Systems vs Processes vs SOPs
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- čas přidán 14. 06. 2024
- SOPs, processes, policies, systems… what do they all mean? Which ones are the most important for your business? What’s the difference between them?
Give me an S. Give me an O. Give me a P. SOPs!
Then give me some processes!
Some policies!
Some systems… wait, but what do they all mean!?
Which ones are the most important for your business? What is the difference between them? How do you apply them? Do you want the term system vs process differences explained?
In this video, I’m jargon busting. I break down each of these terms one by one with examples to help you understand why each one is different and important to have.
Running a small business can have many challenges. Structure within your business is SO important and you hear all these business CZcamsrs talk about why you need systems and processes and HOW important they are ahem… GUILTY! 😳
But how do you know where to start unless you’re able to identify them? What makes an SOP different from a system? Are policies and procedures mutually exclusive? 🤔
So, now you know what they are - which ones do you need to work on? Let me know in the comments!
00:00 - Today's video will help you navigate systems, processes, SOPs, policies.
00:47 - let's get started!
00:57 - What are Policies?
02:47 - What are Systems?
03:02 - What is a Process?
04:07 - Let's go back to Systems.
06:37 - What are Standard Operating Procedures (SOPs)
08:54 - Where do you start?
If you liked this video on working strategically in your business, you'll love these!
🎬. How to SCALE Your Business QUICKLY 🤑 Top 10 Ways to Grow FAST - CZcams: ceoe.co/scalequickly10
🎬 Essential Functions of a Small Business: Creating An Organisational Structure For Your Business - CZcams: ceoe.co/essentialfunctions-yt
🎬. How To Run Your Small Business Like A CEO - CZcams: ceoe.co/howtoceo-yt
🎬. Why you NEED a strategy for your small business - CZcams: ceoe.co/whyuneedstrategy-yt
Don’t forget that you can also read blog posts on these topics if you prefer, just head over to ceoe.co/insights
******
Hi, I’m Dr. Tamer Shahin, the Founder & CEO of CEO Entrepreneur, where we help small business owners scale their businesses, without sacrificing their lifestyle, wellbeing, or freedom.
I’m also a Serial Entrepreneur, TEDx speaker, business mentor, Executive Coach, Consultant, Author, Speaker, Investor, and now… I'm a ‘CZcamsr.’
I’ve grown several multi-million-dollar businesses from scratch. Some of these businesses were massively successful and others turned out to be catastrophic failures! Nonetheless, I picked myself up and learned a lot from all of my extraordinary success and catastrophic adversity.
Now, I’m taking everything I’ve learned and leveraging it to create this CZcams channel and help people like YOU scale your business to astronomical heights.
Each week, I’ll share tactics, tips, tools, and insights to help transform you into a “cool as a cucumber” CEO.
I post a new video every week to help you grow your business without losing your sanity, so please subscribe to this channel NOW / ceoentrepeneur
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#sops
#businesssystems
#systems #process
#CEOEntrepreneur #businesstips #businessadvice
*Disclaimer*
Results are not typical nor guaranteed.
You are responsible for your own actions and decisions. Neither Tamer Shahin nor CEO Entrepreneur can be held liable for any results you may or may not get as a result of decisions you take during or after watching these video. Links above are affiliate.
I'm not used to commenting, but man, this video literally saved my life💯🤜🤛
Well, I guess I can add "life saver" to my resume now!
🎯 Key Takeaways for quick navigation:
01:01 📜 *Policies are guiding principles or rules in a business, aligned with its strategic direction, helping everyone work towards common goals and standards.*
03:08 🔄 *Processes are sets of repeatable steps to achieve a specific outcome, and they should be documented clearly for effective delegation and consistency.*
05:27 💼 *Systems encompass processes, technologies, people, and interfaces within a business, ensuring seamless coordination and integration.*
07:19 📋 *Standard Operating Procedures (SOPs) provide detailed, unambiguous instructions for carrying out tasks consistently, maintaining quality and brand identity.*
08:43 🏢 *A business is essentially a collection of systems guided by strategic policies, with each system comprising processes, technologies, and people.*
Made with HARPA AI
Investing those 9:45 minutes was incredibly worthwhile! Thank you so much for the clear and concise explanation.
Who knew 9:45 could be so worthwhile? Time well spent!
I struggle so much with business jargon, and a lot of Biz CZcamsrs assume that (new) small business owners already know what these terms are. Thank you so much for this video! Clear and concise 👌🏽
You’re welcome. Yes we business people do like to use a lot of jargon 🙈
I agree! I found this account looking to find business jargon specifically, and this guy has so much useful practical info, it’s a goldmine. I also really like the little movie moments added in so it’s not monotonous 👌👌👏🏽
@@domdotdom❤
This video is exactly what I needed. I've been looking at implementing a few things in my business and I keep getting caught out what I'm meant to be doing!
Thanks and best of luck implementing these! It makes a huge difference to your business and time!
I watched it 3 or 4 times and it gives me a freaking awesome blueprint that I wrote it down, here's how the MAGIC works, the priceless right information at the right moment 🤩😎
شكراا جزيلا
Download our FREE systems mapper guide here:
👉👉👉 ceoe.co/sys-mapper-yt 👈👈👈
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Watch the Systems & Processes playlist:
czcams.com/play/PLn39xAKhD8juWEQ7Yu7OXTKNb7i0Du_ic.html
You did a terrific job explaining the difference between Systems, Processes, and SOPs! The example of marketing handing off to sales was a great one to use.
This is very helpful explaination i have never heard, simple and understand in first place.
