WE MESSED UP THIS PLUMBING VALVE!!!-- Santec Thermostatic Shower Valve
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- čas přidán 9. 07. 2020
- Most of the time we use Delta, Brizo, Moen, Kohler, Hansgrohe, etc. but sometimes homeowners like to pick out their own plumbing. What can happen is they end up with an obscure brand that can be much more difficult to install. Waterworks, Newport Brass, Rohl, and Santec are a few that we have encountered that usually have bad instructions and/or bad technical support leaving us to try and figure out how to install them.
That is what happened to us on this particular plumbing fixture and we had to come back to perform a bush fix to make it work correctly. We used a Santec thermostatic shower valve with a volume control. The rough in part number is SANTEC ESTATE TH-8212 and the finish trim part number is SANTEC ESTATE 7096BL10-TM Britani.
I highly discourage anyone from installing these valves, due to the very tight tolerances and difficulty of installation. On top of that, I left 3 messages with technical support and never got a call back.
Anyways, I hope you enjoy the video! - Zábava
![Installing a New Shower Valve with 3-Way Diverter [copper pipe]](http://i.ytimg.com/vi/AX1CVJ9nCAs/mqdefault.jpg)
![Installing a New Shower Valve with 3-Way Diverter [copper pipe]](/img/tr.png)
Holy crap, I had to do that exact thing with that very same valve. I was going nuts thinking, I did some wrong. Glad to know, I wasn’t losing my mind.
I am not a tiler, not in construction, and not a contractor but I watch every single one of your videos. I find them really interesting. Keep posting good content!
I appreciate what you share with us. Not just the tile work. Its nice to see people who care and are transparent :)
Thanks coach! totally agree. I hadn't watch porn for years, but with the lockdown and the social isolation i found myself regressing. Total compulsive behavior. 2 months ago i stop watching it and i'm feeling better. The human experience is a fascinating one... and i find if we don't think for ourselves and advocate ourselves, we will be victims of circumstance.
lewis abrahms fightthenewdrug.org proud of you Lewis.
I enjoyed the creativity that comes along the problem solving. Thank you
Thanks for posting videos that are jammed pack with knowledge. I’m from Sacramento as well but live in San Diego. My parents recently purchased a home in Roseville California and both of the bathrooms need major updates. After watching your videos and others on here it’s inspired me to tackle this project on my own. Not sure if you’ll be up to it but I was thinking for your CZcams channel having a amateur, eye for design, driven to perfection, fast learner, creative and most of all ambitious to help guide. I’ve done a lot of homework on Schluter products and feel confident that this product will allow me to give them their dream bathroom they always wanted. After watching one of your video you mentioned in it that no matter the age you strongly encouraged to get into this field, and with a possible furlough around the corner from work, your words have given me that aspiration.
Things like this happen dude it’s no biggie. At least your customers know that you stand by your work and will always fix your mess ups. Good man Isaac.
A real stand up guy👍
Always test how things work before you leave the site.
This guy could not answer a simple question like how hot should it be 😩🤣...morel of the story be careful who you let in your house 😂 there’s a shoe maker in every town. “Fly by and get her done, that’s what we do” he literally says this while driving 🤦🏻♂️
Yea turn the water on in the rough stages😂
Great video and I really appreciate the PSA at the end, we need more people like you!
Another great video, overcoming adversity. I am a plumber and understand the difficulty of working with an unfamiliar valve. I prefer delta myself, the r1000 can even come with built in wirsbo pex adapters... no soldering or threading, ready to go. My supplier told me the delta rough in would work with the higher end Brizo trim. I have yet to verify that, but I feel it’s worth looking into.
