Putting on the Ritz: Running a 5-Star Front Desk

Sdílet
Vložit
  • čas přidán 28. 05. 2024
  • The Ritz London’s Reception Manager Ben Dalton chats with hosco tv about the hotel’s enduring history, prestige and staff.
    To see more visit www.hosco.com

Komentáře • 11

  • @letsgetit1448
    @letsgetit1448 Před 4 lety +8

    I would rock that interview. He has so much knowledge to share. Maybe the next interview.

  • @MrTedflick
    @MrTedflick Před 2 lety +3

    As a customer it's easy to take for granted what goes on behind the scenes. Nice interview

  • @kencpollock
    @kencpollock Před 7 lety +9

    Mr. Dalton has been so kind to us! We are looking forward to our sixth stay at the glorious Ritz next month.

  • @worthfightingfor2299
    @worthfightingfor2299 Před rokem +3

    I'm writing a historical romantic suspense, and the hero works in a hotel - in London, no less, so this is VERY helpful. (Though of course I've got to take into account that things were different in 1947. If only I could time travel. 😂)

  • @Scott.Kristiansen
    @Scott.Kristiansen Před 3 lety +5

    he makes around 96k a year, not because he is astute. It is only because he is GIFTED.

    • @DIO7801
      @DIO7801 Před rokem +1

      96 k a year as Reception manager ....not in million years. I would say around 27k may less.

  • @MrElhabib123
    @MrElhabib123 Před 4 lety +2

    Good job 👍

  • @mohamedsiddique2916
    @mohamedsiddique2916 Před 3 lety +3

    Very Interesting Comments

  • @MrElhabib123
    @MrElhabib123 Před 4 lety +2

    Dynamic and easy going and enjoying people

    • @jeunevoyageur
      @jeunevoyageur Před 2 lety +2

      Lol. Trust me it aint in reality. It's the most stressful job you could ever imagine, your being monitored 24 seven and their standards are so high, they make colleagues resign because they can't cope with constant perfection. Good luck if you decide to go down thst Road. I did it half my life in big hotels in London and it was utter hell.

  • @therosebud1706
    @therosebud1706 Před měsícem +1

    I had the unfortunate experience of dealing with him a few years ago and he certainly isn't the nice guy he appears on camera! Decietful, purposely omitts and/or provides misleading information and later blames the guest.