Having Trouble Updating Sync 3 - Let me give you some tips that may help - WiFi Is Not Completing

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Komentáře • 131

  • @patrickdempsey6146
    @patrickdempsey6146 Před 5 měsíci

    Your honesty is incredibly refreshing.
    THANK YOU!!!!

  • @jonathansherwood5841
    @jonathansherwood5841 Před 2 lety +1

    Thanks for the advice! Sucks that a master reset is needed, but it's better than a new module.

  • @redwave4454
    @redwave4454 Před 2 lety +1

    Thanks again for your vast Ford knowledge my friend

  • @williamwchuang
    @williamwchuang Před rokem +6

    I recommend the Syn3Updater from Cyan Labs for USB updating.

  • @rrobins9857
    @rrobins9857 Před 2 lety +1

    Thank you for all the Great info!

  • @troublemakingpups5787
    @troublemakingpups5787 Před 2 lety +1

    Jimmitty Christmas! 😳 They want autonomous semi tractors and cars running all over. Scarey stuff. Thanks for the good info as always! 🙂🐶

    • @jonathansherwood5841
      @jonathansherwood5841 Před 2 lety +1

      Right?! I'm all for advancement in autonomous tech, but simply having a reliable module that can easily be updated is a tall order at this point.

  • @lchavarin
    @lchavarin Před 2 lety +1

    Thanks for the tip. I'm going to to the master reset. My system has been acting up when I initially plug the cable to my phone. It takes multiple attempts for Android auto to start.

  • @markwebber2294
    @markwebber2294 Před 10 měsíci +5

    I tried doing the wifi update for couple of days before i tried update of sync 3 via usb drive. only trick for me was to use a USB 3.0 drive, not a USB 2.0 drive, formated as exFat. Update took about 15 minutes, but was successful. Not sure what the wifi problem was, but grateful the USB 3.0 (exFat) update worked.

    • @Theseymorecrew
      @Theseymorecrew Před 4 měsíci

      Teach me

    • @persiah7779
      @persiah7779 Před měsícem

      @@Theseymorecrew I'm really hoping this is my solution as I've tried resetting the fuse, a "hard" reset, and a master reset on my infotainment system and it still won't update and lags and won't let me play music from my phone 90% of the time.

  • @s0ak1tncider
    @s0ak1tncider Před 2 lety +1

    I think my APIM is shot…. One cold night leaving work, the screen wouldn’t come on. I tried to do a soft reset but nothing. Then when the cabin warmed up the screen came on. Then the next day it just quit, hasn’t came on in the last three days. Thought about running Forscan to see what info it’ll give me. It looks like it force shutdowns cause the blue illuminated USB also shut off. No power to them.

  • @megancarr918
    @megancarr918 Před rokem +1

    Thank you, I just got a nice used 2016 Escape SE and my SYNC button to scan for updates is gone, my blue tooth button is set to off and is greyed out so I can't use it, and my ADD PHONE button is also greyed out and will not let me use it. I have done the master reset on it and I think now I am just going to have to go to a Ford Dealer since I can't get it to work. I thank you for the video because at least I know it is not just me!

  • @harrydonnelly307
    @harrydonnelly307 Před rokem

    Feels mental how poor sync 3 I’m from the uk had a 18 plate fiesta for 3 years had 3/4 issues with the usbs - sync 3 lag - and CarPlay tried updating via usb stick, master resets and wifi. It’s booked in now for next year to get sorted probably looking at 900-1000 pounds

  • @blockisle9
    @blockisle9 Před 2 lety +3

    Thanks Rich, I’m on sync 3 version 3. Something and it’s operating with out any issues. The website says version 3.0.20204 is available for my vehicle. I’ve come to the conclusion that if it any broke, leave it alone. I doubt that there’s any new features.

    • @CuteLittleNeko
      @CuteLittleNeko Před 2 lety +1

      It won't update past that version for me.
      Only bug I noticed is sometimes it plays the wrong chime sound and backup animation.

    • @gregsmith983
      @gregsmith983 Před rokem +1

      I did that version yesterday on my 18 f150 and didn’t see any changes but screen still having freezing problems.

