25 Most CONFUSING Things About Disney Genie Plus: Our Tips to Stay Sane at Walt Disney World
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- čas přidán 1. 06. 2024
- It's not just you, Disney Genie Plus is REALLY confusing - even for people who visit Disney World all the time. This video will show you the most confusing parts of the service and break things down step-by-step and screen-by-screen so you won't be confused on your next Walt Disney World adventure.
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ABOUT THE EARS
Stitch ears in this video were purchased in the parks, but we removed the bow. You can still get them in most of the shops as of April 2024 when this video was uploaded
Hello Rob and Erick, noone is explaining Genie+ better than you are, thanks a lot for this amazing and educational video.
Thanks so much, Timea! I'm so glad that you enjoyed it. 😊
Recommend a follow up video: 2 Genie + strategies: booking LL's for "right now" versus stacking them all day until you have 4-5 back to back in the evening (up to 7 if you have Individual ones booked too). We have done both and there are definite pros and cons for each strategy.
What’s the cons? Theres only 1 ride and a meet and greet in the morning I want at Epcot but that seems like a good plan for after nap time
The person playing the slots will always get more done more quickly. That's not to say stacking isn't a good strategy, too - it's just that it is better for very specific scenarios where you want to focus on other things earlier in the day. If your plan is just rides and attractions at one park, you are always better off playing the slots than stacking. We could do a video to illustrate the point, maybe. Thanks for the suggestion! 👍
Rob, I thought you were giving us a real hot tip with ToT! 😂😂
Wouldn’t that be an awesome Easter egg? I think they should do it on April Fools Day one year. If they did it all the time, Tower would be truly terrifying with all the people trying to book rides everywhere. 😂
This was the BEST and most HELPFUL video
Rob, you are the GOAT! I am so glad to have found your videos.
Amazing summary as usual, covered all points with the best explanations and tips. Thanks!
your sites amazing Rob and Erick, keep up the great work, we are 2 weeks out of our Disney/universal trip, you've been a great help! Thanks so much!
This was an excellent overview! Thank you!!😊
Thanks Rob. Watched so many of your videos. This is yet another great one. I thought I understood it all and yet you have found many great tips that will help me for sure.
You’re the best! I’ve seen all your earlier videos and used your tips very successfully on my last 4 visits and kind of thought I’d reached the point of knowing everything about Genie+, but I learned quite a few helpful fine points from this great new video! Thanks so much! I will be sharing it widely!!
So so good!!! I leave Thursday so this was perfect timing! Thank you Rob and Erick!!!! :)
😊very helpful and detailed great job!
Thanks Rob, excellent video! The more I watch your channel the more confident I believe I am in using Genie+.
We have a trip coming up later this year. Will watch this video again before we go.
Really appreciate all you do❤
This video has answered every question I had! Great video!
You guys are the best at explaining genie+. Thanks so much for this video. Definitely using these tips when we visit the parks this summer.
Phenomenal video. You do the absolute BEST job describing how to use this service! Thank you.
Coming to disney soon from the Uk and couldn't have planned without your help, so thank you!
Thank you! Your videos are making me less stressed about my upcoming visit
Just completed our first day at the parks using Genie + and more importantly the Genie Slots.... it works so so well... we had lots of luck but never would have known about it if it wasn't for your tips 😊.... we're staying in Saratoga and on our back to our room passed someone I thought was Rob but chickened out saying hello!!
I like that it just tells you when you can book next LL and I set timer. Takes the thought process out 😂
I love your videos. Thank you !!!
This has been an incredibly helpful video. Thank you. We are coming next month and plan to use Disney+. It’s our first trip and we are super excited. The tips on here have been invaluable. Thank you so much.
Love the random Disney facts, please keep them coming! Love the new video, thanks for kicking off the weekend right!
Thanks so much, Brian! We are so happy that you decided time start your weekend with our video! 😃
This was one of the best videos I have seen about Genie+. Thank you so much!
Very helpful! I was an expert prior to Covid and all changes made through me. Now that I was voluntold to set my family of 15 up I feel a little better.
Great video- thanks
You’re the best! Thanks!
Absolutely amazing❤!
This video is a MUST watch if going to Disney. EXCELLENT!
