Why People Don’t Trust You!
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- čas přidán 9. 06. 2024
- Why Most People Fail at Trust
Are you struggling to build trust with your team, clients or audience?
Ever wondered why do some people earn trust effortlessly while others struggle?
Join Chris Do as he explores the "trust triangle", a concept that could revolutionize your approach to creating lasting trust and credibility. Discover how authenticity, logic, and genuine care can dramatically improve trust in your business interactions and client satisfaction. If you've ever felt misunderstood or want to become a trusted figure within your team or in your industry, this video is a must-watch.
What You'll Learn:
📐 Understand the critical roles of authenticity, logical reasoning & genuine concern in building trust.
🤗 Overcome the challenge of maintaining your unique voice in a market that values fit-in.
🌱 How honest communication can improve relationships, along w/ personal & professional growth.
🎯 Practical advice on being true to themselves while effectively engaging w/ clients and audiences.
✏️ In This Episode:
00:00 - Personal Growth Intro
00:47 - The Trust Triangle Pillars
03:38 - Authenticity in Sales
05:10 - Recap
#personalbranding #authenticity #buildingtrust #personalgrowth
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Host: Chris Do (Bald Asian Guy Talks About Business)
Cinematographers/Editors: @RodrigoTasca
the futur, mindset, branding, personal branding, chris do, how to build trust, building trust at work, leadership, how to be a leader, leadership training, trust triangle, trust triangle authenticity, authenticity, personal development, self improvement, business growth, audience trust, how to get clients trust, customer trust, relationship building, customer experience, relationship building at work
I am into design sales for last couple of years. We're doing websites, smm, SEO and graphic designs etc. Being from a third world country reaching out to US and UK markets pretending to be one of em it's really very hard to get the clients trust upon the call due to accent and a lot of competition in the market and every lead I peaked from bark has been hiting by hundreds of calls instantly and it's really very hard to get the client on call and hang on enough to deliver what I need to say. We do have a huge portfolio and we do deliver the quality service. Any help, ideas or suggestions on that..?
Niche down into your most profitable service, get your clients lots of results, they will tell more people about you. Use the results to create case studies and leverage them to approach similar clients. Show them your successful track record and established system. When you offer too many services, you invite more competition.
@thefutur this is something am happy to hear
@@thefutur Appreciate it. Great piece of advice I ever heard. Thanks a lot.
@@thefutur brilliant thank you
i love the phrase "in a lifetime of compromises, you start to forget who you are"
Deep.
The message I'm hearing is: Just be yourself. Be honest. Be truthful.
Sound advice!
and give a hoot about what you're doing and who you're doing it for - or do something else!!
Good way to live life.
@@thefutur It's wonderful, but what if you want to talk about politics and controversial subjects? How does that one go over? I don't think authenticity is hard when there's little risk besides losing a sale.
Just do what makes you happy.
This applies so well to recruiters. It’s within a few minutes that you can assess all levels of the trust triangle.
Ones I’ve never gotten back to.
- Too friendly and complimenting at first without really knowing you
- Any direct questions are either dodged or sugarcoated, or worse are diverted into how much money you’ll make
- They don’t care about you, they care about their client.
I wish I could get this message through to my 15 year old aspiring entrepreneur. It took me a while to stop caring about what other people thought of me and now that I'm true to myself, I'm like a magnet without even trying. 😂
Chris you nailed it. I have a popular CZcams channel and teach my trade and educate the public. One thing my mother said before she passed, Michael ALWAYS be yourself. Because people will spot a fake.. and never trust you. Awesome video! 👊
Your mom is a wise lady.
Most sales people have the competency to explain the products or services in a logical way. It’s the authenticity and/or care for people that’s lacking a lot of the time. Authenticity helps customers care about you and caring for your customers helps increase their perception of your authenticity.
Thank you for this simple yet powerful piece in trust. I am the educational coordinator for my BNI chapter and shared it with our group and will discuss it in detail in our upcoming meeting. Thank you Chris ❤
This is gold, I never heard this explained in such a way and it makes perfect sense. Thank you, your expertise as admirable!
