Samsung Dishwasher Repair - Water Drains Out Before Wash Cycle - Case Break
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- čas přidán 12. 09. 2024
- This video shows you how to Repair a DW7933LRASR Samsung Dishwasher DD94-01005A Case Break
Symptoms may include: Water Drains Out Before Wash Cycle
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![[SOLVED] How to fix Samsung dishwasher oE error code - no parts](http://i.ytimg.com/vi/V04PvdyWVTM/mqdefault.jpg)
Thanks for the information. I have a Samsung 400RHS/XAA dishwasher that kept flashing the "Heavy and Auto Sensing" light after around 5 minutes of starting, followed by draining while the lights kept flashing. Your instructions solved the problem. The float in the flow meter was not stuck, however, the small port were the flow meter attaches to the upper tank was totally plugged with algae. I removed and cleaned both the upper tank and flow meter per your instructions. Presto, the dishwasher works like new again. The best part, was that there were no costs associated with the DYI repair. Thanks!!
Thank you so much for this very helpful and thorough video! I was able to save hundred of dollars by not having to purchase a brand new dishwasher! Instead, I followed your instructions and took everything apart, gave it a good clean and put it back together carefully. My oldest son even helped and we used it as a great homeschool lesson in dishwasher mechanics! It's running through a full cycle now. Yay!
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Congratulations on your homeschooling; it builds creative, independent, and wise adults, unlike the mass indoctrination centers, where education is an afterthought!
Thank you very much for such helpful video! You helped us to save so much money!
We have got this "oE" error. Called Samsung and did what they suggested. No result. Called to Samsung sub-contractors.The repairman from "Audio Video Repair", Pennsauken NJ charged us $90 for visit and diagnostics, said that a new sensor would cost about $190 and labor $160. He even suggested to change the mother-board and something else! We thought about all this expensive issue and decided that we better buy a new dishwasher tomorrow, but because you explained what to do, my husband was able to fix the problem! Appreciate your help,
Inessa
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Outstanding help. Watched video. Went back to it three times during repair. Pulled case brake sensor off and cleaned out with water pressure then air compressor blow gun. Was able to break up sediment/gunk and it came out under water pressure. Reinstalled and hoping for no leaks..... DW working fine after 2 weeks. Thanks Matt!!
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Hi, I used your video to disassemble my airbrake and clean it. The problem was still there. I saw another video which gave me an idea. The hose attached to the sensor needs to be sucked out. (I used an inflatable toy pump in reverse. (Don't suck it.)) Blowing it in doesn't resolve the issue long term but the other video got his working that way in the short term.
I was able to get a ton of crud out and its working fine again. While thing took less than ten minutes.
Thank you for the video. I really appreciate the time you took to put it out there.
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this is the smelliest dishwasher I've ever owned - the only smelly dishwasher actually. Gunk builds up in the door hinge causing the unit to smell horrible.
thanks for the video. Was able to fix myself thanks to this.
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This was an amazing video that laid it all out there. I was able to clear the moldy residue that was preventing the sensors from working properly. I was surprised that the flow sensor does not "click" in. It is just a press fit, and a pretty loose one. I added a zip tie to make sure it doesn't come out. Just saved myself at least $100!! I hope that I don't have to do this every couple of years.
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This solved my low water level problem. I took out the unit and bleached it. Dishwasher works without issue. Thanks a million
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This video really helped - Thanks! Due to the length of the electrical connections, I found it easier to hook up the small hose, then the electrical connections, then the rest of the hoses.
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Thanks!
Pulled mine out, cleaned it and it now works. I did have a problem working with it outside during the day. With the side cover removed, the sun light was preventing the sensor from working properly.
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I've had the dreaded Samsung OE error quite a few times over the last couple of years and have become an "expert" at taking it out and cleaning it(even though I wish I didn't have to). Am starting to get the error again and was wondering if the new replacement parts are any better at preventing the gunk build up that causes the float to stick? Hate to purchase a new case sensor only for it to stick again after a couple months worth of use. Thank you for the updated video!
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Would love to support your parts department if I knew whether the replacement part is any better at preventing the build up which causes the float to stick. Can you help? TY.
