Tesla Couldn't Fix My $8,000 FSD So I Hacked It
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- čas přidán 14. 07. 2024
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My Tesla Full Self-Driving software broke. Here's what happened.
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My Full Self-Driving (FSD) software stopped working after getting my Tesla Model 3 windshield replaced by Safelite in April. The camera calibration will never make it past 99%. My Autopilot works fine, but FSD does not. I've cleared the camera calibration multiple times and have driven thousands of miles. Safelite looked at it twice, and Tesla Service looked at it once. It's been almost 3 months without FSD.
Apr 12: $1,100 Safelite windshield cost x.com/slye/status/17787958692...
Safelite successfully performed calibration for Autopilot but was stuck at 98% for FSD
Took it back to Satellite. They confirmed everything passed their calibration test; suggested I take it to Tesla. Tesla Service quoted me $130 for the service appointment. Satellite reimbursed me for this.
Tesla had it for about an hour or so then said it was ready for pickup. The invoice said “Diagnosed and Performed Forward Facing Camera Target Calibration. Pitch verification”. They also disconnected/reconnected 12v battery and did a test drive. After picking my car up from Tesla nothing had been fixed. Same issue: Autopilot was good. FSD stuck at 99% calibration. I never had an issue with FSD or Autopilot or any camera calibration before getting windshield replaced.
My options?
Take it to a different Tesla location and see if they will cover it under goodwill/FSD warranty. Or I can pay Tesla whatever they charge to fix the unknown issue. Or I can keep driving it and trying to clear calibration and re-calibrate hoping it eventually works. Or I can buy new Long Range Model 3 for $40,000 after tax credit and transfer my FSD (Tesla’s FSD free transfer promo applies to new deliveries of the Model S, Model 3, Model X, and Model Y by August 31, 2024)
Problems:
My 2018 Model 3 current estimated value is only $12,000! If I do replace my Model 3, yes I’ll be getting a new one but I’ll be paying $40k just for a newer version of the same car I have now. I also have had great luck with my battery so far with very little degradation. I’m risking getting a new Model 3 that may have worse degradation. I’m also giving up a car with full front PPF and tint which will cost me even more money if I do it to the new car.
Service Mode Calibration Camera DAS Fix:
Remove sentry mode USB stick. Enter Tesla Service Mode (use "service" as access code). Clear each set of cameras from the dropdown menu then reset DAS and exit Service Mode. Reboot the infotainment screen by holding the 2 scroll wheels. Then drive to your nearest multi-line highway. Cameras should calibrate.
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Hello Andy .... Always enjoy your videos and information about our Tesla M3. Pretty crazy what happen to you. Thanks you very much for sharing.
Although is not a bad deal getting the new Tesla if I was in your shows I would definitely keep "Red Ranger" and keep enjoying it. :)
Only 12k is a big loss. It would be nice to get the new one but financially is not a good decision. On the other hand .... is your money.
Really Thanks for the video. Great information. Take care.
Disappointing that Tesla missed this, and awesome that the tools were there and free, and you got it fixed so quickly once you decided to take things into your own hands.
yeah the last quote they gave me on my car was extremely humbling
Hey Andy, I never comment on CZcams videos but I’m going out of my way for this one. This fix absolutely worked for me! I had the exact same problems and I really needed FSD for driving and working overnights and you just really saved me here. Thank you sir!
YES!
There are holes in Tesla Service and your experience and eventual outcome isn't uncommon. The irony is that because Tesla's are so reliable, many of the service center's have rookie employees and they do a poor job with edge case complaints. As you discovered, the Tesla community is a good place to start when an odd problem like yours comes up.
BTW, using service mode isn't a hack ... 🙂
Thanks for your input! Tesla wins!
Keep Red Ranger for a long time. Will be following you as you surpass 200, 300,400k miles.
This is really messed up. Thanks for telling us
I have replaced two windshields on my Y and you should always take it to Tesla. Same price and they know what they are doing.
Sometimes insurnace doesn’t let that, schedule, etc.