  • @dontwantnospam
    @dontwantnospam Před 2 lety

    Both our vehicles, a 2019 Edge and 2020 F-250 apparently have APIM issues and have had them since they were new (both were custom orders). My wife's Edge goes halfway thru a USB upgrade and stops. Both vehicles have audio that stutters and stops when reading text or looking for POI and can take up to 30 seconds to respond or change radio channel. The one in my truck says "no PIO found" out of nowhere and I'm having an issue trying to switch the rear camera to the ball view. Tech says they both have APIMs going bad, but FDRS test will not fail them or give replacement code. They are both still under bumper-to-bumper warranty so replacement would be free. The dealer is trying to get warranty approved and customer service has told me to talk to customer warranty and get them to clear warranty replacement. I really don't want to keep having tech running tests until they finally do a FDRS failure, but the service manager said bring them in every week or two until we get FDRS to fail them.
    In talking with techs, they miss OASIS since they would show failures when issues like we have show up.
    Keep up the information and thank you.

    • @FordBossMe
      @FordBossMe  Před 2 lety

      I'll do a video for you

    • @FordBossMe
      @FordBossMe  Před 2 lety

      Make sure you look at the new videos today when I make it on how to get the apim

    • @dontwantnospam
      @dontwantnospam Před 2 lety

      will do, thank you sir.

  • @edwardgreshii7194
    @edwardgreshii7194 Před 8 měsíci

    I attempted a USB update from sync 3 version 1.0 I got a sector did not update properly or words to that effect, and now I have no album art from Spotify and voice recognition does not work. These all worked before attempting the update. Master reset doesn't fix the problem nor does forward and forward and power and forward. I would rather have version 1.0 and my stuff work than an upgrade. Any ideas?

  • @mh4056
    @mh4056 Před 2 lety

    Thanks for the info. Just had the APIM replaced in my 2017 MKZ and the tech couldn’t get the new APIM to take the program. Ford ended up having them order a 2nd APIM which solved the problem. Working good again, for now at least. Do you ever update the older sync3 systems to 3.4 or do you not recommend that?

    • @FordBossMe
      @FordBossMe  Před 2 lety +1

      I only update or attempt when they malfunction

  • @KavoTheGodd
    @KavoTheGodd Před 4 měsíci

    Should i update my sync 3 from 2.3 to 3.0 before going all the way to 3.4?

  • @nasseral-momen1463
    @nasseral-momen1463 Před 3 měsíci

    Thanks. Worked after a master reset

  • @Sagittarius-88
    @Sagittarius-88 Před 2 lety +1

    I downloaded one of my sync updates to a flash drive and then let it do the update while I was driving around. This might be a better option for some people.

    • @FordBossMe
      @FordBossMe  Před 2 lety +1

      It can be but again this video is focused on the gate of the programming may not go through and what to do if it doesn't even in the event of a thumbstick

  • @Pitcrw6
    @Pitcrw6 Před 2 lety

    I tried updating my sync 3 on my 2018 fusion and all I got was a circle of death. So I decided to leave it be and don't fix something that isn't broke.

  • @jamespaul5858
    @jamespaul5858 Před 7 měsíci

    My sync 3 the screen goes black for 4 seconds on for 1 second continually.
    Everything works though, ever heard or seen this issue??

  • @raysharplessjr
    @raysharplessjr Před 2 lety +1

    So what you're saying is, don't update sync 3 lol. I had issues with initially updating my mach 1 last year when i got it. The install bar simply stopped about 3/4 of the way and wouldn't finish. I have up on it and after about a month of checking back it finally finished. Real garbage tech in these $60k vehicles these days. But, i love the car anyway.

  • @RobertGanz-bd4my
    @RobertGanz-bd4my Před 2 měsíci

    My Fordpass stopped working Jan 12th, with that I updated the software to 3.4 and was successful. Dis the master reset and now getting a SSM50726 error per Fordpass call center. Any tricks to get it to connect to the ford network. Note, Wi-Fi connect fine.

  • @ryannap60
    @ryannap60 Před 7 měsíci

    Sync 3.4 , forgetting paired phones so i tried to update via usb and wifi with no luck... tried master reset and now stuck on black screen only.. with no functionality at all. Cant even listen to radio now

  • @huntergibson1282
    @huntergibson1282 Před rokem

    Can you update sync 3.0 to sync 3.4?

