McDonald's Worker Reveals Why You Should Always Ask For A Receipt

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  • čas přidán 1. 12. 2017
  • For the most part, we don’t think too much about getting a receipt for our fast food purchases. If we’re ordering a Big Mac and fries at McDonald’s, we probably have a good idea of how much we’re paying, so we won’t need to save proof of purchase. However, one McDonald’s employee has talked about why you should always ask for a receipt, even if you won’t need it after you leave the restaurant. It makes sense when they explain the reasoning for it, so let’s take a look at why you should always ask for a receipt, according to a McDonald’s worker.
    #McDonalds #Tips #FastFood
    Read Full Article: www.mashed.com/97847/mcdonalds...
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Komentáře • 4,4K

  • @MashedFood
    @MashedFood  Před 6 lety +4909

    Do you get a receipt?

    • @xp77254
      @xp77254 Před 6 lety +95

      Mashed always

    • @SupesMe
      @SupesMe Před 6 lety +120

      I will now

    • @MikeJ122o
      @MikeJ122o Před 6 lety +36

      Only if there are survey codes to win money, not food coupons.

    • @marykacyy6802
      @marykacyy6802 Před 6 lety +87

      Mashed But,.. doesn't McDs already give the person a receipt, when would we ask for it when they give the customer the receipt right after placing the order

    • @Jay-jb2vr
      @Jay-jb2vr Před 6 lety +12

      Michael Jastrzebski Haha I always write fake number codes on the receipts to get free food lol

  • @sjcohen4444
    @sjcohen4444 Před 6 lety +4793

    That explains why I got a 2 lb lobster when all I ordered was a coffee.

    • @mikehunt4830
      @mikehunt4830 Před 6 lety +247

      RTB0234 why are trying to win an argument when you clearly lost

    • @derstock2278
      @derstock2278 Před 6 lety +95

      Boi, you made my day today lmao,

    • @Digger-Nick
      @Digger-Nick Před 6 lety +114

      RTB0234 Man are you dumb lmao

    • @andrueis
      @andrueis Před 6 lety +117

      RTB0234 you tried peanut brain, you tried

    • @maui2745
      @maui2745 Před 6 lety +4

      Shansen lol

  • @donlovett6267
    @donlovett6267 Před 6 lety +3138

    You could be the most important person to walk into McDonald's and the ice cream machine would still be broken

    • @brandonridener9421
      @brandonridener9421 Před 6 lety +25

      Captain_Derps1 From experience yes

    • @xhale671
      @xhale671 Před 6 lety +19

      Only in murica

    • @yourmom6833
      @yourmom6833 Před 6 lety +2

      Captain_Derps1 YESSSSSSSS 😂😂

    • @jooheonsdimple5920
      @jooheonsdimple5920 Před 6 lety +57

      Am I the only person who has never experienced a broken ice cream machine? Lol

    • @brandonridener9421
      @brandonridener9421 Před 6 lety +20

      Jooheons dimple I worked there and it was only broken like once. And cleaned like 3 times in a period of 8 months.

  • @HalseyHFW
    @HalseyHFW Před 6 lety +382

    Lol as if the average McDonald's employee gives a rip about secret shoppers.

    • @SSobotkaJr
      @SSobotkaJr Před 5 lety +26

      I happen to be an "average" employee for McDonald's, and yes we DO care about secret shoppers.
      If we get too many bad ratings, this forces our franchise owner to alert the area super or patch supervisor, and they come in after to see if anything needs to be "fixed" -- from seeing that procedures are being followed, to repairing equipment if it's broken, or right up to firing employees because they're not doing their job.
      Its always imperative that we keep our eyes out for mystery shoppers, because in this day and age -- especially where some of us depend on these jobs to keep our families and ourselves from being homeless or worse -- we cannot afford to screw things up.

    • @raymondpok
      @raymondpok Před 5 lety +31

      I work there at we don’t give a fuck

    • @Lalo-ro9sg
      @Lalo-ro9sg Před 5 lety +13

      Same, i’m just trynna make a buck

    • @kevinbing2699
      @kevinbing2699 Před 5 lety +5

      Steph Bond the McDonald’s I worked at gave no care about secret shoppers. Until we got enough bad ratings and we all to do a training session and the franchise owner had to renovate the restaurant. After all this we started caring about secret shoppers.

    • @MichaelP-ke1tm
      @MichaelP-ke1tm Před 5 lety +2

      @@SSobotkaJr
      Theres such a high turnover rate for fast food workers that owners would rarely fire anyone

  • @OAleathaO
    @OAleathaO Před 6 lety +152

    While asking for a receipt might get you better food/service, I find more often I have to check the bag before I drive away to make sure what I ordered is actually in the bag. After a couple of times of getting home and finding items missing I always check the bag now.

    • @Floridafanatic28
      @Floridafanatic28 Před 5 lety +1

      Same!

    • @YellowKurt
      @YellowKurt Před 5 lety

      Aleatha Vogel it’s such a shame but got to nowadays

    • @amykgolden-hawkins4242
      @amykgolden-hawkins4242 Před 5 lety +1

      Aleatha Vogel - something I tell my husband and kids to do before pulling away from the window cuz 9x out of 10 something won't be in the bag
      And while on the subject of annoyances... how about when someone is told to pull fwd and wait for someone to bring your food out ... the driver pulls just enough to be out of the way of the window BUT hard for the person to go around them.

    • @eagleeye8916
      @eagleeye8916 Před 5 lety

      Aleatha I'd slip you my number n add super size what you ordered 😊

    • @sweetolives2467
      @sweetolives2467 Před 2 lety +1

      Always check your bags

  • @Echocookie8948
    @Echocookie8948 Před 6 lety +1856

    You should get equal treatment regardless of asking for a receipt. You should ask for a receipt so you can prove they fucked up your order.

  • @Andysaid420
    @Andysaid420 Před 6 lety +369

    I've never been to a McDonald's in which they made getting the receipt an option... They always hand it to me either with my change or in my bag

    • @sidbrun_
      @sidbrun_ Před 6 lety +14

      Nowadays all the McDonald's have a screen which spits out a receipt anyway

    • @mrseenitherefirst3383
      @mrseenitherefirst3383 Před 6 lety +2

      Asking for them makes them aware of your gap status in the event you were an mystery shopper

    • @davidmiscavige5663
      @davidmiscavige5663 Před 6 lety +2

      Hence the video said ask when you're ordering.

