The Basics of using an Online Royal Mail PPI account - Selling online Ebay/Amazon
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- čas přidán 25. 08. 2024
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In response to a chat with Patricia over on the UK Reselling Facebook group / ukreselling
I have put together a video about the basics of using an online Royal Mail Business account with PPI stamps :) Please leave any further questions below in the comments section... -
Our Instagram: / olly_and_molly
Links to products we use in our business: (affiliate links)
Jiffy bags (DVD size - large letter) - amzn.to/2mBEOAM
Jiffy Bags (to fit 2 x DVD side by side as a large letter) - amzn.to/2m4fPbJ
Brown Packing Paper (that I use for wrapping board games) - amzn.to/2l8Ofef
Packing Tape (Brown 36 rolls) - amzn.to/2mHLM6B
Packing tape (Clear 36 rolls) - amzn.to/2lloVwv
Bubble Wrap (500mm x 100m roll) - amzn.to/2mHDETM
Jiffy foam wrap (500mm x 100m roll) - amzn.to/2lldzsE
Sticker Remover Liquid (this stuff is awesome!) - amzn.to/2l8ICg1
Royal Mail Postage Size Guide - amzn.to/2l8I8q9
Quality Salter Scales for weighing packages - amzn.to/2mBIbYw
Heavy duty weighing scales (up to 200kg) - amzn.to/2l8KUM6
FBA product labels - amzn.to/2llhoho
Suffocation warning labels - amzn.to/2m9YXAA Mailing bags (ideal for clothing) - amzn.to/2mHKCIe
Thanks again Nic. Just started using PPI, its a lot to take on but the RM team are helpful and once you get the hang its easy. I also invested in a Dymo Label writer, labels in a couple of seconds rather than waiting for my printer to warm up.
Hi, Just a bit of advice mate you shouldn't show your address on CZcams or anyone else, there's a lot of mad people out there. Very good videos though I am learning a lot, thanks
And your business account number!!!
Makes no difference, if he's registered as a business, unless he's using a virtual office type setup then his registered business address will be his home address, which anyone can find online by doing a company search anyway. The bit I disagree with here is him showing all his customer's addresses.
@@thefiestaguy8831 Would like a response from Nic on this.
Thanks!
I open a new OBA with royal mail and I learn from this video how to make online orders.
Thanks Nick I really appreciate! :)
NRI Trading No Problem :)
excellent tutorial! We were completely lost. Thanks very much!
Just started using OBA today Nic, Didn't have a clue, But your vid helped me lots thanks a lot pal :)
+stevielynsk It is confusing to start...
its funny how so many people are ready to bash royal mail, but some of their services are just so useful. customers can pick up from sorting offices and you can post at post offices , which is very handy
Thanks Nick, that took all the hassle out of self learning . Great Vid!
Nick can you make an updated version of this video please?
Hello, i really like the way you explain, your video is really helpful, especially for beginner like me. and i learn alot from this video. thank you.
Thanks Nic. Started using OBA quite recently and found a couple of useful ideas your using like the PPI stamping tools and the way you weight your items.
;)
+Figureland glad to help
I like these Nd of videos were you show the organisational side of things. I'm keen to see your recording systems.
+Bobby Crush My recording systems???
Wow, this is a lot of effort. With UKMail, I just print the label stick it on my parcel. The driver then collects and scans the parcels. All packages are tracked from door to door.
Seb Meikle do you sell a similar volume of stuff as this guy? just curious...
Danny Seaton
well different bags for different class of mails. local post office staff do not like this as they don't get any revenue from ppi. their prices are not much different than personal account. the royal mail do not send mailing bags with that pack and you have to beg these bags from local post office. lost mails are not covered for insurance. overall still a better service than many other curiore companies.
napoleon one I'm just starting out, so trying to get as many perspectives as possible. from what I'm reading/watching. it's seems anything up to a large letter or small parcel, then RM is the way to go. but larger and heavier than that. a curior service is far cheaper??
Your videos are so helpful! Thank you so much!
What stops someone putting your account number on the stamp and taking it to the post office?
thank you very much for your help, its really very helpful video
Thanks for the video it has helped me, as I am new to the OBA and the royal mail videos are not very clear
Hi, great vid. I have an account and rather than the stamping on the parcels I get stickers made up which also include my return address, prolly works out a bit more than stamping them on though. Also as I'm not vat registered I use codes bpl and bpr which is I think 0.60 for large letter and 2.50 for parcel with no vat on top, but obviously I have to do each weight band as a seperate bag - good if all your items are in the same weight band. For signed for, I still have to get the items scanned in the post office.