Glad it was helpful!
Hi Chris, i just started my own management consultancy firm, and alot of your videos resonated with me. Esp the one on imposter syndrome. If i succeed, I'll report back in six months. Thanks for all your content.
THANKS!!.. I cannot stress enough how much value this video just gave me. Love you Chris✨
Love triangle frameworks
"A lifetime of small compromises can hide who you are."
Wisdom🙌
“cantankerous” = $1,000,000 word
Sounds about right 🤣
Always proactive is best ✌️
Yes blocking is what I should do! Good advice
Love this and is exactly what I needed to hear. It's not about intentionally deceiving people or even about making a sale. I'm true to myself in my inner world but play nice and lean into being polite and nice in social and professional settings. Not so much for me but for others as to not offensively rock the boat. So even though I feel I am genuine in intentions, the holding back of all my true colors likely come off as inauthentic. Totally makes sense
Thanks Chris.
Love these insights
Thank you!
You're welcome!
Hey, thanks for the video!!!! This will actually save my life soon I think. It actually opened my eye to the fact that I hate when someone I don't know sends me an offer I didn't ask for. I experienced it last week, and I felt really annoyed. This is hilarious because soon I will be part of a sales effort for a project at the company I work for, and we'll be dealing with cold leads mainly. One thing was said in the video that lit a bulb in my head: I got annoyed because it was clear as day that the person only cared about sales so much that they didn't do proper research on our website about what we do, what problems we might be facing, and what we might need. Their first contact message was dry and seemed like a template message they would send to any other potential client. If they had included in the message something that indicated that they did proper research and actually cared about what we are about, I would've felt less annoyed and more open to talking to them.
I wish people would stop doing that.
I needed this, thank you 🙏
You’re welcome 😊
This triangle is very much like Carl Rogers’ 3 core conditions of counselling: Empathy, Congruence, & Unconditional Positive Regard 🤔
Always great to see Chris at this camera angle in full teaching mode. Always loved watching the class room recorded talks also. It’s like a peek into the pro classes.
One of my favourite things that I have learn for your videos Chris is that you have to be willing to server the customer even if that means you don’t make the sale. The worst thing is having a client that doesn’t fit what you can full do. And this becomes harmful in the long term. You might make the sales but you might lose the client.
Signing up to the pro course soon! Looking forward to become a student of the Chris dojo!
See you inside pro.
So helpful, thanks ❤
Glad it was helpful!
Thanks
Dr. Do in the house
I appreciate your presentation. I checked in during 2019 and I must say the pointers you gave out then have provided a contingency that's survived til now! May the real survive!🙏🏿
Thank you
Be genuinely interested in others
Oh this one hits me.. such a beautiful video.. thank you so much.. 😊
You're welcome!
Awesome
Thanks so much for heavy stuff topics like this - helps me to elevate my aspirations - even though I'm still at the "starting line" at career shift take-off.
('Re-learning SketchUp after years of not touching it)
Loving it
Greetings from Germany
Thanks for watching!
Yes. B U. Be Authentic. ✨✨✨
Thank you so much for this.
You are so welcome!
dude I just discovered you... aaaand i like your steez.
Thanks.
Sharing this video with someone is crazy! 😭😭
Thank you so much
You're most welcome
being in the accelerator program has been one of the best decisions we have taken so far this year, thanks for all the good work!
Yay!
Value as always.
Thank you
Nice informative video!
Glad you think so!
This visual framing reminds me of NPR concerts with the colorful books behind you - better than the hazy 2-pt view of the room w/ low light.
Does NPR have "grander" sets of camera and lighting? I prefer less shadows on your face. ✌
keep it up❤❤❤❤
We will!