    • @Rr4wrRr
      @Rr4wrRr Před 6 lety +1

      The only time a store usually asks you if you want a receipt or not is if you’ve made a small purchase. Like you ordered one thing, like a small fry or something. Other than that, they will always give you a receipt.

    • @fairysistas
      @fairysistas Před 6 lety

      Antone Duran I work at a McDonald's and we have a system where the "guest order number" is on the receipt. First a transaction record prints out after they pay, then their receipt with their number. When the foods ready we just call the number. Everyone always gets a receipt.

  • @zen__6051
    @zen__6051 Před 6 lety +386

    My mom always asks for a receipt because she knows the McDonald’s we go to, always messes up our order. 😂

    • @terebby1
      @terebby1 Před 6 lety

      Same

    • @Kira-tu7vu
      @Kira-tu7vu Před 5 lety

      Love your user name

    • @littlemouse9900
      @littlemouse9900 Před 5 lety +1

      Yeah same. I started doing that towards the end and then I started getting sick every time I went to a mcds so I stopped going there all together. Shame I enjoyed it as a kid. 😦

    • @ljridhere5458
      @ljridhere5458 Před 5 lety

      Same

    • @joveenjayia9470
      @joveenjayia9470 Před 5 lety

      AllAmericanChemical Panic!Reject same

  • @bestboy138
    @bestboy138 Před 5 lety +251

    I usually eat the receipt because it’s healthier than the food at McDonalds.

  • @warmandscratchy
    @warmandscratchy Před 6 lety +751

    I used to work with a McDonald's Drive-Thru employee who said she'd always add something to at least one person's meal bill - she'd charge THEM for a McChicken and that was her dinner every night. If they asked for the receipt then it was "Our printer is Out of Order" There are far bigger reasons to check receipts

    • @warmandscratchy
      @warmandscratchy Před 6 lety +25

      +Fail Vault I assume it's because transactions aren't processed the same day with most banks + most people don't check their bank statements after every purchase. I actually overdrew once at Taco Bell because the transaction went through a WEEK later and I thought it had already gone through so I spent what I had in the bank already (even had to pay overdraft charges)

    • @MayaKawaguchi
      @MayaKawaguchi Před 6 lety +9

      Chelsea Baker that happened at me once at a rallys(or checkers). The transaction to forever to go through and it was weird. First time it did that

    • @shanedaniel7
      @shanedaniel7 Před 6 lety +6

      Chelsea Baker She is so smart!!!

    • @marealnamenott
      @marealnamenott Před 6 lety +24

      no receipt/proof of purchase means you have the right to claim the goods for free, at least around here, so "receipt machine broke" is no excuse

    • @ericcartman5166
      @ericcartman5166 Před 6 lety +3

      Chelsea Baker What a great girl she is! 😂

  • @saffysaffyrocks
    @saffysaffyrocks Před 6 lety +1256

    I work at McDonalds and we always give people a receipt anyway because they need it for the number to collect their order lmao - and we’ve never been told anything about this mystery shopper shit, front counter doesn’t go to kitchen like “guys, i think we have a mystery shopper - make sure its EXTRA fresh” lmao, especially when it’s busy we wouldn’t have the time to do that.

    • @yulianagtz
      @yulianagtz Před 6 lety +24

      Exactly 😂

    • @lukecompton3171
      @lukecompton3171 Před 6 lety +2

      I guarantee you, you dont work for mcdonalds. they were referring to fries and yes " front counter " which is not what we are even called, does do fries.

    • @tombie8763
      @tombie8763 Před 6 lety +14

      If they told you about a mystery shopper than it wouldn't be a mystery right? Lol

    • @WRproductions98
      @WRproductions98 Před 6 lety +15

      I worked at mcdonalds for over a year and in england it is a thing, you would get one maybe once a month and they always asked for reciepts and you woukd have to tell the manager if you thought it was a mystery shopper. It happened quite alot and we would have to ensure that we gave them burgers that just came of the grill and fresh fries. But also they woukd only ever order a medium meal. :)

    • @kfcgravy5041
      @kfcgravy5041 Před 6 lety +4

      saffysaffyrocks some McDonald’s don’t do the number thing, mine only started doing it recently

  • @mangymangoe2558
    @mangymangoe2558 Před 6 lety +29

    Oh I thought it was to use the receipt as a thing to put your fries on so the grease doesn’t get everywhere

    • @ayyydrian4182
      @ayyydrian4182 Před 5 lety +2

      MangyMangoe that is gross you know how dirty that will be by the time your food is done

  • @embrj1453
    @embrj1453 Před 6 lety +356

    i have a better idea, avoid mcd's all together...

    • @suzannewoo9491
      @suzannewoo9491 Před 5 lety

      embrj145 reev cbrd

    • @Soniciscool1214
      @Soniciscool1214 Před 5 lety

      Very cheap tho

    • @jtswhitewater4940
      @jtswhitewater4940 Před 5 lety

      embrj145 Agreed

    • @joemamma137
      @joemamma137 Před 5 lety +1

      embrj145
      Well yes, you obtuse donk, that’s obviously the best idea. But I’m sure that this tactic will also work at many other places. Some of which actually are worth eating at from time to time.

    • @yeetimusprime415
      @yeetimusprime415 Před 5 lety +1

      Why?

  • @b16benny62
    @b16benny62 Před 6 lety +1555

    Our receipt machine is broken.

  • @woox200sx
    @woox200sx Před 6 lety +1201

    In addition, the receipt tastes better than the burger.

  • @YellowKurt
    @YellowKurt Před 5 lety +3

    “I’d like to get the receipt please”
    *eye contact intensifies*

  • @mrdearborn961
    @mrdearborn961 Před 5 lety +9

    In my area the receipt has a coupon on it and survey code . 😎

  • @SaraS-jq1ln
    @SaraS-jq1ln Před 6 lety +149

    *Is handed receipt*
    "can i get a receipt?"

  • @AleTitan
    @AleTitan Před 6 lety +1107

    But they always give you the receipt???

