How to Fix a Blue Screen of Death on Windows 10 / 11

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  • čas přidán 24. 06. 2024
  • The blue screen of death (BSoD) or Windows stop error can be incredibly frustrating, but it can be fixed. The trick is knowing what went wrong in the first place. There can be a lot of different causes, so in this video I will show you how to troubleshoot it using event logs, the error code, and a memory dump. I will also show you how to use safe mode, msconfig, chkdsk, system restore, and sfc to fix a computer where Windows 10 or Windows 11 won't start.
    ➡️ List of Error Codes:
    www.lifewire.com/blue-screen-...
    ➡️ WhoCrashed Tool:
    www.resplendence.com/whocrashed
    ➡️ WinDbg (Modern Version):
    www.microsoft.com/store/p/win...
    ➡️ Windows SDK:
    developer.microsoft.com/windo...
    ➡️ Windows 10 Download / Media Creation Tool:
    www.microsoft.com/software-do...
    ➡️ Windows 11 Download / Media Creation Tool:
    www.microsoft.com/software-do...
    💬 Follow Me
    / andrewmrquinn
    The Pro Tech Show provides tech, tips, and advice for IT Pros and decision-makers.
    Video timestamps:
    0:00 - Introduction and Common Causes
    1:53 - Easy Fixes to Try First
    3:10 - Stop Code and Event Logs
    5:41 - Debugging Memory Dumps
    11:42 - Fixing Driver and Hardware Faults
    13:31 - When Windows Won't Start
    15:13 - Repairing Filesystem Corruption
    17:51 - Repairing System Files and Closing Thoughts
    #Windows10 #BlueScreenOfDeath #BSoD # BlueScreen #BlueScreenError
  • Věda a technologie

Komentáře • 2K

  • @Andrew-hx6lm
    @Andrew-hx6lm Před 2 lety +2020

    I'm on the verge throwing my laptop out of the window!

  • @monsoon8580
    @monsoon8580 Před 2 lety +115

    You know this guy cares when he's still responding to comments and such a whole YEAR later.

    • @DopeyBloke
      @DopeyBloke Před 5 dny

      What cares about false advertising for youtube revenue? What planet are you on kid

  • @videoplayback9178
    @videoplayback9178 Před 2 lety +21

    This is the best video tutorial I ever seen, rather than other people who have long intros, this one is one of the clearist, straight to the point video I ever seen, Thank you so much!

  • @peptewn3980
    @peptewn3980 Před 2 lety +10

    this was absolutally amazing! most tech videos just tell you to just start replacing parts or some bs like that but this was a HUGE help. Thank you so much!

    • @ProTechShow
      @ProTechShow  Před 2 lety +2

      Glad it helped. I'm not a fan of randomly guessing and replacing parts. My first job was working in a computer shop and that's basically what happened; then I got a job working on servers. You can't just turn servers off to take a guess when the parts are expensive and it affects an entire business every time you try something, so you have to learn to diagnose it properly.

  • @baronvonderg
    @baronvonderg Před 2 lety +450

    This is the standard that ALL tech support videos and information should be at! HUGE thankyou to the effort you put into this

    • @ProTechShow
      @ProTechShow  Před 2 lety +8

      Thanks! Much appreciated 🙂

    • @duckquack7914
      @duckquack7914 Před 2 lety

      @@ProTechShow how do I reset my PC like delete everything? Everytime I restart my PC it rollbacks everything before the restart I'm pretty sure it's because of a corrupted file please help

    • @ProTechShow
      @ProTechShow  Před 2 lety +1

      @@duckquack7914 uk.pcmag.com/migrated-3765-windows-10/131252/how-to-factory-reset-windows-10

    • @duckquack7914
      @duckquack7914 Před 2 lety +1

      @@ProTechShow thanks but unfortunately I tried this and it stops around 30% anyway to fix this issue? Thank you.

    • @ProTechShow
      @ProTechShow  Před 2 lety +1

      @@duckquack7914 If it won't reset I'd suggest wiping and installing from scratch. Be aware that will destroy any files on the device and you'll need to download your own drivers when you reinstall. If you're not comfortable with it yourself then probably best to ask a friend/shop for help.

  • @JohnRussell9
    @JohnRussell9 Před rokem +15

    Incredibly helpful! So clear and concise to understand. My girlfriend unfortunately did a recent windows update and it went haywire. Next thing you know, it goes into a boot loop and never goes to the advanced recovery options page and was unable to start in safe mode. Just kept getting the blue screen of death screen message. Was able to boot into the advanced recovery options by booting from a USB with the Windows 11 media creation tool from the link you provided and was able to restore it to the period before the problematic update. Worked like a charm! Thanks so much!

  • @stewartbruce7547
    @stewartbruce7547 Před 2 lety +14

    Fantastic video, thank you for taking the time to put this information together.

  • @icecreamjunkie6790
    @icecreamjunkie6790 Před rokem +158

    This is an excellent video that every Windows user should watch, whether you’re experiencing blue screens or not. Unfortunately there is no single fix for a blue screen, which is why you have to learn to look deeper. What a great guide, thanks for this video!

    • @ProTechShow
      @ProTechShow  Před rokem +5

      Thanks! Glad it's appreciated.