After watching my 1st video from this channel last week I was hooked. There a lot of entrepreneur tips, trick, hacks and even "start a business" videos but these videos are "Golden". Love it, please keep them coming, the information and the delivery is fantastic.
Thank you! And welcome to the channel! If you have any business questions or topics you’d like me to cover, please mention in the comments.
Likewise. I watched my first video yesterday.
Like before i watch the video , your content is very great !
Thank you! Glad you found it valuable!
So much greatness clearly explained in your videos
Great information..
Glad you liked it
I love this 😍. I have been looking for these answers for quite some times now. Very well done here Sir!!!
Thank you! Feel free to ask me any other business questions you’d like answered in the comments and I’ll do a video on it.
Always great content, thank you.
You're welcome Chris! Really appreciate your comment!
I REALLY enjoyed this video. I’m a big picture thinker and the way you laid everything out helped me immensely. Subscribed and liked!
Awesome! Thank you!
I loooove your Branding and Marketing, all the attention to the details... wow. Such an inspiration. Best of luck!
Thank you so much! It's been a journey for sure, lots of trial and error - but that's what business growth is all about: continuing to grow and evolve.
This channel is always a great place to clear up confusion and simplify business terms! Can't wait for the next systems and processes video 👌👏
Thanks Shady!
Well-said, as always for me. I am so glad that I found this channel on CZcams. ❤️
A bit of Ali abdal... Ofcourse you deserve atleast 500k+ subscribers... insha Allah you'll get it...
It's surprising if you train employees the right way the first time, they remember it and they stick to it. If your standards and expectations keep changing, your employees will just do what they think is best. SOPs provide both YOU and your staff the discipline to stay consistent with how things are done!
When you have your SOP about “How to take orders from customers when the computer is down”, then you do not have to react to that situation and hurry up and instruct all the employees on what they should be doing, you just say, “go read the SOP”.
Absolutely. They help us set the standard
Brilliant! You should have more followers.
Amazing content. It is so simple and engaging. Thank you for this great learning 😊
Happy to hear that! Glad it is helping you :)
This channel should be bigger. Subbed.
Thank you for your support! We're working on some valuable content in the background - is there anything you would like to see on this channel?
Amazing video! So clear. Im a small law firm owner, love practicing law, but have a hard time with businesses administration tasks. This was so helpful❤
Glad it was helpful!
Looked and subscribed.. Thanks for the value shared in this video. Very insightful
You’re welcome and welcome to the channel! What’s your business?
You are awesome Tamer. Thanks to share your knowledge with us. Your content is fantastic, and you are very cool. Thumbs Up from Brazil 😅😆😁
Hello Brazil! One of the few countries I have yet to visit but really want to. Thank you for your kind words. It encourages me to make more videos. Feel free to ask for specific topics
Great content
Lol yes. I'm driving my husband crazy because I don't understand all this. This will be so helpful!!
Thank you from India
it is amazing explanation , simple and understandable .. thank you Sir
You're welcome!
Yes
very useful, thanks :) and the little moments from movies make it interesting to watch :)
Glad to hear that!
Thank you
You're welcome
great video
Thank you 🙏
To be precis, Process is a component of System.
Do you do seminars? Great contents. Thank you!
I'm glad you're enjoying the content! Seminars are not on the agenda yet, but who knows what the future holds.
If you play bloxburg you'll know that painting in the back left looks a litle familar...
🧐
👍🙏
What are some books to read along these line?
Can you PLEASE tell us what tools you use for managing Processes, Systems and Tasks?
We use a combination of things. We use word docs to document our SOPs. We use a spreadsheet as a table to track all the SOPs we have and where to find them. Finally we use Clickup (ceoe.co/clickupyt) as a a project management tool to manage our our tasks which also link to the relevant SOPs
@@CEOEntrepreneur Thanks a lot 👍 it was helpful.
FANTASTIC TAMER
Please explain the difference between process and workflow. And also how they relate to each other? So confused right now.
The reason I didn’t make a distinction between workflow and process is that they’re ‘essentially’ the same thing and are usually used interchangeably. If you want to get super accurate, there is a very subtle difference in that workflows are mini processes where a workflow is geared to a small task and a process can be several workflows together geared towards achieving a bigger goal in the business. I usually like to keep things simple (so not to confuse people) so internally we don’t make the subtle distinction and use the terms interchangeably. Hope that helps.
@@CEOEntrepreneur yeah it helped a lot...thankuu...also can we say that in a big process there are several workflows lying and under any workflow also there are mini processes lying?
I mean,
Bigger process -> Workflow(one or many) -> smaller process(one or many) -> smallere workflow(one or many) -> and so on?
See these two images:
1) images.ctfassets.net/qqlj6g4ee76j/asset-57723cf95056305d4ab0b62001c12dbe/b8a56fdbeea5a796f1d1c76e0fa35885/microtool-workflow-business-process.png
2) www.servicenow.com/workflow/wp-content/uploads/2019/04/what-is-a-workflow_what-is-a-workflow-1024x717.jpg
What kind of career or jobs can you follow with this knowledge and what skills would you need?
But I get it ..
I started a biz In A garage.
Over time like 3 months later I had a production line.
It needed sop.
For the system I made that seed to work best.
I get all messed up when I have to make sop for website and ads and stuff.
Yes there’s a fine line between making a simple sop and having enough detail for the process to be followed correctly and repeatable and making the sop overly complicated that people never bother looking at. But anything is better than nothing. Sometimes even a simple look video of you going through the actions can be a great starting point.