How to Move Microsoft Authenticator to a New Phone

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  • čas přidán 27. 08. 2024

Komentáře • 132

  • @MaxDalton
    @MaxDalton  Před 3 lety +1

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    • @phamthanhluanbgnb
      @phamthanhluanbgnb Před 2 lety +1

      It worked when i recovery from a android phone to android phone. But I can’t recovery from android to ios.

  • @zoeyoneohone
    @zoeyoneohone Před 2 lety +37

    This must be out dated. The process that you explained no longer happens. I am not prompted with a recovery message upon downloading the app on my new phone.

    • @Yasmin-pi5pr
      @Yasmin-pi5pr Před 2 lety

      you have to scroll down, you ll see it!

    • @liedebunker1253
      @liedebunker1253 Před měsícem

      It's not outdated. I just used it to transfer my account to my new phone. It's July 1, 2024 today.

  • @captainnevica7781
    @captainnevica7781 Před 3 lety +9

    Thanks Max. I’ve had a nightmare moving Microsoft’s Authenticator from an iPhone7 to an iPhone12 Mini. Your video finally resolved my issues.

    • @MaxDalton
      @MaxDalton  Před 3 lety

      You’re most welcome. Very glad this helped you out.

    • @user-mk3do3ow8l
      @user-mk3do3ow8l Před 2 lety +1

      Why did u get 12 mini,the 11 pro max is cheaper and with a bigger screen

    • @DPaquette
      @DPaquette Před 2 lety

      @@MaxDalton No this video did not work on the IPHONE 13 Max Pro from Android. Is there something else we need to do to get these accounts to transfer over to the IPHONE? It only shows the one account a personal account the work accounts do not show up.

    • @Saintathantwinpeaks
      @Saintathantwinpeaks Před 8 měsíci

      ​@@DPaquetteTransfers between iPhone to Android and visa-versa can only be done manually.

  • @pluto762
    @pluto762 Před rokem +9

    Great. But the video (and the app) assumes I'm moving from iOS to iOS and from Android to Android, not from iOS to Android or vice-versa. And we still have no way to export accounts WITHOUT using the backup! How about just allowing to scan a QR code, like Google does? No need for your accounts to get to the cloud. You can keep them all in your Authenticator.
    Ok, sorry, but to me, this is something someone should have already thought about and implement a solution for it. Cause it's not at all uncommon, and there's no way to get your accounts from iOS to Android.

    • @user-ro2kv6rs1s
      @user-ro2kv6rs1s Před 5 měsíci +1

      That is the reason I abandoned microsoft authenticator and went with google authenticator instead. It is really frustrating not being able to transfer your codes form one OS to another different OS. I suggest anyone to go with google authenticator. More user friendly, and the passage from one device to another is just 1 click

  • @ibrahimaleleiwi5471
    @ibrahimaleleiwi5471 Před rokem +3

    what if you lost your phone that had the Authenticator App and you want to restore your Authenticator App to a new phone?

  • @yousefriis8955
    @yousefriis8955 Před rokem +5

    Didn't work for me, my accounts data and passwords did not transfer from android to iPhone.
    Looks like it's stored on the phone with encryption. Turned on backup and deleted it and then backed up again uninstalled authenticator from iPhone and resintalled it logged in with same account... Nothing shows up on new device except the Microsoft account alone. Is there another way?

    • @Saintathantwinpeaks
      @Saintathantwinpeaks Před 8 měsíci

      It must be done manually. The easy way is only possible if you are staying within Android or within IPhone.

  • @NatureWhichSurroundsUs

    Thank you very much. It was hard to find a nice step-by-step instruction for this.

  • @DavidJones-tx4yf
    @DavidJones-tx4yf Před 2 lety +18

    Please let people know, at the start, that this only applies to Microsoft 365 consumer or family accounts and not any of the Microsoft 365 business, school or enterprise accounts.

    • @e-trial3497
      @e-trial3497 Před 2 lety

      I like to find out what the exact steps are then, for moving an Authenticator app to a new phone for a Work or School account. I have serveral business tenants in my Authenticator app.

    • @sirgongalong
      @sirgongalong Před rokem +1

      You’ll need QR codes for each and everyone of them so a backup is pretty much useless…

  • @Nonius9
    @Nonius9 Před 2 lety +48

    It doesn’t work if you move from one OS to another, i.e. from Android to iOS.

