Lay-Z-Spa Pump - How to do a Thermal Reset

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  • čas přidán 9. 09. 2024
  • This video shows how to do a thermal reset on your Lay-Z-Spa pump.
    It is one of the suggested steps for solving the majority of heating issues and particularly for solving EO4, EO5 and EO8 error codes. For full details please check www.bestwayafte...
    Here are the steps:
    1. Turn the pump unit on at the mains.
    2. Press the test button once and leave it bleeping (please ensure you leave it bleeping for at least 10 seconds).
    3. Turn the pump unit off and unplug from the socket (please ensure you leave it unplugged for at least 10 seconds).
    4. Plug the pump unit back in and turn it back on.
    5. Press the thermal reset button using a pencil or screwdriver (see Owner’s Manual for location).
    6. Once done, press the heater button. Your pump should now be working.

Komentáře • 151

  • @donbetser3732
    @donbetser3732 Před 3 lety +3

    I can’t believe it but it worked (the first method) for a Coleman SaluSpa that I bought in the Summer of 2020. I had an E08 message every time I hit the circulation pump button, and your fix worked! Thanks so much!

  • @lorcanparnell309
    @lorcanparnell309 Před 4 lety +7

    Tried this procedure several times and I didn't work. Powered on the unit , then pressed the small black manual reset button on the side of the pump, then switched the water flow on and heater. This worked.

  • @luciemilligan1184
    @luciemilligan1184 Před 4 lety +1

    Thanks, I have a newer lay-z spa and the first method didn’t work. But the second method suggested for older models did the trick :-)

  • @TheGregwah01
    @TheGregwah01 Před 6 lety +7

    Brilliant - thank you. Thought I needed a new pump until I read this. Cheers

  • @lydiabarlow4922
    @lydiabarlow4922 Před 6 lety +4

    Thank you very much. Thought my tub was a goner till I seen this

  • @SuprSi
    @SuprSi Před 6 lety +9

    Thermal reset button on the side did it for me :) (E08, beeping)

    • @dankdank7227
      @dankdank7227 Před 6 lety +1

      yeah same and mine is new but method 2 only worked

    • @3dFramework
      @3dFramework Před 3 lety

      Same, mine also new but has the thermal reset

  • @ianyoung101
    @ianyoung101 Před rokem +1

    Yep, worked for me too. Why not put this in the manual?

  • @hazellaforest3930
    @hazellaforest3930 Před 6 lety +14

    We just had spa filled turned on set temp and filtration kicked on then off cant get it to come back on? Any advice?

  • @ramram22
    @ramram22 Před 4 lety +5

    My temperature is showing but can't heat the tub up. Tried this method loads of times but still nothing works?
    Help.

    • @saydeehiggins1545
      @saydeehiggins1545 Před 3 lety +2

      Im also having this problem was there a solution to be found!?

  • @MarkWoodChannel
    @MarkWoodChannel Před 2 lety +2

    For me this E08 problem was that the unit was getting too hot in the direct sun. I unplugged it and put a cold wet white towel over the pump and the ridiculously huge black plug (that fits on absolutely no ones outdoor electrical box) and after a couple hours it fired right up. No resetting anything, just let it cool down.

    • @Rastoflastze
      @Rastoflastze Před 2 lety +1

      Usually solves the issue for my saluspa e08 as well

  • @davidcunliffe8289
    @davidcunliffe8289 Před 5 lety +4

    2017 Monaco. This has not resolved the fault. Please advise

  • @gerairsoft100
    @gerairsoft100 Před 5 lety

    Thank u very much, reset button worked great.

  • @jamesmurphy9862
    @jamesmurphy9862 Před 3 lety +1

    Put the heater on last night Monaco spa overnight came back to beep beep, no control thermal reset not working
    Any ideas e05 not much info on that Thanks Pal

  • @garyoutwright5684
    @garyoutwright5684 Před 3 lety

    Thank you worked a treat 😊

  • @alvinengstrom
    @alvinengstrom Před 4 lety +3

    Water @ 10'C and E04 beeping all the time. Reset button seems to be just a rubber plug without any button behind.

