Sneaky Ways Sephora Gets You To Spend Money

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  • čas přidán 6. 07. 2024
  • Sephora has a massive following and was named retailer of the year at the 2018 World Retail Congress. Members of their rewards program have spent upwards of $35,000 to redeem on exclusive members-only trips. The store offers unique technology, Color IQ, to identify specific foundation shades to match customers to products.
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    Sneaky Ways Sephora Gets You To Spend Money
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Komentáře • 1,3K

  • @wendyherrera
    @wendyherrera Před 4 lety +8480

    0:37 the girl that put a sample lipstick directly on her lips has chaotic energy

    • @carolinex2390
      @carolinex2390 Před 4 lety +287

      I almost screamed when I saw her do that

    • @buhkangliwayway
      @buhkangliwayway Před 4 lety +159

      She's a reporter; I don't think she's that good at makeup, she had panda eyes on the forever21 video. Sorry

    • @Qeengish
      @Qeengish Před 4 lety +16

      Oh no 🤦🏽‍♀️😬🤮

    • @skinnypenis1583
      @skinnypenis1583 Před 4 lety +66

      nah she’s just nasty

    • @sleepykat9
      @sleepykat9 Před 4 lety +34

      I did that a few times and I realized that I shouldn't have done that 😭😭😭😭

  • @vanillapuddingpie6067
    @vanillapuddingpie6067 Před 4 lety +16290

    I leave Sephora empty handed sometimes and I’m proud of it lol

    • @ctalfiyah
      @ctalfiyah Před 4 lety +26

      Me to🤣

    • @jessielovesglam7252
      @jessielovesglam7252 Před 4 lety +113

      I only go there for one product and I’m out. Then the workers there try to sell you other products. I say maybe next time, but could you give me a sample.

    • @jz1578
      @jz1578 Před 4 lety +47

      I leave with a few samples without spending a dime

    • @judithaura
      @judithaura Před 4 lety +44

      I *always* leave Sephora empty-handed. Broke babe right here🙋🏻‍♀️

    • @user-jm5mt8wz4e
      @user-jm5mt8wz4e Před 4 lety +26

      i went there just to parfume myself and then leave

  • @louisjenson4
    @louisjenson4 Před 4 lety +13085

    WHO PUT THAT TESTER LIPSTICK ON THEIR DAMN LIPS

    • @luiysia
      @luiysia Před 4 lety +545

      people are animals😷

    • @paulkuijpers
      @paulkuijpers Před 4 lety +264

      Omg I was thinking the same thing!!

    • @wendyxkuma
      @wendyxkuma Před 4 lety +434

      More people than you could ever imagine.

    • @HLKawaii
      @HLKawaii Před 4 lety +173

      i literally gagged

    • @zaria5785
      @zaria5785 Před 4 lety +301

      Probably a good idea to put a "hygiene tip" near those lipsticks and make sure Q-tips are well stocked. Also need to educate the staff on how to approach and engage with customers to teach them.

  • @aceshah6671
    @aceshah6671 Před 4 lety +10687

    And this video is another sneaky way how Sephora market themselves.

    • @nwgverified
      @nwgverified Před 4 lety +34

      Yassss

    • @rockycycle2682
      @rockycycle2682 Před 4 lety +37

      Exactly.

    • @jamanewman3157
      @jamanewman3157 Před 4 lety +51

      Lol I was thinking the same thing!! God I spend way to much money at that place!!!! When I first started shopping with Sephora it was 2017 I believe within 5 months I was Rouge so I am Rouge until December 2021! insane when they get people they got them!! Until they realize all the shit they could have done with that hard earned money they've spent at sephora.... Me!!!! 🙋

    • @queenkatara7861
      @queenkatara7861 Před 4 lety +33

      Yeah like doesn’t ulta have a better reward system and more (and better) sales? I wouldn’t say that they’re necessarily that amazing when it comes to customer rewards but the video acts like they are.

    • @jamiecisfemalesheher5250
      @jamiecisfemalesheher5250 Před 4 lety +2

      Shit you’re right-

  • @HayleyMarie72
    @HayleyMarie72 Před 4 lety +4775

    They always get me when it comes to the travel size line 😂

    • @janined.2675
      @janined.2675 Před 4 lety +21

      Girl, same!

    • @f4iry431
      @f4iry431 Před 4 lety +133

      Hayley Marie same, but I spend my money on the travel size product because I never use the fuel sized product fully

    • @HayleyMarie72
      @HayleyMarie72 Před 4 lety +19

      Ko Ko yes don’t get me started on the travel size perfumes 😩😩

    • @13Grneyez
      @13Grneyez Před 4 lety +7

      Hayley Marie next to the damn register lol

    • @payettelune6076
      @payettelune6076 Před 4 lety +18

      They are just so small and portable how could we not... 😂

  • @vivstnguyen
    @vivstnguyen Před 4 lety +6681

    wow. they put their more expensive items on top bc it’s more accessible to ppl but JOKES ON THEM IM TINY THEY CANT GET MEEEE

    • @vivstnguyen
      @vivstnguyen Před 4 lety +13

      LagiNaLangAko23 😹😹

    • @bekahsue418
      @bekahsue418 Před 4 lety +87

      Also so children can’t reach them lol. I’ve had so many kids knock things off of our gondolas and break them

    • @cybellejohnson6978
      @cybellejohnson6978 Před 4 lety +37

      Supermarkets do this as well. The expensive cereals are at eye level, the knockoffs are on the lower shelves.

