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Thank you for this video. We’re going in 3 days. I have bad social anxiety and I appreciate knowing what to expect.

Too bad I found out late, I already have tickets to go to Disneyland. The only "advantage" we, the handicapped, had was the DAS. This will be my last time in Disney, that's for sure. Disney's avarice affects the real people with disabilities, they want to sell more Genie + or "Lightning Lane". Thanks also to the fake handicapped bastards that abused DAS.

I just had interview today, my son is in spectrum and diagnosed with autism. They just asked few questions about his condition. They approved it. They were fair,. Just try to explain the condition and what will happen if he is over stimulated because he cannot stand line plus the heat. I think as long as you tell the truth it won’t be a problem,. definitely they don’t deny literally everybody.. girl, you’re giving wrong information. Every case is different. Maybe they didn’t explain enough that’s why they are denied.. Just saying..

Hi, my name is Colin Fossell, and I just want to share with you that I do have a disability, which is blind, partially death, and cerebral palsy, and now I am diagnosed with epilepsy. Which means I’ve had three seizures already and I am on medication for epilepsy and I have to tape in twice a day. What I’m trying to figure out is that because they’re coming out with this new system, is that my mom is now disabled to, and she needs to wear a prosthetic device, what can we do to make it to wear? My mom and I do not have to stand in a really really long line when it comes to get memorized at Disney World including the Sevens mine train or frozen ever after so what can we do to make it to where my mom does not have to stand in line because she have to wear a fresh credit device on her right foot and she can only stand for so long After this she needs to sit down and take her leg up so what is it we can do to make it to where she does not have to stay in the Online because she and I just recently went to Florida from July 4 through the 13th with the American, Councel Of The Blind and we went to Jacksonville Florida and we went to the Kennedy Space Center visitor Complex She got up to the point while we were at the Kennedy Space Center visitor Complex anymore, but she has to sit down and take her leg off and then she started walking again and then she was just up to the Flight to like when we got to the end of the day she just wanted to get back on the bus because she was tired and we wanted to get back on the bus and wait for the rest of the group to get back on the bus so that the bus can take back to our hotel so what can we do to make it to where my mom does not have to worry about having this dad don’t really really mine because of her first device and we gotta look at me too cause I have to use a cane at all times because I cannot see, and we need to work something out to wear if there’s a way for how we can get an approval to not have to stand in a really really Online for the both of us so this is the we want to look at is how can we make it to where we do not have to worry about having a stand and the way we really Online when it comes to waiting for Rides

I really wish they would’ve went the same route as Disney Paris. Why not just require proof? That would solve the problem of abuse. It really just feels like disability discrimination.

I agree. Disney should just require a signed official doctor’s note on letterhead or on a prescription form. If they still want more, make DAS an annual perk to pay for at a reasonable price like $50 per month.

I won't deny that this is a blow to me but it think of DAS as a privilege not a right so I'll just deal with it.

sound like communist country they don't care and only like those adult the don't kid to spend lot of $ in the park

I just wanted to tell our experience. We have an 8 year old daughter with high functioning autism. Applying for DAS for 1st time. We got on @ 6:58 did the terms of service agreement and entered chat at 7 AM exactly. Answered the questions from cast member. She asked name of person for which requesting das and names of all others in the party, arrival and departure date of upcoming visit, if the person in need of das was present and if we were on a device with video and audio capabilities as we would have to move conversation into a video chat. Then the video chat stated and she first explained the recent changes to the DAS system and that past eligiblity does not guarantee current eligibility. Then she asked out concerns. We told her of our daughters diagnosis and offered to show or email documentation, to which she said was not necessary. Then she asked what issues would extended waiting in line cause..to which we explained our concerns. She then asked if she could speak to our daughter and asked her a how she felt about waiting in a lines (which she was unable to answer as she does not do well understanding hypothetical questions). After which she said that she was approved and took her picture then took about 5-10 minutes explaining how the DAS system works and. How to use it on the app. We were completely done by 7:20 am and so relieved as I spent weeks worrying about this. Overall it was painless and seems as though they are trained to look for inconsistency and people trying to get das who don't really need it.

I was just denied and even had no problem showing proof but was told it’s just for kids with cognitive disabilities it’s not for adults to use the return to que

It’s plain to see , there are no actual rules posted so that the perfectly fine people can find a way around it. Good on Disney to work with people 1 at a time and I hope they require official proof. That’s why no one has actual answers. I agree with thier new program

My daughter is 15 and has been using DAS since she was 5 years old do to her medical condition. This year they totally kicked her out and it has ruined her entire experience. She has had to fight through her condition just to be able to do a few of their rides and has had to return to our room because of their refusal to accommodate her. We loved Disney and appreciated and thought so highly of them for their support and treatment of our daughter. NOT ANYMORE… this is without a doubt our last trip to their parks. We have a granddaughter that we were intending to bring in the upcoming months, and now that’s a big fat NOPE. We will boycott their products, theme parks and motion picture. Good bye is how we part with friends. Good riddance is how we part with Disney. 😡

Mya Srt 2020

Wait so we just purchased tickets to Disney world and are going in September. Your telling me I can’t get a refund on my tickets if they deny my sons DAS pass???

