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HOTEL MANAGEMENT Interview Questions & Answers! (Become a Hotel Manager!)

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  • čas přidán 4. 04. 2020
  • HOTEL MANAGEMENT Interview Questions & Answers by Richard McMunn of passmyintervie...
    #hotelmanager #interviewquestions #interviewtips
    If you have a hotel management interview coming, or if you want to become a hotel manager, make sure you watch this interview tips video by Richard McMunn from beginning to end, as it will help you prepare fully and PASS!
    COMMON QUESTIONS ASKED ABOUT HOTEL MANAGER INTERVIEWS
    Q. What questions do they ask in a hotel interview?
    Q. How should I prepare for a hotel interview?
    Q. What questions should I ask a hotel manager?
    Q. Why do you want to be a hotel manager?
    Q. What are the duties of a hotel manager?
    HOTEL MANAGEMENT / MANAGER INTERVIEW QUESTIONS & ANSWERS
    Q1. Tell me about yourself and why you want to become a Hotel Manager?
    Q2. What are the most important skills and qualities needed within hotel management?
    Q3. Why do you want to work for our hotel?
    Q4. Explain how you’d resolve an issue with an extremely irate guest?
    Q5. Talk me through the steps you would follow when giving a member of the hotel team feedback on their performance?
    Q6. Give me some examples of outstanding customer service?
    Q7. Tell me about a situation when you went above and beyond what was required?
    Q8. Talk me through the steps you would follow to turn around an underperforming team within a hotel?
    Q9. Give me a brilliant example of when you provided outstanding customer service?
    Q10. What steps would take to improve the guest experience and customer service levels at the hotel?
    Q11. Talk me through the specific steps you would follow when dealing with a hotel guest complaint?
    Q12. A hotel guest calls down to reception at 4am to make a complaint. There are limited staff on duty. How would you deal with the complaint and what would you say to them?
    Q13. Where do you see yourself in 5 years' time?
    Q14. How would you build a strong working relationship with the other members of staff at the hotel you were managing?
    Q15. What’s the first thing you would when you start within this hotel management role?
    Q16. What style of management do you have?
    Q17. Have you ever managed a difficult team? If so, tell me what happened and what you learned from the experience?
    Q18. What are the major challenges facing the hotel industry over the next 5 to 10 years?
    Q19. Why do you want to leave your current job to become our hotel manager?
    Q20. What’s your biggest weakness?
    Q21. That’s the end of your Hotel Management interview. Do you have any questions for the panel?
    Connect with Richard McMunn on LinkedIn.com:
    / richard-mcmunn-coach
    Download my full set of Hotel Manager and Hotel Management interview questions and answers PDF guide:
    passmyintervie...

Komentáře • 149

  • @virajtare607
    @virajtare607 Před 2 lety +20

    TBH.... Their interviews are all about how dedicated, confident, ambitious and what type of person you are.... U don't need to crack their interviews with a set of answers.... U just have to be focused on your goal and have to prove them your worth with your experience
    Just two more suggestions....
    1. Don't be shy, prove your worth...
    2. Be professional, act ambitious

    • @CareerVidz
      @CareerVidz  Před 2 lety +2

      Thanks for your perspective. There are many here that have said these answers helped them pass 👍

    • @asmitaverma9476
      @asmitaverma9476 Před 2 lety

      @Viraj Tare are you in 3rd year of your college!?

    • @asmitaverma9476
      @asmitaverma9476 Před 2 lety

      Actually I have an interview on 13 so I need some help so m asking

  • @melbinfs
    @melbinfs Před 3 lety +26

    That was an amazing demo interview... I really am amazed by the questions as I have never expected these simple answers which could easily be gained through training in the course... Thank you so much... All the answers really do make sense and ofcourse would really encourage the employer to recruit the employee

    • @CareerVidz
      @CareerVidz  Před 3 lety +1

      Glad you enjoyed it!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @melbinfs
      @melbinfs Před 3 lety

      @@CareerVidz ofcourse... Hope u make more videos like these 😍

  • @adelboushib8658
    @adelboushib8658 Před rokem +1

    These are normal interview questions and answers for any kind of job, a hotel manager role is very important and requires more skills, mostly the questions are related to the budgets to maximize profit margin, P&L ( Revenues, cost …), contingency plans if any, forecasts, marketing efforts, targets strategies, sales plans etc.… wish if you could include these questions and answers in one of the videos.
    thank you

  • @jonathanperez2902
    @jonathanperez2902 Před 3 lety +2

    thanks Richard i watched this and i got the job thanks man i love you you saved my ass iv been looking for a job for many days

    • @CareerVidz
      @CareerVidz  Před 3 lety

      Excellent news - congratulations! So glad I could help :)

  • @Asad-lw9fl
    @Asad-lw9fl Před 4 lety +10

    Hiya Richard, Firstly thank you so much for your incredibly helpful videos! and secondly, would you be able to do a video on firefighter PQA please? as I'm due to go onto that stage in the next few weeks.

