How to Serve People with Unreasonable Hospitality in EVERY INDUSTRY
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- čas přidán 26. 04. 2023
- Watch full episode: • Will Guidara on Creati...
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Will Guidara, of Eleven Madison Park, talks about his journey to creating the #1 restaurant in the world, with three Michelin Stars and Four Stars from the New York Times. He discussed how being obsessive and noticing everything can work for you, not against you, how unreasonable hospitality became their signature mark, dealing with unhappy customers, and how to get your team to own your culture and buy in.
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I really enjoyed this episode. Tbh I didn’t think I would like it, but his ways of pursuing excellence in the form of a hot dog all the way to valuing the human connection was fascinating! Great stuff!