Heading to DW in a few weeks...so much information online however, this was SUCH A BREATH of fresh air and knowledge! The way you explained was SOOO helpful!!! THANK YOU ROB AND ERIC!!!!!!
Excellent video!!
Unbelievably helpful and high quality videos. thanks for all you hard work filming and editing these masterpieces.
Thanks so much. I feel so fancy now that you called our videos masterpieces. 🎩👨🎨
Great as always
Rob and Erick: I've been watching your tip videos for a while now and finally tried them out this week while visiting WDW. I had my first extremely productive multi-park day using Genie Plus and won the slots for Na'vi River Journey, Tower of Terror, and Frozen. Your tips are the best out there. Thanks again!
Love watching your videos and seeing Erick more! We went last year during Spring Break, and we crushed Genie+ and got on all the "big" rides because of your tips and tricks!
We are going back in August this year. I would love to see stragey for Genie+ that the rides are close together in the parks. I dont know the lay of the land so much. If I knew what rides were close together, that would be awesome. With that knowledge and playing the slots, that would be a winning combo for sure. As you know, time is so precious in Disney!
Hi Catherine! This videos are our "Practically Perfect Day" videos. We focus on booking rides that are close together and taking your time to enjoy the parks. Hope you find those helpful!
@@EarScouts will definitely check them out! Thanks!
Thanks for another great video! As much as I consider myself to be a "Disney Expert", you always tell me something I didn't know. Thanks for all the hard work guys!
You are definitely a Disney Expert - thanks for supporting what we do and sharing your knowledge with the Ear Scouts community. We really appreciate it! 😃
Best channel ever!!! Yes, I love Disney random facts ❤ keep it going
Aww - thanks so much! ☺️
I found Magic Kingdom the most difficult to navigate, especially with genie plus. 😔 All of the other parks, this system & these tips worked seamlessly!
Thank you I travel there in 5 days and super helpful
Wow the redemption explanation was definitely needed!! Been there wondering if it would take other attractions booked - great points as usual
You are the best at genie+ explanation!
You are a great teacher!
Like always, so useful. Thank you dear Eric.
More please…😂
Another helpful video
Hi glad to you please keep on posting
Thank YOU for watching! 😊
Just got home from a 4 night stay at WDW. Your videos are so helpful and entertaining, just like Epcot Centre used to be. Infotainment. We used G+ in MK and got 10 lightning lanes. It’s all about that strategy. In Epcot got all 3 of the big ones. Remy, Frozen and Test Track. Thanks for all your joyful and informative videos.
Yall made my morning 😀
Aww - thanks! ☺️
I wish I had this video 2 years back when I booked Genie for the first time. It would have saved me some time at guest services.
These videos are so helpful! Thank you! We are going in a couple weeks. Please make a video doing HS and Epcot in the same day with Genie+. Which park would you start in?
That's a tough one. Right now, I would start in Epcot so I could book the VQ for Guardians in the AM and watch Fantasmic! at the end of the night in Hollywood Studios instead of Luminous over at Epcot. If you haven't seen either one, I'd say Fantasmic! is better.
Love your videos Rob, wish I had see you while I was there. I rode Star Tours 4 times this week and I got Ashoka ending each time, her projection in the middle 3 times and Andor projection once. Never got to see Mando.
Hello! I’m sorry we missed each other. I haven’t seen Mando yet, but Erick saw him once. I hope to see him soon. I haven’t watched Erick’s footage yet because I don’t want to spoil it for when I see it for real. 😅
My goodness Rob, I don't know how I missed this video when it was posted. With all of Genie+ videos you've posted, and I've watched, this one has helped me the most. It may be that since I watched your others, and used your tips at the parks, I understand the details better. Once more I thank you and Eric for taking time to help us. You know, I think it was easier for me to get my college degree than it was to understand Disney Genie+. 🤣
Thanks for the video! I’ve being watching several videos in prep for my family trip on July, but yours are the best. 1 question: the individual lighting lane, if I tap on it, it counts as the most recent lightning lane so I can book a new one? (I.e: I book tron, through individual lighting lane, and go there and get the ride, would it make me the lighting lane selection available in genie +, so I can book another one?)
Another home run! Ear Scouts giving us the working knowledge to maximize Disney Magic ❤ Thank you Rob and Erick!
