FYI as a xps 17 user, the audio headphone issue is a thing. However, if you go into headphone settings and turn off "enhance audio" the problem is solved.👍👍 I'm happy with mine. Also the track pad issue I'd true as well for me. I do a mouse 90% of the time.🤘
I use bluetooth headphones with my xps 17 every day and sounds really good. You can change your colour settings with Dell PremierColor to one of the standard colour gamuts if you don't like their "vibrant" mode. It's very easy and is a good way to test how video looks in a variety of scenarios.
Thanks for the review, appreciate the honesty on the issues. Never understood why any hardware manufacturer has default super saturated screen calibration, which colourblind business suit decided that to be a good idea?! Also something as fundamental and basic as a trackpad malfunctioning on a premium model like this XPS line, does not bode well for my impression of Dell's engineering+qc
Totally agree about the saturated screen settings. Yet, there is a Dell app already installed that lets you immediately switch the color profile. So this is absolutely trivial to correct. No need for a ten minute discussion about the color saturation in this video.
I have had the 9700 for a year. Scrapped windows, stuck Manjaro KDE plasma on it. I can run Resolve easliy, not issues with the trackpad, screen colors or sound (headphones) at all.
Appreciate your honesty, no one likes to make negative videos. I got an XPS 15 9570 a little while back and have to say it has been my worst computer purchase to date, had numerous qc issues: wonky audio, random blue screens and freezing. The motherboard, cpu and gpu have been changed twice. From the perspective of a casual user, I have no confidence in Dells products. Shame because I had high hopes for the XPS.
I don’t agree. The deal breaker for me on this laptop was the God-awful webcam. We’re in a pandemic, with most of us spending a lot of our days in Zoom calls. What have Dell done on their flagship laptop? Put the world’s crappiest quality webcam on it. I mean, really, how hard could it be? But not a word about this in the overlong, annoyingly squawky review.
@@Intray I watched it to learn about a laptop I’m considering buying. Isn’t that what the video is being sold as? What’s so hard for you to understand about that? It didn’t even mention what most other reviews have flagged as it’s biggest flaw. That makes it a poor review, even before you take into account the annoying squawky presentation style. So yeah, If I’d known how bad it would be I wouldn’t have watched it. But I didn’t because I’m not prescient.
I have the 9500 and I would say the biggest issue I had was the oversaturated display. Easy fix : uninstall dell premiere color (it clashes with intel graphics), restore intel graphics factory settings and turn the saturation down in intel graphics. Hope that helps someone !
Wish the XPS laptops were still reviewed last year, even with the broken screens. Would have been good to get the information out there about the quality control issues that you saw.
@@saradietschy 3080/3090, is the latest and greatest, NOT the 3060, 4GBs of DDR5 RAM, is going to be used FAST AND 64GBs of RAM, is ALSO the latest and greatest, NOT 16GBs of RAM,beyond that, its the latest and greatest, the linked one/the one in the description, has an I7 as well, yours said I9 though, which is the latest and greatest. It also has a weird aspect ratio though/its not 3840x2160p/16X9. I ALSO don't know what the response time/HZ is, on the monitor, it has a really bright screen though/500nits. Beyond that, it SEEMS OKAY. These high end graphics cards aren't available, AT ALL, with mac/Apple laptops.
@@mattmatt2417 the 3060 IS the latest and greatest. It's Ampere like 3070 and 3080 neither does it have 4GB of VRAM. It's actually 6GB GDDR6. She also said she'll be upgrading the RAM and SSD herself as it's expensive to get it through Dell. It isn't a weird aspect ratio either considering its 16:10 like the entire MacBook line up, it's a 60Hz panel but then again you don't need anything more than that on a laptop that isn't marketed for gaming. Sure 144Hz would be nice but it'll eat up battery life quickly. She has the latest and greatest. Do your research before commenting
I’ve bought this laptop on Black Friday. I mov d from Dell inspiron to xps 9710. I’m loving the performance and display. I use mostly touch screen instead of tracking pad hence I don’t find any difficulty using this version. Overall enjoying the high performance. Thank you
In my experience, Dell looks gorgeous right out of the box, but a year or two later it starts to go wrong and the customer service is atrocious. Made this mistake twice, never again...
Trust me I have Dell Inspiron 15 and now I have the Dell Inspiron 13 updated version and it's doing somewhat better than my old one but let's see how it does for my last year of college
Always appreciate reviews based on daily use experience and that just about sums up Dell. They can't get their quality control....err....under control. But to be fair to them, I think a lot of their issues are software related. My brother got a 2in1 recently and had the screen flickering problem. Was about to send it back but an Intel driver update fixed it. No idea if the problem was in the driver in the first place or if Intel just worked around the hardware issue. Then the screen started displaying strange artifacts and not showing colour correctly. Turned out it was some auto-adjustment based on a light sensor that is turned on by default in the graphics panel so in bright rooms it looked terrible. It took a lot of work to get it in a state he was happy with, and a lot of trust to keep it beyond the return date, so I hope it pays off. I love Dell's premium laptops but there are too many small things wrong with them and their forums and their review page is full of stories about it. Take a breath Dell. We can wait an extra 6 months for you to get it right.
Yep! I went with the 1080p version to avoid the oversaturated and slightly too warm color temp of the 4k screen. I use it plugged in to a monitor and with a wireless mouse and keyboard, I haven't experienced the trackpad problem because of this.
I like the idea of 4k screen, but I could never sacrifice battery life for it on my laptop. I value battery life and fine with FHD (1080p) or QHD (1200 HP).
I have an XPS 15 9500. Got a replacement laptop the first day due to a wobbly trackpad. The replacement had the same issue. They replaced the top deck. Didn't get any better. Gave up as the laptop usually lives in a dock. I like the keyboard - I've got big hands so the size is perfect for me. After 8 months the surface temp probe went haywire. Got a new mainboard. Now the internal screen freezes for about 10 secs every few minutes. External displays via Thunderbolt works fine. Probably won't get a Dell next time around.
I just got my XPS 17 the other day and I'm comparing it to the MSI creator Z16. I don't have any trackpad issues yet but I have to say the color accuracy of the Dell is killing me whereas the MSI looks very good out of the box.
Manufacturer’s quality control should be pristine by law, for the sake of the environment. Otherwise companies like Dell should be fined for indirectly producing E-waste from day 1 of product launch because of malfunctioning devices/parts. Like how many thousands of these laptops do they put out there just to be returned or discarded?
More should be done for sure, look at Amazon simply destroying products instead of reselling - somebody would buy them, just shove them on a special deals page; it's simple. As for Dell... I think they count on their ProSupport service too much than actually checking the laptops at the factory. My first XPS 9510 has a bowed hinge (the screen is bowed when you look at it from the side) and the speakers crackle. My replacement has the aforementioned PLUS a loose trackpad (thought they 'fixed' that eh) and was dropped and still shipped so came damaged :))). To replace that hinge for the screen, they swap out the entire screen and "that's the only way". No... you replace the hinges and prevent e-waste.