    • @Goodtimes77
      @Goodtimes77 Před 3 lety +1

      You are correct I have taken mine apart because a friend of mine gave me a pump of his and I have rebuilt it twice and that reset button does absolutely nothing it’s not even hooked up to anything

  • @katrinaglenn7561
    @katrinaglenn7561 Před rokem

    Worked thank u 😊

  • @SHARAMO1
    @SHARAMO1 Před 3 lety +1

    I have also pressed the small black reset button on the pump still no joy

  • @claywilson9472
    @claywilson9472 Před rokem

    Thanks!

  • @angelasimmonds4461
    @angelasimmonds4461 Před 4 měsíci

    Got a Palm Springs hydrojet new filter installed everything cleaned, jets working then E02 coming up and when heater button pushed it cuts out any idea what’s wrong?

  • @gymtrition5946
    @gymtrition5946 Před 4 měsíci

    Both models on this you have two different models? When it says “test” button you press a button on the pump. Mine doesn’t have that. And at the end the model you show doesn’t have the test button? Any ideas

  • @jesterscorner879
    @jesterscorner879 Před 6 lety

    Used this method many times to fix any problems with my tub. Very simple.

  • @dominikdemo3170
    @dominikdemo3170 Před 4 lety

    Worked perfect

  • @garyparkes6239
    @garyparkes6239 Před 4 lety +1

    Normal problem is the water flow hall sensors pack up strip it down take out the sensors and glue magnets to them never have a problem again

    • @0errant
      @0errant Před 3 lety

      Would there error code if the problem was the flow sensor? I have codes, but no heat.

  • @normacastro9830
    @normacastro9830 Před 3 lety +2

    My Hawaii tub never get hot

  • @Dylansmom27
    @Dylansmom27 Před 4 lety +8

    My spa shuts off whenever I turn the heater on. It worked great for a month. I’ve hit the reset button over and over. But the heater is what turns off the entire pump. I can’t find help anywhere.

    • @adamdowney9423
      @adamdowney9423 Před 4 lety

      Have you tried changing the filter? The filtration is switched on when you start heating, so if there's a slow water flow due to the filter being dirty the pump will switch off and need a restart

    • @Dylansmom27
      @Dylansmom27 Před 4 lety

      Adam Downey yes, we change them often. We backwashed too.

    • @natasharichards9899
      @natasharichards9899 Před 4 lety

      Lynn Dwyer did you get this problem sorted after?Ours is doing the same thing after only having for 3 months.

    • @stevenmcnaught3648
      @stevenmcnaught3648 Před 3 lety

      Same issue here, I hooked up a garden hose to the intake and turned on the faucet and pump. The heater was fine then, but after hooking it up, trips out. I removed the gfci plug and wired directly, but trips out my gfci circuit. Has to be some sort of flow issue.

    • @ryantaylor3395
      @ryantaylor3395 Před 3 lety +1

      Having this exact same issue. Ran on filter only for 4 hours to prove it wasn't a water leak causing the PRCD to trip out, heater on for 20 minutes and whole thing off. Thinking it could be calcification on the heater element but this would surely give an error code. Still awaiting reply from Bestway so will update here when they do.

  • @dfeb101
    @dfeb101 Před 2 lety

    Thanks

  • @tobylawson6162
    @tobylawson6162 Před 4 lety

    Thanks so much don’t know what I would of done

  • @shannonratcliffe6625
    @shannonratcliffe6625 Před 2 lety

    😊hiya i hope you can help me
    my pump has a fault it trips out so no error msg
    bubbles work
    filter works
    but when i press the heater button it stays on for 1 min aprox and then trips the main lead out and all lights on unit go off any thing i could try before getting a new 1 x

  • @kimthompson6686
    @kimthompson6686 Před 3 lety

    Hi ty for the great job on the video!!
    I hv a Coleman jet spa, I just bought it, actually I bought it of the market plc online, instructions seem pretty simple, but I can’t get the filter/air pump to wrk, I can’t fill the hot tub
    Cuz of the filter/air pump, my pump is similar to yours, mine is square shaped, yours is egg shape, but the set up wth your & mine is the same!!
    I did everything I was supposed to & I was trying to fill it& for some reason the filter kicks on , but Whn I press the button to fill the hot tub with air, it won’t turn on!!
    Can u help me???
    Wht am I doing wrong?
    Ty again

  • @MunchtheBorg
    @MunchtheBorg Před 5 lety

    worked on our 2017 model using the screwdriver reset as our powere lead did not have the reset on it.