    • @LPSCANDY10
      @LPSCANDY10 Před 4 lety +6

      SAME BUT THERE'S SOME STUFF I DO WANT BUT THEY'RE WAY TOO HIGH FOR ME TO REACH RIPP

    • @vivstnguyen
      @vivstnguyen Před 4 lety

      Adèle Boyle hehe 🥳

  • @b.f.2718
    @b.f.2718 Před 4 lety +4342

    Sephora doesn’t have to sneak me, I know exactly what I’m doing in there lol

  • @sweetlikepeeeachtree2018
    @sweetlikepeeeachtree2018 Před 4 lety +1029

    They can’t trick me I have about $4 to my name

  • @tahax7155
    @tahax7155 Před 4 lety +2091

    Fenty aisle is dangerous
    You go there you buy something

    • @sarahcobain3501
      @sarahcobain3501 Před 4 lety +161

      Rihanna made sure the makeup was good quality unlike kylie. Thats why i rather go to sephora or ulta...

    • @pelosuelto70
      @pelosuelto70 Před 4 lety +70

      Guilty of this... But Fenty has my perfect shade, can't complain 😀

    • @buhkangliwayway
      @buhkangliwayway Před 4 lety +43

      @@sarahcobain3501 what do you expect, her family is only money hungry narcs (any of the terms you're thinking could be applicable lol) 🤷🏻‍♀️

    • @liete-sl2wg
      @liete-sl2wg Před 4 lety +10

      I almost bought another foundation even tho mine was half way used

    • @lalisamanoban1366
      @lalisamanoban1366 Před 4 lety +1

      @@buhkangliwayway are you talking about kylie or riri 😂

  • @potatomatop9326
    @potatomatop9326 Před 4 lety +3424

    Idk what sephora is but my net worth is $1

  • @DanielaRojano
    @DanielaRojano Před 4 lety +808

    *I always feel ugly af whenever I go to Sephora*

  • @lillyparker1484
    @lillyparker1484 Před 4 lety +2276

    now, no... color iq in Sephora is NEVER right💀💀

    • @mzbieberfeiver85
      @mzbieberfeiver85 Před 4 lety +36

      Lilly Parker facts

    • @SauceandSauce
      @SauceandSauce Před 4 lety +2

      !!!

    • @raluci
      @raluci Před 4 lety +41

      We don’t even have that

    • @isateasane
      @isateasane Před 4 lety +145

      This ! I got color IQ'ed and tried foundations recommended by it. I look like I went to the cheapest spray tan place got the opposite undertone 3 shades too dark. Might as well recommend me a blue foundation you damn color IQ.

    • @Secretcrushonglam
      @Secretcrushonglam Před 4 lety +20

      I went to several Sephora stores in France and they don't even have that color IQ thing...

  • @victoriauntariu1457
    @victoriauntariu1457 Před 4 lety +596

    Lmao the staff at Sephora in my country look at you like you're a thief and all they do is stay behind your back and stare unpleasantly if you try more than 1 product

    • @user-lu4xp7iv8c
      @user-lu4xp7iv8c Před 4 lety +59

      Victoria Untariu me and my sister got followed by a Sephora worker *racial profiling intensifies*

    • @arrusz227
      @arrusz227 Před 4 lety +19

      So true.. same in my country

    • @MissGenie0607
      @MissGenie0607 Před 4 lety +34

      Omnisis
      it could be racial profiling but also they’re trained to do that. I don’t think I’m getting racially profiled but I’m still uncomfortable when they follow me and I wished they’d stop following me 😭 I’ll ask for help if I need it.

    • @MissGourmandefr
      @MissGourmandefr Před 4 lety

      Ikr same!!

    • @user-lu4xp7iv8c
      @user-lu4xp7iv8c Před 4 lety +45

      Alice Oh I think it is. Every time I go with my sis or any family member, we only get followed. Always a worker peaking at us and stuff, the only black people in the store. They already help us, and then keep following us. This happens to a lot of black women at Sephora. Next time this happens to me I’m hurting someone’s feelings idgaf

  • @tanoshineko
    @tanoshineko Před 4 lety +474

    This is a good Sephora commercial. A veil so thin it crumbles.

  • @elise2686
    @elise2686 Před 4 lety +2715

    "sneaky" selling just means actually providing good in person selling services- make up removers, samples, color id. it's just good business. not too sneaky.

    • @rebeccawan3088
      @rebeccawan3088 Před 4 lety +101

      yeah people should actually be glad they don't have to go to department stores with snobby sales assistant and shitty service. But people have to complain about everything these days ......

    • @kaizey
      @kaizey Před 4 lety +55

      This is so obviously a Sephora ad. Everything they said in this video is a sales pitch, not a negative.

    • @tiacruise19
      @tiacruise19 Před 4 lety +3

      ur right its more like a win win

    • @user-gm6ho9sq2v
      @user-gm6ho9sq2v Před 4 lety +2

      I don't think they are that sneaky or clever anymore, just evil.

