13 Reasons Why You Should Purchase An Aventon Ebike Through A Dealer vs. Online
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- čas přidán 28. 06. 2024
- In this video I give a list of 13 reasons why I recommend purchasing an Aventon (or any) ebike from one of their authorized dealers rather than purchasing directly on their website. This is based on our experience purchasing two Aventon Pace 500.3 ebikes from our local dealer in comparison to purchasing a competitor ebike directly from their website. In my opinion, there is really no comparison, and I wanted to highlight the advantages of purchasing from a dealer to help you make the decision.
Our local dealer is Better Day Repairs in Boiling Springs, Pennsylvania owned by Phil & Melody Heller. If you are in southcentral Pennsylvania, please stop by and let them know you saw Nelson Miller's video. They are not affiliated with this video in any way. They simply provided us with exceptional service and I want to give them this shoutout and naturally would want you to have the same excellent experience as us.
Be sure to check our other Aventon Pace ebike videos: • Aventon Ebikes
*Please note that the points listed and excellent experience may or may not apply to all dealers.
Chapters;
0:00 Intro
1:14 Test Drive
1:56 Lower Price
2:39 Free Accessories
3:20 Fully Assembled
4:03 Post-Assembly Test Drive
4:30 Communication With Aventon
5:21 Personalized Overview & Instructions
5:57 Insights & Tips
6:41 Warranty
7:52 Available For Questions
8:21 Maintenance & Service
8:59 Parts Sourcing
9:40 Relationship
We just purchased (2) Pace 500.3 in the awesome Basalt color from our local dealer. Love the bikes. Yes, highly recommend buyi)g through a dealer.
Agreed. My dealer didn't give me the fenders and rack, but did the installation for free. I like being able to have service there too. I purchased at Erik's Bike and Ski in Deerfield, IL near Chicago.
I am glad you posted this. I'm also a little sad. I ordered mine online and it is coming to Chicago next week. Stay safe and roll on!
I live in Frederick, Md. Better Day is 70 miles from me. I decided to take a chance on them based on your recommendation. Boy, I’m glad I did. My wife and I just picked up a pair of Pace 500.3s. Melody and Phil were super. Our buying experience made the two trips up there well worth it.
That is so good to hear of your great experience with them! Yes a bit further than me (near Gettysburg) but I think it's worth it too for this kind of investment. We are thoroughly enjoying our bikes!
Local bike shops ( “dealers”) are normally the best bet. They employ local folks, they assemble, they have parts and service and they are always (in my experience) terrific people. Count me in for “local’ whenever possible.
Just purchased an Aventon Level2 from Mojo Cycling in Spokane. They sold it at the $1699 sale price, fully assembled, adjusted to my fit including reconfiguring the head stock lower which entailed reshimming and included the first tune- up. Aventon has a great dealer in town.
Bought mine from a dealer in Trussville,Ala . ,He met the on line sale price.
That's awesome!
Also I like to talk to a dealer face to face, and try out different models to make sure I get the right one.
Exactly, that's the big advantage of Aventon over any other online only brand.
I guess it depends on your dealer. E-bikes of Colorado had the same price as online, but they required you to sign up for their "club" membership so the final price was $200 more per bike. They know you won't buy online because the state of Colorado has a rebate program that you can only get through Colorado dealers. So while you're still ahead, the dealer pockets half the rebate with their markup (the "club" membership).
I do want to support local dealers and I think the most compelling argument is that they will get parts if something goes wrong, but your argument on pricing may be specific to you.
Respectfully, your situation is the one that sounds unique, rather than mine.
My experience buying a Aventon Pace 500 3 was anything but smooth and calling Aventon customer service took 2 calls totaling 1 hr. 30 minutes! I paid over 19k out the door for the bike and am still waiting for it after 11 business days. Seems like a good bike IF I CAN GET IT!
I’m also from southern Pennsylvania. I got the adventure 2 and my mom got the 1st gen Sinch. We got them in Lancaster county area
Nice! I was just at Martin's bike shop in Ephrata yesterday to pick up some accessories, it's an unbelievably massive store after their showroom renovation.
Good tips man thanks. I'm looking at the pace.
I'm glad you like them, I hope it all goes great for you. We are absolutely loving our bikes!
I saw this title and had to comment. I did BOTH - i bought an aventon online and one at a bike shop.
I paid $500 ($2200) over the price so the bike shop could put my wife's bike together - I did mine at home in 1 hour. I felt so cheated. The bike is set up so ANYONE can assemble it. Hers included extra fenders and front rack but it was still a ripoff
Yes it does sound like you were cheated. Too bad your local bike shop did that to you, that's shameful. I suggest finding another one and calling them out in it.
I'm looking into possibly purchasing a new Aventon soon. We don't have a lot of bike shops where we live (Maui), but surprisingly, we have an Aventon dealer 2 miles away. Your video got me excited to buy the bike.
