Boeing's Plan To Build Better 737 MAX Planes

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  • čas přidán 3. 07. 2024
  • Elizabeth Lund, the senior vice president of quality of Boeing Commercial Airplanes (BCA), shared the company’s plans to make its Boeing 737 MAX assembly line safer and more focused on quality. The information was shared at a media briefing at one of the company’s sites. Interestingly - and unfortunately - Lund’s statement on June 25th included statements that resulted in the National Transportation Safety Board (NTSB) sanctioning Boeing for disclosing non-public information. In this video, let’s take a deep dive into Boeing’s plan, the information shared, and how it found itself in more hot water with the NTSB as a result!
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Komentáře • 119

  • @Vikseemungal
    @Vikseemungal Před 22 dny +48

    'One piece of paperwork shocked management' meanwhile management moved a whole state so they don't have to deal with the engineers face to face.

  • @dprox4933
    @dprox4933 Před 22 dny +58

    Quantity over Quality

    • @2adamast
      @2adamast Před 22 dny +4

      They know that focusing on quantity didn't give quantity, I guess they search quantity by focusing more on quality now

    • @rockets4kids
      @rockets4kids Před 22 dny +1

      This applies to bull feces as well.

  • @simonchan5303
    @simonchan5303 Před 22 dny +42

    The muddy water is getting even more muddy now 😂

  • @AshrakAhmed
    @AshrakAhmed Před 22 dny +44

    So they had a different plan before for 737 MAX?

    • @bp900
      @bp900 Před 22 dny

      Yeah but someone copied the the plan labeled incompetent and distributed it to various teams

  • @claycassin8437
    @claycassin8437 Před 22 dny +19

    Step one: make sure there's no leftover bolts lying on the floor.

  • @sundragon7703
    @sundragon7703 Před 22 dny +5

    All Lund's dog & pony show did was "pass the buck" and "wash hands". The door plug incident was a symptom of larger issues. Focusing on a symptom does not fix the problem(s). [History note of a reason of how the plane maker ended up here: Boeing offered their most experienced people early retirement to reduce overhead. Metaphorically, Boeing cut-off an arm to lose 15 pounds.]

  • @heylookarealdinosaur
    @heylookarealdinosaur Před 22 dny +9

    Dealing and complying with regulators is a core part of any executive's role, regardless of how asinine the rules may be.
    That these executives did not simply say "We cannot comment on any ongoing investigation. Boeing is confident in the design and airworthiness of the 737 MAX" is a fireable offence.
    Honestly, the NTSB should have stopped sharing information with Boeing when they refused to make the employees who worked on the door plug available.

  • @cabottaxi
    @cabottaxi Před 22 dny +16

    What about the ones that they have already built. Are they substandard ?

    • @TheKolian1996
      @TheKolian1996 Před 22 dny +4

      I hope so. If the absence of the door mid-flight were a standard, that would be hilarious 😅

    • @CheapBastard1988
      @CheapBastard1988 Před 22 dny

      There would be a Service Bulletin once the improvement is finalised.

    • @authenticNL2
      @authenticNL2 Před 22 dny

      ​@TheKolian1996 seriously?

  • @todortodorov6056
    @todortodorov6056 Před 22 dny +10

    ".... shared the company's plans to make its Boeing 737 MAX assembly line safer and more focused on quality." That should be doable, perfectly doable. Taking the starting point into account, even if you put a 10 year old to manage quality at Boeing, things will improve [as long as management does not insist that "quantity is our number one priority"].

  • @recurse
    @recurse Před 22 dny +3

    Is the plan to tighten all the bolts?

  • @montanausa329
    @montanausa329 Před 22 dny +5

    Build better so you weren’t building the best you could before?

  • @Gerhardium
    @Gerhardium Před 22 dny +3

    Are they having AIrbus build them?