Now that it is repaired, what can be done to prevent reoccurrence? This is my second time using the method. Great resource!!
Thank you so much ! I took mine apart and cleaned it. That didn’t fix it so I ordered the case brake, installed it today, and it works !!! Thanks :)
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Where did you order from, how much it was? Thank you!
Thanks Sir, I cleaned mine today and now it runs like a charm !!!!!
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Thank you for this video. Our dishwasher is not the same Samsung model, however, it did help us troubleshoot and hopefully get us to the right fix.
Thanks so much for the straightforward info, this worked like a charm to get my dishwasher working properly again.
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Great Video. I didn’t need to replace my case sensor but was able to open the sensor and scrub it out with a small toothbrush. It’s working great again!!
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This helped me solve another problem, water was coming out of the brake of my dishwasher, realized my water pressure is too high based on how this one worked, and put in a reducer. It now works just fine.
Thank you so much for this video.
I managed to fix the problem by shooting very hot water in the case and the sensor work now.
Thanks again !!!!
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Thanks so much for posting this informative video! I pulled apart my Samsung Dishwasher today to fix a problem and your descriptive, step by step video really helped. Thanks again!
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Thanks for this video!!! I fixed my dishwasher very quickly thanks to this video!!!!!!
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you got to the drain ports and you didnt specify which drain hose goes into which port. im sitting here looking like a dumb a@@ trying to figure out if the hose coming from the garabage disposal is the one to connect to the far right port or the one on its left....please helpppppp
@@locosmiley2008 did you ever figure it out ?
@@Boeing767DriverAA yes but i don't remember what i did sorry, been a while. i learned one lesson, never buy a Samsung dishwasher again
Your video was awesome! I cleaned the case sensor and now it works like a charm. thanks Joe
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Incredible dude.
Thank you so much for your video and for taking the time to instruct those of us out here who are needing it desperately. Lol it was exactly the same thing that my dishwasher was doing! exactly
Thanks so much. Cleaned out the level and works great again. Why couldn’t the make the tubes and wires longer? Jeez
Thank you very much. Your video helped me to fix my dishwasher. You're the best.
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The hardest part was getting the cap/screen off from inside the unit. Cannot thank you enough. I cleaned out the float area and that was enough to get the unit working again.
thanks for the great video, after replacing the case breaker, for whatever reason, control panel light doesn't come on, it just goes to drain stage then stop. those two gray water hose, is it possible i could have connect to wrong ends?
Thank you so much!!! Cleaned it and it works now! Godsend!
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Fantastic video! Didnt need to take out the top rack though.
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thank you so much, you're very experts and very professional with clear instructions
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Thank you for your video is there someplace I can go to find how to read the codes I have flashing but I don’t have the booklet thank you
Thank q sir you given exlant video sir
Thank you for this video. My Samsung dishwasher is getting this code. I am going to attempt to drag it out and clean that float device and see if that is my issue.
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The float sensor can be repaired sometimes by cleaning clog and check micro switch with continuity tester
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Used this video to fix My Samsung Dishwasher. My front panel was blinking heavy+smart auto. I did not replace sensor. I took it all apart, degreased with dawn and kept running hot water through. Used faucet pull down to fill inside dishwasher with water. Automatically drained. Did this 6 times. Currently running empty load now. This video was great for understanding function.
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Thanks for the info mine was filled with junk. Took 30 minutes to clean and I let it dry for another hour after that. Probably saved me $150.
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i cleaned the small float area with clr and it worked great. Saved time and $$$$
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Hi. Thanks for your video. Does this machine use the aquastop valve at the tap under the sink as a inlet valve or is there another inlet valve?
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Thank You so much! This helped me out.
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Great job showing how to get to the parts. A real time saver. It would be more helpful to show how to test the parts before just randomly spending money on parts to troubleshoot. The float switch is the actual float switch, Not a backup or safety. It's a critical component that works like an old fashioned tube water level. It uses photo-electric sensors to determine empty (bottom) or full (top). It's colored black to block the beam. Kinda like a garage door opener photo electric beam that stops travel. The 2 electrodes at the very top of the float switch are the failsafe. If water touched them, it shuts down. The flow sensor does not monitor the amount of fill. It only determines flow or no flow. For the most part, just cleaning up these parts with have you back up and running in no time.