    • @CareerVidz
      @CareerVidz  Před 4 lety +2

      Thank you, you are most welcome... I have some videos her for PQAs:
      czcams.com/video/13hslACdQ3Q/video.html
      czcams.com/video/txMuBFKCuWo/video.html
      czcams.com/video/fxdi3R6PyKM/video.html
      I hope these help :)
      All the best,
      Richard

    • @aryanpanta554
      @aryanpanta554 Před 3 lety

      @@CareerVidz hlo

  • @unnaturaldisaster1728
    @unnaturaldisaster1728 Před 9 měsíci +2

    I have a hotel supervisor interview tomorrow, not manager but this is very useful and relevant, I am taking notes like a mad woman lol

    • @CareerVidz
      @CareerVidz  Před 9 měsíci

      Best of luck! You've got this! I do have these last minute interview tips for you: czcams.com/video/6bJTEZnTT5A/video.html and this on: czcams.com/video/aVs_NnSoPtQ/video.html
      Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @user-zi3ml5pc7v
    @user-zi3ml5pc7v Před 3 měsíci +1

    It was briliant and massive, you are the best teacher, please mr. Richard kindly remind me , am going to be the HOTEL OWNER, what would be my role as the hotel owner?
    Thank you very much, waiting for your response....

    • @CareerVidz
      @CareerVidz  Před 3 měsíci +1

      As a hotel owner, your responsibilities include strategic planning, financial management, staff supervision, guest satisfaction, and ensuring compliance with regulations. Your overarching goal is to maintain the hotel's profitability, reputation, and quality of service while providing a memorable experience for guests.

    • @user-zi3ml5pc7v
      @user-zi3ml5pc7v Před 3 měsíci

      @@CareerVidz thank you very much mr.Richard, am learning alot from yo teaching, my husband will open the hotel next year by febuary 2025, right now they are looking for the fully finished hotel apartment so that hr can start paying the money, within this year i will learn alot from you, THANK YOU SO MUCH MR.RICHARD

  • @arleneprice1309
    @arleneprice1309 Před 3 lety +2

    Thank you for the information, it was very informative and helpful. I'm glad I stumbled up on your site.

    • @CareerVidz
      @CareerVidz  Před 3 lety +1

      Many thanks for the nice feedback

  • @eldudereno204
    @eldudereno204 Před 7 měsíci

    for the 2nd question in the past. I have just been brutally honest. And part of my answer, was that I saw that you were hiring. I am not sure if they appreciate the honesty, but oh well.

    • @CareerVidz
      @CareerVidz  Před 7 měsíci

      It's always important to be honest but you should also show passion and enthusiasm for the role :)

  • @coronarana9738
    @coronarana9738 Před 3 lety +12

    Thankyou for your informative video, it helped me a lot.😊

    • @CareerVidz
      @CareerVidz  Před 3 lety

      Glad it was helpful!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @Camauadvisors
    @Camauadvisors Před 2 lety +1

    It is great knowledge and I already fellow your YT. I plan to study International Hotel Management in Australia in 2022. I will fellow your YT to make me clear.

    • @CareerVidz
      @CareerVidz  Před 2 lety

      Thanks for the support and best of luck!

  • @afsarali4465
    @afsarali4465 Před 4 lety +10

    Thank you Mr.Mcmunn it will help me alot in my college placement

  • @petermickjame2926
    @petermickjame2926 Před 2 lety +2

    Thank you for your skill to help me all for interview has values

    • @CareerVidz
      @CareerVidz  Před 2 lety

      You're most welcome! I have this also for you: czcams.com/video/8DWfnoVNYOw/video.html

  • @12smart899
    @12smart899 Před rokem +1

    wow Amazing berifing thank you very much iam hotelier and night manager and day f&b supervisior so reall i tak nice tips keep allote

    • @CareerVidz
      @CareerVidz  Před rokem

      I'm so pleased you enjoyed the video!