Another great video I appreciate all the knowledge
Thank you so much. Especially for speaking up about the effects of porn in society, which doesn't only impact men but also women.
depth of valve ,so critical, mud rings,tile thickness, substrate,plus thinset,...its nice when you have access to adjust depth if needed,i used delta also and theres a learning curve w diverters shared and unshared settings,pressure balance,and anti scald,my delta r22000,has a few options of cartridges, didnt know cali wont allow,2 or 3 functions at same time,must be for water saving,here i used 2 and 3 function,cartriges allowing body spray,rain head,and hand held,or and combination, at same time,or 1 at a time, good video,glad you took care of it
Well done for troubleshooting and problem solving
The little pin on hub button is adjustable with Allen wrench, to engage the button on the valve, no grinding necessary on trim piece needed. These guyz don't what they are doing. I had to fix mine from turning 360 when turning cold/hot handle, it was an easy fix.
I’m a plumber in NY. Right outside Manhattan. I just installed for the 1st time Delta’s new or newer. Shower valve & diverted combo. R2200. Is the rough kit. It looks exactly like what you were working on just more reliable, parts easy to get etc. I ALWAYS recommend the Delta Monitor series of shower bodies. Best shower body/valve on the market. I always steer my customers to stay Domestic. ie: delta, American standard, moen, Kohler I’m not a fan off at all. Especially when your talking body sprays etc. if I walk in & see a $4,000 Italian shower valve, I tell them I simply stopped working on them. Your on the phone half a day, 100 different parts, usually metric screws/set screws. And it’s gonna cost you $1,000 dollars for my time & none of the supply houses have those cartridges in stock….so it’s just better for me at least to walk away. Unless it’s a really good customer. Then I will. But most of the time your the 3rd guy that’s been there cause the other plumbers don’t take their calls. If it’s new construction, I always steer them clear of that shit. But it was funny cause the 1 I put in today looks exactly the same w/o the headaches. Nice job diagnosing tho. I’ve been a licensed plumber for 17 yrs in the biz 27 yrs. That turned into an easy fix. I’ve had some nightmares, all the 1’s that fight me are bought on line. Or from IKEA, you know the 1’s. Check it out tho. This guy just wanted a diverter for a hand held. Very easy install. I’m old school still, all copper & sweating for me. I’m feeling the pressure to make the change. Will if it’s in a basement where it’s accessible. But behind brand new expensive tile job. Copper!!!! Good job 👍
Thx for the video. I was dealt my with the same issue this morning and this helped. In and out in an hour. Thx
DIY homeowner chiming in. I only ever use delta. I had an issue with a thermostatic valve (gaskets - probably installer error) and called them, they sent replacement parts no charge and I got them two days later. Their parts are readily available and there are literally hundreds of videos and how to guides online for install and troubleshooting. The same probably goes for Moen,Kohler etc.
Yesterday I installed a Moen shower valve and experienced no water shut off or temperature control and Moen tech support answered quickly and will send me a new valve stem but perhaps the issue was not the stem and a minor mechanical adjustment as you had with the Santec but it seems the design of stems and installation is just excessively complicated. Now my client will need to wait about 7-10 days for the Moen stem to arrive but having to grind/trim the Santec stem is unexpected but opened my eyes to how delicate these stems can be. I installed shut off valves while plumbing in the fixture and needless to say I am glad that I did this. I subscribe to your videos and to have this one appear just after I had a similar a problem is lucky for me. Thank you.
Go buy a $100 Moen Adler kit at a Big Box store. Carefully pull the cartridge out of it. Then when the cartridge from MOEN comes replace it into the valve and take it back to the store and get a refund. There's no harm in doing that as long as you do it correctly. That way you can get the job done immediately. you're supposed to pull the cartridge out completely in flush the system before you put the trim on anyway so it's not like it's an abnormal thing. And then I'm sure you already know ifthe temperature is backwards (turns on hot first instead of cold first) all you have to do is pull the handle off and rotate the stem 180 degrees. Or occasionally the rough-in is backwards and in that instance you have to pull the cartridge and flip it over upside down to make it work right.