The thing is that pristine Quality Control is extremely expensive and gets diminishing returns compared to mediocre spending. If you like that get ready for that cost to be passed on to you, the customer.
It's true however, other companies manage just fine or resolve issues whereas Dell doesn't and those issues span multiple product generations. Take for instance the trackpad issue, all they need to do is give it a quick pat on the production line to diagnose it. What's worse is they claimed it had been fixed last year, so why has it reappeared, it's the same damn mechanism. I'd be seriously surprised if they didn't account for their quality control with the warranty they sell you. Sure, ProSupport sounds great and convenient but it likely saves Dell money to ship out whatever and let the customer fix it and then rate their warranty services. I can't blame them maximising profits, afterall, they're a business but it's shitty to overcharge customers with their price premium, pretty much force them into a warranty and then expect the customer to inform them of their product's flaws. I really hate Apple as a company but they're pretty damn solid in the QC department so why not Dell?
i have only ever bought xps laptops and have had issues with all of them, however their tech support have been fantastic and the fact that they come to you to fix their laptops is brilliant , i dont know if any other manufacturers do this , and all issues got resolved on all my machines
I've had my XPS 17 9700 for about a year now, and I love it! I didn't have any of the trackpad issues you were talking about. But then again, I don't have the reference that you do of being able to try every new laptop that comes out 😂
I've always wanted to get Dell XPS for its design and display quality but the constant complaints I hear quality control issues steer me away. I guess I'm still sticking to the Thinkpad Line.
Thinkpads are not immune to Quality Control issues. They are in fact notorious for varying quality of components such as keyboard, display, and touchpads known as "Lenovo Lottery" on their most premium laptops. This is also the reason why big tech-review channels like Dave2D do not recommend them anymore, as QC has gotten much worse on Thinkpads in recent years. I've been in the industry for 20 years, and my experience has been that Apple MacBooks have the best QC of any laptop brand, followed by ASUS Laptops. The rest trail behind.
@@mini9503 I'm not very knowledgeable on PCs but all the good ASUS laptops I've seen are chunkier than the XPS line up. Is there another productivity-focused PC on the market with similar specs and looks to the XPS?
Me too! but I keep hearing about BIOS bugs, thermal issues, bad QC here and there, bloating battery, just so many I just said meh and stuck with Apple :)
You should give a HP ZBook Studio a try. Almost a direct comparison to the Dell XPS 15. But with a better keyboard, awesome audio, more ports, & factory color calibrated display.
If you don't want I'll take it lol. My personal "dream" laptop. I own the XPS 15 9550. Not a single factory issue but the GTX 960m aint cutting anymore with rendering video, newer games, 3d modeling etc. Every Dell XPS does get fixed with either a software update or you just need to get a replacement. Most people say replacements fixed all their issues with Dell laptops. I honestly can't go with any other laptop because its rare to find a laptop that is slim, bezzeless on all sides, has an RTX card while not screaming gamer in it's design and has a 15/17 inch 4k touch.
Finally! I thought I was the only one getting that horrible Maxx Audio Pro sound you mention. I have a Dell XPS 8940 desktop and I hated the sound. So much that I pretty much never listened with headphones. Then it wouldn't recognize the headphones when I plugged in - kept playing via the speakers. What finally fixed both issues - the echoey, tinny, terrible Maxx Audio Pro sound and the headphone jack not recognizing the headphones - was an OS reinstall
So adjust the screen calibration and track pad tracking and sensitivity. Big deal. You generally need to do that anyway with a new laptop. I just got mine a few days ago (open box refurb with 64gb ram and 2tb ssd. Otherwise same as yours.) for $2445. I'm stoked. Bought it mainly for DaVinci. Haven't tried headphones yet. Track pad bugged me but I adjusted things and I'm good now.
Recently bought my M1 Base model MacBook air to travel around the world, loving it so far, but missing windows each OS is amazing in its own way, maybe windows aren´t as light and battery efficient but windows in some way is more powerful while being less intuitive for basic things, on the other hand, macOS can be really fluid and at the same time so complicated while doing a ton of stuff, as I said, there is no better Os just the best for different situations
I really love the Mac's design and its optimizations, but being in security, I just feel like I can't ever truly leave the Windows environment because there's just so much more library support on it.
I mainly use mac but windows on desktop pc running windows 11 and so far the experience is more mac-like than windows 10 which is great. i can't bring myself to leave the mac OS ecosystem but wow windows 11 on a dell xps would be amazing
@@GodisGracious1031Ministries I think it really depends on your workflow. Ultimately, when using security tools in an enterprise environment, Mac OS just doesnt quite cut it. Then again, if you're more of a creator, like photoshop usage or video editing, I still think that Mac OS will trump windows anyday.
I had to send mine to customer support. Ridiculously high over heating to the point where the bottom right corner got bent and also the battery never lasted more than 4h and it's supposed to easily last 7h. It's currently being repaired. Hopefully I'll get a new one without problems.
I bought a Dell XPS 15 9510 with the OLED screen and I am having trackpad problems. Sometimes it's okay, but other times it's just unusable. It sucks bc I really want to love this thing and I love everything else about it. Unfortunately, like you said, their quality control needs to be under control and they've let me down with this so far.
Really wanted this product, but appreciate you covering the Track pad flaw. Helped a great deal with our next step - wait a bit longer... Thank you Sara!!!!
I just bought the new XPS 15 with the 1080p screen. The colours are not too saturated and the CPU,... are on point. Many talk about thermal issues... but they have not been too invasive for me. The XPS 17 was too big for my taste. It's the first version of my XPS15 and no QC issues (I think)
I switched from my MacBook Air to dell XPS15 5 years ago. I had it battery replaced and many small problems here and there, I’m still using it today and going through normal task fine. But I am quite sure I won’t buy another Dell laptop, it’s just not reliable enough for the price tag.
Adjust your trackpad sensitivity, it is probably a palm rejection issue. Also there is a color profile app on the laptop, you just need to select the adobe rgb profile.
@@saradietschy The ltt review video said to do that about the color profile, so I thought it would have been the same for you. Sorry. If touchpad sensitivity(I recommend most sensitive to be sure) in the windows settings doesn't fix it, maybe the drivers have separate settings, or there is an update for the drivers or there is a setting that causes the issue in the windows mouse/cursor config window(cursor disappears while typing, etc.). Of course it could also just be faulty hardware. If nothing works you could try doing a clean windows install to make sure the issue isn't because of something preinstalled. I hope you can find a fix or else get a refund. Good luck.
I have the new XPS 15 9510 so this years refresh and honestly, it works great for me. Plenty powerful with the 8 core i7, RTX 3050Ti and my trackpad is actually perfect lol believe it or not. If you contact Dell, they'll send out someone to repair your trackpad within usually the next day or the day after that.
