How to Fix Your Sinking Steelcase Leap (V1 or V2) Chair - Gas Cylinder Set Screw Adjustment Guide
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- čas přidán 3. 07. 2024
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In this quick video we go over why you would need to adjust the set screw on your cylinder and how to do so. Thank you for watching and please like and subscribe!
Seat Removal Vid:
• How to Remove & Re-Ins...
Table of contents:
Intro 0:00
Seat removal 0:17
Set screw adjustments 0:43
Seat Reinstall 2:39
Final Remarks 3:00
Bloopers 3:24
Tools you will need is:
Long handle screw driver
1/8 Allen key
Thank you for watching.
Crandall Office Furniture has been remanufacturing Steelcase & Herman Miller office chairs since 2002, and since then has grown to become the largest remanufacturer of high-end office seating in the United States. We see and work on thousands of these chairs every year, which gives us a unique insight into how they stand up to long term use, where they fail, and how to fix them. If you're looking to learn more about high end seating, you're in the right place!
► Learn More About our Remanufactured & Refurbished Chairs and our company at: www.crandalloffice.com/
This is def one of the most niche but also wildly useful channels in CZcams - I've owned an old Leap V2 for years and had so much trouble finding repair info online, yet so many people seemed to own the chairs. Thanks for posting these, really really appreciate it!!
THANK YOU, THANK YOU, THANK YOU!! This helped me adjust my sagging chair rather than buying a new cylinder.
Glad it helped!
Very good, these are the more useful videos on maintaining your steelcase chair. I appreciate you actually explaining how to do things instead of just doing them.
Glad it was helpful!
Thank you for an updated video.
Glad you found it helpful!
Much better than past videos on this issue.
Thank you!
Excellent video, and also saved me buying a new cylinder. Thank you very much!
You're welcome!
Thank you! This solved my issue and avoided buying a new cylinder.
Glad it helped You are welcome.
in that case, these guys helped me out instantly with a new one. they're amazing
Crandall and Kim are the BEST! Buy here you won't be sorry!
Thank you very much for the kind words we really appreciate it.
Very useful videos, thank you!
Glad it was helpful!
awesome video
Glad you enjoyed it
This helped me on a Gesture chair from Crandall as well, basically the same sinking problem and fix. Should update video or keywords to include the Gesture!
Hi! My Leap V2 is stuck at its lowest. Thanks to your videos, I removed the seat, but it seems I have a conic cylinder (so no place to screw/adjust it with the Allen key). Do you have any tip to adjust these kind of conic cylinders? Thanks!
Please contact customer service via email to Contact@crandalloffice.com and we would love to dive more into this for you. Have a great day!
i bought one of these chairs but whenever you sit in it , the chair goes all the way down and when you get up it goes all the way up , i saw people saying the set screw needed to be adjusted and i took the seat off to see that the screw was stripped any advice on how to fix this ?
So replacing the set screw is a little more involved and is better to just replace the mechanism, reach out to Kim via chat at crandalloffice.com and we may be able sell you that mechanism.
Hey! I was curious if this method works if you didn’t align the cylinder in properly?
Im looking at a lot of tutorials and I can’t take my hydraulic cylinder off and I’m currently waiting for WD-40 to come in so I can try to loosen it up with a wrench and try to put it in the proper alignment.
Thank you for your time and videos!
So if you are having alignment issues that means you have a side activated chair and it doesn't have a set screw and therefore doesn't need adjustment it only needs to be aligned properly with the tab corresponding with the height adjustment lever. Here is a video on that czcams.com/video/Ft1_d9zaWN8/video.html
@@CrandallOfficeFurniture thank you for your speedy response!
You're welcome
Crandall Office Furniture Also we see that you have a good size youtube channel, if you ever want to showcase us on your channel you could be apart of our affiliate program and potentially make some good money. Here is the link:www.crandalloffice.com/affiliate-program/
@@CrandallOfficeFurniture thank you for reaching out. I’ve applied and looking forward to hearing back from you!
How do you know the setting is tight enough or loose enough before putting the seat back on? I thought I did what the video said - but if I raise the chair all the way, then sit on it, it goes nearly all the way down. I have to let it all the way down, then all the way back up, then sit in it to maybe get to a good height and have it stay there a while.