Nice, ir sounds like you could at least do some test rides and see what you think! That's a big factor for me.
You can order online and have them ship to your dealer who will put the bike together. Memorial Day sale for Pace 500.3 online saved $300 plus provided free extra battery (around $599). Fee to ship to dealer was around $150.
Interesting! With my dealer they honor all Acenton sales too minus another $100.
Great video. We haven't bought yet. But I have visited my Aventon dealer. They were fantastic super helpful folks also. Let me look, and test drive. You have sold me on forgetting the online bikes. When we buy I'll tell them about your vid. They need to send you a referral fee or something 😁
I'm really glad to hear they were so great. I heard some other comments of not so great experiences, so I guess it really depends on the individual bike shop.
I had a horrible experience with Ride1Up when I bought my ebike online. It was my worst bike purchase in 45 years of cycling.. STRONGLY suggest buying in person.
Yeah I had a similar experience with Lectric.
@@nelsonleemiller That sucks
We bought my wife's used from someone who bought from the local dealer and after 3-4 months didn't use it much. We saved $800 plus the sales tax on the bike compared to MSRP.
Nice, thanks for sharing!
Nice looking bikes just be sure you have tech support when you buy something that expensive call them find out if they really answer the phone
I don't really have to worry about that since I bought from a dealer 👍
Have been looking at Pedego, a little more expensive but dealer is much closer and i think the 5yr warranty is worth the extra $$. I do not have option on current ev vehicles to attach a bike rack, so need a dealer relatively close. Aventon dealer is about 25miles away, Pedego is about 6 miles away. Makes a difference. Plus 2yrs vs 5yr warranty.
I don't know anything about that company. I'd go check them both when spending this kind of money, do the test rides.
Just make sure your dealer matches the direct website pricing - I've seen many, like with Aventon, that will add a $200 markup. Even so, if the direct website if offering a promotion ($XXX off accessories or a discount on a second bike), the dealer likely won't honor it. However, the dealer might offer their own incentives.
For the record, I bought both of my Aventon Pace 500.3 e-bikes through a dealer in Denver. Great experience. Assembly was included and they even put on a few accessories I bought in store.
Yes you should always ask first. From the comments we are seeing some add extra, some do not.
The dealer store has to charge sales tax, does the online store?
My Aventon dealer charges a 180-dollar assembly fee plus a 20-dollar battery fee.
I'm sorry, that's obviously not how an authorized dealer is intended to work. I'd report them to Aventon.
Im about to pickup a new adventure 2 from Martins bikes in Ephrata tomorrow. Price is same as Aventon online, plus $95 assembly fee. Even the good, reputable dealers are up charging.
Interesting, I know they have lots of bikes assembled and in stock in their showroom, so I wonder what their floor price is.
I agree with most of this, and I will likely purchase and have my Aventon set up through the dealer. On the other hand, this video advise is awfully helpless in tone.
I get the point of the video, but there's a lot of helplessness built in which is the antithisis of bicycling in general. I really don't think the majority of even new riders are so helpless that they need a dealership for little things like upgrades etc.
There are very few upgrades that can't be done at home and I say this as a novice MTB rider from back in college looking to purchase my first ebike. This video assumes the owner is helpless which I can't get behind for any bicyclist.
If anything the video borders more on a plug for dealer xxxx.
Here's your cons: learning nothing about the machine you ride, having to drive and or make calls before anything gets done on your bike. Warranty paperwork? I guess? .... free add-ons? We all know the dealerships exists to sell those items. They didn't create, market, or have anything to do with the bike. That's the ONLY way the dealer makes any money. So they HAD BETTER be ready to wheel and deal and be grateful you even stepped food in the shop in the first place given the competition.
A shop is a great place to start for purchasing a new bike. But you should only gain more automny from there. Not less.
Great Vid. One question. I have the Pace 500 and The pace 500 gen2. I'm 5'9" and I have them both in medium. What size are you advertising? And how tall are you? Thanks
I believe they changed sizes with the latest models, only Regular and Large are size options. I am 5'-11". The step through here is a Regular and the step over is a Large.
@@nelsonleemiller Thanks!!
Your inseam matters more than your height
My dealer doesn’t have a lot of Aventon in stock and try to upsell you
Girlfriend and I have the same two bikes ace 500.3 purchase hers first at a dealer and I purchased mine 4 months later online Black Friday special she paid $1,800 for hers I pay $1,400 for mine very easy to put together very well put together no need for a dealer but I did go the dealer way the first time just to get a little input. But to be honest not necessary. Oh and by the way I decided not to put the fenders on mine I think it looks a lot better It's the stepover version My girlfriend has the fenders step through version looks good with the fender step over does not in my humble opinion
Thanks for sharing! That sounds about right with the vendors based on whether it is step over or step through.
our local dealer had a $100 up charge over the on-line price, which was for ‘assembly & prep’ it took 1/2 hour to assemble the pace 500 and 5 minutes to unpack the sinch.2, so not such a value for me to go with the dealer…
That's crazy, they are taking advantage of their customers.
