Was gonna say the same thing. I have really high expectations for both Chick Fil A and In n Out with regards to getting my order right. As of Nov, 2020: Chick-fil-A had an average order accuracy of 94 percent, making it the restaurant chain with the most accurate drive-thru service according to Statista
It depends on the owners/management of staff. Each store serves the same stuff, yet you have these trickle down management coming in messing things up.
@Ally Carraway it would be a funny take, considering I'm objectively typed and have demon f-Si and energy dominant so the math says I shouldn't care. Calling to attention my own conflicting personal experiences as well as hard data doesn't mean I can't understand the point Dave is getting at.
As a Ti with Fe last and Play last, I am repelled by fake niceness, so I avoid those places. The best is when there's a touch pad machine so you don't have to talk to anyone.
Chick-fil-A stopped serving the chicken salad sandwich in 2017. No wonder they didn’t get your order right! Did you even read the menu?! What a jerk! Lol. INTJs and their impossible standards!
Considering Dave is lead Ni and Consume last, it wouldn't surprise me at all if he just ordered what he's been ordering the last 20 years and has no idea they don't have it anymore.
@Remy B I hear you. I also don’t think Dave actually attempted to order a chicken salad sandwich. I had to poke fun because he’s constantly ragging on everyone else. :-) The only reason I knew it was discontinued was because I looked it up after he mentioned it on this video. It sounded good and I’ve never ordered chicken salad from there so I was curious to see what the ingredients were. 😅🤤
Corporate Fe is a good way to categorize that kind of Fe haha. Can't stand it in marketing. Just be transparent and get the job done. We're not 3rd graders.
Everyone's latching onto the order accuracy but the fake my pleasure thing made me intensely uncomfortable when I used to go there. Would on purpose resist thanking them just so I didn't have to die inside when I heard it.
I've never had an issue with my order at chick-fil-a. McDonalds however.... they've forgotten my order, gave me the wrong order,and tried making up by giving me free meals. But, I don't want free meals. I want to pay you to do my order right! And not even the first time, as I try to practice grace. But by the fifth time?? I don't go to that particular McDonalds anymore. I go to the more expensive DQ across the street, because they haven't messed up yet. (For reference: INFP).
In contrast, I think: People just need a patient chance they are probably struggling in their life somewhere especially in a job like this, so I will just smile bigger, act more patient, attentive, and subtly encouraging of their unique human being. Eventually they will change... -infj 😂
This is NOT most Chick-fil-a's. I can't prove that the one you visited didn't mess up, but they're far and away the most efficient and best at customer service. I've visited around 10 different locations around here and been to some others out of state.
We need to be doing opposite of what our brain is naturally doing in terms on binary coins,and we need to do it in every area of life..i know we hear this in most of these videos..but every time i realize it..i need someone to tell me that, it is going to get easier with time🥺
Honestly it definitely does. And exponentially so. An analogy: Every time you consciously catch yourself just being a pattern rather than choosing a pattern, you’ve essentially went from walking in a circle to walking in a line for a second. Every step you take that’s different from the original circle changes the radius of all future things you do even if you accidentally start walking in a circle again. At least it’s not the exact same shit over and over
I'm mildly annoyed that a cow is promoting chickens being slaughtered to save her own species without letting us know the chickens point of view. #intpproblems
Everything in nature thinks chickens are tasty. Even other chickens. However, you are onto something. The cows are part of a conspiracy to keep dinosaurs from coming back. Have you met a chicken? They are terrifying.
It's the same tip for every demon. Understand what they are and "just do it more often". Yeah, yeah I know, but it's easier said than done. Know that you will not want to do it, that you will resist, that it will be hard, that you will procrastinate, find excuses and run away. Especially if you're lead Oe like me and bad with planning and schedules. Schedule in time to do them every day/week/whatever. Start small. Consistency is key. More specifically: Examples for Blast last: Make posts, comments, youtube videos, do a presentation, put yourself out there in some way. Share some info on what you're competent on or have an opinion on. Focus on making one single point, especially if PCSB or CPSB so you don't end up rambling on and not saying anything. Play last: Schedule people time. Spend 1hr each day speaking with somebody. Go for a walk, do some sports, expend energy. Do something for somebody else (especially if you're also savior Di). PS: in typical blast over sleep fashion, I do not follow what I preach :) . But it's still the right advice.
I'm an INTP and my first job basically expected me to be an ESFJ. It was utterly terrifying at first, and I felt like I was pretending, but I think it really forced me to grow. Sometimes obligating yourself to a task that requires you to be more like your dual really helps. Also, specifically if you are demon De, I've found that having other people counting on you to pull through and get it done really helps give you the motivation to not chicken out and drop the ball or give up like you might otherwise, because you will be afraid of disappointing them.
@@sophiaredwood5825 same, especially the play demon, I get the feeling it’s a ticking bomb and all the work I’m pushing off is building up and up. Help is very needed indeed D:
I've been to Chik Fil A 's all over and have never had this problem. They actually rank HIGH in accuracy. Sounds like a one time instance to stretch an intuitive point.
Lol I use to work at chic fil a, we are known to have high order accuracy. Lol you guys' chic fil a must have issues. I will say though that at my chic fil a, all my upper managers were deciders, all Fe and one Te. Then one lone ExxP lol. Then when you got to lower management it was mostly ExxPs 🤣
@Transcendant Teratoma that’s right. I follow them for a while yet I’m not really aware if their method and I don’t fully understand their content partly because English isn’t my first language. Still i think you took it too seriously. I found your comment so annoying. :)
I think you guys are too judgy and narrow-sighted when it comes to functions other than the ones you have (here Fe) All functions are competent in doing things, they just do it differently. There are stupid people with all personalities
Big FACTS! Fe savior here: Get the order right! That's priority number 1! If you get it right, then you prevent a lot of awkward or difficult moments for your customers _and they will be satisfied!_ That's what they came for in the first place, their specific order of food!
YES!!!! Someome said it!!!! All they care about are their opinions! Then, they love to sit back and call us Ti doms selfish and only caring about our thoughts. Meanwhile, their videos are LOADED with insanely biased opinions! I think these two forget that science is nothing but theories not proven wrong yet. You're not geniuses. You're not 100% correct. You DON'T know everything. You ARE on to something amazing, and I hope you continue this research and developing your THEORIES. But jeeze, keep your opinions out of your science!!! It destroys your credibility. Be human, of course. However, there is a STRONG difference in 1. expressing your feelings and views (which everyone should do) and 2. tearing down others with your callous words and narrow minded opinions. Which does nothing but spread false information and generate hate. All bc you didn't stop to fact check any of your crap or filter yourself even remotely. Also, anyone else notice how they like to speak just above what is commonly known about this area of psychology so that you can't follow unless you watch all their other videos? And then, you go to watch their videos, but it's more of them NOT FULLY explaining ANYTHING. Then, they're like, oh we have a class we teach. Yeah, I bet you do.
@@roz_c7231 So much yes to all of this! They make it sound like only THEY can type you correctly, no one else. I understand they’re trying to run a business, but for the most part, YOU know yourself more than anyone else. Yes, you can get opinions from others, but there is no foolproof “objective” personality system. The name itself (OPS) is deceptive. Not to mention, they have no empirical data to back up their claims. I know they’ve typed plenty of people. Why not include some of that data to help explain these claims? They call it the scientific method, but there’s nothing scientific it. They just happen to reach the same conclusions due to having the same biases. I like some of the stuff they do, but selling their personality system as “objective” is incredibly misleading.
