Closing Respectfully | 5 Minute Sales Training | Jeff Shore

Why does closing make us feel dirty? Jeff covers how to steer clear of manipulation when closing and make it human focused and respectful!
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For years, closing has been taught by "experts" as all about manipulation. It's like saying "Hey Mr. Customer, I think you're stupid enough to manipulate you into buying my product." That's not what sales is about! In this 5 Minute Sales Training, we're going to talk about how to close respectfully using trust, understanding and persuasion. Let's bring the people factor back into sales closing!
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Jeff Shore is a highly sought-after sales expert, speaker, and author. For over three decades his innovative and real-world selling strategies have helped train sales leaders all around the world. Jeff’s unique approach to sales is informed by understanding the psychology of why people buy. Once you understand why people buy you can reverse engineer your sales style to meet the needs of the customer.
Unlike some sales trainers, Jeff teachers his sales professionals to abandon scripted sales presentations, obnoxious closing lines and other antiquated “used car salesman” techniques in order to make meaningful, emotion-centered connections. Unsurprisingly, these sales strategies really work: last year, Jeff’s residential real estates sales training clients sold over $25 billion in residential real estate. If you are a sales manager or executive looking for ways to increase profits, better train your sales team or simply just “level up” in your current market, Jeff’s leadership training methods are going to get you there.
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00:00 What image does "closing" bring to mind?
00:24 Closing can be respectful or manipulative - you choose
01:11 There is a scale - manipulation to yielding
01:54 Respectfully pushy
02:44 Finding the sweet spot
04:29 The three part model
#SalesClose #ClosingTheSale #SellingRespectfully