  • @gregsmith983
    @gregsmith983 Před rokem

    Rich, my sync 3 on my 2018 f150 is freezing up and I’ve done all the resets soft and master took battery cable of for 30 minutes and yesterday loaded the update 20204 on it to see if that would help but it’s still freezing. I even did the diagnostic test on the screen and tough all the white boxes and none of those froze up so that’s telling me it’s probably not the APIUM going bad. Do you have any other suggestions.

    • @FordBossMe
      @FordBossMe  Před rokem

      No I agree it's probably the accessory protocol interface module

  • @snort8989
    @snort8989 Před 2 lety

    Everytime I’ve tried updating via WiFi it never worked so just using a thumb drive has been the answer on my 19’ explorer

  • @RyanEmeryLovesCars
    @RyanEmeryLovesCars Před 7 měsíci +1

    If the engine needs to be continuously running how are owners with hybrid vehicles supposed to update? I have a 2018 MKZ hybrid

  • @NotSoAverageFusion
    @NotSoAverageFusion Před 2 lety

    U have a question about my ‘14 Fusion Titanium AWD. I am seeing a drop in fuel pressure even after installing high pressure pump and can never get maximum power/boost in gears 1-4. the weird part is I still get perfect operation in 5th and 6th. Any advice or help?

    • @FordBossMe
      @FordBossMe  Před 2 lety +1

      Give me the full story on this
      How long
      History before
      Work Completed
      I need more

    • @NotSoAverageFusion
      @NotSoAverageFusion Před 2 lety

      @@FordBossMe seems like it started happening around the beginning of the winter cold. I have maintenanced oil every 5k miles and I’ve installed some bolt ons such as a good reputation boomba bov, CPE intercooler, magnaflow exhaust, and Steeda intake. I have also been having voltage issues reading 13.5-13.6 average and sometimes on a fresh start 10.5! Battery, alternator, and belts are brand new

    • @NotSoAverageFusion
      @NotSoAverageFusion Před 2 lety

      @@FordBossMe car is at 107k and I’ve had a coolant flush and another mod I forgot I installed was the JLT catch can. A dealership tech replaced some corroded wires which help the voltage for awhile but not the power/boost, then when it got even colder the voltage dropped again and hasn’t went up or down from 13.5ish since. Code P0620. Dealership said they may have some more lengths of the charging system wires to look over for more corrosion or fraying

  • @Cole_brittner
    @Cole_brittner Před 2 lety +1

    I've tried every bit of troubleshooting I can find. Still won't scan for updates or acknowledge the usb with update files. If I had known I'd be stuck with version 1.0 I would not have purchased an f150

    • @FordBossMe
      @FordBossMe  Před 2 lety

      You probably have an accessory protocol interface module issues where it needs to be replaced or done at the dealership

  • @Sabtaj65
    @Sabtaj65 Před rokem

    Mine wouldn’t update via wifi. Shut Bluetooth off on my phone and it started downloading update on the radio.

  • @fordtechlife
    @fordtechlife Před 2 lety

    When connected to wifi could take a month to update we charge 1.0 hrs to force update 2.0 hrs r&r and program config retest 👍💪👊💯🇺🇲

  • @nintendude1988
    @nintendude1988 Před rokem

    So my story trying to update to version 3, from version 1 on a 2016 Escape. I went to USB route, followed Ford's instructions to a T. When I plug in I get the updating system software message, but I've left it going for upwards of an hour and a half, and it never completes. Tried now on two different USB sticks. Have left the car running for 90 minutes multiple times in the driveway now while waiting for the updates. Talk about a waste of gas! Anything more I can try or that I should attempt?

    • @FordBossMe
      @FordBossMe  Před rokem

      Yeah you're probably going to have to put a new accessory protocol interface module in it

    • @nintendude1988
      @nintendude1988 Před rokem

      @@FordBossMe Thanks for the reply, and damn, if I can't get it and am left with this being the next thing to try I will be staying with V1 for a while 😂

  • @stevesweet2567
    @stevesweet2567 Před 2 lety +1

    Over in the U.K. we program them using USB, its never failed for me or the friends i look after.