@@roz_c7231 ObJecTiVe pErsOnAliTy yet they're fully missing the huge influence of their Ni-Fi loopy boi on their observations and conclusions. Loved your reply! In Dave and Shan's vain: xNTP greatness yay!! (I'm ENTP :), and you seem 100% INTP 😂)
Obviously some people here aren’t watching or maybe not paying attention to the damn video. They literally state this sentiment.... here if you need it repeated to you 4:44, get out of your feelings.
Double deciding Fe savior here, and here's my take. *Get the order right!* 😡 That's priority number 1! It's the most basic thing at a fast food restaurant. If you get it right, then you prevent a lot of awkward or difficult interactions for your customers _and they will be satisfied!_ That's what they came there for in the first place, their specific order of food! What Dave & Shan are calling Fe in this case, is lacking substance. (It might be Fe, but it's not getting the job done, for them at least.) Appropriate Fe for the situation would be to properly accommodate the customers. The shared value of your establishment is impacted much more greatly by good service than by a seemingly pleasant catchphrase. Having to say the same thing over and over might take the Fe out of the interaction too. It involves no situational emotional awareness. You're kinda just a lemming at that point, falling in line and doing what all the other lemmings do. That being said, getting the order wrong is the fault of the particular workers in your restaurant and may not have much to do with upper management who develop company policies. About that company policy... They don't get your info wrong because they have to say a specific thing. If it's required, then it would quickly become automatic for the employees and wouldn't be something they had to consciously think about. And thus it wouldn't take up mental space.
I agree, I think all functions have a shallow version of themselves. In your case here it's like an Fe user valueing people's feelings, but not actually properly inferring what is the right move to make people feel better. Similarly a Ti user valueing to use logic but never having learned it will do lots of bad logic all the time. *OBSESSIVELY* from another types viewpoint. Actually good Ti would be to both value being logical and actually fucking being logical, which takes knowledge cause there just isn't any replacement for knowlege in thinking.
I don't know if anyone else has this issue with Chik-Fil-A's new & "efficient," drive-thru with 4 lanes (at least where I live). The ONLY thing that's done more efficiently is the employee getting my hard-earned money from me. I still have to wait forever even with 4 lanes. That being said...order accuracy has never been an issue for me other than one time I got EXTRA fries (nice mistake).
That’s why Popeyes still in business-the taste is great, but they are not there to Fe their way into liking them. Personally as a “T” I’m okay w that!!
@@Gio-sx7kt I see why you'd think that, but it depends a lot on the context. Sometimes, if I'm not polite, I won't even have the chance to help the other person. For instance, if I want to give an advice for someone, but I do it in a manner that sounds rude, the person probably won't even pay attention to what I said. I might have given an excelent advice, but it will be totally dismissed because of HOW I delivered it. If the presentation is bad, most people won't even look at the content.
@@josehenriquefs888 Still think it's the most polite in concept to attempt to offer the best advice you can conjure, whether delivered appropriately or not. If the receiver recieved as rudeness I see that more as a miscommunication of intent. Just means that you could work on better communicating that your intent is to offer the best, but it might slow your process a little it might give you better leverage and return in the long run though.
@@Gio-sx7kt In concept, this makes perfect sense. But in practice, this can be a very complicated issue. Because if I'm so focused on solving the problem that I don't see I'm hurting the feelings of this person, I might not even have a chance of making clear my good intentions. That's why balance is so important, you can't achieve the best potential of Ti, for example, without using at least a little bit of Fe.
YES!! Your fellow Te chick over here saw the title of this vid & said, “WHAT do these two have to say about this?! I must find out NOW!!” I think you make an excellent point about the Te/Fe spectrum; I agree they def need to work together or else everyone is miserable & nothing works! (Hope that Chick Fil A gets well soon too...maybe it’s a locational issue lol...)
I had a classic case of this a while back. This was a Data Center operation. My Director got super focused on our Help Desk organization. He brought in a consultant to make it "more user friendly, more responsive." In the meantime, we needed to upgrade our mainframe processors. They were running at capacity, to the point where the systems would just crash - frequently. I still remember those “discussions” with my Boss. It would usually end with me saying something to the point “it doesn’t matter how NICE we are to the customer. The third time we’ve crashed their system, they don’t give a damn HOW NICE we are on the phone. They just need their system to work.” Eventually, we got both system and people issues resolved, but geez.
How do I Te more? I'm feeler first, in my 30ies, trying to get my "career" life on the way, been doing mediocre jobs my entire life, stuck in the middle of following my passion or do what everyone else does. What would Te do in my situation?
Well first of all, I would honestly suggest going to a career counselor if you can. I am a self-typed INFP, and I am currently in a similar situation myself, definitely felt extremely stuck between jobs that stifle me and my passions. But fortunately I was able to get in contact with a career counselor and they are still working with me to help me figure things out. I now have a clearer understanding of what jobs I would like to pursue that would not completely cripple my Fi. It’s also good to have someone with you to help keep you on track. As for Te specifically, as a feeler if you go overboard with it and do only what the world wants you to do, you will only hate it even more. You got to first set up some goals for yourself and then prioritize those goals, which will involve both Fi & Te. Fi so that you are working towards something you care about, Te so that you can measure the progress. And again, having someone there to keep you on track will help with the Te part. I hope this helps, take care.
@@deedoc6241 Thanks! That's actually good advice. Involving others in the decision making process is something I rarely consider, being so reliant on my own judgment.
Actually, you are using extraverted thinking by posting this comment. Yes, getting other people's thought on the matter will help you decide what you need to be doing. Think out loud and ask lots of questions to everyone you feel you can trust to think it through with you. Good luck!
I've never had a wrong order from Chic Fil A, however, there is a monastery near me that is famous for making homemade apple pies. The pies themselves are delicious, but they've been doing this for YEARS, and they don't have sufficient packaging nor delivery materials... I've complained so many times, and they will stand there socializing with me, trying to be friendly for hours. But I don't want them to "make me feel better". I want them to physically fix the problem so it stops happening over and over and over again. It's a shame for the pies to break and crumble whenever I have to pick them up for clients. I've tried using different bags, boxes, carriers, etc. But with Corona, accessibility is non-existent... And it isn't my responsibility. If I owned a bakery, then I'd make sure that I physically had pie trays, boxes, cutters/knives, etc. It doesn't make any sense to me.
I never had my orders wrong, but my mom has a couple of times. Idk if it’s because I order their more popular/common foods or if they just suck at salads or whatever. *shrug*
I used to work at a gas station where "My pleasure" was the mandatory phrase to end an interaction. It was drilled into you because there were "mystery shoppers" and you would get a warning if you f' it up.
I love the comments on "highest grade for order accuracy" etc. It's like they don't' check the source of the info- it's just a quick google search and oh look they're super efficient etc. A survey of unknown people from unknown branch did survey over time period X. Yep strong evidence, ofc that doesn't mean that OP are correct with their singular experience either. But google warriors crack me up.
The one here is fine. They don’t get our orders wrong in this area. I’m FE and I can’t stand for people to be “nice” and not do what they are actually supposed to. My ugly FE side comes out.
I've learned that this is actually often cause we believe ourselves to be excellent communicators in our own mind but humans talk past eachother 10x more than we realize. So politeness and staying on target in a *back and forth* dialogue so that any misunderstandings are completely avoided is essential. Us INTPs have a tendency cause of Fe inferior and..being INTP... to cover all the bases in conversation with customer service cause we (Ne) see all the different ways that our words (Ti) might be misinterpreted or contain incomplete information from the other persons perspective (Ne/Fe).
S = concrete ; N = abstract You can tell the difference by how they talk. An S will speak by telling stories and facts ("this happened and she said and he did"). An N will tend to omit stories and details and rather talk through generalizations and using abstract words and metaphors ("things been like this and the meaning is that").
@Transcendant Teratoma I meant that in general. You are being very concrete right now. Btw I could be an asshole but at least I care for explaining myself. Try to do the same.
