GA family's entire savings account wiped out in seconds by criminals
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- čas přidán 1. 07. 2024
- A Georgia family's savings account was wiped out in seconds after they got a call from what they thought was the fraud department at their bank.
The full story: 2wsb.tv/3RPXlJS
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The key thing to remember this: no legitimate institution will ever call you and ask you to give them personal information over the phone, period.
😂😂😂 not true at all, most institutions do now. What they won’t ask you for is you password, but they do ask for you to answer a secret question.
@@justtestingonceNo they don’t. That’s a scam.
copy the email and send to local bank!!
@@justtestingonce Obviously reading is not your biggest strength. I say again, no legitimate institution WILL CALL YOU AND ASK YOU TO GIVE THEM PERSONAL INFORMATION. That's completely different than you calling a legitimate institution and then answering questions so they can verify who you say you are. Do you see the difference?
The news segment says you should call them back by a known reputable number they have. Which I was going to say you should use a number given while logged in or similar that is definitely their number. Same way there's some fake Amazon number that has dialed me (I didn't answer but a quick search said NOT them), only time it had done so was when I placed an order on Amazon's legit site. So it's also possible there's something weird/leaky about their systems.
Always Always! Assume a call coming from your bank is a scam and DO NOT answer. Call you bank and ask what's going on.
Or go in person
and emails with links - even the " if you suspect fraud, click here " links
Ya and make sure you’re not calling the same number that called you. I see that happening if this happened
Scammers can't exist without naïve people. There's so many ways to avoid this type of scam & the easiest way is to not answer a call & if its important they will leave a message & then you can call your financial institution to see if the call was legit. A phone is just a means of communication & if you wouldn't believe a random stranger walking up to you or coming to your door why would you believe a caller? It's common sense & there's nothing you can do to stop people from this type of fishing scam.
Please rewrite your comment. Do not ever Google your banks phone and call. Only place call from the number on your card. Don't ever go into Google and click on your banks number. Scammers have found a way. Alway visit your branch period
Please don’t buy a car online either. I got robbed of $30,000
Omg! No! I'm so sorry.
Just watched another video about a man in Hawaii who paid $250K for a car online and he got scammed too. So sorry this happened to you.
@@charliej766I also saw that video. Very sad.
@@charliej766I think I heard about that one. Was it a G-Wagon in Florida? Hate to admit but it happened in my hometown where we have a crap ton of shady dealers as well as sketchy BHPH lots.
How? im so sorry
Our government does NOTHING about this stuff. Our leaders and legislators continue to fail us.
What are they supposed to do? Make the banks pay the money back?
I mean, at this point I have no sympathy for people who fall for this. Banks send out letters, they tell you RIGHT IN THE TEXT not to give the number to ANYONE. And people still hand scammers their whole bank accounts. We've got to stop pointing fingers at everyone at take responsibility and accountability for our own actions as individuals.
@@mssha1980 Yes. They give the bank trillions in tax dollars, and they are exempt from paying much in taxes-but they can't make them restore people's accounts? Please. Remember when First Republic Bank went under and the tax payer had to foot the bill, because they wanted to restore those billionaires 100% instead of what was guaranteed by FDIC? When it's ordinary people there's no solution, when it's a capital owner/donor all of a sudden solutions exist.
@@themartdog So y feel bad for the bank but not that person? Why are y coming to the defense of banks? The tax payer gives the bank trillions. We bailed them out $10-12 trillion in 2008. They worked hard for their money, their accounts should be restored, period. The banks do so much against our interests. God forbid they compensate a customer that fell for something that their system permitted.
That's a tough lesson to learn the hard way for a young family.
At least it was only 9 grand. People use Schwab more than just savings, could you imagine being wiped out of stocks or 401k investments, man that would be truly terrible. You can recover from 9 grand but to lose one’s 401k or retirement…. Woof
That 9 g was a million to them. @@mattthomas4533
@@mattthomas4533 I was thinking hundreds of thousands. Not to lighten the situation, but 9 grand hurts but can be recovered from. They will probably get much more from a go fund me now.
@@mattthomas4533that would be sad
@@mattthomas4533 Our system is designed for these outcomes. Banks always come out on top. It's designed for their security and profit, not ours.
Never give out any information. Call your bank back if they call. Do not answer the phone. This is something that is repeated over and over.
Like what kind of information?
