S2E1: An overview of ServiceDesk Plus' integrations with Microsoft services - Masterclass 2021

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  • čas přidán 10. 09. 2024
  • In this webinar, we'll explore the different Microsoft integrations available for ServiceDesk Plus and explain how they help you connect your service desk with your end users' digital workspace. Learn to leverage Microsoft services to improve your service desk operations and build a cohesive workspace for your users.
    Useful resources
    Blog: Run a service desk right from your kitchen with ServiceDesk Plus - mnge.it/7eY
    Video: Measuring the service desk's contribution to value - mnge.it/c4W
    Video: The service desk and the next normal - mnge.it/FFA
    Video: The service desk is your best technology coach - mnge.it/UxS
    Blog: 10 best practices to manage IT help desk ticketing system - mnge.it/bYe
    Blog: Top challenges of remote-work (and how to overcome them) - mnge.it/gqk
    Video: How AI can make great things happen in your service desk - mnge.it/PEO
    Video: Top 7 priorities for service desk managers - mnge.it/S4v
    Blog: Agile service desk: 5 key benefits of implementing an agile approach - mnge.it/6Ps
    Video: Turn your service desk into a hub of innovation - mnge.it/v6Z
    Ebook: The handbook of essential IT service desk metrics - mnge.it/yjY
    Ebook: 20 ServiceDesk Plus hacks for better IT help desk management - mnge.it/weM
    Blog: 5 simple ways to ensure agility in your IT service desk - mnge.it/9WF
    Watch the entire Masterclass Season 3 here - mnge.it/MC-S3-OP
    Watch the entire Masterclass Season 2 here - mnge.it/MC-S2-OP
    For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here bit.ly/me_yt
    Follow us on social:
    Twitter: / me_itsm
    Facebook: / servicedeskplus
    LinkedIn: / manageengine-it-servic...
    Instagram: / servicedeskplus
    #ServiceDeskPlus #Masterclass2021

Komentáře • 2

  • @jamesdawson8124
    @jamesdawson8124 Před 2 lety

    I was able to complete the app registration, obtain the necessary info, and successfully save the config in SDP for Outlook calendar, however I'm not seeing any calendar info sync in any direction, or any info in the system log. I've been through the documentation and this video, what I am I missing? V13008

    • @manageengine
      @manageengine  Před 2 lety

      Hello James Dawson,
      Our support team would be happy to help you out. Please drop an email to support@servicedeskplus.com, and we will have our product experts assist you with this.