Excellent instructions! I was totally frustrated with a cable derailment...and the instructions here were exactly what I needed to get my Revolution working again. Thanks!
great instructions. would be good to show that the ball needs to be touching the upper pulley (i.e retracted back) when turning the big wheel clockwise. the picture / video that follows the instructions appears to show that its all the way out / down still
If this is such a common problem you think they'd make it easier to get to it to fix it. Cuz I can assure you this is a common problem. It's almost like Germans designed it.
I am having the hardest time w the tension belt and the pulleys - they derail each and every time and I can't get any tension on the cables - I haven't been able to use my machine but 3-4 times - I need help!!!!!!
+Mayrak, Please give our customer care team a call, we are more than happy to help troubleshoot any issue you have. The ropes should not be derailing on you at all. 8000-605-3369 Mon-Fri 6am-5pm pst. Please be near your machine when you call. - Marlo, Bowflex Team
I troubleshooted as per the instructions here. But when I add a weight the rope again derails. Please help me. I have hardly used the machine. I tried quite a few times. I'm really tired and disappointed. Please which step I am going wrong
+Kiran Prakasj We are very sorry to hear you are having trouble with this! Please give us a call at (800) 605-3369 while with your Revolution. Our hours of operation are Monday - Friday, 6AM to 5PM PST. Any of our available Care agents will be happy to assist in getting you up and running in no time! - Mandy, Bowflex Team
Just got this machine my husband and I put it together and right from the start the cables have no resistance we went to pull them and they did not retract they just hung there. tried this troubleshoot and it did absolutely nothing. So frustrated!
+Lorena Morales We are so sorry to hear about this issue, and we are happy to help! Please give us a call at (800) 605-3369 while with your Revolution. Our Customer Care department is open Monday - Friday, 6AM to 5PM PST., and any of our available agents will be able to assist you further. - Mandy, Bowflex Team
Excellent instructions! I was totally frustrated with a cable derailment...and the instructions here were exactly what I needed to get my Revolution working again. Thanks!
Thanks so much! Followed the steps and boom! It works again ! 🙏🏽
great instructions. would be good to show that the ball needs to be touching the upper pulley (i.e retracted back) when turning the big wheel clockwise. the picture / video that follows the instructions appears to show that its all the way out / down still
If this is such a common problem you think they'd make it easier to get to it to fix it. Cuz I can assure you this is a common problem. It's almost like Germans designed it.
I am having the hardest time w the tension belt and the pulleys - they derail each and every time and I can't get any tension on the cables - I haven't been able to use my machine but 3-4 times - I need help!!!!!!
+Mayrak, Please give our customer care team a call, we are more than happy to help troubleshoot any issue you have. The ropes should not be derailing on you at all. 8000-605-3369 Mon-Fri 6am-5pm pst. Please be near your machine when you call. - Marlo, Bowflex Team
I just want to remove the middle bar , how ??
I troubleshooted as per the instructions here. But when I add a weight the rope again derails. Please help me. I have hardly used the machine. I tried quite a few times. I'm really tired and disappointed. Please which step I am going wrong
+Kiran Prakasj We are very sorry to hear you are having trouble with this! Please give us a call at (800) 605-3369 while with your Revolution. Our hours of operation are Monday - Friday, 6AM to 5PM PST. Any of our available Care agents will be happy to assist in getting you up and running in no time! - Mandy, Bowflex Team
Just got this machine my husband and I put it together and right from the start the cables have no resistance we went to pull them and they did not retract they just hung there. tried this troubleshoot and it did absolutely nothing. So frustrated!
+Lorena Morales We are so sorry to hear about this issue, and we are happy to help! Please give us a call at (800) 605-3369 while with your Revolution. Our Customer Care department is open Monday - Friday, 6AM to 5PM PST., and any of our available agents will be able to assist you further. - Mandy, Bowflex Team
Sure hope this works...gonna try this tomorrow
Hi Adam! Were you able to get it to work? Let us know if we can do anything for you!