    • @jimlloyd1854
      @jimlloyd1854 Před 2 lety +1

      Maybe, I saved myself some trouble! The "Move to iOS" app kept crashing on my old LG phone. I am basically starting over on my iPhone.

    • @douglasemsantos
      @douglasemsantos Před 2 lety +5

      Thank you! I've been trying to do so, and it really doesn't work

    • @soulbonus859
      @soulbonus859 Před 2 lety +3

      Exactly and I need to know howwww

    • @portman8909
      @portman8909 Před 2 lety

      This app is trash. Google’s is way better.

  • @ryanhenderson9331
    @ryanhenderson9331 Před 2 lety +8

    This is only for iPhone - iPhone or Android - Android transfer.

  • @3uphoric
    @3uphoric Před 2 lety +5

    Does not work moving between Android and IOS. They only backup to the respective OS cloud area. :(

  • @sandydeng5758
    @sandydeng5758 Před 2 lety +6

    How would I go about moving Microsoft Authenticator keys into a different authenticator app? Is there any way to export instead of backing up to cloud?

  • @jimlloyd1854
    @jimlloyd1854 Před 2 lety +3

    I wish I had found this video BEFORE I loaded Authenticator onto my new phone and started using it! So, I have some stuff working on my new phone, and haven't yet decommissioned my old phone. Joy... I am not sure if I can just wipe my old phone and send it off for the trade-in rebate, yet.

  • @luigichen1770
    @luigichen1770 Před rokem +2

    I'm trying to recover my authenticator settings from and Android Phone to an IOS phone, although it seems that on the IOS phone it only accepts to perform the Recovery of a backup performed on iCloud. Seems I'm stuck because of course the Android phone doesn't perform the backup of the accounts on the iCloud.

  • @computeranalyst5737
    @computeranalyst5737 Před rokem +1

    Thank you, Max! The explanation was clear and easy to follow.

  • @lgnmskyer5643
    @lgnmskyer5643 Před rokem +1

    5/14/23 THANK YOU. Your instructions were easy to follow and worked the first time. Thank you!!

  • @angelrojas1124
    @angelrojas1124 Před 3 měsíci

    Man, was this helpful. Thank you!

  • @shawnparks643
    @shawnparks643 Před 2 lety +2

    Thanks!!!! I agree with many of your fans . . . easy to follow the steps!

    • @MaxDalton
      @MaxDalton  Před 2 lety

      Very glad this helped you out. Thanks for the kind words.

  • @richardspedding2648
    @richardspedding2648 Před 2 lety +2

    its asks for a QR code on some accounts to finish recovering accounts how can you do this when you cant use the authenticator app

  • @MousaviEditz
    @MousaviEditz Před rokem +2

    Yesssss ! It worked ! Thanks!

    • @MaxDalton
      @MaxDalton  Před rokem

      Awesome. Glad this helped you out. I know how scary it can be to move an authenticator because those things hold the keys to so much, lol.

  • @invectrum
    @invectrum Před 8 měsíci

    Worked perfectly. Thank you.

  • @pankypatidar
    @pankypatidar Před rokem

    Thank you, It helped me get started on new iPhone!

  • @jimiwills4495
    @jimiwills4495 Před 2 lety +1

    yeah, we love our Roku !

  • @nathanwhughes
    @nathanwhughes Před 2 lety +2

    Worked for me from android to android 4-17-22 Thanks

  • @angelageter5441
    @angelageter5441 Před 2 lety +5

    Perfect! You got right to the point and gave easy to follow, detailed instructions. Easy Peasy! Thanks!

  • @michaelnevsky7622
    @michaelnevsky7622 Před rokem +1

    Hi, is there any way to move the authenticator app from an old phone to a new phone WITHOUT any access to the old phone? I had to get a new phone because my old one broke

  • @ericconklin63-SharedVideos

    Thank you. Your video helped make it super easy.

  • @Aritul
    @Aritul Před 7 měsíci +1

    Thank you!

  • @zodonsk7330
    @zodonsk7330 Před rokem +1

    Is there anyway to add account directly to new phone without old phone

  • @OliVeeTV
    @OliVeeTV Před 2 lety

    1,000 thank yous!

