How to troubleshoot your windlass: if it does not operate

Problem:
The anchor windlass does not work when a control is operated
Possible causes:
1.1 Protection switch in OFF position
1.2 Lack of voltage in the system
1.3 Failure of the control box
1.4 Failure of the control
1.5 Failure of the electric motor
Solution:
1.1 Check the protection switch and set it in the ON position
1.2 Check the charge status of the battery, check connections
1.3 Check and possibly replace the control box
1.4 Check and possibly replace the control
1.5 Measure the electric motor voltage; if it is OK, check the brushes and clean them. If it does
not work, replace the electric motor
www.lofrans.com/

[@pedroccr]

Good videos! You should make one about maintenance, specially preventive.

[@Lofranscom]

Dear Mr. Pedro Rodrigues,
Thank you very much for the idea. It is important for us to have feedback from our customers. You can subscribe to our channel and watch our new videos.
Best Regards,
Lofrans’ Team

[@CullenCraft]

A good first step is to hit the motor with a hammer while pushing the controls down or up
Not a joke, the internals can become sized after a long time not being used and the hammer can rattle things loose again.

[@harisuno3295]

Poli hrisimo video. Efharistoume

[@Lofranscom]

Αγαπητέ κ. Haris Uno,
Σας ευχαριστούμε πολύ για το σχόλιο. Είναι σημαντικό να λαμβάνουμε feedback από τους πελάτες μας ώστε να μπορούμε να βελτιωνόμαστε καθημερινά.
Με εκτίμηση,
Η ομάδα της Lofrans’

[@evante20]

Great explanation! But how to winch up the anchor manually? is it possible with the x2 or the x1?

[@Lofranscom]

Dear Eva Schmitz,

You can retrieve the anchor manually by using the supplied handle. Please note that this applies only in X2 - Chrome Bronze version and not in X1 model.
You can also refer to the manual of the model, in order to see how you can properly retrieve the anchor manually.

Best Regards,
LOFRANS’ Team

[@Adofri-Sailing]

Our windlass switch is working but the anchor chain doesnt work..how is it?

[@Adofri-Sailing]

Our main windlass switch is working.but the anchor chain doesnt work..what is the problem?

[@Lofranscom]

Dear @Adofri-Sailing,
In order to swiftly address the issue that you are facing please fill out the following form on our website www.lofrans.com/contact
An expert will contact you as soon as possible.
Best regards
The Lofrans’ Team

[@siainvestigationsteam2713]

Where do I find the breaker?

[@Lofranscom]

Dear Sir/ Madame,
Please follow the below link in order to see our range of circuit breakers: www.lofrans.com/category/77-circuit-breakers
You can also search for the nearest distributor in the following link: www.lofrans.com/network
Best Regards,
Lofrans’ Team