    • @FordBossMe
      @FordBossMe  Před 2 lety +1

      Brother I understand it may not have failed you and the few you have done but I've done HUNDREDS upon HUNDREDS of these
      Once the APIM starts to act up and people force programming through its typically going to fail worse or act up worse once it does go through
      No disrespect but the reason I put all this out isn't to compare myself to other people but it's to show based on my expertise and knowledge this is what may happen and this is what you are looking at as a fix

    • @stevesweet2567
      @stevesweet2567 Před 2 lety

      @Ford Boss Me My input wasn't meant to challenge or disrespect you dude.

  • @anthonys568
    @anthonys568 Před 2 měsíci

    I installed update and it says the update is completed but doesnt update to sync 3

  • @alexandroalbares8765
    @alexandroalbares8765 Před 2 lety

    Good job buddy

  • @izraizra316
    @izraizra316 Před rokem

    I have a 2018 ford ecosport that it’s now out of warranty. The screen/radio won’t turn on. The screen stay black. I’m sure there’s power because when I turn on the headlights at night, the buttons on the radio are on. The problem started this way. When I would start the car, the screen would come on right away. After driving it for maybe 15-20 minutes, I would park and then turn it off. Then I would turn on the car again and the screen won’t come on at all. I would have to start and shut off the car until it would come on again. Now it’s been a year and it’s won’t turn on anymore. I unplugged the battery, that didn’t fix the issue. I pulled out the fuse, that’s didn’t fix the issue, I removed the entire unit to see if I find anything lose, everything seem fine. Any ideas on how to fix this?

    • @FordBossMe
      @FordBossMe  Před rokem +1

      Yeah just like I've responded to all the other hundreds of people asking me the same question you did and I answered the same way because nobody ever looks at the comments in the the comment section and they make me keep answering the same question like a broken record
      You either need an audio control module or an accessory protocol interface module that will fix the problem

  • @kimberlyduncan7069
    @kimberlyduncan7069 Před 17 dny

    Can Internet be added to my 2005 Ford se ?

  • @hardworkingtaxpayer
    @hardworkingtaxpayer Před 2 lety

    Hey Rich do you know how to fix delayed Bluetooth audio with sync 3?

    • @FordBossMe
      @FordBossMe  Před 2 lety

      Master reset and reconnect your phone and maybe an update to the module

  • @purplecon1410
    @purplecon1410 Před 2 lety

    I was having issue with my SYNC3, imagine that a 5-year-old was push buttons on the screen trying to find a game, while driving down the road the SYNC3 would be changing stations, going in and trying to change door code, trying to dial 911 and so on, I did a master reset but didn’t help. I took it into the dealership and they did a master reset and reapplied the software and it got worse. Since it was still under warranty the dealership replaced the SYNC3, so for no issues.

    • @FordBossMe
      @FordBossMe  Před 2 lety +1

      What they replaced was the accessory protocol interface module is I was actually referencing in this video that ultimately ends up fixing it

    • @purplecon1410
      @purplecon1410 Před 2 lety

      @@FordBossMe Should I have automatic updates on? Or just do updates when I know I have good wifi at the truck?

  • @persiah7779
    @persiah7779 Před měsícem

    I've tried resetting the fuse, a "hard" reset, and a master reset on my infotainment system and it still won't update and lags and won't let me play music from my phone 90% of the time. If I just upgrade to an aftermarket system, would I still need to possibly replace my "accessory protocol interface module"?

    • @FordBossMe
      @FordBossMe  Před měsícem +1

      No, I would get an aftermarket one anyway the Ford one is junk

  • @varmint223
    @varmint223 Před rokem +1

    My sync 3 will not keep time it keeps saying it’s 1hr ahead Iv changed it and after I shut truck off go to work come out and it’s back 1 hr off unless I hook my phone to the usb then it will change to the right time tell I unhook it

    • @FordBossMe
      @FordBossMe  Před rokem

      It's not going to program you probably need to take it to the dealer you have a bad module behind the radio

    • @varmint223
      @varmint223 Před rokem

      Keeps throwing a VER_ERR08 code

  • @UrbanNinjaFu
    @UrbanNinjaFu Před 10 měsíci

    Is that part covered by the warranty?

    • @FordBossMe
      @FordBossMe  Před 10 měsíci

      Depends on where you are at mileage and years

    • @UrbanNinjaFu
      @UrbanNinjaFu Před 10 měsíci

      @@FordBossMe it’s 2020 St, I have the extended warranty I just pasted my factory warranty I’m at 41k. I can’t factory reset mine it locks up. They are telling me they have to do some special updated that will take up to 4 hours but if I just need that part replaced I want to request that instead. This has been an ongoing issues since I bought it brand new, they have forced updated it twice already.