I think that's 'fake Fe', since Fe would care enough to make sure it was right. idk In terms of your tech stuff, it sounds like what you need is a Systems Analyst rather than a programmer. The Analyst would work out how it all fits together. This is then passed onto the programmers.
Uhm as an enfp I feel like I’m both? Like I can feel like Dave on the inside but I’ll tell myself to suck it up and end up being Shan to get it done. DEFINITELY Cry about it later haha skip over my fi to te when called for. But if my fi disagrees to heavily I’ll end up saying something really offensive or unproductive intentionally to the te tribe so they can fi understand how I feel. I love this channel.
And working customer service is totally like that. Worried about the feeling and not the information in the situation. Sometimes if someone’s really rude I’ll have to just put them on hold at work , or ask them to repeat themselves because I couldn’t hear them I was to mad at how rude they were lol 😂
Aa someone with masculine Ni and Te, when I have a fucking idea anything that gets in the way is a liability. Sensitive feelings is really annoying because what matters is it getting done.
Is this a US thing? cause I've never gotten a wrong order anywhere in Europe. Isn't getting what you ordered the bare minimum, how does one mess that up?! 👀
So. Like for me "the factory" kinda works, because what I do is use Te to try and find a way to make that idea real if I like it a lot. So I would make a whole list of how to do it and try to make it happen, but many many times I'd just drop halfway and that's why my notes app is just 738399284 lists 😅
Not my experience at all at high-Fe businesses. In-&-Out, Chick-Fil-A, Central Market. The Fe always feels so Te to me. Calculated because it works. And the customer service/accuracy is always top-notch.
I've been all over the country and newly opened chick-fil-a make lots of order mistakes. However if they have been open for a while they rarely make mistakes. I've been to lots of chick-fil-a restaurants. Lol
Hi A version of an INFJ here. Thanks for the observations. Here are some different perspectives and some probing questions. Could it be possible that behind the scenes is an owner/manager/cook that can probably be narcissistic-sociopath-psychopathic, and this owner/manager/cook has been and is threatening the employees? Is it possible that the employees who don’t behave subservient and submission are abused? Were the Fe employees hired because of their tendencies to behave like this? Are those who are working in the front with the public reacting as described because they were traumatized by the abuse given out by narcissistic-sociopaths-psychopaths behind the scene at the restaurant, and prior in their lives? And or are they abused by narcissistic-sociopathic-psychopathic customers? These are just some thoughts.
How do you get the vibe right? I have quite intense sensory overload at my workplace which only barely leaves me with enough mental faculties to actually do the work. I don’t have any leftover to force a smile and say friendly things to the customers.
It's not really too hard, but I suppose that's the point of it. It is hard for high Ti/Te doms to catch this. The problem is, there is no right answer. There are times where you need to check the vibe and where morale needs to be higher, and there are times where too much of a good vibe makes people too relaxed and their work quality goes down. That neat little in-between is very difficult to manage.
Your Chic Filet is an anomoly. Ours (SOCAL) has what looks like a parade of cars goin around the block waiting to order so they’re doin something right.
Nah, Chic-fil-a never messes up an order! They are the only drive thru place that can handle THREE LANES of cars and orders and still get it right. I get the use of this analogy for your lesson, but I think you missed the mark with that one. CFA is totally Te and they use “my pleasure” to formulate caring about feelings.
What in the world. No chic fil a in the south ever gets orders wrong. Maybe we learn how to serve with pleasure in preschool. It's not a novel skill at 18. Can concentrate on using a pressure cooker with a submarine door to fry some tasty chicken.
@4:59 isn't that second part only true if the thing you are getting working relies on other people? I try to avoid other people as much as possible (intp may be 'friendly introverts' but we are still introverts. Our being nice is just to bide time until you go away.)
But we are all social creatures, no matter how introverted we might be. We always depend on other people somehow. I can't think of many jobs that don't involve working with or for other people in some way.
Thats so weird! LOL The chick-fil-A's where I live (Los Angeles) NEVER get the order wrong and they are so nice!!! Yeah, my pleasure is a thing here but it's really dropped off.
Do you know how many free meal coupons I’ve gotten because they messed up my order or took too long because they were training new employees? I’m ok with it, lol, I just make sure I’m not starving or on a strict time frame when I go there. I’ve never been inconvenienced there THAT bad anyway. Fe inferior here, so maybe they just tricked me into thinking it wasn’t that bad by saying “it’s my pleasure.” 😂
Effectiveness and well-being sound like the end goals, and reasons and values sound like the tools used in order to fulfill the end goals They all tie together anyway
@@joyandpeacefullaughter5307 I think that could be a misconception too. They say De (Te and Fe) is about the Tribe (that is, other people). While it is true for Fe is not necessarily so for Te, which focuses on things and processes rather than people. Te doms just want to make things work mainly, they are not people pleasers as Fe doms are, many of them even declare they don't like people. An example of this misconception is that it had led them to type someone like Tony Robbins as Te dom.
Hey reader warning: A long text is imminent but I believe it'll be an interesting read. If you're not that interested in psychology then just ignore my response, its okay. My interpretation (so outside of OPS system also): T and F are functions that judge relationships between information. Applying F on a pen and drawing will make you associate things, its an abstraction method. T however looks at the most concrete properties that can be observed and match it to principles. It is a generalisation method. Neither one can produce any information whatsoever. Those are other brain functions. F can very well be about effectiveness. T can very well be about well-being. But T is never about values and always about how things connect. F is never about how things are related to each other, but how they're valuable to other relations. Fe is focused on values of others, whether they're justifiable or not. It doesn't look at how it fits in a larger picture. It keeps adapting to persist high value. Te looks at the reasons things or people move for. Te tries to connect everything so value can be persisted by action of self or motivating others. They aren't the values themselves, but the justification of values. They're quantifiable observable principles. Fi is all about the values of the self. What justifies you doing anything at all. Something motivates you to help others, whether it is selfish or not. They don't have to fit a specific context. They're the high values Fe users look for. They're intense experiences or patterns associated to intense experiences. Ti looks for consistency. Ti doesn't care where information comes from and whether it fits a bigger picture. It does care that the individual components that make up a principle are consistent. None of these functions can produce new information other than telling if anything relevant for your attention/cognitive processing. If none of the functions call out relevant information, the subconscious will try to pattern match the sensory with long term storage memory in our brain. As you can read in the narrative of the description above, Ne and Ni are non-existent. That's because Ne and Ni is the aforementioned process of negotiation between judging functions, and memory. You do have an Se, which are your senses. But any reasoning in the mind, or the conclusions of that processing is by default Si. That's because S represents concrete information that is observable in some fashion. Se represent the senses, because they interpret the world around us. We need our memory to make sense of the sensory. If you don't know what a tree is, you won't recognise one when you see one. There's Se as a process which focusses on justifying conclusions using observable .. anything. Si is the memory from within, which is both our active memory, as well as long term storage. This story tells you that we NEED all functions just to be a normal functioning human being. It tells you that some conclusions are completely out of reach for people, because they don't have the wisdom to tackle the problems they're dealing with. As if you're letting a baby-sized robot drive a car. But hey, you don't see the robot driving so you'll just assume its a ghost/driverless car. If the possibility that a robot could automate anything crosses your mind during that time however, that unlikely conclusion is still plausible to make. Due to wisdom gaps like these, which are normal since we can't know everything, they're irresponsibly applying cognitive functions without control and understanding whether it is applicable or not. They'll justify it by saying its their personality, rather than tackling their real demons; bad habbits reinforce a physical body that in turn reinforces bad habbits. First cleanse your body and make it stable. Then you truly relax and let go. Then you tackle your habbits until its gets too intense. Then you repeat the steps. If you have read this, I'm curious to what you think of it. Sorry I couldn't make it easier to digest. The material is still a bit fuzzy in my mind. Please do leave a message. If you found this message insightful, please leave a like. I'm just curious to how many people would respond to this.
