UX Case Study Review: The Risk of Starting with a Solution in Mind

Sdílet
Vložit
  • čas přidán 28. 08. 2024

Komentáře • 75

  • @takingiteasydaisy
    @takingiteasydaisy Před 2 lety +13

    00:00 - Q+A : *Are there any portfolios which I can show, that would for sure get a Junior UX Interview call Back?*
    01:34 - Tips for defining your problem statement.
    03:34 - Tips on the process of finding a solution and describing your solution of the problem.
    04:44 - Overview of the research documented: What was done well and what could be improved.
    10:23 - UI Review.
    10:56 - Conclusion Review.
    12:00 - Final Overview.

  • @martinabozhinovska53
    @martinabozhinovska53 Před 2 lety +7

    YES, another portfolio review!😄
    But seriously, your videos and book boosted my career for 300 years. Thanks for the effort.

  • @MrZxcvbnm22
    @MrZxcvbnm22 Před 2 lety +6

    I'm reading your book (almost finished it and started 3 days ago) and I've seen almost all of your videos. I'm sure you know this, but you are literally saving hundreds of junior or aspiring junior UXers from the confusion that exists in this field... In my case, the dunning kruger effect was REAL. Now I know that I don't know nothing. And I'm doing my first serious project where I plan to practice UXR, UX Design and UI.
    Thank you. You and Aona's channel. You have "saved" me, honestly. Gracias.

  • @takingiteasydaisy
    @takingiteasydaisy Před 2 lety +9

    VIDEO NOTES:
    *Important Highlight*
    07:26 - 08:25
    *My Key Takeaway:*
    Remember not every problem needs to be solved with a digital product. *The goal is to design a solution not an app.* Think link a designer, do your research, use evidence to base your hypothesis, have an open mind on ways to solve the problem: Be an advocate for the user.
    *Actionable Steps:*
    I challenge myself to go back to my project and see if i can solve the problem without a digital product. If the solution is, a digital product to dig deeper while doing user research and interviews.

  • @unleashthedog
    @unleashthedog Před 2 lety +5

    This is some great advice! It’s a relief to see that there are design leads that think this way, as nowadays (and for several years) mobile apps and other digital services are touted as the panacea of every problem.

  • @AhmetEfeoglu
    @AhmetEfeoglu Před 2 lety

    I would have killed to get that kind of compliment a year ago when I was looking for my first UX Design job. You seem to be a very genuine person. I am not looking for a job, I already have a full-time position but I am subbing thanks to your personality. What a soothing voice. DAMN.

  • @cindyluvbug
    @cindyluvbug Před 2 lety +12

    Thank you so much for the great confidence boost - I'm gonna pull energy from this for weeks to come. Probably a good thing because I have a lot of work to do, pulling out my research results and moving things around, adding and deleting, etc. To answer your question...I absolutely want to steal Walmart/Instacart shoppers and direct them to fresh, local produce and Canadian-made goods 💯

    • @joshuaj4903
      @joshuaj4903 Před 2 lety

      Hey, Cindy is this a real project? I think it's hitting something.

    • @cindyluvbug
      @cindyluvbug Před 2 lety

      @@joshuaj4903 I'm sorry, GenX here...was that a compliment or critique? 🤔

    • @cindyluvbug
      @cindyluvbug Před 2 lety

      @@joshuaj4903 Unfortunately, I'm not trying to be funny (much)

    • @joshuaj4903
      @joshuaj4903 Před 2 lety

      @@cindyluvbug Oh,, it's a compliment for real. I had worked at Kensington market for 2 years, the community over there is really special. They are helpful, friendly and united. I built very strong emotional connection there. Are you live around there? So want to do something to help the community?

    • @jugularfishinghunting3381
      @jugularfishinghunting3381 Před 2 lety

      Not to be too critical but you spelled "Neighborhood" wrong on your cover page. Just thought you might want to fix that.

  • @starvemarve5530
    @starvemarve5530 Před rokem +1

    This was sooo good. I def have started a little too solution focused at times. I love how you started w, "you can get hired but here's how to get to the next level." I wish I watched this before assembling my first case studies.

  • @freyatheicequeen
    @freyatheicequeen Před 2 lety +1

    Why do you fulfill your every second of your video with valuable content that we can't skip forward unlike others, Thank you 🙏

  • @juls2334
    @juls2334 Před 2 lety +1

    Great review! I took a Customer Journey Mapping class in my UX boot camp and it was one of my favs!

  • @xiaofha
    @xiaofha Před 2 lety +2

    Liking and commenting to fight the algorithm! Looking forward to this one :D

  • @drewnorth3816
    @drewnorth3816 Před 2 lety +2

    I'd love to see you do a case study review for Experience Design/Product Design Director's!

    • @vaexperience
      @vaexperience  Před 2 lety

      Hey those are extremely rare - if anyone submits would be happy to

  • @jackkay5011
    @jackkay5011 Před rokem

    Not sure if you will see this, but this video really helped out when I am rethinking my case studies, staying away from just jumping to UI Designs but showing the actual process I had researching user needs and their experience "before, during, and after." I wrote a full page of notes just using this video alone, will be checking out your other videos! Thanks!