Removing all expectations. Being a true authentic self. Many colours in this Wheel. Being Genuine is also a Multi Wheel. We have been in a position where we are conformed to their ethics. To me, the most ethical is learning I am an Adult when I was a Child. The best distinction to a Human Human Being. Truth hurts, I heard it all my Young Adult life as the Oldest to 2 Younger siblings who were not doers they were best dictators. Feelings hurt. Their personalities of the haha to cover up. While my business self as a Young Adult from watching we work with out hands, in all fundamental of life. Doers. Not Do ERS.
notice the typo placements.
My motto, the entire time since forever. Love that you popped up in my Feed. Thank You for the confirmation, through everything I have heard all through YT and everything I've come across. The lets put more confirmations to her feed to distract. The irony, the ones who conforms. Corrals. Just like a newbie, sounds like riddles yet everything everyone says is highly understood. I am not everyone's cup of tea, but they asking for handouts to a Mother who was a stay at home with all professional career men and women of all sectors. Look at our country since they shut me down, to Awaken Truth. I woke up lookimg like the Youngest, while the Illusion was the Second. 3,2,1. Just like I.T, Sales, Marketing, Infrastructure, Platforms and everything related to a business, always led my life then the excitement of new boy, new job, new age, new bro-in-law while the wives make the oldest buy them everything. The most expensive and the most high end with the least complaint, the love of my sister to their new life, while my elevation to moving up started crumbling down. The ROI my love for my second totally forget my life as a Manager to a fortune 500 and a start up to a brand new business in my country was nothing to talk about. They love the attention and the highlights. NHL to His favourite Team goes Public. Wow, did not expect to her name with the same number to my ICON, the same birthday to the celebrity I last 'obsessed over' true calling to finding out what led me there, I learned. They collected enough info to make statements then claim the house they didn't care for 2009. It is 2024 as The 'authorized person'. While just like a business stump, both parents and oldest sister on the couches 2 complete dial up to 1 complete DOA 2022 during the VIBRATION of intentions since 1990's. The cut off of the lines to an aspiring Engineer, a Law Clerk, and a Manager, and a Grocery Clerk. 11/30/97 is a significant date of lives taken that effected who we are today, as a whole. Legal to Illegal activities 1990 to 2024. Truth hurts. Red and White with a Leaf to Red, Blue Stripes with Stars, the Twin Tower Beacon of light 6 months POST to all the emergency went unheard. You started this Channel the very year I was very busy building up for a very prominent company also the same time I was the one planning the wedding fit for Royals as 1 person took a sick leave for 3weeks unexpectedly with now covering all the big accounts to forced to depart because of restructuring with 0 reasons for departure. The very man did nothing as the new husband. Having saved up almost $7000 to my name to having to use my savings to owning my own car to him being the driver since 2013. Truth, logic, Empathy, I have lived by since Birth with Grandparents who raised me. 0 emotions of resentment nor regrets. My Babies probably thinks I am dead somewhere with 0 old except my Senior Parents. The opportunities of business plan as a child to adult to a mother, all shut down. In hindsight, my mission is just/ice. In Case of Emergency to these 3 as Contact Person when it was suggested, implemented. The irony.
I am so glad I found you! Thank you for all that you teach and share! 😊
You are so welcome!
The concept of the trust triangle is a cornerstone for building lasting relationships, whether in sales or personal interactions. It's crucial to remember that authenticity and genuine care are not just complementary to logical thinking but are essential in creating a trustworthy persona. 👌
Hey Chris, Why is your cap not aligned with your glass? You did this for any reason pls let us know.
Hey Chris, I do something quite similar to the "Big fan, curious if you're doing anything with emails" example. Ive got an issue though. Whenever I click on someone's profile to make an outreach to them i usually try to make it a 3 to 5 day process of letting them know of my "existence" before i make my pitch.
So they don't feel like I'm only in it for the sale. The only thing is i feel like this wastes a bit of time tremendously. Both mine and theirs.
Because i dont want to get all super friendly in the dms. Because it wastes their time and my time. (it feels really fake to me you know? So is everything about social media. The putting yourself out there thingy. It all feels fake.)
But i know i have to learn how to interact with these people so I can get them the best results and also succeed too. But the talking aspect and time aspect is all too confusing.