The only issue I had with MaxxAudioPro app on my 9510 is the default setting was MaxxBass turned on, I believe. Turning it off worked like a charm. When I uninstalled the app completely, that's when the audio sounded like ass. I was using the Sony XM4's, by the way, so it most certainly isn't an issue with my headphones. Also, yes, I'm going to have to calibrate the display as well. At least, I believe that a calibration will solve my issue of the colours being oversaturated in colour-managed apps.
I love the honesty at the end of the video. Definitely builds trust with me and your reviews. Love the review too. I'm a huge Dell fan, but within the last few years, I haven't been happy with them reducing the customization abilities.
I've really liked my XPS 15 7590 (the last one with the old design, with the webcam up top). It's been mostly reliable except for a couple times with the trackpad not working. I wanna uninstall MaxxAudioPro though. Did it hurt the speakers when you got rid of it?
Last year at work we ordered 3500 Latitude 7410(Gov Contract), 41% of them had problems out of the box. Dell has a real QC issue and I've seen this with the XPS's i've ordered my self. I got a 9560 that had no issues had it for two year worked great. Had got the new XPS 15(9500) and it had the track pad issue, REALLY bad black light bleed and the 'A' key didn't work. I had dell overnight me a replacement and that one had the track pad issue also and had a problem with the graphic card. So Dell overnighted me another one and it had REALLY bad black light bleed and the track pad issue. I finally returned it and ended up buying a Razer Blade 15 no issues over two years of having it. It also games so much better then the XPS would have.
My XPS17 9710 with core i7 and RTX 3050 arrived a few days ago. I personally dislike tap-clicking, so I deliberately disabled it as well as right-clicking in Settings. Unfortunately my clicks on the bottom-right corner of the trackpad are not being registered. At first I thought this may be a design choice, but I am now quite convinced that it is a widespread XPS 17 defect.
If you move that picture behind you at 7:51 to centered right between the edge of the double light switch and other edge of the wall, you will really help my OCD.
I got the XPS 15 9500 for abt a year now and it's a solid and well porforming laptop. It's just the trackpad, that doesn't scream quality (but I mostly just use a BT mouse and keyboard anyway). But then when you close the laptop the top part is slightly bend which didn't cause any troubles SO FAR but I'm scared ofc.
I'm also an XPS user and that thing is riddled with problems. Stability and overheating issues. I see they still like to put basic errors like the trackpad click is not always registering... I bought an LG Gram 17 recently and it works much better.
Hi Sara, i'm a new follower/subscriber for your channel and you know what.. you are The Boss. Love the geekiness levels when you handle all the minute details of tech for your viewers, bringing in more clarity and perspective about the whole representation. Keep going, cheers!
We purchased Dell Precision 5520 in 2017 and within an year it had multiple hardware issues and it got replaced my 5530 and that also faced a lot of hardware and heating issues. Then dell replaced it with Dell Precision 5750 which is 17 inches 2020 model. We are still struggling with that since it has quality issues. Over saturated screen, heating issues, trackpad not working and when we run diagnostics no issue came and after a restart it started working again so very unreliable. Plus a laptop means mobile computer but here you always have to hook up the charger for performance especially in motion graphics and video editing. But M1 Mac’s doesn’t have these issues at all so wait for sometime and M1X Macs will rule the laptop industry.
For the 5 years I haven't had any issues you have had. I had a rough start with trackpad working only in BIOS. after receiving a replacement trackpad, I found that cable just wasn't plugged all the way.. The other problem was them pushing faulty BIOS update. I updated before they realized and removed it, and in the end I can't update or roll it back anymore; and lost quick wake from sleep. Nevertheless I love my XPS 13 9350!
i got the dell xps 15 9500 i7 1650ti a few weeks ago, i did go through some frustrations with the screen calibration but i figured it out thanks to your old video! it's honestly such an improvement from my 6 year old acer nitro i can't really complain plus i got it super discounted. video editing has been a breeze, after effects as well. i got more issues playing the sims 3 weirdly, the fans got super loud for some reason? everyday i marvel over the thin bezels, everything looks great even in fhd, and the battery life is stellar. overall i'm quite happy with it and i hope it lasts!
I need a 2 in 1 laptop. Specially to draw on screen with stylus pen. My budget is limited. Which one should I buy? Which is the best? (I prefer UHD screens and bset on screen drawing performance) * ASUS Zenbook Flip 13 * Lenovo IdeaPad Flex 5 Intel Core i7 - 82HS00F4TX * Lenovo Yoga Slim 7 Intel Core i7 1065G7 - 82A100F6TX * Lenovo Thinkbook 14S Yoga Itl - 20WE0033TX005 * HP Spectre X360 (for UHD) * HP Envy X360 13 I7-1165G7 - 3X8X6EA * Dell Inspiron 14 - 5406 * Dell XPS 7390 * Samsung Galaxy Tab S7 Plus SM-T970 * iPad Pro 5th. Gen Or any other suggestion between these prices? Should I push my limits for Surface Pro 7? Sholud I buy UHD or FHD would be really enough?
i bought two times the 9510. both had terrible distorted crackling speakers when playing piano sounds or even the notifications sounds of windows when you pick the volume slider in windows.
sara, go for asus now, i regret buying so many xps that is not satisfactory and it s very expensive, i ended up buying the asus zephyrus m16 and oh boy, i love it
I have the 9700 from last year. 1080P Screen with the RTX2060. My issues are battery life, and a trackpad that has poor palm rejection and unresponsiveness. I feel for the size and the 1080p Screen it should be stellar. but its just so so. 4-5 hrs. of light use. In 2021 I need 8+ hrs. Honestly I need 12+ hrs. I'm looking at the new MacBook's and will probably switch just for battery life. I LOVE the form factor and screen size but battery life is a necessity.
great video - though it seems the XPS line ever since 9550 has just been plagued with horrible QC (hardware and software). Laughably the 9570 apparently BIOS disabled the GPU or was it that it took very hot temps to actually activate it... and took a year for Dell to admit and fix it. That just puts me off. I'll stick with my MBP 16 M1, or any Mac for $$$$ price point.
5:35 Hi Sara Dietschy! That XPS upgrade video was when I found you at google and hell I was fascinated about that woman that just disassembled the XPS and updated the wifi and ssd just like I did this day. Since then, I experienced a great move to NYC, a hell of studio, your big custom PC, problems with neighbours and sound, moving to another studio which was cool too but a little long end less squary with more space but I liked it too! And so many things. Have a nice day whoever reads this
I talked about that SAME trackpad issue on my review about the 15" model from this year AND last year, smh. I sent my 2020 15" back and bought the 2020 17" and it was flawless. Then I sold that when I bought the 2021 15" and boom, trackpad ended up sucking. So I sent it back and ordered one more. Let's hope and pray this new one doesn't have any issues. And like you, have had a few XPS' (2016, 2018, 2 in 2020 and a 2021). I love them but they're always "almost" perfect.
