SH TPLS 06 Switching EMRs A Pediatrician's Journey to PCC

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The speaker, who opened their practice in 2007, initially used E Clinical Works (ECW) but switched to Pediatric Community Care (PCC) in 2021 due to ongoing issues with ECW's quality, reliability, and poor customer service.
After discussions with Chip Hart from PCC and visits to practices using PCC, the speaker was impressed by PCC's customer service, efficient patient portal, and effective quality measures. The speaker appreciates the single login system for families, ease of form management, and PCC's responsive support team. Additionally, there are mentions of past interactions with Chip Hart and the evolution of their practice's tech solutions from a Linux-based system.
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Nice action moment