I totally see how being overly nice gets annoying, but I've been a waitress for 2 years and I have seen how many waitresses prioritize getting the order right and do not care about being nice. It's outside of the ordinary to actually show people you care, because it's draining when you do that 500 times a day, but it really sets you apart.
OMG! That's exactly the journey I've been on trying to get my website working. The techs haven't got a clue, but they are sure to by pleasant and have the best manners. Come on! Can you just help me get this thing working properly? Thanks, here's your unearned money, now excuse me while I try to find someone who actually knows how to fix this shit!
Who had the idea of making them say" my pleasure" ?! I bet they'd probably have more pleasure if they were being payed double 😂 ENFP here, so anything that's forced, fake and inauthentic really annoys me!
This is literally only your chick fil a and doesn't represent the whole company or the majority of stores, anecdotes aren't data, lol @ the irony of you saying they can't make things empirically work for everyone based on a personal anecdote Intense projection and confirmation bias Sorry for being harsh here but it's because a lot of your content is more thought out than this
Based on the songs afterwards, looks like it isn’t “literally” only their chick-fil-A. The one I went to sucked balls, too, they totally botched my order.
I've no experience with Chil-Fil-A, but I have experience in the restaurant industry, and I can tell you there are multiple points at which your order can get fucked up: 1. Customer (we had to call them "guests"): believe it or not, sometimes people forget to tell you details of their order, like substitutions, and then insist they did later. 2. Person taking the order: Did they ask all the necessary clarifying questions? Did they repeat the order back? Is their handwriting atrocious chickenscratch? Did they quote an inaccurate wait time? Did they quote the wrong prices? 3. Person entering the order: Do they know how to use the computer system? Do they know how to enter special requests so that the kitchen makes it properly? (Often there is a language barrier, and certain English phrases, like "substitute x in place of y" are confusing to non-native speakers) 4. Technology: Is the computer system working properly? Is it intuitively designed? Is there an option to press to tell the kitchen to wait until you explain what to do before they start making it? Does your key card work? Is the printer in the kitchen low on ink? If there's an app for your restaurant, is it glitchy? 5. Kitchen staff reading & making the order. Can they decipher what you meant? Do they have all the ingredients needed, and if not, do they decide what to do on their own or ask you? 6. Person giving/delivering your order: Do they double check the order slip? Do they do a visual inspection first? Do they remember last minute extras the kitchen doesn't prepare like sauces? Do they check the order/table # to make sure you're not getting someone else's order? If it's to-go picked up in person, do they go over the order with you before you leave? (I always ensured they knew everything I put the bag & how to differentiate items. This also ensured I got a good tip) Managers: Do they intentionally understaff to save money on labor costs, causing overworked staff who make more mistakes? The store who meets corporate budget is often the one with the shittiest service. Did they train their employees properly? Are they available to supervise and talk to guests? Or do they disappear into the back office or outside to have a cigarette? Do they chew you out for giving away too much complimentary stuff? It's like a game of telephone. If anything gets miscommunicated at any step along the way, your order can get messed up. This is less likely if the person taking your order, entering it, making it, and delivering it are all the same person, but that's rarely the case. And yeah, they force you to say stupid scripted phrases that some marketing PR genius at Corporate determined was the best thing to say according to some focus group. But we have to say it to everyone. We got "secret shoppers" twice a month, so you never knew when you were being graded, and you'd get reamed for forgetting to say one thing to one person one time.
i NeVeR gEt My OrDeR wRoNg fRoM cFa. Alright you fucking sensors, go create a study that objectively determines order accuracy at all the fucking cfa's. But also you're great, Sensors. You help me deal with the shit I don't want to. So thanks.
Lmao love you guys. And I agree, I'm a feeler and ofc I'd also feel upset if my order is consistently wrong even if there are little pleasantries that attempt to placate me lol. What is important is if you get the job done correctly
Před 3 lety
I think you missed the point of the video a bit. 4:52 "Neither one of them is better, so you're not on the cool kids' team. They both suck. It's like if you don't get the thing working everyone hates you, and if you don't care about everyone hating you you can't get the thing working. They both have to be working in order for the thing to be working and everybody to be happy!"
@ I was agreeing with that point you quoted.......... I never said any was better. I just said as a feeler even I would be upset, because the job wasn't done correctly.
Okay I'm watching this again but boy-oh-boy does Dave's face about sum it up at 1:36 when you've got to deal with that one person who you just can't fucking figure out how they got this far in life or in the company b/c they are so fucking incompetent, but then you remember they are "liked" and that somehow matters more. #fuckthefeelers
The Chick Fil A employees that I work with have good T, they always seem to be making things work. The "My pleasure" thing feels really forced. That was also my anecdotal limited experience.
I've never had this issue with Chick Fil A. There was actually a study done where they scored the highest grade for order accuracy.
Was gonna say the same thing. I have really high expectations for both Chick Fil A and In n Out with regards to getting my order right. As of Nov, 2020: Chick-fil-A had an average order accuracy of 94 percent, making it the restaurant chain with the most accurate drive-thru service according to Statista
It depends on the owners/management of staff. Each store serves the same stuff, yet you have these trickle down management coming in messing things up.
Their experience of one particular place, generalized for impact, understanding and humor?
LOL Dave missing the sensory
@Ally Carraway it would be a funny take, considering I'm objectively typed and have demon f-Si and energy dominant so the math says I shouldn't care. Calling to attention my own conflicting personal experiences as well as hard data doesn't mean I can't understand the point Dave is getting at.
Me: Thank you
F: My pleasure
Me: Thank you
T: Get out
I swear I've had similar interactions with Te's XD
@@ahmadazab7853 Saudi Arabian
As a Ti with Fe last and Play last, I am repelled by fake niceness, so I avoid those places. The best is when there's a touch pad machine so you don't have to talk to anyone.
Y'all's chick-fil-a must just suck. Never had a messed up order there. And they are super Te efficient. It's worth the price for the quality of food.
Chick-fil-A stopped serving the chicken salad sandwich in 2017. No wonder they didn’t get your order right! Did you even read the menu?! What a jerk! Lol. INTJs and their impossible standards!
Considering Dave is lead Ni and Consume last, it wouldn't surprise me at all if he just ordered what he's been ordering the last 20 years and has no idea they don't have it anymore.
Nice one lol
@Remy B I hear you. I also don’t think Dave actually attempted to order a chicken salad sandwich. I had to poke fun because he’s constantly ragging on everyone else. :-)
The only reason I knew it was discontinued was because I looked it up after he mentioned it on this video. It sounded good and I’ve never ordered chicken salad from there so I was curious to see what the ingredients were. 😅🤤
Good stuff! Also, I think that's just your Chick-fil-A. No problems at mine.
Yeah, it sounds like from 'between the lines' context that this is a new manager.
I'll stick with KFC.
Agree with the annoyance over superficial corporate Fe. Just be attentive and get it right, will ya.
Corporate Fe is a good way to categorize that kind of Fe haha. Can't stand it in marketing. Just be transparent and get the job done. We're not 3rd graders.
I've been to multiple chik-fil-a's and they have never messed up an order. But they do ALWAYS say "my pleasure" haha
Everyone's latching onto the order accuracy but the fake my pleasure thing made me intensely uncomfortable when I used to go there. Would on purpose resist thanking them just so I didn't have to die inside when I heard it.
That must have been hell! I'm surprised people don't seem bothered by it! If I lived in US I'd probably avoid the place 😕
My Fi only cares about which eye makeup Shan uses~ ❤️😊
@@dimchantz it looks great.