  • @grahambrown5874
    @grahambrown5874 Před 2 lety +3

    After following the instructions Authenticator required me to scan the Q code for every account and I don’t have access to these, so restoring the backup only partly restored the service, but it is unusable for me. I have had to retain the old phone.

    • @MaxDalton
      @MaxDalton  Před 2 lety

      And you backed up the accounts on your old phone and they didn’t show up on the new phone?

    • @grahambrown5874
      @grahambrown5874 Před 2 lety +5

      @@MaxDalton I backed up Authenticator to the cloud on the existing phone then installed Authenticator on the new phone and restored the accounts from backup. The problem is every account say ‘Action Required, scan the QR code provided by the organisation to finish recovering this account’. There won’t be a QR code, you have to ask the administrator for each organisation to send you a new registration request, and that is a pain.

    • @cdm297
      @cdm297 Před 2 lety +1

      @@grahambrown5874 I am in the same situation

    • @alamojeff
      @alamojeff Před 2 lety +1

      @@grahambrown5874 I have the same problem and am looking for a solution.

  • @NawafSulaiman
    @NawafSulaiman Před 2 lety +5

    Hi, please help if u know how to solve my problem. Am moving the authenticator from iPhone to android & i already did all the steps but when i try to recover on android & after putting my email a message shows says i don't have back up on this email. Even when i check the recovery mail on the iPhone ver. It shows the same email & the latest backup update shows same date & time on the iPhone (that already backed up).

    • @YourFriendJeff
      @YourFriendJeff Před 2 lety +3

      I am having the same issue, i think it has to do with the backups being stored in two different servers so Android backup to Microsoft's servers aren't recognizing that you have your backup in iCloud (apple's servers). I am having the same issue and that is my best guess

  • @camerondowse668
    @camerondowse668 Před rokem +1

    Where do I find organisation QR codes?

  • @patconsult
    @patconsult Před měsícem

    I do not need or want this thing at all. It is impossible to get a PERSON on the phone at Microsoft.
    Does anyone have a suggestion?

  • @LowVisionUKTerrysView
    @LowVisionUKTerrysView Před 2 lety +1

    excellent video - thank you

    • @MaxDalton
      @MaxDalton  Před 2 lety

      You're most welcome. Glad this helped.

  • @ricci.hidalgo
    @ricci.hidalgo Před 2 lety +2

    Great video. What can I do if I have not backed up my accounts in the old phone before selling it to somebody (and have no access to it anymore)?

    • @jcbaker10
      @jcbaker10 Před 2 lety

      Same. Technically I'm on the same phone but wiped it.

    • @viki9034
      @viki9034 Před 2 lety

      @@jcbaker10 did the back up work for you? We have an issue where my partner wipe his old phone but didn’t back up his app. So now we cannot access what we need to

  • @kellysmith5742
    @kellysmith5742 Před 2 lety

    You are the MAN. Thank you

  • @TomoJSnapey
    @TomoJSnapey Před 2 lety +2

    iCloud backup does not work, even though it is setup.. Found out the hard way

    • @macster1457
      @macster1457 Před 2 lety

      Same here. I had it setup to back up to icloud and when I restored my iphone none of the codes transferred over. Going to switch to different auth app.

  • @vornamenachname8783
    @vornamenachname8783 Před rokem

    thanks for the video, helped me out to get authenticator to new Android phone 👍

  • @sunnypal3450
    @sunnypal3450 Před 3 lety +1

    Sir you explained very well I like it.
    Sir i have a question that,
    if we lost our mobile then process will same ??

    • @MaxDalton
      @MaxDalton  Před 3 lety

      I'm honestly not sure. Sorry.

  • @joel_zerokogd8457
    @joel_zerokogd8457 Před 2 lety

    An Amazin video, it really works for me, grat job

  • @katerina9431
    @katerina9431 Před rokem

    Doesnt work for me, says unable to recover apparantly back up is not stored with the email I put in. I tried both of my emails, none of them apparantly is right which is just weird

  • @backtoemocovers
    @backtoemocovers Před 5 měsíci

    But i didn’t make a backup

  • @deepakkumarprajapati8823

    Thanks, it helped

  • @andersonwentzel8839
    @andersonwentzel8839 Před 2 lety

    Tks Mate!!

  • @discoHR
    @discoHR Před 2 lety +1

    Instructions unclear. "Begin recovery" button missing.