  • @kevinomollo6186
    @kevinomollo6186 Před 3 lety +2

    Thank you so much so articulate and precise.

    • @CareerVidz
      @CareerVidz  Před 3 lety

      Glad you enjoyed it! :D
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @eldudereno204
    @eldudereno204 Před 7 měsíci

    I have never been one for, practicing for an interview. But I have an interview for a front desk manager position tomorrow. So I thought I would take a look.

    • @CareerVidz
      @CareerVidz  Před 7 měsíci

      Best of luck! You've got this! I do have these last minute interview tips for you: czcams.com/video/6bJTEZnTT5A/video.html and this on: czcams.com/video/aVs_NnSoPtQ/video.html
      Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @patriciahjjmanfrim5372
    @patriciahjjmanfrim5372 Před 2 lety +1

    Congratulations!!!!! I appreciate I Love This vídeo!

    • @CareerVidz
      @CareerVidz  Před 2 lety

      Happy to have helped! 😊 Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @tesfayemisgana9204
    @tesfayemisgana9204 Před rokem

    Thank you for the mandatory information
    I's an interested Interview Question & answers that gives good knowledge and experience.

  • @gracyswansi793
    @gracyswansi793 Před 4 lety +4

    Hi Richard, love from India.
    I am very happy with all your answers, they have really helped me prepare for my interview. Thank you so much

  • @manikantachowdary3842
    @manikantachowdary3842 Před 2 lety

    Hi sir I have ... Same answer....
    1 .why chouse the hotel management
    2 why chouse the f&b services
    3

    • @CareerVidz
      @CareerVidz  Před 2 lety

      Cool
      Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @bibinupahar
    @bibinupahar Před 3 lety

    Great...Thank you so much Mr.Mcmunn...it is very helpful

    • @CareerVidz
      @CareerVidz  Před 3 lety

      You are very welcome!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @user-zi3ml5pc7v
    @user-zi3ml5pc7v Před 4 měsíci +1

    Have enjoyed the interview, thank you very much it was very helpfull, and informative, have learnt alot from yo interview questions and answer... now is it possible for the HOTEL OWNER, to do the interview ? I just want to know sir.

    • @CareerVidz
      @CareerVidz  Před 4 měsíci +1

      You're most welcome! Yes the owner may be the person interviewing you for this role :)

  • @_oliverpatrick
    @_oliverpatrick Před rokem +1

    Amazing job! It helped me a lot.

    • @CareerVidz
      @CareerVidz  Před rokem +1

      Glad it helped! I have this for you too: czcams.com/video/2n13nDfSGXw/video.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @mostobaali
    @mostobaali Před 3 lety +1

    Hello, there,
    There is a spelling error I think. The last line of the first question, it says "as much repeat custom as possible". Shouldn't it be customers? Please check, other than that it's a very good answer.

    • @CareerVidz
      @CareerVidz  Před 3 lety +1

      Thanks - custom is 'business' in the UK :)

    • @mostobaali
      @mostobaali Před 3 lety

      @@CareerVidz thanks for your prompt reply, I just finished purchasing two of your courses. I have a big interview coming next week. Please keep me in your prayers. Great work my friend

  • @shatheeshaperera2842
    @shatheeshaperera2842 Před 2 lety

    This was very helpful. Thank you so much!

    • @CareerVidz
      @CareerVidz  Před 2 lety

      WELCOME
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @luluthosisipho3277
    @luluthosisipho3277 Před rokem +1

    I would like to thank you for all information sharing, yesterday night I was watching the videos preparing for the job interview in events management sector.
    I got the job, thank you so much.

    • @CareerVidz
      @CareerVidz  Před rokem

      This is such fantastic news! HUGE CONGRATULATIONS on your new role :)

  • @sultanqureshi8188
    @sultanqureshi8188 Před rokem +1

    Excellent deliver the tips good skills

    • @CareerVidz
      @CareerVidz  Před rokem

      I hope the video was helpful! When's your interview? :)

  • @emanmamdouh8604
    @emanmamdouh8604 Před 3 lety +2

    Thank you Mr.Macmunn for your video, Could you please provide me with the link of (hotel front desk (supervisor and manager) interview questions and answers) ??