    • @cjstoty4725
      @cjstoty4725 Před 6 lety +51

      Ale Titan They mean ask for one personally, so you can read it in their face

    • @jaym2090
      @jaym2090 Před 6 lety +12

      Agreed. I worked at McDonald's way back in my teens. At that time there was only one receipt printer behind the counter, not one for every register, it was at the opposite end from the 1-2 registers we primarily used, and it was a dot matrix that took 10 seconds to print the receipt. Needless to say, we only printed a receipt upon request. I could see this kind of thing holding true then - though I never heard anything about this in my time there. There were a couple times the MOD had her suspicions someone might have been, but I don't remember it having anything to do with they did or didn't ask for a receipt.

    • @djfourbar7953
      @djfourbar7953 Před 6 lety +1

      yeah so you know your order number

    • @Kiwiwheelie
      @Kiwiwheelie Před 6 lety

      Ale Titan or at least they're supposed to

    • @hatchettwit
      @hatchettwit Před 6 lety +3

      Gonna depend on the chain, but also the location. I'll be honest, at Wendys I avoided giving the receipt. It wasn't meant maliciously, but I wanted to keep track of the orders. I give ya the receipt and I have only the sandwich station screen as a record, one which they removed after they finished their part. Sometimes I'd print two receipts during busy times at lunch so if the customer wanted it, they could take it before getting their food without fucking me up.

  • @CoryTangye
    @CoryTangye Před 6 lety

    I usually don't get a receipt, but now I will. Thanks

  • @TRDogukan61
    @TRDogukan61 Před 6 lety +7

    Last time I ordered two filet-o-fish sandwiches, ones bun was stuck at the lid and the other ones bun was so hard I thought it was toasted but I kinda liked it lol. I don‘t expect quality from mcdonalds anyways.

  • @LegoDork99
    @LegoDork99 Před 6 lety +413

    I dont go to mcdonalds for 5 star treatment

    • @beepboopily6285
      @beepboopily6285 Před 6 lety +17

      No one should. People eat there just because they're hungry and have no time to make something.

    • @applebee6455
      @applebee6455 Před 6 lety +3

      +Blake Tonkel
      Funny, McDonald kitchen are more hygienic than 5 Star restaurants.

    • @ZER0--
      @ZER0-- Před 6 lety

      That's because the food is bleached and has lots of nasty chemicals no keep it "fresh". Go look up a YT video where a guy puts a McD burger in a glass jar and see how many days, I mean weeks, sorry I mean months it lasts.

  • @b00teelol54
    @b00teelol54 Před 6 lety +825

    Me: Can I get the usual
    Worker: What is it sir.
    Me: a receipt

    • @sanandonas6712
      @sanandonas6712 Před 6 lety

      srsly... what is this www.youtu.be stop trying to download sh*t on peoples computers

    • @user-fe1fd9sl6d
      @user-fe1fd9sl6d Před 6 lety +3

      sanan donas Thats the same website with a different url...
      youtube.com and youtu.be are the same...

    • @lindseywoerishofer6518
      @lindseywoerishofer6518 Před 5 lety +1

      gold digger

    • @icelyn1
      @icelyn1 Před 5 lety

      😂😂😂😂😂😂😂

    • @badrulameen8984
      @badrulameen8984 Před 5 lety +2

      Caught me off guard son haha

  • @NaiyaNicole_Artistry
    @NaiyaNicole_Artistry Před 6 lety +1

    100% true as a former McDonald’s employee but I always got an amazing report and always give an receipt to everyone. I trained 10 successful workers after working there 10 months

  • @ederanged7960
    @ederanged7960 Před 5 lety

    I asked for a receipt once..
    I own the franchise now. Great tip, Mashed!

  • @lonman80
    @lonman80 Před 6 lety +179

    I once worked with the guy at McDonald’s who worked in the drive-through, and he would always add a dollar onto whatever total he gave the customer. He would make anywhere from $25-$50 extra each shift and if the customer noticed he would just play it off like he made a mistake then give back the correct change. THAT’S why you should always ask for a receipt.

    • @austinmorrels5401
      @austinmorrels5401 Před 6 lety +8

      lmao that's awesome.

    • @waqaspathan3337
      @waqaspathan3337 Před 6 lety +17

      why didnt I think of this when I was working at taco bell

    • @stephaniebeaton
      @stephaniebeaton Před 6 lety +1

      lonman80 I wanna be best friends with that guy 😂😂

    • @briankenney9528
      @briankenney9528 Před 6 lety +40

      Well that's a crime that could get you fired and arrested but hey, try it out anyways

    • @cory6445
      @cory6445 Před 6 lety +16

      It's not a crime unless they find out

  • @Giove83
    @Giove83 Před 6 lety +235

    It's a £5 meal it's not like we're having a five star meal at the ritz

    • @Giove83
      @Giove83 Před 6 lety +14

      Bunnyshooter 223 it's in pounds lol so that's about rite give or take

    • @lockyhocky2
      @lockyhocky2 Před 6 lety +3

      Good Memory, Bad Chess he wasn't trying to be tough you fucking donkey

    • @kancfm
      @kancfm Před 6 lety +2

      bonniedog fuck me i live on the sourh coast and its only £5 for large fries, large coke and a big mac, cheaper if you got a coupon which get handed out to literally everyone

    • @lukestoltenberg3836
      @lukestoltenberg3836 Před 6 lety

      Considering there's something missing 4/5 times, this might be a possible method to make sure you get what you want, and freshly made

  • @toshynews5561
    @toshynews5561 Před 5 lety

    This is true, my time back as area manager

  • @kathykearaandcolin6805

    thx!!! I'll try it!!

  • @abqpinkman
    @abqpinkman Před 6 lety +1881

    I ask 4 a receipt cause they Fuck up my order👎😤🖕

    • @michaelgeorgiou4892
      @michaelgeorgiou4892 Před 6 lety +2

      Abq Pinkman Same

    • @RchardMosqueda
      @RchardMosqueda Před 6 lety +1

      Abq Pinkman for*

    • @piemack9389
      @piemack9389 Před 6 lety +5

      Same once we had to go around 6 times :/ and they didn’t make it fresh

    • @abqpinkman
      @abqpinkman Před 6 lety

      Richard Mosqueda fore* four*

    • @temsbab1565
      @temsbab1565 Před 6 lety +6

      same lol once i asked for a big mac and they gave me a fucking happy meal and i was starving at that moment

  • @kenny1587
    @kenny1587 Před 6 lety +586

    -proudly struts into McDonald's garbed in my finest top hat, suit and cane.- "mmmMMMYES, I do require your FINEST burger and fries my good sir. You see I'm a FANCY MAN and I insist upon the highest quality in dining experiences, which is why I have chosen this fast food establishment's cuisine. OH and I DO require a receipt." -snickers and twists my mustache-

  • @Diamondbabytez
    @Diamondbabytez Před 6 lety

    Quick and to the point. Nice!