  • @macster1457
    @macster1457 Před 2 lety +1

    Mine didn't work when I restored my iphone from icloud. The Microsoft Authenticator app was installed, but the codes were missing.

    • @fufdbuhy44
      @fufdbuhy44 Před rokem

      What did you do to get them back?

  • @diegoacosta3698
    @diegoacosta3698 Před 2 lety

    How do you do this without having a microsoft account (or google, facebook, etc.). I had to use my personal email when installing it for my eployer's onboarding platform, and on my workphone I have a different Microsoft Authenticator account to sign on for work related things. But if I want to sign in to the onboarding platform, I have to use my personal account, which is on my personal phone. I want to transfer this to my work phone, but I can't do the cloud back-up, as the account is not linked to a Microsoft account.

  • @fernandovasquezponce151

    I followed all the step but didnt work, not sure wahts going on.

  • @Sajeeb365
    @Sajeeb365 Před 2 lety +1

    I didn't have cloud backup! In that case, I can not recover the data?

  • @miszczu1088
    @miszczu1088 Před 2 lety

    I have a question. if I have transferred accounts to a new phone. and on the old one I deleted the applications and formatted the old phone, will the codes work somehow on the old device? sorry for my broken english

  • @boudreauxish
    @boudreauxish Před 2 lety +1

    Can I have Microsoft Authenticator on both my iPhone and iPad at the same time?

    • @macster1457
      @macster1457 Před 2 lety

      No, you need Authy app if you want to have multiple devices at the same time which is very convenient.

  • @hirs0009
    @hirs0009 Před rokem

    can the poster talk any slower, have to watch in fast forward to get through this

    • @MaxDalton
      @MaxDalton  Před rokem +1

      I could definitely talk slower, lol. I do that so people who aren't as tech savvy can follow along. I get where that's a little frustrating for people who are better with technology, but my goal is to help the greatest number of people, and I feel like moving a little more slowly and in a detailed fashion helps me accomplish that. But I completely get where you're coming from. Regardless, hopefully this video helped you out.

  • @peterharvey3896
    @peterharvey3896 Před rokem

    You made my day

  • @saltycrusader3107
    @saltycrusader3107 Před rokem

    Ok, so afterwords I’m done setting it up, on the new device, can I reset the old phone immediately or do I have to turn off the iCloud backing

  • @aligray4529
    @aligray4529 Před 2 lety

    thank You!!!!

  • @ujjwalpoudyl536
    @ujjwalpoudyl536 Před 2 lety

    Legend mate

  • @DPaquette
    @DPaquette Před 2 lety

    Absolutely is not working, from Android to IPHONE. My account is synched. So why do the other accounts work/school not show up in my IPHONE authenticator application.? The only one that shows up is the one I logged in with.

    • @portman8909
      @portman8909 Před 2 lety

      Move to the google one. This one is garbage!

  • @YouvensJ
    @YouvensJ Před 2 lety

    Lo hice 3 veces y no me funcionó. :(

  • @TrophyRanger
    @TrophyRanger Před 2 lety

    I migrated my account to my new phone and received the "successful" message however the OTP codes are different between my new and old phones. The codes on my old phone still work but not the ones on my new phone. Any idea why?

    • @TrophyRanger
      @TrophyRanger Před 2 lety

      I found the problem- the time was off on my phone. Once I fixed this, it worked.

  • @olivernyirenda2472
    @olivernyirenda2472 Před 2 lety

    My iPhone crashed l want to recovery my Microsoft Authenticator? How can do?

    • @MaxDalton
      @MaxDalton  Před 2 lety

      You'd have to have it backed up to your account on your old phone to restore it to your new phone. Otherwise I'm not sure that you can.

  • @krik6449
    @krik6449 Před 2 lety

    Does this work for organization accounts such as my school account?

    • @MaxDalton
      @MaxDalton  Před 2 lety

      I'm honestly not sure. Hopefully someone else sees this who can chime in.

  • @d.niemann8986
    @d.niemann8986 Před 2 lety

    I did the backup on old phone. The new phones Authenticator App isn't listening all my accounts. Do you how to fix this on the new phone?

