have autism.
Iâm so happy to hear that your son was approved!! â€
@@franciscomunoz8631ugh thatâs unbelievable Iâm so sorry đ
@@franciscomunoz8631Iâm sorry you were not approved. My autistic son is an adult. He turns 22 next week.
Hopefully the longer it runs this way, Disney will see the flaws and adjust the criteria. Write, email, call anyone and everyone in a position of authority at Disney and tell them of your experiences!!
â@@franciscomunoz8631it is probably for adults with profound autism. You are able to write this paragraph so you have the ability to understand the line and the ability to make certain arrangements yourself to help you wait in line. I really think people need to spend significant time with profoundly disabled people with conigtive disabilities to understand the difference
Itâs crazy that the state of California will give you a disable parking before Disney will give you a das pass
Yup!
Or SSI (Social security for disabled people) which is extremely difficult to qualify for!
That's because DAS is something that isn't required. They could litteraly stop the whole program if they wanted to and noone can stop them.
After watching this, I feel very fortunate that my autistic son got DAS.
Excellent video that clearly explains how people are being treated. Thank you for exposing this terrible behavior.
Thank you for watching i really appreciate it!
It isn't horrible. They are making sure the people that really need it get to use it instead of it being another long wait.
@@katystrawberry8654 I have friends who qualified for 50 years who no longer qualify and need it. Even when denying ed one should be treated with respect which wasnât happening at first although they have been better now at least in how they are denying
How are we supposed to return to our spot in line? Last fall a young woman was assaulted by a group because they thought she was cutting in line. She just had to run to the restroom. Whatâs going to happen when someone assaults a disabled person who canât defend themselves? Iâve used DAS for years. Iâm literally unable to go now because without accommodations Iâm sunk! Makes me incredibly sad! đą
Went to Universal studios for spring break this year with my autistic child, the process was fairly easy. My kids loved it, we are definitely planning to go back again
Thats so wonderful to hear!
Does universal have something similar? We are thinking about doing a trip to Disney and universal the end of November for my sons bday and my son has bad service connected ptsd.
I won't deny that this is a blow to me but it think of DAS as a privilege not a right so I'll just deal with it.
They want EVERYONE to purchase the Genie + thatâs the grand scheme of things!!
Feels as though đ
I hope lightning lane passes drop significantly and Disney gets the hint
@@mattyg4186 that would be great!
Thank you so much for this video. We fell in love with Disney because they made it so accommodating for my son and his chronic life long medical condition. With these new horrible guidelines he most likely will not qualify and we are seriously considering cancelling our December trip. I wish you luck with you and your son.
Thank you so much! Iâll definitely come back to report what happens. It makes me so sad that Disney went this route. I hope everything works out for you guys! Please let us know.
It is hard to put a DCP Cast Member who is 20 years old to have that much pressure on them to make a case by case decision because there is no clear operating policy or solution!
Absolutely i agree 100%!
OMG, I'm so scared now, I just booked a trip for the holiday season, since my son clearly has sever autism I did not think getting DAS would be an issue as it wasn't in the past but now I'm so nervous : ( I hope I don't have to cancel our trip
I completely understand, everything is up in the air for us as well.
DISNEY is losing their âguestsâ little by little. They will recognize it change it once everyone complains enough!!
I hope so!
We've planned our honeymoon trip for this fall a year ago, BECAUSE I had learnt about DAS - we're flying in from Switzerland and wouldn't ever have booked it without DAS. I wish they'd given a grace period for already booked trips. I'm pretty concerned I won't get approved, even though I had no trouble getting approved for Universal...
I had no problem with universal because my daughter has a true disability sheâs autistic and not high functioning and we got denied. I would research the exact what to say.
I really wish they would have given people time as in "change is coming 2025"...I hope everything works out for you.
Was going to be booking for April for my family of 4. My son with autism has gotten approval for das every year and now Iâm so afraid of booking tickets and then being denied. We cannot do Disney without das. Iâm so torn. This is so unfair
We are in the same situation! I normally have multiple trips booked but now I donât even know if my son will be approved so Iâm waiting to see what happens on our next trip.
It makes sense for Disney pockets . They want more money spent on genie+ itâs a disability tax.