  • @gustavlantz
    @gustavlantz Před 22 dny +10

    I might be missing something. But why would you hire a retired Navy admiral as a consultant for quality work on commercial planes? I dont see a correlation? Is that really the best consultant for the job?

    • @Andygarrett357
      @Andygarrett357 Před 22 dny

      Maybe he was a navy pilot so knows something about airplanes?

    • @christopherwarsh
      @christopherwarsh Před 22 dny +2

      Military stuff in general is pretty good about making steps… lots of steps.

    • @FlyByWire1
      @FlyByWire1 Před 20 dny

      I believe the one they’re hiring had years of experience in quality control with military planes. The parts and assembly lines are not drastically different between commercial and military aircraft.

  • @MollyT-zk4ch
    @MollyT-zk4ch Před 22 dny

    I used to go through the parts that came in make sure they were in good shape and every step of the way we would quality control anything built. I’ve found so many mistakes and pushback from supervisor it was a disaster how they do not want to help make a perfect, assembly.

  • @mpetry912
    @mpetry912 Před 22 dny +6

    until they fire the entire mahogany row, claw back bonuses and clean house top to bottom nothing will change. The max has cost BA over 20 Bn not to mention damage to the brand and reputation. Meanwhile Calhoun gets a golden parachute worth 40 million. Looks like Ms Lund is already off to a great start. PS the fines they pay are tax write offs.

    • @bp900
      @bp900 Před 22 dny +1

      And move the execs back to where production happens

  • @Inerturn
    @Inerturn Před 22 dny +5

    There finally improving!!!

    • @jennyjohn704
      @jennyjohn704 Před 22 dny +2

      Nope. Nothing has changed at Boeing and for the foreseeable future, nothing will.

    • @claycassin8437
      @claycassin8437 Před 22 dny +2

      Where there?

  • @buckshot6481
    @buckshot6481 Před 22 dny +1

    So you're saying Boeing plans to, uh, Build back Better ?!
    Well we know how that works 😂

  • @nobodyclose8972
    @nobodyclose8972 Před 22 dny +8

    You want to be safe, a shareholder wants returns, only one can win & Boeing decided a long time ago who that was...

    • @CausticLemons7
      @CausticLemons7 Před 18 dny

      Unfortunately in the US shareholders are the only ones company executives are beholden to. Check out Dodge v. Ford Motor Co. to see how public business is required to focus on profits above all else.

  • @eldardb
    @eldardb Před 21 dnem

    I have 2 thoughts:
    1)is Boeing going to allow their employees to speak up about issues?
    2) could they finally start learning from their previous mistakes and stop redoing them?

  • @tt5570
    @tt5570 Před 22 dny +2

    another PR?

  • @TheKobiDror
    @TheKobiDror Před 22 dny +2

    Whatever the issue (non conforming plugs from Spirit, non-documentation of removal, lack of job responsibility,...), there's a lot going wrong in this process. Unless it's not fixed, they are not out of the weeds.

  • @laytenfontana6586
    @laytenfontana6586 Před 21 dnem

    The one issue that I have with this is, what happens if another accident happens with the 737 max. They need to go back to the drawing board and make some changes to the max designs

  • @MrKemonie
    @MrKemonie Před 21 dnem

    Wasn’t it more than one aircraft that had loose bolts? I believe United might have had some also.

    • @Thompson123-ih4uh
      @Thompson123-ih4uh Před 16 dny

      That was caused by United's lack of proper maintenance, and Boeing doesn't assemble undercarriages

  • @2chuck
    @2chuck Před 22 dny

    I always assumed that workers at Boeing, when removing or replacing bolts on an aircraft door, would complete paperwork that shows who did it, what was done and who approved the finished work so as to log a complete chain of custody. I guess I was giving Boeing too much credit. I don't want to go anywhere near an aircraft that does not have a procedure like this. Even Aircraft parts have to have a chain of custody, but not so much for mechanical repairs? I still refuse to fly on any aircraft Boeing has built since the 737-900 ER, I'm going to keep it that way for the foreseeable future.