  • @claireszeto1798
    @claireszeto1798 Před rokem

    It's a vey good observation relative to what UX designers actually do!
    I'm in a bootcamp now. I suppose if Cindy did this for a class (UX Bootcamp), the issue actually jumps over the problem, as the assignment would have started like this:
    In this unit, we are going to DESIGN AN APP that focuses on user experience. Because from a community organizer experience point of view, technology is RARELY the solution.

  • @arushpati
    @arushpati Před rokem

    I enjoyed your review of this portfolio. You pointed out some stuff that'd been missed out which will definitely improve the quality of storytelling while presenting the case study and fill in as a missing link. That said, I also felt that some of stuff you mention, particularly towards the latter quarter of the video, were more services design oriented and might be slightly beyond the level of someone that is early in their careers. Could be a potential minefield to navigate in an interview!

  • @abhinavsingh5648
    @abhinavsingh5648 Před 2 lety +2

    Great insight for my first case study😋

  • @JosiahWu-wk8qt
    @JosiahWu-wk8qt Před 3 měsíci

    this is great advice -- I gotta say it's sometimes confusing to hear how in depth you take your reviews in regards to true experience design as opposed to product design -- or at least in my opinion. It seems that in scandanavian countries, design is looked at more holistically and thru the lens of service design where architecture and furniture design are just as much about UX as making apps, software and websites.
    I find that hiring managers in America tend to focus more on technical aspects of production over UX thinking... do you find that to be true as well? I just hear a lot of product designers talking more eagerly and critically about the form moreso than the function, especially for junior roles -- maybe because that's how they get to contribute sooner into their jobs if they are indeed hired.
    Curious to hear your thoughts, cheers

  • @pratikrajsah
    @pratikrajsah Před 2 lety +1

    Love you brooooooooo!! you are the best. Why you've so low reach 😭😭 (#notification_squad)

    • @cindyluvbug
      @cindyluvbug Před 2 lety +1

      I am so happy that I found his channel. There are precious few designers on CZcams that focus on the real hardcore UX work. Vy's advice here is information that a junior almost NEVER hears from anyone but that no doubt is discussed in many hiring team meetings. This was spot on for me, and I am certain that it will resonate with many other aspiring product designers.

    • @pratikrajsah
      @pratikrajsah Před 2 lety +1

      @@cindyluvbug exactly, I've even got his book.. it's ❤️

    • @cindyluvbug
      @cindyluvbug Před 2 lety

      @@pratikrajsah The UX bible lol

  • @hani_753
    @hani_753 Před 2 lety

    Thank u , for ur point of view, for a junior like me its helpful 👍🏻

  • @scottiandiaz1268
    @scottiandiaz1268 Před 2 lety +1

    Great review! Quick question is Experience Mapping same as Story Boarding?

    • @vaexperience
      @vaexperience  Před 2 lety +1

      No: different use case, different method

    • @scottiandiaz1268
      @scottiandiaz1268 Před 2 lety

      @@vaexperience omg thank you for noticing! Love your content and more power! ❤

  • @thinkpositive3667
    @thinkpositive3667 Před 2 lety

    I'm passionate about UX design and public speaking as well.
    What do you think is the best career position for me?

  • @adamjarvisux5685
    @adamjarvisux5685 Před 2 lety +2

    Hey Vy, I read your book and thought it was very insightful so thank you for that. I have a question - as an aspiring UX designer about to finish University, I am looking to specialise my UX design towards a specific sector, possibly fintech - could you recommend a good sector to specialise in regards to demand etc? Thank you

    • @MrZxcvbnm22
      @MrZxcvbnm22 Před 2 lety

      I'm also finishing uni like you. Why would you want to specialize?? I ould advise you to forget about specializing. I know that everyone says you should specialize but think about it. In your first years is much better to do different things. Both in terms of the UX process (you have to be at least familiar with all phases of UX to be a complete pro) and in terms of sectors.

    • @adamjarvisux5685
      @adamjarvisux5685 Před 2 lety +1

      @@MrZxcvbnm22 You're right

    • @cindyluvbug
      @cindyluvbug Před 2 lety

      @@MrZxcvbnm22 With the wealth of problems in the world to fix, I spent the first 4 months post-graduation applying to any and all sectors. When I came up for air (still jobless) I realized that most of the jobs I had applied for wouldn't have excited me in a way that would make my creative flag fly. Look to your personal goals, values, and passions and let them lead the way. Look for opportunities to do work that you really care about and it will show to hiring managers. Focus your energies on a career you will love!

    • @MrZxcvbnm22
      @MrZxcvbnm22 Před 2 lety +1

      @@cindyluvbug Well, I already decided that I want to be a UX/Ui designer even though I'm a multipotentialite and I have experience in programming, motion graphics, photography, retouching, 3D graphics... UX design is what I want to do next and, honestly, I can't be picky about what sector or industry I'll get. In fact, I'm so curioious that I would want to work an an agency where I could see many different kinds of sectors. Then, once I've seen world I might choose something more specific, a more specific thing... But Iknow myself, I'm not wired to speciaize in JUST ONE thing. And yeah, I know you can't master too many different things. But I have only this life... I will not waste it doing only one thing. And I know that majority of people are okay with that.