Awesome fix, you guys rock! BTW, this makes the third Samsung appliance that has caused me to resort to CZcams for a fix. The first was a Samsung microwave (cooking steam entering the electronic controls area and causing a ribbon cable to corrode), second was a Samsung French door refrigerator (condensate drain freezing up), and now this. My opinion, Samsung should stick to smartphones and TVs and leave the appliances to companies that have been making them for a long time (Whirlpool, Frigidaire, etc.) All of these issues are Samsung design flaws.
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Thanks that was a massive help! My model is different but inside it looks the same.
You're welcome! Great question, if you have a more technical question that our parts department cannot answer, you can search our over 13,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
The level detector uses photoelectric sensors that signal when the level float interrupts the beam between an LED IR source and a photo detector pair at the low and high levels. If the sensor fails then an oE error will be displayed. After verifying that the tube to the tub was clear, I ordered a replacement Case Sensor unit from Amazon for $33 which resolved the oE issue.
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CAUTION: The water leaking out of these 4 hoses, when you disconnect the water wall, can be enough to trigger the leak detection sensor in the base pan. If so, the HEAVY light will keep blinking...see M L video "Samsung Dishwasher Heavy Blinking / Flashing Light Error" to resolve. Technique is simple, once you have the unit out - turn the unit on on its side, remove the base pan (2 screws, then unsnap), and dry with a paper towel, remove and dry the sensor (another 2 screws), then put it back together.
Otherwise this video is great - thanks!
Where can I order the float meter assembly and case brake assembly ? I have model # DW80F600 Thank you. Your video was so helpful.
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Thanks for your detail instructions video , I fix my dishwasher Samsung DW7933LRASR with the failure as "Normal,Heavy and Auto Smart lights flashing. with your video help save me 700
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This is a great video but what do you if that piece is all in one? Mine does not come apart! There is a bunch of junk in that piece that you removed. Trying to flush it out with water and I got some stuff out
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Nice video - I'm going to "go ahead" and give it a try on mine
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Thanks great video! I was just about to order a new float switch as in video but decided to try giving it a good smack with the palm of my hand now I know from the video exactly where the thing is , worked perfectly after that! So far only used it on one ful lcycle but worth a try before you buy?
Great video !Thanks ,guys!
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I missing those 20 years back appliances when I started my repair business )) This disposable electronic crap.... :(
Bro! Life saver, thank you very much!!!!
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When the water fills initially, the float inside my case brake sensor goes all the way to the top (past both of those tiny circuit boards with the sensors), and I get the "water supply error." What could be going wrong? That unit, and also the flow meter assembly (both of those pieces) are brand new as of two weeks ago. I have noticed that when it works normally, the float hovers in between the two circuit boards. It was doing so when I installed these two a couple of weeks ago. But not any longer. Now the float is going almost all the way to the top. What could be failing?
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
thank you! It worked!
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disconnect the wires on the right closest to the front of the dishwasher. the ones leading to the float chamber then start your dishwasher to rule out its that chaber causing the problem. if that chamber is the problem with the wires disconnected your dishwasher will run like normal. then u can either replace the part or TRY TO CLEAN IT OUT with a cleaning solution andd hot water. good luck
So is it possible to repair the case sensor? Also, what does a broken one look like?
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What needs to be cleaned or replaced if the nornal+heavy and smart auto lights are blinking?
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
I had the Normal/Heavy/Smart Auto lights flashing on my Samsung DW7933LRASR/AA dishwasher. I saw your video above. Very helpful.The float in the the assembly case sensor was not rising with the water level. I removed the assembly case sensor, opened the top, cleaned the float and inside of sensor, put it all back together (with the float inserted upside down), and NOW THE FLOAT RISES WITH THE WATER LEVEL! I solved the problem and the Normal/Heavy/Smart Auto lights do not flash on anymore. However, I created a new problem. The dishwasher continues to repeat the wash cycle and never completes all cycles, and then shut off. No codes flash. Please help. I feel like I am so close to either fixing or throwing out this dishwasher.