But the genie+ is not even comparable to theDas pass
@@sunshineangel79 no itâs not
I wish GP worked better but itâs still not an appropriate accommodation for people with disabilities.
Hi, thanks a lot for your video. So heartbreaking. We are from Argentina, we are travelling for the first time on next September, my 8 years old daughter has autism (we have Argentina's disability card); now we are super concern about getting approved or not =(
I'll keep you all posted as soon as we try 30 before our trip. I understand your concept or "fight", we are in the same page.
Yes please let us know how things go. I truly hope Disney will take all the feedback and make appropriate adjustments.
Disney is making us the scapegoat for their poor genie plus performance.
I find it ironic that people with autism are being denied when it's supposedly for them.
Apparently there is an option to request a return time but, that entails having to go to each attraction and disclose your diagnosis to a stranger 10+ times during your day vs. requesting a time back in the app
Yes i've heard...it almost sounds like the old das. Ugh its such a mess.
I have aspergers and i've had DAS since I was 8, Disney is my life and i've gone so many times. I tried to renew my DAS and the "medical professional" didn't even let me explain fully why I need DAS before she said I didn't qualify. Then the CM told me how she has adhd and she got denied so I was going to get denied but to me that's different I have a different disability than her. I tried without DAS and had a seizure that got triggered with the anxiety of all the people looking at me
Iâm so sorry you have to deal with this. Itâs absolutely heartbreaking. I really donât understand what Disney is doing đ. Have you tried calling back? Please be careful especially if you go alone.
I have Aspergers as well and have muscular dystrophy but since Iâll most definitely be denied for muscular dystrophy i refuse to use it for autism and take away from a child who needs more than i do Iâll sit on my ECV and wait in the line
I am quite now shocked and ashamed of Disney for doing this to so many disabled guests, I can tell you if you were guest in my house youâd be treated special now Disney has decided the word guest doesnât apply. Itâs more like paying participant. and to make you sign a waiver saying you wonât join a class action lawsuit convinces me that theyâre fully aware of what theyâre doing and donât care so youâre right shame shame. Shame on Disney.
Agree! They know exactly what they are doing. Its awful!
As a Combat Veteran with disabilities Iâm assuming that I will now be denied. My Disney days might be overđą
Itâs so frustrating! Please do try and let us know how it goes! Thank you for your service!
I'm 100% VA disability for schitzo-affective Disorder and just got denied
@@witnessforchrist7778 This is BS, I wish all veterans like us would boycott Disney. They make money from us & say they support veterans. Truly the new leadership of Disney do not care about veterans!!!
Great Video
Thank you so much!
@@HappyTravelVlogs Your Welcome đ€
I heard on another podcast that you have to sign a waiver before your interview that you will not join a class action lawsuit based on the decision you receive. Has anyone else heard this? I find that appalling. I think there WILL be lawsuitsâŠ.I hope a class action oneâŠ.stemming from this failure to serve disabled and challenged individuals. It is just a matter of time and Iâm willing to wait it out.
I believe you have to agree to these terms and conditions before you request the video chat. Itâs unbelievable!
I would say people signed under duress.
Sign as all rights reserved without recourse. The signature is meaningless
We have passes and have always been approved for DAS my daughter is autistic. For years before I knew about DAS we never got on anything but 3 rides if we were lucky. We finally got to actually enjoy Disney and her try new rides now they basically told me I can check to see if the ride online shows if itâs under 30 mins. Which they never are for the ones she likes and I can I only do the que thing if I have more then 3 ppl because if I donât have someone to hold my place in line, i basically just canât go on the those rides. This is beyond fâd, and will think about not renewing my pass.
Thank you for making this video, I've been having a hard time finding someone who understands how this is affecting disabled people, and have made to feel ashamed for needing DAS for my disability by online trolls. People need to stop being so mean to disabled people (regardless of disability) and Disney needs to just jump on the system that both universal and Six flags has. It is an easy process and is harder for fakers to fake on.
We got disability access at Universal and they were even easier to get than Disney. The biggest difference was their disability access methods were terrible and we hated it enough that we won't go back. We spent ALL day there and only got to go on a few rides. We'd sit near one of the rides and see that even though we were given a ridiculously long que (like 300 minutes, no joke), the line was moving all the way through in like 45 mins. That's just dumb.