    • @CP-ls9dl
      @CP-ls9dl Před 2 lety +7

      @@kaizey I use to work for Sephora and as an ex employee I actually think their business model and goals have always had the best interest for the customers in mind. While of course increasing sales is always a primary motive, I think their goals do focus on making sure a customer gets what they really want as the end result, whether it starts with makeup and ends with skincare. That was a value I as a person always held dear and was proud to represent in their culture.

  • @_empty_4945
    @_empty_4945 Před 4 lety +342

    “Sephora carry’s things you can’t buy anywhere else”
    *laughs in korean*

  • @nafeesa1269
    @nafeesa1269 Před 4 lety +403

    I go to sephora and look at all the amazing products then I see the price and cry in brokenness

  • @queen_j1422
    @queen_j1422 Před 4 lety +712

    They NEVER trick me. I go in for specific items, I get them and leave!!!!

    • @radhiadeedou8286
      @radhiadeedou8286 Před 4 lety +5

      How do you do that? Please teach me

    • @neko_doll5122
      @neko_doll5122 Před 4 lety

      Same

    • @user-tz1sj4uv6s
      @user-tz1sj4uv6s Před 4 lety

      Me too, but this got me when I was younger

    • @ioannaioannidou9644
      @ioannaioannidou9644 Před 4 lety +24

      @@radhiadeedou8286 Personally when I go shopping I prefer using cash over credit cards, so I can see how much I spend (feel how much money I will lose) and probably reconsider a purchase. Also really think what you consider a need if you have many products. Lastly dont fall int the trap of sales, buy sth you see yourself using up . Hope that helps 😁😁

    • @radhiadeedou8286
      @radhiadeedou8286 Před 4 lety +1

      @@ioannaioannidou9644 you're right I always use cash too. I guess my problem is when I'm out of town, there's something about trips and vacations that makes money feel different and there's always a stupid reason to buy like we don't have this product back home or whatever, then I go home and realize all the mistakes I made

  • @honeybun7926
    @honeybun7926 Před 4 lety +1544

    Personally Ulta is the one that gets me to spend more 😂

    • @Rvya_0995
      @Rvya_0995 Před 4 lety +33

      All those cheap sample size gifts and goodies are like a call to spend like 30 to get a 1 dll goodie

    • @NotDaveGahan
      @NotDaveGahan Před 4 lety +67

      They always do sales and that keeps my stingy ass happy.

    • @piaichiban27
      @piaichiban27 Před 4 lety +9

      Morphe and Mario Badescu is my weakness in Ulta.

    • @solarlola5953
      @solarlola5953 Před 4 lety +15

      Hate ulta rude and poor costumer service

    • @LADYJAYY19788
      @LADYJAYY19788 Před 4 lety +13

      Same and their rewards program is better.

  • @LifeOfTheParty323
    @LifeOfTheParty323 Před 4 lety +239

    I haven't shopped there in years. You spend $100 for them to be like "you could use your points to get this toothpick" BYE!

    • @sofiaask2167
      @sofiaask2167 Před 4 lety +8

      LosAngeles.323 I LOVE Sephora, and spend too much money there. But man, you are right. Their point-system SUCKS

    • @Kuttie03
      @Kuttie03 Před 4 lety +3

      LosAngeles.323 😂😂sooo true!!!

    • @Ayzlin
      @Ayzlin Před 4 lety +2

      😂😂😂

    • @davidsilvarz
      @davidsilvarz Před 2 lety

      LMAOOO i just started working there and i couldn’t agree more. the point system isn’t the best

  • @DanielIles
    @DanielIles Před 4 lety +638

    My wife will drop a dime at Sephora,
    *BUT WHEN IT COMES TO ULTA*

  • @raven50x
    @raven50x Před 4 lety +5108

    They need a daycare for men who have to wait for their wifes/gf's

    • @bums009
      @bums009 Před 4 lety +64

      Lmaoo

    • @bums009
      @bums009 Před 4 lety +247

      @Diana21692 women are scared of it too, but for different reasons loool

    • @Kari_naim
      @Kari_naim Před 4 lety +101

      @Diana21692 unless they're either gay or South Korean

    • @strawberrykun6136
      @strawberrykun6136 Před 4 lety +6

      Mother's and sisters too

    • @notsocute7292
      @notsocute7292 Před 4 lety

      Aka me

  • @kayteeprobablysings
    @kayteeprobablysings Před 4 lety +348

    ShE pUT the liPstIcK On hEr MouTHHhhhHh omfg

  • @bluejedi723
    @bluejedi723 Před 4 lety +298

    I can't afford to walk into a sephora

    • @carmacharmella2769
      @carmacharmella2769 Před 4 lety +10

      I can’t afford to think about Sephora

    • @spooky961
      @spooky961 Před 4 lety +1

      CarmaCharmella27 can't afford to talk about Sephora

    • @jamestyler114
      @jamestyler114 Před 4 lety

      At least get the ordinary if u get a chance their prices are dirt cheap.

  • @TJ-qs2vb
    @TJ-qs2vb Před 4 lety +285

    Well idc, Sephora is still my Disneyland

  • @mirainegai
    @mirainegai Před 4 lety +710

    nah son, ULTA gets my money cuz they got drugstore products so they win for that; also their points system is WAY better than Sephora's

    • @peachcampanella
      @peachcampanella Před 4 lety +4

      And you can stack $20 off as well as $3.50 off $15 coupons on top of store sales (but not for clearance). I only shop there when I have a coupon, and I always get makeup less than I would at Walmart. And I also get extra points.
      Then when I redeem points, I can also stack them with coupons. I got Colourpop's Frozen 2 collection for $0. Then I got my birthday gift for 1¢.