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I have a DMT800 Samsung Dishwasher That I have changed nearly every part on it and can honestly say they are complete pile of junk. The latest issue was the 9E error which indicates the Case Sensor issue, The unit would fill and then drain over and over again and would not start the wash cycle. I found a shortcut so that you don't have to pull unit out to repair all you do is spray fantastic or some other cleaner in the fill hole on inside left side of dishwasher make sure you spray in the hole pointing up this allows for some to cleaner to enter the case brake sensor assembly wait a couple hours some will run back out while spraying on fill hole. This will clean brake assembly freeing it up and stopping the 9e code error. Plug unit back in and start cycle as normal..da-da it's fixed.
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This worked for my samsung dishwasher. I forgot to put the float back in when I was putting it back together and got a drain error but replacing the float resolved the issue. just had some build up (scum) in the float mechanism.
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I have a DW80F800 model getting the 9e error. Airbrake is all one piece. Any suggestions on how to repair?
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Tks bro
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I have the same issue with my Westinghouse dishwasher it fills up with water then it drains it shows and F5 error so I changed the hose which has the built-in Inlet valve and the problem didn't go away it's still shows that same error it's driving me crazy I don't know what the problem is
Your names for the sub assemblies sure make more sense than theirs!
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Our Dishwasher is doing this .....took it apart did everything in your video, still not working. If the case sensor float is moving up and down does that mean its ok?
Not sure what to check next?
Heavey & Smart buttons blink?
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My dishwasher is not working would you know who can fixed.
I have a Samsung DW80F800UWS dishwasher. I keep getting the oE error code, but it does not happen before the wash cycle starts. The dishwasher fills and completes the wash cycle no problem. Then, either before the rinse cycle starts or during the rinse cycle, the cycle stops, the unit drains, and it shows the oE error. The rinse and dry cycle did not complete, because the dishes are still wet and somewhat slimy because the rinse aid is still on the dishes. Would this still be the air brake assembly? It's quite expensive for this model, so I don't want to replace it if it's not very likely it will fix the issue.
I already took out the air brake assembly, rinsed it out, checked for clogged lines, and disassembled and cleaned the screen and pump. There was some mildew in the air brake assembly that I could not get to clean because it does not come apart, but the impeller moved freely.
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Im get oc code we just got the dishwasher installed today would this still be the problem
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My dishwasher stays in the wash cycle (it pumps water in every 10 or so seconds but it just keeps repeating that cycling without actually proceeding to the next cycle after filling with water) and a mechanic that I paid said the problem might be the case break sensor. I've since replaced it but the problem still persists. Any idea what that might be?
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My brand new Samsung dw80k5050 is getting the OC code after the first use. Is this normal? The unit is not leaking. What should I do?
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Please help, I dont want to invert the two gray drain, I'm not certain witchone go to the kitchen drain... Thanks
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@@Appliancevideo Great question???? so whats the answer?
did u ever get a reply to your question?
my Samgsung dishwasher DW7933 broken just after warranty expired (very low usage). Technician came and replaced the case braker , $287. three month and two usage later, broke again. This thing is a junk. I will try to replace the case sensor and see if it work. default product i basically think.
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I have Gibson dish washer, he have water sprinkling problem and giving e4 error, draining us normal but not sprinkling water on th pots
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Machine was running without error. Soooo, what was the original issue? Float appeared to be working fine during operation.
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Does anyone know how to diagnose why the Samsung DMT300 dishwasher won't drain? I have checked drain hose for clog. I don't hear the drain pump motor starting, but, it seems to have continuity.
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It really sucks the way that new appliances are made to break all the time! 😡my dishwasher keeps clogging evey 3 months i hate it
But tnx for the help
Buy some afresh dishwasher cleaner and run a pots and pans cycle to clean everything out. Also make sure you’re cleaning off your dishes before you place them in the dishwasher. Address help remove build up and keep your dishwasher clean. Sometime it’s not the machine but the user. Hope this helps.