Jerry Grayson I did some work on my upstairs bathrooms and I put shut-off valves to the upstairs. So nice when I needed to test something else because the water could stay on everywhere else in the house.
I commend you for talking about a subject most would be afraid to mention. I agree wholeheartedly with you about it.
A real stand up guy.👍
Please keep making videos like this. I run into this crap all the time. I tell my customers to pick out top brands or at least something off the shelfs at the big box stores, less known brands on line are really dicy
what a pro!!!! great job
Thank you !!! increase my business following your advice god bless you and thanks for sharing your knowledge
Thanks...know what not to buy if I ever need a new one.
Or they send instructions for a completely different fixture than what they sent you, I’m 100% sure you’ve had that happen 🤦🏼♂️
The joys of suppliers & different products , gotta love it😅
Nice vid & message
Be Well🙏🏼
Nice video thanks guys
Awesome video. Preach!
Picked crap parts and that's what you get. Hansgrohe parts have been a pleasure to work with. Plus homeowners can bypass the "lock" to have both on even in Commifornia.
Tile looks great! Do you know the name of this particular tile? You mentioned it’s a 12x24 porcelain tile available from Palm Tile...
Aw hell, Waterworks is a pain. We do a very high end property full of Waterworks fixtures and just getting cartridges takes weeks because they come directly from their warehouse in Tennessee (I think)
How much did you charge her for the complete shower installation? Looks great.
Nice video
I put in a delta mixing valve with a built in diverter like the one in this video. No problems, easy to install. The one in this video is Mickey Mouse. Btw, when I start a bathroom I tell customers to use either MOEN, delta, Kohler, or Hans grohe.
Hey Isaac, I had installed weird valves kits that customers buys online, european ones with some kind of very weird configuration and headaches, like that one, I always try to guide them to buy Delta, because they are easy to work with, they are very good looking and their customer service........its funny try to explain the customer what was the problem and how did you fix it, they most of the times (like Linda) don't know s@#$t about what you are talking about, they just want their stuff fix and get done with that......great video again.
got that perfect cut....
Milwaukee Inkzall for the win!
In the initial installation, the valve has been placed too deep in the wall. After removing the part at 9:18 (the dial), you remove a sleeve below it. This sleeve is supposed to be screwed into the brass fitting below it, but the brass fitting is too deep in the wall for the sleeve to reach it, so it is just loose in your video. If the sleeve had been screwed in tight as it is supposed to be, then the dial would make contact with the plastic temperature restrictor with no cutting necessary.
My Hansgrohe valves have a stop that keeps it below a set temp, but if you push it in it can then go as high as you want. And Hangrohe has excellent customer support. So true with the porn, its just not healthy.
Stick with the big three. Delta Moen or Kohler. But hey if the homeowner picks it an supplies it, it's on them. I actually like when homeowners buy and supply. It keeps me out of the annoying decision process and reduces my liability for the performance of the fixture
What an overly complex valve setup. I installed a 3 way Riobel R45 thermostatic valve in our bathroom......temp and function all in one handle and the way they do their trim kits you have over 1” of tolerance for your valve location depth. They provide a hard plastic template with the valve so super easy to get your rough in depth in the correct range.
Dam coach it happens 🤷♂️
Ya good times. We been returning things since covid started
Missing parts to malfunctions to electronic nightmares and even basic supplies. If everyone is on covid vacation well simply means all the parts and materials are going on vacation also. We been waiting as long as 3 to 4 months for materials to arrive for the job. Be awhile before things get back to normal unfortunately
As a plumber, let the pros select the proper valve for the situation
Yeah. Plumbing isn't their forte. There are always little things in their vids that could be done better. For the most part everything is good enough and they will never have an issue, but.
Like on this valve. I would have made sure that i had a very clear understanding of how it works. Grohe and lefroy brooks are 2 types where things can get funky.