  • @sunmehsmile4504
    @sunmehsmile4504 Před 5 lety +1

    I got a Mc Donald's add before the video 😂

  • @dolanduck5027
    @dolanduck5027 Před 6 lety +146

    I work at mcdonalds and I've never heard of this.

    • @djbloo8996
      @djbloo8996 Před 6 lety +3

      It's probably only a London thing

    • @adamstangoe5054
      @adamstangoe5054 Před 6 lety

      Dolan Duck The employee was right to an extent. But GAPBusters only ordered certain meals and they were massively obvious. But we've dropped GAPs now and we're using a different technique to get feedback 👌

    • @cactuskai8756
      @cactuskai8756 Před 6 lety +2

      Dolan Duck so do i, but mystery shoppers do exist, i haven't seen any though.

    • @turnbomb4
      @turnbomb4 Před 6 lety +1

      The mystery shoppers, in my region at least, were ended about 2.5 - 3 years ago and replaced with the ask ask tell practice

    • @heribertavillavicencio9888
      @heribertavillavicencio9888 Před 6 lety

      Dolan Duck your gay then

  • @ChefLovesTech
    @ChefLovesTech Před 5 lety

    This is true, I worked as a GapBuster in McDonalds, they've changed it now so they always give receipts. Great for us now ;)

  • @ericpabon2458
    @ericpabon2458 Před 6 lety +6

    nobody goes to TACO BELL in the morning, but when you do, their burrito wraps are soft, warm and the meat if fresh.

    • @shinjiJD
      @shinjiJD Před 4 lety +1

      So is the shit that comes out of you 45min later

  • @joshrae8154
    @joshrae8154 Před 6 lety +355

    I work at McDonald’s and none of this is true whatsoever

    • @sara9saysyo
      @sara9saysyo Před 6 lety +10

      KRabe 33 it used to be, they got rid of gaps in replacement for food for thoughts, however they forgot to mention gaps have a very specific order, only one meal and I’m pretty sure it was no promo items such as big tasty etc

    • @overexposedproductions
      @overexposedproductions Před 6 lety +3

      KRabe 33 you ever sneak a free meal? know i would.

    • @bubblegumprincess7660
      @bubblegumprincess7660 Před 6 lety +4

      The Ghost Dog Lol.. We get a free meal per shift.. Although some people do sneak bits here and there

    • @ffriesen69
      @ffriesen69 Před 6 lety +1

      Why dont you quit? Working in this shit company

    • @asrr62
      @asrr62 Před 6 lety +4

      when i worked there i could care less about a receipt. mcdonalds would be severely understaffed when i worked there. just me doing lobby and drive thru that shit sucked so i would make lots of fries haha.

  • @trollonapole
    @trollonapole Před 6 lety +66

    I work at McDonald's, and i can safely say this is nonsense. Ignoring the fact that we always give out the receipt unless its a drive thru order, we don't give special treatment to anyone whether they ask for it or not.

    • @kevincozens6837
      @kevincozens6837 Před 6 lety +1

      Why would you not give a receipt for drive through orders? The receipt for the order should be attached to the bag or placed in the bag.

    • @trollonapole
      @trollonapole Před 6 lety +3

      +Kevin Cozens The cashier and food presenter are in different windows. often people will refuse the receipt after paying and just drive to the next window.

    • @willowboysel4307
      @willowboysel4307 Před 6 lety

      Remilia Wolfe dude. Its mcdonalds. Dont get serious about it

    • @trollonapole
      @trollonapole Před 6 lety +1

      +Willow Boysel mate. you can never be to serious about trivial things.

    • @inaz5422
      @inaz5422 Před 6 lety

      Remilia Wolfe I'm sorry to say that the fries from McDonald's feel like I'm eating sticks.

  • @gman458
    @gman458 Před 6 lety

    This explains so much!

  • @notroll1279
    @notroll1279 Před 5 lety +1

    "A tall coffee - and the receipt, please."
    "Would you like fries with that?"

  • @Simboiss
    @Simboiss Před 6 lety +113

    When I order take-out (which is always), I never ask for my receipt, but I still get it every single time. They always put the receipt in the bag.

    • @jessb6286
      @jessb6286 Před 6 lety

      Simboiss in the McDonald’s in my area of England, whenever we order a Big Mac 5/10 times you get the burger the other half you don’t get what you want and they don’t really expect you coming back to get one Big Mac so it is quite annoying.

    • @MrBeard17
      @MrBeard17 Před 6 lety

      they will likely say they dont give unrequested receipts to save the trees.

    • @goofyahhh254
      @goofyahhh254 Před 6 lety

      MrBeard17 lmao

  • @mangobird75
    @mangobird75 Před 6 lety +15

    I work at McDonald’s: this is such bullshit. We have to give everyone a receipt so they can’t ask for stuff they didn’t pay for at the pick up window. The only way you’ll get any kind of special treatment is if you’re the owner of that store or you work there

  • @Monobear
    @Monobear Před 6 lety

    Hi I’ve worked in both fast food and restaurant business, and I can say don’t just ask for a receipt. Ask for an /itemized/ receipt. I didn’t have a problem with that when working fast food but the first restaurant I worked for would slip in appetizers or small plates on people’s bills in case some of the servers didn’t reach a quota. I caught this when talking to my manager one day, and a server was complaining about someone’s bill not being high enough and asked her “can you put a small dish on there that’s what the other manager does.”

  • @Milkman4279
    @Milkman4279 Před 5 lety +5

    I always get a receipt because the McD's I usually go to almost always screws up my order.

    • @definitelyyouruhhh8934
      @definitelyyouruhhh8934 Před 4 lety

      Same but this one to get was wen t too a mc chick and I didnt check the bag so when I got home the only thing in there was the chicken

    • @brittanykremer4548
      @brittanykremer4548 Před 3 lety

      😁😁😆😆😇😇😇😙😙😚😚

  • @Destroyer4700
    @Destroyer4700 Před 6 lety +461

    Why would I ask for a receipt when they always give it to me every time I order?