  • @Damian_r-zo6cj
    @Damian_r-zo6cj Před 8 měsíci

    Witam . Zrobiłem aktualizacje z sync 2 do wersji 3 . Po aktualizacji nie chce mi działać android auto. Co mam teraz zrobić

  • @cheryl1068
    @cheryl1068 Před rokem

    Just having the same problem, WiFi settings not saving, master reset just freezers on the continue screen.

  • @marshallbaker99
    @marshallbaker99 Před 4 měsíci

    I have a 2016 f150 and I’m trying to update to sync 3 3.0 but I get a pop up message saying “Bad Installation File” every time I plug in the flash drive. What could be the issue?

    • @FordBossMe
      @FordBossMe  Před 4 měsíci

      You're going to have to strip everything off of the thumb drive and re-download everything onto the thumb drive from sync

    • @marshallbaker99
      @marshallbaker99 Před 4 měsíci

      I’ve have erased everything and redownloaded twice now and master reset it. Could it possibly be the flash drive.

    • @FordBossMe
      @FordBossMe  Před 4 měsíci

      @@marshallbaker99 possibly yes

  • @MrConnorTubee
    @MrConnorTubee Před rokem +1

    Mine just says updating system software… when done with usb and been over an hour with car running now, I don’t think it’s worked, any suggestions? I reset last time I couldn’t get it to do it

    • @FordBossMe
      @FordBossMe  Před rokem

      Master reset through settings

    • @FordBossMe
      @FordBossMe  Před rokem

      Turn phone Bluetooth off

    • @FordBossMe
      @FordBossMe  Před rokem

      Make sure it's hooked to wifi

    • @FordBossMe
      @FordBossMe  Před rokem +1

      If nothing is working Ford will need to do it or you'll need a new Apim which is expensive

    • @MrConnorTubee
      @MrConnorTubee Před rokem

      Does it need Wi-Fi even with usb? I’ve tried master reset before, I’ll try turning phone Bluetooth off

  • @neilmurphy845
    @neilmurphy845 Před rokem +1

    What a mess you think they would just leave people like Samsung or Google make these systems so they actually work flawless It's nut's

  • @jorgecervantes4589
    @jorgecervantes4589 Před 6 měsíci

    Hey bro I got a 2016 ford Mustang Gt premium I got this problem with my stereo not wanting to turn off it just stays one I already tried to take the fuse off and didn’t work I also did a reset on it and still same thing everything else turns off except the stereo screen and the a/c lights any idea how I can fix that ?

    • @FordBossMe
      @FordBossMe  Před 6 měsíci

      If you took the fuse out and it didn't turn off you probably pulled the wrong one

    • @FordBossMe
      @FordBossMe  Před 6 měsíci

      Radio and Audio Module problems on those bad

    • @jorgecervantes4589
      @jorgecervantes4589 Před 6 měsíci

      I did pull the right one like it did turn off when I took it out and waited then put it back and turn one but still same thing turn the car on and then turned it close the doors inside lights and dash turn off except the screen then the light on the a/c buttons

    • @jorgecervantes4589
      @jorgecervantes4589 Před 6 měsíci

      So you think the audio module is what’s making the stereo stay one 24/7 ?

  • @googleuser6875
    @googleuser6875 Před měsícem

    I have a 2016 Escape, and just aquired a 2017 both are titanium. The 2016 has ver 3.0 and the 2017 has ver 2.2 . I can't get either to update. I've tried via wifi (yes my wifi is fine and strong) and using a usb. Neither completes. Using the wifi method the system just sits and says it's scanning for updates until it finally goes dark. When following the ford instructions for usb, (start the engine, insert the usb drive (loaded with the update) and wait. There is absolutely no indication that anything is happening. No start message, not finish message, and no update. I realize the versions require different formating of the usb, so that shouldn't be an issue. I have no idea what's going on because there's no indicators. Really frustrating ford!