You can make that look using kvd lolita palete
*burns down an orphanage*
Wait, it's not just me? #getherdone
I guess it's normal. But I only burned 1 orphanage down. Please dont count me in.
I've never had an issue with my order at chick-fil-a. McDonalds however.... they've forgotten my order, gave me the wrong order,and tried making up by giving me free meals. But, I don't want free meals. I want to pay you to do my order right! And not even the first time, as I try to practice grace. But by the fifth time?? I don't go to that particular McDonalds anymore. I go to the more expensive DQ across the street, because they haven't messed up yet. (For reference: INFP).
I'm INTP and tgd decision process is the same. My boss is infp so I totally get where you are coming from.
In contrast, I think: People just need a patient chance they are probably struggling in their life somewhere especially in a job like this, so I will just smile bigger, act more patient, attentive, and subtly encouraging of their unique human being. Eventually they will change... -infj 😂
This is NOT most Chick-fil-a's. I can't prove that the one you visited didn't mess up, but they're far and away the most efficient and best at customer service. I've visited around 10 different locations around here and been to some others out of state.
You got shares in the company?
@@ssesf Nah. I don't have to have a personal stake in something in order to point out the large gaping holes in someone's reasoning.
Song bumpin....ayyyye
We need to be doing opposite of what our brain is naturally doing in terms on binary coins,and we need to do it in every area of life..i know we hear this in most of these videos..but every time i realize it..i need someone to tell me that, it is going to get easier with time🥺
It kinda does tbh.
Honestly it definitely does. And exponentially so. An analogy: Every time you consciously catch yourself just being a pattern rather than choosing a pattern, you’ve essentially went from walking in a circle to walking in a line for a second. Every step you take that’s different from the original circle changes the radius of all future things you do even if you accidentally start walking in a circle again. At least it’s not the exact same shit over and over
I'm mildly annoyed that a cow is promoting chickens being slaughtered to save her own species without letting us know the chickens point of view. #intpproblems
Everything in nature thinks chickens are tasty. Even other chickens. However, you are onto something. The cows are part of a conspiracy to keep dinosaurs from coming back. Have you met a chicken? They are terrifying.
🤣
I’ve been there an embarrassing amount of times and I never get the wrong order 🤷🏻♀️
Tips for each last demon please? How to not let it overcome your life/ mess everything up. Especially last Play or Blast :c
It's the same tip for every demon. Understand what they are and "just do it more often".
Yeah, yeah I know, but it's easier said than done.
Know that you will not want to do it, that you will resist, that it will be hard, that you will procrastinate, find excuses and run away. Especially if you're lead Oe like me and bad with planning and schedules.
Schedule in time to do them every day/week/whatever. Start small. Consistency is key.
More specifically:
Examples for Blast last: Make posts, comments, youtube videos, do a presentation, put yourself out there in some way. Share some info on what you're competent on or have an opinion on. Focus on making one single point, especially if PCSB or CPSB so you don't end up rambling on and not saying anything.
Play last: Schedule people time. Spend 1hr each day speaking with somebody. Go for a walk, do some sports, expend energy. Do something for somebody else (especially if you're also savior Di).
PS: in typical blast over sleep fashion, I do not follow what I preach :) . But it's still the right advice.
I'm an INTP and my first job basically expected me to be an ESFJ. It was utterly terrifying at first, and I felt like I was pretending, but I think it really forced me to grow. Sometimes obligating yourself to a task that requires you to be more like your dual really helps. Also, specifically if you are demon De, I've found that having other people counting on you to pull through and get it done really helps give you the motivation to not chicken out and drop the ball or give up like you might otherwise, because you will be afraid of disappointing them.
ENFP demon play AND blast, and it’s already tearing my life apart. I need this.
@@sophiaredwood5825 same, especially the play demon, I get the feeling it’s a ticking bomb and all the work I’m pushing off is building up and up. Help is very needed indeed D:
I've been to Chik Fil A 's all over and have never had this problem. They actually rank HIGH in accuracy. Sounds like a one time instance to stretch an intuitive point.
That song slapped!
Lol I use to work at chic fil a, we are known to have high order accuracy. Lol you guys' chic fil a must have issues. I will say though that at my chic fil a, all my upper managers were deciders, all Fe and one Te. Then one lone ExxP lol. Then when you got to lower management it was mostly ExxPs 🤣
Omfg that last my pleasure at the end cracked my rib 😂 DAMN DUDE ABOUT TO FOLLOW THEM HOME SCREAMING MY PLEASURE
Here I am. A feeler who didn’t get things done.
@Transcendant Teratoma that’s right. I follow them for a while yet I’m not really aware if their method and I don’t fully understand their content partly because English isn’t my first language. Still i think you took it too seriously. I found your comment so annoying. :)
@Ally Carraway omg you got it right! 😳
I think you guys are too judgy and narrow-sighted when it comes to functions other than the ones you have (here Fe)
All functions are competent in doing things, they just do it differently. There are stupid people with all personalities
Big FACTS!
Fe savior here: Get the order right! That's priority number 1! If you get it right, then you prevent a lot of awkward or difficult moments for your customers _and they will be satisfied!_ That's what they came for in the first place, their specific order of food!
YES!!!! Someome said it!!!! All they care about are their opinions! Then, they love to sit back and call us Ti doms selfish and only caring about our thoughts. Meanwhile, their videos are LOADED with insanely biased opinions! I think these two forget that science is nothing but theories not proven wrong yet. You're not geniuses. You're not 100% correct. You DON'T know everything. You ARE on to something amazing, and I hope you continue this research and developing your THEORIES. But jeeze, keep your opinions out of your science!!! It destroys your credibility. Be human, of course. However, there is a STRONG difference in 1. expressing your feelings and views (which everyone should do) and 2. tearing down others with your callous words and narrow minded opinions. Which does nothing but spread false information and generate hate. All bc you didn't stop to fact check any of your crap or filter yourself even remotely.
Also, anyone else notice how they like to speak just above what is commonly known about this area of psychology so that you can't follow unless you watch all their other videos? And then, you go to watch their videos, but it's more of them NOT FULLY explaining ANYTHING. Then, they're like, oh we have a class we teach. Yeah, I bet you do.
@@roz_c7231 So much yes to all of this! They make it sound like only THEY can type you correctly, no one else. I understand they’re trying to run a business, but for the most part, YOU know yourself more than anyone else. Yes, you can get opinions from others, but there is no foolproof “objective” personality system. The name itself (OPS) is deceptive. Not to mention, they have no empirical data to back up their claims. I know they’ve typed plenty of people. Why not include some of that data to help explain these claims? They call it the scientific method, but there’s nothing scientific it. They just happen to reach the same conclusions due to having the same biases. I like some of the stuff they do, but selling their personality system as “objective” is incredibly misleading.
@@roz_c7231 ObJecTiVe pErsOnAliTy yet they're fully missing the huge influence of their Ni-Fi loopy boi on their observations and conclusions. Loved your reply!
In Dave and Shan's vain: xNTP greatness yay!! (I'm ENTP :), and you seem 100% INTP 😂)
Obviously some people here aren’t watching or maybe not paying attention to the damn video. They literally state this sentiment.... here if you need it repeated to you 4:44, get out of your feelings.
Double deciding Fe savior here, and here's my take. *Get the order right!* 😡 That's priority number 1! It's the most basic thing at a fast food restaurant. If you get it right, then you prevent a lot of awkward or difficult interactions for your customers _and they will be satisfied!_ That's what they came there for in the first place, their specific order of food! What Dave & Shan are calling Fe in this case, is lacking substance. (It might be Fe, but it's not getting the job done, for them at least.) Appropriate Fe for the situation would be to properly accommodate the customers. The shared value of your establishment is impacted much more greatly by good service than by a seemingly pleasant catchphrase. Having to say the same thing over and over might take the Fe out of the interaction too. It involves no situational emotional awareness. You're kinda just a lemming at that point, falling in line and doing what all the other lemmings do. That being said, getting the order wrong is the fault of the particular workers in your restaurant and may not have much to do with upper management who develop company policies.