@@samschuerman3780only if you have crap insurance
Clearly they don’t. If they did, he wouldn’t have had to do it himself.
🙄
Insurances cannot tell you where you can and can’t fix your car. They can try but legally they cannot if you refuse to listen to them.
It’s not a hack if it’s a built in button you can press lol though surprising that tesla techs didn’t do that first resetting all cameras like that…
I had a Tesla mobile tech tell me that other glass companies such as Safelite don’t do everything that needs to be done when replacing a windshield. I’ve had three windshields replaced, all by Tesla, and NEVER had a problem with my FSD.
Safelite just didn't know to calibrate the cameras after replacing the windshield. Had they done so, Andy would never have made this video.
This is why I’m a HUGE proponent for taking cars to their own dealerships/service centers unless it’s something pretty normal like tires
I highly doubt this would’ve been an issue had Tesla themselves replaced them windshield
if safelite charges more than a thousand. I would hate to think what Tesla would charge. I called them once to get a chip fixed, I can replace the windshield cheaper than they can fix a chip. I just paid $183 for a new windshield. Junk yard was selling them for $25 on fathers day, but I didn't have the knife/scraper to remove one.
I have another reason to not buy a tesla now.
Tesla replaced my glass for less than Safelite charged here. It was just over $1k
@@robertsmith2956 Keep in mind that Tesla has a special glass and is generally larger than traditional vehicles. Most manufacturers would likely charge similar for a replacement service
@@robertsmith2956 what I mean is always go first party. I don’t personally care about the price so long as it gets done by the company who makes it. They know better than anyone how it works and how to fix it. It’s also a windshield, in what universe is that less than $200??? Even a normal cars would be at least $800 or so if not easily $1K or more Tesla or otherwise
@@michaelguzman2699 That hasn't been my experience. I had a defroster try and kill me. Kept over riding the AC and turning it off so the window would fog up. went to the dealer to get the computer reprogrammed so it left the AC on, they couldn't do it.
Thanks for posting this. This fixed my cabin camera unavailable issue.
Andy, THANK YOU!!! This totally worked for me - got the windshield replaced about 8 weeks ago and have been stuck on 99% for most of that time. Thanks again!!!
Upgrade to new 3 but keep red ranger for uber or Turo rentals!
With the FSD transfer, I would pull the trigger on a Highland. I went from a 2020 Model 3 long range to a 2034 Model Y long range. The tax credit and FSD transfer earlier this year really sweetened the deal.
Keep the car since it was only a overlooked error on Tesla part. Hopefully they will have FSD transfer again in the future if something else happens.
You should 100% get a new one, especially while you can transfer the FSD this is a no-brainer
Take on 10s of thousands of dollars of debt for a new car because Elon threatening last time you can transfer? This is something paid for but won't stay with a car if sold? Where is the class action to require this basic protection
@@pbm___000 I seriously doubt Andy will need to take on "10s of thousands of dollars of debt" to buy a new Tesla. This is the guy with enough credits to get two free Roadsters. And he likely makes plenty of money from his channel. It would probably be a cash purchase taken from his Mad Money stash.
This isn't a complaint by the way. I like Andy's videos. We live near each other even though I've never met him. I wish him every success. I also wish I'd thought of it first.
@@donaldstinnett5630 maybe I meant the average Joe, not the guy essentially on Tesla/CZcams payroll
We love our model 3 but as soon as something catastrophic happens it will be traded.
Same here - ‘17X - service appointment next week. I’m going to try your fix - thanks!
Safelite replaced a windshield on my Kia Stinger and used an aftermarket (crap quality) gel pad between the windshield and sensors/camera, causing the auto wipers to malfunction. They had to remove and replace the gel pad (and the windshield had to come off) two additional times before they finally used the OEM one and resolved the problem. All so they could save a few dollars.
This video is pure gold. If I need this info again I know where to go. Ty so much.
Just bought my first Tesla and received it last week, ill keep this video marked just in case this happens to me. thanks for the video
As bad as this was the really bad thing is paying $15,000 FSD and not being able to use it on a different car when you buy a new car. It's just a software license so as long as you're not using it on 2 different cars at the same time there should be no limit on transferring it.