@@gilldavidmour4199 if you aren't sure what information to keep private, just keep it all private unless YOU call the number on the back of your card (do NOT Google for that number, ONLY use the number printed on the card).
@gilldavidmour4199 if you have to ask that kind of question, you are exactly what the scamers are l9oki g for.
@@gilldavidmour4199 Like NO information.
I have hundreds of contact numbers in my phone, but I will only ever respond to a select few family and friends, and if someone initiates texts or calls that I don’t recognize, they get blocked. It’s simple. I’m old and see no point in taking chances. A financial institution is never going to initiate a call to you.
Never ever give personal information over the phone!! I don’t care who it is, even if it is your bank. go into your bank yourself, and ask them!!
Wrong! You can give out information over the phone AFTER YOU CALL THE BANK TO CONFIRM!!! Don’t give out information from a call initiated by a ‘bank’….
@@myownboss1 Both of y are wrong. The bank should restore her account. 1. It's not realistic for people to go into a bank when banks are closing their brick and mortar locations. Most banking is done on phone or online these days. 2. Putting the onus on the individual rather than the institution will not solve anything. People make mistakes. A split second mistake shouldn't end an entire family financially.
It’s crazy how large wire transfers to anonymous accounts get authorized but I try and buy a water bottle at a vending machine and my card locks up
Swear
Wire is not a card transaction. They authorized the wire
Came to say this exact thing. Lol
congress should make a law to end these phone number spoofing!
Yea… the criminals will Definitely follow that law
@@thatguy7085😂😂
People need to think...if your bank calls and says you need to do something immediately because of "X" ask your why they can't just freeze the transaction or account to clear it up. Why do you need to log in, give sensitive information, etc. Honestly, while of truly feel for these people, I am also tired of seeing this. Scammers will keep running these same scams until people wise up.
A fool and their money..
Women are emotionally exploitable
@@SquirrelDarling1exactly. I have a hard time feeling too sorry for anyone who continues to fall for these scams that have been all over the news for years at this point, esp when they’re as young as this couple was.
You don't have to give sensitive info to anyone who calls you. They chose to do that against all the sound advice from banks and law enforcement. Unfortunately, no one can save you from yourself.
...sadly, they won't wise up.
It was at this point. They knew they f'd up.
😅
Please encourage your friends family members, and neighbors to watch the news regularly. They constantly warn viewers about these types of scams. You don’t have to watch Fox News 24 hours a day, but at least watch your local news a few times a week to stay informed. Sorry this happened to them.
Indian accent = red flag
Or red dot?
@@GreggWalken-xd3qv or red square
These scams happen so often. I truly believe bank employees are in on these scams. How does a stranger know where you bank at? I believe a lot of these scams are inside jobs. Such a shame.
They DON'T know where you bank. They have no idea where you bank. They call dozens, hundreds of phone numbers until they hit on a gullible cuss who happens to have an account with the bank named, so the gullible guy falls for it. Then they get the money and move on to the next dozen random (or even sequential) phone numbers. That's how most phishing scams work. You make a few thousand bucks off a couple hundred random phone calls... Not a bad day's work.
(The caller ID is spoofed on a computer using IP or software phones, BTW. What makes the bank name look more legit is if the scammer uses an uncommon one, like Charles Schwab in this case. The gullible folks would be much more suspicious if the caller ID said "Capital One"...)
@@sh550 I believe this to an extent but, my dad is disabled and banks at a credit union. There’s only one in his town. He received a scam call from someone who knew where he banked along with other, very personal information. Luckily I was on the phone with him when they call. He was panicking and was about to give them his account and routing number. I explained to him it was a scam and to hang up on them and call his bank directly. Sure enough it was a scam. I believe there is a level of fraud that goes on at banks. Remember, these people have your information. They can easily form a scam rings without detection.
It's definitely coming from bank employees.
@@sh550No, these scammers know your banking history, how much money you have and where you spent it. It's coming from the inside. The only thing they don't have is your password.
How many times must people be told DO NOT ANSWER THE PHONE, let all calls go to voice mail, or text.
Oh wow their life savings was $9200. That’s the greater tragedy.
Probably at that bank. Maybe they have other savings.
Ive won and lost that in one day trading
Lol ikr… Like damn, and y’all were on *_vacation?!_* ⁉️🤨🤦♀️
Fiscal responsibility / financial literacy is clearly not their strong suit…
True. I was expecting to hear something like $120,000.
They are young.
the wife is to blame for her mistakes!!!!!!!!!!!!!!!