  • @WJSpies
    @WJSpies Před 22 dny +5

    Finally some refreshening honestly from a Boeing exec and the gov (NTSB) balks at it citing secrecy issues.
    I was glad to hear how simply the mistake was made (door should have been double tagged as inoperable for flight - red tagged - needing further adjustment, before being considered 'air worthy' - and suitable to go into normal flight service; it's how we aircraft mechanics would have done it on an operational aircraft in the USAF) and the airframe thus required extra paperwork and action that was not completed. Simple error simple fix..
    Of course the missing paperwork and the name of that Spirit employee commiting such a negligent foul up was long ago flushed down Boeing's magic golden toilet bowl, in Management's exec offices, and the employee promptly fired.
    In the Aviation paradigm there's a recognized rule.. if you f'ck up and own your mistake, and no one dies or is injured, no disciplinary action is taken, regardless of costs and delays. It's an Aviation-wide (imperative) golden rule that stops fatal flaws dead in their tracks, from the flight line, hangars, assembly shop floors, and from issuance data from the engineering drawing boards. I doubt Boeing honors that working gentleman's agreement, ever since worshipping the stock holder's annual earnings board of review.
    This if not a catch-all golden rule it's most certainly a silver one, which honors steadfast honestly above all else. In the military if someone drops a wrench inside an aircraft maintenance panel all or most work is stopped until that same exact wrench gets found. It keeps planes safe to fly, and the people responsible, honest about what they ultimately do. Start worrying about bean-counts and dollar delays, guaranteed great delays and greater losses will eventually follow.
    That woman refreshingly honest and brave enough to inform us of the real problem was doing her job; the NTSB not so f'k'n' much!

    • @jantjarks7946
      @jantjarks7946 Před 22 dny

      The company is not supposed to disclose any information, in order to prevent them from trying to rig the information into their own favor in the public.
      The NTSB will be reporting about an investigation, the moment they understand what was the cause.
      This has been implemented to ensure that neutral information is released to the public.

    • @bp900
      @bp900 Před 22 dny

      She jumped the gun

    • @jonr6680
      @jonr6680 Před 19 dny

      I bet that is right, the poor slob who skipped the paperwork didn't want to get called out or worse, BUT with a giant organisation there is bound to be multiple bad apples, so it's HR's job to weed these people out... Reskill them or whatever.
      Lack of traceability should be an immediate red flag, not to find out weeks or months later.

    • @bp900
      @bp900 Před 19 dny

      @@jonr6680 exactly, also just shows from the top, Boeing just does whatever they want. There's protocol in an investigation

  • @engineered-mind
    @engineered-mind Před 21 dnem

    Profits over safety and lives

  • @MrMaomao3
    @MrMaomao3 Před 22 dny

    "What would you say 'ya do here?"

  • @markdwighttadina7655
    @markdwighttadina7655 Před 17 dny

    It may be too late for Boeing, but It's better to be late than never

  • @user-hj3qp7yf3h
    @user-hj3qp7yf3h Před 22 dny +3

    I'm supposing Boeing felt they needed to address the incidents publicly rather than not say anything at all. This was indeed a violation of the ongoing investigation by the NTSB, but I don't feel that it was "flagrant" or "blatant" as I do not believe it will effect the integrity of the overall investigation. But, yes, Boeing does need to be held responsible for prematurely divulging information as per the agreement and law of a company under investigation by the NTSB.

  • @JoePez
    @JoePez Před 21 dnem +1

    I mean… at least their trying

  • @jennyjohn704
    @jennyjohn704 Před 22 dny +3

    So Boeing are still focusing on dodging the blame rather than curing the problems? Saying it's not their job to find out which of its employees made the mistake shows how little they have changed.

  • @PaladinMagellan
    @PaladinMagellan Před 21 dnem

    It should know how to create planes that know how to fly and land before wanting to create better 737s.