I’m pretty sure your trackpad issue is a Microsoft precision driver issue. Try turning off the pinch to zoom option in the trackpad settings. Doing so makes the trackpad more responsive overall.
Color saturation is on point because it has a delta e value minimum of 0.2 and a maximum of 1.3 that is literally better than even the m1 max mac book pro 16
I have a xps 15 and the flickering and problems with image the last 3 years has been insane. Fortunately it was a corporate laptop so they had to replace the keyboard and LED screen (twice). I am hesitant to get it and was looking at the Precision work stations but the Graphic card and touch screen is on this model and not the latitude or precision - sooo for video editing, I dunno what to do!!
I used an XPS 17 from 2020 and I have the trackpad issue as well. Also, it has a weird wake from sleep bug that causes it to go to an error screen requiring a reboot.
I 100% agree with NOT upgrading the SSD or the RAM through Dell b/c it's very expensive and it is usually not the latest and greatest. Besides a brief tour of our first Gateway computer (think cows) back in the late '90s, I've only had Dell's and I LOVE, LOVE, LOVE my Dell Precision T7820 because it is a BEAST when it comes to video editing. I did run into a major issue last year and Dell really didn't step up to the plate to solve my issue and ensure I would be a "Dell customer for life." My issue was I lost one of my hard drives when Dell tried to do its updates, and it cost me about $3K to send the hard drive off to a data recovery center. But I was able to get about 80% of the stuff I didn't want off of it, and about 15% of the stuff I did need off of it. I still DO NOT do any of the Dell updates b/c they scare the heck out of me now.
You spoke about the MSI Creator laptop at the beginning of the video and I was wondering, does it have an overheating issue? Like does it just run kinda hot? Because I've been wanting to buy it but I just don't want to have a laptop that I'll be using that ends up burning me.
I use the precision workstations for my job and it works great! Now a bit more expensive but more reliable from their other lines. I just wish their laptop team would design their desktops as they suffer from a lot of problems lol
Anyone else having the issue where the 9710 is turning on by itself all the time? No matter power is connected or not...it will randomly turn on during day/night. It's brand new and did that from the start.
Happy Birthday Sara. I believe that everyone should have the best birthday that they can in this new year in a safe way and that includes you. So have an amazing birthday today.
XPS 15 9560 user. Never wakes from sleep anymore, requiring hard reset. 2 mainboard replacements. New battery just outside of warranty, no new ones available, only refurbs. Performance is garbage now. Locked out of performance settings which used to be available due to updates. Waves audio is the devil. Love the aesthetic. Grew to hate everything else. Expensive paperweight now.
Hi, thanks for your review. One question, Apple 16 2021 or Dell XPS 17 i7 (9710). I need for graphic design work (photoshop, illustrator), video editing (premiere pro). I 2019 I was had a new Apple but it was so hot and I sold it :( Alo I need Adobe RGB 100% or close
When you were discussing the trackpad issues, you mentioned how in the bottom left-hand corner you get too close to the corner and the click doesn't happen That's on purpose. I found this on the Dell forums from the XPS 17 Setup PDF: NOTE: The top and the sides of the touchpad-8.20 mm (0.32 in.) from the edges-are disabled. This prevents unintended movements of the mouse pointer when using the keyboard. NOTE: The touchpad area of the computer is large and your palms may inadvertently touch the touchpad corners when the touchpad is in use. To prevent this, touches within the 1 cm (0.39 in.) x 1 cm (0.39 in.) corners of the touchpad are ignored if other touches are detected in the touchpad outside of these corners.
I had a 2019 15' XPS touchscreen that I adored (dropped it and it broke)! The 2020 xps overheated constantly it was crap! I switched to a 15' Inspiron 7501 w/touch and I love it as much as the 2019 xps model. *I also have a 13' Inspiron that I love for on the go-check those out Inspiron line
FYI as a xps 17 user, the audio headphone issue is a thing. However, if you go into headphone settings and turn off "enhance audio" the problem is solved.👍👍 I'm happy with mine. Also the track pad issue I'd true as well for me. I do a mouse 90% of the time.🤘
I use bluetooth headphones with my xps 17 every day and sounds really good.
You can change your colour settings with Dell PremierColor to one of the standard colour gamuts if you don't like their "vibrant" mode. It's very easy and is a good way to test how video looks in a variety of scenarios.
Do you happen to have a link
Thanks for the review, appreciate the honesty on the issues.
Never understood why any hardware manufacturer has default super saturated screen calibration, which colourblind business suit decided that to be a good idea?!
Also something as fundamental and basic as a trackpad malfunctioning on a premium model like this XPS line, does not bode well for my impression of Dell's engineering+qc
Totally agree about the saturated screen settings. Yet, there is a Dell app already installed that lets you immediately switch the color profile. So this is absolutely trivial to correct. No need for a ten minute discussion about the color saturation in this video.
I have had the 9700 for a year. Scrapped windows, stuck Manjaro KDE plasma on it. I can run Resolve easliy, not issues with the trackpad, screen colors or sound (headphones) at all.
Appreciate your honesty, no one likes to make negative videos. I got an XPS 15 9570 a little while back and have to say it has been my worst computer purchase to date, had numerous qc issues: wonky audio, random blue screens and freezing. The motherboard, cpu and gpu have been changed twice. From the perspective of a casual user, I have no confidence in Dells products. Shame because I had high hopes for the XPS.
I love how comprehensive your laptop reviews are. You don't leave anything out when you review a laptop. You cover everything. Good shit.
I don’t agree. The deal breaker for me on this laptop was the God-awful webcam. We’re in a pandemic, with most of us spending a lot of our days in Zoom calls. What have Dell done on their flagship laptop? Put the world’s crappiest quality webcam on it. I mean, really, how hard could it be? But not a word about this in the overlong, annoyingly squawky review.
@@iansmith7698 u don't have to watch it lol
@@Intray I watched it to learn about a laptop I’m considering buying. Isn’t that what the video is being sold as? What’s so hard for you to understand about that? It didn’t even mention what most other reviews have flagged as it’s biggest flaw. That makes it a poor review, even before you take into account the annoying squawky presentation style. So yeah, If I’d known how bad it would be I wouldn’t have watched it. But I didn’t because I’m not prescient.
...nice freaky white girl...too...he,,,he,,,he,,,
@@iansmith7698 ...THKs BEST COMMENT ...yet and What ...making money with this THING...i don''t see many @ Coffee SHOPS
I have the 9500 and I would say the biggest issue I had was the oversaturated display. Easy fix : uninstall dell premiere color (it clashes with intel graphics), restore intel graphics factory settings and turn the saturation down in intel graphics. Hope that helps someone !