Just as in the video, I adjusted it to the point where it wouldn't bounce back on its own when pushed all the way to the bottom. It doesn't maintain a particular height when I sit in it, though. It seems to be dropping very very slowly over time.
Sorry for the delayed response. This can be quite the balancing act, the set screw is engaging still too much. It sounds like the set screw needs to be loosened a touch.
@@CrandallOfficeFurniture Thank you so much. I actually figured it out. Hadn't noticed that he was holding the seat height lever when pushing down near the end. Once I figured that out, everything worked.
Mine doesn't have an a hex screw. It looks more like a clip thing inside. Not sure what to do? It still keeps sinking as I sit in it during the day. I have a Leap v2. Thanks in advance!
Please contact us via email to Contact@crandalloffice.com with pictures of what you have and we would love to help out. Thanks for watching!
Hey there this one is just super stuck, I don't wanna use a torch on it as I'm afraid I may break it off and never get it out
They can be very difficult, the WD 40 silicone works very well and we recommend to let it sit for 24 hrs and try again.
I'm trying to assemble the chair and the seat height lever doesn't move at all. :( That scenario doesn't seem to be covered in this video and I'm not sure what to do.
Please reach out to our customer service dept. Via email to Contact@crandalloffice.com. We should be able to assist and give way more info then we can here.
Where is that alan key? I think mine must have gotten lost or forgotten in shipment, I cannot find one anywhere in the box.
My sincere apologies, please reach out to Kim via email to Contact@crandalloffice.com and we will be able to assist you more there. Have a great day!
Hi, what does it mean if I do not see any pin at the bottom of my seat after removing the padding? Stuck with a sinking cylinder and not sure if I need to purchase another one at this point..
Do you mean the set screw?
Yes, there's no set screw in mine, just some weird metal piece@@CrandallOfficeFurniture
If you send a picture of the inside of the chair to Contact@crandalloffice.com we will be able to assist you more and get you what you need.
Where is the link on how to remove the seat?
My apologies, I just added it.
QUESTION: The issue we have is that the cylinder is completely touching the floor and we just noticed it scratched a lot of the wood floor, I'm quite pissed at that and I can't see any ways to screw/unscrew it to raise it from the floor. What can we do?
Are you talking about the very bottom of the cylinder can?
@@CrandallOfficeFurniture Exactly, the very bottom of the cylinder is touching the floor so when you sit on it and move around it scratches the floor. I can't see a way to have it higher, like at least 1-2cm above the ground. That's a very bad design, otherwise I love the chair.
Reach out to us via email to contact@crandalloffice.com and get a cylinder sleeve from us and that should solve the problem.
Would this be any kind of solution to a V1 chair that slowly lowers as it gets sat on? Not all at once but over time. And it is difficult to readjust seat to proper height once that happens
Yes I would try loosening the set screw just a touch and see if that solves the problem.
@@CrandallOfficeFurniture TY, My wife's chair and she likes it set all the way up. this will lock it all the way up? But cylinder is wearing out and cannot find a replacement. This chair is pre 2004. Know anyplace to get a replacement?
@@CrandallOfficeFurniture Is the cylinder for a pre 2004 Leap V1 chair still availble? Along with the lever that permits the raising and lowering of the chair?
Sadly the screw in mine seems to be very cheap soft metal and turning an alan key simply smooths off the inside edges of the screw. No way to adjust it at all.
Please reach out to our customer service team with a picture of what you are dealing with and they would be able to guide you better through that process. Contact@crandalloffice.com
Use a wooden kitchen spoon to get under the chair for goodness sake 😭😭
Who is that cute Guy? 💕
That's Eric! He joined our team last year and this is his first video! He did pretty well, didn't he!?
@@CrandallOfficeFurniture yes,he did. He deserves a raise. And I have been wondering how to do that. Very informative.
You are right he is cute! Does he have a ring on? Sexy 😍
Eric finner than a mf ngl
Yo, where did that long screwdriver come from? Sus...
lol
Dont have a set screw, just a piece of silver metal, no screw
Please reach out to contact@crandalloffice.com and we will be able to help and go into more detail about your chair and see how we can help.
@@CrandallOfficeFurniture Same here. Please what do I need to do?
@@femia.9298 please contact us via email at contact@Crandalloffice.com and if you can send pictures of what you are seeing that would be great.
Did you figure out how to adjust this? I cant see the replies from the channel.