I really wish they wouldâve went the same route as Disney Paris. Why not just require proof? That would solve the problem of abuse. It really just feels like disability discrimination.
The thing people donât remotely understand is that it not skipping lines it waiting somewhere else that makes us feel comfortable and make it more enjoyable experience for us all. My one question is why does it take a cast member that doesnât have any medical background to decide whether you qualify for DAS they donât have remotely what they talking about. Doesnât this new policy violate so many laws under the ADA as well.
They are comply with Ada laws outside of DAS. This program they don't have to offer at all. It's not a legal requirement to have this program. They should have a doctor fill out forms.
We got a DAS pass last month without an issue. So everyone is not getting denied.
Such wonderful news! So glad everything worked out!
Tell Disney how you feel with your pocketbook and wallet - stop going. Telling people to buy Genie+ in place of DAS is plain wrong and some DAS cast members have said this to callers. Genie+ a paid service, by the way, is why I think Disney has made the changes to DAS.
We took our last Disney trip 2 weeks ago. The only reason we went was because I was grandfathered in under the old rules. Disney used to promote itself as inclusive and family friendly. Now, they're neither.
Read that Cast Members at rides can give out Return to Queue passes but they're being monitored and discouraged from handing out too many.
That is my fear... since they did not grandfather us in and are pushing the "return to queue" option as the alternative, what if we get to the park and the kid at the line won't let us use it? Are we going to have to justify our case every time? Did you do anything specific to get grandfathered or did you just barely make it in before the cutoff date?
Agreed! This change is not inclusive nor family friendly!! Ugh đ
So i have muscular dystrophy i can still walk but not all day and canât stand for long periods of time. I usually use a wheelchair or ECV to get around the parks and a few times Iâve gotten a DAS pass this next visit i wont ill gladly sit in in the chair in the regular standby queue. However what about Space Mountain ? The standby line has stairs the lightning lane has a ramp are they going to tell people in a wheelchair to go get a lightning lane ? thatâs not right thatâs a cash grab đ€Šđ»ââïž
Hi, my name is Colin Fossell, and I just want to share with you that I do have a disability, which is blind, partially death, and cerebral palsy, and now I am diagnosed with epilepsy. Which means Iâve had three seizures already and I am on medication for epilepsy and I have to tape in twice a day. What Iâm trying to figure out is that because theyâre coming out with this new system, is that my mom is now disabled to, and she needs to wear a prosthetic device, what can we do to make it to wear? My mom and I do not have to stand in a really really long line when it comes to get memorized at Disney World including the Sevens mine train or frozen ever after so what can we do to make it to where my mom does not have to stand in line because she have to wear a fresh credit device on her right foot and she can only stand for so long After this she needs to sit down and take her leg up so what is it we can do to make it to where she does not have to stay in the Online because she and I just recently went to Florida from July 4 through the 13th with the American, Councel Of The Blind and we went to Jacksonville Florida and we went to the Kennedy Space Center visitor Complex She got up to the point while we were at the Kennedy Space Center visitor Complex anymore, but she has to sit down and take her leg off and then she started walking again and then she was just up to the Flight to like when we got to the end of the day she just wanted to get back on the bus because she was tired and we wanted to get back on the bus and wait for the rest of the group to get back on the bus so that the bus can take back to our hotel so what can we do to make it to where my mom does not have to worry about having this dad donât really really mine because of her first device and we gotta look at me too cause I have to use a cane at all times because I cannot see, and we need to work something out to wear if thereâs a way for how we can get an approval to not have to stand in a really really Online for the both of us so this is the we want to look at is how can we make it to where we do not have to worry about having a stand and the way we really Online when it comes to waiting for Rides
Wait so we just purchased tickets to Disney world and are going in September. Your telling me I canât get a refund on my tickets if they deny my sons DAS pass???
I agree. Disney should just require a signed official doctorâs note on letterhead or on a prescription form. If they still want more, make DAS an annual perk to pay for at a reasonable price like $50 per month.
They should have a doctor fill out a form.