    • @zoereiter5872
      @zoereiter5872 Před 4 lety

      ρεαcн•cαɱραηεllα you should’ve gotten your birthday gift for free not for a penny. i’m not sure if that matters to you or not but the birthday gifts are rung up by someone as a penny or free and if they aren’t then the manager sometimes has to come and change it to free.

    • @ofgraham
      @ofgraham Před 4 lety +6

      I wish there were Ultas in Canada because I would shop there so much!

  • @ninjanerdstudent6937
    @ninjanerdstudent6937 Před 4 lety +45

    This is the longest Sephora ad I have ever watched.

  • @soonagotash
    @soonagotash Před 4 lety +143

    As a sephora associate I can't agree more. Plus what people don't also realize is that we struggle from trying not to buy the latest product, especially when we are around it from 6 to 8 hours every day. I can tell you this, 90 percent of my pay sadly goes straight back to sephora.

    • @saduu94
      @saduu94 Před 4 lety +12

      Youn Bora not mine. And I work at Sephora too. My store gives a lot of gratis and I’m not that insane about it. As soon as the uniform comes off so does the makeup craze.

    • @soonagotash
      @soonagotash Před 4 lety +9

      @@saduu94 hey girly. I'm so glad you brought that up. I almost forgot to mention that I work inside a jcpenney sephora and our gratis is definitely depressing. We are lucky it we get more than 4. And recently our gratis person hasn't given us anything for the past 3 months, I heard this has never happened before, but I'm definitely sure that's why me and the other girls end up splurging sometimes on a lot of the products. Then again every store is a case by case.

    • @saduu94
      @saduu94 Před 4 lety +4

      Youn Bora aw man ): I’ve heard about the Sephora inside JCP stores have it rough. Try to switch to a free standing Sephora I swear they’re so much better. No white tile 😅 hugs!

    • @soonagotash
      @soonagotash Před 4 lety +5

      @@saduu94 ahahaha the closest one is 5 hours away and I'm currently in college but plan on transferring to a free standing once I move. Cheers!

    • @ponytailb3454
      @ponytailb3454 Před 4 lety +8

      Youn Bora just FYI I worked at a SiJCP and transferred to a freestanding Sephora and had the worst experience they treat you like they are better than you bc you came from a JC Penney Sephora the discrimination was so bad that after I put my 2 weeks in I called corporate. I explained everything to them and they overnighted a debit card to the Sephora store with 2 weeks worth of pay. I didnt even have to work the rest of the 2 weeks and they told me to feel free to apply to Sephora in the future. You should have seen the looks on my managers faces when I came in the next morning to pick up that debit card. Joke was on them in the end 🤪

  • @laylaa.7065
    @laylaa.7065 Před 4 lety +595

    I used to be so addicted to Sephora and literally any make up store but I'm 18 now and I don't remember the last time I've been to one. I realised how much I've been spending on make up considering the fact that they're pricier over here where I live and now all I have is a small make up bag I can bring everywhere. Most of them are drug store make up.
    A lot of women these days are tempted to get anything from a make up store because of what the media tells them. The unexplainable hype towards highlighters? The idea of wanting to own each eyeshadow shade ever invented? Sure, make up is art but it really isn't practical for everyone on a daily basis. Most of us women just need a bit of coverage and colour to glow from within and not pounds of 'instagram' make up.
    But at the end of the day, we all have our own choices and decisions to make. So YOU DO YOU but if you're doing it for something else then girlll let's save up that money.

    • @leslier278
      @leslier278 Před 4 lety +31

      Lol I'm the opposite, when I was in hs/young teen I never really bought a lot of makeup let alone Sephora makeup. It's not until now that I'm older and have a job that I actually go and spend money there. but I try not to spend a lot, I only tend to buy things I need (like skincare lol) so yeah, I agree, most women don't need a bunch of makeup, just a few essentials 👍

    • @wowohwow7380
      @wowohwow7380 Před 4 lety +8

      Yeah the only “high end makeup products” I buy are just eyeshadows and concealer but other than that the drug stores way better a lot more choices cheap and usually less ingredients

    • @soroneir1260
      @soroneir1260 Před 4 lety +4

      Correction: No woman needs any makeup.

    • @anaduro5796
      @anaduro5796 Před 4 lety +19

      So you basically realized Sephora is expensive once you became an adult and had to spend your own money instead of your parents' on the products?

    • @laylaa.7065
      @laylaa.7065 Před 4 lety +5

      Ana N Nope. In my country, I'm still not allowed to work so I still have to use my parents money..

  • @cherryontop1137
    @cherryontop1137 Před 2 lety +3

    Oddly enough, the longer I hold onto something as I'm walking around the store, the higher the chance I'll realize I don't actually need it and put it back.

    • @6a66y69
      @6a66y69 Před 2 lety +2

      Me too! If I’m so hesitant about it, I put it back

  • @audreyjosephine9165
    @audreyjosephine9165 Před 4 lety +21

    marketing majors are like "was this a secret?"