The wife was scammed
Believe me, if that had been a government official who was the victim, they would find that woman.
Tell them you're going to hang up and call the bank back. Then call the bank and ask.
I feel Sooo sorry for them. People are being robbed like this every day. The banks can’t be held accountable for situations like this. I pray they recover quickly……………….
I feel bad for them also, but folks have got to smarten up and quit falling for these scams! Stop panicking and think for a moment!
the banks are the ones that designed this system in the first place. they are the campaign donors, they write the legislation. Ever wonder how somehow they always come up on top, even 2008 financial c* of their doing, c19 vs the public?
When will people learn to hang up and call the # on the back of their card ?!
This is not secret information at this point.......
Always look up and call the number you KNOW is legit, never respond to any number on any text or call. NEVER. Tough lesson....
number spoofing does exist.
A bank that uses a sad-faced emoji in their “professional” correspondence. They should be sued for that alone.
I was flabbergasted at that. Like who would do that.
☹️☹️☹️
@@josephreyes8687, probably hired some 13 year old who spends half her life on TikTok
@@josephreyes8687it’s probably the same teen that runs their social media accounts.
Yeah good luck getting money from scwab because you’re dumb
Talking about ruining someone’s vacation.
The idiots did it to themselves.
How is this still a thing?!
What an awful thing to go through, though they seem to be taking it ok...?
Always get calls saying my account is on the verge of closing. Action must be done NOW! I tell the caller send me a verified letter explaining the case. They ask me for my mailing address. I tell them it's the address linked to this account. They ask me for it and I tell them don't bother. I'll call the verified customer service no. and talk to them. They get pissed!
That man was rethinking so many past decisions 😂
Never put your wife on your accounts must of been the first one. It’s almost guaranteed they will have separate accounts when they get back home.
@@jsisbeingcensored without a doubt
lmao did you see the emoji the bank used?
She's a school teacher, too? We've been told -- for years now! -- don't proceed with these calls. Call the bank (or whatever institution and scammer is "representing") yourself and verify the details. Don't ever take the word of someone who calls and then pressures you into acting fast. But some people -- including school teachers -- apparently never learn until it is too late. This is not a job for government; this is a job for you. All government can do is to take down the information and issue more warnings. Criminals are not scared off by government.
“Your money feels safer beneath your bed.”
You literally gave the scammers the information they needed to take your money!!
Take responsibility for your stupidity. I hope they both learned their lesson.
No legit company will ask you for your 2FA number over the phone or text. There is no need and It would totally negate the purpose of it.
Don’t pick up any calls especially from your bank
Also, I can't transfer more than $2500 per DAY from mu Bank to another bank, I can't take more than $300 from the ATM....
How does this happen where people lose alllllll their money???
You can requet higher withdraw limits. I am allowed to transfer 100k a day from my account and withdraw I think $1400 from the ATM per day.
Once the scammer is in your account they can change your account setting to enable larger transfers.
@@lindsayo9702 ahhh that totally makes sense! Thanks for reply.
@@mrj-charles6383 good grief... $100k a day?!
Soooo, are you single?
.
.
.
Just kidding!
Incomplete. Call the bank back using the number off your ATM or debit or credit card.
IM SICK OF ALL THIS. THEY ARE DOING THIS WITH OUR INSURANCE TOO. CHANGING IT AND YOU DON'T GIVE THEM PERMISSION TO CHANGE YOUR INSURANCE.
The best thing to do is to wait and physically go to the bank. Because scammers can intercept phone calls as well.
How did the fraudsters pull their number and about how much they had in their account, out of thin air? I get tricking someone into giving the info, but she stated the fraudster already knew how much they had in their account. There's more to this.
Probably a data breach or the family shared their vacation on social media
The fraudsters call and give a random number hoping you have at least that much in the account. They told her $4,000 was about to be stolen but the couple actually had about $9,000 in their account.
It’s like when they call and say your son will be arrested by the FBI unless you buy gift cards. They’re just hoping you have a son.
Everything is electronic. It should all be traceable. If not, that's a bigger problem.
It absolutely is traceable. The receiving bank must know all the personal info about the recipient.
Even If u traced ur $$, u REALLY THINK THE SCAMMERS DON'T WITHDRAWAL THAT $$$ ASAP? They can send it to another account r withdrawal Everything.
If someone calls you from your bank, power company, phone etc, hang up and call the number you have saved in contacts. Be real suspicious if they have a foreign accent.