  • @MrSmoothasf
    @MrSmoothasf Před 4 lety +2

    Mine gets to 28c and totally shuts down, trips out. I turn it off and on and it runs for 2 minutes then does the same again even after pressing that button

  • @antoniogodinho2334
    @antoniogodinho2334 Před 5 lety +3

    How do set timer for bubbles to come on and off.

  • @smoresandwars
    @smoresandwars Před 2 lety

    not working for my coleman salu spa - Ive tried everything. opened the bottom took apart motor and everything seems fine. cleaned my filters that were dirty and that usually works but not this time. Ive tried these steps multiple times including the rest buttons without luck. im getting ready to buy a new one and sell this one for parts.

  • @gumballfan1232
    @gumballfan1232 Před 5 lety +4

    What do I do when its on E03?

    • @illugamer8605
      @illugamer8605 Před 4 lety

      It means that the Water is too cold (under 4°C).

  • @mack3family683
    @mack3family683 Před 5 lety

    No errors but not heating. Brand new unit never used. Just wont heat. Im about to go try this method.

    • @stephenronning7175
      @stephenronning7175 Před 5 lety

      press the reset button

    • @0errant
      @0errant Před 3 lety

      Mine doesn’t heat, either. My reset button is just a dummy, not connected to anything inside the egg.

  • @aaronc8057
    @aaronc8057 Před 3 lety

    Hey this isn’t working for me. I took off the cover and there isn’t a switch there at all???

  • @silverismoney
    @silverismoney Před 2 lety

    Mine is showing E08 all the time now. The pump is in the shade but it is 38c outside :( I hope it's not broken. The hottest time and we want to use the spa and we can't because E08 even after following the thermal reset/rcd reset etc.

    • @davidhiller4349
      @davidhiller4349 Před 2 lety

      Same for me, went thru reset process and it won't reset....anyone have ideas on what to do next?

  • @Thomas-ct2mv
    @Thomas-ct2mv Před 4 lety +1

    I opened up my pump after trying this. The thermal reset button doesnt connect to anything...I just pushing a piece of rubber..no switch ...no appliance...nothing.
    Update: removed gfi. Placed new gfi outlet 20amp. New standard plug to the unit power cord. Working without issue and still have safety check in place.

  • @jimbof20able
    @jimbof20able Před 2 lety

    When and why would you want to do a thermal reset? I’m having some issues so just wondering if this could be why?

    • @Lay-Z-Spa-UK
      @Lay-Z-Spa-UK  Před 2 lety

      Hi James you would do this if you are having any heating or power issues.

    • @jimbof20able
      @jimbof20able Před 2 lety

      @@Lay-Z-Spa-UK I narrowed it down to the breaker is tripping when the heater kicks on. Other wise all the other functions work fine. Would a thermal reset help or probably needs a new heater?

  • @paulb9769
    @paulb9769 Před 5 měsíci

    I have no error codes and no heat.

  • @andreagyimesi6272
    @andreagyimesi6272 Před 3 lety

    My on off switch on the on/off switch won't stay on.

  • @jodieleathers9012
    @jodieleathers9012 Před 3 lety

    Iv tried this but it's still red it sounds like it's running

  • @latinomadness
    @latinomadness Před 3 lety

    Will it be able to fix wifi issues on the pump as well ?

  • @Ladyhargett
    @Ladyhargett Před 3 lety

    My touch screen won’t work. Any tips?

  • @SHARAMO1
    @SHARAMO1 Před 3 lety

    still not working cant get the bleeping to stop

  • @webstersworld
    @webstersworld Před 4 lety

    I have a Monaco with no fault code all lights flashing an alarming every second any idears guys ?

  • @themaster408
    @themaster408 Před 2 lety

    I have a Tahiti salispa, bought it new 2020, no problems last year or this winter. Now pump won’t turn in (the power does, but hitting pump or heat does nothing, then you get error 02 which is low water flow cause there is no water flow.
    I tried method 1 and 2 and trying with or without reset on cord vs reset on heater, nothing working. I’d love any suggestions.
    Example: test, unplug, reset button, reset knob, then turn on and filter. Or just reset button or just knob, turn on power then try reset.
    When I do test there is no beeping, it actually shuts off power to the spa. Hitting reset or unplug and plug it back in will turn it back on. Again I’ve tried without unplugging and with plugging it.
    I hear 1 very slight tick when I hit the pump, then nothing.