FACTS! I hate when I go on a job and using home owner picked faucets and trim kits. Specially when they pick the cheap stuff
Yes a professional salesman
Yea that valve is terrible i hate when some customers pick an odd brand and think they are getting something special i try to convince them to go with the standard brands like you said great job on the bathroom
This is why I use a plumber.
The plumber or lack of plumber isn’t the problem here. It was either the installation (whether the technique or the instructions), or a design flaw. 12 years ago we remodeled our bathroom with a who knows who shower valve and it never worked that well. We instantly had diverted valve issues. We are not remodeling that bathroom and this time we got Delta because of the reasons stated here: They support what they sell, everyone is familiar with their products, their rough-ins are easy to get and are common to whole lines of products, and you can easily get replacement parts for years (if not decades) because there are so many of them on the market.
No business I ever dealt with will warrant customer-supplied parts and their installation. Some will outright refuse to even install them. This is why. I will always stick with Kohler.
Agree, use your own trusted brands
Kholer is shit. Over priced, over engineered.
@@David-bc4hh Over priced, yes. Over engineered, definitely. Shit, absolutely not.
@@Slim-Pickens
That's fair
I tell my customers to buy delta or moen if possible replacement parts ez to find .i find the more expensive it is the more pane in the butt
I keep a dremel with a small cutting blade for just these situations
I’ve put this valve in before and mine went smooth thank god I would of been so mad if this happen to me. I will say I didn’t like the install process.
Over complicated Chinese-made valve. Yeah it looks fancy, all brass parts - doesn’t make it less stupid. All of the major manufacturers have trim options that look like this one - I’m with the other guys, customer ordered valve - customer can return valve, and I’ll install something I know is reliable.
Where do you buy valves from?
Can you show the detail of how you pulled off the handle, set screw (size ?), long stem screw, Temperature restrictor, and the thermostatic dial. Santec will not reply to my calls or emails
You forgot to mention lefroy brooks
Is the customer happy?
You can order a stem extension
tile guys going plumbing... lol
you've been Skeeted
I always enjoy ur video’s and I am a not-cal Cabinet maker/Contractor.
My respect for U grew 1000 percent when you brought up the Porn issue!
God Bless you! For doing your part I am assuming you are a man of God!; a Christian?
Anyway way to go!
Perhaps it was designed that way to achieve additional clearance?
the button isn't to protect you from getting burned - you should have put in an anti scald valve and the heater should never be turned up enough to scald...Also, do you not need permits for electrical and plumbing in Commiefornia?
I noticed the grout looks lacking under the niche
moen posi-temp is what i buy if im installing. easy parts, kohler is rough because they have to many parts that only fit each fixture. you mentioned newport brass, they are great. supply house only, customer can't price shop you, and their service is great.
Of course customers can price shop every product...they are the ones paying so they know the price and they are the one getting the product so they know the product. Customers know more about the cost of the products than the suppliers or installers or any middle man. So hilarious, u think u can rip a customer and they dont know.... u crazy. Trust they know a deal and they know a rip, just cause u cant tell, ... the customer Always can tell.
i learned my lesson with home depots' "Pegasus or Glacier Bay brand JUNK".....NEVER EVER EVER EVER AGAIN!
Gotta love it, plumbing, porn, hind sight commenters! Internets just a bucket of fun! Love your video's son !
Test before you leave.......
Why is grout black in the corner
how come your always making videos about messing up lol
We live in a sick society where doing porn is less taboo than talking about how people should not watch porn.
You are doing God's work, in more ways than one. Keep up the good work.
Nice fix. From plumbing main course to porn addiction finish 😂.
That button is a child protection safety in Europe. It's locked in place 100.40 degrees
It takes alot of guts to put a a call back video up for others to see. I would rather have my employee error on the side of caution and not modify fabricated plumbing parts. Call backs can be discouraging but its better than trying to buy a replacement part. Transparency is a virtue. I'd hire this contractor. Nice tile job.