    • @CareerVidz
      @CareerVidz  Před 3 lety

      Sure:
      czcams.com/video/UUr47gLNZPw/video.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @mubaris5779
    @mubaris5779 Před 3 lety +2

    Thank you sir for this information

  • @abhisheksinghvishen3904
    @abhisheksinghvishen3904 Před 2 lety +2

    Love form India 🇮🇳🇮🇳

  • @carsworld2884
    @carsworld2884 Před 3 lety

    Nice one, thank you richard🙏

  • @VikramKumar-jo8kn
    @VikramKumar-jo8kn Před 4 lety +4

    Hii can you make video of food and beverage questions asked in interview.
    Thanks.

    • @CareerVidz
      @CareerVidz  Před 4 lety

      Sure thing... leave it with me :)

  • @xgreenbaynationx9812
    @xgreenbaynationx9812 Před 3 lety

    I got done with my 2nd interview and awaiting on their call. Been about 6 days now. Monday is when I went to my 2nd interview

    • @CareerVidz
      @CareerVidz  Před 3 lety

      GOOD LUCK... czcams.com/video/fKDnamEANs8/video.html

  • @karamsfresh5000
    @karamsfresh5000 Před 3 lety +1

    Nice questions
    And Nicely answered them

    • @CareerVidz
      @CareerVidz  Před 3 lety

      Thank you so much 😀 When is your interview?
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @parthabhattacharjee5056
    @parthabhattacharjee5056 Před 2 lety +1

    Hello Sir,
    Would like to know about situational questions for hotel managemen.Please help with a video

    • @CareerVidz
      @CareerVidz  Před 2 lety

      I recommend you watch this: czcams.com/video/a99gQn9pkOM/video.html

  • @emeliatadem3675
    @emeliatadem3675 Před 2 lety

    Thank you,for teaching
    I would like a good A lot of experience of hotel management

    • @CareerVidz
      @CareerVidz  Před 2 lety

      Best of luck!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @ashleyrt3345
    @ashleyrt3345 Před rokem

    Amazing, earned a subscribe👍🏻

    • @CareerVidz
      @CareerVidz  Před rokem

      Awesome, thank you! When is your interview? :)

  • @user-sr5ii5zr2l
    @user-sr5ii5zr2l Před 17 dny

    Thank you ❤❤

  • @assadr786
    @assadr786 Před 2 lety

    Hi Richard because of your amazing advise I landed myself with the job of my dreams ...your advise is absolutely in valuable thank you sir

  • @jeavon69
    @jeavon69 Před rokem

    Hello again, it seems like, Richard

    • @CareerVidz
      @CareerVidz  Před rokem

      Hello there!
      Watch this video too: czcams.com/video/wexzvClUcUk/video.html
      Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏

  • @doctorsitumorang
    @doctorsitumorang Před 2 lety +1

    Good insights...!

  • @jijatudme7920
    @jijatudme7920 Před 4 lety +2

    👍 thanks a lot

  • @lia_07575
    @lia_07575 Před 3 lety

    Thank you for telling us

  • @lifewith.r9510
    @lifewith.r9510 Před 2 lety +1

    I got my interview tomz Anddd this is going to be like first job GOOD LUCK TO ME😩

  • @vasililazanas4893
    @vasililazanas4893 Před 3 lety

    Thanks Richard big help.

    • @CareerVidz
      @CareerVidz  Před 3 lety

      Glad you liked the video! Take a look at these few next...
      1. czcams.com/video/epKb1L9nVZw/video.html
      2. czcams.com/video/lm9ughVNB4Y/video.html

  • @yeaheaahmed2846
    @yeaheaahmed2846 Před 4 lety +1

    Thanks a lot.

  • @TheZaint
    @TheZaint Před 3 lety

    I really can't believe the answers are soo good ❤

    • @CareerVidz
      @CareerVidz  Před 3 lety

      THANK YOU!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @TheZaint
      @TheZaint Před 3 lety

      @@CareerVidz may be hahahaha❤

  • @mahamisailor2545
    @mahamisailor2545 Před 4 lety +3

    please help us with merchant navy interview question and answers.

    • @CareerVidz
      @CareerVidz  Před 4 lety

      OK, I will create a Merchant Navy interview video soon for you :)

  • @NNL0054
    @NNL0054 Před 3 lety +1

    Please make me clear how can I become a successful hotel manager like how much should my education level, what are the the degrees that I need to have to be qualified to apply for a post of hotel manager

    • @NNL0054
      @NNL0054 Před 3 lety

      It would be a lot of help if you could explain

    • @CareerVidz
      @CareerVidz  Před 3 lety +1

      Hi, my advice is to work in a hotel at a lower level to gain some experience first, or you could apply for an apprenticeship if there is one. Alternately, just apply and see what happens!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @NNL0054
      @NNL0054 Před 3 lety

      @@CareerVidz I have already subscribed your channel
      I am 17 years now so I want to know what are the subject I need to learn like which degree I need to get and like that stuffs. Can you please suggest me it would be a great help. You are quite experience in this matter so suggest me what ever tips that you have

  • @AS-xk4gu
    @AS-xk4gu Před 3 lety +1

    Thank You sir Love from india🇮🇳

  • @anusreemukherjee3416
    @anusreemukherjee3416 Před 4 lety +1

    Sir can you make a video about hotel receptionist interview for freshers.