The phone companies have to stop this spoofing of numbers.
Be suspicious of b of a, capital one, chase, they all have “American” call centers.
The banks tell their customers repeatedly not to do exactly what this lady did. Never never never given someone who called you anything. Ever.
This happen to a friend of mine they got over 200k. BE careful folks.
Why, why, why did they answer the phone and not call Schwab directly themselves by using the phone number that they have for the company? I would never answer a such call today. Everyone knows that 90% of the time they are scam calls. Call the company directly yourself and ask if there is a problem with your account.
I'm sorry this happened to this family. In all probability the money is forever gone.
Now?! Consider this a stupid tax, learn from it and move on.
Why are people so naive as to imagine that any institution will call them on the phone??? NEVER HAPPENS!
Lack of financial education
this woman is as sharp as a cue ball and she's teaching children...
When you are contacted, they already know how much is in your account because they work for the bank or the outsourced customer service company. Just simply go to your online banking and check your transactions. If you see no fraud, there is no fraud. You don't need to have a conversation with someone about your personal business that you didn't reach out to. Who really cares that much about you and your finances in the first place?
Yes and when you go check it online at the same time LOCK DOWN your acct if you have that feature.
If ever there was a time to call Jason Statham....
Never answer the phone for your cars extended warranty!!
banks never ever call customers about fraud
Always always call the number on your card or on the bank's website.
I occasionally get messages from someone claiming to be from my bank on my cell phone. Having no idea why my bank would be contacting me, I simply ignore and delete them. They could be legit, but I don't care. Send me a formal letter.
I’m broke: scammers should put money in accounts.
LOL. I'd like to hear that phone call.
At this point people are giving away their money Is it possible to be this stupid?
This is why I don’t answer the phone.
These nice people don't even have enough money to put Gas in their car to go home! I saw a similar situation happen recently on one of those Police Bodcam videos. They called an elderly Woman & said there was fraud on her account. The only difference was that they told her to quickly go to a Bitcoin machine and send funds to stop the fraud. An alert person saw this lady on the phone and overheard part of what was going on as this elderly lady was trying to operate the Bitcoin machine. Police were called who actually got on the phone with the Fraudsters and the Fraudsters were trying to convince the Cop that everything was A-ok No bank will ever tell you to prevent fraud on your account by feeding money into a Bitcoin machine!
That’s why I go to the bank personally when I notice something wrong
I knew better than to fall for this for as long as telecoms have been complicit in phone number spoofing.
WOW... So sad 😢
I never understood why people feel like they have to give up the info right there on the phone. I would just call the bank itself myself. Even show up at the bank if its during the day.
Americans, please be very cautious with your money and safety. These are very dangerous times because we have every threat imaginable because of open borders and no crime prevention or law enforcement efforts.
"Times" are always "very dangerous." The only difference is the technology involved. My evidence? Search for "Crédit Mobilier scandal" and see for yourself.
If ANYONE calls you with some account emergency, just tell them you will call them back on their known number or go into the branch. They will then have a scripted reason on why you shouldn't. They want to create a sense of alarm and urgency. Do not hit them back on a number or email they give you. Do not let them transfer you to anyone else on their end to "verify" or calm your concerns.
Wow that’s tough! Very sorry to hear. I always get emails from my electric company saying we will never call and demand immediate payment and all the stuff described.
I talk to my parents about this all the time. If you’re reading this please do the same or your friends/family. I wouldn’t wish this on anyone.
Any call coming to you can be a scam. You need to call them with the number you trust. Seriously, do not answer calls you don't know. They will leave a voice message if it's urgent. You call back with the official customer service number to verify.
That’s really sad.
To many people falling for fraud……
The first problem is keeping money in a bank...
"Fraud department", about right, huh.
By now I would think the banks had more protections against wire transfers that are outside someones normal banking history.
Why did they not, call the bank!!!?
Anyone that stupid is bound to lose all his money at one time.
Woww... speechless!😢
That lady is at fault.
She was scammed....
I got called and was told a package was confiscated at the border with drugs in it. I asked them what I had to do etc, then I asked them to work with me because I was going to use it for my daughter college education. They told me "we don't work with criminals" and hung up on me. Another time I gave the the address 1313 Mockingbird lane and a fake SS# as well a fake name. They passed me on to someone else where I got tired of messing with them and hung up. When I got a call stating my son was being held captive somewhere. I told them to keep him. i mess with them when I can. Haven't gotten a call in a long time.
