Had a faulty Imac mouse for months, only would charge at a certain angle, followed this video and used a toothpick and now it's working completely, thanks :)
How long should it take to charge? I have had a Mac for six months and this is the first time I have had to charge it?? It’s to the point where there is no mouse on the screen so I am not able to check if it’s charging. I love apple products but this is a flaw!!!! Why wouldn’t apple put the charger point at the top of the mouse so it can be used while charging???WTF!!
Thanks! Fixed! Yes, you can't see if your mouse is charging but it is. As someone advised, below, if you can get into Preferences (I'm using my old generic mouse) you can check on your icon for your Mac mouse and it says "Connected - Charging".
Oh my lord. I spent hours with Apple support trying to get this connected. Deleting the plot files. Then I came across your video. Got my iPhone torch out and sure enough there was a small bit of dirt. Removed it as you recommended and plugged it in. Sure enough it has showed up on my MacBook when on the charger. A very very valuable video. Thank you so much
I am finding out that people are just lazy nowadays. REPLACE instead of fix mentality! I took it to apple and the girl took it to the back room. They looked at the port under a microscope to determine it was bent inside. The girl showed me a new mouse for 80 or 90 bucks. I said I didn't want to buy another one. This was a warranty replacement and I didn't like that you can't recharge it while using it so no I don't want to buy a new one. Then she told me about another store in that mall where I could get another mouse. Geez, in the olden days most businesses would have opened it up and bent it back. The particular time I was there their weren't many people at all to say they were too busy. I might give it a try before I replace it. I have a corded one that I can use for now. Thanks
Great job and good eyes. btw is the battery in these replaceable? After many years of being in the market, this is time to look into the replacement of batteries and I hat when manufacturers make a product only to be sold as new and die permanently due to something very simple s.a. aged batteries.
Hi, I followed your instructions and had to really push down with the tool that you were using to remove fluff/dirt which was inside my mouse. I almost gave up as I was worried about the internal part may get damaged in the process. Anyway I kept going and found dirt that had built up over the last 4 years which I managed to remove and now the mouse is charging. The one point that really stood out was my charger cable was not going all the way in so I kept prodding and removed so much dirt/fluff. Thank you for your video as I was going to fork out for another mouse.
It's so sad. I'm back here a year later as a result of getting a new Magic Mouse and the same thing happened. The lightning cable will not go into the mouse port on the mouse! I don't know....maybe a different kind of mouse would be better or cheaper? I do have a cabled mouse, but you have to manually scroll to scroll. I may try cleaning it first?
@@Amber-pd4ld mine is also dead and will not charge. Had it 3 weeks, unbelievably dumb design if this is the reason why. It also really pisses me off that you cant leave it olugged in as i always forget to turn it off when i leave my computer and when i return its always dead. Either put the cord at the top or put a sleep timer on the mouse apple?!?! Are they thick?
Im in the same boat. Have you checked if your cabel pins are clean? Did you check if the charger works? If all fails the issue could be a faulty battery inside the mouse. That would need replacing.
Mines as clean as a whistle and won't charge. It's as dead a a dead mouse in a mouse trap. I maybe used it once 2 years ago... It's dead. Are there any charging indication lights on it? It cost a fortune - it really should work!
Frankly I couldn’t be more disappointed with a product. I paid top dollar to not have to worry about this shit, i barley used it at all and now i need it and it wont even charge. I have the lightening symbol but nothing is happening, this is just pathetic. Just like apples EarPods that broke just before the warranty, not because of misuse but just because they manufacture shit.
@@liamnicholls7106 Maybe this could help you, it happened me twice: sometimes when the battery is 0 discharged, connecting it to the charging cable is not enough to "break the limit" and start charging. Then you have to take it to someone who has equipment for electronic repair, and they can manually give it that minimum charge, which is at a specific voltage, different from the one it receives through the port where the cable is connected. Moral of the story: never let it get completely drained.
As a tech repair person you should know about the product before you attempt a repair. Otherwise it makes you look incompetent in the public eye! No there is no charge indicator on the magic mouse 2. you have to go into the preferences on the Mac under the mouse and you can then see the level of the charge.
Had a faulty Imac mouse for months, only would charge at a certain angle, followed this video and used a toothpick and now it's working completely, thanks :)
Did Apple charge you extra for the toothpick? ;-)
Your idea worked it emptied my mouse charching hole put it doesn't charge
How long should it take to charge? I have had a Mac for six months and this is the first time I have had to charge it?? It’s to the point where there is no mouse on the screen so I am not able to check if it’s charging. I love apple products but this is a flaw!!!! Why wouldn’t apple put the charger point at the top of the mouse so it can be used while charging???WTF!!
Thanks! Fixed! Yes, you can't see if your mouse is charging but it is. As someone advised, below, if you can get into Preferences (I'm using my old generic mouse) you can check on your icon for your Mac mouse and it says "Connected - Charging".
This video seems to not repair the mouse. Why would you post a video of a failed repair???
Your video was such a help. Apple support tried but I could not understand fully what to do. I watched your video and voila. Thank you.
Oh my lord. I spent hours with Apple support trying to get this connected. Deleting the plot files. Then I came across your video. Got my iPhone torch out and sure enough there was a small bit of dirt. Removed it as you recommended and plugged it in. Sure enough it has showed up on my MacBook when on the charger. A very very valuable video. Thank you so much
Enjoy. My pleasure.