    • @CareerVidz
      @CareerVidz  Před 4 lety

      Sure thing: czcams.com/video/UUr47gLNZPw/video.html
      I also have one for Freshers here: czcams.com/video/MOsxGdyNqsw/video.html

  • @animereactionhouse6301

    YOU ROCK!!

    • @CareerVidz
      @CareerVidz  Před 2 lety

      Thanks! 😊 Do you have your interview coming up soon?

  • @lia_07575
    @lia_07575 Před 3 lety

    These are general knowledge

  • @zakiyazakiya5692
    @zakiyazakiya5692 Před 2 lety +1

    Does this year also they will ask this question only ..???

    • @CareerVidz
      @CareerVidz  Před 2 lety

      I recommend preparing answers to these questions, yes 😊

  • @sariphiadayatullohscout9521

    It’s really brilliant tips 👍

  • @HotelGuestManagement
    @HotelGuestManagement Před 3 lety

    Best question is what are you looking for in a ....... employee

    • @CareerVidz
      @CareerVidz  Před 3 lety

      Hey thanks for the comment. Great channel by the way!
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

    • @HotelGuestManagement
      @HotelGuestManagement Před 3 lety

      @@CareerVidz sure no problem

  • @sharleymichael2478
    @sharleymichael2478 Před 3 lety

    Thank you so much

  • @AZ-vw8gn
    @AZ-vw8gn Před 2 lety

    Thank you

    • @CareerVidz
      @CareerVidz  Před 2 lety

      You're welcome! I have this for you too: czcams.com/video/tgrJ6Lirk2w/video.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @CRCConsultant
    @CRCConsultant Před 2 lety

    Very knowledgeable video Sir

  • @zoeandfaith3785
    @zoeandfaith3785 Před 4 lety

    Thanks for this helpful tips

  • @davidarmah1123
    @davidarmah1123 Před 2 lety

    Thanks very educating,l want to have a PhD in hotel management advice me

  • @bunnyreddy3760
    @bunnyreddy3760 Před 3 měsíci +1

  • @gouravkaushik5212
    @gouravkaushik5212 Před 3 lety +2

    Ham hindi me bhi interview de sakta ha

    • @CareerVidz
      @CareerVidz  Před 3 lety

      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @snigdhabiswas313
    @snigdhabiswas313 Před 2 lety

    Plz make understand the questions n answers in simple English

  • @izzyc7233
    @izzyc7233 Před 2 lety

    Can we do one in hotel sales?

    • @CareerVidz
      @CareerVidz  Před 2 lety

      Interesting! I have these Sales interview videos for you also:
      1. czcams.com/video/KRcpXeC8A4Y/video.html
      2. czcams.com/video/tgrJ6Lirk2w/video.html
      Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏

  • @snehalkhobarekar408
    @snehalkhobarekar408 Před 4 lety +1

    Sir plz Merchant Navy interview questions?

    • @CareerVidz
      @CareerVidz  Před 4 lety

      Hi, sorry I was meant to create these a while ago. I will do them soon for you :)

  • @_YaSh02
    @_YaSh02 Před 3 lety +1

    Please you talk in Hindi 🙏

  • @b.i.g.girlgroup4438
    @b.i.g.girlgroup4438 Před 2 lety

    you sound like james corden hahahaha

    • @CareerVidz
      @CareerVidz  Před 2 lety

      Think you're generalising the accent there a wee bit 😂

  • @mahmoudsaidahmed5329
    @mahmoudsaidahmed5329 Před 3 lety

    sky pe profile Mahmoud said ahmed profesionesta

  • @mohdjameelahmed4634
    @mohdjameelahmed4634 Před 2 lety +1

    U want jobs

  • @Nived-hc4od
    @Nived-hc4od Před 8 měsíci

    • @CareerVidz
      @CareerVidz  Před 8 měsíci

      I hope it helps! Do you have an interview coming up? :)