Thanks, Bob! Hope y’all are doing well. 😃
I really like the way you present the information you are providing. I have an idea that I think might be popular with folks. You clearly know your way around all the Disney parks and I'm thinking that it would be helpful if someone (you) made videos that provided novices (like me) with some ability to navigate within each park. I don't get to spend much time there and when I am in the parks I almost always feel lost. Feeling lost is not a good feeling. Your videos have made me feel more comfortable navigating Genie+, now I need to get comfortable navigating the parks. I am trying to study the maps in advance of my next visit but I was thinking perhaps you could teach folks how to navigate the parks just like you teach us to navigate Genie+. Thanks so much.
Your the best Rob been watching u for years&your still teaching me new things.
1. Can you book LL at your 1st park while holding a 7am LL at a 2nd park?
Do u have a vid on how to set up my day for park hopper if i wanted to set GoG vq, LL remy, iLL tron?
Hello Rob. Great video by the way. My family is headed to Disney next week and your videos have been a huge help. Just one question. Can I book/pay for an individual lightning lane like ROTR while I have another ride like Slinky Dog in the Q, or do I need to wait until the two-hour window is up? Thanks again.
We leave in car to Disney World tomorrow, so great timing with the video ! We are on the fence if we are going to do Genie+. Instead, we are planning on doing the after hours event at Magic Kingdom Monday. Less stressful, and should be a great date night for me and the wife. Your videos are so well done and informative.
Hi Scott - that’s so exciting! I hope you have a great trip. I also think that’s a good plan. After Hours at MK is a lot of fun and it’s a lot nicer than having to book everything and structure your day around the luck you get with the Genie. You’ll have to let us know how it goes! 😃
Hi, I enjoy your videos. Do you have any insight lightning lane and rider swap?
We'd be a party of 5 (2 adults, 2 kids and one 2 yr old) if we had a lightning lane can 2 of us have to tap in first or do we have to set up rider swap? Not that it would happen at every ride but there are a few.
Thanks for the help! Do you have a video that shows the process of booking and ILL with screen recording? Can you pick the return time for an ILL or is it like Genie+ where you have to "play the slots" to get a time that works for you? Thanks!
Great video I wonder if you can book lighting lane for the evening time
You can - Lightning Lane return times are available right up until park close (but not during Extended Evening Hours). Just make sure you book your last ride at least 30 minutes before the park closes because they shut down the ability to book at the very end of the night.
@@EarScouts OK thanks for the good advice
We just got back from WDW. I watched Rob several times before I went in November but I was more careful before this last trip. Thanks to these videos, I got about 4 more lightning lanes than I would have gotten on the rides that are the hardest to get. This guy knows his Genie + stuff. Play those Genie Slots.
🍀🧞♂️🎰😂
Thank you, so helpful! I have a question... back in the days with fastpass you could modify, pick the most early time showed as a suggestion and repeat that process until you had the time you wished for. Is that still the case? Do you get the first available at the day at the slots or is it still like it was?
It will always show you the earliest available time. You can book a time and keep modifying it to try to get an earlier or later time, but each time you refresh, you will always see the earliest available time. Unfortunately, there is no way to configure it to show later times, you just have to keep checking and/or refreshing until later times pop up. Does that answer your question? I'll be honest, it's been so long since I used FastPass+ now that I think I often mix things up with how Genie+ works.
Thanks Rob!! Super helpful as always. 42 days til we’re back! 🐭
Woo-hoo! Almost here!
Decades ago when I was a personal trainer…one of my most effective techniques to get people to understand how to do a move properly was to show them HOW IT COULD GO WRONG for better perspective. And you did that SO EFFECTIVELY in today’s video!!!!! Excellent evolution on teaching us Genie plus Rob! Thank you!!
Thanks, David! Also, I'm a pro at doing exercise moves incorrectly. You might say I'm naturally gifted in that department. 😅
Can you get a lighting lane at 7am and then the 2 hours goes by and at 9 you can get another one? Or does that 2 hour cooldown start when the park opens
excelente!! como todos los videos!!
Muchas gracias, apreciamos mucho tu apoyo a nuestro canal 😊
12 days to my trip. Thanks for all the great tips!
Woo-hoo! 🥳 Thank YOU for watching.