I was just denied and even had no problem showing proof but was told itâs just for kids with cognitive disabilities itâs not for adults to use the return to que
Im so sorry :(
I'm sorry and I don't mean to say this in a rude manner but to give the DAS to only children who have autism is not appropriate, some of these children are not able to utilize many of the attractions. The way I look at it Disney is becoming a company that is slowly getting away from customer service and only wanting money. They may not give you the DAS pass but you can sure pay for a lightning lane to get on that ride if you want to. The thing that bothers me the most about restricting the DAS so much it cost Disney nothing to give that to someone You're only giving someone a lightning lean pass one or two times a day depending on the wait times. It's not our fault that people were abusing this or it's not other people's fault that so many people were utilizing it. DAS is a service and people were using it.
DAS should be inclusive as itâs been. Right now they are denying so many people including those with autism. Itâs very unfortunate what Disney is doing and how they are handling this situation.
â@@HappyTravelVlogsI'm going to tell you right now your son is not going to get the DAS pass You were wasting your time. If you'll read the information that Disney has it says in black and white who they're going to give it to and that's it. I've never utilized the universal studio Service I did look that up the other day on a website and I guess there's a third party company that does it? Is it a pretty good system?
â@@HappyTravelVlogsnot everyone with autism is on the same level. I have a son with profound autism. It has taken us years just to get him to wait at the doctor office for 5 mins. Then I have a nephew his same age with autism that is able to ride his bike around the neighborhood while I can't let my kid out of my site for 5 seconds in my front yard. I really think people need to spend some time with a person with a profound disability to understand that some claiming they need it actually have the ability to wait in line while others can't even understand the concept of a line.
Itâs plain to see , there are no actual rules posted so that the perfectly fine people can find a way around it. Good on Disney to work with people 1 at a time and I hope they require official proof. Thatâs why no one has actual answers. I agree with thier new program
My daughter is 15 and has been using DAS since she was 5 years old do to her medical condition. This year they totally kicked her out and it has ruined her entire experience. She has had to fight through her condition just to be able to do a few of their rides and has had to return to our room because of their refusal to accommodate her. We loved Disney and appreciated and thought so highly of them for their support and treatment of our daughter. NOT ANYMORE⊠this is without a doubt our last trip to their parks. We have a granddaughter that we were intending to bring in the upcoming months, and now thatâs a big fat NOPE. We will boycott their products, theme parks and motion picture. Good bye is how we part with friends. Good riddance is how we part with Disney. đĄ
SeaWorld is awesome. Love their quiet area in Sesame Street. We have used it with our son many of times. Btw, what is your only options if you need DAS and don't get approved? Pay for Genie. Who benefits? Disney of course. When you state taking advantage of the disabled, you are despicable. Shame on Disney.
I would love to take my kids there! My little guy loves Sesame Street!!
im from san diego sea world san diego not have that anymore they have there own land decated to sesme stret
Disney Paris asks for proof. I went last year. They give you a physical card and its easy with your proof.
Thatâs what we need here!!
The only issue I could see with that here is that we're a for profit healthcare system, not everyone here can just go to a doctor and get proof. Healthcare is EXPENSIVE.
If Disney would spend more time figuring out how to shorten their lines, then they would spend less time having to cope with people faking disabilities.
My disabled daughter (completely blind and other issues too) and I have had Disneyland annual passes about 10 times now over the last 20 years. She has never been denied the DAS pass (or whatever they called it 10+ years ago). We just purchased the top level passes ($1750 each) in March. Then Disney made this DAS change, basically only giving DAS to autistic people. My understanding is that now she will be denied the DAS pass, which means we pretty much won't be able to go to Disneyland much more at all during the last 8 months of our magic key. Can we get a pro-rated refund of our passes given that Disney changed the terms after we bought our pass? I'm sure the answer will be no.
i had a DAS on my last visit (2022) due to having inflammatory bowel disease, and i had to leave the line when i joined at my allocated time, itâs gonna suck having to leave the line every time i need to use the restroom
i know someone with my condition who contacted Disney about the new rules, they were told to wear adult diapers, and was denied
we visited Disneyland Paris a few weeks ago, they have a priority card, which you apply for and have to show proof of disability (not what the disability is, just proof you have one) this was much easier
It is not true that Disney denied DAS. My son with ADHD was just approved
Thatâs amazing!!! So glad to hear a positive outcome! Well of course itâs not everyone but many many people who had it before no longer qualify including people with developmental disabilities such as autism and similar (words from Disneys website).