    • @chin4059
      @chin4059 Před 4 měsíci

      It’s too long of a yap session tho

    • @spotterfromyt2170
      @spotterfromyt2170 Před 4 měsíci

      ​@@ProTechShow there is a critical one for me

    •  Před měsícem

      ​@@chin4059 average Gen Z brainrot debuff

  • @loousir
    @loousir Před rokem +38

    I can't tell you how appreciative of you I am. I have a hard time following tutorials and often end up being super frustrated and give up. Easy for me to follow and told me exactly what I needed to do. Thank you 😭💖💖

    • @ProTechShow
      @ProTechShow  Před rokem +4

      Glad it helped!

    • @JustADiamondBlock
      @JustADiamondBlock Před 6 dny

      Bad news, I’m halfway through and none worked, good news is I still have another half to go :)

  • @windzstorm169
    @windzstorm169 Před 2 lety +6

    Great video. Most of the time it’s YOUR issue. For me, I used a software converter earlier in the day, a simple file deletion in safe mode fixed it!

  • @DrNickBailey
    @DrNickBailey Před 7 měsíci +8

    Now this guy is good. I'm still working on my BSOD error - but I love the fact that he mentions how annoying so many forums suggest the exact same pointless "fix".

    • @ProTechShow
      @ProTechShow  Před 7 měsíci +1

      Thanks. Hope you get it sorted!

    • @DrNickBailey
      @DrNickBailey Před 4 měsíci

      @@ProTechShow in the end I had to wipe and reinstall back to Windows 10. All fine now but can not get the machine to enter sleep.

  • @WesselvanReedevanOudtshoorn

    Brilliant and very user friendly tutorial!! Well done man!!

  • @skysagex2383
    @skysagex2383 Před 2 lety +27

    Great video, I've had blue screen problems for years always after updating my computer. This video helped a ton, keep up the good work!

    • @ProTechShow
      @ProTechShow  Před 2 lety +2

      Thanks!

    • @hennies
      @hennies Před rokem +1

      What was ur issue in this situation

    • @skysagex2383
      @skysagex2383 Před rokem +1

      @@hennies i just installed the latest network drivers and i haven’t had a blue screen in months

  • @cristygarland3301
    @cristygarland3301 Před 2 lety +8

    Went to bed, woke up to use my laptop....BSOD. This absolutely worked! I had to go as far as USB configuration and chkdsk /r. But it fixed the problem. Thanks so much!

    • @ProTechShow
      @ProTechShow  Před 2 lety +1

      Glad it helped 🙂

    • @izegloryisaiah6169
      @izegloryisaiah6169 Před 2 lety +1

      Hey. I it was the same for me. Went out came to use the laptop and gbam.. BSOD. BUT I am unable to fix it. Did it retain your windows when you were done? Or did you have to install another window? Is the laptop still fine now?

    • @izegloryisaiah6169
      @izegloryisaiah6169 Před 2 lety +2

      I'd love your response. Thank you

  • @andrewnicastro8400
    @andrewnicastro8400 Před rokem +1

    Upon looking at my Event Viewer (Which is something I didn't know about), there were hundreds of errors related to my bluetooth/wifi adaptor. I uninstalled the device and removed it from my PC and I am no longer getting BSOD. Thank you so much for the information, I was going at this issue for days. I was so stuck on it being related to a driver issue or tied to a windows update. You're a legend.

  • @zerofoxtrot2614
    @zerofoxtrot2614 Před 2 lety +53

    Very helpful. Made it to 4:42 of the video that sent me in the right direction needed. Ran a few test provided for my error code and was successful at identifying the potential issue. Will have to run my system for a bit to confirm, but the CMD SFC / Scannow Identified an issue and resolved it. Thanks for making quality content.

    • @ProTechShow
      @ProTechShow  Před 2 lety +3

      Glad it helped!

    • @ajishk1645
      @ajishk1645 Před 11 měsíci

      But they asked password and when I entered, showed its incorrect....so all options it asked for password..so i cudnt do anything

    • @lovesaaam
      @lovesaaam Před 9 měsíci

      @@ajishk1645That’s because you don’t have password on your windows account. Simply make new password and it will work.

  • @zacharycroxen7683
    @zacharycroxen7683 Před 2 lety +12

    Thank you, Thank you! Been dealing with this all day and your video gave me the info to fix it. Thank you!

  • @annabrown980
    @annabrown980 Před 2 lety +11

    Excellent video. really informative and well presented. It really helped me with my issues and I now know what to do next time I have an issue . Thank you so much.

  • @abdulazizsanyang1949
    @abdulazizsanyang1949 Před 7 měsíci

    You're a lifesaver. Tried a host of things these past few days but all it did was increase my frustration till I meet you

    • @ProTechShow
      @ProTechShow  Před 7 měsíci

      Thanks. Glad the video was useful.

  • @slugyourpal
    @slugyourpal Před 8 měsíci

    I love you man. Even if it goes nowhere these videos are really helpful and makes everything easier to understand.

    • @ProTechShow
      @ProTechShow  Před 8 měsíci

      Thanks. Good luck with fixing it!

