PEMP Product FAQ and solutions

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  • čas přidán 25. 08. 2024
  • Choosing the PEMP brand is our honor.
    A. More than 90% of the problems can be solved by the settings.
    B. When you encounter any problem, please email our after-salesservice team at Service@pempcar.com in time.
    C. We will all reply to your question within 24 hours, if you don'treceive a reply within 24 hours, please find it in the spam mail.
    PEMP after-sales team
    Service@pempcar.com

Komentáře • 20

  • @user-rk4qu6ht4c
    @user-rk4qu6ht4c Před rokem +3

    Is there a way I can speak with someone from pemp car to assist me with my purchase

  • @jeffcraig8475
    @jeffcraig8475 Před 4 měsíci

    This seems to have solve all issues other than how I'm supposed to run through aux line from the unit to my console to get sound without an ugly wire hanging out.

  • @hectoralcala8024
    @hectoralcala8024 Před 20 dny

    I can't use my OEM car info, the screen turns colorful

    • @pempcar
      @pempcar  Před 19 dny

      Please select another car resolution in the settings.
      If you are still unsuccessful, please send an e-mail to service@pempcar.com

  • @lucatansini
    @lucatansini Před 15 dny

    bmw 1 series f20 2016
    it won't let me access the original system and the audio doesn't work
    how can I fix?

    • @pempcar
      @pempcar  Před 13 dny

      Please check that the ISO harness connection is secure first. It's most likely a connection issue between the Android harness and the OEM connector.

  • @brunocrolli3917
    @brunocrolli3917 Před 2 měsíci

    Is it possible to hide the navigation map?

    • @pempcar
      @pempcar  Před měsícem

      If the PEMP UI is id8, it is possible to hide it.

    • @brunocrolli3917
      @brunocrolli3917 Před měsícem

      @@pempcar yes, PEMP UI is id8, but I can't, what is the procedure to hide map in android auto? thanks

    • @pempcar
      @pempcar  Před měsícem

      @@brunocrolli3917 Android autof's maps can't be hidden, it's up to Google. We can't change it. You can try to find out how to hide it in your phone settings.

  • @jeffcraig8475
    @jeffcraig8475 Před 4 měsíci

    Any reason unit playing audio only plays from front right speaker when I have surround sound and the radio works normally. Also what is this black speaker looking device that wasn't in the instructions.

    • @pempcar
      @pempcar  Před 4 měsíci

      The little black horn is a solution to the problem of some of the front left horns being noisy, so you don't need to install it.

  • @brunocrolli3917
    @brunocrolli3917 Před 5 měsíci

    hi, how can I change in the ID menu, the app. default weather?

    • @pempcar
      @pempcar  Před 5 měsíci

      Sorry, you can not change it.

  • @eacproductions3651
    @eacproductions3651 Před 11 měsíci

    Bmw E60 unit. Wifi rests to off after every start up super annoying (needs wifi for GPS, Google maps and waze Pandora, Spotify, Amazon music) why won't wifi option just remain on even after restart/startup? I can watch the wifi option toggle turn to off in Android Setting right after startup. Why is Bluetooth restricted to phones only no other Bluetooth devices allowed. Bluetooth only works with the phones paired in your communication application, Bluetooth settings is completely blank in Android OS setting. You cannot connect to head phones, ear buds(for kids in back) Bluetooth subwoofer amplifier, external camera, dash camera etc.

    • @pempcar
      @pempcar  Před 11 měsíci

      Allow me to explain the conflict between CarPlay and WIFI.
      A. Connecting CarPlay is required for your phone to connect to the PEMP's hotspot; it will automatically do so.
      B. And for the PEMP Android to connect to the network, it requires the PEMP Android to connect to your phone's hotspot.
      A and B are in conflict, so you can only choose either A or B. You can't make A and B happen at the same time.

    • @eacproductions3651
      @eacproductions3651 Před 11 měsíci

      @@pempcar i do not use car play or android auto. I have my Hotspot turned on at all times and would like the headunit to connect to wifi automatically when car is turned on. Wifi turns itself off I can watch it happening in setting.

    • @pempcar
      @pempcar  Před 11 měsíci +1

      1.PEMP’s Bluetooth is the receiving end, the same as your headphones. So it can only be paired with a Bluetooth transmitter.
      2. I hope you turn off ZLINK in the factory settings. It will be saved after turning on wifi.

    • @jflowcustomcarstereoinc8465
      @jflowcustomcarstereoinc8465 Před 6 měsíci

      I connect the system nothing came up