    • @veronica213LA
      @veronica213LA Před 6 lety +16

      By you just telling them that when ordering you make them think twice to give u slop

    • @harrison3927
      @harrison3927 Před 6 lety +4

      It makes them think you are a secret shopper

    • @saraht6558
      @saraht6558 Před 6 lety +5

      That’s if they don’t give you your receipt like they’re supposed to then you ask for it.

    • @Laughing_Dragon
      @Laughing_Dragon Před 6 lety +5

      no, I think they mean you ASK for it AS you order, like right after you finish your order...or else why would they ever think twice, RIGHT after you even get the meal???

    • @Phoenix2312
      @Phoenix2312 Před 6 lety +7

      @Enigmatic Destroyer actually makes a fair point - as MaccyD's has embraced new tech and more stores now have the pre-pay touch screens, YOU ALWAYS HAVE A RECEIPT REGARDLESS! Its how they track your order!
      So this information - While useful - will only work in older MaccyD's with a standard store front - If it has the Card Payment, Pre-Pay Touch Screen shit - Forget it! You will still get treated like dirt.
      HOWEVER! Nandos, KFC, BK, and many others are still embracing a more personal service - so there it will work...

  • @snailgirl6
    @snailgirl6 Před 6 lety +499

    I used to work for McDonald's for 3 years.....and I've hardly seen any secret shoppers and we generally gave EVERY customer a receipt!!!! No offense but most of my co-workers and managers were kinda dumb and the buttload of stupid and homeless and mean customers meant that the overall experience and service and everything was DUMB.
    EDIT: *glares at like count* of course I know you normally cannot find a secret shopper, but I would VERY rarely overhear managers talking about a secret shopper report that was VERY dissatisfied. ALSO. you know the survey link on the receipt??? in the break-room in the back, there would be a printout of the survey comments, mostly complaining about how inaccurate their order was, or how long it took to get their food, and a lot about the bad attitudes of the employees. it also said that our overall accuracy was around 40%. if you did a really bad job more than likely the customer would remember your name and mention it in the comments.......and I've NEVER had my name mentioned.....

    • @tweetingsparrow
      @tweetingsparrow Před 6 lety

      snailgirl6 sounds splendid.

    • @thefbiagentbehindurscreen5390
      @thefbiagentbehindurscreen5390 Před 6 lety

      It did state it was in the UK

    • @gts1067
      @gts1067 Před 6 lety +1

      real shit, glad someone said this

    • @antieveryone362
      @antieveryone362 Před 6 lety +5

      They're not saying that you wouldn't get one, but by asking for one you triggered a reaction. The receipt really has nothing to do with the video..

    • @Ninjaaa911
      @Ninjaaa911 Před 6 lety +1

      the mcdonalds where i worked was crazy good,best teammates,newest equipments possible and during the time i even got extra cash for serving mystery shoppers properly

  • @isaaczerby2246
    @isaaczerby2246 Před 6 lety

    At my location, we use kiosks so every costumer gets a receipt anyways, and the way we tell if we have a “mystery shopper,” is if we spot someone come into the lobby and then go through the drive thru, or vice versa. They check both for times and quality, so they always go to both.

  • @123NiceBe
    @123NiceBe Před 6 lety

    Wow! I'll be a baller at Mickey D's if I ask for a receipt? This is awesome! My dreams will finally come true.

  • @rossegan7034
    @rossegan7034 Před 6 lety +324

    You'll get hot fries and fresh food?? Did she really say that?? Fuck!! And silly me expected hot fries and fresh food every time I go there and pay for food

    • @brandonridener9421
      @brandonridener9421 Před 6 lety

      Ross Egan Honestly none of that happens from Experience I would just hand them the receipt and go back to playing on my phone

    • @xhale671
      @xhale671 Před 6 lety +15

      Mcdonalds hack:
      If you want to get fresh fries just ask for unsalted fries then they'll make new ones

    • @brandonridener9421
      @brandonridener9421 Před 6 lety +14

      x Hasan OR just ask for fresh fries. Though usually if they’re in a rush they’re fresh anyways.

    • @whoaman9491
      @whoaman9491 Před 6 lety +3

      x Hasan no the salt is the best tho u dum dum

    • @xhale671
      @xhale671 Před 6 lety +7

      WHOAman you can ask for salt after you get the unsalted fries
      You're welcome

  • @ryanbv3139
    @ryanbv3139 Před 6 lety +244

    "according to one McDonald's employee", really? only relying on anecdotal evidence.

  • @joe.k2982
    @joe.k2982 Před 6 lety

    I'm currently an employee at McDonald's and have been working there for 2 years, Over the past year we have replaced the "gap" as we called it for a different procedure.

  • @Isaac-ci5wy
    @Isaac-ci5wy Před 6 lety

    Once got a large Smoothie when I hadn’t asked, explains why. :D

  • @Shimmy22
    @Shimmy22 Před 6 lety +2114

    Secret shoppers always get medium size.

    • @lukecharlier2241
      @lukecharlier2241 Před 6 lety +125

      S S if that’s true I’m always a “secret shopper”

    • @jack-kc5tc
      @jack-kc5tc Před 6 lety +6

      I'm Shook-ith he means like people who rate their experience

    • @MemoryLane77852
      @MemoryLane77852 Před 6 lety +59

      SS are always middle age to early 60 year old short white women that are thin. So when you see a fat woman come in with 10 kids without shoes, those are EBTr's.

    • @Tutulovelyboutique
      @Tutulovelyboutique Před 6 lety +67

      Eastern Hemisphere funny. We were on ebt for 7 months after I had to have emergency open heart surgery at 23, 3 months post partum with my second baby while my husband had s job previously that paid 5k a month that he had to quit to take care of me and the kids while I was recovering. I did develop Cushing disease from the prednisone afterwards and the chemo I'm on let me tell you is a blast. All this for a couple hundred in food to help us in hard times. Best plan ever -.- a large majority of people on ebt don't want to be, but assumptions are awesome dude. Hopefully you never go through what we have. Takayasu arteritis is my disease we didn't know about, until it almost took my life. Feel free to research it and open your mind and heart a bit

    • @sethmyers3375
      @sethmyers3375 Před 6 lety +7

      Tutu Lovelyboutique you are the exception. Most are lazy fucks that want free shit

  • @harvarduniversity9230
    @harvarduniversity9230 Před 6 lety +309

    Aren’t u always supposed to get a receipt anyways

    • @ell332
      @ell332 Před 6 lety +10

      Harvard University that what I thought

    • @harvarduniversity9230
      @harvarduniversity9230 Před 6 lety +6

      But like if ur at McDonalds why would u ask for a receipt if your supposed to get one for ur order number

    • @wyattmueller4148
      @wyattmueller4148 Před 6 lety +2

      You can't disagree with Harvard University

    • @kav2001c
      @kav2001c Před 6 lety

      Legally but most fast food places do not bother (not just McD)

    • @kav2001c
      @kav2001c Před 6 lety

      This might be a country thing, but McD receipts do NOT have order numbers in Canada or USA. We get 3 separate papers. An order, a receipt, and a proof of payment.

