CRM vs ERP - What's the Difference?

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  • čas pƙidĂĄn 10. 07. 2019
  • CRM and ERP, what are they, who are they for, and which one is right for your business?
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    This video and of it’s music were created by Gordon Schrenk for Azamba
  • Věda a technologie

Komentáƙe • 81

  • @marcelal9364
    @marcelal9364 Pƙed 2 lety +11

    Grateful for your simple and clear explanation about the difference between CRM and ERP. Let's see what I've grasped CRM: Focus on boosting sales(outward). and ERP: Focus on reducing cost(inward).

  • @weedosutra
    @weedosutra Pƙed 3 lety +9

    Thank you! You explained it so well! Love the analogy to think of CRM as "outward" facing and ERP as "inward" facing .

  • @ceeveemydeen5174
    @ceeveemydeen5174 Pƙed 4 lety +51

    CRM - extrovert
    ERP - introvert

    • @engsiangliew2310
      @engsiangliew2310 Pƙed 4 lety +2

      Nowadays, CRM is coming closer and closer to being an ERP, but ERPs are still the bigger set of solutions. Maybe CRM is like the little brother of ERP.

    • @umadjajja7083
      @umadjajja7083 Pƙed 3 lety

      @Killerset Bro ty .i8i,i

    • @monicaeberz3356
      @monicaeberz3356 Pƙed 5 měsĂ­ci

      😆

  • @nabulimeflavia489
    @nabulimeflavia489 Pƙed 4 lety +17

    Thank you so much for clarification of CRM and ERP. Now I know what to say in a job interview in case they ask me to. Those terms have been in job description and I got scared to apply for those jobs.đŸ˜„ smh

  • @sajjadkabirmdsharifulalam8652

    Precise and nice explanation... Good work. Thanks.

  • @KireetBorraMarketing-
    @KireetBorraMarketing- Pƙed 3 lety

    Thank you so much for the video its really informative

  • @RealityCheck6T9
    @RealityCheck6T9 Pƙed 3 lety

    Excellent funky music at the end also

  • @ekougar1534
    @ekougar1534 Pƙed 2 lety

    Only 67 comments.. this video deserves better stats. Thank you for this information.

  • @dpg957
    @dpg957 Pƙed 4 lety +2

    thank you for your presentation video, I think it was very clear and concise and will use it with staff members as part of our knowledge base

    • @Azamba
      @Azamba  Pƙed 4 lety

      Thank you for the kind words. Glad we could help!

  • @RealityCheck6T9
    @RealityCheck6T9 Pƙed 3 lety

    Excellent clear explanation, thank you

  • @RXX956
    @RXX956 Pƙed 2 lety

    I worked both system CRM and ERP/Net Suite and to me ERP/ Net Suite is more for leads and sales ,both systems are good and easy to use.

  • @alter3go411
    @alter3go411 Pƙed 4 lety +9

    I personally have never seen an ERP system help reduce costs. It may help you get an overview of where your money is going, if you enter your data correctly at least (wich is a huge challenge for most by the way). Id say ERP is an elaborate tool to keep track of where everything is, was and needs to go with regards to inventory and finances. If the system is rigid and you have strict policies on customizations. It may also help with the institutionalization of processes.

    • @Azamba
      @Azamba  Pƙed 3 lety +1

      That is a great perspective, thank you!

    • @ritvarsfreimanis
      @ritvarsfreimanis Pƙed 2 lety +4

      if someone is incapable to enter data correctly, then there is a huge potential in costs reduction

  • @elieaboufaical1916
    @elieaboufaical1916 Pƙed 3 lety

    Excellent presentation đŸ‘đŸŒ

  • @olusegunjaiyeola8109
    @olusegunjaiyeola8109 Pƙed 2 lety

    Nice Presentation ,Easy to understand, well done

  • @satyas1914
    @satyas1914 Pƙed 3 lety +9

    Detailed explanation within short time

    • @Azamba
      @Azamba  Pƙed 3 lety

      Keep watching - more videos coming in 2021! Please consider subscribing.

  • @monicaeberz3356
    @monicaeberz3356 Pƙed 5 měsĂ­ci

    Very clear and succinct. Thank you!

    • @Azamba
      @Azamba  Pƙed 5 měsĂ­ci

      Thank you so much! Let us know if you have any questions.

  • @implementingclouderporacle3752

    Very Informative

  • @orpat007
    @orpat007 Pƙed 3 lety

    Fantastic,

  • @commonsense99
    @commonsense99 Pƙed 3 lety +1

    Great explanation! Thanks

    • @Azamba
      @Azamba  Pƙed 3 lety +1

      Thank you for commenting!

  • @engnoja2116
    @engnoja2116 Pƙed 3 lety

    Thank you so much

  • @jubayrulkabir2867
    @jubayrulkabir2867 Pƙed 2 lety

    Thanks for the video

  • @carolheinzig666
    @carolheinzig666 Pƙed 11 měsĂ­ci

    very insightful

  • @silvestermothukuri4760
    @silvestermothukuri4760 Pƙed 2 lety

    Nice and clear explanation

  • @prince_dayo
    @prince_dayo Pƙed 3 lety

    This is a perfect explanation

    • @Azamba
      @Azamba  Pƙed 3 lety

      Thanks - please consider subscribing to our channel. More like this coming soon.