  • @GO-sz1nv
    @GO-sz1nv Před 4 lety +24

    "Their robust rewards program" -A person who clearly isn't a Beauty Insider 😂

  • @ClioMako
    @ClioMako Před 4 lety +42

    When you are disciplined and conscious, none of these petty money spending strategies you are bombarded with work.

  • @tsunderechild2777
    @tsunderechild2777 Před 4 lety +183

    Meanwhile at shoppers drug mart you now can redeem points for Botox, laser hair removal and more whereas Sephora all the good point perks sell out and the rest are a joke.

    • @laurenj6974
      @laurenj6974 Před 4 lety +3

      WHAT?! This is totally new information for me! Which SDM does this?

    • @TheBohemianStyle
      @TheBohemianStyle Před 4 lety +1

      I never heard that SDM have points for Botox

    • @mufffin777
      @mufffin777 Před 4 lety +3

      @@TheBohemianStyle In the toronto area only.

    • @laurenj6974
      @laurenj6974 Před 4 lety +2

      @@mufffin777 Ok but WHERE in Toronto? There has to be hundreds of SDM locations and I've never seen one offering botox

    • @rafaellapolo
      @rafaellapolo Před 4 lety +1

      @@laurenj6974 its called the beauty clinic at don mills and lawrence

  • @leahsegura6614
    @leahsegura6614 Před 4 lety +102

    I’m fully aware of all these facts and I am a frequent Sephora customer. It doesn’t bother me that their enhanced experience typically leads to better sales for them. Sephora (and Ulta) is fantastic, they have a very liberal return policy and they give you many opportunities to perfect your purchase needs. As a consumer it is my responsibility to shop responsibly, recognize cost per volume, research ingredients and product quality and determine the needs of my beauty routine.
    Their rewards program can be hit or miss sometimes but I typically will purchase my go to products when I am able to pick up a couple of items with my reward points. Their free 2 day shipping subscription is pretty awesome too because I can replenish my skin care items without having to meet a minimum purchase amount to earn free shipping.

    • @ragenandis2518
      @ragenandis2518 Před 4 lety +1

      Leah Segura I agree, and even sometimes the times where you get a birthday gift or a gift for so many points aren’t so bad. Honestly though, where else am I gonna get good makeup??

  • @ivorysnyder
    @ivorysnyder Před 4 lety +232

    The explanation of the rewards program is completely off... people don't end up spending their points because it's not worth it.

    • @luiysia
      @luiysia Před 4 lety +20

      the points rewards legit suck😂

    • @lindaponce2536
      @lindaponce2536 Před 4 lety +11

      Ivory Snyder lol I have 3,000 points and don’t spend bc the points aren’t worth it. I shop there bc I like the products. If Ulta has them then I go

    • @ivorysnyder
      @ivorysnyder Před 4 lety +7

      Linda Ponce exactly! Like I love minis of products that I want to try or maybe wouldnt buy for myself, but they’re so bad! I don’t want a foundation sample that’s not even enough to cover my face and probably not my shade.

    • @ellejay4497
      @ellejay4497 Před 4 lety +6

      lol--exactly. The rewards program is not good, and the 2-day shipping with Rouge never happens (for me, at least).

    • @luvliallie
      @luvliallie Před 4 lety +3

      all i know is that i got my first ever eyeliner via rewards points but my elf eyeliner works better 🙈

  • @myuuupurin
    @myuuupurin Před 4 lety +218

    Ew don’t use the samples!!! Right on your lips....

    • @graciamaria9218
      @graciamaria9218 Před 4 lety +3

      She passed away 2 days after making this video. RiP.

    • @sparx180
      @sparx180 Před 4 lety

      Bunnitooth I know what an idiot.

  • @gummy5862
    @gummy5862 Před 2 lety +14

    I’ve never understood the hype behind limited edition beauty products. When I buy a beauty product, my plan is to use it almost indefinitely. Like, why would I buy a limited edition moisturizer?

  • @hopeschannel
    @hopeschannel Před 4 lety +492

    personally prefer ulta, sephora’s reward system sucks butt

    • @brendam4607
      @brendam4607 Před 4 lety +61

      I prefer ulta just because they dont follow me everywhere i go !

    • @hopeschannel
      @hopeschannel Před 4 lety +21

      Brenda M that too! I know there’s one location though that the security guard would always follow me or my ex down every. single. isle. just bc we were young so that was definitely annoying but i think they read all the bad yelp reviews of people saying the same thing so he’s backed off a bit

    • @_itsgem_3694
      @_itsgem_3694 Před 4 lety +15

      They always ask if you need anything and if you say no they still follow you

    • @brendam4607
      @brendam4607 Před 4 lety +8

      hope i was always followed every single damn time . At first i thought it was my backpack. I would often go to the mall after school. Once i even left my bag in the front so they didn't think i was "stealing" . I would go with friends and i would literally do nothing but look and they would follow me .. i went in there a week ago to buy a dipbrow , i was dressed nicely and had makeup on and they still followed me even tho i was clearly buying products !

    • @hopeschannel
      @hopeschannel Před 4 lety +4

      Brenda M bro it’s ridiculous!! not to mention it’s always super cramped in there!