This is heart breaking. I know it is difficult but maybe it's time to boycott the mouse. Maybe all of those who need the DAS just go elsewhere. Go to a place that wants you and will accommodate your needs.

I'm disgusted by this as an autistic teenager. Disney is one of my special interests and I was so excited for my trip next year but now I doubt I am going to qualify. It's not just being denied, its the WAY we are being denied. The fact some random ass non-autistic person gets to decide who is "autistic enough" to get a DAS is absolutely sickening. I have a professional diagnosis from an actual doctor. That is enough proof. End of story. Cast member's personal bias over autism will 100% affect who they decide to give DAS to, so if you aren't Sheldon Cooper then you really don't have a chance. Due to being late diagnosed, I am used to masking, so therefore I don't present stereotypically autistic but I DO get sensory overload and need DAS. Being older, being female, or even being a POC could affect your chances since you dont fit within the stereotype of autism the cast member has in their head. Autism is a SPECTRUM, and there is no way someone who works at DISNEY for a living would be able to determind your needs in a 20 minute conversation. And they are 100% doing this for the money. If they are worried about people faking, then just ask for offical proof of diagnosis from a doctor! Thats very hard to fake and will have all the information about the persons needs available to read. Plus its way more private and professional. I could probably ask for a doctors note/email from my therapist right now if they need more recent proof. But no, they are going to deny pretty much everyone so they buy the overpriced service. And the fact that there is now in-fighting in disability spaces is so disappointing. Its times like this where disabled people and their families should be working TOGETHER to protest! Not having immature fights over whos more disabled than the other. My trip is 14 months away so I hope there will be some changes by then but my heart goes out to all my fellow disabled people who will be affected by this.

The thing people don’t remotely understand is that it not skipping lines it waiting somewhere else that makes us feel comfortable and make it more enjoyable experience for us all. My one question is why does it take a cast member that doesn’t have any medical background to decide whether you qualify for DAS they don’t have remotely what they talking about. Doesn’t this new policy violate so many laws under the ADA as well.

I think we all know why the did this. Money $$

My disabled daughter (completely blind and other issues too) and I have had Disneyland annual passes about 10 times now over the last 20 years. She has never been denied the DAS pass (or whatever they called it 10+ years ago). We just purchased the top level passes ($1750 each) in March. Then Disney made this DAS change, basically only giving DAS to autistic people. My understanding is that now she will be denied the DAS pass, which means we pretty much won't be able to go to Disneyland much more at all during the last 8 months of our magic key. Can we get a pro-rated refund of our passes given that Disney changed the terms after we bought our pass? I'm sure the answer will be no.

Has anyone on here been denied and or approved for DAS since the change? I will be going in sept and am dreading the video chat for DAS.

When u have cast members saying they got more sweaty doing one job over another.

Thank you for making this video, I've been having a hard time finding someone who understands how this is affecting disabled people, and have made to feel ashamed for needing DAS for my disability by online trolls. People need to stop being so mean to disabled people (regardless of disability) and Disney needs to just jump on the system that both universal and Six flags has. It is an easy process and is harder for fakers to fake on.

Thank you for your review. I was going to book a trip to Discovery Cove for 13 people. I would have been furious if the instructions to swim with Dolphins was longer than the actual swim. You just saved me over 5,000.00 so thanks very much!

Been trying to pre register for a few days, 1st day 4hrs and then they closed. 2nd day 3hrs and it timed me out. 3rd day, i am currently in queue, 5 hrs and counting now

That’s true… if they asked for some sort of documentation then they wouldn’t be doing this …. Many other places would

Went to Universal studios for spring break this year with my autistic child, the process was fairly easy. My kids loved it, we are definitely planning to go back again

If Disney would spend more time figuring out how to shorten their lines, then they would spend less time having to cope with people faking disabilities.

This was SUPER helpful! Thank you! I know David’s DVC rentals is now doing the credits if you cancel as well

We have passes and have always been approved for DAS my daughter is autistic. For years before I knew about DAS we never got on anything but 3 rides if we were lucky. We finally got to actually enjoy Disney and her try new rides now they basically told me I can check to see if the ride online shows if it’s under 30 mins. Which they never are for the ones she likes and I can I only do the que thing if I have more then 3 ppl because if I don’t have someone to hold my place in line, i basically just can’t go on the those rides. This is beyond f’d, and will think about not renewing my pass.