About that company policy... They don't get your info wrong because they have to say a specific thing. If it's required, then it would quickly become automatic for the employees and wouldn't be something they had to consciously think about. And thus it wouldn't take up mental space.
I agree, I think all functions have a shallow version of themselves.
In your case here it's like an Fe user valueing people's feelings, but not actually properly inferring what is the right move to make people feel better.
Similarly a Ti user valueing to use logic but never having learned it will do lots of bad logic all the time.
*OBSESSIVELY* from another types viewpoint.
Actually good Ti would be to both value being logical and actually fucking being logical, which takes knowledge cause there just isn't any replacement for knowlege in thinking.
"NOT ACCURATE! "
~MASCULINE TE
Wow, lot of loyal Chick Fil A people here😆 I have no idea what the heck they are but it seems like you guys have the dodgy one
I don't know if anyone else has this issue with Chik-Fil-A's new & "efficient," drive-thru with 4 lanes (at least where I live). The ONLY thing that's done more efficiently is the employee getting my hard-earned money from me. I still have to wait forever even with 4 lanes. That being said...order accuracy has never been an issue for me other than one time I got EXTRA fries (nice mistake).
As an IT Guy this made my day LOL. So many truths in this, keep the vids coming you guys!
Okay guys, they won't be suing Chick-fil-A. You can stop now
That’s why Popeyes still in business-the taste is great, but they are not there to Fe their way into liking them. Personally as a “T” I’m okay w that!!
In my case, as savior T, sometimes I get so focused on solving the problem properly that I forget to be polite...
I think I honestly see that as being the most polite.
@@Gio-sx7kt I see why you'd think that, but it depends a lot on the context. Sometimes, if I'm not polite, I won't even have the chance to help the other person. For instance, if I want to give an advice for someone, but I do it in a manner that sounds rude, the person probably won't even pay attention to what I said. I might have given an excelent advice, but it will be totally dismissed because of HOW I delivered it. If the presentation is bad, most people won't even look at the content.
@@josehenriquefs888 Still think it's the most polite in concept to attempt to offer the best advice you can conjure, whether delivered appropriately or not. If the receiver recieved as rudeness I see that more as a miscommunication of intent. Just means that you could work on better communicating that your intent is to offer the best, but it might slow your process a little it might give you better leverage and return in the long run though.
@@Gio-sx7kt In concept, this makes perfect sense. But in practice, this can be a very complicated issue. Because if I'm so focused on solving the problem that I don't see I'm hurting the feelings of this person, I might not even have a chance of making clear my good intentions. That's why balance is so important, you can't achieve the best potential of Ti, for example, without using at least a little bit of Fe.
Te get it done now
Fe get it done with pleasure
Ti get done right
Fi get it done when I feel like it.
YES!! Your fellow Te chick over here saw the title of this vid & said, “WHAT do these two have to say about this?! I must find out NOW!!” I think you make an excellent point about the Te/Fe spectrum; I agree they def need to work together or else everyone is miserable & nothing works! (Hope that Chick Fil A gets well soon too...maybe it’s a locational issue lol...)
I had a classic case of this a while back. This was a Data Center operation. My Director got super focused on our Help Desk organization. He brought in a consultant to make it "more user friendly, more responsive."
In the meantime, we needed to upgrade our mainframe processors. They were running at capacity, to the point where the systems would just crash - frequently.
I still remember those “discussions” with my Boss. It would usually end with me saying something to the point “it doesn’t matter how NICE we are to the customer. The third time we’ve crashed their system, they don’t give a damn HOW NICE we are on the phone. They just need their system to work.”
Eventually, we got both system and people issues resolved, but geez.
Never had my chick fil A messed up.....
The lesson here is be like Amazon. They get things done sooooo smoothly and treat me like a princess. ✨
Meanwhile as an INTP 1 fight = cut all ties, 0 strikes.
How do I Te more? I'm feeler first, in my 30ies, trying to get my "career" life on the way, been doing mediocre jobs my entire life, stuck in the middle of following my passion or do what everyone else does. What would Te do in my situation?
Well first of all, I would honestly suggest going to a career counselor if you can. I am a self-typed INFP, and I am currently in a similar situation myself, definitely felt extremely stuck between jobs that stifle me and my passions. But fortunately I was able to get in contact with a career counselor and they are still working with me to help me figure things out. I now have a clearer understanding of what jobs I would like to pursue that would not completely cripple my Fi. It’s also good to have someone with you to help keep you on track.
As for Te specifically, as a feeler if you go overboard with it and do only what the world wants you to do, you will only hate it even more. You got to first set up some goals for yourself and then prioritize those goals, which will involve both Fi & Te. Fi so that you are working towards something you care about, Te so that you can measure the progress. And again, having someone there to keep you on track will help with the Te part. I hope this helps, take care.
@@deedoc6241 Thanks! That's actually good advice. Involving others in the decision making process is something I rarely consider, being so reliant on my own judgment.
@@deedoc6241 As a self typed INTJ, I agree. Set a mission that you Fi care about and ruthlessly and single-mindedly pursue it.
@@venus-pq5gg I love your word choice, “ruthlessly” lol 😂
Actually, you are using extraverted thinking by posting this comment. Yes, getting other people's thought on the matter will help you decide what you need to be doing. Think out loud and ask lots of questions to everyone you feel you can trust to think it through with you. Good luck!
I've never had a wrong order from Chic Fil A, however, there is a monastery near me that is famous for making homemade apple pies. The pies themselves are delicious, but they've been doing this for YEARS, and they don't have sufficient packaging nor delivery materials... I've complained so many times, and they will stand there socializing with me, trying to be friendly for hours. But I don't want them to "make me feel better". I want them to physically fix the problem so it stops happening over and over and over again. It's a shame for the pies to break and crumble whenever I have to pick them up for clients. I've tried using different bags, boxes, carriers, etc. But with Corona, accessibility is non-existent... And it isn't my responsibility. If I owned a bakery, then I'd make sure that I physically had pie trays, boxes, cutters/knives, etc. It doesn't make any sense to me.
I never had my orders wrong, but my mom has a couple of times. Idk if it’s because I order their more popular/common foods or if they just suck at salads or whatever. *shrug*
I used to work at a gas station where "My pleasure" was the mandatory phrase to end an interaction. It was drilled into you because there were "mystery shoppers" and you would get a warning if you f' it up.
I find the mandatory phrase absurd and sadistic in a way. I'm surprised that an employer is allowed to impose something like that on their workers..
I love the comments on "highest grade for order accuracy" etc. It's like they don't' check the source of the info- it's just a quick google search and oh look they're super efficient etc. A survey of unknown people from unknown branch did survey over time period X. Yep strong evidence, ofc that doesn't mean that OP are correct with their singular experience either. But google warriors crack me up.
The one here is fine. They don’t get our orders wrong in this area. I’m FE and I can’t stand for people to be “nice” and not do what they are actually supposed to. My ugly FE side comes out.
I've learned that this is actually often cause we believe ourselves to be excellent communicators in our own mind but humans talk past eachother 10x more than we realize.
So politeness and staying on target in a *back and forth* dialogue so that any misunderstandings are completely avoided is essential.
Us INTPs have a tendency cause of Fe inferior and..being INTP... to cover all the bases in conversation with customer service cause we (Ne) see all the different ways that our words (Ti) might be misinterpreted or contain incomplete information from the other persons perspective (Ne/Fe).