    • @PRICEY6996
      @PRICEY6996 Před 2 lety

      Did you get this fixed? Currently have the same issue

    • @themaster408
      @themaster408 Před 2 lety

      @@PRICEY6996 I saw someone talk about turning the heater upside down, unscrewing stuff, then looking for a thin wooden thing (like a bamboo scewer / almost like a chopstick) and that replacing that would fix it. We never got around to doing it, wife and I are very not handy and weather started getting warming anyway so it became a "we'll do it tomorrow". I found a video talking about it, but it was hard to find.

  • @SHARAMO1
    @SHARAMO1 Před 3 lety

    I am having problems with my Pump heater after w while it cuts off and starts to bleep showing fault code 04 so I pulled the plug out waited 10 seconds then put plug back in still nothing what do you recommend
    show me if you can

    • @hayleynelson7261
      @hayleynelson7261 Před 3 lety

      Can I ask where you able to fix the problem at all. I’m having same issue. Thanks

  • @clairehunter3461
    @clairehunter3461 Před 4 lety +3

    Done this 5 times, still get E08 fault when press the filtration button 😕😣😕😣😕😣👎🏼

    • @sqfragz8201
      @sqfragz8201 Před 4 lety +1

      Just take the caps off the filter and clean them they are in the pool

    • @LetsTalkTechTV
      @LetsTalkTechTV Před 3 lety

      Did you manage to sort it ? If so how did you do it ?

  • @0errant
    @0errant Před 3 lety +1

    Has anyone with the dummy reset button figured out a way to reset their spa? I have no error messages and everything else works as it should. But I get absolutely no heat.

    • @missjodygirl
      @missjodygirl Před 3 lety

      Same. As soon as I try to turn up the heat my whole thing shuts off.

    • @Dmilewis
      @Dmilewis Před 2 lety

      @@missjodygirl me too. The breaker actually trips when I go to activate the heat.

    • @dylanrichards7509
      @dylanrichards7509 Před 2 lety

      I have the same issue everything works no error codes but I set my heat to 104 and it doesn’t heat up or increase the heat
      And only owned for a year and took good care of it

    • @ctbulldogs3518
      @ctbulldogs3518 Před 8 měsíci

      ​@@dylanrichards7509 did you ever figure it out

  • @yeetusbeleetus7527
    @yeetusbeleetus7527 Před 4 lety

    I've tried this and its still not working

  • @juliecarr7240
    @juliecarr7240 Před 4 lety

    Our pump is fine the problem is it keeps heating above the temperature we set it at. Heater doesn't cut off.

    • @donbies7977
      @donbies7977 Před 4 lety

      Mine too

    • @betsyboldo6285
      @betsyboldo6285 Před 3 lety

      As does ours. It is either to hot or drops to cold. It will not stay at the set temperature and this is with the lid on, not removing it.

    • @robertpowers7856
      @robertpowers7856 Před 3 lety

      Has any one got this figured out yett? your problems same as mine, overheated to 107 i shut it down to 102 and after a few hours it was 103/ perfect, go to use it today, its 100, should have kept the 102 temp for 48 hrs which is what i set it at. piece of crap, temp sttings never have been reliable on a constant badis.

  • @sdmb1990
    @sdmb1990 Před 6 lety +1

    I got one

  • @cameronsampson9010
    @cameronsampson9010 Před 3 lety

    This hasn’t worked for me

  • @samanthapowell1945
    @samanthapowell1945 Před 2 lety

    How do u fis error code 00h

    • @Lay-Z-Spa-UK
      @Lay-Z-Spa-UK  Před 2 lety

      Hi Samantha,
      That's not an error code, thats the power saving timer function. You can cancel is by cycling through the function or by pressing and holding the timer.
      Thanks, Tom

  • @pumpkinpatchqueen
    @pumpkinpatchqueen Před 6 lety +1

    Doesn't work for my 2017 Monaco

    • @kerriedodd3894
      @kerriedodd3894 Před 4 lety

      Did you get to fix yours ? Ours has just be set up and beeping eo8 , done all the usual it says in video and still doesn’t work 😫

    • @pumpkinpatchqueen
      @pumpkinpatchqueen Před 4 lety

      @@kerriedodd3894 no it was a fault and had to send it away to get fixed they "fixed" it 3 times each time I got it back it didn't work so they sent me a new one.