Great video! You are the best blogger I've seen to describe Genie + in ways we can all understand, including all the pro tips and tricks! Thanks to your description of the refresh button as a slot machine, we have come to love playing the Disney Genie Slots as a game rather than see Genie Plus as work or frustrating. Sometimes I play the slots while waiting for an appointment, even when I'm not going to the parks (just to see the return times change to earlier)! One thing I might have missed in this video, did you mention how on the modify screen you can lose the better time on the "Confirm your party" screen? That's important. One other pro tip: (at 45:00) when you remove someone from your party on a LL, it changes when that person can book again, which can throw that person off the booking schedule that the rest of the party has, which can make it tough to book future LL's for the whole party. That happened to us, so we just kept everyone in the party and had the person who didn't want to ride tap in and then meet us after the ride (which admittedly is a pain for rides with 2 tap points). Thanks for putting these videos out!
I love that you play the slots when you're not at Disney World. 😂 I sometimes do, too. As for canceling someone from a LL, that should only affect their ability to book with the rest of the group if you choose to book something else for them. Otherwise, they should immediately be free to book (assuming the ride they were canceled from was the most recent ride booked) and everyone else is free to book once they all tap in. For cases where you are using the 2 hour rule and you remove someone, they just need to wait until everyone is free to book again and then all book together. If it worked differently than that for you, it was likely an error and a Cast Member at the blue guest experience umbrellas should be able to sort it out for you. Thanks for watching! 😃
Sent this video to my sister. She’s headed to Disney World in May and said this video was super helpful. 😊
I’m so glad to hear that - thank you so much for sharing! We really appreciate it. 😊
Thanks for the video! Can 2 people from the same party be logged on at the same time, say 7am (either same account or individual accounts), and going for the same LL to increase chances of getting better time for that ride?
Excellent help! Ear Scouts to the rescue!!!😃
Great video
Thank you! 😊
Thank you for making this video. We recently went to Disney World and I couldn't figure out why the genie + system didn't always let me book another selection after we tapped into a previously booked selection. Now I know!
Great video. The one thing I'm still not sure of is "for the Individual LL is it 2 per park per day (if you Park Hop) or is it 2 total per day no matter how many parks you go to that day"? Thx
24:00 THANK YOU! I did not know you could do that, and I have done several trips to WDW successfully using Genie+ without knowing that. But it was always a frustration that I couldn’t pin selections to the top after park hopping. Wish I would’ve known that before, but at least I know it now
Thanks Rob, your explanation is amazing. But I just have one more question, in the part you explain the third way(when not recent lightning lane expired). Can I book one ride when I taped in star tour( at 1:35pm) and book another one after this window expire(2:35pm)
Say I edit my riders for a particular ride from 7 riders to 4 riders. When I go to book my next ride will it default back to 7 riders or will it be the 4 riders from my last selection?
Love it! Nothing like a new video to sip some coffee to. I always rely on your tips and tricks for genie+, can’t wait to enjoy this one as well! Thanks for the awesome content!
I do love a good cup of coffee and watching some of my favorite CZcamsrs, as well. Glad to hear that you feel that way about our videos! ☺️
Hello Ear Scouts, we're from the UK and absolutely love your videos. You helped make our first family Disney visit in Feb the best it could be.
One gotcha we found with Genie+ was to make sure you pay attention to any time changes between clicking on a return time, then confirming it on the next page. We got caught out not paying attention and accidentally moved our time to later in the day 😢
You can go to the cast members under the umbrellas and they will help you correct your user error. Of course it’s up to their discretion, and they can say no, but I’ve never had problems (just be polite)
I love this and feel better for our upcoming trip! This will be our first time. I still do have a question, how do you stop to enjoy Disney without feeling like you’re running from ride to ride if they are on opposite ends of the park?
We did a series of videos called "Practically Perfect Day" where we focused on balancing Genie efficiency with enjoying the parks and did a lot less criss-crossing. We offered some tips in those videos to help with that. In this video, I was really just choosing rides that would allow me to show certain things about using the service. I definitely wouldn't recommend following my path in this video unless your goal is to create confusing Genie situations. 😂
Any chance you could a video about DAS services ?? I haven’t found one that would be similar to the detail you provide your viewers.
Absolutely most helpful video!!!