  • @maggie206
    @maggie206 Před 4 lety +78

    Ha jokes on them Bc I’m broke and only go to Sephora to get my birthday gift 😏😏😏

  • @sitapatel573
    @sitapatel573 Před 4 lety +146

    Come on....Business Insider you completely forgot the MOST OBVIOUS part of why Sephora has exclusive merchandise: Sephora is owned by LVMH Group, and LVMH Group also owns multiple beauty brands including Benefit cosmetics, FENTY, Dior beauty, Kat Von D, Ole Henriksen, Fresh skincare.
    Also IF Sephora is really "retailer of the year" why did Sephora fail in the UK 🇬🇧?....

    • @zahrak9688
      @zahrak9688 Před 4 lety +14

      Sita Patel well it was in 2018, and the UK isn’t the whole world, the world is bigger than the UK and there are Sephora’s in so many places

    • @leila_de_hautjardin
      @leila_de_hautjardin Před 4 lety +5

      Really ? Where do British girls buy their make up ? I’m curious.

    • @afterthestorm9583
      @afterthestorm9583 Před 4 lety +2

      Leila boots, or superdrug, john lewis department store etc

    • @turquoiseocean6092
      @turquoiseocean6092 Před 4 lety +3

      @@zahrak9688 Nor Is America, America Isn't The Biggest Country Either, That Award Belongs To Russia (I'm Not Russian).
      Sorry If This Sounds Rude

    • @gingerninja6184
      @gingerninja6184 Před 4 lety

      Boots is just to good

  • @kaylanoelle135
    @kaylanoelle135 Před 4 lety +21

    catch me CRAWLING through sephora so I don't even see the most expensive stuff.

  • @0atsyy
    @0atsyy Před 4 lety +11

    1:10 WHAT IS MY TEACHER DOING AT SEPHORA IN THE REFLECTION 😳

  • @deborahnava9254
    @deborahnava9254 Před 4 lety +4

    Jokes on Sephora..I can’t afford to walk in there

  • @junexgalaxy
    @junexgalaxy Před 4 lety +56

    *goes to sephora to test out theory*

  • @anticapdaisy380
    @anticapdaisy380 Před 4 lety +7

    Last week I walked into sephora, put on a full face of makeup and left without buying a thing. It was awesome.

  • @SuhannaDeSilva
    @SuhannaDeSilva Před 4 lety +18

    The full sized Glam Glow is $77 in Canada and $105 for the deluxe size 🙃

  • @marswizzle
    @marswizzle Před 4 lety +16

    What you're essentially telling me is that Sephora has brilliant marketing

  • @matchasketch8224
    @matchasketch8224 Před 4 lety +10

    Question: Have you ever left Sephora with way more products than you intended to buy?
    Me: No.

  • @EMMYMXNC
    @EMMYMXNC Před 4 lety +18

    "Sephora is sneaky about making you spend money because they let you try out what you wanna buy before you buy it." 🤦‍♂️

  • @veronicahaughton4669
    @veronicahaughton4669 Před 4 lety +13

    Honestly, this just sounds like every makeup store in Korea...
    You want samples? Go shopping in Seoul.. you're have enough samples to last you for months haha

  • @chuuu4610
    @chuuu4610 Před 4 lety +2

    0:38 0:56 The clips of people applying the tester lipstick and foundation on their faces gave me anxiety... I don’t even touch my face while I’m out without cleansing wipes out of fear of breakouts.
    Sephora actual gives out so little samples with purchases though and they’re overpriced compared to a lot of online retailers. I think I only go into sephora specifically for the item I am looking for if I’m in a rush and don’t want to wait for shipping so I hardly ever browse while I’m in there.
    I’ve seen people leave with amounts of makeup that cost like 4 ipads worth of money

  • @sni8105
    @sni8105 Před 4 lety +100

    And then there is me who carry calculator to shop, calculating price per gram everytime.

  • @sevenes7
    @sevenes7 Před 4 lety +23

    when ur not likely to buy more cause ur on a budget

  • @karinnamarie2131
    @karinnamarie2131 Před 4 lety +1

    For anyone curious the whole putting products that they want to sell on the top shelf is actually used in basically every physical retailer that has shelves. we are more drawn to eye level and slightly below. This is why in grocery stores you see more childlike cereals on the bottom shelves and more practice cereals on the upper mid shelves. Stores put a ton of effort into the placement of their products and they often use a planogram to plan out where everything is going to go. Companies even make deals with certain retailers and pay significantly more for eye level placement. its really interesting the physiology behind placement and the impact it has on our purchasing habits.

  • @ownsbytessa
    @ownsbytessa Před 4 lety +8

    I never buy things from sephora bcos their employees follow me everywhere. The idea of someone following me everywhere when I'm looking for the products that i want to purchase was so uncomfortable. So i ended up leaving the store empty handed.

  • @WindsweptBeauty
    @WindsweptBeauty Před 4 lety +12

    Thanks for reminding me it’s almost time to get my free birthday Sephora gift 🤗

  • @chichan9013
    @chichan9013 Před 4 lety +44

    Oh, didn't know that. Tho I don't spend that much on make ups. 😂

    • @davidwright3018
      @davidwright3018 Před 4 lety +11

      Good for you, some of the women here in NY spends alot of money to look like a clown.