Yes, DAS is now only for children with autism. That's what the CM vaguely told me when I tried to renew mine.
Well done. I have ADHD, my eldest daughter has ADHD and my youngest gets has Autism. My husband is my +1 and I was told to stand outside the line with my autistic daughter who is likely overwhelmed while my husband stays with my okdet daughter. We support each other as a team and I begged for us to be able to have DAS so we could wait together and support each other. They refused. They gave us return to queue and my eldest was verbally abused when we came back in. I had to tell at least 30 strangers about our diagnosis. We were refused a return time for a 20 minute wait. The wait increased to 40 minutes and I had to get a cast member to help us out and she came and got us and walked us through the line to the front which was mortifying for my daughters đą
@@janetstuart2467 I tried to use the in park accomodations thebother day at Epcot the cast members were so rude. I tried to ride Mission Space and the wait was 45 minutes and the cast member told me "that's not that long of a wait time you can manage" even though I told her about my disabilities. It was ridiculous
Do you have actual numbers from Disney? or are you just using FB and social media posts to get your information? The only question that is asked is why an individual cannot wait in a traditional queue. To put your comments to it, it is not about the disability. Just to take your comment about a heart transplant, while I do not know exactly about a heart, I can tell you I know someone on the kidney transplant list who is listed as disabled by state, but he has no issues waiting in queues. I guess I do not understand your point a lot here. Seems like a lot of social media and speculation. You can cancel as well within 30 days. The policy isn't that restrictive. Thats also a social media thing thats just not true. I guess I should have waited until the end, DIsney World has also removed many of the second touch points, some still have them, but the rumor is that Disney is attempting to remove all second touch points. My biggest point, don't trust all of what you are reading on social media. I had a child approved with the new system with an acute medical condition so its not all being denied.
So happy that your child was approved its such wonderful news for you and your family! Hoping everyone who needs DAS has the same luck. No, no one has "real" numbers its just stories that are coming out...you take it how you want. I don't think half of these people would come on to make up a story about why they got denied. Of course you have to take everything with a grain of salt but you have to admit some of these stories are heartbreaking.
@@HappyTravelVlogs some yes. Sone come off as the reason why Disney made the changes. I honestly think it will work itself out. But it will only work if people try the other accommodations being suggested instead of just saying they wonât work. I saw a story today about a person complaining their mother wasnât granted one because she cannot stand and is in a scooter. To me that shouldnât have gotten a das for the last 10 years. At least since the GAC system. Yet they did.the post honestly read like the family was using the elderly mother. Then yes you read one who has uncontrolled type 1 diabetes and they want part of the family to wait separate. That I donât agree with. But the thing is itâs something like 60% of visitors have a disorder, condition or disability that many say should be blanket acceptance. Thatâs an insane number. Then add family to that. So thatâs why disney asks. Why you cannot wait in a traditional line. Then they make the accommodations from there. Only way to say their suggestions other than das doesnât work is to first try. Then if it doesnât work call in while there. Instead of automatically assuming they wonât work and going to social media to vent. Some stories are hard to read. Others are understandable for Disney to try to figure out a new system. When they got rid of GAC a decade ago. If you read the reasons they were changing it is almost identical to today. Itâs just there was no or limited social media. People were saying das wonât be as accommodating as GAC but it didnât turn out that way now. So letâs just see how it plays out.
From what ive heard from other disney moms,etc and read online, facebook and everything....NOBODY'S getting approved. I dont get it.đą
We got approved quickly and easily this morning. They never even asked for a diagnosis
We were approved easily on a video call where a cast member was able to see our son and easily assess that he would be unable to wait in a long line. (He is profoundly autistic)
@@kimberlybencivenga5914thatâs amazing! So happy for you guys!
@@jbbender822such great news!!
A lot of people are definitely not getting approved and it could be the same diagnosis. It honestly makes no sense.