    • @Yasmin-pi5pr
      @Yasmin-pi5pr Před 2 lety +1

      I only got 2 accounts, of a total of 6

    • @zuo
      @zuo Před rokem

      It only transfers personal accounts

  • @Giastice
    @Giastice Před rokem

    GOD!!!! Thank you

  • @Robin-rb6qu
    @Robin-rb6qu Před rokem

    i dont see my new codes on the new app

  • @iliza3022
    @iliza3022 Před 2 lety

    What if you loose your phone before you can do all this?

    • @MaxDalton
      @MaxDalton  Před 2 lety

      That's a fair question. If you don't have your accounts backed up, then I don't know if it's possible to do this. At that point my assumption is that you'd need to use backup codes for your individual accounts to easily gain access to them, and then move them onto your new device. I know that's not the answer you want to hear, but that's the best I can think of.

  • @ililillilillilil-i5343

    What can you do when you don’t have your old phone ?

    • @serenozdemir1507
      @serenozdemir1507 Před 2 lety

      hi, have you found a way yet?

    • @zuo
      @zuo Před rokem

      You need back up codes that's the only way

  • @mariojosebaezperdomo7838

    My problem is I don't have my previous phone anymore

    • @zuo
      @zuo Před rokem

      Needed back up codes to access the email that's backing up the authenticator

  • @Yasmin-pi5pr
    @Yasmin-pi5pr Před 2 lety

    It only recovered 2 accounts, of a total of 6. Why?

    • @andyb9664
      @andyb9664 Před 2 lety

      Only works for personal accs, if those 4 are linked to any ltd or organisation, it won't work as the IT fellas have to "unlink" your old phone first manually.

    • @portman8909
      @portman8909 Před 2 lety

      @@andyb9664 This app sucks. Google is way simpler in exporting accounts to as many devices as you want.

  • @pieter-6385
    @pieter-6385 Před rokem

    Hello, I went from Android to Apple. I am 100% sure I had my backup on on my Android, nonetheless I don't see any on my iPhone, is this normal? I guess you'll say yes :). Oh I miss my codes :(.

    • @MaxDalton
      @MaxDalton  Před rokem

      I would assume yes. I'm sorry to hear. My advice for anyone is to try and load critical apps on a new device to ensure access and data. But I get that's not always possible. Who knows exactly what happened, but if you're not seeing those codes and you don't have that phone, then you're probably out of luck.

    • @zuo
      @zuo Před rokem

      It has problems with transferring from android to apple you might have to set up everything individually again

  • @abeerattia4523
    @abeerattia4523 Před 2 lety

    I can not log into my microsoft account and I had authenticator app, but the phone not connected to the app any more , and now I can not log into my account .
    and there is an option to log into my account from another device by giving a code to put in my desktop but when i do so they lead my again to authenticator app option
    can you help me about that??

    • @serenozdemir1507
      @serenozdemir1507 Před 2 lety

      hi, i have the same problem, have you been able to solve the issue?

  • @portman8909
    @portman8909 Před 2 lety +1

    Terrible app. Use Google’s instead, much much simpler!

  • @AmericanSurvival001
    @AmericanSurvival001 Před rokem +1

    Yeah, this is an outdated don't use it. Don't use it!!!

  • @SinisterSkyler
    @SinisterSkyler Před rokem

    stop with the extra sentences, get straight to the point.

  • @sanakhversionauto
    @sanakhversionauto Před 3 lety +1

    So this is basically useless to your this app bc if someone knows your password he can recover your Authenticator and then all your 2FA …

    • @ps3playerpatrick
      @ps3playerpatrick Před 2 lety

      No not really right? Back up is located on your ios or android account. You should have acces to those details before you can get to your back up.

    • @Yasmin-pi5pr
      @Yasmin-pi5pr Před 2 lety

      Now, at leat, it is asking for a second email , to which you are sent a password. So you should know 2 emails and 2 psws to be able to access it

  • @klaustrybul3152
    @klaustrybul3152 Před 2 lety

    you promised to describe how to transfer the microsoft authenticator to the google (android) authenticator. Unfortunately it is not ion this video. Can you please add this?

    • @portman8909
      @portman8909 Před 2 lety

      Disable 2 step on all accounts then add them with google. Never use this app again it’s bad.

  • @captainkongou8986
    @captainkongou8986 Před 2 lety

    Love U

  • @FatheredPuma81
    @FatheredPuma81 Před 2 lety

    Dislike

  • @rikujoubakudou2063
    @rikujoubakudou2063 Před rokem

    It only backup the microsft