@@nelsonleemiller dealers are allowed to do this. margins on these bikes are small, bike shops will warranty them for you which takes time, it takes time to build them in the shop and guarantee it's safe. worth the extra money. your local bike shop is undercutting themselves. that is not the norm
if you have it delivered to the dealer for assembly, you are paying $180 extra that goes to aventon and not the dealer
Not all dealers do this. The one I used in Denver (eBikes USA) matched Aventon's direct pricing but not any specials (discounts on multiple bikes or accessories). The bike was fully assembled and tested before I took delivery. They even helped me get it on my bike rack (which I also purchased from them). I had no problems purchasing accessories for the bike through them since they really earned my business.
I decided on Aventon through online ads and research, after about three months.
From there, do I visit/call dealers to ensure they have what I am interested in?
I ordered online - LIKE THE DEALER WOULD - and the options were free delivery to my house or $180 delivered to the nearest bike dealer, (not Aventon) who assembles it and calls me to come get.
I went to the nearest Aventon dealer and they don't have the model I wanted and they griped about Aventon's customer service.
The dealership where I am picking it up has the area cycling legends status, so I hope they are good.😊
I'm not clear on the intent of the comment, so not sure what to respond here. I'm surprised you would have had to pay shipping. I also see a misunderstanding about dealers - they don't just ship to them, they are authorized dealers.
@@nelsonleemiller - just that going through a dealer around here would be frustrating because Aventon dealers in the area are not very well stocked right now. 🤓
Neither is Aventon, they are selling so many they can't keep in stock. Not a dealer issue, just a good bike issue.
@@nelsonleemiller - my one week delivery was prompt. Free second battery took a few more days.
What if my dealer sells online?
I'm not sure what you mean.
@@nelsonleemillerI purchased from a dealer, online. 🤷♂️
A local bike shop who is an Aventon dealer?
This doesnt really help when you live in a small town without any dealers? Lol. Seems like most e bike brands are in CA.
Look on their website and find the closest dealer. I live in the middle of nowhere and it was sonly 40 minutes away.
My experience with my local Aventon dealer was extremely negative. First, he didn't have any Aventon bikes on hand to test saying they are so popular they sell out every week before the weekend. Fair enough, so when will you get more? No idea, it's a random day each week. Ok, so can I place an order through you? No, we aren't set up for e-commerce. Ok, can I call the shop and have you order for me. No. Can I tell you what I want and you hold it for me? No. Can you give me a call when you get more bikes in from your weekly deliveries? No. The guy made no effort whatsoever and literally told me to just try dropping by on random days during the week to see if he had any Aventons. This was the OWNER of the store.
To be fair, Aventon e-bikes are very popular. I live in Colorado Springs and none of the shops (even Aventon dealers) have them in stock. I had to travel up to Woodland Park (30 minutes) to a shop that had a previous model just for a demo of something similar. That shop told me they could order it for me but it might take several weeks for it to arrive. Several shops in Denver had them in stock but were charging $200 above Aventon's direct pricing. My backup plan was to order via Best Buy and have their techs assemble the bike for me - that would have been a 2 week wait. I found the largest Aventon dealer in Denver (eBikes USA) and they had them in stock and matched the Aventon direct website pricing and that included assembly. I could order directly from the dealer's website and they gave me a call within a few hours to tell me when I could pickup the bike (same day). I enjoyed the process so much that I purchased 2 bikes from them.
@@JasonTaylor-po5xc I don't fault the guy for not having them in stock, but his complete unwillingness to provide any avenue for buying from him was strange. I went to a different Aventon dealer nearby and had a much better experience. He had bikes right there, offered me a test ride, and said they honor whatever price or deal is currently on the website. Completely different experience.
Sounds very strange. I would bet he isn't legit.
Yeah, try this in the southwest you guys have a rather large population in your state in New Mexico does not
It looks like you have at least 8 or 10 dealers in your state.
@@nelsonleemiller I'm seeing 3 and they are 85 miles away. One is closed
I'm seeing a lot more. 85 miles is not bad, that's pretty good for an ebike dealer.
That's if you SETTLED for an Aventon 😎✌
What a strange comment 🤷♂️
@@nelsonleemiller yes.. Dealer sold bikes limit a person to about 5% of all choices available however.
Okay, and those 5% are most likely the top 5% of all ebikes available.
@@nelsonleemiller and you take your bike in for a $100 check up and they say it's fine.. We tightened 2 spokes and oiled the chain. Not necessary to buy from a dealer in 2023
I'm unclear in what point you are trying to make, but if you don't want to purchase from a dealer, please don't. You have my blessing to do what you want 😁