Like you said, to make it even worse, they put this in effect suddenly, but we've been booked for 6 months already, and my wife has had DAS twice in the past, so we had no reason to think it wouldn't be available. It's really the only reason we could do Disney as a family before. I'd describe her situation, but as with everyone else knows who has a disabled relative, I shouldn't have to, and it doesn't matter. But she has MS, and of course, we were denied along with everyone else. I could tell as soon as the "medical professional" started talking to her, they weren't going to approve her. I'm still going to try to make it work because of how disappointed my girls would be if we told them our trip was cancelled (plus dealing with the fight to get all our money back from them and the airlines), but Disney will never see us again after this trip. It is absurd, but this is yet another example of how bad people ruin good things for the majority.
Ugh Iâm so sorry to hear this. Itâs so frustrating that the ones who really need it get denied. Have you tried calling again? I know itâs still hit or miss but some people have been approved by calling again and adding additional information.
@@HappyTravelVlogs unfortunately, yes. She's done the video chat twice, got rejected by the medical professional, and then did the regular chat again today and even talked to a supervisor. They won't budge. Just hoping that return to queue works like they claim it will. đ€
I was just declined a third time. I wonât try again. I had to talk to several âmedical professionals.â The last lady was supposed to be a neuro psychologist. I didnât get a reason for the denial, just told that there are other accommodations available. Then I was sent a link to the generic webpage for tips to cope with being in line. The cast member did say that my husband could wait outside the line with me, but she wouldnât explain more. Itâs up to the cast members at each ride. Itâs just the 2 of us and thereâs usually not a cast member to be found throughout the queues, so Iâm not optimistic about it. Also, I donât feel comfortable explaining to dozens of cast members why I need a return time.
@@kylaedge901 so sorry to hear that. The supervisor that my wife talked to did say that you are not supposed to have to explain anything to them, just walk up and tell them you need to do the return to queue option. I have a hard time believing that, because if that's all it takes, why wouldn't every person walk up and try that? Talk about encouraging abuse of the system! If they aren't going to do full DAS, they should at least give the people that need that option a lanyard or something. I'm really pessimistic about how this is going to turn out, but I can't cancel it on my kids at this point.
@@JonathanDDukeugh Iâm so sorry to hear this .
Disney is not what it use to be. My daughter got denied for das and we cancelled our trip to disney and made reservations to Universal and we have their disability pass now. so i will never return to the ugliest place on earth.
Im so sorry :( We are also looking at Universal.
When u have cast members saying they got more sweaty doing one job over another.
I just had interview today, my son is in spectrum and diagnosed with autism. They just asked few questions about his condition. They approved it. They were fair,. Just try to explain the condition and what will happen if he is over stimulated because he cannot stand line plus the heat. I think as long as you tell the truth it wonât be a problem,. definitely they donât deny literally everybody.. girl, youâre giving wrong information. Every case is different. Maybe they didnât explain enough thatâs why they are denied.. Just saying..
Class action lawsuit
Thatâs true⊠if they asked for some sort of documentation then they wouldnât be doing this âŠ. Many other places would
This is heart breaking. I know it is difficult but maybe it's time to boycott the mouse. Maybe all of those who need the DAS just go elsewhere. Go to a place that wants you and will accommodate your needs.
I'm disgusted by this as an autistic teenager. Disney is one of my special interests and I was so excited for my trip next year but now I doubt I am going to qualify.
It's not just being denied, its the WAY we are being denied. The fact some random ass non-autistic person gets to decide who is "autistic enough" to get a DAS is absolutely sickening. I have a professional diagnosis from an actual doctor. That is enough proof. End of story. Cast member's personal bias over autism will 100% affect who they decide to give DAS to, so if you aren't Sheldon Cooper then you really don't have a chance. Due to being late diagnosed, I am used to masking, so therefore I don't present stereotypically autistic but I DO get sensory overload and need DAS. Being older, being female, or even being a POC could affect your chances since you dont fit within the stereotype of autism the cast member has in their head. Autism is a SPECTRUM, and there is no way someone who works at DISNEY for a living would be able to determind your needs in a 20 minute conversation.
And they are 100% doing this for the money. If they are worried about people faking, then just ask for offical proof of diagnosis from a doctor! Thats very hard to fake and will have all the information about the persons needs available to read. Plus its way more private and professional. I could probably ask for a doctors note/email from my therapist right now if they need more recent proof. But no, they are going to deny pretty much everyone so they buy the overpriced service.
