Hi there! 😃 Yes, with YITH WooCommerce Points and Rewards, you can enable customer ranking and then add the "Customer rankings" shortcode anywhere on your site, you can find the shortcode and screenshots here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/widgets-shortcodes/. If you have further questions, feel free to contact us through the following link: yithemes.com/contact-form/. Stay tuned! 😉
Hi there! 😃 If the toggle options in our YITH WooCommerce Points and Rewards plugin are visible, they should not be locked. To verify why this is happening on your site and assist you, please contact our developers through the support dashboard (make sure you have the premium license activated so you can submit the ticket), they'll be happy to assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
What do levels give? Is it possible to assign different points per purchase per level? What benefits can we give for when a user gets to a higher level?
Hi, Jim! 😃 Once you create levels with our YITH WooCommerce Points and Rewards plugin, you can enable extra points for users that reach specific levels (you can see it in this video: czcams.com/video/OoVZ1UoxSSA/video.html ) and you can create points and redeem rules for each level as well so they can have a different conversion rate for points. You can read more about this here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/points-rules/ and here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/redeem-options/redeem-rules/. Feel free to write to us through our contact form in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
Hi there! Yes, the basic behavior of the plugin allows you to assign points to the customers with each purchase they make in your shop. Additionally, the plugin includes some 'Extra Points' options that are completely optional and up to you to decide whether you want to enable them or not (docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/extra-points/). Best regards!
Hi, David! 😃Please, make sure you have the latest version of our YITH WooCommerce Points & Rewards plugin installed, it is version 3.14.0 released on October 5. If you have the premium license activated on your site, you can contact our developers to get assistance: yithemes.com/my-account/support/submit-a-ticket/, they will help you verify the issue and fix it if possible. Stay tuned! 😉
Hi there! 😃 Our YITH WooCommerce Points & Rewards plugin includes the following shortcodes and widgets so you can display some of the plugin information on your site: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/widgets-shortcodes/. Specifically, the [yith_ywpar_points_list] shortcode displays the content of points as it appears in My Account: points, levels, rank position recap tiles and the tabs with point history, target and get-point banners, and coupons. Feel free to look through the shortcodes and widgets listed on the documentation page shared, and contact us in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
Hi there! 😃 In the YITH WooCommerce Points and Rewards panel, you will find options to automatically remove earned points when an order is canceled and to reassign all the redeemed points to a customer when an order is refunded. You can see these options here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/awarding-of-points/ you will be able to see the points assigned, removed, or refunded in the order notes. Feel free to write to us through our contact form in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
Hi there! 😃 YITH WooCommerce Points and Rewards includes the following shortcodes and widgets you can use on your pages: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/widgets-shortcodes/; for example, you can add the "Product points" shortcode to any page on your site specifying the product_id to show the points that will be earned if customers buy the displayed product. If you have the license activated on your site and in case the shortcodes available are not what you're looking for, you can contact the developers through the support dashboard sharing your request, they'll evaluate it: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
Hi there! 😃 You can find our YITH WooCommerce Points and Rewards plugin here: yithemes.com/themes/plugins/yith-woocommerce-points-and-rewards/. Keep in mind it's a premium plugin so you need to buy the license to download it. Feel free to contact us through the following link if you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
Hi, Gastón! 😃 Something similar is possible with our YITH WooCommerce Points & Rewards plugin, you can assign points only to specific user roles in YITH > Points & Rewards > Points Options. Those points will be awarded based on orders placed and the extra points rules you configure here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/extra-points/. Users cannot specifically buy points but you can edit their points as an admin. Then, there's an option for users to share points as coupons so they can share their points with another user as a gift, you can read more about it here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/redeem-options/share-points/. If you have further questions, please, contact us here: yithemes.com/contact-form/, we'll answer as soon as possible. Stay tuned! 😉
Hi, Alin! 😃 The option to convert points into a coupon code is available so users can share their points with others, as a gift, you can read more about this here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/redeem-options/share-points/. The user that has the points does not need to convert them into a coupon in order to use them. You will also find the "Automatically redeem points on Cart/Checkout Page" option in the Redeem Options tab to automatically apply each user's points to their orders on the Cart and Checkout pages. In case you have further questions, you can contact us here: yithemes.com/contact-form/. Stay tuned! 😉
Hi there! 😃 Points awarded to customers by YITH WooCommerce Points and Rewards can only be used to place orders on your shop, they cannot be withdrawn as money. Feel free to check the live demo to see how the plugin works: plugins.yithemes.com/yith-woocommerce-points-and-rewards/. If you have further questions, you can contact us here: yithemes.com/contact-form/. Stay tuned! 😉
Hello! With YITH WooCommerce Points and Rewards you can enable the 'Extra points for referral purchase', in this case you can only set a fixed number of points to assign to a user for a referral purchase. You can find more information from this link docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/extra-points/#referral-purchase. For further assistance on any of the inquiries, please do not hesitate to contact us yithemes.com/contact-form/. Kind regards!