Great video Nic, really clear good information. I've had the Royal mail call me again and again trying to get me to use this service. But I only sell one item a day in the week and may be 10 over a weekend. So to be honest its just as quick for me to pop into the post office even if I do pay more.
Tom The English Picker Yeah, this won't be for everyone, I have been chatting on the Facebook page with some people who have received all their stuff from the Royal Mail and are confused as to what to do with it all :) so the video is just to answer a few basic questions for those starting to use their accounts :)
Great video nick, very useful
WhiteAbid My pleasure :)
Nic all your videos are very helpful
Thankyou :)
Great video! Helped me a great deal as a new Royal Mail OBA account holder. Just one observation that is mentioned on the RM website...
PLEASE DON'T PUT THE SALES ORDER IN THE MAIL BAG. This needs to be presented to Post Office staff. :)
hi,most of what i sell on ebay are large letter size,i send most 1st class large letter stamp but a % of "i never received my item" i would like to sort this by recording all items but the cost is £2,08 or £2,40 each which kills profit margin,options to print label through ebay or pay pal but what is the cheapest way for me to send with proof please as it is a bit of a dilemma,any advice would be greatly appreciated,thanks Chris
Thanks Nic it's really good info. I was wondering how can I start posting now I can ones again thanks
Great Video Nick,
+Svek B. Thanks :)
Great, super great information thank you very much, can you make also a video on how you deal with your returns.
is there anyway to get information on items delievered in the large letters the ones with just the stamp on them ?
Nice to know
Hi Nic
Great video..very useful. Just one ? Where do you get the royal mail sacks from? Do they give you one everytime you deliver one sack to them? Also is there a way whereby you can get royal mail to pick up the sacks from you...sometimes they can get heavy!!
+Rebel Status I get mail sacks from my local delivery office - the Royal mail can collect your mail from you and also drop off mail sacks if you arrange it :)
Excellent video Nic.
Thank you.
+INFINITY Ecom My pleasure
Try a bit of a lighter touch, you're a tad heavy handed there.
Good video.
I'm envious of those shipping prices. Here in Canada it costs about that rate to ship only 1 parcel! I normally just sell small items that I can send as large lettermail.
***** it works out well with the larger parcels because it is done on the average :)
We use pre-printed labels. This avoids any issues where the stamp image is not correct. We buy them from printed-ppi-labels.co.uk . great service and prices
Hi please can you give details on how you send parcels to international locations such as the USA- what's the processes, steps and requirements to sending the parcels. And lastly how do you drop the parcels off at the post office and if there is more than one parcel to be delivered to the same location, how do you fill out the required forms (customs declaration I think) out? Sorry and thank you!
+Shaks K International is done the same way, just using the 1st class stamp and customer stickers provided by the Royal Mail. I drop off the parcels in sealed mail sacks at any post office or sorting office or you can have them collected from your home/office. Parcels to the same location?? just process them as normal - not sure I understand the question.... the customs forms are just a sticker that you fill in some basic info about cost - weight etc
Did I do the maths right in that 2nd class small parcels are working out at £2.45? That's quite a saving from £2.85 for personal click and drop.
...or maybe it was cheaper 4 years ago.... oops!
Great, helpful video Nick.
Thank you,
Pawel
My pleasure :)
So confused, i have just set up an OBA and expected to be forking out for an expensive thermal printer for printing 4x6" shipping labels with QR and barcodes.... but in this video i see these rubber stamps things and no barcodes at all!? is this just an outdated video or is it a different system entirely?
Really helpful video. Thank you
Is there a customer service number? I've set up an online business account at work but was given no instruction on how to use it. I didn't receive any codes or mail sack labels or cable ties.
Hi.I will appreciate you.
I posted a document through royal mail UK 10 days ago.
But,still it's showing your item is leaving the UK.
What does this mean?
Please help me with idea to get post to India.
Hi Nic,
Thaaaanks for the video!
I still need to ring them because I don't have stamps and didn't get any instructions - they must be online but if someome comes over to tell me what do I do with the rest of the stamps and book and...
OMG so many bits and pieces that this OBA has...
Anyway you gave me a great helping start with this video.
Thanks again!!! ;)
Patricia Marcelino I am glad it was of some use, hopefully it will be useful for others too :)
All the best
Nic
There's a rumour that they are doing away with handstamps at the end of this year. You can still get them made up at a small fee. Personally I use labels with a label printer. You just have to download your ppi stamp from the link they email you and then print the image off. You can also print onto standard paper and use sellotape. Labels are super fast and will work better on mailer bags but if you're using jiffys like Nic then handstamps work great
LukeChandlerDesign Yea I signed up for OBA maybe 1-2months ago I never received the handstamps but as you say I print my postage direct on the label does the job.