Thanks for the great video! If I plan to park hop AK then to HS and only want to use my LL for HS do I need to buy the multi park option for genie plus or just buy it for HS even though I will scan into AK first?
I don't think so. It always gives me the option to purchase for any of the 4 parks or the hopper - even when I have a park pass for a specific park. So yes, you could just buy HS and start in AK.
@@EarScouts Thank You!
Love, love, love all these tips and tricks. Question: If me and my husband will be together, should we create and sign in to 2 different app accounts, but link them? Reason I'm asking, if we are both refreshing (Disney slots) and trying to get better times, but we are both signed in on our phones to the same account, are we canceling each other out or will it not work for some reason? Hopefully that makes sense. TIA.
Hi Kelly! I think it is always best practice to sign into different accounts that are linked together. Even then, it is possible to cancel each other out, but I have found that more recently, it seems to be more tolerant of multiple people booking at the same time and as long as one of you doesn't "confirm" the LL, it won't usually cancel the other time like it used to.
I have a question about virtual queues. Does it matter how large your party is? I will be traveling with 7 others. Should we be breaking into 2 groups for this?
I have a question but it’s not related to this video. I watched one of your other videos about a different entrance to Epcot the international gateway I believe it was called. Is it possible to get to that entrance while staying at port Orleans riverside? I wasn’t sure if you can drive to a different resort in the morning to catch a ride on the skyliner
Hi Greg! The only way to use Disney transportation to get there from Port Orleans would be to take the bus to Hollywood Studios and then take the skyliner, boat or walking path over to Epcot. You could also get a Lyft to take you to Boardwalk and then walk over from there. Hope you have a great vacation!
Hi Rob, we are at Disney World for 3 days this summer with a family of 5. I'm a little concerned that we might get bad time slots for the main attractions (people >=4). My question. If I play the Genie + for one person (instead of the same for 5) and a good time is shown down, does the time Change during the process if I increase the number to 5 people? In your videos it looks like you can still adjust the Paries afterwards. Do you have any experience of whether this works and whether it might give familys an advantage? Kind regards from Dortmund, Sebastian
Hi Sebastian! Changing the members of your party takes up precious time, so if you are playing the slots for a very competitive ride, the slot you found would be gone by the time you adjusted the party. That's why we suggest editing your party before you start playing the slots so you don't lose precious seconds when trying to book. It's always best to try to book everyone together all at once and split the party as a last resort. Hope you have a great trip!
@@EarScouts That answers my question, thanks Rob :)
Is G+ worth it if you arrive at 3 pm for Magic Kingdom?
Super helpful vids!
QQ - You say "After you tap in at the most recently booked LL".
Just wanted to clarify the recently part. So lets say I booked LL #1 at 7 am with a return time of 11:15 am. Then I booked LL #2 at 11 am with a return time of 7 pm. When I tap into LL #1 at 11:15 am, I will NOT be allowed to book LL #3 since what I tapped into isn't my most recently booked LL (that would be LL#2). Is that accurate?
Also, is there any way to see how many LLs you did and in what order you got them from a previous trip? Maybe somewhere in the mydisney app or website?
Thanks in advance!
Hello! Yes - that is accurate. Thanks for watching! 😃
So do you have to purchase genie plus as a separate transaction BEFORE you can book a lightening lane or does the booking of the lightning lane just assume you are buying genie plus?
You have to purchase the system before you can book anything, and definitely do that before 7am
Yup - as Jerry said, you have to purchase first and as of now, you can purchase starting at midnight on the day of your visit. But we usually do it around 6:45 or so. Thanks for watching! 😃
If I don’t have a magic band does the app give me a code or QR code or something to scan at lightning lane?
When you get one of those "bonus ride" can you use it in a ride that you already rode or has it booked for later? For example if I want to ride slink 2x that "bonus ride" works? Thank you
Good for any ride on the list at any time. No restrictions and no link to previous rides or LLs.
And yes you can rebook that same ride, if it is available.
Couldn't have said it better myself. Thanks, Amber!
Just spent a magical week at Disney, got my picture with Mickey but was really hoping to get one with Rob too so I could thank him in person… it was our first ever trip and we scored every single ride thanks to his amazing videos!
I'm in the parks a lot, but not as much as the mouse. 😂 Hopefully our paths will cross next time you visit!