Hi there! 😃 You can configure the plugin to award points manually instead of automatically, this way you'll be able to choose to award points to specific users through the Customers' points tab: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/awarding-of-points/. You can also keep the points awarding automatic and create specific points rules based on your needs: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/points-rules/. If you have the premium license activated on your site, you can contact our developers to get proper assistance: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
Hi, Wole! 😃 Our YITH WooCommerce Points and Rewards plugin is integrated with our premium YITH WooCommerce Subscription plugin. By activating both plugins, you'll find the options to award points for the renewals and the subscription fees in YITH > Points and Rewards > Points Options > Extra points: docs.yithemes.com/yith-woocommerce-points-and-rewards/integrations/yith-subscription/ Stay tuned! 😉
Hi there! 😃 To show logged-in customers how many points they have left, you can use the "Customer total points" widget or the "Available points" shortcode, you can see all shortcodes and widgets here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/widgets-shortcodes/. Feel free to write to us through our contact form in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
Hi, Anna! 😄 Yes, you can! You'll find that option in the plugin's dashboard > Customers' points > Bulk actions. You can assign points to all previous orders or to orders placed after a specific date. Stay tuned! 😉
@@YITHOfficial I have one more question :) How exactly works enabling Affiliates? Are the points or amount automatically added to their WooCommerce account or is it visible from the affiliate dashboard?
@@YITHOfficial And... would it be possible to add points both automatically and manually for the admin/shop manager? I would like to see how it all looks on the dashboard, yet do not have any points on my account ;)
@@anna.buckowska Hi, Anna! 😃 Regarding the integration between our premium plugins YITH WooCommerce Points and Rewards, and YITH WooCommerce Affiliates, the points awarded to affiliates are only visible in the 'Points' endpoint in their 'My account' page. The affiliate's commissions are visible in the affiliate dashboard; you can choose to award both to affiliates (commissions and points) or set the commissions to 0 (zero) and only award points. You can edit the users' points as an admin or shop manager from YITH > Points and Rewards > Customers' points. Once there, you can click on "View history" and edit a user's points manually. You will also find the option to assign points manually or automatically in the 'Points options' tab. Stay tuned! 😉
Hello! To give your customers points on their birthday you will need to enable the 'Extra Points' rule for 'Users' birthday' as you can see in this page docs.eyithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/extra-points/#birthday. Additionally, the plugin includes an email notification that informs the customers whenever their points are updated, you can further read about this notification here docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/emails-settings/. Kind regards!
Hello🙂 Sure, with YITH WooCommerce Points and Rewards you can enable a points system in your shop to assign a specific number of points to your customers for each purchase they make. You can read in more detail how to enable the points collection here docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/awarding-of-points/. Best regards!