  • @jakeoht791
    @jakeoht791 Před 22 dny

    Traveled work isn’t limited to “fixing non conforming items”.

  • @hungo7720
    @hungo7720 Před 22 dny

    At the end of the day everything boils down to quality control and safety inspection during the installation processes. Any anomalies should be detected and ironed out before an aircraft is pulled out of a megafactory. As for the blatant contravenation of NTSB rules regarding the 737 max incidents, it is a disgrace for Boeing to reveal and speculate non-publicized details.

  • @You_are_Right_
    @You_are_Right_ Před 22 dny +5

    So many airplane experts and company executives here in the comments.

    • @tonamg53
      @tonamg53 Před 22 dny

      So many below average intelligent people still thinking you need to be an expert to give comment on a particular subject…

    • @ilmarilah1195
      @ilmarilah1195 Před 22 dny +2

      Are you
      1. Saying this ironically
      2. Noting a fact
      3. Complaining

    • @jonr6680
      @jonr6680 Před 19 dny

      You are clearly above all of us, we bow to your omniscience.

  • @cturdo
    @cturdo Před 22 dny +1

    So it's Spirit's fault and they only have a paperwork problem? These executives are incompetent in business and legal issues imperative to their survival.

  • @sainnt
    @sainnt Před 17 dny

    Is the NTSB primarily interested in letting the public know exactly what happened, or are they interested in publicly admonishing Boeing?
    At this point, most of us know what happened, so it's about who to blame now. Boeing is trying to burnish its public image by trying to be as forthcoming as possible. Can't blame them for that.

  • @bluelithium9808
    @bluelithium9808 Před 21 dnem

    Wait, they said this after the MCAS fiasco.

    • @Thompson123-ih4uh
      @Thompson123-ih4uh Před 16 dny

      Has there been any new accidents caused by MCAS?

    • @bluelithium9808
      @bluelithium9808 Před 16 dny

      @@Thompson123-ih4uh wrong question. Did they fix the safety /quality issues they said they would? Waiting......

  • @d.b.cooper1
    @d.b.cooper1 Před 20 dny

    Talk about digging yourself into a deeper hole

  • @MurphyJungKR
    @MurphyJungKR Před 22 dny +19

    So it’s still trying to blame it on a single low ranking employee…

    • @todortodorov6056
      @todortodorov6056 Před 22 dny +6

      So criminal. Boeing created a toxic environment allowing or even encouraging employees to take shortcuts and disregard or break rules and procedures, and when things go south, blame the poor employee. The work moral at Boeing must be top.

  • @Lonelyplanet3
    @Lonelyplanet3 Před 22 dny +3

    Outsourcing to airbus might help

  • @michaelarnold2728
    @michaelarnold2728 Před 22 dny

    Move HQ back to Seattle.

  • @louisdebruyn4395
    @louisdebruyn4395 Před 22 dny

    Make sure the door does not fall off (now wait for the next piece)🤣🤣🤣🤣

  • @eduardodaquiljr9637
    @eduardodaquiljr9637 Před 16 dny

    Utilize die casting technology on major parts so no rivets or bolys is employed so alien can no longer cut or loosen it!!!😅

  • @IhsanIbrahim
    @IhsanIbrahim Před 20 dny

    So they admit they did not care the quality at all before? 😂

  • @Chromegrillz
    @Chromegrillz Před 17 dny

    Boeing needs to build new 737 from scratch. It will take decade to build first testing plane. Then test it rigorously.

  • @kalpeshwani8520
    @kalpeshwani8520 Před 18 dny

    Shallow Bowl......🛑🧭

  • @ihmcallister
    @ihmcallister Před 21 dnem

    It's really 2000 airframes too late for this.
    Muilenberg broke it, Calhoun failed to fix it. Why should we have any faith in Boeing now?