  • @Dhruvak333
    @Dhruvak333 Pƙed 3 lety +1

    awesome video... Keep posting...

    • @Azamba
      @Azamba  Pƙed 3 lety

      We're doing our best. Lots of new content coming in 2021 so please consider subscribing!

  • @spiritualcontent763
    @spiritualcontent763 Pƙed 2 lety

    Very good explanation ❀

  • @alistine
    @alistine Pƙed 4 lety +1

    Good job. Great explanation

    • @Azamba
      @Azamba  Pƙed 3 lety

      Glad you liked it

  • @jonlaniyan2055
    @jonlaniyan2055 Pƙed 3 lety +1

    Fantastic explanation. Great presentation

    • @Azamba
      @Azamba  Pƙed 3 lety +1

      Glad you enjoyed it - we have a lot more videos on deck for 2021 so please consider subscribing to our channel!

  • @iantawanda6594
    @iantawanda6594 Pƙed 4 lety

    Good job my brother👏👏

  • @hamsalekha1270
    @hamsalekha1270 Pƙed 4 lety +1

    Informative

  • @ahmedbishree9429
    @ahmedbishree9429 Pƙed 3 lety

    thanks

  • @GauravKumar-bk7hh
    @GauravKumar-bk7hh Pƙed 4 lety +2

    which software u use for editing videos

    • @Azamba
      @Azamba  Pƙed 4 lety +3

      We use Adobe Premiere for editing videos. Highly recommended!

  • @kinginyourheart946
    @kinginyourheart946 Pƙed 3 lety +2

    Hey... we are startup company and what would you recommend for us initially to go with CRM or ERP?

    • @Azamba
      @Azamba  Pƙed 3 lety +1

      ERP is synonymous with accounting and every business needs an accounting system to get started.
      CRM is all about helping you make sales - new customers and repeat customers. It also helps you track lead flow and make sure no steps are missed in your sales process.
      If you are brand-new, start with accounting and then focus on getting the sales piece (CRM) up and running soon as you can!

  • @Siddharth_dif_n_dif_Co.427
    @Siddharth_dif_n_dif_Co.427 Pƙed 3 lety +1

    Thank you

  • @devcochin
    @devcochin Pƙed 3 lety

    I found a new concept : @

  • @hiltonhazra8934
    @hiltonhazra8934 Pƙed 2 lety

    Hilton nice

  • @uDubRiceBoy
    @uDubRiceBoy Pƙed 3 lety

    Why not both? CRM provides pipeline and demand forecasting information that can manage planning and provides further cost reduction/execution efficiencies => just in time manufacturing and production

    • @uchihadayne6506
      @uchihadayne6506 Pƙed rokem

      Yes, it’s confusing why the question would be posed to choose ‘one or the other’ as the goals for using both are quite different.

  • @django3746
    @django3746 Pƙed rokem

    What's the difference between D365 Sales and Business Central?

    • @Azamba
      @Azamba  Pƙed rokem +1

      Hello! In short, D365 Sales is the CRM equivalent, and Business Central is the ERP equivalent. D365 Sales is going to be more focused on the customer relationship, while BC is more focused on inventory management and invoicing.

  • @albagr8027
    @albagr8027 Pƙed 2 lety

    great info but music is too loud!

  • @surferboy198
    @surferboy198 Pƙed 3 lety

    just link ERP with CRM... they fulfil eachother

  • @ashleylipa2244
    @ashleylipa2244 Pƙed rokem

    so... CRM is kinda like Salesforce where ERP is like AWS. More or less.

  • @arifkadir7456
    @arifkadir7456 Pƙed rokem

    Thanks

  • @donnykafkaesquianis7518
    @donnykafkaesquianis7518 Pƙed 3 lety +3

    I came think ERP meant Erotic Roleplay, but now I'm just interested in business. Might make it my minor

  • @peterk7263
    @peterk7263 Pƙed 2 lety

    Firmao CRM here is a good option.

  • @pickywolf2728
    @pickywolf2728 Pƙed rokem

    ERP can be CRM at the same time.

  • @olehinfo
    @olehinfo Pƙed 2 lety

    PowerPoint vs Excel - What's the Difference?

  • @devcochin
    @devcochin Pƙed 3 lety

    @

  • @champ1114
    @champ1114 Pƙed 2 lety

    Bruh

  • @varunkataravarunkatara4278

    Yesddrtfrfrddsaa

  • @muhammadahmad649
    @muhammadahmad649 Pƙed 2 lety

    Great video, just hate the background music!
    no need for it and unnecessary brain power used

  • @MHelou22
    @MHelou22 Pƙed 2 lety

    You speak away too fast !!