Hi, Osama! 😃 Your customers can use the points they got with YITH WooCommerce Points and Rewards on your shop as discounts to get the products you sell based on the conversion and the redemption settings you have configured on your site. We don't have a video tutorial showing the customer side redeeming points but you can see some examples of the process here, in the documentation: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/redeem-options/redeeming-points/. You can also test the plugin by clicking on the "Launch admin demo" above this demo to get points and redeem them: plugins.yithemes.com/yith-woocommerce-points-and-rewards/. If you have further questions, you can write to us through the following link: yithemes.com/contact-form/. Stay tuned! 😉
Hi, Sandy! 😃 YITH WooCommerce Points and Rewards is a premium plugin, it does not have a free version. You can find it here: yithemes.com/themes/plugins/yith-woocommerce-points-and-rewards/. Feel free to contact us in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
Hi there! 😃 If you're looking to set different points conversion rules for each currency you have on your site then yes, you can use YITH WooCommerce Points & Rewards together with YITH Multi Currency Switcher for WooCommerce and you will be able to set different conversion rules as shown here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/multi-currency-support/. If you have further questions or if this is not what you were asking about, please contact us through the following link: yithemes.com/contact-form/. Stay tuned! 😉
thanks
With the this point system, possible to create a leaderboard list with customers with highest points on homepage?
Hi there! 😃 Yes, with YITH WooCommerce Points and Rewards, you can enable customer ranking and then add the "Customer rankings" shortcode anywhere on your site, you can find the shortcode and screenshots here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/widgets-shortcodes/. If you have further questions, feel free to contact us through the following link: yithemes.com/contact-form/. Stay tuned! 😉
I can't change some toggles (yes/no) at the points assignments tab like locked by default. Please help. Thanks
Hi there! 😃 If the toggle options in our YITH WooCommerce Points and Rewards plugin are visible, they should not be locked. To verify why this is happening on your site and assist you, please contact our developers through the support dashboard (make sure you have the premium license activated so you can submit the ticket), they'll be happy to assist you: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
What do levels give? Is it possible to assign different points per purchase per level? What benefits can we give for when a user gets to a higher level?
Hi, Jim! 😃 Once you create levels with our YITH WooCommerce Points and Rewards plugin, you can enable extra points for users that reach specific levels (you can see it in this video: czcams.com/video/OoVZ1UoxSSA/video.html ) and you can create points and redeem rules for each level as well so they can have a different conversion rate for points. You can read more about this here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/points-rules/ and here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/redeem-options/redeem-rules/. Feel free to write to us through our contact form in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
@@YITHOfficial Thank you for the reply. I will take a look at it all
can we give rewards points only to product purchase
Hi there! Yes, the basic behavior of the plugin allows you to assign points to the customers with each purchase they make in your shop. Additionally, the plugin includes some 'Extra Points' options that are completely optional and up to you to decide whether you want to enable them or not (docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/extra-points/). Best regards!
I don't know what's wrong with my plugin, first off, the layout is different and i cant assign points to a single product. How can i resolve it
Hi, David! 😃Please, make sure you have the latest version of our YITH WooCommerce Points & Rewards plugin installed, it is version 3.14.0 released on October 5. If you have the premium license activated on your site, you can contact our developers to get assistance: yithemes.com/my-account/support/submit-a-ticket/, they will help you verify the issue and fix it if possible. Stay tuned! 😉
Do I have to use yith my account page to display points and rankings on my account page? Can't I add it when it's designed separately?
Hi there! 😃 Our YITH WooCommerce Points & Rewards plugin includes the following shortcodes and widgets so you can display some of the plugin information on your site: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/widgets-shortcodes/. Specifically, the [yith_ywpar_points_list] shortcode displays the content of points as it appears in My Account: points, levels, rank position recap tiles and the tabs with point history, target and get-point banners, and coupons. Feel free to look through the shortcodes and widgets listed on the documentation page shared, and contact us in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
How about reducing points for returned products or refunded products? Can we reduce points automatically when order gets cancelled or returned ?