Good human spotted
@@luqman.t3134 thank you 🌺
Wish the XPS laptops were still reviewed last year, even with the broken screens. Would have been good to get the information out there about the quality control issues that you saw.
I shared them now!! 😂
[16:42] and [3:35]... These are all quality control issues.
@@saradietschy 3080/3090, is the latest and greatest, NOT the 3060, 4GBs of DDR5 RAM, is going to be used FAST AND 64GBs of RAM, is ALSO the latest and greatest, NOT 16GBs of RAM,beyond that, its the latest and greatest, the linked one/the one in the description, has an I7 as well, yours said I9 though, which is the latest and greatest.
It also has a weird aspect ratio though/its not 3840x2160p/16X9. I ALSO don't know what the response time/HZ is, on the monitor, it has a really bright screen though/500nits.
Beyond that, it SEEMS OKAY.
These high end graphics cards aren't available, AT ALL, with mac/Apple laptops.
@@mattmatt2417 the 3060 IS the latest and greatest. It's Ampere like 3070 and 3080 neither does it have 4GB of VRAM. It's actually 6GB GDDR6. She also said she'll be upgrading the RAM and SSD herself as it's expensive to get it through Dell. It isn't a weird aspect ratio either considering its 16:10 like the entire MacBook line up, it's a 60Hz panel but then again you don't need anything more than that on a laptop that isn't marketed for gaming. Sure 144Hz would be nice but it'll eat up battery life quickly.
She has the latest and greatest. Do your research before commenting
@@saradietschy Sara the dietched sh*t.. :D :D :D
I’ve bought this laptop on Black Friday. I mov d from Dell inspiron to xps 9710. I’m loving the performance and display. I use mostly touch screen instead of tracking pad hence I don’t find any difficulty using this version. Overall enjoying the high performance. Thank you
Same lol
In my experience, Dell looks gorgeous right out of the box, but a year or two later it starts to go wrong and the customer service is atrocious. Made this mistake twice, never again...
Bought my xps roughly 5 months ago. I already regret it, so many little problems with it.
Trust me I have Dell Inspiron 15 and now I have the Dell Inspiron 13 updated version and it's doing somewhat better than my old one but let's see how it does for my last year of college
@@liam4184 what little problems? I'm planning to buy too.
never buy dell again..
It’s insane to me that the engineering, or idea at least is amazing. But the quality assurance and especially customer service is terrible!
Always appreciate reviews based on daily use experience and that just about sums up Dell. They can't get their quality control....err....under control. But to be fair to them, I think a lot of their issues are software related. My brother got a 2in1 recently and had the screen flickering problem. Was about to send it back but an Intel driver update fixed it. No idea if the problem was in the driver in the first place or if Intel just worked around the hardware issue. Then the screen started displaying strange artifacts and not showing colour correctly. Turned out it was some auto-adjustment based on a light sensor that is turned on by default in the graphics panel so in bright rooms it looked terrible. It took a lot of work to get it in a state he was happy with, and a lot of trust to keep it beyond the return date, so I hope it pays off. I love Dell's premium laptops but there are too many small things wrong with them and their forums and their review page is full of stories about it. Take a breath Dell. We can wait an extra 6 months for you to get it right.
Yep! I went with the 1080p version to avoid the oversaturated and slightly too warm color temp of the 4k screen. I use it plugged in to a monitor and with a wireless mouse and keyboard, I haven't experienced the trackpad problem because of this.
However it seems that it is only the 4k has 100% aRGB screen.
I like the idea of 4k screen, but I could never sacrifice battery life for it on my laptop. I value battery life and fine with FHD (1080p) or QHD (1200 HP).
I have an XPS 15 9500. Got a replacement laptop the first day due to a wobbly trackpad. The replacement had the same issue. They replaced the top deck. Didn't get any better. Gave up as the laptop usually lives in a dock. I like the keyboard - I've got big hands so the size is perfect for me. After 8 months the surface temp probe went haywire. Got a new mainboard. Now the internal screen freezes for about 10 secs every few minutes. External displays via Thunderbolt works fine. Probably won't get a Dell next time around.
I just got my XPS 17 the other day and I'm comparing it to the MSI creator Z16. I don't have any trackpad issues yet but I have to say the color accuracy of the Dell is killing me whereas the MSI looks very good out of the box.
Sara! The edit on this video is super clean! Probably one of the best recent videos I've seen. Love the cinematic b-roll too!
Manufacturer’s quality control should be pristine by law, for the sake of the environment. Otherwise companies like Dell should be fined for indirectly producing E-waste from day 1 of product launch because of malfunctioning devices/parts. Like how many thousands of these laptops do they put out there just to be returned or discarded?
OMG your stupid!!! You want Quality Control rules made by people like at the DMV??? [or equivalent]??? Government makes things worse not better 🤦♂️
More should be done for sure, look at Amazon simply destroying products instead of reselling - somebody would buy them, just shove them on a special deals page; it's simple.
As for Dell... I think they count on their ProSupport service too much than actually checking the laptops at the factory. My first XPS 9510 has a bowed hinge (the screen is bowed when you look at it from the side) and the speakers crackle. My replacement has the aforementioned PLUS a loose trackpad (thought they 'fixed' that eh) and was dropped and still shipped so came damaged :))).
To replace that hinge for the screen, they swap out the entire screen and "that's the only way". No... you replace the hinges and prevent e-waste.
The thing is that pristine Quality Control is extremely expensive and gets diminishing returns compared to mediocre spending. If you like that get ready for that cost to be passed on to you, the customer.
It's true however, other companies manage just fine or resolve issues whereas Dell doesn't and those issues span multiple product generations. Take for instance the trackpad issue, all they need to do is give it a quick pat on the production line to diagnose it. What's worse is they claimed it had been fixed last year, so why has it reappeared, it's the same damn mechanism. I'd be seriously surprised if they didn't account for their quality control with the warranty they sell you. Sure, ProSupport sounds great and convenient but it likely saves Dell money to ship out whatever and let the customer fix it and then rate their warranty services. I can't blame them maximising profits, afterall, they're a business but it's shitty to overcharge customers with their price premium, pretty much force them into a warranty and then expect the customer to inform them of their product's flaws. I really hate Apple as a company but they're pretty damn solid in the QC department so why not Dell?
Facts!
I LOVE the colors on this. Sara's grading it awesome!
i have only ever bought xps laptops and have had issues with all of them, however their tech support have been fantastic and the fact that they come to you to fix their laptops is brilliant , i dont know if any other manufacturers do this , and all issues got resolved on all my machines
I've had my XPS 17 9700 for about a year now, and I love it! I didn't have any of the trackpad issues you were talking about. But then again, I don't have the reference that you do of being able to try every new laptop that comes out 😂
Sara: "I'm gonna install all my applications and get some proper work done"
Also her: *installs Halo* 6:04
Hilarious 😂
We need Sara Dietschy and Dave2D collab for gaming.