And the fact that there is now in-fighting in disability spaces is so disappointing. Its times like this where disabled people and their families should be working TOGETHER to protest! Not having immature fights over whos more disabled than the other. My trip is 14 months away so I hope there will be some changes by then but my heart goes out to all my fellow disabled people who will be affected by this.
Well you can write this nice paragraph then you have the ability to understand the concept of a line and ability to use other ways to wait in line. If you are a teen with your mental capacity that is able to learn to use the internet then you have to ability to learn to wait. Profoundly disabled people are getting whatever little extra services they get taken away because they are overused by people that have abilities they don't have. Try spending a good amount of time wirh people wirh profound Autism and you will understand the difference
@katystrawberry8654 What are you on about? My ability to write a paragraph is completely different from my ability to wait in a line. One is intellectual, and one is physical. I wrote this paragraph from the comfort of my own home, in a controlled, stress free and non-sensory environment. How is that anything like waiting in a line outside, in an environment I cannot control, with a billion different things to causing me to have a sensory meltdown. Plus, I'm not PAYING to be in my house. I'm paying to be in Disney, so I deserve to be treated with equity as per the service that is advertised.
I do understand the concept of a line, most people applying for DAS do. It's not understanding it thats the problem, it's the physical ability to wait in it. Thinking about doing something is a lot different than actually doing it. I'm sure you UNDERSTAND the concept of a marathon, but that doesn't mean you are able to run it. I have a disability that make high stress and sensory environments 10x worse then people with no disability. How is that related to my ability to write a paragraph. Asking me to 'learn how to wait' is like asking me to 'learn how to not be autistic' which is impossible.
You can't judge what you think I am and aren't able for based of something a wrote on the Internet. The Internet is very different from real life. You don't know me in real life, you've never seen me have a meltdown, and you don't know how long it took me to write that paragraph, so you cannot make any assumptions based off the superficial version of myself I put out on the Internet.
And like I said, autism is a SPECTRUM. It presents in a myriad of different ways. Saying 'you know how to write so therefore you aren't severely autistic' is stereotyping. Different autistic people are capable of different things. Some may be fine waiting in a line, but struggle with intellectual stuff. And some may be the opposite, like me. We are all effected in different ways, but that does not make anyone more important then the other.
I'll say it again. I am autistic. I get sensory overload and therefore struggle waiting in lines. So I deserve a DAS like every other disabled person. I know me much better then you do, and if you don't want to believe me for whatever reason then I can't stop you, but stop pretending that you know me better then myself, my parents and my therapist (who all agree I need get sensory overload) because you DONT.
Side note: My younger sister also has autism and other learning disabilities. She is what you would call 'profoundly autistic' and I've spent most of my life with her. Her disability has affected my life quite a bit, and there are many times where her needs were treated as more important as my own. Which led to me not getting the support and diagnosis I need till later in life since all the attention on her. I love my sister to bits, but don't you dare come at me with 'spend more time with profoundly disability people' because I HAVE, so stop pretending you know anything about my life.
@@alienfrograbbit5310 yeah I'm not reading all that. The fact that you have the mental capacity to write all that tells me you have the mental capacity to adapt and learn skills to cope standing in line. Take a 10 year old non verbal autistic child with agreesive behaviors to wait in line and you will see the difference. Overuse of such systems makes its useless for people that need it the most.
@@katystrawberry8654 lmao just refusing to read my counterargument and repeating the points i already rebuked?? that's not how a conversation works. Autistic kids grow into autistic teens, and although some things may be easier, we still get sensory overload and can't wait in super long lines.
Disney is the enemy here, not other disabled people.
So did your son qualify?
I went over everything in the video.
If one is in such a state that being in a line is of such a burden, how possibly could they make it from the parking lot to the back of the park to even get in that line.
Everyone is so very different and everyone has different needs, different ways of living and dealing with the disability.
@@HappyTravelVlogs , and that's why a company can't individually accommodate every single person.
@@chrisfoxwell4128 ok so please explain why are they denying kids and adults with developmental disabilities like autism and similar? When these are words from their website? How can two people have the same diagnosis yet one will be approved and the other denied. When DAS as per Disney was created for such disabilities.