Usually I work on the assumption that 0 of my words have been understood until I see clear evidence to the contrary, from multiple angles.
Ne Fi software developer here. This resonates a lot haha. After learning to Get Things Done I've never been happier with my job.
Catchy song 😝
If you're an F, learn to spot a T scenario and act accordingly.
If you're a T, hold your horses and learn time travel.
xD
xD
Crazy. I've read jokes saying that ChickFilA should do vaccinations because they're so damn efficient.
The Te's at my fast-food job told me to smile all day long. -infj
What about the (N vs S)?
This video done with the N vs S please?
S = concrete ; N = abstract
You can tell the difference by how they talk. An S will speak by telling stories and facts ("this happened and she said and he did"). An N will tend to omit stories and details and rather talk through generalizations and using abstract words and metaphors ("things been like this and the meaning is that").
@Transcendant Teratoma I meant that in general. You are being very concrete right now.
Btw I could be an asshole but at least I care for explaining myself. Try to do the same.
I think that's 'fake Fe', since Fe would care enough to make sure it was right. idk
In terms of your tech stuff, it sounds like what you need is a Systems Analyst rather than a programmer. The Analyst would work out how it all fits together. This is then passed onto the programmers.
Uhm as an enfp I feel like I’m both? Like I can feel like Dave on the inside but I’ll tell myself to suck it up and end up being Shan to get it done. DEFINITELY Cry about it later haha skip over my fi to te when called for. But if my fi disagrees to heavily I’ll end up saying something really offensive or unproductive intentionally to the te tribe so they can fi understand how I feel. I love this channel.
And working customer service is totally like that. Worried about the feeling and not the information in the situation. Sometimes if someone’s really rude I’ll have to just put them on hold at work , or ask them to repeat themselves because I couldn’t hear them I was to mad at how rude they were lol 😂
Never had them mess up my order 🤔
Fi Ne developer here!😂
My order is always right but I also feel slighted when other places don’t say “my pleasure” LOL!!
Aa someone with masculine Ni and Te, when I have a fucking idea anything that gets in the way is a liability. Sensitive feelings is really annoying because what matters is it getting done.
Those videos at the end had me dying!
Is this a US thing? cause I've never gotten a wrong order anywhere in Europe. Isn't getting what you ordered the bare minimum, how does one mess that up?! 👀
So. Like for me "the factory" kinda works, because what I do is use Te to try and find a way to make that idea real if I like it a lot. So I would make a whole list of how to do it and try to make it happen, but many many times I'd just drop halfway and that's why my notes app is just 738399284 lists 😅
Not my experience at all at high-Fe businesses. In-&-Out, Chick-Fil-A, Central Market. The Fe always feels so Te to me. Calculated because it works. And the customer service/accuracy is always top-notch.
I've been all over the country and newly opened chick-fil-a make lots of order mistakes. However if they have been open for a while they rarely make mistakes. I've been to lots of chick-fil-a restaurants. Lol
I like he she said both suck instead both are cool lmao
Hi
A version of an INFJ here.
Thanks for the observations.
Here are some different perspectives and some probing questions.
Could it be possible that behind the scenes is an owner/manager/cook that can probably be narcissistic-sociopath-psychopathic, and this owner/manager/cook has been and is threatening the employees?
Is it possible that the employees who don’t behave subservient and submission are abused?
Were the Fe employees hired because of their tendencies to behave like this?
Are those who are working in the front with the public reacting as described because they were traumatized by the abuse given out by narcissistic-sociopaths-psychopaths behind the scene at the restaurant, and prior in their lives?
And or are they abused by narcissistic-sociopathic-psychopathic customers?
These are just some thoughts.
How do you get the vibe right? I have quite intense sensory overload at my workplace which only barely leaves me with enough mental faculties to actually do the work. I don’t have any leftover to force a smile and say friendly things to the customers.
It's not really too hard, but I suppose that's the point of it. It is hard for high Ti/Te doms to catch this. The problem is, there is no right answer. There are times where you need to check the vibe and where morale needs to be higher, and there are times where too much of a good vibe makes people too relaxed and their work quality goes down. That neat little in-between is very difficult to manage.
Blue Gunner
So what you’re saying is I should “vibe check” people
The song at the end, i vibe with the music, but the lyrics make me barf at the same time. ;)
Your Chic Filet is an anomoly. Ours (SOCAL) has what looks like a parade of cars goin around the block waiting to order so they’re doin something right.
Something tells me the brief for the job was something along these lines. Te-mom: Website, Working code, Now! Payment upfront!
Nah, Chic-fil-a never messes up an order! They are the only drive thru place that can handle THREE LANES of cars and orders and still get it right. I get the use of this analogy for your lesson, but I think you missed the mark with that one. CFA is totally Te and they use “my pleasure” to formulate caring about feelings.
In and out. Problem solved.
purple turquoise
Yeah, I work at mcdonald's and I can't fake it so much that they send me home for crying after two hours.
Working at McDs was hard, I can sympathize.
Nice sample size
What in the world. No chic fil a in the south ever gets orders wrong. Maybe we learn how to serve with pleasure in preschool. It's not a novel skill at 18. Can concentrate on using a pressure cooker with a submarine door to fry some tasty chicken.
That developer is watching this ad getting his feelings hurt. Sorry, they lied to you, but maybe do a better job next time! :)
Holy hell the last clip! 😆
And was that Kanye West next to chicken nuggets? Lol.
@4:59 isn't that second part only true if the thing you are getting working relies on other people? I try to avoid other people as much as possible (intp may be 'friendly introverts' but we are still introverts. Our being nice is just to bide time until you go away.)
But we are all social creatures, no matter how introverted we might be. We always depend on other people somehow. I can't think of many jobs that don't involve working with or for other people in some way.
Chick-Fi-la :)
Thats so weird! LOL The chick-fil-A's where I live (Los Angeles) NEVER get the order wrong and they are so nice!!! Yeah, my pleasure is a thing here but it's really dropped off.
Hello 7'th slot and 8'th slot Fe talking about Fe.
Do you know how many free meal coupons I’ve gotten because they messed up my order or took too long because they were training new employees? I’m ok with it, lol, I just make sure I’m not starving or on a strict time frame when I go there. I’ve never been inconvenienced there THAT bad anyway. Fe inferior here, so maybe they just tricked me into thinking it wasn’t that bad by saying “it’s my pleasure.” 😂
Do you publish your test for free?
The Thing.
Love the ending 😂😂
and they start to realize T is about *effectiveness* (not reasons) and F is about *well-being* (not values necessarily)
But they've said Te is about what works for everybody several times, haven't they? 🤷♀️
Effectiveness and well-being sound like the end goals, and reasons and values sound like the tools used in order to fulfill the end goals
They all tie together anyway
@@joyandpeacefullaughter5307 I think that could be a misconception too. They say De (Te and Fe) is about the Tribe (that is, other people). While it is true for Fe is not necessarily so for Te, which focuses on things and processes rather than people. Te doms just want to make things work mainly, they are not people pleasers as Fe doms are, many of them even declare they don't like people.
An example of this misconception is that it had led them to type someone like Tony Robbins as Te dom.
@@fcolucero8867 They're people pleasers in their own way, with Te doms relying on hard skills and Fe doms relying on soft skills.
Hey reader warning: A long text is imminent but I believe it'll be an interesting read. If you're not that interested in psychology then just ignore my response, its okay.
My interpretation (so outside of OPS system also):
T and F are functions that judge relationships between information. Applying F on a pen and drawing will make you associate things, its an abstraction method. T however looks at the most concrete properties that can be observed and match it to principles. It is a generalisation method. Neither one can produce any information whatsoever. Those are other brain functions. F can very well be about effectiveness. T can very well be about well-being. But T is never about values and always about how things connect. F is never about how things are related to each other, but how they're valuable to other relations.