Or am i just being immature and lazy?
If you plant the seed you’ll always have a flow.
@@thefutur Well. Thanks🙏😭
I'm scared to mess up by being myself and like the people you blocked when they emailed you confirmed a fear that you may have one shot with one person.
You can't mess up being yourself, the people who don't except you as you are not your people.
The fear comes from self monitoring & judging. Can recommend a great book called PsychoCybernetics by Maxwell Maltz (audiobook too) to help understand cause and techniques to overcome this simply - that’s just one part in the book. I can’t recommend it enough, was a game changer for me as I suffered the same thing for decades.
What can be the answer to "who we are?", what does that really mean? I understand we try to find what our preferences are, but "who we are" how do you answer that?
You should tell them what they are doing wrong then block them
Hey Chris, just watched the negotiation vid with Mo. How would you solve ensuring their honesty if they went for the '50% on walk ins' deal you proposed??
Change the number, it's all a negotiation. We have a video breakdown for that call coming out next week.
@@thefutur Hi Chris, I was actually referring to the roleplay where you demonstrated taking a percentage of new store walk-ins rather than your standard fee. I'm asking about how you reliably ensure ongoing honesty from them to facilitate that agreement.
Contracts, gut feeling and a way to monitor the books.
@@thefutur Hi Chris, A way to monitor the books seems to be the only strategy seeing as the first two are less enforceable without proof. But how do you monitor the books have you ever done that?
On more than one occasion I have heard “leave a comment.” Hearing that I find myself wondering what kind of comment might be preferred (?) but today you didn’t ask…so I’m not going to bring it up😊
Hmm, instead of "big fan, how are you doing emails", how much longer would it take to block and delete this? I'm trying to incorporate the three pillars, but I'm having a hard time nailing all three in the same ask. Of course trust is built one stone after the other, and takes time.
"Hey Chris, I'm new to your content. I'll be honest, I don't know much about you other than that you have built an impressive empire. Would you be annoyed if I asked what your pain points are with email marketing?"
Hbr trust
Ethos logos Pathos
CHRIS, I love you. Do you believe me?
i want to be a business man get ton of money but not for me, i want fix the world and any thing i can, i hope some day to be like you .
i want Chanelle learn me how to do it get my dream true
and i want to be like you , smart , lovely , and helpful
my name is mohanad and i work in my self to get information for 2 years but i dont know how to get money my life is sucks i believe in you can you help me
Hey Chris big fan, curious what are you doing with your email?
lol
As you build financial independacy it's much easier to not be salsy and really focusing on problem of a client, which actually increase your sales rates at even higher price xd
You should always focus on helping someone; the sales will come when you can help people solve problems worth money or their time.
give advice to 16 years old kid and i want some chanlle to learn business and i want to talk with you can i PLS replay
What advice are you looking for? Have you watched our business and marketing playlist? We have tons of content on this.
@@thefutur yah i still watch but i watched most video a bout it and, i want to be a business man get ton of money but not for me, i want fix the world and any thing i can, i hope some day to be like you .
i want Chanelle learn me how to do it get my dream true
and i want to be like you , smart , lovely , and helpful
my name is mohanad and i work in my self to get information for 2 years but i dont know how to get money my life is sucks i believe in you can you help me
1:50 cantankerous M Trucker
What makes a person cantankerous?
Someone who is cantankerous is always finding things to argue or complain about. ...a cantankerous old man. Synonyms: bad-tempered, contrary, perverse, irritable
When you for for corporation, or with corporation there is nor relationship to be developed. These organisations are inpersonal, and often bureaucratic where no one want to take any responsibility, particularly management. Only small or medium size are good clients, when you meet, talk to the top management, or stakeholders. Marketing people inside client's company are usually the worse enemies of good solutions. About 50% of excellent designs ideas, and communication solutions are rejected, and these should be collected and presented in your portfolio, not a crap which client approved are compromised.
Bt the way you started to look like Christmas tree not a trustworthy designer, a bid of good taste, please.
Thank you!
You're welcome!