You have to order the handstamps - they charge you extra.
Excellent video. Does anyone know if you need to drop the sacks off at a full Post Office or will those little counters in the back of shops accept them?
I should think they would take it for you, don't see why not..
Hi Nic, great video. As I work for royalmail and this message is for everyone who has OBA. Can you make sure the items are Not posted in pillar boxes. 2 reasons, number 1 we need to verify what is posted and does the items match the paper work. Number 2 pillar boxes are designed for letters not parcels. Please please take it to your local post office or your nearest sorting office.
Rafik Patel No problem, all my mail goes in sorted bags...
Rafik Patel Cant remember if ive asked already now apologise if i hve, how many items do you need to post a week to have a royal mail ppi account? and for example if its 10 and you have more than 10 items one week and another week you have maybe only 8 do you hve to just go and pay full price at the post office
I am not sure - it has been so long since I set mine up - you are better off ringing them and having a chat - they are very helpful :)
What do the different colours of bags mean?
Hi very useful video I am still learning about eBay posting etc much appreciated just one question regarding hanging scales & weight how do you workout actually weight of your parcel without sack ? Because when you weight my guess is your weight was including sack so just need info would appreciate thanks
thank you
Hi Nic, Ive got an OBA and need to send a parcel tracked to the states. Ive generated the order but am stuck with what labels I need to be put on a parcel (tracked only). Thank you for the vids!
your so sincere I love u. your so smart too
I have received a box pf labels, the ties and bags but no PPI stamp or instructions - Great video but where do I get a stamp from? Thanks
you will need to place an order for it with Royal Mail
Also how may online business accounts are there?
i like that when u said few thousands times
i will do appreciate if you upload the video, how to print just shipping address labels on brother label printer QL 500 at once. currently i m doing copy paste one by one, thank you!
Very informative video thanks for sharing. Where did you get your label sticker printer and how much did you pay for it? Thanks Gareth
hi, thanks that's great video. and helpfull too... thanks
Is it the same process still or have things changed now in 2020.
fantastic video
would you not be better off time wise with a franking machine? Seems an awful chew. From memory when I used the franking machine at work 100g large letter was about 73p. Standard 2nd class letter was definitely 36p.
it works fine for me :)
Great video, Nic. Very helpful, thanks.
When you say you were "chatting on FB" is that on some kind of group for people who wanna know about this stuff or was that just your personal page?
What ppi tags do you need for international mail
I just use the 1st class ones
hi nic very good video exactly what i was looking for but was told something about new service click and drop which pulls all my ebay orders and address to royal mail so its all linked ?
Awesome - thanks mate!
Hi, where to get these Rubber stamps? Royal Mail is no more providing these stuff. I can see some online to buy but they are self-inking and I m looking for the manuals one as you have in your video. Thanks
I should set up something assistant to see if I can catch the staff stealing put a set up a phone and have it record over Google and see if I can catch them stealing and record everything
Hi Nic, brilliant video as always, i live close to my sorting office, i'm i able to just drop the sacks off there once i start a business account, rather than go the Post Office? silly question i know but just not too sure, thanks Nic.
Mersey Kev Yes you can drop of at the sorting office :)
Great video. I undstand you can also drop at the sorting office my sorting office is 150 metres away and doesn't have big queues :). I take it that you don't get proof of posting of an item using this method. I have been diligently getting proof of postage on my ebay sales but given the fact that I have had no post go missing, perhaps its not worth the bother. Does anyone have any thoughts on the benefits of proof of posting versus the post office queues?
+Donna Condliffe thanks Donna I have been told the same and have a missing parcel to claim so will update when it's done. also use parcelbroker for bigger or heavier items now too.
What ppi for special delivery
Did you have this from the start or when you started making bigger income? Thank you
Hi Nic, thank you for a very helpful and informative video. Would you mind telling us how do you mark the sack for the international standard packets and large letters please? thanks a lot!
Ewa Wneczak I use a red 1st class label and also write airmail on the label. Not had any complaints so far :)
Hi Nic, thank you so much for answering my question. I really appriciate it. I love your videos; they are so informative! Thank you for sharing them with us!
No problem, It is my pleasure, I am glad so many people enjoy watching them and are learning from them :)
Great video u helped me understand that a lot I'm looking to start up a business in the near future and just wondering does the conformation order need to be printed and put in to the bag as I don't have a printer atm .
