How use Texecom Wintex - creating an account & connecting to the panel

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This is our quick guide to how to use Texecom's Wintex software, including how to create an account and then connect it to the panel. Connecting to a panel is often an issue, so this video provides troubleshooting tips on how to fix Wintex problems and get your Texecom alarm commissioned using their software.

[@victorpits7035]

Good day, I have an issue with my Texecom Elite 88 security system. I am unable to arm or disarm it using the Texecom Connect app on my phone. Has anyone encountered this problem before? Can you please advise on what could be causing it? Thank you in advance.