For fun I checked to see the trade-in value of my Mod 3. Started getting texts from Tesla folks out west (area code, Nevada). How does FSD transfer work? Something about the old car and new car have to be on your account at the same time.
OK with trade-in but how with sale of old car to a private buyer?
Still confused.
"When you place your first order, you'll be asked to create a Tesla Account."
👇
FSD is "linked" to your Tesla Account (Tesla App Account). Check "Read" below!
You can transfer FSD only once and from the same account (old vehicle) to the same account that is now in the new vehicle.
From the old vehicle to the new vehicle, which is now linked to the same account as the previous vehicle.
FSD can not be transferred to another account and can only be transferred once.
Read:
The FSD is tied to the car VIN, so transfer is only possible when the company allows/approves it. The account is only for them to know your new vehicle, etc.
You can check
Full Self-Driving Capability Transfers
I don't have a Tesla, I don't even have an EV, but I can still help you.
Of course, you should also contact support first before.
Have a nice day.
"When you place your first order, you'll be asked to create a Tesla Account."
FSD is "linked" to your Tesla Account (Tesla App Account). Check "Read" below!
You can transfer FSD only once and from the same account (old vehicle) to the same account that is now in the new vehicle.
From the old vehicle to the new vehicle, which is now linked to the same account as the previous vehicle.
FSD can not be transferred to another account and can only be transferred once.
Read:
The FSD is tied to the car VIN, so transfer is only possible when the company allows/approves it. The account is only for them to know your new vehicle, etc.
For more info - check:
Full Self-Driving Capability Transfers
I don't have a Tesla, I don't even have an EV, but I can still help you.
Of course, you should also contact support first before.
Have a nice day.
"When you place your first order, you'll be asked to create a Tesla Account."
FSD is "linked" to your Tesla Account (Tesla App Account). Check "Read" below!
You can transfer FSD only once and from the same account (old vehicle) to the same account that is now in the new vehicle.
From the old vehicle to the new vehicle, which is now linked to the same account as the previous vehicle.
FSD can not be transferred to another account and can only be transferred once.
Read:
The FSD is tied to the car VIN, so transfer is only possible when the company allows/approves it. The account is only for them to know your new vehicle, etc.
For more info:
Full Self-Driving Capability Transfers
I don't have a Tesla, I don't even have an EV, but I can still help you.
Of course, you should also contact support first before.
Have a nice day.
"When you place your first order, you'll be asked to create a Tesla Account."
FSD is "linked" to your Tesla Account (Tesla App Account). Check "Read" below!
You can transfer FSD only once and from the same account (old vehicle) to the same account that is now in the new vehicle.
From the old vehicle to the new vehicle, which is now linked to the same account as the previous vehicle.
FSD can not be transferred to another account and can only be transferred once.
Read:
The FSD is tied to the car VIN, so transfer is only possible when the company allows/approves it. The account is only for them to know your new vehicle, etc.
More:
Full Self-Driving Capability Transfers
I don't have a Tesla, I don't even have an EV, but I can still help you.
Of course, you should also contact support first before.
Have a nice day.
Sorry for your trouble, Andy. Love your channel!
next time by a complaint with the DMV, normally it’s under the bureau of repair that you do the complaint
I have 2018 as well. Zero interest in upgrading to new 3
That’s so funny! You filmed the “bad guy alert” on 7/1, my birthday. Lol. Great video.
I was having the same issue while I had my trial( never got to use it). Will try this and try to get a new 30 day trial and report back!
I say keep your car until it no longer works for you. Interested in seeing how long your car holds up.
+1
I’ve had several problems with the software in my 2018 model 3 with 83K miles. The precondition starts with out it being programmed and sometimes the walk away lock does not lock the doors but I get a notification the doors are not locked. I just out new Salum tires in it but I want to upgrade to a 2024 model Y. Do you know if I can transfer my enhanced autopilot to the new model Y ?