Surprise topic at the end- pornography. It is not innocent fun. It warps the mind. Real men do not watch porn. Gavin McInnes nailed it. Search for his rebel media video about it.
Really nice shower but more heads and a rain shower would have been appropriate for the size of that shower.
Are you 50 cents twin brother ? you look like him
How come you didn’t test it worked on install ? School boy error 🤦♂️always commission before leaving job site would be the way forward 🤷♂️
Never....ever tile a shower wall until there is both hot and cold coming through the valve. Unless you trust it 100, you always test be fore finishing the shower wall. But it is california, blaming is easier.
Thank you for that last bit coach. My step kids have to deal with their dad whom him and his wife do pornography. It’s degrading and has totally desensitized some of their prospectives now. Psychologically has taxed both of them. It’s sad. Let’s not stop at this post though. I encourage you to help support. Fightthenewdrug.org
fergy has parts. raz
Always hire a licensed plumber
Great videos... and way to be a leader regarding porn!
#thegreatawakening wwg1wga
Love the end of the video talking about porn its absolutely true what you stated it corrupts your mind and can lead you into other things as well I've been addicted to drugs been sober over 3 1/2 yrs Praise The Lord!! We live in a very evil world read Ephesians 6:12 talks about what we fight against but through Jesus Christ we have a purpose and give all the Glory to God! God Bless you and your family, keep doing what your doing love the videos.
Isaac, I always watch your videos carefully for the advices, jobs and screw ups so I dont make same mistakes, but the porn talk was never ever expected.....jajajaja, anyway thanks so much for the advices and for all help.
Plumbing and light fixtures, all designed by the most clueless engineers. Must be former BMW engineers that design most of it. Also happen to be in the most difficult places to access with both able to destroy a home if they dont function properly.
just 1/8 inch.... ridiculous
*Bro, you guys are tile guys - not plumbers - I would highly advise to let the plumbers do their part from now on*
Plumber here ... They did a fine job. Plumbers run into fixtures they are not familiar with all the time. We just have to figure it out the same way these guys did.
That shower valve is a piece of crap. Customers got played at the showroom
Zack a fool u need to read the directions
Thanks Yahemii, ill look at them closer next time.
I too do a lot of trades, but when it comes to plumbing....Let a knowledgable plumber do his job... Just sayin.
I feel that, I work the same.
If only they didn't overcharge. plumbing is so damn easy. there's no reason for them to charge so much
Cesar E. Orozco some food for thought is the possibility of water damage when dealing with plumbing. There is a lot of liability there. Some things are simple yes, but the years of experience are extremely valuable when things don’t go as expected. To me I don’t see any problem with the tiler doing their own valves, I think they go hand in hand.
Plumbing is very extensive, especially Commercial Plumbing. If it were so damned easy, you wouldn't have to be licensed by the state, they wouldn't make so much $, and you wouldn't be calling us if you could do it yourself. In California you need a 25k bond just to apply. Not to mention INSURANCE. Plumbing tools and equipment are some of the highest in cost compared to all the trades. There's a cost to do business and it sounds like you are too cheap to see the value or you just can't afford it. What do you know about the intricacies of running a plumbing business to say we charge too much? Especially with the current inflation, where parts have skyrocketed 3 to 4 times as much as they were pre covid. Did you forget gas and all other overhead. Cesar Orozco, I can tell you would NOT last one day in an entry level plumbing job.
no... just no
Does this guy not understand a stop sign means come to a complete stop? I lost count of how many stop signs he blew past. Terrible driver.
squid boy Those are California stop signs.
Your click bait titles are getting old and you don't need them to grow.
Amateurs
lol the plumber is just basic. There are so many other brands than your basic ones. Sad.
Japanese maples are the best trees in my opinion 👍
Please keep making videos like this. I run into this crap all the time. I tell my customers to pick out top brands or at least something off the shelfs at the big box stores, less known brands on line are really dicy