    • @Kriti-fv2ys
      @Kriti-fv2ys Před 2 lety

      @@MrZxcvbnm22 I am also the same way I am switching from graphic design to UI/UX and I feel there is so many things to explore and see. Everyone keeps telling to choose a field and align your career according to it but it is really hard to do especially as a beginner as i have varied interests and like you said want to see how various sectors operate. Even I believe I am not wired to pick one sector & be happy with it, it is quite difficult to do.

  • @sameehaelkhateeb2947
    @sameehaelkhateeb2947 Před 2 lety

    I am very new to UX and doing all the best i can to tackle every info /area related to UX, then I came up with an idea for a device aims to facilitate shopping experience, but as i can see, every case study is all about an app or a service. and it got me so confused how can i tailor a well-made case study to tell about how the device if functioning. so in this case i should be making a story about the website itself or about the device and whats the business goals behind?

  • @lukadraganic3125
    @lukadraganic3125 Před rokem

    The video is great. I just think that you should go deeper and be more specific.

  • @chakibbrikcisid5474
    @chakibbrikcisid5474 Před 2 lety

    Nice ! (Algo 📈)

  • @vatsalaykhobragade
    @vatsalaykhobragade Před 2 lety

    Can you pls make a separate video on UX mapping sir ? Thanks

  • @fernwehtwl
    @fernwehtwl Před 2 lety

    Hi Vy
    Im wondering if i can ask another question to you here...
    how do we approach a conceptual UX case study if a product is already there to solve a user need?
    I have ideas wanting to use GPS technology who is a stakeholder I am collaborating with to solve users needs and show them what other sectors this stakeholder could target. GPS to track sports performance, GPS to find lost run away toddlers, and GPS to track and pinpoint bird species are available in the market.. so how can we create a product if its already. been available? Should the approach instead be to look at what is currently in the market and see what we can do to improve the experience for GPS?

    • @vaexperience
      @vaexperience  Před 2 lety

      Don't jump into solutionising too quickly. Use those hunches as a hypotheses BUT do enough quant research to find out if there's merit to dive into those spaces, then research the qual and user pain points to see where is the most value added - these type of efforts need a discovery before they can become a ux project. if you want to see if existing product lacks something to redefine it then start with its users - feedback, issues raised, what are they talking about etc.

    • @fernwehtwl
      @fernwehtwl Před 2 lety

      @@vaexperience thanks so much Vy! I didn't get a chance to write back to you here.

  • @wge621
    @wge621 Před 2 lety

    Hey vy, not sure why but the only time I get recommended your videos are when I see these premier things. It's kind of annoying because it means I can't watch until it premiers in a few days, at which point I forget about it and it doesn't show up in my feed. Would much prefer for your vids just to be released when they're ready to watch, just my 2c

    • @vaexperience
      @vaexperience  Před 2 lety +1

      Hey - this is the reason why I premiere them. CZcams algorithm doesn't really favour my content otherwise. And I was to stop premieres you might not see any of it at all. The best you can do is 'set reminder' and enable bell notifications for the channel - you will get notified once anything goes live.

    • @wge621
      @wge621 Před 2 lety

      ​@@vaexperience ah I see. I used to see your content on my homepage but it felt like it changed after the premiers started. but I guess if it works it works. I don't like to set notifications but I'll check out your page more regularly.

    • @cindyluvbug
      @cindyluvbug Před 2 lety +2

      @@vaexperience That algorithm is obviously not favouring on the basis of quality 🤬

  • @joshuaj4903
    @joshuaj4903 Před 2 lety

    I work at Kensington market (AlterSpark) for 2 years, I can totally understand her point of view. I'm I fall into some trap?

    • @vaexperience
      @vaexperience  Před 2 lety

      Point of view is not any of the issues. The improvement areas is applying appropriate UX research and not converging too soon to create a solution

    • @joshuaj4903
      @joshuaj4903 Před 2 lety

      @@vaexperience Exactly, I can understand her point, but I do not agree with it. I lived there for a long time to know the community, there definitely have some better solutions for this. Thank you...

  • @yvesjr1967
    @yvesjr1967 Před 2 lety

    Hey vy, I was trying to generate word specification and it showed an error stating "'', hexadecimal value 0x10, is an invalid character." Can not understand what this actually means. Can you help me please.

    • @vaexperience
      @vaexperience  Před 2 lety

      Not sure what this refers to. Axure? You used a symbol or number somewhere that isn't appropriate to generate prototype. Check all text labels etc.

  • @MrZxcvbnm22
    @MrZxcvbnm22 Před 2 lety

    I have one question. Is experience mapping part of the discovery or definition phase?? Or depends on the type of Map used?

    • @vaexperience
      @vaexperience  Před 2 lety +1

      As-is - discovery/research, to-be - definition/ideation etc.

    • @MrZxcvbnm22
      @MrZxcvbnm22 Před 2 lety

      @@vaexperience Thank you! Now I get it!