Thanks
Congrats ANDY on the fix.
Seems like a mobile tech visit initially would have resolved it easily. My experience was that the mobile techs learn the inside tricks because they have direct customer interactions.
But this solution should be in the Owners Manual too.
Did the Tesla Service Center try unhooking the 12v battery AND the HV Battery (the connection under the rear seat)? I had to do that to mine when I replaced my 12v battery after replacing it. I made a service appt because I couldn't figure out why the 12v battery warning wouldn't go away, but the appt was 2 weeks out, so on a whim I decided to pull the rear seat bottom and disconnect the HV connection and the 12v. Hooked it back up and it's worked fine ever since (6+ months ago).
You Should let Safelight know so that they can do this each time they replace a windshield so others don't have the issue.
The most useful Tesla related video on YT thus far ! Thank You ! 😍
BTW, you should sell this one for about $20k and buy the new one and transfer the FSD ;)
It’s got 142,000mi - I think the trade value he got is somewhat realistic.
Zero issues when I asked for a windshield replacement through the Tesla app. Insurance paid for it and I just paid my $500 deductible. Cracked to replaced in 3 days. Done.
Confucius Advice Top Pick of the day: " Man who sells a functioning car before car is used up is throwing away money that could be earning many happy money with TSLA." And I am impressed that you solved the problem the way you did. I will save your video and refer to it should I ever have a camera related problem or other problem such as what you experienced. Good Job!🙏
Thank you for sharing this. It was very valuable information. I’m leaning towards you keeping your current car. It’s better for the environment.
Great info, thanks Andy
Happy that you fixed it that easily, too bad it took so long to figure it out.
Keep your car. Save your $$
Get the new one and keep both until you can private sell the 2018. I did this and currently have both cars (both red AWD). I transferred FSD to the 2024 and have an FSD subscription for the 2018. The 2024 is amazing and totally worth it! PS switching back and forth between stalks and no stalks will screw with your brain for awhile 🤯🤣
Always interesting to see where you are in Louisville. My place of work is right next to that Safelite, and my wife works right down the road from the Tesla service center.
Keep it. I’m in the same boat as you and we are keeping our 2018 model three.
That's what happened to me and I got my windshield replaced at Tesla. I had to wait for an update and it fixed itself.
keep going with your original plan to get to 10 years Andy! Overall you still seem happy with Red Ranger :)
I am now about to trade my 2020 model 3 for the new Highland. Reasons: 1. A much improved car 2. My 3-year warrantee expired, and it cost $435 to replace a $59 outside speaker. 4. FSD is transferrable. I too am disappointed that my car is only worth 21K in trade but, I am saving 8K on FSD. 4. after a test drive on the new model, 5. I WANT ONE!!! Mine has been a great car and service to this point has been excellent save the labor charge for the speaker replacement. BTW, I have only 27 thousand miles on this car with new tires. You would not regret owning the new model.
7500 tax won't be there after November
I think you trade it in with a trade. New Upgraded version of a 2024 (6 years newer), Taking advantage of Tax Rebate your cost for new is almost 22K and you still have your FSD on newer hardware. Fall in love with it all over again and continue making new Vids on your channel. Best Wishes Andy whatever you decide.
Came for the information, stayed for those arms in the tank top
Keep your car! That’s what I would do. There’s nothing wrong with it & it’s a bit of a collector’s item, too, if you ask me. Plus, you can use it to generate income when the Robotaxi network is running. Think of it like a house. Don’t sell it. Just rent it out. Put it on Turo, worst case. But don’t sell it. No need to get a new car unless you like spending money.
Great video! Sorry for your trouble
Several years ago, I had a similar experience with Safelite. The car was a 2015 Acura RLX. They were very kind, tried over two multi-hour visits, but could not calibrate the lane keeping assist feature after replacing the windshield. I took it to the dealer who noticed the camera on one side was now broken. It was replaced by Acura under warranty, and the car was quickly calibrated. I think Safelite is good at basic chip repair and windshield replacement, and they are always kind. But I would not let their techs near my Tesla.
