How to amplify contact centers and field service operations with AI

Join Jeff Comstock (Corporate Vice President, Dynamics 365 Customer Service) as he shares how Copilot is transforming the customer and field service landscape for Lenovo and G&J Pepsi, boosting efficiency, reducing training costs, and ultimately delivering exceptional experiences for agents, frontline workers, and customers.
Check out new capabilities for Dynamics 365 and Power Platform with the 2024 release wave 1 plans: learn.microsoft.com/en-us/dyn...
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