  • @dellahood7612
    @dellahood7612 Před 6 lety

    Hello I have Eo8 on spa have tried reset several times just starts for a second then stops ,Help please

    • @peteyeoman3472
      @peteyeoman3472 Před 6 lety

      did you get it sorted as we have same problem?

    • @dellahood7612
      @dellahood7612 Před 6 lety

      Yes it's been fine my trouble was I didn't know about the reset button on side of pump ( very small ) I was pushing wrong one you need a pencil to push it good luck

    • @lesleyfawcett6671
      @lesleyfawcett6671 Před 5 lety

      @@dellahood7612 HI Della
      Do you have the Miami if so where is the tiny reset button i cant see one

    • @dellahood7612
      @dellahood7612 Před 5 lety +1

      Lesley Fawcett hello no I have Vagas but in sure they have simaler pumps it's about halfway down on pump ,size of a screw head just push with pencil good luck

    • @lesleyfawcett6671
      @lesleyfawcett6671 Před 5 lety

      @@dellahood7612 thanks ill let you know

  • @jbgrahamruralresidentiales3619

    This does not solve my problem I have an even older pump and no instructions on how to fix the E05 error code on it can anyone else help

    • @HANSONMEDIAUK
      @HANSONMEDIAUK Před 6 lety

      Brenda Graham have you got this sorted. If not have you tried back washing the pump

    • @1ninjatiger
      @1ninjatiger Před 6 lety

      Beach hunter uk what is back washing the pump? I have error 04 tried the reset steps and no luck

  • @momwithaphonekitties3248

    Mines a 2002 ugh I need help

    • @momwithaphonekitties3248
      @momwithaphonekitties3248 Před 3 lety

      I have reset it unplugged it n reset button n still same would it be due to water is to cold inside

  • @legitcatcher2184
    @legitcatcher2184 Před 6 lety

    Doesn't work, mine turns on, but the green light isn't on and all the other buttons don't work

  • @RwAllstar29
    @RwAllstar29 Před 6 lety

    This did not work, pump still beeping repetitively and flashing eo8

    • @rachelbaldwin6887
      @rachelbaldwin6887 Před 6 lety +1

      I had the same problem. BUT I solved it. I went to the laz-y spa site to this page: support.bestwayaftersales.co.uk/wp-content/uploads/E08-Error-Code-Troubleshooting.pdf.
      This tells you exactly the same as above but keep scrolling down. You get to their contact details and then AFTER this there are some pictures of a ‘reset’ button. I found this on my pump and pressed it. Then I did what the video shows and IT WORKED!! yayyyyy
      Hope it works for you.

    • @perrinaybara8048
      @perrinaybara8048 Před 6 lety

      Rachel Baldwin thank you so much, that link has solved all my error 08 problems :-D

    • @annmccracken2428
      @annmccracken2428 Před 6 lety +1

      Solved mine too! Thanks

    • @angelafreudinger4595
      @angelafreudinger4595 Před 4 lety

      @@rachelbaldwin6887 is your button very wiggly? I just set up my hot tub and went to press the heat button for the first time and it keeps giving me the E08 error code. Then I tried to hit the filter button and it does the same thing. I tried to click the small black reset button on the side of my pump but its so loose in there I feel like im not pressing it. I tired using a pencil and a screwdriver.

    • @rabiddonkey6768
      @rabiddonkey6768 Před 4 lety

      @@angelafreudinger4595 Hi we bought our hot tub today and got the same error code as you E08, followed the pdf reset instructions but they didn't work as there was a thermal reset hole but there seemed to be no button inside when pressing with a pen/screwdriver. Hubby removed the top casing (only removing the middle screws) on the egg and there was a reset button but it was lower than the hole, he pressed the button and the pump came straight back to life with no error code. Hope this helps sorry for the essay lol

  • @tswab3816
    @tswab3816 Před 4 lety

    heater still doesn't work

  • @Dyn4sty22
    @Dyn4sty22 Před 5 lety +3

    my "reset button" is fake and doesnt go to anything.. is that normal?