This worked for me! As soon as I cleaned the dirt out, it started working.
Thanks Abraham, great video!
Amazing. Solved my issue. Thank you.
I am finding out that people are just lazy nowadays. REPLACE instead of fix mentality! I took it to apple and the girl took it to the back room. They looked at the port under a microscope to determine it was bent inside. The girl showed me a new mouse for 80 or 90 bucks. I said I didn't want to buy another one. This was a warranty replacement and I didn't like that you can't recharge it while using it so no I don't want to buy a new one. Then she told me about another store in that mall where I could get another mouse. Geez, in the olden days most businesses would have opened it up and bent it back. The particular time I was there their weren't many people at all to say they were too busy. I might give it a try before I replace it. I have a corded one that I can use for now. Thanks
Thanks VERY much. Problem solved !
that really helps!!! Thanks !!!!!
Great job and good eyes.
btw is the battery in these replaceable? After many years of being in the market, this is time to look into the replacement of batteries and I hat when manufacturers make a product only to be sold as new and die permanently due to something very simple s.a. aged batteries.
you absolute legend fixed it!
Hi,
I followed your instructions and had to really push down with the tool that you were using to remove fluff/dirt which was inside my mouse. I almost gave up as I was worried about the internal part may get damaged in the process. Anyway I kept going and found dirt that had built up over the last 4 years which I managed to remove and now the mouse is charging. The one point that really stood out was my charger cable was not going all the way in so I kept prodding and removed so much dirt/fluff. Thank you for your video as I was going to fork out for another mouse.
so where do we buy the special apple dirt?
It's so sad. I'm back here a year later as a result of getting a new Magic Mouse and the same thing happened. The lightning cable will not go into the mouse port on the mouse! I don't know....maybe a different kind of mouse would be better or cheaper? I do have a cabled mouse, but you have to manually scroll to scroll. I may try cleaning it first?
Magic Mouse ha ha. A worse mouse design could not be imagined even by Walt himself.
Apple mouse is a useless product. My mouse didn’t work after 6 months. Don’t recommend the mouse
Wow problem solved ,thannku
What did you use to clean it?
Thank you!
Very useful microscope!!
Glad you think so!
Thanks; worked great! Used a toothpick, too. Mine was full of dog hair haha! :)
Thank you very much
You are welcome
there isnt any dirt and yes the charger doesnt fit AND it still doesnt charge
Its been 5 months since you have this problems and I am in the same boat.. Any suggestions?
@@Amber-pd4ld mine is also dead and will not charge. Had it 3 weeks, unbelievably dumb design if this is the reason why. It also really pisses me off that you cant leave it olugged in as i always forget to turn it off when i leave my computer and when i return its always dead. Either put the cord at the top or put a sleep timer on the mouse apple?!?! Are they thick?
@@DanielS10291 I think you can try a different cable for it to charge and see if it works? Because until now, it’s impossible to get it to fit 100%
Thank you! Used a toothpick ...
You're welcome!
Same
Will it work?
very helpful, thanks!
i'm having this problem right now and I'm not sure what else to do my mouse still isn't working, help please !
Thank You! It gives me some hope! I juist need to find the right tools. Are you a dentist? LOL.
mine is clean and doesn’t work. Any other ideas?
Im in the same boat. Have you checked if your cabel pins are clean? Did you check if the charger works?
If all fails the issue could be a faulty battery inside the mouse. That would need replacing.
Me too 😢
Mine too. Crap design even when it does work tbh
Are you kidding me?
what
за столько лет акцент не поменялся
:)
Mines as clean as a whistle and won't charge. It's as dead a a dead mouse in a mouse trap. I maybe used it once 2 years ago... It's dead. Are there any charging indication lights on it? It cost a fortune - it really should work!
its been 3 months since you have this problem and I am in the same boat.. Any suggestions?
@@Amber-pd4ld just leave it charging for a few hours. It should regain some charge 🤞
@@EverythingCameFromNothing I'm in the same situation, like 1 hour charging and still 0% level... Any idea? Thanks!
Frankly I couldn’t be more disappointed with a product. I paid top dollar to not have to worry about this shit, i barley used it at all and now i need it and it wont even charge. I have the lightening symbol but nothing is happening, this is just pathetic. Just like apples EarPods that broke just before the warranty, not because of misuse but just because they manufacture shit.
@@liamnicholls7106 Maybe this could help you, it happened me twice: sometimes when the battery is 0 discharged, connecting it to the charging cable is not enough to "break the limit" and start charging. Then you have to take it to someone who has equipment for electronic repair, and they can manually give it that minimum charge, which is at a specific voltage, different from the one it receives through the port where the cable is connected. Moral of the story: never let it get completely drained.
Does this work?
Yes
what on earth...
So? Did it work or not? lol
Yes it did.
As a tech repair person you should know about the product before you attempt a repair. Otherwise it makes you look incompetent in the public eye!
No there is no charge indicator on the magic mouse 2. you have to go into the preferences on the Mac under the mouse and you can then see the level of the charge.
Apple should still have one on there either way. Like he said "Apple if you are listening" :-)
The device (keyboard or mouse) charger percentage shows when go to the Bluetooth icon if you have if showing (top right corner)
Yes, And when charging it says “connected - Charging”. So you can check if the mouse is charging in the pref pane.
ты русский!😽😽😽
Soviet!
Thank you!