  • @claudiod.7385
    @claudiod.7385 Před 2 lety +46

    Really excellent video, straight to the point without any fluff at all! Thank you sooo much. Yes, I definitely would like to see the complete process of transferring the data from a hard disk (pre-damage and eventually after damage as well if possible). Only one question: I would like to install Windows SDK. Which version of it shall I install on Windows 10 version 21H2? Could I install the Windows SDK for windows 11 or not? Thank you.

    • @ProTechShow
      @ProTechShow  Před 2 lety +1

      I haven't actually tried but I believe the current Windows SDK release works on both 10 and 11.

    • @claudiod.7385
      @claudiod.7385 Před 2 lety

      @@ProTechShow Thanks. It looks like so to me as well. I was just not sure about it.

  • @niekkuipers6172
    @niekkuipers6172 Před 2 lety +3

    Awesome help, finally fixed it. Thanks!

  • @hobsonbeeman7529
    @hobsonbeeman7529 Před 6 měsíci +1

    This was a great guide on how to delve deeper into BSOD errors and I didn’t have to brush up on my Hindi or constantly replay trying to understand what they said which amps up an already frustrating situation. I’m working on a BSOD issue related to an event called Bugcheck, which could possibly be related to a physical memory issue or Win trying to write to freed memory. Still hot on trail, but this video has provided me with some debug tools to look at it closer…many thanks!

    • @ProTechShow
      @ProTechShow  Před 6 měsíci

      Thanks. Hope you get it figured out!

  • @sargalitariq101
    @sargalitariq101 Před 2 lety +3

    yes , you explain so good , i learn many things from this video , then i fixed my blue screen looking for my issue , thanks dude

  • @Rxce724
    @Rxce724 Před 3 lety +24

    Unfortunately no methods worked for me, it's strange as a friend offered me a new hard drive and after putting it in, it seemed to corrupt my system as many files went missing and my pc slowed down substantially, but good video anyway.

  • @dirkbastardrelief
    @dirkbastardrelief Před rokem +3

    This video contains everything I learned over the past 20 years, regarding stop errors. Well done. "sfc /scannow" is the "The Aristocrats" of tech support. So much wasted time. Similar for DISM fixes. Oh, and don't forget to do an antivirus scan! ;-)

    • @ProTechShow
      @ProTechShow  Před rokem

      Thanks! I swear on those forums they don't even read the question before answering with "sfc"...

  • @mappyLS
    @mappyLS Před 2 lety +1

    Got my sub. Thank you for the quality information.

  • @GeneralTantor
    @GeneralTantor Před 2 lety +1

    Awesome I was having an issue where the bSod program I was using was not giving enough information... Thanks for the Link to WhoCrashed Tool! Worked great!

  • @user-cy4xw3zf8e
    @user-cy4xw3zf8e Před 3 lety +5

    bro you are a pro :) informative thank you

  • @wendellpowellii7403
    @wendellpowellii7403 Před 2 lety +54

    Great video. I believe it's fixed!! Blue screen would crash immediately, but after your advice I was able to update windows and do some work for a couple hours afterwards and no crash; so fingers crossed thanks again!

    • @ProTechShow
      @ProTechShow  Před 2 lety +5

      Thanks. Got them crossed for you! 🤞

    • @SlingSlangSkrrt.
      @SlingSlangSkrrt. Před 2 lety +4

      Is it still working with no problems?

    • @wendellpowellii7403
      @wendellpowellii7403 Před 2 lety +6

      @@SlingSlangSkrrt. lol unfortunately not. I bought a desktop a few weeks ago. I plan to take the laptop to someone idk.

    • @SlingSlangSkrrt.
      @SlingSlangSkrrt. Před 2 lety +6

      @@wendellpowellii7403 Dang. Thanks for the quick reply. I'm gonna try to fix mine. Will let you know if I have any success.

    • @wendellpowellii7403
      @wendellpowellii7403 Před 2 lety +6

      @@SlingSlangSkrrt. best wishes, I look forward to your success!

  • @minecraftlad1
    @minecraftlad1 Před rokem +2

    So helpful, for me it was Norton security causing my crashes, currently no further issues after uninstalling it. Thanks for the great advice, very good video.

    • @ProTechShow
      @ProTechShow  Před rokem

      Good to hear you got to the bottom of it

  • @PA-hu2rs
    @PA-hu2rs Před 5 měsíci +1

    This is so thorough and exact. It seems a lot of thought was put into this video, to make it actually useful as possible. Appreciated!
    I got here due to an unresolved BSOD. Unfortunately, in my case, there is NO 'BugCheck' Error entry in the Event-Logs (as suggested on 03:52), but rather (just) a Critical entry with Source='Kernel-Power', Event-ID=41 and Task-Category=(63). The crash always happens after resuming from Sleep. It started 2 weeks a go, on a Windows 10 Pro PC running successfully (with no BSOD) for about 6 years. Could you advise?

  • @peaceinapod1
    @peaceinapod1 Před rokem +14

    Excellent! Thank you so much for such good, logically structured content. It is not easy to translate technical knowledge to us, regular users or semi-geeks, so thanks for that! I watched your video only after (hopefully) finding the solution in the randomized alice-in-wonderland style, but it seems to work. In my case Chrome and some of its extensions or its hardware acceleration feature (still monitoring this) caused Windows to crash basically nonstop, it even affected Window's menu like settings which I couldn't open.
    Thanks a lot again! I will definitely come back if my solution will appear to be only temporary.

