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Hi I just wanted to know that during ITSM implementation, initially we can create the CI mapping and relationships manually. And is there a way to automate the same if we add an additional CI or do a modification in an existing CI ? So that it is not needed to do any manual modifications in each time of changes done in the existing service topology hieracy
Hi, I want to have a history of modifications for relationships in CMDB, for example which user at what time make changes in relationships of CIs. Is there any way to track this?
Free incident management handbook: How Zoho handles the spectrum of IT incidents for more than 8,000 employees & 50 million users using ManageEngine. Get your free copy at mnge.it/download-now
ServiceDesk Plus Cloud is now available in an all-new makeover bit.ly/SDP-cloud-new-UI. The latest UI comes with a minimalist design and user-centric layouts, packed with new features like Kanban view and enhanced dashboards.
To know more about the new UI and to sign up for a free 30-day trial, visit our website at bit.ly/SDP-cloud-new-UI
Hi
I just wanted to know that during ITSM implementation, initially we can create the CI mapping and relationships manually. And is there a way to automate the same if we add an additional CI or do a modification in an existing CI ? So that it is not needed to do any manual modifications in each time of changes done in the existing service topology hieracy
Hi, I want to have a history of modifications for relationships in CMDB, for example which user at what time make changes in relationships of CIs. Is there any way to track this?
Hi Sara. Please send us an email at hello@servicedeskplus.com with more information and we will get it sorted out for you.