I wish I knew how to calibrate the temperature display, because it shows the room temperature is like 8-10 degrees higher than it actually is. It used to work great.
Cindy J finestfireplaces sold me a fireplace a month ago i never got it and dimplex is the live chat that the only answer i got is that it was shipped but never gave me a complete answer
dimplex never send me the fireplace and when i call they dont answer i paid 2500 dollars 21 days ago the only email i got from them is the same day i bought the fireplace with a thank you and the next day i got another email that said we shipped it dimplex never send me a track number for about 20 days after i called 100 times left 150 emails non stop calling for weeks i just got an email again from them that said sorry we cant refund your money after i sent and email asking for my money back they horrible but they can fool you the first time you call they talked nice but after you pay they tried you worst than garbage i am sick of calling everyday with absolutely no answer
I wish I knew how to calibrate the temperature display, because it shows the room temperature is like 8-10 degrees higher than it actually is. It used to work great.
worst customer service
save your money buy someplace else
Are you saying Dimplex customer service is bad?? Or are you talking about a vendor? Considering purchasing a Dimplex fireplace.
Cindy J finestfireplaces sold me a fireplace a month ago i never got it and dimplex is the live chat that the only answer i got is that it was shipped but never gave me a complete answer
dimplex never send me the fireplace and when i call they dont answer i paid 2500 dollars 21 days ago the only email i got from them is the same day i bought the fireplace with a thank you and the next day i got another email that said we shipped it dimplex never send me a track number for about 20 days after i called 100 times left 150 emails non stop calling for weeks i just got an email again from them that said sorry we cant refund your money
after i sent and email asking for my money back
they horrible but they can fool you the first time you call they talked nice but after you pay they tried you worst than garbage i am sick of calling everyday with absolutely no answer
@@Rosariostarevents did you ever get it?