  • @talon5985
    @talon5985 Před 2 lety +3

    Amazing. Spectacular, no-nonsense video.

  • @gustavofx
    @gustavofx Před rokem

    Excellent video and thorough work. Thank you!

  • @bigbassman9
    @bigbassman9 Před rokem

    Come across this video and had to put thinking cap on for sure. My fix was to many old usb drivers to do with sound recording software from windows8.1. Do have to be confident but this video made the important clues easy to identify the problems with the dreaded BSOD , Thanks for taking the time and hope this video stays up for as long as W10 stays supported.

  • @Atombender
    @Atombender Před 2 lety +3

    Had my first BSOD today (Win 11) while booting. System was installed a month ago on new hardware. No further issues so far. Looks like Win 11 still isn't running smoothly yet.

  • @NightShadow720
    @NightShadow720 Před rokem +3

    When my laptop started getting these annoying Blue Screens of Death, I took it to the computer repair shop to have it checked and diagnosed. Turns out that some antivirus software are outdated. So I was told to never use those again and simply use Emsisoft and Ublocker extensions. That means McAfee, Avast and Ccleaner are now junk software. Since then, my laptop hasn't suffered a single BSoD.

  • @FreedomNetwork99
    @FreedomNetwork99 Před rokem

    Great video. Very well explained. Fingers crossed that the driver i updated fixed the problem. Thank you so very much!

  • @cryodaniel1122
    @cryodaniel1122 Před rokem

    very well pointed... so useful... thx for ur work man!

  • @EnvyGoat
    @EnvyGoat Před 2 lety +5

    I've been having this problem for months now! Either my browsers crash, the games I play, or just my whole computer. This has been very annoying for me and I hope that this will help me alot!

    • @memesfirst6928
      @memesfirst6928 Před rokem +1

      Did you find a fix, it's getting very frustrating. I swear I was against Macs but I am starting to believe pcs are all trash.

  • @Reikiht56
    @Reikiht56 Před 3 lety +32

    Great video, still not fixed. Took it to the professionals...still happening. Happens in the middle while I'm working.

  • @DIY.with.DianeD
    @DIY.with.DianeD Před 2 měsíci

    You have a great way for explaining in a simple yet detailed manner. Thank you!

  • @nikolaristicii-9995
    @nikolaristicii-9995 Před rokem +2

    Once, I encountered a BSOD error quite literally out of the blue. This was when I wasn't as familiar with tech as I am now. I watched and looked up an unhealthy amount of guides on how to fix the issue online and ultimately I found around 5 or so scanning tools which apparently fix the software issues on your computer themselves, plus I found out about sfc scan ad driver re-installation. Now, after running all of those in order my problem did seem to be resolved, however before that, in retrospect, I did something rather stupid in running all of the scans and processes at the same time. I am assuming now that the scans started scanning each other causing problems since I instantly got a BSOD. I don't run 7 important processes at the same time anymore, thankfully and I haven't had the issue since. The worst thing is I think it genuinely was just an old driver error from the start making my little scanning experiment utterly meaningless and god knows sfc didn't fix anything.

    • @ProTechShow
      @ProTechShow  Před rokem +2

      It's likely. Most BSODs seem to be driver-related. Possibly the tools worked by prodding various parts of your system to see if an error occurred rather than analysing the memory dump... and found the problem but induced a crash in the process. I have a strong distrust of such automated tools. If they just give you recommendations that's fair enough but when it comes to the ones that carry out "repairs" automatically... They often cause more problems than they fix by deleting things they shouldn't.

  • @dancesinthesky
    @dancesinthesky Před 3 lety +6

    thanks. You are good but it is rather technical, I got to a certain point I though I was on the verge to fix my blue screen but then I didn't. I will take it to the shop. My thought, this new hardware that was installed on my computer may not be all compatible :D

  • @brendanbass5495
    @brendanbass5495 Před 3 lety +5

    This was fantastic and Very informative. -Thank you

  • @Jarry_bru
    @Jarry_bru Před rokem

    it was my McAfee anti-virus and this video showed me a lot of lessons and teaching about fix your pc by your own. Really helps a lot thanks

  • @georgeedellstein9133
    @georgeedellstein9133 Před 2 lety

    The media creation tool worked. I've had problems with this brand new computer to drive to distraction, even considering the bluescreen. I'm wiping the ssd and returning the pc. Thanks for your help.

  • @l.x.7505
    @l.x.7505 Před 2 lety +8

    Thanks for these very clear suggestions. I am my own worst enemy here in that I updated Bios after my first blue screen. Lesson Learned. Wish they would hard code a warning not to update Bios after a crash!

  • @nuggetw7773
    @nuggetw7773 Před 3 lety +6

    My pc just bluescreened, I waited, then it turned off and put it in bios, I try to exit bios, and it goes to bios again????

  • @mikeylloyd5954
    @mikeylloyd5954 Před rokem

    Helpful so far! Got as far trying to install windbg, but couldn't even install that because 'Something went wrong' - windows can't even check for any updates, giving me the same message.