    • @peacekeeper5473
      @peacekeeper5473 Před 4 lety +7

      Deyyymm gurl, I like your play list.
      You on to somethin'

  • @shellie7559
    @shellie7559 Před 4 lety +1

    I’m from the UK and never been to a Sephora and still watched this, they still bringing people in 😭

  • @Suerte619
    @Suerte619 Před 4 lety +47

    One time I went to Sephora just to buy a concealer. I left with more than what planned. 🤦🏻‍♀️

  • @vaishnavitandra3294
    @vaishnavitandra3294 Před 4 lety +59

    Lol no amount of tricks can make me buy a 60$ moisturizer. At ulta on the other hand, I'm a sucker

    • @Losshe
      @Losshe Před 4 lety

      $60 moisturizer isn't even considered expensive for Sephora. I literally laughed out loud when I saw that $1000 jar of La Mer cream.

  • @sirv8233
    @sirv8233 Před 4 lety +74

    The last time I went to sephora I asked for a light spf cream for the body, the sales assistant comes back with this $21.5 tiny eye cream size product and begins telling me how well it performs. I’m like sis🙂 I asked for a body spf and what you’re trying to sell is obviously not what I want.
    I gave the same description of what I wanted to the pharmacy right around and got exactly what I wanted, in waterproof/ non waterproof, cream, spray, all sorts of volumes and sizes and ended up paying $9, which was the price I expected.
    Another thing I don’t enjoy is how the s.a treats people differently after inspecting them from head to toe. I was testing out the fenty highlighters with a friend and those girls were just there, watching me, making me feel more or less quite uncomfortable

    • @t.a.6193
      @t.a.6193 Před 4 lety +5

      she probably just came back with the tester, that‘s why it was tiny

    • @AwkwardTrencher
      @AwkwardTrencher Před 4 lety +3

      there's different "spotlight" products that Sephora has to try and sell every week which is why I would take any product recommendations with a grain of salt. Also I agree with rudeness of some employees i alwayssss get treated differently when I shop glammed up/no makeup at Sephora. Employees bend over backwards for me when I have a full face on but barely acknowledge me when I have nothing on (which is ironic bc that's when I spend the most money anyways)

    • @Genevieve1023
      @Genevieve1023 Před 4 lety +1

      Report them. Always go online and tell corporate about bad service. They're not supposed to act like that.

    • @Losshe
      @Losshe Před 4 lety +7

      But why would you look for a body sunscreen at Sephora? Unless you're looking for a specific brand that only Sephora carries, any basic drugstore body sunscreen would be sufficient

    • @rdc197810
      @rdc197810 Před 4 lety

      @@Losshe she may have thought they'd have a well priced Sephora brand. Sephora has been trying to compete with Ulta by offering lower cost options.

  • @lenalee7241
    @lenalee7241 Před 4 lety +5

    "It feels like it's already in your possession and you need to purchase it" sounds wrong on so many levels.
    Holding & testing is just part of the whole decision making process. If you have more time it just gives you more confidence to purchase because you've spent more time affirming your decision.

  • @WintrBorn
    @WintrBorn Před 4 lety +3

    Avon had a thing in the 80s to color match, as well as scents that go with your tones. It was a pretty awesome little laptop and printer.

  • @dokessezeaka5159
    @dokessezeaka5159 Před 4 lety +3

    I've only been to Sephora around 4 times and it was mostly to get a free makeover, bought 2 items with my own money and got freebies afterwards. My mum really wanted this eyes shadow tin, it only had one color for $46 and she quickly put it down

  • @peachcampanella
    @peachcampanella Před 4 lety +5

    I always leave Sephora emtyhanded or with the birthday gift. Or I let my family use my rewards card, then I use the points to redeem stuff.

  • @doll_dress_swap1269
    @doll_dress_swap1269 Před 4 lety

    When I was in Taiwan and Korea, it was pretty standard procedure to have sample containers and cleaning stations in stores. It was interesting to come back to the States and realize I couldn't easily try products before buying. I haven't shopped much at Sephora before, but now I want to check it out!

  • @solcarlosofficial
    @solcarlosofficial Před 4 lety +2

    Ulta is better

  • @g18lu
    @g18lu Před 4 lety +4

    They're making it sound like we're mad at them, we aint mad, we love sephora!

  • @DanicaDelRey
    @DanicaDelRey Před 4 lety +12

    i feel like testers and free samples are different !

  • @syerralariviere
    @syerralariviere Před rokem +1

    people buy a lot, but as a Sephora employee, we get tons of returns too lmao 😂

  • @ninjanerdstudent6937
    @ninjanerdstudent6937 Před 4 lety +2

    Business Insider: Have you ever left Sephora after buying more products than you intended?
    Me: No.
    Also me: What’s Sephora?

  • @subaru08STI
    @subaru08STI Před 4 lety +6

    James Charles needs this 😂 1:18

  • @MonicaAdrianna
    @MonicaAdrianna Před 4 lety +3

    Lmao did they just say “robust reward program”? 😂😂😂😂😂

  • @ehfos
    @ehfos Před 4 lety +1

    ive literally never been to a sephora in my life, why am i watching this 🤣

  • @flamerssoul
    @flamerssoul Před 4 lety

    Thanks for the tips about the cheaper items, I'll be looking down from now on

  • @thegoogs
    @thegoogs Před 4 lety +36

    This video was poorly researched. In response to the first claim of keeping almost all products in store - in actuality, they don’t keep 25-30% of their SKUs in the majority of stores, they’re available online only. Second huge missed point is their flash shipping program. They introduced this in 2015, offering two day shipping for $15 per year. By being one of the first brick and mortar retailers to build out this channel, they became the “amazon prime of beauty products,” guaranteeing consumers can get their items faster than any of their competitors.