    • @bartdereu9267
      @bartdereu9267 Před 5 lety

      same here !

    • @bentippetts7917
      @bentippetts7917 Před 5 lety

      Mine too

    • @angelafreudinger4595
      @angelafreudinger4595 Před 4 lety

      did you end up figure out how to use your reset button? I don't think mine is hooked up to anything. It is very wiggly and loose when I press it and nothing happens. I just set mine up and went to press the heat button and I cant get the E08 error code to go away.

    • @Dyn4sty22
      @Dyn4sty22 Před 4 lety

      @@angelafreudinger4595 Sorry, I did not. For me, it turned out my impeller self destructed and wasn't able to push enough water through to not trigger the flow sensor. Bought a very expensive replacement impeller from the UK (couldn't find anything in the US and coleman/lay-z-spa doesn't sell replacement parts *shakes fist*) but it did not fit right and was very noisy.

    • @gogogomez911
      @gogogomez911 Před 4 lety

      @@Dyn4sty22 I found impeller on amazon for $10 a year ago. it fit perfect. Look at the images and comments and you should be able to match it up.

  • @williamsm992
    @williamsm992 Před 6 lety

    My pump heater will not go higher than 19 degrees Celsius it just stops at 19

  • @jesterscorner879
    @jesterscorner879 Před 6 lety +1

    Very nice. I am on my 3rd season with mine and I get good use out of it. I have a review of it on my channel. Liked and Subscribed.

  • @moneymaker69
    @moneymaker69 Před 6 lety

    Solved this eo2 problems?

    • @andreasgade1159
      @andreasgade1159 Před 6 lety

      Leipo no still Beeping e02

    • @stewartdouglas6513
      @stewartdouglas6513 Před 6 lety

      New filters needed yours filters are dirty

    • @techfordummies6801
      @techfordummies6801 Před 6 lety

      stewart douglas where can you get the filters from

    • @stewartdouglas6513
      @stewartdouglas6513 Před 6 lety

      young copo Google it

    • @rachelbaldwin6887
      @rachelbaldwin6887 Před 6 lety +1

      I had the same problem. BUT I solved it. I went to the laz-y spa site to this page: support.bestwayaftersales.co.uk/wp-content/uploads/E08-Error-Code-Troubleshooting.pdf.
      This tells you exactly the same as above but keep scrolling down. You get to their contact details and then AFTER this there are some pictures of a ‘reset’ button. I found this on my pump and pressed it. Then I did what the video shows and IT WORKED!! yayyyyy
      Hope it works for you.

  • @sueporter4420
    @sueporter4420 Před 5 lety

    Cant get my E02 code to go away am i missing something

  • @joncatchpole2757
    @joncatchpole2757 Před 6 lety

    This did not work, it keeps beeping and showing E02 fault. Any suggestions please ?

    • @28danik
      @28danik Před 6 lety

      Have you tried putting a new filter in? I find them ridiculously sensitive once a bit dirty! Even cleaning them doesn't work!

    • @stephenronning7175
      @stephenronning7175 Před 5 lety

      hold the reset for 10 seconds ..worked for me...

  • @carolirvine1929
    @carolirvine1929 Před 4 lety

    So filter pump not working error code 02 I have followed all instructions after cleaning pipes and connectors and filter etc. Took off sensor and magnet part and taped together ,switched back on and error 01 so as per discussions on here I taped sensor length ways ,still not working and now have error code 04. Any ideas anyone

  • @thelucy53
    @thelucy53 Před 5 lety +1

    Not worked! 😡

  • @bartdereu9267
    @bartdereu9267 Před 5 lety +1

    solved just shit . Device is 3 days old . GARBAGE

  • @henninghovmller21
    @henninghovmller21 Před 3 lety

    E09

  • @tonybenford2853
    @tonybenford2853 Před 4 lety

    .

  • @Zegswijze
    @Zegswijze Před 4 lety +3

    Worthless, as aspected from Bestway. This video has the same quality as the products they sell... no quality at all.