I was stuck at 99% for about a month after Tesla replaced my windshield. It finally cleared after some highway driving.
Thankful for service mode lol. Surprised tesla service themselves couldnt fix it
Great job 👍 I would have complained to Tesla. You paid for nothing…
Also $12.000 is insanely low. Doesnt make sense to trade it in at all. Perfectly good car.
You pretty much HAVE TO make the upgrade. The timing couldnt be better.
Had the same issue with windshield replaced by Tesla in 2019 my model s. The hardware for the FSD computer got stuck in a boot loader issue when upgrading software while not 100% calibrated after the windshield replacement.
Cost me $1800 bucks to get fixed from Tesla, and that’s with a lot of pushback…
Great job fixing that man! You smart!!!!! 😂
Trade it in, take the $12,000 trade in value, transfer FSD, enjoy not paying sales tax on the trade in value. Enjoy your new Model 3.
The Safelite price is about what I paid for a 2017 Ford Edge with a windshield camera calibration.
Andy. Got my Model 3 right after you. Same dilemma. Keep an otherwise awesome car that does everything still? Or take advantage, when I don't need a new car, of the Tax credit and FSD transfer. I figure the Tax credit will remain from now on. Thanks Tesla. The FSD transfer ends, end of August. Latter is the issue. $8000 value. At least a one time lifelong FSD transfer would be special. I'd wait.
I’d wait until they bring back the offer where you can transfer your FSD to a new Tesla. If they ever do. 🤞🏼
Well, it's a current offer right now so ...
On the bad side tesla should be able to fix this(No excuse) but on the upside tesla gives you the tools to troubleshoot yourself and be able to fix it which is awesome.
Andy,
In September 2023 I sold my 2018 M3 for the 2023 model year, exactly and only because I could transfer FSD ... at that time, only available if you took delivery by the end of the month, which I did. This was just before Highland was released, but I wanted to make the transfer before the "one and only transfer period" ran out. Now, it seems FSD transfer will be available periodically, and maybe even made permanent. Who can say with Tesla. I think I was a little hoodwinked on the one-month-only transfer offer but I have a nice 2023 Model 3 so I guess it's OK -- just not Highland, sadly.
Tesla only offered 13,000 for my 2018 vehicle. I took it to a couple of local dealers and shopped it around. In the end I sold it to a dealer for almost twice what Tesla offered. You might consider that. And I think the tax incentive is at the point of sale now, rather than something you get at tax time, so that certainly helps with a purchase.
I would get the new car now, while the FSD transfer is available, because it gives you that much newer vehicle and Tesla could end the transfer offer at any moment. Maybe this second time will really be the one-and-only time. You don't want to pay for it again.
Naturally, I would do this only if your finances warrant it. I suspect they do.
Alway trust the power of CZcams fixes.
Good to know that technique. It's something to look out for in my Model Y and information I can pass on to others in my social media groups.
I'd say upgrade on if that is where your heart is. But truth be told I would wait. I have a end of year 2022 with HW3 and Tesla is already talking about HW5 or better known as AI5 being the one FSD will most likely work even better with. I assume HW4 will be fine but I'd simply wait.
If the current car is paid off then keep it since you won't get much for it and maybe add the new Model 3 later and transfer FSD if they still allow you to. Now you have two cars. Use one as our Uber or robotaxi and the ew one as your everyday driver.
Omg I needed to see this video, thank you!
Great work. Congrats!
Will keep that hack in mind. When I tried a trade in for the 2019 M3, they gave me a figure, and then quickly reduced it $5k for some reason. Carvana got it instead.
Timely… I picked up my new model Y5 days ago and I am in the same boat as you are or rather word… Camera is stuck at 99%. I’m gonna try your trick next time I get in the car
Definitely go for the new long range or even better the performance! Ultra red ftw!
How many miles on the car? And current battery degreadation?
Definitely upgrade to a new long range mate!
Tesla service center in Colorado charged me the same amount! Not safelite issue, Tesla issue. I'm thinking you honestly are not surprised, right, Andy?