    • @jamanewman3157
      @jamanewman3157 Před 4 lety +1

      Oh my God Sephora shipping is insane and I love it no place compares except MAC Cosmetics they have Sephora type shipping most the time LOL!! But to be honest that's why I always mostly only shop sephora is because I know I'll get my stuff fast!! They at least did that right!! Although sometimes they Slack & get all my money it's still my number one 😆 retailer!!!

  • @breezybriza19
    @breezybriza19 Před 4 lety +9

    Trying out products = smaller size
    Saving money (only if the product works for you) = bigger size

  • @Dr.SomyaArya
    @Dr.SomyaArya Před 4 lety +1

    I've never been to a Sephora store. Kinda feeling proud rn. Lol

  • @sophienatera
    @sophienatera Před 4 lety +1

    They also let you return things if it doesn't suit you which is one of the major reasons I like to shop there. If I don't end up liking the foundation I can return it, while at other department stores you can't do.

  • @blushedpoppies4150
    @blushedpoppies4150 Před 4 lety +3

    They get me with the kits/sets and sales 😅. I’m like omg such a good deal then before I know it I’ve spent 50 dollars 😪

  • @welbia6380
    @welbia6380 Před 4 lety +8

    Me dropping Low at Sephora for the low prices

  • @dionnaly7186
    @dionnaly7186 Před 4 lety

    I always go to decors with my friends, they always leave with bags and I leave empty handed lmao

  • @alessandramontes8318
    @alessandramontes8318 Před 4 lety +17

    I will leave Sephora with one item but at ulta I can buy like 5 for the same price as that one Sephora item

    • @6a66y69
      @6a66y69 Před 2 lety +1

      That’s because ulta has drug store brands

  • @dearfutureme2929
    @dearfutureme2929 Před 4 lety +3

    Y am I watching this?? I’m English.. Sephora isn’t a thing here!! 😂😂

  • @anaeden6229
    @anaeden6229 Před 4 lety +64

    I only shop the minis because I can never use a whole product before it expires or dries up!
    We don’t need full sized products in everything!

  • @auraverse6656
    @auraverse6656 Před 4 lety

    Lol I’m still going to shop there because the staff is so helpful and kind. When I first started doing makeup, the staff helped me and recommended products and told me how to do it.

  • @suzysasse
    @suzysasse Před 2 lety

    “A whopping $59.” LOL

  • @erwanherve5494
    @erwanherve5494 Před 4 lety +3

    0:50 does someone have the source please? I may need it for my thesis :)

  • @tenkenryujin295
    @tenkenryujin295 Před 4 lety +5

    But since I’m short, I can’t see the upper part so I’m haft safe xD

  • @jenniedwomoh4714
    @jenniedwomoh4714 Před 2 měsíci

    Thanks
    I really learnt alot for my brand

  • @zziaoe6940
    @zziaoe6940 Před 4 lety

    I don’t think we have Sephora in the UK but this is why I always look for what I need online before visiting the store so I know what products I need and don’t buy stuff in-store I don’t need

  • @samanthat.4281
    @samanthat.4281 Před 4 lety +5

    Every time I walk into Sephora it seems so expensive. Like one jar of cream is $70. I do most of my skincare shopping off Amazon, Walmart, and CVS. I’m not paying more than $30 for a makeup or skincare product.

  • @mayumiueyama2252
    @mayumiueyama2252 Před 4 lety +18

    I could've sworn you guys uploaded the same topic a couple of days ago. Am I mistaken😥

    • @mayumiueyama2252
      @mayumiueyama2252 Před 4 lety +2

      @@monstravictorious i thought i was having deja vu. Thanks!

  • @vnssz
    @vnssz Před 4 lety +2

    Well watching this 5 minute video pretty much felt like I was in marketing class

  • @WhenYoureAlexa
    @WhenYoureAlexa Před 4 lety

    Always do full size/mini price comparisons yourself. There's been a few products I've bought full size of (knowing they're typically more economical) just to notice they actually weren't.

  • @lunalevi7482
    @lunalevi7482 Před 4 lety +6

    Fun fact: I've never bought anything from Sephora
    How did I do it?
    Easy, I don't have money 😊

  • @rorym7573
    @rorym7573 Před 4 lety +79

    I hate Sephora b/c it’s so small and crowded, Ulta is 20 times better

    • @lovelyardie
      @lovelyardie Před 4 lety

      I like sephora and Ulta for different things. Like, if I want to try a new product, I always go to Sephora. No offense to anyone who works at Ulta, but anytime I have someone shade match me at Ulta, I s2g they must be on drugs. They put me 3 shades dark and with an orange undertone and try to rush me out the door. Sephora is pretty good and their employees (in my experience) will spend a long time making sure the shade and undertone is right, using several different types of lighting. However, if I know what I want I'll go right into Ulta. So basically it depends on if I have to interact with staff or not, lol.

  • @Fulidu
    @Fulidu Před 4 lety

    Stuff most supermarkets also do (cheaper stuff on the bottom shelves, travel sizes respectively sweets in check-out lines, rewards programm)...

  • @lavayuki
    @lavayuki Před 4 lety

    This and also Victoria's Secret make me spend way more than I intended.