Fe is focused on values of others, whether they're justifiable or not. It doesn't look at how it fits in a larger picture. It keeps adapting to persist high value. Te looks at the reasons things or people move for. Te tries to connect everything so value can be persisted by action of self or motivating others. They aren't the values themselves, but the justification of values. They're quantifiable observable principles. Fi is all about the values of the self. What justifies you doing anything at all. Something motivates you to help others, whether it is selfish or not. They don't have to fit a specific context. They're the high values Fe users look for. They're intense experiences or patterns associated to intense experiences. Ti looks for consistency. Ti doesn't care where information comes from and whether it fits a bigger picture. It does care that the individual components that make up a principle are consistent.
None of these functions can produce new information other than telling if anything relevant for your attention/cognitive processing. If none of the functions call out relevant information, the subconscious will try to pattern match the sensory with long term storage memory in our brain.
As you can read in the narrative of the description above, Ne and Ni are non-existent. That's because Ne and Ni is the aforementioned process of negotiation between judging functions, and memory. You do have an Se, which are your senses. But any reasoning in the mind, or the conclusions of that processing is by default Si. That's because S represents concrete information that is observable in some fashion. Se represent the senses, because they interpret the world around us. We need our memory to make sense of the sensory. If you don't know what a tree is, you won't recognise one when you see one. There's Se as a process which focusses on justifying conclusions using observable .. anything. Si is the memory from within, which is both our active memory, as well as long term storage.
This story tells you that we NEED all functions just to be a normal functioning human being. It tells you that some conclusions are completely out of reach for people, because they don't have the wisdom to tackle the problems they're dealing with. As if you're letting a baby-sized robot drive a car. But hey, you don't see the robot driving so you'll just assume its a ghost/driverless car. If the possibility that a robot could automate anything crosses your mind during that time however, that unlikely conclusion is still plausible to make. Due to wisdom gaps like these, which are normal since we can't know everything, they're irresponsibly applying cognitive functions without control and understanding whether it is applicable or not. They'll justify it by saying its their personality, rather than tackling their real demons; bad habbits reinforce a physical body that in turn reinforces bad habbits. First cleanse your body and make it stable. Then you truly relax and let go. Then you tackle your habbits until its gets too intense. Then you repeat the steps.
If you have read this, I'm curious to what you think of it. Sorry I couldn't make it easier to digest. The material is still a bit fuzzy in my mind. Please do leave a message. If you found this message insightful, please leave a like. I'm just curious to how many people would respond to this.
I think you can guess what this ISTP thinks about corporate emotional culty shit. Couple that with incompetence? Hoo boy! 😄
The song at the end gave me cancer.
Actually, scratch that. The entire ending gave me metastasized cancer.
I totally see how being overly nice gets annoying, but I've been a waitress for 2 years and I have seen how many waitresses prioritize getting the order right and do not care about being nice. It's outside of the ordinary to actually show people you care, because it's draining when you do that 500 times a day, but it really sets you apart.
OMG! That's exactly the journey I've been on trying to get my website working. The techs haven't got a clue, but they are sure to by pleasant and have the best manners.
Come on! Can you just help me get this thing working properly?
Thanks, here's your unearned money, now excuse me while I try to find someone who actually knows how to fix this shit!
everyone in the comments defending Fe user, Chick Fil A 😂
see? Be nice, and people fight for you lol
Who had the idea of making them say" my pleasure" ?! I bet they'd probably have more pleasure if they were being payed double 😂 ENFP here, so anything that's forced, fake and inauthentic really annoys me!
Is Jaron what I think he is? Is he related to Brock Lesnar?
😳
This is literally only your chick fil a and doesn't represent the whole company or the majority of stores, anecdotes aren't data, lol @ the irony of you saying they can't make things empirically work for everyone based on a personal anecdote
Intense projection and confirmation bias
Sorry for being harsh here but it's because a lot of your content is more thought out than this
Based on the songs afterwards, looks like it isn’t “literally” only their chick-fil-A. The one I went to sucked balls, too, they totally botched my order.
I've no experience with Chil-Fil-A, but I have experience in the restaurant industry, and I can tell you there are multiple points at which your order can get fucked up:
1. Customer (we had to call them "guests"): believe it or not, sometimes people forget to tell you details of their order, like substitutions, and then insist they did later.
2. Person taking the order: Did they ask all the necessary clarifying questions? Did they repeat the order back? Is their handwriting atrocious chickenscratch? Did they quote an inaccurate wait time? Did they quote the wrong prices?
3. Person entering the order: Do they know how to use the computer system? Do they know how to enter special requests so that the kitchen makes it properly? (Often there is a language barrier, and certain English phrases, like "substitute x in place of y" are confusing to non-native speakers)
4. Technology: Is the computer system working properly? Is it intuitively designed? Is there an option to press to tell the kitchen to wait until you explain what to do before they start making it? Does your key card work? Is the printer in the kitchen low on ink? If there's an app for your restaurant, is it glitchy?
5. Kitchen staff reading & making the order. Can they decipher what you meant? Do they have all the ingredients needed, and if not, do they decide what to do on their own or ask you?
6. Person giving/delivering your order: Do they double check the order slip? Do they do a visual inspection first? Do they remember last minute extras the kitchen doesn't prepare like sauces? Do they check the order/table # to make sure you're not getting someone else's order? If it's to-go picked up in person, do they go over the order with you before you leave? (I always ensured they knew everything I put the bag & how to differentiate items. This also ensured I got a good tip)
Managers: Do they intentionally understaff to save money on labor costs, causing overworked staff who make more mistakes? The store who meets corporate budget is often the one with the shittiest service. Did they train their employees properly? Are they available to supervise and talk to guests? Or do they disappear into the back office or outside to have a cigarette? Do they chew you out for giving away too much complimentary stuff?
It's like a game of telephone. If anything gets miscommunicated at any step along the way, your order can get messed up. This is less likely if the person taking your order, entering it, making it, and delivering it are all the same person, but that's rarely the case.
And yeah, they force you to say stupid scripted phrases that some marketing PR genius at Corporate determined was the best thing to say according to some focus group. But we have to say it to everyone. We got "secret shoppers" twice a month, so you never knew when you were being graded, and you'd get reamed for forgetting to say one thing to one person one time.
i NeVeR gEt My OrDeR wRoNg fRoM cFa.
Alright you fucking sensors, go create a study that objectively determines order accuracy at all the fucking cfa's.
But also you're great, Sensors. You help me deal with the shit I don't want to. So thanks.
Lmao love you guys. And I agree, I'm a feeler and ofc I'd also feel upset if my order is consistently wrong even if there are little pleasantries that attempt to placate me lol. What is important is if you get the job done correctly
I think you missed the point of the video a bit.
4:52 "Neither one of them is better, so you're not on the cool kids' team. They both suck. It's like if you don't get the thing working everyone hates you, and if you don't care about everyone hating you you can't get the thing working. They both have to be working in order for the thing to be working and everybody to be happy!"
@ I was agreeing with that point you quoted.......... I never said any was better. I just said as a feeler even I would be upset, because the job wasn't done correctly.
Okay I'm watching this again but boy-oh-boy does Dave's face about sum it up at 1:36 when you've got to deal with that one person who you just can't fucking figure out how they got this far in life or in the company b/c they are so fucking incompetent, but then you remember they are "liked" and that somehow matters more. #fuckthefeelers
Lol
The Chick Fil A employees that I work with have good T, they always seem to be making things work. The "My pleasure" thing feels really forced. That was also my anecdotal limited experience.