I've always wanted to get Dell XPS for its design and display quality but the constant complaints I hear quality control issues steer me away. I guess I'm still sticking to the Thinkpad Line.
Thinkpads are not immune to Quality Control issues. They are in fact notorious for varying quality of components such as keyboard, display, and touchpads known as "Lenovo Lottery" on their most premium laptops. This is also the reason why big tech-review channels like Dave2D do not recommend them anymore, as QC has gotten much worse on Thinkpads in recent years.
I've been in the industry for 20 years, and my experience has been that Apple MacBooks have the best QC of any laptop brand, followed by ASUS Laptops. The rest trail behind.
@@mini9503 I'm not very knowledgeable on PCs but all the good ASUS laptops I've seen are chunkier than the XPS line up. Is there another productivity-focused PC on the market with similar specs and looks to the XPS?
@@mini9503 Agree - My Zephryus M16 2022 is amazing for a sleek gamer and my MBP 16 M1 is just god-like, nothing has yet to touch Apple's QC.
Me too! but I keep hearing about BIOS bugs, thermal issues, bad QC here and there, bloating battery, just so many I just said meh and stuck with Apple :)
You should give a HP ZBook Studio a try. Almost a direct comparison to the Dell XPS 15. But with a better keyboard, awesome audio, more ports, & factory color calibrated display.
I would be really interested in seeing your opinion on the framework laptop. (It's a modular/upgradable/repairable laptop)
If you don't want I'll take it lol. My personal "dream" laptop. I own the XPS 15 9550. Not a single factory issue but the GTX 960m aint cutting anymore with rendering video, newer games, 3d modeling etc. Every Dell XPS does get fixed with either a software update or you just need to get a replacement. Most people say replacements fixed all their issues with Dell laptops.
I honestly can't go with any other laptop because its rare to find a laptop that is slim, bezzeless on all sides, has an RTX card while not screaming gamer in it's design and has a 15/17 inch 4k touch.
Finally! I thought I was the only one getting that horrible Maxx Audio Pro sound you mention. I have a Dell XPS 8940 desktop and I hated the sound. So much that I pretty much never listened with headphones. Then it wouldn't recognize the headphones when I plugged in - kept playing via the speakers.
What finally fixed both issues - the echoey, tinny, terrible Maxx Audio Pro sound and the headphone jack not recognizing the headphones - was an OS reinstall
So adjust the screen calibration and track pad tracking and sensitivity. Big deal. You generally need to do that anyway with a new laptop. I just got mine a few days ago (open box refurb with 64gb ram and 2tb ssd. Otherwise same as yours.) for $2445. I'm stoked. Bought it mainly for DaVinci. Haven't tried headphones yet. Track pad bugged me but I adjusted things and I'm good now.
Recently bought my M1 Base model MacBook air to travel around the world, loving it so far, but missing windows each OS is amazing in its own way, maybe windows aren´t as light and battery efficient but windows in some way is more powerful while being less intuitive for basic things, on the other hand, macOS can be really fluid and at the same time so complicated while doing a ton of stuff, as I said, there is no better Os just the best for different situations
I really love the Mac's design and its optimizations, but being in security, I just feel like I can't ever truly leave the Windows environment because there's just so much more library support on it.
I mainly use mac but windows on desktop pc running windows 11 and so far the experience is more mac-like than windows 10 which is great. i can't bring myself to leave the mac OS ecosystem but wow windows 11 on a dell xps would be amazing
@@GodisGracious1031Ministries I think it really depends on your workflow. Ultimately, when using security tools in an enterprise environment, Mac OS just doesnt quite cut it.
Then again, if you're more of a creator, like photoshop usage or video editing, I still think that Mac OS will trump windows anyday.
I had to send mine to customer support. Ridiculously high over heating to the point where the bottom right corner got bent and also the battery never lasted more than 4h and it's supposed to easily last 7h. It's currently being repaired. Hopefully I'll get a new one without problems.
Take a look at the Framework laptop. It has customizable IO ports.
Framework ain't cheap! Need to add gpu
This video feels natural and less scripted... i like it!
I just purchased a XPS 17 9710 and I don't really care about the track pad since I won't use it anyway
I bought a Dell XPS 15 9510 with the OLED screen and I am having trackpad problems. Sometimes it's okay, but other times it's just unusable. It sucks bc I really want to love this thing and I love everything else about it. Unfortunately, like you said, their quality control needs to be under control and they've let me down with this so far.
Lol, what can I Google to get your profile pic?
I had an XPS 15... do they still have the common fault where the battery heats up, balloons and ushes the track pad out the top?
I have the dell XPS 13 2in1 bought at end of line last August maxed out 4k+ with i7 32GB ram 1TB SSD and could not be happier
Really wanted this product, but appreciate you covering the Track pad flaw. Helped a great deal with our next step - wait a bit longer... Thank you Sara!!!!
Since you didn’t get the XPS 17, were you able to find a laptop; or are you still waiting?
I just bought the new XPS 15 with the 1080p screen. The colours are not too saturated and the CPU,... are on point. Many talk about thermal issues... but they have not been too invasive for me.
The XPS 17 was too big for my taste. It's the first version of my XPS15 and no QC issues (I think)
I switched from my MacBook Air to dell XPS15 5 years ago. I had it battery replaced and many small problems here and there, I’m still using it today and going through normal task fine. But I am quite sure I won’t buy another Dell laptop, it’s just not reliable enough for the price tag.
Adjust your trackpad sensitivity, it is probably a palm rejection issue.
Also there is a color profile app on the laptop, you just need to select the adobe rgb profile.
Doesn’t worrrrrrrk. Watch my original xps 15 color calibration video :)
@@saradietschy The ltt review video said to do that about the color profile, so I thought it would have been the same for you. Sorry. If touchpad sensitivity(I recommend most sensitive to be sure) in the windows settings doesn't fix it, maybe the drivers have separate settings, or there is an update for the drivers or there is a setting that causes the issue in the windows mouse/cursor config window(cursor disappears while typing, etc.). Of course it could also just be faulty hardware. If nothing works you could try doing a clean windows install to make sure the issue isn't because of something preinstalled. I hope you can find a fix or else get a refund. Good luck.
I have the new XPS 15 9510 so this years refresh and honestly, it works great for me. Plenty powerful with the 8 core i7, RTX 3050Ti and my trackpad is actually perfect lol believe it or not. If you contact Dell, they'll send out someone to repair your trackpad within usually the next day or the day after that.
I like my dell. I bought one of the refurbished workbooks and as my main work on it is engineering cad design it works great for photo and video.