    • @ProTechShow
      @ProTechShow  Před rokem

      If you have access to another computer and can grab a copy of the memory dump you can run Windbg on the other computer - might help if it's crashing too quickly to do any troubleshooting.

  • @atpeaceassociate
    @atpeaceassociate Před rokem +1

    Thank you a ton for doing this video. I thought I had bad ram and it turned out it was a power performance change that I made! GEEZ! Problem fixed now I can get back to playing and enjoying it rather than wanting to smash in on the ground.

  • @joudyahmed5480
    @joudyahmed5480 Před 3 lety +5

    Finally I fix it .Thank you a lot .✊🏻💙

    • @ProTechShow
      @ProTechShow  Před 3 lety +2

      Glad to hear it helped someone 🙂

  • @shawingarts3612
    @shawingarts3612 Před 2 lety +3

    I've been having different stop codes after windows 11 installation. After 4 days it happened prior update. I do hope it helps

    • @SaltySeaCaptain
      @SaltySeaCaptain Před 2 lety

      I never had any problems until I updated to windows 11 smh

    • @shawingarts3612
      @shawingarts3612 Před 2 lety

      @@SaltySeaCaptain hey, try reinstalling the update and make sure your internet connection is not interfered. . Hope u have a great day

    • @SaltySeaCaptain
      @SaltySeaCaptain Před 2 lety

      @@shawingarts3612 How do I reinstall if I can't get out of the blue screen?

  • @MrJdog43
    @MrJdog43 Před 2 lety +1

    Thanks a lot this was very helpful!

  • @ukolydia4148
    @ukolydia4148 Před měsícem +1

    Wow! The second to last step fixed my laptop (win 11)💃. Thank You Jesus! Thank you for the video.

  • @Bradlalb123
    @Bradlalb123 Před 2 lety +12

    Reset my pc, I have the most irritable version of this, every 30 seconds it reboots, and reboots and reboots. I’ll keep an update as to what works.

    • @Bradlalb123
      @Bradlalb123 Před 2 lety +4

      I tried reinstalling drivers, nothing, I removed my graphics card, nothing, deleted duplicated files, nothing, deleted my drivers, nothing, removed and cleaned my ram, nothing, I’ve gone to bios and safe mode to reinstall to the previous version of windows, since they absolutely demanded I download it because of the infamous “packet dump” bullshit, and now my pc is frozen at 38% while trying to restart.

    • @Bradlalb123
      @Bradlalb123 Před 2 lety +5

      Buy a Mac folks, they’re expensive, but windows is so shitty, so so shitty

    • @Lukabakua
      @Lukabakua Před 2 lety

      @@Bradlalb123 i want to game alos daamn😢 any luck yet?

    • @SUPERBIGMANThe
      @SUPERBIGMANThe Před 2 lety +1

      @@Bradlalb123 Unfortunately you will have to do a clean install of windows to solve this problem. You will have to re-partition your hard drive to do so, set all bios settings to auto and then reinstall windows. If it doesn't work after that you may have a bad hard drive.

    • @SlingSlangSkrrt.
      @SlingSlangSkrrt. Před 2 lety +1

      @@SUPERBIGMANThe Thanks for that information. My PC just started this problem and I'm looking for a fix. My PC crashes before Windows loads up.

  • @declanjones1841
    @declanjones1841 Před 2 lety +5

    ive tried everything I've also factory reset my pc 2 times and still does it any help ?

    • @vishwanathasharma1409
      @vishwanathasharma1409 Před 2 lety +1

      If even windows reset didn't work it is serious hardware issue take it to a professional

  • @emoooz123
    @emoooz123 Před 2 lety

    Thanks alot you gained new subscriber ❤️

  • @rytre
    @rytre Před rokem +10

    I'm hoping the issue is fixed, but this was a very helpful video regardless of the specific issue I have!
    Straight to the point, organized, and overall good structure. Love the video. Thank you ❤

  • @byromtaylor6482
    @byromtaylor6482 Před 2 lety +10

    well there is 20 mins of my life I will never get back

  • @biogons14
    @biogons14 Před rokem

    Excellent video!! Several blue screens appear to me throughout a year, but lately every 15 days; Now it's hotter at home. The event viewer shows one last "atapi" error before the blue screen " \Device\Ide\IdePort3". But the system disk is a Samsung SSD with 20% overprovisioning in good condition, although I have not updated the firmware because in the forums they do not recommend updating it because it can be conflictive in AMD. Same thing with Gigabyte's SATA controllers; They say it's better to leave the Windows ones. The "barracuda" data disk sometimes hangs and after a minute it works again. I am with W7 64, AMD and 32 GB.

  • @brianpostans8934
    @brianpostans8934 Před rokem

    Thanks a million, mate your advice saved my laptop and save £ me from paying out for a new one. And I am what you would call computer illiterate all I know is how to turn my laptop on. But following your clear advice and step-by-step instructions got me my laptop back.

  • @HB.14
    @HB.14 Před 2 lety +4

    Ugh it's so annoying I did an update last night before I went to bed, and I check it hours ago to see the BSOD I've tried uninstalling the update and just done everything so annoying!