Hi there! 😃 In the YITH WooCommerce Points and Rewards panel, you will find options to automatically remove earned points when an order is canceled and to reassign all the redeemed points to a customer when an order is refunded. You can see these options here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/awarding-of-points/ you will be able to see the points assigned, removed, or refunded in the order notes. Feel free to write to us through our contact form in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
Hello, is there an opportunity to create a shortcode of product points to put on the carousel of products with discounts on the main page
Hi there! 😃 YITH WooCommerce Points and Rewards includes the following shortcodes and widgets you can use on your pages: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/widgets-shortcodes/; for example, you can add the "Product points" shortcode to any page on your site specifying the product_id to show the points that will be earned if customers buy the displayed product. If you have the license activated on your site and in case the shortcodes available are not what you're looking for, you can contact the developers through the support dashboard sharing your request, they'll evaluate it: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
I am trying to download this plup in but I cannot find it? Is this still available?
Hi there! 😃 You can find our YITH WooCommerce Points and Rewards plugin here: yithemes.com/themes/plugins/yith-woocommerce-points-and-rewards/. Keep in mind it's a premium plugin so you need to buy the license to download it. Feel free to contact us through the following link if you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
@@YITHOfficial thank you
Is there an option to give the possibility to specific user roles to buy points and distribute these points among their clients?
Hi, Gastón! 😃 Something similar is possible with our YITH WooCommerce Points & Rewards plugin, you can assign points only to specific user roles in YITH > Points & Rewards > Points Options. Those points will be awarded based on orders placed and the extra points rules you configure here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/extra-points/. Users cannot specifically buy points but you can edit their points as an admin. Then, there's an option for users to share points as coupons so they can share their points with another user as a gift, you can read more about it here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/redeem-options/share-points/. If you have further questions, please, contact us here: yithemes.com/contact-form/, we'll answer as soon as possible. Stay tuned! 😉
how can I automate so that the customer does not have to generate a coupon? to apply automatically
Hi, Alin! 😃 The option to convert points into a coupon code is available so users can share their points with others, as a gift, you can read more about this here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/redeem-options/share-points/. The user that has the points does not need to convert them into a coupon in order to use them. You will also find the "Automatically redeem points on Cart/Checkout Page" option in the Redeem Options tab to automatically apply each user's points to their orders on the Cart and Checkout pages. In case you have further questions, you can contact us here: yithemes.com/contact-form/. Stay tuned! 😉
Can a customer withdraw the money to its local bank?
Hi there! 😃 Points awarded to customers by YITH WooCommerce Points and Rewards can only be used to place orders on your shop, they cannot be withdrawn as money. Feel free to check the live demo to see how the plugin works: plugins.yithemes.com/yith-woocommerce-points-and-rewards/. If you have further questions, you can contact us here: yithemes.com/contact-form/. Stay tuned! 😉
can we dive discount in percentage format when user refer the products
Hello! With YITH WooCommerce Points and Rewards you can enable the 'Extra points for referral purchase', in this case you can only set a fixed number of points to assign to a user for a referral purchase. You can find more information from this link docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/extra-points/#referral-purchase. For further assistance on any of the inquiries, please do not hesitate to contact us yithemes.com/contact-form/. Kind regards!
Thank You For your Reply
🙏🙏🙏🙏
how to off reward point on every purchase?
i do not want to give the point to customer every purchase
Hi there! 😃 You can configure the plugin to award points manually instead of automatically, this way you'll be able to choose to award points to specific users through the Customers' points tab: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/awarding-of-points/. You can also keep the points awarding automatic and create specific points rules based on your needs: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/points-rules/. If you have the premium license activated on your site, you can contact our developers to get proper assistance: yithemes.com/my-account/support/submit-a-ticket/. Stay tuned! 😉
Can you accumulate points on subscription monthly payments ?
