How real agencies escape The Scalability Trap

Sunir Shah from AppBind talks about how real agencies escape the scalability trap.
"Nothing is more difficult than scaling revenue at an agency because selling labour is risky! More revenue means more payroll, which needs to turn over the month after.
For several years, I've been asking agencies in the Agency Connect community one question... "How have you made your agency a sustainable business?"
I'll get into the gory details real agencies are using.
* What are the business metrics that profitable agencies track religiously to keep in the black?
* What strategies are working?
* Is growth the only goal? Can you ever retire?"
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