@HappyTravelVlogs , just like you wrote, everyone is different. Autism isn't a thing like a broken leg. I don't know what qualifications employees have or why Disney does what it does, but I imagine if they see a calm child or one that can respond rationally to questions they probably see one that can stand in a line. I doubt many adults will get it because being an adult means having to exist in the world and adapting to situations, whereas children might not have that skill.
Or, DAS exists in name only now and they'll just deny everyone.
@@chrisfoxwell4128 I think if a person has a diagnosis and itâs under a list of disabilities that qualify then they should be approved. People donât grow out of autism, many continue to have every day challenges and some have even greater challenges as they get older because that school/parent based support is no longer there. Who are we to judge someone and how severe their disability is and question how it affects their day to day lives.
Has anyone on here been denied and or approved for DAS since the change? I will be going in sept and am dreading the video chat for DAS.
I haven't done it yet but we're going to call for ours in the next week. We were approved last year, I'm worried we won't be now. I KNOW I wouldn't be (I have ADHD that makes lines unbearable, I will literally leave someplace before I'll stand in a line longer than 5 mins lmao), but my kid has high functioning autism and severe social anxiety and OCD (germaphobia type) that makes standing in line with a bunch of other people panic inducing at times. She's an adult though, so I'm thinking they won't approve-in which case, I don't think we're going to go. It'd be a waste of money :(
@@caripage9327 PLease let us know when you call. I have heard so many things from others on other forums and its all been a horrific experince of being told that our disabilties are not disabilities.
Happy to provide proof. Also officially governmental card showing difficulty in queues. We have cancelled 2 upcoming trips due to fear of being rejected. Let's call things what they are. This was never about abuse from some people of the system which btw Disney created when removing FP+. It is literally all about selling more Genie+. They should review their keys which they claim to stand for or be honest and let us cancel if we get denied but to avoid that, that's why they won't allow earlier registration.
I have same feelings we have one trip booked and I refuse to book more because I donât know if my son will be approved and itâs pretty stressful. đ„
I think we all know why the did this. Money $$
I have multiple sclerosis it has left me needing a wheelchair it also means my bladder can call at short notice and ms has given me massive cognitive memory issues! I cannot remember the conversation I had with my wife yesterday if it was yesterday!đšđ»âđŠœâčïž
There's a no litigation clause in the registration so you can't sue us sorry blame tic Tok and the vlog community for showing people how to hack the system đ
#cancel Disney
Being disabled as I am, I have no problem with paying for convenience. Iâm already paying thousands to go. People need to stop whining because it sounds to me like theyâre entitled. The parks are ADA compliant. My wheelchair fits perfectly through all the rides, and letâs not forget about all the lines and walking that you are doing in the park that are not attractions. If you donât like it, then you should not go. There are plenty of places to go on vacation, but this is a theme park. DAS should be for the terminally ill folks only because their time is very very limited.
Not all disabilities are alleviated with wheelchairs. Also, we should not have to pay for accessibility.
@@n0ibn well Iâm sorry you feel so entitled and feel that someone in a wheelchair with sensory overload doesnât qualify. Iâm so happy Disney has something similar even if I have to pay a little more itâs worth every dime to make the happiest vacation ever. Think about that. Be grateful you even get to go to Disney a lot of families will never get to see it. Accessibility/VIP treatment should be only given to those that have a terminally ill condition. Have a nice day.
some people spend every dime to help their kids and family go like my parents and i canât afford to buy passes for every ride and i shouldnât have to pay for it
stop pretending youre high and mighty cause you can afford it 99.99999999% cant and its so dumb to pretend its so easy as to not buy it or not go
@@blondie4512 You are reading things that are not there. Maybe you should look inward as to why youâre projecting. Accessibility is NOT âVIPâ treatment, itâs the bare minimum. Genie+ does not offer the same thing as DAS does, not to mention itâs limited in availability and has time limits on return. Have the day you deserve.
@@n0ibn they do offer VIP tours which gives you special treatment. . But letâs be real for one momentâŠthe bottom line is you want something for free. I understand as I too used it because they offered it. But they are a theme park and like everything in this country, costs go up along with demand. I hope you can find enjoyment if you go again. We love it and accept that things change and you either go or you donât. Takes too much energy to be unhappy.