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I was getting error on SMASUNG Chef Edition Waterwall - this little sensor is an electronic version one and is not easily replacable - You have to replace the whole plastic unit. I was getting error 0C - just disconnected the damn thing and dishwasher suddenly started to work fine.
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I have a newer Samsung dishwasher that will not start its cycle. no error codes
Hello sir
I have a problem with my dishwasher 8550 , its flashing without displaying any error code,only a water draining strange sound from the dishwasher, can u help me with that plz?
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I have a Samsung DMT-400 dishwasher. Worked OK for a while and then I would get the following: I would set the wash cycle I want on keypad then shut the door. The cycle begins with a pump out then it begins to fill. It fills and then stops. It should begin washing at this point but instead of going into wash mode, the water that just filled gets pumped out and it blinks an error code with the "smart auto" light blinking. This video sounded like it should fix the problem. To cover all bases I ordered a new case break assembly as well as the control fill assembly with the float. Both parts brand new. After replacing both I still had the same problem as before. Unit pumps, fills, and then pumps out without going into wash cycle. Obviously neither of these two parts was the problem. The next thing I did was remove the filter and got down underneath and discovered that the check valve or check vane as it is called was missing. I ordered a new check vane thinking that surely this would fix the problem. I installed it and still the same problem. I called Samsung and they read me off some possible causes. I did not know that the water temperature could cause this problem so I made sure that was not the problem. The water pressure is in spec. ALL THE THINGS THEY TOLD ME TO CHECK I CHECKED AND NONE OF THEM IS FAULTY. I am at wits end. Every once in a while if I constantly try to set the machine to begin a cycle it might "catch" and advance to the wash cycle only to fault in the rinse cycle when it fills. I have cleaned the unit, the drain pipe is not clogged there is absolutely nothing I can see wrong. I covered every base. I am at wits end. I can only think that the control board is bad but that does not account for it working once in a great while. I once had a Samsung flat screen TV I don't think I watched it for more than 6 hours. It was a bedroom TV not used much at all. I tried fixing it like this dishwasher and gave up. I ended up throwing it in the dumpster !! I used to teach appliance repair and I can tell you that Samsung products are total junk. I would never buy another one ever again. I am still dealing with the dishwasher, I am going to check one more thing and if that does not pan out, this piece of shit is going in the dumpster too.
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I have a model DW80F600. Was having same problem fill for a few seconds, about 3 cups worth of water, then drain.Over and over. My case break is one piece, no float. Took the case break out and rinsed with soapy water. There appeared to be no build up or dark spots in the plastic casing but rinsed anyway. Re-installed, same problem. I disconnected the plug that went to the water level monitor on the case break and started washer. I wasn't sure how much it would fill. It filled appropriately and stopped filling
and wash mode started. Seems to be running fine with the water level unplugged. Running through the cycle as I type. See what happens. Any comments on what I did please..
It ran through 2 full cycles. Perfect..left unplugged the water level switch, tapped up, washer back in cabinet..so far, so good..
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and answers that you can easily search through by your model number, appliance
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dytrdr I am having the same problem. I cleaned it all out and still got the error code. Did you ever reconnect the wires?
I did not reconnect the wires and it works fine.
dytrdr
Can you explain that
Just as the warranty expired I experienced the same defect!
Well, we hope our video can help you fix it cost effectively.
I am going to order a new Case Break sensor and maybe a flow meter….the two parts.
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mine is a DMT400RHS and have the same issue, and the heavy led error light blinking, it just wont cycle
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I succeded in removing everything BUT….. one off the plastic water lines cracked at the elbow!! HELP!!
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forget to mention, the error code is "Heavy + Smart" This machine is not smart at all. It's dumb!
Great suggestion, it’s always nice to hear valid information.
You input is greatly appreciated and I will add font in to the video.
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I had this code also. This code comes up when the safety basin fills with the slightest amount of water. It indicates water leaking. Find the leak and fix it and it will be ok.
Did not work.
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Samsung should stick to tvs.. Water supply over engineered.
Samsung cleaning engine under engineered. The design sends unfiltered water into the wands.
Pathetic. Never again samsung. I'll stick an american brand.
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Samsung is garbage in my experience. Avoid.
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