  • @user-zp9qy7kq6y
    @user-zp9qy7kq6y Před 6 lety

    Lol i remember one day my McDonald's ran out of receipt paper so we used the sticky paper you put on the ice coffee lol

  • @paulschuler2921
    @paulschuler2921 Před 5 lety

    Makes totally sence doing a video about this:) u gonna stress some people working with it, good job

  • @Dan-iu8uc
    @Dan-iu8uc Před 6 lety +627

    *uuuuuuuuuuuuuhhhh*
    I need my receipts..
    *boneless*

  • @yolkyegg
    @yolkyegg Před 6 lety +88

    There are customers who yell at me for not handing out a certain item they didn’t even pay for.
    When I ask them for the receipt, they either don’t have them or they won’t admit to their mistake. I mean, I have a screen that displays your order and there are no fries listed with your food, Nancy!

    • @starry_ser
      @starry_ser Před 6 lety +14

      Savage Eater DAMMIT NANCY. WHY YOU GOTTA SCAM THEM OUT OF A PORTION OF FRIES? GET YOUR OWN FRIES NANCY.

    • @yolkyegg
      @yolkyegg Před 6 lety +12

      Hans Solo the majority of my coworkers are at the age of 24-30. Most are college students. It really depends on the branch. The majority of the people here are really nice and understanding. Some not so much, since there are people who are uneducated.
      Just because we work in Mcdonald’s doesn’t mean we’re not “smart”, that’s really rude. Miscommunication can happen. Once there’s an issue with a customer’s order, we fix it immediately (or we give a refund). Just don’t be rude to the employees.

    • @jhanks2012
      @jhanks2012 Před 6 lety +2

      I hate to break it to you ... But I don't think they "Just happened to forget that they did not actually order fries." I think they're just trying to get some free fries.

    • @jhanks2012
      @jhanks2012 Před 6 lety +1

      I guess I've just been around blacks long enough to know how the hustle is done ... Always assume the worst with ppl like that and you'll be right 90% of the time which is pretty damn good

    • @mickeyjay8516
      @mickeyjay8516 Před 6 lety +1

      They probably forget your items on purpose.

  • @thephoenix2176
    @thephoenix2176 Před 5 lety

    Thanks for the 411 - will use to ask for fresh nuggets lol

  • @ceesparxxx
    @ceesparxxx Před 6 lety

    I'm sure if you go to the same one often, they'll probably figure out that your not a mystery shopper lol. But it's definitely worth giving it a shot when you go to a McDonalds you've never been to before lol

  • @bobbycigarillo
    @bobbycigarillo Před 6 lety +507

    I work at McDonald's and this is not true lol

    • @ZakEverett
      @ZakEverett Před 6 lety +29

      Karate Lebron especially now that a receipt is required for your order number so you can pick it up. Unless there's still MD's where you have to wait around the till still?!

    • @Burger_pants
      @Burger_pants Před 6 lety +6

      Zak I have never been to a mcdonalds where you don't just wait for your order. you must live in one of those bubbles like the west coast or New england.
      Most places don't have long lines for Mcdonalds, maybe during peak hours before a holiday, or before/after a football game near the stadium or something, most places don't have that many customers at one time.

    • @XLordProductions
      @XLordProductions Před 6 lety +3

      It used to work in the old style mcdonalds. Never in drive throughs or any experience of the future mcdonalds.

    • @MegaPunkKing
      @MegaPunkKing Před 6 lety +3

      I work at mcdonalds too one with a drive thru and sometimes people ask for the number rather than take the receipt

    • @pepperking44
      @pepperking44 Před 6 lety +3

      I'm a manager at a McDonald's, we know during what time frame and what the secret shopper looks like so we keep everything up to standard during that time, and we always give receipts unless they say the don't want it

  • @seanodaniels397
    @seanodaniels397 Před 6 lety +71

    so you can give the doctor in the ER a diagnosis as to why you are there.

    • @internettroll7497
      @internettroll7497 Před 6 lety +2

      Sean O'Daniels lol I just burst out laughing on the train and everyone is looking at me

    • @brbweed6199
      @brbweed6199 Před 6 lety +2

      Sean O'Daniels lmao

    • @4yearsago592
      @4yearsago592 Před 6 lety

      🤣

    • @ironpanther2420
      @ironpanther2420 Před 6 lety

      Reminds me of this time at work a few years back when one of my older coworkers started having bad chest pains and we had to call for an ambulance. While the EMTs were checking him out, they asked him what he had to eat that day and he told them he'd had a cheeseburger out of the AVI vending machine we have there. They paused, looked at each other, and said "Yeah, that'll do it."
      He ended up being alright but I still tease him about that to this day lol

  • @entropyjk186
    @entropyjk186 Před 5 lety

    In Australia we get our receipt all the time (it’s also has a number on it and when that number is called, you collect your food)

  • @Abcdefghijklmnopqrstuvwxyzt

    Lol i got a pizza hut ad on this XD

  • @joewoodchuck3824
    @joewoodchuck3824 Před 6 lety +231

    In Connecticut it's state law to provide a receipt for every sale.

    • @TheMickeyRaton
      @TheMickeyRaton Před 6 lety +4

      joe woodchuck ok but specifically asking for one makes the workers think you’re a secret shopper

    • @forgottenlegacy5608
      @forgottenlegacy5608 Před 6 lety

      joe woodchuck Exactly

    • @thestanlee1534
      @thestanlee1534 Před 6 lety

      LAS VEGAS SHOOTER hahaha

    • @aye3781
      @aye3781 Před 6 lety

      In California they usually throw them away unless you specifically ask for it

    • @sudeturkmen8697
      @sudeturkmen8697 Před 6 lety

      I live in ct also I always get the receipt and I don’t even ask they always give it

  • @tear728
    @tear728 Před 6 lety +370

    I could care less. I just want my food.