Yes if you have a Royal Mail business account you will need a printer
+Nic Hills (UK Ebay Reseller) Royal Mail do a courier service now do u need to still go to the post office for the stamp for recorded mail and packets ??
My post office has refused to take my bag saying they don't make any money out of it
I would complain - they are part of the post office so you should be able to drop off there...!!
I ask how long it will to the recipient airmal royalmail ?
just wanted to say I enjoy your vid's and find them really helpful, I've just started selling on ebay and every little helps, only been selling less than a week and already sold 8 items and have 2 others with bids, but also had a buy it now buyer that just won't pay (waited 4 days) so opened my first unpaid case today, how long do you normally wait before opening a case? Thanks Alec
o0o GAMER o0o I normally send a couple of reminders and then open a case after 5 or 6 days
hi nic
i see that you use the ink stamp for the ppi,ive been using the oba now for a week or so and ive had 2 problems of the dymo ppi labels coming off the parcels,hence the customer paying for the postage,have you had this problem in the past?
john w I don't use labels I either stamp direct onto the envelope/parcel or stamp on paper and stick it on...
Hey Nic how do I process 1 order which is the best way thanks ?
Can you explain how you use the Signed For Labels? So when I order the labels how do I scan them and pay for them or how does it work??
you stick a label on the package - record it in your log book and get the book date stamped, if there is an issue with the parcel you use the book as a record to make a claim - the items are not scanned into the system but are recorded at the point of delivery.
Hi Nic, great video as always - just wanted to know where you got your size guide from and do you know anywhere where I could get one? Thanks again.
The one I use was given away by the post office many years ago when they introduced the new sizing restrictions - use this link to see my 'tools of the trade' page on my website where there are lots of useful links to products including a size guide.
Hi Nic great video, can you post your items directly in the postbox or do they have to go into mail sacks that are handed into post office?
+Jennifer Taylorson They have to go in sealed mail sacks left at the post office or sorting office...
hello nic, your videos are great
if possible could you answer these questions for me please because im now starting reselling and im not sure on these subjects.........
i know about import and export chanrges between here and europe.
I was wondering if you export out of europe?
If you do then do you know any additional charges.
IM LOOKING TO USE THE GLOBAL SHIPPING PROGRAMME ON MY EBAY ACCOUNT
IS THERE ANY COUNTRYS YOU SUGGEST NOT TO SEND TO?
AND ANYTHING EXTRA YOU KNOW ABOUT?
Luke Nunn If you use the global shipping programme eBay take care of any charges that may be imposed, also send to all countries as the GSP send your items tracked and signed for.
Nic
Hi Nic great video . On paperwork side how do you deal with proof of postage for non signed for items?
I don't bother...
Hi Nic, thanks for the tutorial!
Could you please advise How do you print out the address for those orders? (if there are many orders and you don't want to handwrite them all, but have a regular printer only)
Is there an easier way to do it? As we are going to purchase the postage on OBA.
( I used to buying postage from royal mail through eBay and print them on paper and cut out or print them directly on the paper envelope.)
Thank you!
Maybe I have figured it out. Do we just connect it to the Click & Drop account? Am I right? BTW, how do I get one of the self ink stamps? Do I have to buy it from somewhere? or I can get it from OBA shop? thanks
Amazing video well done! I have just set up an account with RM and the account manager on the phone was really insisting to be using 2d labels(which are huge) instead of PPI stamps. She said that it is even required. Do you know anything about that?
Nope - first I have heard of it
Hi Nic, Great video - we are currently using a franking machine for our mail so get some of the savings, but not all. Plus we have to still get out signed for stuff scanned in and documented like a normal customer. Question for you though - is there a difference between small, medium and large parcels in terms of how they are dealt with this way? Thanks
No, all my parcels are dealt with the same way and paid at the same rate, that is where I make the savings ;)
Hi Nic, Did you get your self inking stamps from Royal Mail or you have ordered yourself?
+JoJo Passernomen I ordered from Royal Mail
Hey Nic, does Royal Mail supply you with the 1st/2nd class rubber stamps or did you get those made yourself?
I'm about to sign up with them and they said i'd have to print out the special able with my code for each package which i found a bit of putting. The way you do it is way better and so much less hassle.
+Pete Gowdy i ordered the stamps through Royal mail - this was years ago though...
OK, thanks Nic. Very helpful.
Hi Nick, I am again
I opened one royal mail OBA. I just trial did for second class large stamp. It costs £0.63 plus vat £0.13 total will be £0.76. This is expensive than post office. In post office only £0.73 for second class large stamp. So what is the benefits by cost on OBA please?