  • @chrisallen9303
    @chrisallen9303 Před 22 dny

    The biggest problems with Boeing are MBA's!!! That is the issue.

  • @lartorgames
    @lartorgames Před 22 dny +3

    This all water and talks it’s same exact situation before Alaska 737 “Boeing Promised”. Without substantial consequences it’s impossible Boeing to fix quicker. Please for love of god Boeing should be criminal charged.

  • @wlento58
    @wlento58 Před 22 dny

    IMO Boeing should stop the 737Max production line & move on to future projects. BUT IT HAS TO BE QUALITY OVER QUANTITY stop trying to compete with Airbus

  • @vaishnav_vfx
    @vaishnav_vfx Před 22 dny +1

    Lund 😂😂😂

  • @djjamar
    @djjamar Před 22 dny

    Gawd damn its pretty messy and ratchet at boeing.

  • @merrillkingston8807
    @merrillkingston8807 Před 22 dny

    Sounds a little like the NTSB is becoming a little too much of a bureaucracy.

    • @bp900
      @bp900 Před 22 dny +1

      Boeing created the environment to let them in the door

  • @fredericmarohn-bh4qr
    @fredericmarohn-bh4qr Před 17 dny

    NOTHING SHOULD SURPRISE ANYONE ITS BOEING,MORE OF THE SAME JUST ON AND ON NEVER ENDS GO AIRBUS ❤ STAY OFF BOEINGS JUNK FLYING COFFINS

  • @swz-pq1jt
    @swz-pq1jt Před 22 dny

    I would be very terrified sitting in a Boeing plane

    • @mohwybar5832
      @mohwybar5832 Před 22 dny

      You shouldn’t be. There hasn’t been a fatal accident related to the manufacturer in over 5 years

    • @MR-th1nf
      @MR-th1nf Před 22 dny

      @@mohwybar5832 ?

  • @sgeskinner
    @sgeskinner Před 22 dny

    I hate to have to defend a Boeing official but everybody in the world knew the bolts were never put back in. It was public knowledge

    • @stephenj4937
      @stephenj4937 Před 22 dny +2

      The NTSB said as much in their preliminary report. The problem is Boeing publicly stating HOW that was allowed to happen (and assigning blame to specific employees) while being party to the investigation.

    • @sgeskinner
      @sgeskinner Před 22 dny +1

      @@stephenj4937 You are right. I don't have to defend a Boeing official

    • @jennyjohn704
      @jennyjohn704 Před 22 dny +1

      That was never the issue here. It was the other stuff that they blabbed about, with no other intention than to shift the blame away from themselves.

  • @elihernandez330
    @elihernandez330 Před 22 dny

    better quality boeing? lmfao whatever.

  • @soccerguy2433
    @soccerguy2433 Před 22 dny

    Boeing Can't even build PowerPoint presentations correctly

  • @Mohammed_Shaz
    @Mohammed_Shaz Před 22 dny

    third comment.

  • @roncarney9158
    @roncarney9158 Před 22 dny +1

    The serial bloviator in charge of the NTSB is problematic and should zip it until all facts are in! That a 737 Max was involved is irrelevant, as the criminal stupidity of one or more employees could have occurred on any Boeing product!

  • @benwilson6145
    @benwilson6145 Před 22 dny +4

    Waiting for Boeing fan boys comments

  • @delta_cosmic
    @delta_cosmic Před 22 dny +3

    Boeing's Plan To Build worse planes in general sounds more fitting.

  • @seagullsbtn
    @seagullsbtn Před 22 dny

    A Freedom of Information request to the NTSB would have revealed the same information as released by Boeing.

  • @uvp5000
    @uvp5000 Před 19 dny

    Ugh, when things go wrong, they really go wrong. I've had rough periods in life, and patterns like this - missteps - have been part of my travails. I do not sympathize with Boeing. The investigative process will continue and yield whatever results it yields. I can simply see a run of difficulty characterized by self-inflicted wounds that I can relate to.