What happens if you book a lightning lane during the grace period after your return time has passed (and less than 2 hours after you booked that lighting lane)? Do you lose that lightning lane that was in the grace period?
Also, if you get a bonus lightning lane because of a booked lightning lane, can you still book another lighting lane for that attraction? Or are you considered as having used that lightning lane for the attraction that day?
These are great questions. Once a ride has entered its “grace period” (aka, it expires 😅), it will remain in your My Day view and CM’s will still see it when you scan in at that attraction unless you choose to cancel it. Note that it will not let you rebook that attraction unless the existing one is cancelled (though I’d suggest just trying to use it as-is rather than canceling and rebooking). As for the bonus - I remember there being something funny about this scenario, but I can’t remember the specifics. It has only happened to me once and it was on MMRR. As I recall, it wouldn’t let me rebook MMRR after I used the bonus I got from MMRR to ride MMRR. But if I had rebooked, ridden with the booking and THEN used the bonus, it would have worked. Again, I’m not 1,000% sure of my memory on that one. I’ll try to remember to test it. Thanks for the great questions. 😃
Sorry total newbie headed to Disney world and don’t want to mix this up. How do I put my wife and 2 kids on my genie account? Do they have to download the app or is there a way I can put them on mine?
Hello! You can actually do it either way, though I would recommend everyone set up their own account - especially if you plan to return to the parks and/or play some of the interactive games in the app. We talk about this in our MagicBand+ video. It is also helpful when other members of the family can pitch in to book Virtual Queues and Lightning Lanes.
Yall rock! Love your videos!
The Genie slots were helpful in Magic Kingdom/Animal Kingdom! For Frozen and Ratatouille not so much lol
Is it different to use Genie+ with a family of 5 or more? Is it harder to get better times?
Hi Logan! In my experience, 4 is the magic number. Once you go over 4, it gets noticeably more challenging. We experimented with this using two phones where each was set with a different party size selected and we refreshed them repeatedly at the same time. For less popular rides, there was no difference, but for the most popular rides, it was dramatic when you went over 4 - especially later in the day.
Rob & Eric, thank you so much for your amazing videos. You explain this content so well. I am curious about one thing, we will have a 6 year old in our party who will not want to ride things like ToT. The other 3 of us likely will. Can we book a LL for ToT for 3 of us and then ask to Rider Swap when we check in to our LL? Can I ride with Miss 10 year while Dad waits with Miss 6 years and then can I wait with Miss 6 years while Dad rides after me? Can Miss 10 years ride with Dad for a second time?
Hi Emma! In this scenario, I'd recommend going ahead and booking for everyone so you don't need to bother with changing the party up before booking. Let the Cast Members at the LL entrance know that you will be using Rider Switch and then your 10-year-old would get to ride twice - once with mom and once with dad. Just make sure that the littlest who isn't riding either still taps in at both checkpoints if you go through the full queue or that you cancel her lightning lane so she's ready to book with the rest of the group. Even if she doesn't want to ride, she may enjoy experiencing the queue and pre-show and I have seen where that was an option for folks doing Rider Switch on that ride.
Thank you! That sounds like a great plan.
Did they start reseting the 2 hour cool down to random cool down when you modify a lightning lane?
Past few days I've had this happening...
Modifying my stacked LL has been changing my when I can book time. It didn't use to do that, my when I could book would stay the same after I modified a stacked LL
Did you change your party at all? This happened to us when we removed someone from our party who did not want to ride the ride.
Ooh - that’s a good tip to mention. I hadn’t even thought about that.
I have not experienced an alteration to the cool down time when modifying (thankfully), but what you may be seeing is what we mentioned after Tower of Terror in this video. Let’s say it is 1pm and you have a Lightning Lane for 1:30-2:30 that you just booked. Your displayed cool down time would be 2:30 because it is actually showing you when that LL would expire. Then, if you modified that to be Slinky Dog Dash at 7pm, your cool down would change to 3:30, because that would be two hours after you booked the initial ride. Does that sound like a possibility?
Rodney Dangerfield Genie is the most apt Genie imitation to sum up the Genie Plus confusion lol, Good Choice!
That guy gets no respect, I tell ya. Thanks for watching! 😃
@@EarScouts “I get no respect. The way my luck is running, if I was a politician I would be honest.”
@sonsofstretford3866 😂