We loved it !!! Now will be our second time!!! Although the food is little bit pricey and almost gourmet style in the sit down restaurants ,speacially forget eating at Toledo resturant maya cuisine ,,,my kid is picky ,but the food is good at the pool restaurant and also took the bus to disney springs 🥰

Class action lawsuit

SeaWorld is awesome. Love their quiet area in Sesame Street. We have used it with our son many of times. Btw, what is your only options if you need DAS and don't get approved? Pay for Genie. Who benefits? Disney of course. When you state taking advantage of the disabled, you are despicable. Shame on Disney.

i had a DAS on my last visit (2022) due to having inflammatory bowel disease, and i had to leave the line when i joined at my allocated time, it’s gonna suck having to leave the line every time i need to use the restroom i know someone with my condition who contacted Disney about the new rules, they were told to wear adult diapers, and was denied we visited Disneyland Paris a few weeks ago, they have a priority card, which you apply for and have to show proof of disability (not what the disability is, just proof you have one) this was much easier

#cancel Disney

It’s crazy that the state of California will give you a disable parking before Disney will give you a das pass

No slides into the pool? My kids will be Very disappointed

Disney is not what it use to be. My daughter got denied for das and we cancelled our trip to disney and made reservations to Universal and we have their disability pass now. so i will never return to the ugliest place on earth.

This looks wonderful!!🎉

Enough to know I’ll never visit Disney since they hate disabled people. So disappointing.

We've planned our honeymoon trip for this fall a year ago, BECAUSE I had learnt about DAS - we're flying in from Switzerland and wouldn't ever have booked it without DAS. I wish they'd given a grace period for already booked trips. I'm pretty concerned I won't get approved, even though I had no trouble getting approved for Universal...

We got a DAS pass last month without an issue. So everyone is not getting denied.

Do you have actual numbers from Disney? or are you just using FB and social media posts to get your information? The only question that is asked is why an individual cannot wait in a traditional queue. To put your comments to it, it is not about the disability. Just to take your comment about a heart transplant, while I do not know exactly about a heart, I can tell you I know someone on the kidney transplant list who is listed as disabled by state, but he has no issues waiting in queues. I guess I do not understand your point a lot here. Seems like a lot of social media and speculation. You can cancel as well within 30 days. The policy isn't that restrictive. Thats also a social media thing thats just not true. I guess I should have waited until the end, DIsney World has also removed many of the second touch points, some still have them, but the rumor is that Disney is attempting to remove all second touch points. My biggest point, don't trust all of what you are reading on social media. I had a child approved with the new system with an acute medical condition so its not all being denied.

How are we supposed to return to our spot in line? Last fall a young woman was assaulted by a group because they thought she was cutting in line. She just had to run to the restroom. What’s going to happen when someone assaults a disabled person who can’t defend themselves? I’ve used DAS for years. I’m literally unable to go now because without accommodations I’m sunk! Makes me incredibly sad! 😢

It is not true. I go a lot, was there today. I see many many people with anxiety, PTSD, Autism and everything else, all getting DAS. It is no longer video chat and say autism and get a DAS. You need specific symptoms that will give you a DAS. Very easy, but it is now only for those who cannot do lines. You have to hit the words they are looking for. And yes, they are saying if you have one that does not qualify and you insist they will tell you not to come. I do not have Autism, or any mental disorder, and I qualified for a DAS. My grandson has autism, and he qualified. I know many other who qualified and it has nothing to do with your diagnosis it has to do with symptoms and those symptoms have to be very specific now.

So i have muscular dystrophy i can still walk but not all day and can’t stand for long periods of time. I usually use a wheelchair or ECV to get around the parks and a few times I’ve gotten a DAS pass this next visit i wont ill gladly sit in in the chair in the regular standby queue. However what about Space Mountain ? The standby line has stairs the lightning lane has a ramp are they going to tell people in a wheelchair to go get a lightning lane ? that’s not right that’s a cash grab 🤦🏻‍♂️

I'm sorry and I don't mean to say this in a rude manner but to give the DAS to only children who have autism is not appropriate, some of these children are not able to utilize many of the attractions. The way I look at it Disney is becoming a company that is slowly getting away from customer service and only wanting money. They may not give you the DAS pass but you can sure pay for a lightning lane to get on that ride if you want to. The thing that bothers me the most about restricting the DAS so much it cost Disney nothing to give that to someone You're only giving someone a lightning lean pass one or two times a day depending on the wait times. It's not our fault that people were abusing this or it's not other people's fault that so many people were utilizing it. DAS is a service and people were using it.

Was going to be booking for April for my family of 4. My son with autism has gotten approval for das every year and now I’m so afraid of booking tickets and then being denied. We cannot do Disney without das. I’m so torn. This is so unfair

I did not get a DAS pass. They offered me rider switch. It really depends on everyone's situation. DO you think I should try again?

Are you going to MNSSHP in 2024?

Thank you so much for this video. We fell in love with Disney because they made it so accommodating for my son and his chronic life long medical condition. With these new horrible guidelines he most likely will not qualify and we are seriously considering cancelling our December trip. I wish you luck with you and your son.