Thanks.
Shaji Joseph are you vat registered? if not use the code BPL to send without Vat at 63p
Hi nic which label printer u recommend to use for ebay which is cheapest?
+gurjeet Bhat I don't use one...
hi Nic, Thanks for your great video, just asking where to get sck of royalmail because I have just got box of label and plastic seal but have recived sack.
+Zahid Hussain Siddiqi I get my sacks from my local sorting office :)
Hi Nic, where did you get your printing stamp made?
I ordered it from the Royal Mail
Which one of the two Royal Mail vs My Hermes come out cheaper in the long run? Is there any other reason why it would be better to use either?
Royal Mail is cheaper for large letter size items - Hermes can be cheaper for parcels and everything goes tracked... if you have a business account with RM account then parcel prices are very similar...
Hi Nic,
I sell about 7 items a day do still have bring the sacks to the post office as it small amount it is kinda useless to go all the way to the post office. is it possible to put the items directly into the letter box?
Z&H Trading LTD PPI items cannot go in the letterbox.
how do you get a proof of posting for non sign for letters and parcels ?
+Olggord Gord I don't...
so what happens when the PO has lost something ?
I send anything worth over £20 recorded delivery, the rest I don't worry about - the amount that goes missing is so insignificant, when it happens you just refund and move on.
Very helpful thank you, although it seems like a lot of work...
***** It is far quicker than going to the post office or booking everything in with Hermes,
Hi nick , what do you use for bigger parcels?? Which companies do you recommend ? Thank you
+Mr. & Mrs. Vintage I use My Hermes couriers
Another great video,thank you.I have a question actually regarding doing a listing on ebay if you could share please.Do you make just simple item listing,like simple item description only whatever is necessary or do you do it like all''fancy'',like nice looking,making long phrases to play on people's emotions etc?The reason I am asking is as over a year ago I tried selling on ebay for the first time and I followed some training,actually a few different ones and all of them were showing this beautiful descriptions,backgrounds etc I am just thinking now does it really help...does it really work or just simple way of doing it would be better...
It depends a bit on the item, if the item warrants a lot of description then I will do it but on the whole I keep it brief and to the point - let the pictures do the talking - on most items I copy my title into the description box and add some condition details and that is it.
Thanks a lot Nic:-)
Awesome video this has really helped me understand how to use PPI. I'm ready to start doing this myself now I have everything I from Royal Mail. One question that this video doesn't answer (unless I missed it) If for example I do have some 2nd class signed for large letters or parcels I log these as a seperate order but do these signed for items go in the same sacks as none signed for large letters or parcels respectively or do they have their own sack?
e.g.
One sack with 2nd class large letters and signed for large letters mixed
or
Two sacks: One with normal 2nd class large letters and one with 2nd class signed for large letters?
Cheers - James
+Gooey2007 The signed for stuff goes in with the other mail :)
do u get the sacks back and also did u say there was a monthly invoice on postage so u pay end of the month
+pete tippett I pick up empty sacks from the sorting office whenever I run out - yes I get invoiced monthly for all the postage I use,
Hi Nick,
Very helpful information.Great effort.Just wanted to know that which printer and label you use for buyers address?
Also, i am using now franking machine so the postage price is same as PPI?
Thanks
I have just bought a new Laser printer Samsung M2026W but any will do - I have no idea if your rates are the same as mine
out of interest can you have thinga set up so royal mail collect your bags thinking of selling along side 9 to 5?
+ollieflp Yes you can arrange a collection..
+Nic Hills (UK Ebay Reseller) thanks nic
great vid,.. one question,.. lets say for exmple its a slow few days and only have 1 order i need to send,.. do i still need to use a royal mail bag?
your account will have a minimum order value si I doubt one parcel will reach the minimum required...
Hello I'm. thinking about starting to use PPI with royal mail. How much does this workout price wise compared to going in to the post office paying single prices. Does postage work out cheaper using ppi
jabjabgrab123 There are small savings on large letters and letters, but the big savings are on parcels as it is worked out on an average weight and the size/shape doesn't matter - so all my parcels cost me £2.50 regardless... the other benefit is how quick and easy it is... no standing around in the post office etc.
Just a quick question ... I thought ebay sellers are advised to use the Paypal confirmed address, rather than the address on Ebay ... How then can you print labels directly from Ebay, if as often happens the Paypal address is different to the address shown on Ebay.
Thank you !
Brian Morrison Never had any problems... :)