I'm glad you mentioned "buggy" because I just bought it and few wee things got stuck. But it didn't last long and away we went again. I really love it. Joanna Penn uses Vellum and I do have a mac: both these positives got me considering it however like yourself I wasn't keen on the high price tag. Good video thanks
As of 16th december, I'm not experiencing any bugs. Quite the opposite. I'm surprised by how smoothly every one of my design elements is rendered (I even have text boxes within the manuscript) and how identical the final epub file looks to what I see on the preview. Perhaps I've just been lucky or perhaps they have already ironed out those bugs since your video. Thanks for the vid, anyway!
Atticus just did a hard crash. I have done multiple resets, reboots, even uninstall. Dead as a possum on hwy 29. Customer support is unresponsive. Got any help?
You tried contacting them? They usually respond fairly fast when I send them a support ticket from their website. Are you using the browser or the desktop version?
Atticus usually takes about 2-3 days to respond. In the meantime, try clearing your cache (Ctrl Shift R). Also look into possibly switching browsers to see if it’s causing issues.
@@janetownley The timing could be anywhere from hours to a day. It’s not consistent, the timing, but I do allow for at least 2 to 3 days for a response, because it could be timing (time zones), holidays, the weekend. In my experience, it’s much quicker then that, but again, there are busier times then others.
Was this an ad? This was kind of sounding like an ad, especially with the "I've never tried Vellum before, but it can't compare to Atticus." Girl, what?
I have had atticus for over a year and I really would not recommend it. It is glitchy, super slow, freezes up randomly, and there are multiple formatting errors especially in regards to trim sizes. For example some sizes they claim are 'supported by KDP' are not KDP-compatible. And they are missing a lot of trim sizes and other features. Their customer service is fast and friendly in a cheap, useless way--they do nothing to actually try to help you with these issues and are strangely carefree about them. I'm giving vellum a try, wishing I had done that from the start.
“It’s really buggy” is not something I want to hear about software with a $147 price tag 😕
I'm glad you mentioned "buggy" because I just bought it and few wee things got stuck. But it didn't last long and away we went again. I really love it. Joanna Penn uses Vellum and I do have a mac: both these positives got me considering it however like yourself I wasn't keen on the high price tag. Good video thanks
As of 16th december, I'm not experiencing any bugs. Quite the opposite. I'm surprised by how smoothly every one of my design elements is rendered (I even have text boxes within the manuscript) and how identical the final epub file looks to what I see on the preview.
Perhaps I've just been lucky or perhaps they have already ironed out those bugs since your video. Thanks for the vid, anyway!
👌merci
I think it's hard to compare when you haven't even used Vellum.
Thank you
Atticus just did a hard crash. I have done multiple resets, reboots, even uninstall. Dead as a possum on hwy 29.
Customer support is unresponsive.
Got any help?
You tried contacting them? They usually respond fairly fast when I send them a support ticket from their website. Are you using the browser or the desktop version?
Atticus usually takes about 2-3 days to respond. In the meantime, try clearing your cache (Ctrl Shift R). Also look into possibly switching browsers to see if it’s causing issues.
2|3 days?? And it’s buggy and crashes..
@@janetownley The timing could be anywhere from hours to a day. It’s not consistent, the timing, but I do allow for at least 2 to 3 days for a response, because it could be timing (time zones), holidays, the weekend. In my experience, it’s much quicker then that, but again, there are busier times then others.
Was this an ad? This was kind of sounding like an ad, especially with the "I've never tried Vellum before, but it can't compare to Atticus." Girl, what?
I have had atticus for over a year and I really would not recommend it. It is glitchy, super slow, freezes up randomly, and there are multiple formatting errors especially in regards to trim sizes. For example some sizes they claim are 'supported by KDP' are not KDP-compatible. And they are missing a lot of trim sizes and other features. Their customer service is fast and friendly in a cheap, useless way--they do nothing to actually try to help you with these issues and are strangely carefree about them.
I'm giving vellum a try, wishing I had done that from the start.