Thanks for this review. I was on the verge of buying, but you've highlighted a couple of deal breakers for me. Great vid, perfect format 👌
The only issue I had with MaxxAudioPro app on my 9510 is the default setting was MaxxBass turned on, I believe. Turning it off worked like a charm. When I uninstalled the app completely, that's when the audio sounded like ass. I was using the Sony XM4's, by the way, so it most certainly isn't an issue with my headphones. Also, yes, I'm going to have to calibrate the display as well. At least, I believe that a calibration will solve my issue of the colours being oversaturated in colour-managed apps.
Hey Ben, did you ever get around to calibrating your display? And if so, did it take care of the saturation issues in every app?
I love these kinds of vids, it just feels comfy and it's just like talking tech with buddies~!!! 😆
Yup, Shes Wonderful!!!
I love the honesty at the end of the video. Definitely builds trust with me and your reviews. Love the review too. I'm a huge Dell fan, but within the last few years, I haven't been happy with them reducing the customization abilities.
I've really liked my XPS 15 7590 (the last one with the old design, with the webcam up top). It's been mostly reliable except for a couple times with the trackpad not working. I wanna uninstall MaxxAudioPro though. Did it hurt the speakers when you got rid of it?
my xps 17 trackpad is fine. But me and my colleague have spend hours and hours trying to fix the color grading. It's... still oversaturated as hell :(
Were you able to find a solution for this? I've tried everything I could find online and nothing's worked.
the head tick after "girth" cracked me up
Last year at work we ordered 3500 Latitude 7410(Gov Contract), 41% of them had problems out of the box. Dell has a real QC issue and I've seen this with the XPS's i've ordered my self. I got a 9560 that had no issues had it for two year worked great. Had got the new XPS 15(9500) and it had the track pad issue, REALLY bad black light bleed and the 'A' key didn't work. I had dell overnight me a replacement and that one had the track pad issue also and had a problem with the graphic card. So Dell overnighted me another one and it had REALLY bad black light bleed and the track pad issue. I finally returned it and ended up buying a Razer Blade 15 no issues over two years of having it. It also games so much better then the XPS would have.
My XPS17 9710 with core i7 and RTX 3050 arrived a few days ago. I personally dislike tap-clicking, so I deliberately disabled it as well as right-clicking in Settings. Unfortunately my clicks on the bottom-right corner of the trackpad are not being registered. At first I thought this may be a design choice, but I am now quite convinced that it is a widespread XPS 17 defect.
If you move that picture behind you at 7:51 to centered right between the edge of the double light switch and other edge of the wall, you will really help my OCD.
I got the XPS 15 9500 for abt a year now and it's a solid and well porforming laptop. It's just the trackpad, that doesn't scream quality (but I mostly just use a BT mouse and keyboard anyway). But then when you close the laptop the top part is slightly bend which didn't cause any troubles SO FAR but I'm scared ofc.
"Our" girl is a terrific game streamer.
Great honest review! I've had a XPS15 for almost 3 years now, but damn I've had so many problems with it!! :-(
What problems?
that flickering is done by intel graphx driver..just disable automatic contrast
I'm also an XPS user and that thing is riddled with problems. Stability and overheating issues. I see they still like to put basic errors like the trackpad click is not always registering... I bought an LG Gram 17 recently and it works much better.
Agreed on track pad wonk. My mouse cursor lags at times and sometimes screen melts. Audio gets low at times.
Hi Sara, i'm a new follower/subscriber for your channel and you know what.. you are The Boss. Love the geekiness levels when you handle all the minute details of tech for your viewers, bringing in more clarity and perspective about the whole representation. Keep going, cheers!
I have the 2020 XPS 15 and I remember it feeling MASSIVE and I think its because of the minimal bezels.
Same here
when it actually has a smaller footprint haha
So buy the laptop and a rechargeable bluetooth mouse?
We purchased Dell Precision 5520 in 2017 and within an year it had multiple hardware issues and it got replaced my 5530 and that also faced a lot of hardware and heating issues. Then dell replaced it with Dell Precision 5750 which is 17 inches 2020 model. We are still struggling with that since it has quality issues. Over saturated screen, heating issues, trackpad not working and when we run diagnostics no issue came and after a restart it started working again so very unreliable. Plus a laptop means mobile computer but here you always have to hook up the charger for performance especially in motion graphics and video editing. But M1 Mac’s doesn’t have these issues at all so wait for sometime and M1X Macs will rule the laptop industry.
Bruh!! I just got mine 2hours ago!
Zyin is the firs in a few block away with the beat in a few block of a new one or a diss of a human rights group
✋🛑 *DONT READ MY NAME* 🛑✋
Heh, dunce
So did you have any trackpad issues?
@@SirW0nka so far so good! I haven’t had any issues with mine. Sorry for the late reply.
mine 2 minutes' ago😃
I'm so disappointed the video ended that way. I was getting very excited for this laptop.
For the 5 years I haven't had any issues you have had. I had a rough start with trackpad working only in BIOS. after receiving a replacement trackpad, I found that cable just wasn't plugged all the way..
The other problem was them pushing faulty BIOS update. I updated before they realized and removed it, and in the end I can't update or roll it back anymore; and lost quick wake from sleep.
Nevertheless I love my XPS 13 9350!
I just got the HP version of this model few days ago and I love it 🥰
What laptop is that?
Yeh I love the DELL HP XPS😉??????
i got the dell xps 15 9500 i7 1650ti a few weeks ago, i did go through some frustrations with the screen calibration but i figured it out thanks to your old video! it's honestly such an improvement from my 6 year old acer nitro i can't really complain plus i got it super discounted. video editing has been a breeze, after effects as well. i got more issues playing the sims 3 weirdly, the fans got super loud for some reason? everyday i marvel over the thin bezels, everything looks great even in fhd, and the battery life is stellar. overall i'm quite happy with it and i hope it lasts!
I need a 2 in 1 laptop. Specially to draw on screen with stylus pen. My budget is limited. Which one should I buy? Which is the best? (I prefer UHD screens and bset on screen drawing performance)
* ASUS Zenbook Flip 13
* Lenovo IdeaPad Flex 5 Intel Core i7 - 82HS00F4TX
* Lenovo Yoga Slim 7 Intel Core i7 1065G7 - 82A100F6TX
* Lenovo Thinkbook 14S Yoga Itl - 20WE0033TX005
* HP Spectre X360 (for UHD)
* HP Envy X360 13 I7-1165G7 - 3X8X6EA
* Dell Inspiron 14 - 5406
* Dell XPS 7390
* Samsung Galaxy Tab S7 Plus SM-T970
* iPad Pro 5th. Gen
Or any other suggestion between these prices? Should I push my limits for Surface Pro 7? Sholud I buy UHD or FHD would be really enough?
i bought two times the 9510. both had terrible distorted crackling speakers when playing piano sounds or even the notifications sounds of windows when you pick the volume slider in windows.