    • @HB.14
      @HB.14 Před 2 lety

      I managed to fix it but bad to restart the computer, I had to reinstall windows

    • @ProTechShow
      @ProTechShow  Před 2 lety +1

      Ouch. Glad you got it sorted in the end. I like to make regular backups just in case. If something like this happens it means you can restore the backup with all of your apps and data intact. If you're interested in taking a look at some free options there's a video here: czcams.com/video/mOyQAJqeZ48/video.html

    • @HB.14
      @HB.14 Před 2 lety

      @@ProTechShow oh cool! Thanks I'll check it out

  • @digitaldigest3683
    @digitaldigest3683 Před 3 lety +5

    Mine says, Stop code: DPC watch_dog violation. 😔

  • @YoloTravelExplorer
    @YoloTravelExplorer Před 2 lety

    Thanks Andrew for this very helpful tutorial, I was searching on your other video if you already have posting regarding "Black screen after logging in" I'm hoping if you can also do tutorial/shed some light on how to fix it.

    • @ProTechShow
      @ProTechShow  Před 2 lety

      I don't have a video on that. My first guess would be video driver, but it's just a guess. If you can get into safe mode then try removing and reinstalling a fresh download of your video driver to see if it helps. If safe mode has the same problem then it's probably not the driver.

    • @YoloTravelExplorer
      @YoloTravelExplorer Před 2 lety

      ​@Pro Tech Show yes I did that but no success, i end up reformatting it :) btw, found this "SYSTEM INTERNALS tool" which you mentioned on your video "Useful Tools for IT Pros", really interested learning it. I heard its very helpful on finding the root cause of system hanging/slow/black screen issue as well. I have to admit that I am one of those who blindingly fixing this kind of issue, but no offence for me, it is actually an eye opener and encouragement. I know this will be a very time consuming topic, but really looking forward if you can share with us exclusive tutorial/real world application of these tools.

  • @toneystevens5023
    @toneystevens5023 Před 2 lety +2

    WOW! Thanks! I found a bad driver for my WiFi card. I don't need WiFi on this PC so I uninstalled the card and deleted it. I think that fixed it. Great video!!! The problem must have started when I updated windows 7. I loaded a fresh install of Windows 10 deleting my old files and still had the problem. I was at my wits end. UPDATE: It's been some time now and it is fixed!! Saved me from buying a new PC. Thanks again!

    • @ProTechShow
      @ProTechShow  Před 2 lety

      Glad it helped!

    • @deki7958
      @deki7958 Před 2 lety

      @@ProTechShow How i do this if i have blue screen????

  • @warriqkr762
    @warriqkr762 Před 2 lety +6

    Starting to think I just wasted 2 years saving up for a pc just for it to have this problem pls help

  • @gamerkyle14
    @gamerkyle14 Před 2 lety +9

    Great video , very easy to follow, and , None of it helped, it's weird, everything seems like it should work. I'm considering just gutting out the whole bloody thing, it's only 3.5 years old !

  • @ArmadilloGaming200
    @ArmadilloGaming200 Před 10 měsíci

    dude this is one of the best videos i have ever seen on how to actually figure out wtf is wrong with your pc

  • @jerrell242009
    @jerrell242009 Před 23 dny

    This was extremely helpful!!! Thank you 🙏🏾 I downloaded the WinDbg and it gave me the code for my Nvidia driver… So now I know specifically what to change.

  • @phillip5545
    @phillip5545 Před 2 lety +3

    Thanks for your great video. I Have a 1 year old Dell laptop with Windows 10. I was trying to install an external ASUS USB AC68 WiFi booster. It works perfectly on my older Windows 7 laptop. I couldn't get it to work so read lots of computer threads. Unfortunately I fell for a fix that turned out to only give me the blue screen of death. The thread had me go into msconfig, go to boot tab, then advanced options and then check PCI lock and then restart. At first I was suspicious but there were several responses that said thanks for the help because it fixed the same issue I was having with my WiFi booster. Now no matter what I have tried, I cannot get to a place where I can uncheck the PCI lock box. Toward the end of your video (starting at about 15 minutes I think maybe there is information there for me but unfortunately, some of it was a bit over my head. I downloaded the Microsoft file you suggested onto a memory stick but not sure how to make my computer boot to the memory stick at 'power up'. I'm thinking that when I power my laptop up, it will just go to the blue screen of death. How do I get it to boot up to the memory stick? If I can just get back to msconfig somehow, I can uncheck the PCI Lock box. I'd sure appreciate any suggestion you have.

    • @ProTechShow
      @ProTechShow  Před 2 lety

      You usually need to press a button when the computer is starting up. When the initial logo shows that's usually the right time to start mashing the button. Which button you need varies between devices but is often F12, F10, Esc, or Del. It should either say on the screen itself or in your manual. If you hit the right key you will get a menu that lets you choose which device to boot from - pick your USB drive.

    • @phillip5545
      @phillip5545 Před 2 lety

      @@ProTechShow Wow...thanks for quick reply. OK, I tried your suggestion and F12 took me to the bios page. Unfortunately I was pretty intimated as to what to do. I am just not a computer tech person. I was able to load the Windows repair tool onto a USB memory stick I have a Dell Inspiron 3793 Windows 10 model. I was hoping to see something asking me what drive to open at startup but just way too much stuff for someone who is not a techie. I don't want to do the wrong thing and screw my computer up even more. I need someone to walk me through step by step. I don't expect you to take the time to do that. I just want to get back to config so I can uncheck the PCI Lock button. Right now I am feeling pretty stupid. Thanks so much for trying to help me.