    • @FordBossMe
      @FordBossMe  Před měsícem

      That's because you have a Accessory Protocol Interface Module Problem

    • @googleuser6875
      @googleuser6875 Před měsícem

      @@FordBossMe on Both vehicles? The 2016 updated last year. I have no idea of the history of the other since I just bought it.

  • @wriv819
    @wriv819 Před 3 měsíci

    Warranty doesn’t cover it? Plz respond!!

    • @FordBossMe
      @FordBossMe  Před 3 měsíci

      Only if it's 3 yrs or younger or 36000 miles or less

    • @wriv819
      @wriv819 Před 3 měsíci

      @@FordBossMe I run into the same issue with sync 3. Good thing that my vehicle is only 19000 miles. The map still shows but all the other functions are gone. Any idea of what they may do at the dealer ?

  • @jeffgravett
    @jeffgravett Před 4 měsíci

    What if I can't get master reset to actually reset anything?

    • @FordBossMe
      @FordBossMe  Před 4 měsíci

      Then you probably have to have a module replaced

    • @jeffgravett
      @jeffgravett Před 4 měsíci

      @@FordBossMewould you know which module, is there only one?

    • @FordBossMe
      @FordBossMe  Před 4 měsíci +1

      Apim and or acm
      Audio control module or the Accesory Protocol Interface Module

  • @tonycolca2241
    @tonycolca2241 Před 2 lety +1

    Is it ford or feard

  • @mattatwar
    @mattatwar Před 2 lety

    You can get a refurbished APIM for $200 and install it yourself.

  • @huntergibson1282
    @huntergibson1282 Před rokem

    Can you update sync 3.0 to 3.4?

    • @FordBossMe
      @FordBossMe  Před rokem

      I have no idea

    • @FordBossMe
      @FordBossMe  Před rokem

      I just do the updates as the diag calls for it I don't try to figure out what I can and can't do

    • @huntergibson1282
      @huntergibson1282 Před rokem

      @@FordBossMe okay thank you sir

  • @freedomfan3277
    @freedomfan3277 Před 2 lety +1

    DON'T UPDATE!!!!!!! UPDATING MESSED MY RADIO UP!!!! Siriusxm goes in and out and the sirius travel apps rarely work. Returned to dealer and module was replaced with no effect. The software is BAD!!!! 2019 F150

    • @FordBossMe
      @FordBossMe  Před 2 lety

      It's not so much the data but more along the lines of shit modules

    • @freedomfan3277
      @freedomfan3277 Před 2 lety

      @@FordBossMe So you're saying that I need to keep getting them replaced until I get a good one? Still under warranty.
      PS: I had no problems for 1 1/2 years prior to update.

  • @gsg971
    @gsg971 Před rokem

    Planned obsolescence

  • @kineticenergy1085
    @kineticenergy1085 Před 2 lety

    Where do you live with all these cars you drive where the driver side is on the right side of car?😂

    • @FordBossMe
      @FordBossMe  Před 2 lety

      So in the editing app I can switch it around but I always forget to do it it's just a mirror effect of the camera that's all I'm just not going to go back and purposely make sure that I'm making everybody feel super comfortable watching the video because I forgot to do something it's just a mirror image flip

    • @kineticenergy1085
      @kineticenergy1085 Před 2 lety

      @@FordBossMe I wasn’t trying to give you hard time, just wondered about it

    • @FordBossMe
      @FordBossMe  Před 2 lety +1

      @@kineticenergy1085 I've been explaining this almost every other video for the last couple years so I hope you understand and gets a little Annoying to have to keep explaining it I know it's not what you intended to do but it gets annoying and then eventually you're just not nice about it anymore

    • @kineticenergy1085
      @kineticenergy1085 Před 2 lety

      @@FordBossMe all good man

  • @rtz549
    @rtz549 Před 10 měsíci

    Real junk. Have a 2019 Escape that won't update.

  • @garygibby526
    @garygibby526 Před 8 měsíci

    Should be on ford to ensure their garbage works correctly wtf ? Not impressed !

  • @dalemoeser2282
    @dalemoeser2282 Před 2 lety

    Go to bed 🛏 👍🏻

  • @kimberlyduncan7069
    @kimberlyduncan7069 Před 17 dny

    Can Internet be added to my 2005 Ford se ?

    • @FordBossMe
      @FordBossMe  Před 17 dny

      With an aftermarket radio and SD card registered for phone service YES