I thought EVERYONE already knew about these Scams. I guess not... I Feel bad for that couple.
Some people don't think well
Divorce.
Could’ve been the bank. I have a dispute with the bank trying to take money from me trying to make claims that are not true.
Good thing it not their retirement money at the end of career
Sorry but how tf do people keep falling for these scams?!? Esp people under the age of retirement??? 🤨🤦♀️
Don't ever answer the phone.
I don’t know if the people can see this but I would like to add that if it was a foreign wire they should write in a complaint and ask Schwab to prove that high risk transaction procedures were used before sending the wire.
Anyone else that for a moment clicking on this video was a scam itself.
Diversify, always have 3 bank accounts, bills, vacation, savings at 3 different banks.
She was the one with the major financial power within the relationship, because if they both contributed equally or the man contributed more, NO WOMAN will single-handedly be talking to any financial institution without both of them present on the line at the same time, and that would have helped them to quickly stop the process earlier.. she probably is the type that thinks she knows more than anybody, and that's why she was emotionally outsmarted easily ... As a Man, I won't entrust my family's savings into the hands of any woman (wife or not) .. somebody has to take the wheels and steer things in the right direction no matter what.
Yes because men never get scammed 😂😂😂.
How do the scammers know what bank they are banking with?
It's bank employees or third-party customer service representatives who have access to their account information. They are trained on how to change passwords, update email addresses, and mailing addresses. They are the ones with all the tools to manipulate your account with or without your permission.
@@truelife974 And most of this scammers are from India too.
@@RikkisioOr the Phillipines, Vietnam, Nigeria, Puerto Rico, and Korea.
@@musicman76enator You forgot India
Chase is the worst bank. I would never bank with them.
Wells Fargo, Bank of America, and PNC Bank are WAY worse than Chase based on my experience.
B of A as well!
As I have said, split your account to multiple check and/or savings accounts. That way if they get One account, they don’t get all of your money and you still have funds to cover any expenses. And if someone calls bc of fraud say okay, hang up, and call the 800 number on the back of your card. That happened to me once. I told me then I’d prefer to hand up and call back before giving out any security info. They said okay and I called back to answer and fraud issues -which was legit. Another time, I hung up and called back and they were like we have no record of anything or call drone us so that was a scammer.
Don't put all your eggs in one basket.
yknow how people always talk about coercion isnt consent? this is the financial version of that. they were literally scammed, whether it was them who made the authorization. so schwab is full of it saying theres nothing they can do.
A fool and her money are soon parted.
It’s getting to the point that if you don’t have the callers name/no. saved in your phones’ contacts - Don’t take the call!!!
Never Trust caller ID. If a company calls stating something like this, call the company yourself with a number you look up yourself. Never give personal information unless you have originated the call.
I wouldn’t be going on vacation with only $10k of life savings ….
Doom spending?
And a third baby on the way.
Well since most Americans don’t have enough money in the to cover a $500 emergency, I think this couple was doing pretty well. Past tense.
the ppl in that $500 emergency category also gets govt assistance.
and the ones that dont have assets which are not declared as cash holdings to the fed who makes the surveys.....alot of ppl are asset rich but cash poor.....very few ppl use cash to pay for this bc we live in a debt base monetary system.
It’s micheal reborn😂😂😂
Studying up to transition into cyber security. I see why social engineering is such a major part of any course you'll take. It basically teaches you that no matter how obvious the scam, there will always be people desperate or ignorant enough to fall for it. You don't even need that many to fall for it before you have your income for the year.
I just had this same kind of call. I almost got caught u. I hung up when they transferred the call and the foreign voice took over the “Regions Bank” call.
Banks do not care enough to reach out to individual members about their accounts! always assume it’s a scam.
A few years ago in Pittsburgh PA, I got a call that read KEY BANK, with which I had an account. I didn't pick up and the voice was very official, they already had some private information, and asked me to call back immediately. The number matched the one on caller I.D. INSTEAD, I called both my local Key Bank, and the home office number - from my card AND from online. It took some time, but they checked the phone number, and it was NOT one of their phone numbers ! Close, but wasn't theirs.
Ain't no way, she fell for this🤔
😅
That's so petty that the bank is FDIC insured and didn't refund them
Dont answer numbers you dont know. Worried ? Contact the bank yourself
NOT Schwab's fault!
lol you have to be smarter than that.