  • @kakarroto007
    @kakarroto007 Před 3 lety +4

    Weirdest BSOD I have seen was caused by using old boot drive with a new system. There were so many different components, not to mention CPU architecture, that Windows said, "F it, I'm out!"

    • @ProTechShow
      @ProTechShow  Před 3 lety +1

      Don't think I'd even bother trying to untangle that one. Reinstall time! I take moving systems as a prompt to do a forced cleanout anyway.

    • @wafflingmean4477
      @wafflingmean4477 Před 2 lety

      I think I've had this issue as well, but I've run multiple clean installs of Windows 10 on the boot drive and the issue persists.

  • @frostfuchs8511
    @frostfuchs8511 Před 7 měsíci +1

    Omg thank you for the tipps, because of this i noticed one of my hardware parts had an error that caused it

  • @fwjxbo
    @fwjxbo Před rokem

    after doing all the steps it was surprisingly the razer synapse software which was the culprit in my blue screen of death error. once i deleted it i havent actually gotten any errors and my computer isnt crashing now. Thanks for the help sooo much u saved me so much money !

  • @ahmedhamdy8810
    @ahmedhamdy8810 Před rokem

    Great and very helpful, Thanks a lot for this detailed info, I was able to detect the problem ( using WinDbg ), and now solved,Many thanks😍🙏

  • @chavenyenketswamy1498
    @chavenyenketswamy1498 Před rokem +2

    One common pattern was after everyclean installation of Windows the crashes will only start when i installed applications either from the Microsoft store or common applications ive used before with older versions of Windows 10. Most of my applications were 3D CAD and modelling as well as Steam. Finally realized the issue was with incompatible GPU drivers. Whenever i did a clean installation of Windows 10 it would look for display drivers and install the Nvidia app. I assumed the correct drivers were installed. This was the problem. Apps were freezing or crashing to the BSOD and i didnt know what was going on. I tried SFC, DISM, restore points, recovery drives, System Repair Chkdsk. Was going no were. Windows would get so unstable until you cant even boot in and have no option but to do another clean install. So whenever you clean install windows also go to Nvidia and download the appropriate GPU drivers before installing your applications.

  • @MissHomelander
    @MissHomelander Před 2 měsíci

    Thank you for this video! I'm attempting to skill up for a tier 2 position and I feel confident about working with BSODs now :D

  • @JackTheSt_Ripper
    @JackTheSt_Ripper Před 2 lety +1

    it only occur when my laptop is not in use. I can play games and listen to music and all that, but once the pc is not in use, the screen pops up.
    So, what im gonna do is just restore my most important files and just dump the pc since it's already also have a broken lid. No point of fixing that crap. Good thing I bought a new pc before that crap started to occur.
    Anyway, I will take a look later if something like this should happen again. This video is very helpful

  • @eddy1986
    @eddy1986 Před 11 měsíci

    Thanks for this video! it helped to get some more information on crashes i experienced

    • @ProTechShow
      @ProTechShow  Před 11 měsíci +1

      You're welcome. Hope you're able to figure it out.

    • @eddy1986
      @eddy1986 Před 11 měsíci

      @@ProTechShow yep, it only happens with 1 game and looks like SW bug causes a memory error which trigers an system crash. I solved it by locking FPS and lowering the graphics. IMHO.... bad optimasation of the game in question.

  • @JacobGibson-fw3kk
    @JacobGibson-fw3kk Před 16 dny

    Thank you your video helped a ton and my pc is now up and running. 😀

  • @CodrutMiron
    @CodrutMiron Před 7 měsíci

    Very much appreciated. Keep it up!

  • @booky8148
    @booky8148 Před 4 měsíci +1

    Guess i’ll be taking it somewhere else.. none of this worked, I appreciate you taking the time to make this video still. Hope it helped plenty of others

  • @fijistardxst_clipzzz259

    thank you so much
    been wondering what was going on your a life saver

  • @petewhite511
    @petewhite511 Před 2 lety

    Hi, last night I cleaned out the prefect, %temp%, temp folders. Turned off superfetch / sysmain. And windows update in services on a windows 8.1 laptop.
    In startup, disabled a couple of startup programmers. And done the WSreset.
    I restarted the laptop, and now have the bsod. It won't boot into safe mode, startup repair didn't help.
    With the laptop owners say so I could try restoring to a different point.
    What are your thoughts?
    Cheers
    Pete
    What do you recommend?

  • @honest_126
    @honest_126 Před rokem +1

    Very nice video. While I still have no clue what exactly I should do to fix the two errors crashing windows, I now know the exact 2 errors I'm getting. It's a start.