I just bought a used Dell XPS 15 locally, your favorite model, because I saw a good deal on one and your video convinced me to pick it up.
sara, go for asus now, i regret buying so many xps that is not satisfactory and it s very expensive, i ended up buying the asus zephyrus m16 and oh boy, i love it
I have the 9700 from last year. 1080P Screen with the RTX2060. My issues are battery life, and a trackpad that has poor palm rejection and unresponsiveness. I feel for the size and the 1080p Screen it should be stellar. but its just so so. 4-5 hrs. of light use. In 2021 I need 8+ hrs. Honestly I need 12+ hrs. I'm looking at the new MacBook's and will probably switch just for battery life.
I LOVE the form factor and screen size but battery life is a necessity.
great video - though it seems the XPS line ever since 9550 has just been plagued with horrible QC (hardware and software). Laughably the 9570 apparently BIOS disabled the GPU or was it that it took very hot temps to actually activate it... and took a year for Dell to admit and fix it. That just puts me off. I'll stick with my MBP 16 M1, or any Mac for $$$$ price point.
Colour calibration. Get your colour calibrator, like the xRite iDisplay series, use software like DisplayCal, it has a wizard.
I've had the xps 15 9500 since November.
It has its issues, but overall it's pretty great.
as a dell xps 9570 i can tell is full of those small problems which will drive you crazy at some point.
I'm a simple guy. I see a Sara Dietschy laptop video, I click like. 😁
5:35 Hi Sara Dietschy! That XPS upgrade video was when I found you at google and hell I was fascinated about that woman that just disassembled the XPS and updated the wifi and ssd just like I did this day. Since then, I experienced a great move to NYC, a hell of studio, your big custom PC, problems with neighbours and sound, moving to another studio which was cool too but a little long end less squary with more space but I liked it too! And so many things. Have a nice day whoever reads this
I have Dell XPS 15 (2020 model), no issues with the trackpad. Sometimes have issues with hybernating, it might be due to the dell dock I use with it.
Did the lap top come with a disc or download of the ICC file, that does the calibration for you and is monitor specific, or so Thiojoe says.
I talked about that SAME trackpad issue on my review about the 15" model from this year AND last year, smh. I sent my 2020 15" back and bought the 2020 17" and it was flawless. Then I sold that when I bought the 2021 15" and boom, trackpad ended up sucking. So I sent it back and ordered one more. Let's hope and pray this new one doesn't have any issues. And like you, have had a few XPS' (2016, 2018, 2 in 2020 and a 2021). I love them but they're always "almost" perfect.
Oh and I love Milanote!
Your videos are just so fun to watch. You could be reviewing types of dirt and I’m sure it would be awesome!!
I’m pretty sure your trackpad issue is a Microsoft precision driver issue. Try turning off the pinch to zoom option in the trackpad settings. Doing so makes the trackpad more responsive overall.
Color saturation is on point because it has a delta e value minimum of 0.2 and a maximum of 1.3 that is literally better than even the m1 max mac book pro 16
Great review! I can't decide between the FHD or UHD touch "Creator Edition". I've been pulling my hair out trying to decide.
I have a xps 15 and the flickering and problems with image the last 3 years has been insane. Fortunately it was a corporate laptop so they had to replace the keyboard and LED screen (twice). I am hesitant to get it and was looking at the Precision work stations but the Graphic card and touch screen is on this model and not the latitude or precision - sooo for video editing, I dunno what to do!!
Hopefully even for basic to decent loads of work, it doesn't heat up too much around the keyboard and wrist areas.
I used an XPS 17 from 2020 and I have the trackpad issue as well. Also, it has a weird wake from sleep bug that causes it to go to an error screen requiring a reboot.
I 100% agree with NOT upgrading the SSD or the RAM through Dell b/c it's very expensive and it is usually not the latest and greatest. Besides a brief tour of our first Gateway computer (think cows) back in the late '90s, I've only had Dell's and I LOVE, LOVE, LOVE my Dell Precision T7820 because it is a BEAST when it comes to video editing. I did run into a major issue last year and Dell really didn't step up to the plate to solve my issue and ensure I would be a "Dell customer for life." My issue was I lost one of my hard drives when Dell tried to do its updates, and it cost me about $3K to send the hard drive off to a data recovery center. But I was able to get about 80% of the stuff I didn't want off of it, and about 15% of the stuff I did need off of it. I still DO NOT do any of the Dell updates b/c they scare the heck out of me now.
You spoke about the MSI Creator laptop at the beginning of the video and I was wondering, does it have an overheating issue? Like does it just run kinda hot? Because I've been wanting to buy it but I just don't want to have a laptop that I'll be using that ends up burning me.
I use the precision workstations for my job and it works great! Now a bit more expensive but more reliable from their other lines. I just wish their laptop team would design their desktops as they suffer from a lot of problems lol
Dell desktops are not that good.
Anyone else having the issue where the 9710 is turning on by itself all the time? No matter power is connected or not...it will randomly turn on during day/night. It's brand new and did that from the start.
Happy Birthday Sara. I believe that everyone should have the best birthday that they can in this new year in a safe way and that includes you. So have an amazing birthday today.
XPS 15 9560 user. Never wakes from sleep anymore, requiring hard reset. 2 mainboard replacements. New battery just outside of warranty, no new ones available, only refurbs. Performance is garbage now. Locked out of performance settings which used to be available due to updates. Waves audio is the devil. Love the aesthetic. Grew to hate everything else. Expensive paperweight now.
Hi, thanks for your review.
One question, Apple 16 2021 or Dell XPS 17 i7 (9710). I need for graphic design work (photoshop, illustrator), video editing (premiere pro).
I 2019 I was had a new Apple but it was so hot and I sold it :(
Alo I need Adobe RGB 100% or close
When you were discussing the trackpad issues, you mentioned how in the bottom left-hand corner you get too close to the corner and the click doesn't happen
That's on purpose. I found this on the Dell forums from the XPS 17 Setup PDF:
NOTE: The top and the sides of the touchpad-8.20 mm (0.32 in.) from the edges-are disabled. This prevents
unintended movements of the mouse pointer when using the keyboard.
NOTE: The touchpad area of the computer is large and your palms may inadvertently touch the touchpad corners when
the touchpad is in use. To prevent this, touches within the 1 cm (0.39 in.) x 1 cm (0.39 in.) corners of the touchpad are
ignored if other touches are detected in the touchpad outside of these corners.
Some people complain overhead and poor battery,did you had this Issues?
The stutter at "girth" 😂😂😂😂😂
Maybe the Dell Precision 5760 (professional XPS) does not have the problems of the XPS.
Amen.. I just ordered the latest XPS 13in.
Other tech reviewer youtube channels always upload videos but this Sara Dietschy channel always have episode. Damm!!!
I had a 2019 15' XPS touchscreen that I adored (dropped it and it broke)! The 2020 xps overheated constantly it was crap! I switched to a 15' Inspiron 7501 w/touch and I love it as much as the 2019 xps model. *I also have a 13' Inspiron that I love for on the go-check those out Inspiron line