I think you already know, upgrade to the new model 3 highland ;)
Change for a new one, more content for the channel! Fsd transfer is a great incentive
My trade in value for my 2013 toyota camry base model was $8k, I just traded this weekend. It's insane how fast your tesla devalued
Check out BMW 7 series or MB S class.
Drive it until the wheels fall off and then convert the battery to a backup generator
The Glass was 587. 31... What the hell is the Recal Dual Method?
You said it yourself. Expensive repairs/parts. Bad depreciation! Why’d you want to do it again if your car is in decent shape. Drive it to the ground, so maybe we’ll find out how good/bad battery degradation is on it!
now you compared EAP vs FSD on the high way... Is there a difference?
Not a hack, you just properly recalibrated the cameras. I was shown this by the Tesla technician who replaced a camera on my MY. So yeah, Tesla should have known.
Including the current price of FSD, you can buy a new, 6 year newer M3 Long Range for $20k. If you can afford it and still like the M3, it makes total sense to trade.
Sell your Model 3 via private party (I know it's a pain but you'll get most money) and upgrade. You're a content creator and having the latest and the greatest is always a good thing. The new content alone will help pay the difference.
Exactly. I'll buy that Model 3 for $12k lol, and he can make content on me. Everyone wins.
life's short, do it!
Service mode. Reset all cameras. Redeploy fw.
crazy that tesla couldnt fix this when it literally just required a few taps on a screen.As for the new car ...nope.Ride out on the ride ranger for a bit more
Yes, get a new model three long range. It’s a steel at that price and you get to keep your FSD.
I think the main issue is the service center was either being lazy or just incompetent...
Posted on X recently;
Couple months ago, driving manually, the stop light "wake up" chime couldn't be heard.
No one else complaining on line. Now what? (out of warranty, 2018 Mod 3)
Set up a Service date. Had some back & forth chat. They set up a visit & $200 estimate.
Screw it. Cancelled. (hour+ drive to service center. $200 to investigate? At least two people I had email exchanges wanted more data. "I can't hear it. Wife can't hear it. Numerous trials. Turned off Joe mode. It used to work" type chat)
I can live without it.
FIXED NEXT UPDATE!
sounds like Telsa FFU and your SOL.
So I have spoken to Tesla numerous times regarding the windshield wipers coming on when there is no moisture on my windshield with no luck! It drives me crazy when there are bugs all over the windshield and they come on! Would love any❤suggestions you may have!
I'd sell my Tesla, Private party. Hopefully you could get that done, before the special transfer ends. Then shop for a Model 3 Performance... OH, Love Tesla!
142,000mi - his car would be a hard sell.
What’s stuck at 99% mean ?
You should sue the state for any repairs. They are the ones that forced you to get another windshield that caused the problem.
sounds like it needs an oem windshield
Keep your car. I’m keeping mine. I thought about trading in my model 3 when I got 2024 Model Y…it was worth $10,000. Nope, I kept both cars.
Keep your car! I want to know how well it ages. I think the EV market is mature enough for a great used market. But, if you love the FSD then I guess take the deal. But for me after trying FSD for two weeks, Tesla would have to pay me to use it.
First of all if insurance is covering the cost of the windshield, get an OEM windshield… They cost almost $2000 but what do you care? That probably would've solved all your problems right there. But the second thing is an awesome hack the Tesla service should know but you'd be amazed at how much they don't.
Resetting my DAS fixed my GPS not connecting to any satellites.
I’m speechless I hope all Tesla service center employees see this free training video on how to properly calibrates cameras. Experiences like this will slow the adoption of ice cars switching over especially if Tesla the only ones to service the vehicle
Hey Andy, I enjoy the content of your videos and wanted to reach out and see if you'd be willing to sell your Model 3 private party? I live in Indpls and would love to have a Model 3 to commute to work, let me know your thoughts?
Wow..... Safelite just charged me for a new windshield on my Y for $1750 last week.
I believe certain states dont have out of pocket cost to replace a winshield you should check your state.