  • @ultimaLugia
    @ultimaLugia Před 6 lety

    Hmm neat tip i’ll keep it in mind when eating out

  • @milanroets9697
    @milanroets9697 Před 6 lety

    I knew a guy who was an assistant manager at a fast food restaurant. He said that if someone didn’t ask for a receipt and paid cash at a drive through window the person at the register would often type in a pro code and pocket the money. He said their were not any cameras and they didn’t take inventory. I would think that has changed since then.

  • @jackson5116
    @jackson5116 Před 6 lety +11

    I've been a mystery shopper for Maritz, Inc, and they're right, those are the peak hours they want us to do shops in, and we do have to provide receipts if we want reimbursement.

  • @oldtwinsna8347
    @oldtwinsna8347 Před 6 lety +49

    Must be some kind of click bait going on because the receipt is always provided at chains like these. Corporate don't want customers having to beg for a receipt as if this was some kind of mom & pop store that relies on the fraction of a cent saved on paper.

    • @michaelsainas4633
      @michaelsainas4633 Před 6 lety +2

      oldtwins na Yeah but asking for the receipt is what gives them the idea of your identity

    • @jhanks2012
      @jhanks2012 Před 6 lety

      I can't help but feel like none of this matters at all. Like no secret shopper is going to go and make sure to ask for a receipt even though they're going to be given one anyways. Besides if anything, if they wanted to do their job thoroughly the secret shoppers should not want the workers to know that they are a secret shopper so if what the video is trying to say is correct, secret shoppers would be the only ones NOT asking for receipts

  • @JohnnyLyft
    @JohnnyLyft Před 5 lety

    Thanks

  • @vikingclarinet23
    @vikingclarinet23 Před 6 lety +1

    My mom always asks for a receipt and she isn’t a secret shopper. She just want’s to make sure she’s getting what she paid for.

  • @ontherockswithsalt560
    @ontherockswithsalt560 Před 6 lety +184

    If you're the type of person who believes they deserve 5 star treatment from a minimum-wage earner for a 29 cent cheeseburger, you might just be a McDouchebag.

    • @stevenmantia4410
      @stevenmantia4410 Před 6 lety +15

      on the rocks with salt 29 cent cheeseburger? Where do you live because theyre like $3 for the basic ass cheeseburger where I live lol

    • @saintsfps5348
      @saintsfps5348 Před 6 lety +1

      its like 3 bucks for a cheeseburger but they recently added the 1$ burgers with just meat source and bun, atleast here

    • @RobertoWhyyoucare
      @RobertoWhyyoucare Před 6 lety +1

      We've had the 1$ basic cheeseburger (Meat, cheese, bun, ketchup, mustard, onions, and pickles) for a while. Actually, at our location they just removed the 2 cheeseburger meal.

    • @Johntb100
      @Johntb100 Před 6 lety +12

      29 cents,What year?

    • @vctrsone
      @vctrsone Před 6 lety +1

      Damn son in NZ that same burger will cost you $3.58 USD...

  • @j0j0_369
    @j0j0_369 Před 6 lety +83

    I worked at Wendy's in High school and this is absolutely true. Yes everybody gets a receipt, WE GET IT. No need to beat a dead horse people. It's when you haven't even left the big speaker and you ask for a receipt, it alarms us. Or when you get to window to pay and then stare at the receipt before pulling up to next window and you're in business attire and we can see a clipboard in passenger seat, we get alarmed. Most of the time we know what the inspector looks like and what they drive. The front register person alerts the back crew when they see them pull around. That inspector had the freshest fries that sat upright in the bag, best made burger and ice to soda ratio was on point. This is all true. May not work everywhere, most places know who the inspector is and sound like.

    • @Blink_____
      @Blink_____ Před 6 lety +10

      That's dumb. Secret shoppers are hired to check on a business anyway. Who the fuck orders and meal and immediately asks for a receipt, lmao. That's some shitty ass secret shopper training.

    • @shanedaniel7
      @shanedaniel7 Před 6 lety +6

      NATALIE JENKINS Secret shoppers are pointless because workers cheat like y'all do 😂

    • @chrisbrown3549
      @chrisbrown3549 Před 6 lety +1

      NATALIE JENKINS no. Untrue.very.

    • @pq5005
      @pq5005 Před 6 lety

      NATALIE JENKINS everybody gets a receipt tho.

  • @cheria9399
    @cheria9399 Před 6 lety

    In Hong Kong, customers print their own receipts off the self-serve LCD screen/menu :D

  • @thanos6635
    @thanos6635 Před 6 lety

    In Singapore, they used receipt to guide them on your orders but never they actually hand it over to you

  • @christianmiles2448
    @christianmiles2448 Před 6 lety +139

    I'm employed at McDonald's and I've never heard of this

    • @Susiebanks
      @Susiebanks Před 6 lety +12

      Maybe they're not supppse to tell you.

    • @kittycake1294
      @kittycake1294 Před 6 lety +6

      ELECTROCUTIONER I think it’s only in the UK

    • @theonlyron
      @theonlyron Před 6 lety +1

      Same here

    • @paigem951
      @paigem951 Před 6 lety

      ELECTROCUTIONER if your quite new it’ll be because gap buster visits stopped earlier this year

  • @Mark-qg8hm
    @Mark-qg8hm Před 6 lety +35

    Yeah, I often go to McDonald's because I want to be treated like royalty.

  • @sarahinman6989
    @sarahinman6989 Před 6 lety

    In the US, McDonald's stopped their mystery shopping program DEC 2015.

  • @SadDeath.
    @SadDeath. Před 5 lety

    But they always give me one, whether i asked or not.? And most times the people taking the order are so busy that they dont have time to go and tell everyone on the team that some one asked for a reciept. This video hilarious. Treated like royalty at a mcds haha

  • @Tiger12632
    @Tiger12632 Před 6 lety +22

    i worked at mcdonalds for a year and whether or not you asked for a receipt you’ll get treated the same. how it works is, you don’t want your receipt? we throw it away. you want your receipt? we give it to you. we don’t go through the whole store yelling, “HEY THIS PERSON WANTS THE RECEIPT GIVE THEM EVERYTHING FRESH!” we just give you it and have you go on with your day this isn’t equivalent to treating you like royalty 😐

    • @chrisbrown3549
      @chrisbrown3549 Před 6 lety +1

      DeadTigerrr point is is..NOBODY SHOULD BE ASKING FOR ONE..AND YOU SHOULDN'T ASK CUSTOMER..IF..THEY HAND U MONEY..U HAND RECEIPT. THE END. IF THEY DONT WANT IT..THEY DISCARD IT W THIER TRASH.THE FUCKING END.