  • @Michael-io2jo
    @Michael-io2jo Před rokem

    THANKS A LOT!!!🎉
    I had the critical_process_died error and I eventually ended up downloading the windows creation tool on my USB.....I followed the steps and boom! My PC is back....... Thank you so much

  • @borisbastic1615
    @borisbastic1615 Před 2 lety

    Yo thank u a looot i was serching all over the place on how to fix the DEATH screen, and when u said to try and uninstall any third party on any recent programs, i uninstalled Valorent and it was fix did get any blue screens of death, i dont know why valorent but im happy that my pc work now, thanx again

    • @ProTechShow
      @ProTechShow  Před 2 lety

      Glad it helped. Somone else mentioned Valorant very recently. I wonder if it includes anticheat software - they're notorious for causing bluescreens.

  • @vitozabelo8046
    @vitozabelo8046 Před 5 měsíci

    Oh, gosh! Tons of thank you for your video! That WhoCrashed tool is a savior! At least I know what caused the crash - Intel RST! Now we can take it from there. Thanks a lot again!

    • @ProTechShow
      @ProTechShow  Před 5 měsíci +1

      Glad it helped! Intel RST was crashing on one of my devices as well - removed it and no more problems.
      To be fair it wasn't 100% RST's fault in my case as the combination of RST version, motherboard, and OS weren't officially supported together.

  • @utahjournal
    @utahjournal Před rokem +1

    Thank you for this detailed and awesome video! I am dead serious when I say that after 7 hours of trouble-shooting the sfc /scannow is what worked for me. I guess it's possible that other things I tried helped too but the actually blue screen did not go away until did the sfc /scannow in the command prompt.

    • @ProTechShow
      @ProTechShow  Před rokem

      Well, I guess it had to work for someone!

    • @effem9366
      @effem9366 Před 7 měsíci

      What happened after the scan? I scanned but still can't restart.

  • @RifatErdemSahin
    @RifatErdemSahin Před 2 lety +1

    Great video mate. Many angles and detailed research

    • @ProTechShow
      @ProTechShow  Před 2 lety +1

      Cheers!

    • @RifatErdemSahin
      @RifatErdemSahin Před 2 lety

      @@ProTechShow after implementing the driver verification for full system system has a hard time starting. And i dis not see an output what should i do ?

    • @ProTechShow
      @ProTechShow  Před 2 lety +1

      @@RifatErdemSahin driver verifier is a stress test of sorts that's intended to find weaknesses in the drivers. If it's enabled and not letting you boot, try disabling it from safe mode. Safe mode loads only minimal drivers so there's much less for it to crash.

    • @RifatErdemSahin
      @RifatErdemSahin Před 2 lety

      @@ProTechShow thanks mate i would retry that with a keyboard connected to usb bios on my as wrx80

  • @jamesphillipshort
    @jamesphillipshort Před 2 lety +2

    Thank you! I once was getting windows insider builds on a 32 bit system, but I couldn't get the latest update. I kept getting a BSOD with a message about memory management. I was forced to do a clean install, losing everything.

  • @puch2728
    @puch2728 Před rokem +1

    Hello, I have a question about if it’s possible to exclude GPU, CPU, SSD, HDD with MSI afterburner to check if it’s something that’s causing my pc to crash. I’ll do the tutorial in this video. But it was just a question

  • @rubaiyazahin5048
    @rubaiyazahin5048 Před 3 měsíci

    Seriously thanks man!

  • @bobkarolak935
    @bobkarolak935 Před 3 měsíci

    its Thursday , March 21. 2024. My wife's computer just received the Blue Screen tcp.sys driver error 4 times this week. Thank you for your extensive sharing video, We are no teckie computer experts by no means... Will check it out completely and keep you posted on the fix??

  • @bryancarlramirez
    @bryancarlramirez Před 5 měsíci

    It works on my PC, thank you so much for this video. It really helps me a lot.😊

  • @noinfothxbye7663
    @noinfothxbye7663 Před rokem

    The windows app worked, or at least so far. My issue was the product System Mechanic. Got rid of it, crashes have stopped so far. I recommend the windbg app in microsoft store. Made finding issue quick and easy. And this video was a great guidance to make it easier, thank you!

    • @ProTechShow
      @ProTechShow  Před rokem

      Glad it helped! I don't trust so-called optimisation programs like System Mechanic so I'm not hugely surprised if that was the problem.

    • @noinfothxbye7663
      @noinfothxbye7663 Před rokem

      @@ProTechShow it may have been an issue because the version i had was downloaded when my PC was at windows 7, either way ive been dealing with this intermittent issue for years now. Wish i found your help video the last couple times i tired to fix it. Once again thank you so much for a will put together instructional video for us computer illiterate people! 😊

  • @stevemacbr
    @stevemacbr Před rokem

    @ProTecShow-Andrew Quinn.
    - Great video. The command prompt cbdedit & chkdsk switches really helped me out of a hole while in Brazil. Lightening & a noisy mechanical HDdrive
    ( I hadn't used those commands for many years - big thumbs up Subscribed )
    .

  • @frozenfrozencho
    @frozenfrozencho Před 8 měsíci

    thx brotha you helped a lot imma follow for these tips thanky hoseri mush gud dei and bai bai see you next soon time dhan

  • @grimreaper704
    @grimreaper704 Před 2 lety +1

    thank you for this amazing tutotrial i checked for updates and i am updating my windows 11 right now thanks for making these easy understanding videos for people who dont know much about computers thanks again.