Hi, Wole! 😃 Our YITH WooCommerce Points and Rewards plugin is integrated with our premium YITH WooCommerce Subscription plugin. By activating both plugins, you'll find the options to award points for the renewals and the subscription fees in YITH > Points and Rewards > Points Options > Extra points: docs.yithemes.com/yith-woocommerce-points-and-rewards/integrations/yith-subscription/
Stay tuned! 😉
How to shop my points in header?
Hi there! 😃 To show logged-in customers how many points they have left, you can use the "Customer total points" widget or the "Available points" shortcode, you can see all shortcodes and widgets here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/widgets-shortcodes/. Feel free to write to us through our contact form in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
Can you assign points to the previously made shoppings?
Hi, Anna! 😄 Yes, you can! You'll find that option in the plugin's dashboard > Customers' points > Bulk actions. You can assign points to all previous orders or to orders placed after a specific date. Stay tuned! 😉
@@YITHOfficial This is so cool! Thanks!
@@YITHOfficial I have one more question :) How exactly works enabling Affiliates? Are the points or amount automatically added to their WooCommerce account or is it visible from the affiliate dashboard?
@@YITHOfficial And... would it be possible to add points both automatically and manually for the admin/shop manager? I would like to see how it all looks on the dashboard, yet do not have any points on my account ;)
@@anna.buckowska Hi, Anna! 😃 Regarding the integration between our premium plugins YITH WooCommerce Points and Rewards, and YITH WooCommerce Affiliates, the points awarded to affiliates are only visible in the 'Points' endpoint in their 'My account' page. The affiliate's commissions are visible in the affiliate dashboard; you can choose to award both to affiliates (commissions and points) or set the commissions to 0 (zero) and only award points. You can edit the users' points as an admin or shop manager from YITH > Points and Rewards > Customers' points. Once there, you can click on "View history" and edit a user's points manually. You will also find the option to assign points manually or automatically in the 'Points options' tab. Stay tuned! 😉
how to send email on birthday points??
Hello! To give your customers points on their birthday you will need to enable the 'Extra Points' rule for 'Users' birthday' as you can see in this page docs.eyithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/extra-points/#birthday. Additionally, the plugin includes an email notification that informs the customers whenever their points are updated, you can further read about this notification here docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/emails-settings/. Kind regards!
I want to give a point to the customer when he has purchased the products
Hello🙂 Sure, with YITH WooCommerce Points and Rewards you can enable a points system in your shop to assign a specific number of points to your customers for each purchase they make. You can read in more detail how to enable the points collection here docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/points-options/awarding-of-points/. Best regards!
how to use Points ? where the next video
Hi, Osama! 😃 Your customers can use the points they got with YITH WooCommerce Points and Rewards on your shop as discounts to get the products you sell based on the conversion and the redemption settings you have configured on your site. We don't have a video tutorial showing the customer side redeeming points but you can see some examples of the process here, in the documentation: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/redeem-options/redeeming-points/. You can also test the plugin by clicking on the "Launch admin demo" above this demo to get points and redeem them: plugins.yithemes.com/yith-woocommerce-points-and-rewards/. If you have further questions, you can write to us through the following link: yithemes.com/contact-form/. Stay tuned! 😉
is that free?
Hi, Sandy! 😃 YITH WooCommerce Points and Rewards is a premium plugin, it does not have a free version. You can find it here: yithemes.com/themes/plugins/yith-woocommerce-points-and-rewards/. Feel free to contact us in case you have further questions: yithemes.com/contact-form/. Stay tuned! 😉
Can we assign different currency for points?
Hi there! 😃 If you're looking to set different points conversion rules for each currency you have on your site then yes, you can use YITH WooCommerce Points & Rewards together with YITH Multi Currency Switcher for WooCommerce and you will be able to set different conversion rules as shown here: docs.yithemes.com/yith-woocommerce-points-and-rewards/premium-version-settings/multi-currency-support/. If you have further questions or if this is not what you were asking about, please contact us through the following link: yithemes.com/contact-form/. Stay tuned! 😉