    • @Tiger12632
      @Tiger12632 Před 6 lety +1

      Chris Brown we ask because it takes a good second to print it and some people want one and some don’t so it’s best to ask and not assume what they want. i understand where you’re coming but company policy doesn’t change on how one person feels.

  • @lisaheisey6168
    @lisaheisey6168 Před 6 lety +38

    I've always automatically been given a receipt and never had to ask for one.

    • @theseventhhokage5318
      @theseventhhokage5318 Před 6 lety +1

      Lisa Heisey Me either.

    • @blvck1635
      @blvck1635 Před 6 lety

      Pineapple No dumbass, they're saying an event did NOT happen to them.

    • @donut.covers
      @donut.covers Před 6 lety +1

      Marcus Noble
      No, it's still not correct. It should have been me neither.

  • @NarutoUzumaki-fi9sj
    @NarutoUzumaki-fi9sj Před 6 lety

    I/my mom has and will always ask for the receipt not to rate the fast food chain but to make sure they got the order correct because they occasionally got the order wrong by missing something, putting things in when we specifically asked not to, or giving the wrong order. However, I do love getting McDonalds but I frequently tried stopping the habit of it as it can seriously affect my health.

  • @MetalMusicManiac
    @MetalMusicManiac Před 6 lety

    It's common courtesy to get a receipt or give us the option to press a button of yes or no at the speaker booth to print it out at the window

  • @rayradiance666
    @rayradiance666 Před 6 lety +8

    Wouldn’t it be funny if you asked for a receipt before ordering and the McDonald’s employee says “are you asking for a receipt because you watch that Mashed video on CZcams?” 😂😂

  • @willa1299
    @willa1299 Před 6 lety +27

    Yeah... this is bullshit. No employee making $8/hour gives a shit about their McDonald's rating, they get paid either way. Maybe in a perfect world.

    • @jhanks2012
      @jhanks2012 Před 6 lety

      Lol what? I was literally just agreeing with this dude's comment ...
      even ended with a crying from laughter emoji .... Did you maybe think I was being angry or something?

  • @colbywilson5404
    @colbywilson5404 Před 6 lety

    I got a McDonald’s ad b4 this vid lmao

  • @Weasel0539
    @Weasel0539 Před 6 lety

    In the UK they've dropped the times that stores can have mystery shopper. Customers can comment using the codes on their receipt.

  • @SigmaMale1440p
    @SigmaMale1440p Před 6 lety +35

    That's not how it works at all lmaoooo

  • @eduardovargas1133
    @eduardovargas1133 Před 6 lety +4

    Literally gotten a receipt with every McDonald’s order I’ve ever made in my entire life, never have asked for one

  • @Spacejockey426
    @Spacejockey426 Před 5 lety

    There is another reason to ask for a receipt, and not just at McDonald's. Sometimes (or all the time, based on the fast food chain) the bottom of the receipt has what they call a "bounce back" coupon. Fill out a short online survey and you get a code number to write in the blank at the bottom of the receipt. Such coupons can be for free food items with no purchase necessary, with purchase necessary, buy-one-get-one free, etc.

  • @shanei3816
    @shanei3816 Před 5 lety +4

    I only ask for receipts just in case they forgot something in my meal

  • @jason_v12345
    @jason_v12345 Před 6 lety +4

    I don't think the McDonald's down the street that I visit every other week is going to think I'm a secret shopper.

  • @monstermushmush
    @monstermushmush Před 6 lety +358

    This is an underrated channel for the amounts of subscriber it has...

  • @karishort7561
    @karishort7561 Před 5 lety +1

    I can't imagine these employees really caring...

  • @Mr1994Halfi
    @Mr1994Halfi Před 5 lety

    I've got free tall starbucks beverage when I do so... it just so lucky... can't wait for mcd soon

  • @csyd22
    @csyd22 Před 6 lety +115

    This is dumb , you get a receipt with ur order number

    • @ccrf2010
      @ccrf2010 Před 6 lety +2

      csyd22 but if you ask for one they may assume your a mystery shopper and go above and beyond to serve you.

    • @FinlandForceTeam
      @FinlandForceTeam Před 6 lety +2

      ccrf2010 why the hell would this mystery shopper ask for a 2nd receipt?

    • @taylorthenatural5509
      @taylorthenatural5509 Před 6 lety +1

      csyd22 I watched someone throw my receipt away without asking if I wanted it. This is NOT dumb.

    • @csyd22
      @csyd22 Před 6 lety +1

      Taylor Sipp that's your fault for not speaking up and letting them do it

    • @taylorthenatural5509
      @taylorthenatural5509 Před 6 lety +1

      csyd22 how the hell you gonna blame the customer for a cashier's indescretions. gtfoh dumbass

  • @kawardt6784
    @kawardt6784 Před 6 lety +53

    Rip all workers, now they can't chill because everyone are gapbuster.

    • @gregoryeverson741
      @gregoryeverson741 Před 6 lety +1

      i worked at McDs, only time to chill was on break i worked from 7am-3pm, busy the whole time, also was near an interstate and shopping areas

    • @Phukugoooglification
      @Phukugoooglification Před 6 lety

      ? What are you attempting to convey? Do you English much?

    • @kawardt6784
      @kawardt6784 Před 6 lety

      Gregory Everson 👍

    • @kawardt6784
      @kawardt6784 Před 6 lety

      32thoth nothing to convey is just a meaningless comment. Tbh

  • @cooldude2245
    @cooldude2245 Před 5 lety

    Thank you Mcd workers for giving us smiles and smiles in our bellies.

  • @cheesygames5795
    @cheesygames5795 Před 6 lety +3

    The McDonald’s in my country always gives the receipt no matter what and the ice cream machine is never broken

    • @LiveWithDes
      @LiveWithDes Před 6 lety

      Cheesy Games the machine is NEVER broken???

    • @deeznutz32108
      @deeznutz32108 Před 5 lety

      i live in america and its never broken idk why ppl always say its broken